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What items are included when unpacking the ELO TOUCH ET1502L touchmonitor?

When you open the carton for your ELO TOUCH ET1502L, you should verify that the following items are present:

• Touchmonitor with Stand

• User Manuals CD

• Japanese language regulatory information pamphlet

• Quick Install Guide

• Mini-VGA to VGA cable

• HDMI cable

• USB cable

• Audio cable

• Power adaptor with North America, Europe, China and United Kingdom clipped-in plugs

• 2 x Cable clamps


How can I change the stand position on my ELO TOUCH ET1502L touchmonitor?

The stand of the ELO TOUCH ET1502L touchmonitor can be converted between two positions: the low profile “hostess” position and the high profile “upright” position. The touchmonitor ships in the low profile “hostess” position.

To convert to the high profile “upright” position: Secure the thumbscrews into the high or “H” screw-holes in the bottom of the base.

To convert to the low profile “hostess” position: Secure the thumbscrews into the low or “L” screw-holes in the bottom of the base.


How do I connect the ELO TOUCH ET1502L to my computer and power source?

1. Connect the HDMI or Mini-VGA video cables between the monitor’s HDMI/Mini-VGA input connectors and your HDMI/VGA video source, respectively. Tighten the video cable’s screws for best performance.

2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port.

3. Connect the audio cable between the monitor’s Audio In jack and your audio source.

4. Select the correct power clip for your region and clip it to the power adapter. Connect the power adaptor’s input connector to the power source. Connect the power adaptor’s DC output connector to the monitor’s input power jack.

5. The touchmonitor ships in an OFF state. Press the power button to turn it on.


Do I need to install drivers for the ELO TOUCH ET1502L touchmonitor?

No additional drivers are required for your projected-capacitive ELO TOUCH ET1502L touchmonitor with Windows 7 and 8 operating systems, as it uses Windows HID drivers. If the monitor is used with the Windows XP operating system, you will need to install the Windows XP touch driver.


What are the VESA mounting specifications for the ELO TOUCH ET1502L?

For the ELO TOUCH ET1502L touchmonitor, a four-hole 75x75mm and 100x100mm mounting pattern for M4 screws is provided on the rear of the monitor. You must remove the stand using a Phillips screwdriver to access this mounting interface. The VESA FDMI-compliant counting is coded: VESA MIS-B, 75, C and VESA MIS-B, 100, C.


How can I mount the base of my ELO TOUCH ET1502L touchmonitor?

For the ELO TOUCH ET1502L touchmonitor, a threaded three-hole mounting pattern for M4 screws is provided on the bottom of the stand base for mounting or securing. The specifications for mounting are:

• M4 Thread, MAX. SCREW LENGTH 7mm FROM MOUNTING SURFACE, X3

• Ø 5.5 THRU HOLE UNDER ACCESS COVER FOR FLAT HEAD SCREW, X2


How do I operate the power on the ELO TOUCH ET1502L, and what does the Power Status LED indicate?

To turn the touchmonitor on or off, press the touchmonitor power button once.

The Power Status LED on the bottom of the touchmonitor functions according to the following table:

TouchMonitor/Computer Module status LED status
OFF OFF
SLEEP PULSING
ON ON

The system consumes low power when in SLEEP and OFF modes. Touching the screen will bring the attached host PC out of SLEEP mode.


What is the native video resolution for the ELO TOUCH ET1502L?

For best performance, an image displayed on the ELO TOUCH ET1502L will look best when your computer’s output resolution matches the monitor’s native resolution. The native resolution is 1920 x 1080 for the ET1502L FHD and 1366 x 768 for the ET1502L HD monitor.

For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution. This involves stretching or compressing the input image as needed, which can cause a loss of fidelity, most apparent when viewing images containing small-font text.


How do I use the On-Screen Display (OSD) buttons on the ELO TOUCH ET1502L?

Four OSD buttons are located on the bottom of the monitor. Their functionality is as follows:

Button Function when OSD is not displayed: Function when OSD is displayed:
Menu Display OSD main menu Return to previous OSD menu
Display OSD audio submenu Move up on menu item
Display OSD luminance submenu Move down on menu items
Select Video input select submenu Exit video input menu

What display parameters can I adjust using the OSD on my ELO TOUCH ET1502L?

The OSD buttons control an on-screen graphical user interface for intuitive adjustment of the following display parameters:

Parameter Available Adjustment
Brightness Increase/decrease monitor brightness. Default: Maximum
Contrast Increase/decrease monitor contrast. Default: Best gray-shade performance
Clock Allows fine adjustments of the panel’s pixel dot clock. Only applicable for VGA input video
Phase Allows fine adjustments of the panel’s pixel dot clock phase. Only applicable for VGA input video
Auto Adjust Automatically adjusts the system clock to the input analog VGA video signal, affecting the H-position, V-position, Clock, and Phase menu items. Only applicable for VGA input video
H-position Moves the image horizontally on the display in single-pixel increments. Default: Centered. Only applicable for VGA input video
V-position Moves the image vertically on the display in single-pixel increments. Default: Centered. Only applicable for VGA input video
Aspect Ratio Switches the scaling method between Full Scaling and Maintain Aspect Ratio. Default: Full Scaling
Sharpness Adjusts sharpness of the displayed images. Default: No sharpness adjustment. Only applicable at non-native input video resolutions
Color Temperature Selects the display’s color temperature (9300K, 7500K, 6500K, 5500K, and User Defined). Default: User Defined with R, G, and B all set to 100
OSD Timeout Adjusts how long the OSD remains on screen during inactivity (5 to 60 seconds). Default: 15 seconds
OSD Language Selects the language for OSD information. Default: English
Volume Adjusts the volume of the internal speakers and headphone output
Mute Toggles the audio output between Muted and Not Muted. Default: Not Muted
Recall Defaults Restores all factory default settings for OSD-adjustable parameters (except OSD Language) and for Preset Video Mode timings.
Video Source Selects which input port (VGA or HDMI) should be given priority to be displayed.

How can I enable or disable the OSD and Power Lockouts on my ELO TOUCH ET1502L?

OSD Locking: Press and hold the “Menu” and ◄ buttons for two seconds to enable/disable the OSD Locking feature. When enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect on the system.

Power Locking: Press and hold the “Menu” and ► buttons for two seconds to enable/disable the Power Locking feature. When enabled, pressing the power switch will have no effect on the system.


What should I do if I’m having problems with my ELO TOUCH ET1502L touchmonitor?

If you are experiencing trouble with your ELO TOUCH ET1502L touchmonitor, refer to the following troubleshooting suggestions:

Problem Suggested Troubleshooting
The touchmonitor does not respond when turning on the system Check that the DC power adaptor is properly connected. Verify the DC power adaptor is functioning.
Monitor display is dim Use the OSD to increase the brightness. Use the OSD to increase the contrast.
Monitor display is blank If the Power Status LED is blinking, the monitor may be in SLEEP mode. Press any key / move the mouse / touch the Touchscreen to see if the image reappears. Check that the signal source device is turned on. Check that there are no loose cable connections.
Monitor displays an “Out Of Range” message Adjust your computer’s resolution/timing mode to be within the allowable timing ranges specified for your touchmonitor.
Monitor display image looks abnormal Adjust your computer’s resolution/timing mode to be within the allowable timing ranges specified for your touchmonitor. Use the Auto Adjust function in the OSD.
Touch functionality doesn’t work Verify your PC has the latest Elo drivers installed. Perform the calibration routine provided with the latest Elo drivers.
The OSD buttons or power button does not respond when pressed Check to see if the OSD lock or power lock functions are on.

NOTE: To keep the product operating at an optimum level please limit the product usage cycle to 18 hours for every 24 hours.


How should I clean and care for my ELO TOUCH ET1502L touchmonitor?

The following tips will help keep your ELO TOUCH ET1502L touchmonitor functioning at an optimal level:

• Disconnect the AC power cable before cleaning.

• To clean the display unit cabinet, use a clean cloth lightly dampened with a mild detergent.

• It is important that your unit remains dry. Do not get liquids on or inside the unit. If liquid does get inside, have a qualified service technician check it before you power it on again.

• Do not wipe the screen with a cloth or sponge that could scratch the surface.

• To clean the touchscreen, use window or glass cleaner applied to a clean cloth or sponge. Never apply the cleaner directly to the touchscreen. Do not use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners.

How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.

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