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What are the key features of the JAMES PRODUCTS 9020 TOUCH Professional Ultrasonic Cleaner?

The JAMES PRODUCTS 9020 TOUCH features the following:

Large stainless steel tank: Tank capacity 6.0 L / 1.6 gallon; Tank size 32.5 x 20.5 x 9.9 cm / 12.7″ x 8.1″ x 3.9″

Touch Screen Control Panel: Glass top panel with capacitive sensing technology. Durable, reliable, resistant to water and harsh chemicals.

Drainage valve: Convenient to use.

2 x industrial grade ultrasonic transducers: Uniform distribution of ultrasonic waves, strong cleaning, high durability.

2 x ceramic heaters: Mounted underneath the bottom of the tank for safe and even heating; more durability construction.

3 x colour LED display: 1 to 30-minute full range timer, 5 temperature settings, actual temperature thermometer, degas and solution usage timer.

Independent control circuit for each ultrasonic transducer: 40% higher efficiency, not susceptible to interference, more durable.

Multiple circuit protectors: When overloaded or improperly used, the protectors shut down the power to certain areas to protect the machine.

Moisture-proofed PCB with industrial IC: Capable for different working environments with better anti-interference performance.

2 x cooling fans: One for cooling of PCB boards, one for cooling of ultrasonic transducers. Improve heat dissipation and beneficial for continuous operations.

Degas feature: Removes air bubbles quickly.

Engineering grade plastics: Better water-proof and drop-proof properties.


What is the principle of ultrasonic cleaning for the JAMES PRODUCTS 9020 TOUCH and what liquid should be used?

The principle of ultrasonic cleaning is that millions of tiny air bubbles are generated within a liquid by high frequency vibration. The air bubbles burst when in contact with an object and dislodge the debris to achieve the cleaning effect.

For most cases, using tap water is sufficient. Purified water or distilled water has the same cleaning effect as regular tap water. Special solutions are not necessary in most cases. However, when cleaning silver or copper items where oxidation has darkened them, special solutions such as SeaClean2 need to be added to the water to remove the oxidation.


What are the child safety precautions for the JAMES PRODUCTS 9020 TOUCH?

Please observe the following child safety precautions:

• Keep it away from children!

• This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are aged 8 years and above and supervised. Keep the appliance and its cord out of reach of children aged less than 8 years.

• Please store the ultrasonic cleaner where it is inaccessible by children.

• Danger to children! Danger for death through suffocation! Keep packaging material away from children.

• This appliance should not be used by children. Keep the appliance and its cord out of reach of children.


How can I prevent electrical shock when using the JAMES PRODUCTS 9020 TOUCH?

To prevent life-threatening electrical shock, please observe the following:

• Do not use while bathing. Never immerse the device or the power cord in water or other liquid.

• Never touch the power plug with wet hands, especially when inserting or removing the plug.

• If the unit has fallen into water during operation, do not touch the unit. Remove the power plug from the socket first.

• Do not spray water or liquid over the device.

• If the unit is damaged, non-operational or has fallen into water, take it to a qualified service provider.

• Remove the power plug from the socket if a malfunction occurs, before cleaning the device, if the device is not being used for a prolonged period, and after each use (recommended).

• The installation of an earth leakage circuit breaker with a rated tripping current of no more than 30 mA provides further protection against an electrical shock. The installation should only be carried out by a trained electrician.


What are the fire safety precautions for the JAMES PRODUCTS 9020 TOUCH?

To prevent fire hazards, please observe the following:

• Never block the vents on the device. Keep the vents free from lint, hair and other materials.

• Do not place the device on a soft surface, such as a bed or a couch, where the vents could be blocked.

• Observe the warnings in all sections.

• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.


What precautions should be taken regarding flammable liquids and corrosive agents with the JAMES PRODUCTS 9020 TOUCH?

Risk of fire and explosion!

• Never use flammable liquids or solvents directly in the ultrasonic cleaning bath. Alcohol, acids and solvents should be used in an In-direct tank.

• Ultrasonic activity increases the vaporisation of liquids and creates a very fine mist which can catch fire.

Caution!

• Avoid any acetone, acid, alcohol, ammonia or solvents from contacting the plastic housing and control panel to prevent corrosion. Use Indirect Cleaning and a glass or metal container for using such solutions.

Risk of damage to the ultrasonic tank!

• Do not use any acid cleaning agents (pH value < 7) directly in the stainless steel tank if the cleaning items or the contamination of the cleaning items contain halogenides (fluorides, chlorides or bromides). The same applies to NaCl solutions.

• The stainless steel tank can be destroyed by crevice corrosion in a very short time. Substances that cause crevice corrosion can be contained in household cleaners.


What are some other important safety instructions and observations for operating the JAMES PRODUCTS 9020 TOUCH?

Other observations:

• Do not operate the product without filling the tank with water. Running dry will damage the unit.

• Do not plug in the power cord before adding water to the tank. To avoid overspill, do not fill the tank above the ‘Max’ line.

• Do not use solution containing abrasive substances or strong corrosive chemical solution not recommended by the manufacturer or the supplier.

• Place the device on a dry and flat surface for operation.

• When the device is subjected to severe electromagnetic interference, it may malfunction, stop operating or lose control functions. If this happens, unplug the power cord then re-insert it to restart the device.

Important Safety Instructions:

• Read all the instructions before using the appliance.

• To reduce the risk of injury, close supervision is necessary when an appliance is used near children.

• Only use attachments recommended or sold by the manufacturer.

• Do not use outdoors.

• To disconnect, turn all controls to the off (O) position, then remove plug from outlet. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. Unplug from outlet when not in use and before servicing or cleaning.

• To reduce the risk of electrical shock, do not put the appliance in water or other liquid. Do not place or store appliance where it can fall or be pulled into a tub or sink.

• All servicing of this product, including transducer replacement, is to be conducted by qualified service personnel.

• Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or is dropped or damaged in any manner.

• Return appliance to the nearest authorized service facility for examination, repair, or electrical or mechanical adjustment.


What items are not suitable for ultrasonic cleaning with the JAMES PRODUCTS 9020 TOUCH?

Soft Jewellery: Pearls, emerald, ivory, coral, agate, sea turtle shells, etc. These items are not hard, so scratches may occur during cleaning.

Welded, Plated and Glued Items: Welded or plated metal items, glued items. Ultrasonic cleaning may enlarge the gaps inside the welded joints, plated coating or glued items and may cause separation.

Watches: Because of the strong penetration capability of the ultrasonic waves, water may get into the watches if they are not truly waterproof.

Others: Wood; coated glass, ceramic, camera filters with pre-existing cracks. Ultrasonic cleaning may enlarge the cracks pre-existed in the coating on the glasses, ceramic, and glass. If the items have no pre-existing cracks, then it is okay.


What are the applications for the JAMES PRODUCTS 9020 TOUCH ultrasonic cleaner?

The JAMES PRODUCTS 9020 TOUCH is suitable for a wide range of applications, including:

1. Metal Processing Manufacturers and Jewellery Makers: Removes grease or abrasive powder from work-in-process items. For jewellery, it can melt wax and remove debris.

2. Biology, Chemical Laboratories: Cleans test tubes and other glass or metal containers to remove residual chemicals and debris.

3. Medical Instrument Disinfection Rooms: Removes blood or organic tissues from non-disposable medical instruments before disinfection.

4. Dental Clinics: Cleans dental instruments to remove blood and small particles before disinfection.

5. Electrical Component Manufacturers: Cleans terminals on AC contactors and relays to prevent sparking and non-contact.

6. Clock and Precision Metal Part Manufacturers: Removes coolant and debris from machined clock components and other precision metal parts.

7. Shooting Clubs: Reuses brass cartridges by cleaning fired casings. Also for gun cleaning and care.

8. Special Education Institutes / Kindergartens: Cleans speech therapy tools or small toys to prevent the growth and spread of bacteria.

9. Golf Clubs: Cleans the heads of golf clubs effectively and efficiently using the Enhanced Cleaning method.

10. Mobile Phone and Electronics Service Shops: For PCB renewal, can clean non-operational electronics using pure alcohol with the Indirect Cleaning method.

11. Printing Shops: Unblocks dried printer heads or ink cartridges using acetone or special solutions.

12. Automotive Repair Shops: Cleans precision parts such as valves, injectors, gears, and bearings using the Enhanced Cleaning method.

13. Homes: Cleans silverware, copper/brass decorations, children’s items, crystal glasses, chandeliers, jewellery, eyewear, watch bands, shavers, and razors. The Indirect Cleaning method is useful for smaller items.


What are the components and accessories of the JAMES PRODUCTS 9020 TOUCH?

Main Components:

A. Top cover

B. Stainless steel tank

C. Housing

D. Drainage pipe fitting

E. Drainage valve handle

F. Control panel

G. Handles

H. Power switch

I. Power socket

J. Cover holder

Included Accessories:

• Power Cord

• Hose

Optional Accessories:

• Stainless steel rack and tray

• Double Beaker and beaker holder

• Suspendible Basket

• Stainless steel In-direct tank


How do I use the control panel and understand the displays on the JAMES PRODUCTS 9020 TOUCH?

1. Working Time Display (05:00): Shows the cleaning time. It counts down after work is started.

2. Multistage Thermometer: Indicates water temperature relative to the set temperature. Solid green light (0-30%), Solid orange light (30-60%), Solid red light (60-90%), Flashing red light (close to set temp), All lights on (at set temp, 90-100%).

3. Set Temperature Display (060): Press the Temp button to select one of 5 set temperatures: 40°C, 45°C, 50°C, 55°C, or 60°C.

4. °C or °F Indicator: Shows whether the temperature is set in Celsius or Fahrenheit.

5. Solution usage remaining time (1:40): Counts down to show the remaining usage time (hour:minute) of the solution.

6. Solution Warning Light: When the Solution Usage Timer is set, this light will flash when the solution needs changing.

7. Degas Status: When illuminated, the degas function is selected. When flashing, degassing is underway.

8. Normal Cleaning Status: When illuminated, normal cleaning is underway.

9. Heater Status: Press the Heater button, and this symbol flashes, indicating the heater is on. Press it again, and the symbol dims, indicating the heater is off.

10. Working Status: Green light (Ready) indicates normal working status. Red light (Overheat) indicates the unit is under overheat protection and needs about 20 minutes to cool down.

11. Heater Button: Press to turn the heater on (flashes). Press again to cancel heating (dims). The heater turns off automatically when the water reaches the set temperature.

12. Function Button: Press to select the Degas function (illuminates). When On/Off is pressed, it will degas for 90 seconds then switch to normal cleaning. Pressing the Function button during degassing will stop it.

13. On/Off Button: After powering on, the display shows the default time (e.g., 05:00). Press once to start cleaning. The cleaning stops when the timer reaches 00:00. Press again to stop the cycle manually.

14. Decreasing Button: Reduces the timer by 1 minute, reduces the set temperature to the next lower level, or reduces the solution set time by 20 minutes.

15. h/min – Solution Usage Timer Set Button: Each press increases the timer by 20 minutes, up to a maximum of 9 hours 59 minutes.

16. Temperature Set Button: Press to cycle through the 5 temperature settings (40°C → 45°C → 50°C → 55°C → 60°C).

17. Timer Quick Set Button: Each press increases the cleaning time by 5 minutes from the default 05:00.


What is the Degas function on the JAMES PRODUCTS 9020 TOUCH and when should I use it?

When cleaning heavily soiled or greasy items, or items made of silver, copper or brass, chemical solutions are often added to the water. These solutions can form small droplets that take a long time to dissolve. Similarly, newly added water may have many air bubbles on the tank walls. Both droplets and air bubbles can reduce the cleaning effect in the initial phase of ultrasonic cleaning.

The Degas function is designed to address this. Turning on the degas function will dissipate the droplets and air bubbles, usually in about 90 seconds, which improves the overall cleaning efficiency.


How do I perform a Regular Cleaning with the JAMES PRODUCTS 9020 TOUCH?

This method only requires tap water and is suitable for jewellery makers, optical labs, biology/chemical labs, homes, and speech therapy clinics.

1. Put the items to be cleaned inside the basket and place the basket inside the tank.

2. Add water to the cleaning tank to a level between the “MIN” and “MAX” lines and ensure it covers the area to be cleaned.

3. Turn the power switch on. Press the Time button to set the timer to 5 – 10 minutes. Press the On/Off button to start cleaning.

Notes on using the basket:

1. The basket reduces friction between items and the tank, but a plastic basket absorbs about 30% of ultrasonic energy, which reduces the cleaning effect.

2. During cleaning, dirt will come off like smoke, and the water will become murky. When the “smoke” effect stops, the cleaning is generally complete.


How do I perform Indirect Cleaning with the JAMES PRODUCTS 9020 TOUCH?

Indirect cleaning involves putting items in a separate container within the main tank. It’s suitable for medical instrument sterilisation rooms, precision electrical parts manufacturers, watch service shops, and printing shops. Different fluids are used in the container depending on the application (e.g., watch oil, special solution, hexane, pure alcohol, acetone).

Cleaning Method:

1. Put the item inside a separate container. Add the proper fluid to submerge the area to be cleaned.

2. Place the container directly into the main tank. Add water to the main tank to a level between “MIN” and “MAX”, ensuring it does not overflow.

3. Turn the power switch on. Press the Time button to set the timer to 10 minutes. Press the On/Off button to start cleaning. The ultrasonic waves will penetrate the container and clean the items inside.

Selection of container:

Plastic containers: Absorb about 30% of ultrasound energy and reduce cleaning effect.

Aluminum containers: Absorb about 20% of ultrasonic energy.

Stainless steel containers: Absorb about 8% of ultrasonic energy. An optional stainless steel indirect cleaning tank is available for this model.


How do I perform Enhanced Cleaning for heavily soiled items with the JAMES PRODUCTS 9020 TOUCH?

This method is for debris accumulated over a long period, or for greasy or heavily soiled items. It is suitable for metal processing, jewellery makers, hardware manufacturers, shooting clubs, homes, golf clubs, and automotive repair shops.

1. Large items can be put in the tank directly. Small items can be put in the basket then in the tank. Do not stack items on top of each other to avoid rubbing.

2. Add water to a level between “MIN” and “MAX” and above the area to be cleaned.

3. Add 50 ml (3 tablespoons) of dishwashing liquid.

4. Turn the power switch on. Press the Temp button to set the water temperature to 45°C (113°F). Press the Heater button to turn on the heater. Close the lid. The heater will turn off when the set temperature is reached.

5. Press the Time button to set the timer to 15 minutes. Press the On/Off button to start cleaning. Grease will dissipate and appear like black smoke in the water.

6. When the cycle stops, open the drainage valve to release the dirty water. Close the valve afterwards.

7. Clean the tank and add fresh water. Wash the items for another 3 minutes to remove the residual debris and detergent.


How do I perform Special Cleaning for oxidized items with the JAMES PRODUCTS 9020 TOUCH?

This method is for silver, copper, or brass items with oxidation that has darkened them. It is suitable for silver/copper/brass product manufacturers, homes, and shooting clubs.

1. Put the items in the basket and then in the tank. Add water to a level between “MIN” and “MAX” and above the area to be cleaned.

2. Add a special solution (like SeaClean2) according to the recommended ratio (typically 1:10).

3. Turn the power switch on. Press the Temp button to set the water temperature to 50°C (122°F). Press the Heater button to turn on the heater. Close the lid. The heater will turn off when the set temperature is reached. The heater has dual protection and will turn off automatically after 50 minutes.

4. Press the h/min button to set the solution usage time. A common time is 0:40 or 1:00. Refer to the solution manufacturer’s instructions.

5. Press the Time button to set the timer to 15 minutes.

6. Press the Function button to select the degas function. Press On/Off to start degassing. After 90 seconds, it will automatically switch to normal cleaning.

7. When it is done, remove the basket and the items. Rinse the items with tap water or follow steps 6 and 7 in the Enhanced Cleaning section.


What are the general operating guidelines for the JAMES PRODUCTS 9020 TOUCH?

1. Remove the cover and place it on the cover holder vertically. Put items in the basket then put them in the cleaning tank. Add water to a level between “MIN” and “MAX” and above the area to be cleaned. If the unit is turned on without water for over 15 seconds, it may be damaged.

2. Connect the power cord to an outlet and turn the switch on. The LED display will show 05:00. Adjust the timer if needed using the Time button. Common cleaning times are 5, 10, or 15 minutes.

3. Press the On/Off button to start cleaning. A buzzing sound will be heard. Closing the lid reduces noise. The digital timer will count down. When it displays 00:00, cleaning is done. To stop at any time, press On/Off. The unit has overheating protection; if the red light is on, allow it to cool for about 20 minutes until the green light comes on.

4. Select one of the 4 cleaning methods. If heating is needed, press the TEMP button to select a temperature and press the Heater button. The unit has dual protections and the heater will turn off automatically after 50 minutes. The thermometer lights will indicate the percentage of the set temperature reached.

5. When cleaning is complete, switch off the power, open the lid, and retrieve the basket and items. Connect the hose to the drainage pipe, open the drainage valve to drain the dirty water, clean and wipe the tank dry, then close the drainage valve.


How should I care for and maintain my JAMES PRODUCTS 9020 TOUCH?

1. Do not turn on the unit without water in the tank. Even with multiple protections, running it for over 30 seconds without water may damage the unit or severely reduce its life. Heating for over 3 minutes without water will damage the heater.

2. Do not run the unit for extended time or continuously. The unit has overheat protection. If it has been running for 45 minutes, it is recommended to stop it for about 20 minutes to prolong its life.

3. Do not keep water in the cleaning tank for a long time. After cleaning is complete, open the drainage valve to drain the dirty water. Clean and wipe the tank dry.

4. Do not spray water over the housing. Use a towel to wipe the tank and the housing dry. Avoid contact with acetone, acid, alcohol, ammonia, or solvents on the plastic housing and control panel to prevent corrosion.

5. Do not expose the unit under direct sunshine for a long time. Keep the unit in a dry, cool, and ventilated area.


How do I use the optional accessories for the JAMES PRODUCTS 9020 TOUCH?

PLASTIC BASKET

The basket has foldable handles. After cleaning, it can be raised and suspended above the water using the handles to allow items to drain.

BEAKER AND BEAKER HOLDER – INDIRECT CLEANING

Put the beaker holder and beaker(s) (optional accessory) across the main cleaning tank. Add water to the main tank so the water level reaches the beaker(s). Add the required solution into the beaker(s). This can be used to clean small items such as dental burs, files, and nozzles.


What are the specifications of the JAMES PRODUCTS 9020 TOUCH Professional Ultrasonic Cleaner?

Description Professional Ultrasonic Cleaner
Model 9020 TOUCH
Tank Capacity 6.0 L / 1.6 gallon (US)
Max. 5.0 L / 1.3 gallon (US)
Min. 3.35 L / 0.9 gallon (US)
Tank Size 32.3 x 20.5 x 9.9 cm / 12.7″ x 8.1″ x 3.9″
Longest Item Fits inside Tank 34.0 cm / 13.4″
Power Supply 300 W (AC 220~240V 50/60Hz)
Digital Timer Settings 1 to 30-minute full range timer
Drainage Drainage valve
Ultrasonic Frequency 35,000 Hz
Tank Material Stainless Steel SUS304
Housing Material ABS
Net Weight 7.5 kg / 16.5 lb
Gross Weight 8.6 kg / 19.0 lb
Unit Size 51.5 x 30.5 x 24.0 cm / 20.3″ x 12.0″ x 9.4″

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