Free English DIGITECH XC6012 (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.
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What is included in the box with the DIGITECH XC6012 4K Android Media Player?
The box for the DIGITECH XC6012 contains the following items:
1 x 4K Android Media Player
1 x Infrared Remote Control
1 x HDMI Cable
1 x Mains Power Adaptor
What are the functions of the buttons on the DIGITECH XC6012 remote control?
The functions of the remote control buttons are as follows:
Power: Turns on or off the device.
Mute: Mutes audio (separate to TV).
Red MEDIA: Opens the Video app.
Green TV: Opens the Photo app.
Yellow WEB: Opens the Browser app.
Blue APP: Opens the Apps list.
VOL-: Turns down audio (separate to TV).
Rewind: Rewinds current playback.
Fast Forward: Fast forwards current playback.
VOL+: Turns up audio (separate to TV).
HOME: Goes back to the Home Screen.
RETURN: Returns to the previous page.
Arrows: Navigates around the interface.
MENU: Brings up a context-sensitive menu.
MOUSE: Enables mouse-like operation.
Numpad: Used for text input.
Numpad Mode: Swaps numpad from numbers to letters.
Delete: Deletes the most recent character.
How do I connect the DIGITECH XC6012 to my TV?
You can connect the DIGITECH XC6012 to your television using either an HDMI cable for high definition output or an AV cable for standard definition.
How do I start up the DIGITECH XC6012?
Turn on the DIGITECH XC6012 TV box. The indicator light will be blue. It will enter into the main menu in about 30 seconds.
How can I customize the apps on the home screen of my DIGITECH XC6012?
You can add apps that you usually use to the home screen according to your preference. Please tick the apps you need to add them. Tick them again when you don’t need them on the home screen anymore.
How do I access all installed applications on the DIGITECH XC6012?
Move to “My Apps” and press OK to enter. You will see icons for all the different functions and applications on the device.
How do I use the web browser on the DIGITECH XC6012?
Move to “Browser” and press OK to enter. This provides a convenient way to go to your desired website. Please note that you must go to the system settings to set up the internet connection before entering the website.
How do I manage files on the DIGITECH XC6012 using FileExplorer?
Move to “FileExplorer” and press OK to enter the device list. When you insert a USB device or SD/SDHC/MMC card, a “Device is mounting” sign will appear on the screen. Within FileExplorer, you can cut, copy, paste, and move files and folders between the local disk and the external storage card.
Where can I check the download status of apps on my DIGITECH XC6012?
Move to “Downloads” and press OK to enter. You can check the status here when downloading apks from the internet.
How do I connect my DIGITECH XC6012 to a Wi-Fi network?
Go to Settings and select “Wi-Fi”. The system will start scanning for available Wi-Fi networks around you automatically. Press OK to choose your Wi-Fi network and enter your password. After authenticating the IP address, Wi-Fi is available when “connected” is shown. Alternatively, you can use the external LAN port for a wired internet connection.
How can I back up my data on the DIGITECH XC6012?
To back up App data, Wi-Fi passwords, Browser bookmarks, and other personal device settings with Google servers, follow these steps:
1. Click the APPS button at the bottom of the screen.
2. Click on the Settings.
3. Click “Backup & Reset”.
4. Check “Back up my data”.
How do I perform a factory reset on my DIGITECH XC6012?
A factory data reset will erase all data from your device’s internal storage, including your Google account, system and app data, downloaded apps, music, photos, and other user data. To erase all custom data on your device:
1. Click the APPS button at the bottom of the screen.
2. Click on the Settings.
3. Click “Backup & Reset”.
4. Click “Factory data reset”.
5. Click “Reset device”.
How do I install apps on the DIGITECH XC6012?
To install an app, you must first be logged into your Google account. Then:
a. Click the APPS button at the bottom of the screen.
b. Click on the Play Store.
c. Search for the app you want.
d. Click the green “Install” button if it’s free, or the same green button that has the app’s listed price (this will incur charges to your Google account).
How do I uninstall apps from the DIGITECH XC6012?
To uninstall an app:
a. Find the app within APKinstaller.
b. Click it.
c. You will then get a page with “Install”, “Manage”, and “Exit”.
d. Click “Manage”.
e. You will get a list of all installed apps.
f. Find the app that you want to uninstall (e.g., “Chrome”), you will get a page as below, then click uninstall.
What should I do if my DIGITECH XC6012 has no power?
Check if the power adaptor is properly connected to the power source and the TV Box. Then, press the power button on the remote controller to turn on the power.
What can I do if there is no picture on the screen from my DIGITECH XC6012?
Try to reconnect the device with the HDMI cable or AV cable. Also, check if the TV is switched on and set to the correct input.
Why is there no sound or distorted sound coming from my DIGITECH XC6012?
Adjust the volume. Also, check that the speakers are connected correctly.
What if there is no audio or digital output from my DIGITECH XC6012?
Check the digital connections. Also, check if your amplifier is set correctly.
Why is my DIGITECH XC6012 not responding to the remote control?
Aim the remote control directly at the sensor on the front of the TV Box. Reduce the distance to the TV Box. If it still doesn’t work, replace the batteries in the remote control.
What should I do if my DIGITECH XC6012 does not respond to some commands during playback?
Operations may not be permitted for certain media. This could also be due to a system halt. Re-insert the power adaptor to restart the device.
Why is there no sound during movie playback on my DIGITECH XC6012?
The audio codec may not be supported by the TV Box. You can change to the supported audio on the playing menu. Also, check the volume level.
Why can’t the contents of my USB flash drive be read by the DIGITECH XC6012?
The USB flash drive format may not be compatible with the box. If one of the USB drives cannot be read, please turn off the TV Box for 30 seconds and then restart it.
Why is the operation of the USB flash drive slow on my DIGITECH XC6012?
A large file size or a high-resolution USB flash drive takes a longer time to read and display on the TV screen.
What can I do if there is no sound with an HDMI connection on my DIGITECH XC6012?
Check the connection between the TV and the HDMI jack of the box. Check your TV system setup. Also, check the volume level.
What should I do if the TV screen is blank and the DIGITECH XC6012 player LED is blinking?
Turn off your TV Box, wait 30 seconds, and then turn it on again. If you are using an HDMI connection, check if the connection is correct or try a different HDMI cable. Set the output resolution of the TV Box to 720p.
What are the technical specifications of the DIGITECH XC6012?
CPU: Quad Core A7 1.5GHz 64bit (Rockchip 3228A)
RAM: 1GB DDR3
Operating System: Android 7.1 Nougat
Inputs: 4 x USB Ports, 1 x SD Card Slot
Outputs: 1 x HDMI, 1 x AV, 1 x 3.5mm Optical
Resolution: Up to 4K (3840 x 2160) @ 30Hz
Internal Storage: 8GB
Network: Wi-Fi, Ethernet RJ45
Video Formats: MKV, AVI, MP4, MPEG-2, MPEG-1, MPEG-4, MOV, FLV
Audio Formats: MP3, WMA, WAV, AC3, DTS, AAC
Image Formats: JPEG, BMP, PNG
Power: 5VDC, 2A
Dimensions: 118(W) x 118(D) x 28(H)mm
What are the important safety instructions for the DIGITECH XC6012?
Please adhere to the following safety instructions for your DIGITECH XC6012:
TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: To reduce the risk of fire and electric shock, do not remove the cover (or back) of the unit. Refer servicing only to qualified service personnel.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT AND FULLY INSERT.
The apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids shall be placed on the apparatus.
Installation Safety:
1. Read and Follow Instructions – All the safety and operation instructions should be read before the video product is operated.
2. Retain Instructions – The safety and operation instructions should be retained for future reference.
3. Heed all Warnings – Comply with all warnings on the video product and in the operating instructions.
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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How can I locate my external hard drive on the XC6012? It is formatted to Exfat so should be visible.
Nowhere is it mentioned in the user manual. Thank you.
will Digitech XC 6012 play Kayo? If so what do i have to do
thanks bob
unit disconnects from modem after approximately 30 minutes, needs to be resarted for Internet access
I can’t get my unit to work on my pc… can anyone help?
Give us more details. Like what have you tried.