ASUS TP501U (01) PDF MANUAL

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How do I charge my Notebook PC?

Plug the power adapter into an AC outlet. Connect the other end of the power adapter to your Notebook PC’s power (DC) input port.

How do I lift to open the display panel?

Lift the display panel from its edge until it stays in place.

How do I turn on the Notebook PC?

Press the power button.

How do I use touch screen panel gestures?

Tapping

To select an item on the screen, use your finger to tap it.
Dragging

To select text, press and hold your finger on the first word, then drag your finger to the last word.
Swiping

Swipe right or left to scroll through webpages, documents, and other screens. Swipe up or down to scroll through webpages, documents, and other screens.
Pinching in or out

Zoom out by moving two fingers apart on the touch screen panel. Zoom in by moving two fingers together on the touch screen panel.
Rotating

Place two fingers on the touch screen panel and rotate them clockwise or counter-clockwise to rotate an image.

How do I use the touchpad?

Tapping

Tap anywhere on the touchpad using one finger to simulate a left-mouse click.
Double-tapping

Double-tap anywhere on the touchpad using one finger to simulate a left-mouse double-click.
Dragging

Select an item, then press and hold the left button on the touchpad to drag the item to a different location. Release your finger from the left button of the touchpad to drop the item to its new location.
Clicking the left button

Press the left button on the touchpad to simulate a left-mouse click. You can also tap anywhere on the touchpad using one finger to simulate a left-mouse click.
Clicking the right button

Press the right button on the touchpad to simulate a right-mouse click.

How do I scroll through webpages, documents and other screens with the touchpad?

Slide two fingers up or down on the touchpad.

How do I zoom in or out on images or text on the screen using the touchpad?

Move two fingers apart to zoom in an image or text.

Move two fingers together to zoom out an image or text.

What are the function keys and what do they do?

F1: Enables or disables the Airplane mode.
F2: Decreases the brightness of the display panel.
F3: Increases the brightness of the display panel.
F4: Toggles the display output between the display panel, external displays, or both.
F5: Turns the touchpad on or off.
F6: Decreases the speaker volume.
F7: Increases the speaker volume.
F8: Turns the speaker on or off.
F9: Turns the built-in camera on or off.
F10: Turns the screen backlight on or off.
F11: Enters the Number Lock function.
F12: Toggles the ScreenPad function on or off.

What are the Windows® 10 keys and what do they do?

Windows® key: Displays the Start menu. Pressing this key again will close the Start menu.
Search key: Enables search.

What are the multimedia control keys and what do they do?

- : Decreases the media file volume.*
- : Increases the media file volume.*
- : Stops the current media file.*
- : Returns to the previous media file.*
- : Skips to the next media file.*
- : Plays or pauses the current media file.*

How do I use the numeric keypad?

Press the key to enable or disable the numeric keypad function.

How do I use the touch screen panel as a tablet?

Hold your Notebook PC with both hands, then rotate the display panel counterclockwise until it is back down on the bottom side.

How do I access the Start menu?

In the lower left corner of the screen, click (Start).

What are Windows® apps?

Windows® Apps are applications designed to run in the Windows® 10 operating system environment.

How do I work with Windows® apps?

Launching Windows® apps:

On the Start menu, click an app to launch.
Closing Windows® apps:

Launch the app you want to close, then click on the upper right corner.

How do I customize Windows® apps?

Pinning apps to the Start menu:

Right-click an app, then select > .
Unpinning apps from the Start menu:

Right-click an app, then select > .
Resizing apps:

Move the pointer to an edge or corner of the app. When the pointer changes to a double-headed arrow, drag the border to resize the app.
Moving apps:

Click on the title bar of the app and drag it to a new location.
Maximizing apps:

Click on the upper-right corner of the app.
Minimizing apps:

Click on the upper-right corner of the app.

What is the Task view?

Task view allows you to quickly switch between opened apps.

How do I access the Task view?

Click on the taskbar.

How do I add a desktop in Task view?

Click in the lower-right corner of the Task view screen.

How do I close an app in Task view?

On the Task view screen, point your mouse cursor over the app you want to close, then click in the upper-right corner of the app.

What is the Snap feature?

Snap feature allows you to open multiple apps and arrange them in different positions on the screen by dragging the title bar of the app to the edges of the screen.

What are the Snap hotspots?

These are the areas on the screen where you can snap an app.

How do I snap an app?

Drag the title bar of the app and drop it to any of the four edges or four corners of the display panel.

What is the Action Center?

Action Center consolidates notifications from different apps and presents a quick access to frequently used settings.

How do I open the Action Center?

Click on the right side of the taskbar.

What are the other keyboard shortcuts?

- - : Activates the Search charm.*
- - : Displays the Start menu.*
- - : Displays all open apps.*
- - : Displays Run.*
- - : Opens Ease of access center.*
- - : Locks the screen.*
- - : Minimizes the currently open window.*
- - : Minimizes all currently open windows.*
- - : Cycles through items in an open dialog box or window.*
- - : Takes a screenshot of your current screen and saves it to the Pictures > Screenshots folder.*
- - : Takes a screenshot of a selected area on your screen and saves it to the Pictures > Screenshots folder.*
- - : Opens the snipping tool.*
- - : Opens a second desktop.*
- - : Switches to the desktop on the left.*
- - : Switches to the desktop on the right.*
- - : Closes the current desktop.*
- - : Projects the screen to a second display.*
- - : Disconnects from a wireless display.*
- - : Cycles through available display modes.*
- - : Turns the narrator on or off.*
- - : Opens File Explorer.*

How do I connect to a wireless network?

Wi-Fi

Launch the Action Center, then click . Select your wireless network from the list, then click to connect to it. If prompted, enter the network security key, then click .
Bluetooth®

Launch the Action Center, then click . Select a Bluetooth® device from the list then click to pair with it. If prompted, enter the passcode, then click .

What is Airplane mode?

This disables all wireless communications.

How do I turn on or off the Airplane mode?

Click on the right side of the taskbar to launch the Action Center.
Click .

or
Press .

How do I connect to a wired network?

Connect one end of a network cable to your Notebook PC’s LAN port and connect the other end to a network hub or router.

How do I configure a dynamic IP/PPPoE network connection?

Launch then select .
Right-click on your LAN connection, then select .
Select tab.
Under , select .
Click .

How do I configure a static IP network connection?

Launch then select .
Right-click on your LAN connection, then select .
Select tab.
Under , select .
In the field, type the IP address that will be assigned to your Notebook PC.
In the field, type the subnet mask.
In the field, type the default gateway IP address.
In the field, type the IP address of your preferred DNS server.
In the field, type the IP address of your alternate DNS server.
Click .

How do I turn off my Notebook PC?

On the Start menu, click (Power), then select .
Press and hold the power button for about four (4) seconds.

How do I put my Notebook PC to sleep?

On the Start menu, click (Power), then select .
Close the display panel.
Press the power button once.

What is the Power-On Self-Test (POST)?

The Power-On Self Test (POST) is a series of software-controlled diagnostic tests that run when you turn on your Notebook PC.

How do I use POST to access BIOS and Troubleshoot?

During POST, you can access the BIOS settings or run the built-in diagnostics by pressing their respective keys. Refer to the table below for details.

Key	Function
	Enters the BIOS Setup program.
<F2>	Launches the ASUS Pre-boot environment.
<ESC>	Displays the Boot menu where you can select the boot device priority.

What is the BIOS?

The BIOS is a program that is embedded in the Notebook PC’s motherboard and is run by the system when you turn on your Notebook PC. It controls how your Notebook PC’s hardware component interacts with your operating system.

How do I access the BIOS?

During POST, press to enter the BIOS settings.

What are the BIOS Settings?

Main	Advanced	Security	Boot	Save & Exit
System Date, System Time, Language, Boot Option #1, Boot Option Priorities	SATA Configuration, USB Configuration, Network Stack Configuration, Trusted Computing	Administrator Password, User Password, HDD Lock, Secure Boot	Boot Option Priorities, Boot Type, Fast Boot, Launch CSM	Save Changes and Exit, Restore Defaults, Discard Changes and Exit

What is the Boot Menu?

The Boot menu displays the available boot devices on your Notebook PC. Using the Boot menu, you can change the boot device priority.

How do I access the Boot Menu?

During POST, press to launch the Boot menu.

How do I change the boot device priority?

On the Boot menu screen, select using the up/down arrow keys.
Press to access the sub-menu.
On the Boot Option Priorities sub-menu, select the boot device you want to set as the top priority, then press .
Select on the sub-menu screen, then press .
On the Boot menu screen, select then press to save the changes.

What is ASUS Pre-boot environment?

ASUS Pre-boot environment allows you to run the pre-loaded recovery options or enter the BIOS settings.

How do I launch ASUS Pre-boot environment?

During POST, press to launch ASUS Pre-boot environment.

What are the options in ASUS Pre-boot environment?

Enter BIOS Setup:

Allows you to access the BIOS settings.
Diagnostic:

Launches the diagnostics program.
Refresh Windows 10:

Starts Windows 10 Refresh to re-install Windows 10 without losing your data.
Reset Windows 10:

Starts Windows 10 Reset to restore Windows 10 to factory settings.
Advanced options:

Displays the advanced options for troubleshooting your Notebook PC.

How do I exit ASUS Pre-boot environment?

On the ASUS Pre-boot environment screen, select then press .

What are the recovery options in my Notebook PC?

This Notebook PC has the following recovery options that allow you to restore the operating system, drivers, and applications to its default settings.

Refresh:

This process reinstalls Windows® 10 without deleting your personal files and apps.
Reset:

This process restores your Notebook PC to its factory settings.
Recovery Partition:

This option allows you to restore your Notebook PC using the recovery partition on your hard disk drive.

When should I perform a recovery option?

Use any of the recovery options only in one of the following situations:

Factory settings are lost and the recovery partition is not damaged.
Windows® 10 fails to start and all other troubleshooting methods did not work.

How do I perform a recovery option?

Press and hold the power button for at least four (4) seconds to turn off your Notebook PC.
Press the power button again to turn on your Notebook PC.
While POST is running, repeatedly press to launch ASUS Pre-boot environment.
Select your desired recovery option.

What are some useful tips for my Notebook PC?

To help optimize your Notebook PC’s battery life, use the power saving features provided in the operating system.
Use a reputable anti-virus software to protect your Notebook PC from viruses and malware.
It is highly recommended to back up your data regularly to prevent data loss.

What should I do if my Notebook PC does not power on?

Check if the power adapter is properly connected to the Notebook PC and to the power outlet.
Ensure that the battery pack is properly installed.

What should I do if my Notebook PC does not charge?

Ensure that the power adapter is properly connected to the Notebook PC and to the power outlet.

What should I do when the battery does not charge?

The battery pack may be drained. Connect the power adapter and fully charge the battery pack.
The battery pack is nearing its end of life. Contact your local ASUS service center to replace the battery pack.

What should I do if my Notebook PC boots slowly?

Run anti-virus software to check if your Notebook PC is infected by a virus or malware.
Delete unused files and applications from your Notebook PC.

What should I do if my Notebook PC enters sleep mode or hibernates unexpectedly?

Configure the power management settings in Windows® 10.

What should I do if my display panel is blank?

Ensure that the key is not enabled.
Press to toggle between the display outputs.

What should I do if my touch screen panel does not respond?

Restart your Notebook PC.

What should I do if my touchpad does not work?

Ensure that the key is not enabled.
Restart your Notebook PC.

What should I do if my hard disk drive makes a noise?

Back up your data immediately. The hard disk drive may be defective. Contact your local ASUS service center for assistance.

What should I do if my Notebook PC gets hot even during prolonged usage?

The air vents of the Notebook PC may be blocked. Ensure that there is proper ventilation around your Notebook PC.

What should I do if my Notebook PC crashes or hangs frequently?

Run anti-virus software to check if your Notebook PC is infected by a virus or malware.
Update your Notebook PC’s BIOS to the latest version. For instructions, refer to the ASUS support website.
If the problem still persists, contact your local ASUS service center for assistance.

What should I do if a blue screen error appears during bootup?

Remove any devices that were recently connected to your Notebook PC.
Update your Notebook PC’s BIOS to the latest version. For instructions, refer to the ASUS support website.
If the problem still persists, contact your local ASUS service center for assistance.

What should I do when I cannot wake up the system from sleep mode?

Press any key on the keyboard.

What should I do when my Notebook PC produces no sound?

Check if the speaker is muted.
Ensure that the headphone jack is not connected to any device.

How do I remove the battery pack?

WARNING! Disconnect the AC power adapter before removing the battery pack.

Turn off your Notebook PC.
Turn over your Notebook PC and locate the battery lock.
Slide the battery lock to unlock position.
Pull the battery pack out of the battery compartment.

How do I install the battery pack?

Align the battery pack with the battery compartment.
Push the battery pack until it clicks in place.

What can the security slot be used for?

This security slot allows you to secure your Notebook PC using compatible Notebook PC security products.

Is the USB 2.0 port compatible with USB 1.1 devices?

Yes, this USB (Universal Serial Bus) port is compatible with USB 2.0 or USB 1.1 devices such as:

keyboards
pointing devices
flash disk drives
external HDDs
speakers
cameras
printers.

What do the status indicators identify?

The status indicators help identify the current hardware status of your Notebook PC.

What does the drive activity indicator tell you?

This indicator lights up when your Notebook PC is accessing the internal storage drives.

What does a solid green two-color battery charge indicator mean?

Solid Green indicates that the Notebook PC is plugged to a power source and the battery power is between 95% and 100%.

What does a solid orange two-color battery charge indicator mean?

Solid Orange indicates that the Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%.

What does a blinking orange two-color battery charge indicator mean?

Blinking Orange indicates that the Notebook PC is running on battery mode and the battery power is less than 10%.

What does it mean when the two-color battery charge indicator lights are off?

It means the Notebook PC is running on battery mode and the battery power is between 10% to 100%.

What does the volume button do?

This button turns the volume up or down on your Notebook PC.

What can you do with the power button?

Press the power button to turn your Notebook PC on or off.
You can also use the power button to put your Notebook PC to sleep or hibernate mode and wake it up from sleep or hibernate mode.

What should you do if your Notebook PC becomes unresponsive?

In the event that your Notebook PC becomes unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC shuts down.

What formats does the built-in memory card reader support?

This built-in memory card reader supports SD and SDHC card formats.

How do you charge your Notebook PC?

Plug the AC power adapter into a 100V~240V power source.
Connect the DC power connector into your Notebook PC’s power (DC) input.
Charge the Notebook PC for 3 hours before using it in battery mode for the first time.

What is the input voltage for the Notebook PC’s power adapter?

100-240Vac

What is the input frequency for the Notebook PC’s power adapter?

50-60Hz

What is the rating output current for the Notebook PC’s power adapter?

2.37A (45W)* / 3.42A (65W)*

*on selected models only

What is the rating output voltage for the Notebook PC’s power adapter?

19V

What should you ensure before turning on your Notebook PC for the first time?

Ensure that your Notebook PC is connected to the power adapter before turning it on for the first time.

What is recommended when using your Notebook PC in power adapter mode?

It is strongly recommended that you use a grounded wall socket while using your Notebook PC on power adapter mode.

Where should the socket outlet be located?

The socket outlet must be easily accessible and near your Notebook PC.

How do you disconnect your Notebook PC from its main power supply?

To disconnect your Notebook PC from its main power supply, unplug your Notebook PC from the power socket.

Who should remove the battery inside the device?

Only ASUS-authorized technicians should remove the battery inside the device.

What risks could be present if the battery is removed or disassembled?

The battery used in this device may present a risk of fire or chemical burn if removed or disassembled.

What type of battery should be used as a replacement?

Risk of explosion if battery is replaced by an incorrect type.

How should the battery be disposed of?

The battery and its components must be recycled or disposed of properly. Do not dispose of in fire.

What should you do if battery leakage is found?

Discontinue usage if leakage is found.

Where should the battery be kept?

Keep the battery and other small components away from children.

What happens when you swipe from the left edge of the screen?

Swipe from the left edge of the screen to launch Task view.

What happens when you swipe from the right edge of the screen?

Swipe from the right edge of the screen to launch Action Center.

What do the gestures for the touch screen panel and touchpad allow you to do?

Gestures allow you to launch programs and access the settings of your Notebook PC.

How do you zoom in using the touch screen panel?

Spread apart your two fingers on the touch screen panel.

How do you zoom out using the touch screen panel?

Bring together your two fingers on the touch screen panel.

How do you select an app using the touch screen panel?

Tap an app to select it.

How do you launch an app using the touch screen panel?

Double-tap an app to launch it.

What happens when you press and hold on the touch screen panel?

Press and hold to open the right-click menu.

What can you do when you slide your finger on the touch screen panel?

Slide your finger to scroll up and down and slide your finger to pan the screen left or right.

How do you create a selection box around multiple items using the touch screen panel?

Drag to create a selection box around multiple items.

How do you move an item to a new location using the touch screen panel?

Drag and drop an item to move it to a new location.

How do you activate the touchpad pointer?

You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen.

How do you select an app using the touchpad?

Tap an app to select it.

How do you launch an app using the touchpad?

Double-tap an app to launch it.

How do you drag and drop using the touchpad?

Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad.

How do you left-click an app using the touchpad?

Click an app to select it.

How do you launch an app using the left-click on the touchpad?

Double-click an app to launch it.

How do you open the right-click menu using the touchpad?

Click the right-click button to open the right-click menu.

How do you scroll up or down using the touchpad?

Slide two fingers to scroll up or down.

How do you scroll left or right using the touchpad?

Slide two fingers to scroll left or right.

How do you drag and drop using two fingers on the touchpad?

Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item.

How do you zoom out using the touchpad?

Bring together your two fingers on the touchpad.

How do you zoom in using the touchpad?

Spread apart your two fingers on the touchpad.

What command does the F1 function key trigger?

Puts the Notebook PC into Sleep mode.

What command does the F2 function key trigger?

Turns Airplane mode on or off.

What does Airplane mode do?

When enabled, the Airplane mode disables all wireless connectivity.

What command does the F3 function key trigger?

Decreases display brightness.

What command does the F4 function key trigger?

Increases display brightness.

What command does the F5 function key trigger?

Turns the display panel on or off.

What command does the F6 function key trigger?

Toggles the display mode.

What should you ensure when using the F6 function key?

Ensure that the second display is connected to your Notebook PC.

What command does the F7 function key trigger?

Enables or disables the touchpad.

What command does the F8 function key trigger?

Turns the speaker on or off.

What command does the F9 function key trigger?

Turns the speaker volume down.

What command does the F10 function key trigger?

Turns the speaker volume up.

What do the Windows® 10 keys do?

Launches the Start menu
Displays the drop-down menu

What can the multimedia control keys be used for?

The multimedia control keys allow you to control multimedia files, such as audios and videos, when played in your Notebook PC.

How do you stop a multimedia file?

Press the Stop multimedia control key.

How do you play or pause a multimedia file?

Press the Play or Pause multimedia control key.

How do you skip to the previous track or rewind a multimedia file?

Press the Previous Track or Rewind multimedia control key.

How do you skip to the next track or fast forward a multimedia file?

Press the Next Track or Fast Forward multimedia control key.

What can you use the numeric keypad for?

You can use this keypad for numeric input or as pointer direction keys.

How do you toggle between using the keypad as number keys or pointer direction keys?

Press <Num Lk> to toggle between using the keypad as number keys or as pointer direction keys.

How do you use your Notebook PC’s touch screen panel as a tablet device?

To use your Notebook PC’s touch screen panel as a tablet device, you may adjust it all the way into a 360° angle.

How do you start your Notebook PC for the first time?

Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears.
From the setup screen, pick your region and a language to use on your Notebook PC.
Carefully read the License Terms. Select I accept.
Follow the onscreen instructions to configure the following basic items:
- Personalize
- Get online
- Settings
- Your account
After configuring the basic items, Windows® 10 proceeds to install your apps and preferred settings. Ensure that your Notebook PC is kept powered on during the setup process.
Once the setup process is complete, the Desktop appears.

How can I launch the Start menu?

Tap the Start button in the lower-left corner of your desktop.

Position your mouse pointer over the Start button in the lower-left corner of your desktop then click it.

Press the Windows logo key on your keyboard.

How do I open programs from the Start menu?

Tap the program to launch it.

Position your mouse pointer over the program then click to launch it.

Use the arrow keys to browse through the programs.

Press to launch it.

How do I display a full list of programs and folders on my Notebook PC?

Select All apps at the bottom of the left pane to display a full list of programs and folders on your Notebook PC in alphabetical order.

How do I launch Windows® apps from the Start menu?

Tap the app to launch it.

Position your mouse pointer over the app then click to launch it.

Use the arrow keys to browse through the apps. Press to launch an app.

How do I customize Windows® apps?

You can move, resize, unpin, or pin apps to the taskbar from the Start menu using the following steps:

How do I move apps?

Press and hold the app, then drag and drop it to a new location.

Position your mouse pointer over the app, then drag and drop the app to a new location.

How do I unpin apps?

Press and hold the app, then tap the icon.

Position your mouse pointer over the app and right-click it, then click Unpin from Start.

Use the arrow keys to navigate to the app. Press , then select Unpin from Start.

How do I resize apps?

Press and hold the app, then tap and select an app tile size.

Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size.

Use the arrow keys to navigate to the app. Press , then select Resize and select an app tile size.

How do I pin more apps to the Start menu?

From All apps, press and hold the app you want to add to the Start menu, then tap Pin to Start.

From All apps, position your mouse pointer over the app you want to add to the Start menu and right-click it, then click Pin to Start.

From All apps, press on the app that you want to add to the Start menu, then select Pin to Start.

How do I pin apps to the taskbar?

Press and hold the app, then tap Pin to taskbar.

Position your mouse pointer over the app and right-click it, then click Pin to taskbar.

Use the arrow keys to navigate to the app. Press , then select Pin to taskbar.

How do I use the Task view?

Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops.

How do I launch the task view?

Tap the icon on the taskbar or swipe form the left edge of the screen.

Position your mouse pointer over the icon on the taskbar and click it.

Press on your keyboard.

How do I use Snap?

Launch the app you wish to snap. Drag the title bar of your app and drop the app to the edge of the screen to snap. Launch another app and repeat the above steps to snap another app.

Launch the app you wish to snap. Press and hold the key, then use the arrow keys to snap the app. Launch another app and repeat the above steps to snap another app.

How do I launch Action Center?

Click the icon on the taskbar or swipe from the right edge of the screen.

Position your mouse pointer over the icon on the taskbar and click it.

Press on your keyboard.

What are the other keyboard shortcuts for launching applications and navigating Windows® 10?

Launches Start menu

Launches Action Center

Launches the desktop

Launches the File Explorer

Opens the Share panel

Launches Settings

Launches Connect panel

Activates the Lock screen

Minimizes all currently active windows

Launches Search

Launches Project panel

Opens the Run window

Opens Ease of Access Center

Opens the context menu of the Start button

Launches the magnifier icon and zooms in your screen

Zooms out your screen

Opens Narrator Settings

How do I connect Wi-Fi?

Select the icon from the taskbar. Select the icon to enable Wi-Fi. Select an access point from the list of available Wi-Fi connections. Select Connect to start the network connection.

Launch Settings from the Start menu. Select Devices, then select Bluetooth to search for Bluetooth-enabled devices. Select a device from the list. Compare the passcode on your Notebook PC with the passcode sent to your chosen device. If they are the same, select Yes to successfully pair your Notebook PC with the device.

How do I pair with other Bluetooth-enabled devices?

You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers. Connect your devices by using the following steps:

How do I turn Airplane mode off?

Launch Action Center from the taskbar. Select the icon to disable Airplane mode. Press .

How do I turn Airplane mode on?

Launch Action Center from the taskbar. Select the icon to enable Airplane mode. Press .

How do I configure a dynamic IP/PPPoE network connection?

Launch Settings. Select Network & Internet. Select Ethernet > Network and Sharing Center. Select your LAN then select Properties. Select Internet Protocol Version 4(TCP/IPv4) then select Properties. Select Obtain an IP address automatically then select OK. Return to the Network and Sharing Center window then select Set up a new connection or network. Select Connect to the Internet then select Next. Select Broadband (PPPoE). Type your User name, Password, and Connection name then select Connect. Select Close to finish the configuration. Select on the taskbar then select the connection you just created. Type your user name and password then select Connect to start connecting to the Internet.

How do I configure a static IP network connection?

Repeat steps 1 to 5 under Configuring a dynamic IP/PPPoE network connection Select Use the following IP address. Type the IP address, Subnet mask and Default gateway from your service provider. If needed, you can also type the preferred DNS server address and alternate DNS server address then select OK.

How do I turn my Notebook PC off?

Launch the Start menu, then select > Shut down to do a normal shutdown.

From the log-in screen, select > Shut down.

Press to launch Shut Down Windows. Select Shut down from the drop-down list then select OK.

If your Notebook PC is unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC turns off.

How do I put my Notebook PC to sleep?

Launch the Start menu, then select > Sleep to put your Notebook PC to sleep.

From the log-in screen, select > Sleep. Press to launch Shut Down Windows. Select Sleep from the drop-down list then select OK.

How can I use POST to access BIOS and troubleshoot?

During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC.

What is BIOS?

The BIOS (Basic Input and Output System) stores system hardware settings that are needed for system startup in the Notebook PC. The default BIOS settings apply to most conditions of your Notebook PC.

When should I change the default BIOS settings?

Do not change the default BIOS settings except in the following circumstances:

An error message appears onscreen during system bootup and requests you to run the BIOS Setup.
You have installed a new system component that requires further BIOS settings or updates.

What can happen if I use inappropriate BIOS settings?

Using inappropriate BIOS settings may result in system instability or boot failure. It is strongly recommended that you change the BIOS settings only with the help of a trained service personnel.

How do I access the BIOS?

Restart your Notebook PC then press <img src=“https://i.imgur.com/eHwsW7C.png” alt=“image of F2 Key”> during POST.

How do I set my boot option priorities?

On the Boot screen, select Boot Option #1.
Press <img src=“https://i.imgur.com/eHwsW7C.png” alt=“image of F2 Key”> and select a device as the Boot Option #1.

What is the password description for Administrator Password and User Password?

If ONLY the Administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup. If ONLY the user’s password is set, then this is a power on password and must be entered to boot or enter Setup. In Setup, the User will have Administrator rights.

How do I set the Administrator Password or User Password?

On the Security screen, select Administrator Password or User Password.
Type in a password then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.
Retype to confirm the password then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.

How do I clear the Administrator Password or User Password?

On the Security screen, select Administrator Password or User Password.
Type in the current password then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.
Leave the Create New Password field blank then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.
Select Yes in the confirmation box then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.

How do I lock an interface?

On the Security screen, select I/O Interface Security.
Select an interface you would like to lock then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.
Select Lock.

How do I lock the USB interface?

On the Security screen, select I/O Interface Security > USB Interface Security.
Select an interface that you would like to lock then select Lock.

What happens when I set the USB Interface to Lock?

Setting the USB Interface to Lock also locks and hides the External Ports and other devices included under USB Interface Security.

How do I set the HDD password?

On the Security screen, select Set Master Password.
Type in a password then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.
Retype to confirm the password then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.
Select Set User Password then repeat the previous steps to set up the user password.

How do I keep my configuration settings before exiting the BIOS?

To keep your configuration settings, select Save Changes and Exit before exiting the BIOS.

How do I exit the system setup after saving the changes?

Select Save Changes and Exit.

How do I update the BIOS?

Verify the Notebook PC’s exact model then download the latest BIOS file for your model from the ASUS website.
Save a copy of the downloaded BIOS file to a flash disk drive.
Connect your flash disk drive to your Notebook PC.
Restart your Notebook PC then press <img src=“https://i.imgur.com/eHwsW7C.png” alt=“image of F2 Key”> during POST.
From the BIOS menu, Select Advanced > Start Easy Flash, then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.
Locate your downloaded BIOS file in the flash disk drive then press <img src=“https://i.imgur.com/5xkcvlN.png” alt=“image of Enter Key”>.
After the BIOS update process, select Exit > Restore Defaults to restore the system to its default settings.

What are some important things to do before doing any recovery option on your Notebook PC?

Backup all your data files before doing any recovery option on your Notebook PC.
Note down important customized settings such as network settings, user names, and passwords to avoid data loss.
Ensure that your Notebook PC is plugged in to a power source before resetting your system.

What recovery options are available in Windows® 10?

Windows® 10 allows you to do any of the following recovery options:

Keep my files – This option allows you to refresh your Notebook PC without affecting personal files (photos, music, videos, documents). Using this option, you can restore your Notebook PC to its default settings and delete other installed apps.
Remove everything – This option resets your Notebook PC to its factory settings. You must backup your data before doing this option.
Go back to an earlier build – This option allows you to go back to an earlier build. Use this option if this build is not working for you.
Advanced startup – Using this option allows you to perform other advanced recovery options on your Notebook PC.

What are some of the advanced recovery options available in Advanced startup?

Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC.
Using Troubleshoot to enable any of these advanced recovery options: System Restore, System Image Recovery, Startup Repair, Command Prompt, UEFI Firmware Settings, and Startup Settings.

How do I perform a recovery option?

Launch Settings and select Update and security.
Under the Update and security option, select Recovery then select the recovery option you would like to perform.

What are some useful tips to maximize the use of my Notebook PC, maintain its system performance, and ensure all my data is kept secured?

Update Windows® periodically to ensure that your applications have the latest security settings.
Use an anti-virus software to protect your data and keep this updated too.
Unless absolutely necessary, refrain from using force shutdown to turn off your Notebook PC.
Always backup your data and make it a point to create a backup data in an external storage drive.
Refrain from using the Notebook PC at extremely high temperatures. If you are not going to use your Notebook PC for a long period of time (at least a month), we recommend that you take out the battery if the battery is removable.
Disconnect all external devices and ensure you have the following items prior to resetting your Notebook PC:
- Product key for your operating systems and other installed applications
- Backup data
- Log in ID and password
- Internet connection information

What should I do if a black dot, or sometimes a colored dot, appears onscreen when I turn on the Notebook PC?

Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center.

My display panel has an uneven color and brightness. How can I fix this?

The color and brightness of your display panel may be affected by the angle and current position of your Notebook PC. The brightness and color tone of your Notebook PC may also vary per model. You may use the function keys or the display settings in your operating system to adjust the appearance of your display panel.

How can I maximize my Notebook PC’s battery life?

You can try doing any of the following suggestions:

Use the function keys to adjust the display brightness.
If you are not using any Wi-Fi connection, switch your system into Airplane mode.
Disconnect unused USB devices.
Close unused applications, especially those that take up too much system memory.

My battery charge indicator does not light up. What’s wrong?

Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Notebook PC.
If the problem still exists, contact your local ASUS service center for assistance.

Why is my touchpad not working?

Press <img src=“https://i.imgur.com/z5o1m6J.png” alt=“image of F9 key”> to enable your touchpad.

When I play audio and video files, why can’t I hear any sound from my Notebook PC’s audio speakers?

You can try doing any of the following suggestions:

Press <img src=“https://i.imgur.com/nJ2N6n3.png” alt=“image of F2 Key”> to turn up the speaker volume.
Check if your speakers were set to mute.
Check if a headphone jack is connected to your Notebook PC and remove it.

What should I do if my Notebook PC’s power adapter gets lost or my battery stops working?

Contact your local ASUS service center for assistance.

My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do?

Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing .

Instead of showing letters, pressing the “U”, “I”, and “O” keys on my keyboard displays numbers. How can I change this?

Press the key or (on selected models) on your Notebook PC to turn off this feature and use the said keys for inputting letters.

When I turn on my Notebook PC, the power indicator lights up but nothing appears on my screen. What can I do to fix this?

You can try doing any of the following suggestions:

Force shutdown your Notebook PC by pressing the power button for at least four (4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC.
If the problem still exists, contact your local ASUS service center for assistance.

What should I do when my screen displays this message: “Remove disks or other media. Press any key to restart.”?

You can try doing any of the following suggestions:

Remove all connected USB devices then restart your Notebook PC.
Remove any optical discs that are left inside the optical drive then restart.
If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance.

My Notebook PC boots slower than usual and my operating system lags. How can I fix this?

Delete the applications you recently installed or were not included with your operating system package then restart your system.

My Notebook PC does not boot up. How can I fix this?

You can try doing any of the following suggestions:

Remove all connected devices to your Notebook PC then restart your system.
If the problem still exists, contact your local ASUS service center for assistance.

Why can’t my Notebook PC wake up from sleep mode?

You can try doing any of the following suggestions:

You need to press the power button to resume your last working state.
Your system might have completely used up its battery power. Connect the power adapter to your Notebook PC and connect to a power outlet then press the power button.

To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.

Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in hazardous radiation exposure.

The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems, you should contact your equipment supplier in the first instance.

To provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O ports are located.

All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity. To wake your computer, click the mouse or press any key on the keyboard.

Energy Star is NOT supported on FreeDOS and Linux-based operating systems.

For US and Canada customers, you can call 1-800-822-8837 (toll-free) for recycling information of your ASUS products’ rechargeable batteries.

Notices for removable batteries

Risk of explosion if battery is replaced by an incorrect type.
The battery and its component must be recycled or disposed of properly.

When using the Notebook PC modem, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

DO NOT use the Notebook PC near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
DO NOT use the Notebook PC during an electrical storm. There may be a remote risk of electric shock from lightning.
DO NOT use the Notebook PC in the vicinity of a gas leak.

DO NOT dispose the Notebook PC battery pack in a fire, as they may explode. Check with local codes for possible special disposal instructions to reduce the risk of injury to persons due to fire or explosion.

DO NOT use power adapters or batteries from other devices to reduce the risk of injury to persons due to fire or explosion. Use only UL certified power adapters or batteries supplied by the manufacturer or authorized retailers.

Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm2 or H05VV-F, 2G, 0.75mm2.

Cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable – installation should include bonding the screen of the coaxial cable to the earth at the building entrance.

The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.

This device may not cause interference and, this device must accept any interference, including interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service (i.e. co-channel Mobile Satellite systems) this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter, except tested built-in radios.

The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.

The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit; and the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate.

Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

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