FREE ENGLISH ASUS S501MER (01) PDF USER GUIDE
FREE ENGLISH ASUS S501MER (01) PDF USER MANUAL
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FREE ENGLISH ASUS S501MER (01) PDF OWNER MANUAL
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FREE ENGLISH ASUS S501MER (01) PDF INSTRUCTION GUIDE
FREE ENGLISH ASUS S501MER (01) PDF REFERENCE MANUAL
FREE ENGLISH ASUS S501MER (01) PDF INSTRUCTION MANUAL
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What are the safety guidelines for operating the Desktop PC?
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth.
DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.
DO NOT place or drop objects on top and do not shove any foreign objects into the Desktop PC.
DO NOT expose to strong magnetic or electrical fields.
DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated.
DO NOT use damaged power cords, accessories, or other peripherals.
To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.
Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.
If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
What are the battery safety warnings?
DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery.
This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
Keep new and used batteries away from children.
If the battery compartment does not close securely, stop using the product and keep it away from children.
If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
What are the hazardous moving parts warnings?
Desktop should be completely shutdown before servicing product. Replacing fan components should only be attempted by qualified service personnel.
Keep fingers and other body parts away from any moving parts.
Hot Internal replaceable parts and iron parts may cause burns.
What are the laser safety warnings for the optical drive?
To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.
INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.
Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in hazardous radiation exposure.
What are the environmental operating conditions for the Desktop PC?
Use this product in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F).
Do not use this Desktop PC for cryptocurrency mining (consuming a vast amount of electricity and time to gain convertible virtual currency) and/or related activities.
How do I turn on my computer?
1. Turn your monitor ON.
2. Press the power button on your computer.
3. Wait until the operating system loads automatically.
How do I enable fast startup?
Enter Control Panel in the search bar and open it (View by: Category), select Hardware and Sound > Power Options > Choose what the power button does, click Change settings that are currently unavailable, check Turn on fast startup (recommended) and click Save changes.
How do I connect an external monitor using the onboard display output ports?
1. Connect a monitor to a display output port on the rear panel of your computer.
2. Plug the monitor to a power source.
If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
How do I connect a USB keyboard and a USB mouse?
Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer.
How do I connect the power cord?
Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source.
For safety purpose, ONLY connect the power cord to a grounded electrical outlet.
How do I install memory in my computer?
1. Turn off your computer.
2. Unplug all cables from your computer.
3. Open your computer case.
4. Remove the graphics card.
5. Locate an empty DIMM socket.
6. Press down and outward on the DIMM ejector(s) to unlock the DIMM socket.
7. Align the notch on the bottom edge of the DIMM with the key of the DIMM socket, and then firmly insert the DIMM into the socket until the ejector(s) snap(s) back into place.
8. Install the graphics card.
9. Close your computer case.
How do I install a graphics card in my computer?
1. Turn off your computer.
2. Unplug all cables from your computer.
3. Open your computer case and locate PCIEX16_1 slot if you are installing the first or the primary graphics card.
4. Align the notch on your graphics card with the key of the slot, and then insert the card into the slot.
5. The ejector will snap back into place automatically.
6. Use a screw driver and a screw to lock the graphics card on the chassis.
7. (Optional) Connect a proper power supply plug to the graphics card.
How do I connect a USB storage device?
Insert the USB storage device to your computer.
What are the functions of the audio ports in a 2, 4, 5.1, or 7.1-channel configuration?
| Port | Headset 2-channel | 4-channel | 5.1-channel | 7.1-channel |
|---|---|---|---|---|
| Light Blue (Rear panel) | Line In | Rear Speaker Out | Rear Speaker Out | Rear Speaker Out |
| Lime (Rear panel) | Line Out | Front Speaker Out | Front Speaker Out | Front Speaker Out |
| Pink (Rear panel) | Mic In | Mic In | Bass/Center | Bass/Center |
| Lime (Front panel) | – | – | – | Side Speaker Out |
How do I change to the external audio output?
1. Connect an external audio device such as earphone or speaker to the rear Line Out port. The Audio Manager screen automatically pops up.
2. Tick Front Speaker Out, then click OK.
3. Tick Line In, then click OK. The audio output will now be from the external audio device.
How do I set up multiple external displays?
1. Turn off your computer.
2. Connect the two monitors to your computer and connect the power cords to the monitors.
3. Turn on your computer.
4. From the Start menu, click Settings > System > Display.
5. Configure the settings for your displays.
How do I connect an HDTV?
Connect a High Definition TV (HDTV) to the HDMI™ port of your computer.
You need an HDMI™ cable to connect the HDTV and the computer. The HDMI™ cable is purchased separately.
To get the best display performance, ensure that your HDMI™ cable is less than 15 meters.
What is the proper posture when using your Desktop PC?
Position your computer chair to make sure that your elbows are at or slightly above the keyboard to get a comfortable typing position.
Adjust the height of your chair to make sure that your knees are slightly higher than your hips to relax the backs of your thighs. If necessary, use a footrest to raise the level of your knees.
Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward.
Sit upright with your knees, elbows and hips at an approximately 90° angle when you are at the PC.
Place the monitor directly in front of you, and turn the top of the monitor screen even with your eye level so that your eyes look slightly downward.
Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing.
Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight.
Take regular mini-breaks from using your Desktop PC.
How do I disable or enable the USB 3.2 Gen 1 Type C®, USB 3.2 Gen 1, and USB 2.0 ports using the BIOS?
1. Press
2. From the BIOS Setup EZ Mode screen, press
3. Select the USB port that you want to enable or disable.
4. Press
5. Click Exit and select Save Changes & Reset to save the changes made.
How do I set a password for my HDD from the BIOS Setup?
1. Press
2. From the BIOS Setup EZ Mode screen, press
3. Select the Set Master Password item and press
4. From the Create New Password box, key in a password, then press
5. Confirm the password when prompted.
6. Select the Set User Password item and press
7. Follow steps 4 and 5 to set the user password.
8. Click Exit and select Save Changes & Reset to save the changes made.
How do I change the password for my HDD from the BIOS Setup?
1. Follow steps 1 and 2 of the previous section to open the HDD Password screen.
2. Select the Set Master Password item and press
3. From the Enter Current Password box, key in the current password, then press
4. From the Create New Password box, key in a new password, then press
5. Confirm the password when prompted.
6. Click Exit and select Save Changes & Reset to save the changes made.
How do I clear the user password for my HDD from the BIOS Setup?
Follow the same steps as in changing a user password, but press
How do I connect my computer via a DSL/cable modem?
1. Set up your DSL/cable modem.
2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem.
3. Turn on the DSL/cable modem and your computer.
4. Configure the necessary Internet connection settings.
How do I connect my computer via a local area network (LAN)?
1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN.
2. Turn on your computer.
3. Configure the necessary Internet connection settings.
How do I configure a dynamic IP/PPPoE network connection?
1. Launch Network and Sharing Center in either of these two ways:
a) From the taskbar, right-click the network icon, then click Open Network and Sharing Center.
b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center.
2. From the Open Network and Sharing Center screen, click Change Adapter settings.
3. Right-click on your LAN and select Properties.
4. Click Internet Protocol Version 4(TCP/IPv4) and click Properties.
5. Click Obtain an IP address automatically and click OK.
How do I configure a static IP network connection?
1. Repeat steps 1 to 4 of the previous section (Configure a dynamic IP/PPPoE network connection).
2. Click Use the following IP address.
3. Enter the IP address, Subnet mask and Gateway from your service provider.
4. If needed, enter the preferred DNS Server address and alternative address.
5. When done, click OK.
How do I install the Wi-Fi antenna?
Ensure that the ASUS 2×2 dual band Wi-Fi antenna is securely installed to the Wi-Fi ports on the ASUS network card.
Ensure that the antenna is at least 20 cm away from all persons.
Place the antenna on the top of your desktop PC for the best wireless performance.
How do I connect to Wi-Fi?
1. Click/Tap the Wi-Fi icon from the taskbar to enable Wi-Fi.
2. Select an access point from the list of available Wi-Fi connections.
3. Select Connect to start the network connection.
How do I pair with other Bluetooth-enabled devices?
1. Launch Settings from the Start menu.
2. Select Devices > Bluetooth to search for Bluetooth-enabled devices. (for Windows® 10)
Select Bluetooth & devices > Add device to search for Bluetooth-enabled devices. (for Windows® 11)
How do I turn off my computer?
Launch the Start menu, select the power icon then select Shut down to do a normal shutdown.
From the log-in screen, select the power icon then select Shut down.
Press alt + f4 to launch Shut Down Windows. Select Shut down from the drop-down list then select OK.
If your computer is unresponsive, press and hold the power button for at least four (4) seconds until it turns off.
How do I put my computer to sleep?
Launch the Start menu, select the power icon then select Sleep to put your computer to sleep.
From the log-in screen, select the power icon then select Sleep.
Press alt + f4 to launch Shut Down Windows. Select Sleep from the drop-down list then select OK.
You can also put your computer to Sleep mode by pressing the power button once.
How do I open programs from the Start menu?
Position your mouse pointer over the program then click to launch it.
Use the arrow keys to browse through the programs. Press enter, to launch it.
How do I launch Windows® apps from the Start menu?
Position your mouse pointer over the app then click to launch it.
Use the arrow keys to browse through the apps. Press enter, to launch an app.
How do I launch the Start menu?
Position your mouse pointer over the Start icon on your desktop then click it.
Press the Windows® logo key on your keyboard.
My computer cannot be powered on and the power LED on the front panel does not light up. What should I do?
Check if your computer is properly connected.
Check if the wall outlet is functioning.
Check if the Power Supply Unit is switched on.
My computer hangs. What should I do?
Do the following to close the programs that are not responding:
1. Simultaneously press
2. Select the program that is not responding, then click End Task.
If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on.
I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only). What should I do?
Ensure that you enter the correct network security key for the wireless network you want to connect to.
Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.
I cannot insert the M.2 Wi-Fi card / M.2 SSD module into the M.2 slot. What should I do?
Ensure that you follow the printing on the motherboard and insert the M.2 Wi-Fi card / M.2 SSD module into the proper M.2 slot.
The arrow keys on the number key pad are not working. What should I do?
Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
There is no display on the monitor. What should I do?
Check if the monitor is powered on.
Ensure that your monitor is properly connected to the video output port on your computer.
If your computer comes with a discrete graphics card, ensure that you connect your monitor to a video output port on the discrete graphics card.
Check if any of the pins on the monitor video connector is bent. If you discover bent pins, replace the monitor video connector cable.
Check if your monitor is plugged to a power source properly.
When using multiple monitors, only one monitor has display. What should I do?
Ensure that the both monitors are powered on.
During POST, only the monitor connected to the VGA port has display. The dual display function works only under Windows.
When a graphics card is installed on your computer, ensure that you connect the monitors to the output port on the graphics card.
Check if the multiple displays settings are correct.
My computer cannot detect my USB storage device. What should I do?
The first time you connect your USB storage device to your computer, Windows automatically installs a driver for it. Wait for a while and go to My Computer to check if the USB storage device is detected.
Connect your USB storage device to another computer to test if the USB storage device is broken or malfunctions.
I want to restore or undo changes to my computer’s system settings without affecting my personal files or data. What should I do?
You can use Windows® 11 Refresh your PC without affecting your files recovery option to restore or undo changes to your computer’s system settings without affecting your personal data such as documents or photos. To use this recovery option, click Settings > Update & recovery > Recovery from the Start menu, select Refresh your PC without affecting your files, and click Get started.
The picture on the HDTV is distorted. What should I do?
It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution: From the Start menu, click Settings > System > Display.
My speakers produce no sound. What should I do?
Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel.
Check if your speak is connected to an electrical source and turned on.
Adjust your speakers’ volume.
Ensure that your computer’s system sounds are not Muted.
If it is muted, the volume icon is displayed as a muted speaker. To enable the system sounds, click the speaker icon from the Windows notification area, then click the speaker icon.
If it is not muted, click the speaker icon and drag the slider to adjust the volume.
Connect your speakers to another computer to test if the speakers are working properly.
The DVD drive cannot read a disc. What should I do?
Check if the disc is placed with the label side facing up.
Check if the disc is centered in the tray, especially for the discs with non-standard size or shape.
Check if the disc is scratched or damaged.
The DVD drive eject button is not responding. What should I do?
1. From the Start menu, click File Explorer.
2. Right-click DVD DVD RW Drive, then click Eject from the menu.
What are the troubleshooting steps for power issues?
| Problem | Possible Cause | Action |
|---|---|---|
| No power (The power indicator is off) | Incorrect power voltage | Set your computer’s power voltage switch to your area’s power requirements. Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. |
| Your computer is not turned on. | Press the power key on the front panel to ensure that your computer is turned on. | |
| Your computer’s power cord is not properly connected. | Ensure that the power cord is properly connected. Use other compatible power cord. |
|
| PSU (Power supply unit) problems | Contact the ASUS Service Center about installing another PSU on your computer. |
What are the troubleshooting steps for display issues?
| Problem | Possible Cause | Action |
|---|---|---|
| No display output after turning the computer on (Black screen) | The signal cable is not connected to the correct VGA port on your computer. | Connect the signal cable to the correct display port (onboard VGA or discrete VGA port). If you are using a discrete VGA card, connect the signal cable to the discrete VGA port. |
| Signal cable problems | Try connecting to another monitor. |
What are the troubleshooting steps for LAN issues?
| Problem | Possible Cause | Action |
|---|---|---|
| Cannot access the Internet | The LAN cable is not connected. | Connect the LAN cable to your computer. |
| LAN cable problems | Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center. | |
| Your computer is not properly connected to a router or hub. | Ensure that your computer is properly connected to a router or hub. | |
| Network settings | Contact your Internet Service Provider (ISP) for the correct LAN settings. | |
| Problems caused by the anti-virus software | Close the anti-virus software. | |
| Driver problems | Reinstall the LAN driver |
What are the troubleshooting steps for audio issues?
| Problem | Possible Cause | Action |
|---|---|---|
| No Audio | Speaker or headphone is connected to the wrong port. | Refer to your computer’s User Guide for the correct port. Disconnect and reconnect the speaker to your computer. |
| Speaker or headphone does not work. | Try using another speaker or headphone. | |
| The front and back audio ports do not work. | Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel. | |
| Driver problems | Reinstall the audio driver |
What are the troubleshooting steps for system issues?
| Problem | Possible Cause | Action |
|---|---|---|
| System speed is too slow | Too many programs are running. | Close some of the programs. |
| Computer virus attack | Use an anti-virus software to scan for viruses and repair your computer. Reinstall the operating system. |
|
| Hard disk drive failure | Send the damaged hard disk drive to ASUS Service Center for servicing. Replace with a new hard disk drive. |
|
| The system often hangs or freezes. | Memory module problems | Replace with compatible memory modules. Remove the extra memory modules that you have installed, then try again. Contact the ASUS Service Center for assistance. |
| There is not enough air ventilation for your computer. | Move your computer to an area with better air flow. | |
| Incompatible softwares are installed. | Reinstall the OS and reinstall compatible softwares. | |
| The system does not boot up | An expansion card other than a graphics card and a storage device is installed in PCIEX16_1. | Install this expansion card into any other PCIe slot and reboot the system. |
What are the troubleshooting steps for CPU issues?
| Problem | Possible Cause | Action |
|---|---|---|
| Too noisy right after turning on the computer. | Your computer is booting up. | It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS. |
| The BIOS settings have been changed. | Restore the BIOS to its default settings. | |
| Old BIOS version | Update the BIOS to the latest version. | |
| Computer is too noisy when in use. | The CPU fan has been replaced. | Ensure that you are using a compatible or ASUS-recommended CPU fan. |
| There is not enough air ventilation for the computer. | Ensure that your computer is working in an area with good air flow. | |
| The system temperature is too high. | Update the BIOS. If you know how to reinstall the motherboard, try to clean the inner space of the chassis. Contact the ASUS Service Center for assistance. |
