ASUS S501MERC (01) PDF MANUAL

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

CD-ROM Drive Safety Warning: CLASS 1 LASER PRODUCT

WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.

Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.

CDRH Regulations WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in hazardous radiation exposure.

Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth.

DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.

DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.

DO NOT place or drop objects on top and do not shove any foreign objects into the Desktop PC.

DO NOT expose to strong magnetic or electrical fields.

DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.

Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery.

Use this product in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F).

DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated.

DO NOT use damaged power cords, accessories, or other peripherals.

To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.

Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.

If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.

The Desktop PC is not nearly portable.

“Do not ingest battery, Chemical Burn Hazard”

This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.

Keep new and used batteries away from children.

If the battery compartment does not close securely, stop using the product and keep it away from children.

If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

Hazardous moving parts. Desktop should be completely shutdown before servicing product. Replacing fan components should only be attempted by qualified service personnel.

WARNING: Keep fingers and other body parts away from any moving parts.

WARNING! Hot Internal replaceable parts and iron parts may cause burns.

The Desktop PC does not support Windows® 7 operating system.

Do not use this Desktop PC for cryptocurrency mining (consuming a vast amount of electricity and time to gain convertible virtual currency) and/or related activities.

1. Power button: Press this button to turn on your computer.

2. USB 3.2 Gen 1 ports: These Universal Serial Bus (USB) ports are for USB 3.2 Gen 1 devices.

3. USB 3.2 Gen 1 Type-C® port: The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) Type-C® port connects to USB 3.2 Gen 1 Type-C® devices. The output voltage of USB 3.2 Gen 1 Type C® port is 5V, 1.5A.

4. Audio combo jack: This port connects to a headphone or speaker. You can also connect your headset or an external microphone.

1. Power connector: Plug the power cord to this connector. RATING: 115/230Vac, 6/3A, 50/60Hz (UL, CB); 220Vac, 3A, 50Hz (CCC); 115Vac, 6A, 60Hz (BSMI)

2. PS/2 mouse port (green): This port is for a PS/2 mouse.

3. PS/2 keyboard port (purple): This port is for a PS/2 keyboard.

4. HDMI™ port: This port is for a High-Definition Multimedia Interface (HDMI™) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.

5. DisplayPort: This port is for a DisplayPort-compatible device.

6. VGA port: This port is for VGA-compatible devices such as a VGA monitor. If your desktop PC comes with Intel® Core™ i7-14700F or Intel® Core™ i5-14400F processor, connect your display device to the display output port on the graphics card.

7. USB 3.2 Gen 1 ports: These Universal Serial Bus (USB) ports are for USB 3.2 Gen 1 devices.

8. USB 2.0 ports: These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.

9. Microphone port (pink): This port connects to a microphone.

10. Line Out port (lime): This port connects to a headphone or speaker. In a 4, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out.

11. Line In port (light blue): This port connects to a tape, CD, DVD player, or other audio sources.

Audio 2, 4, 5.1, or 7.1-channel configuration:

12. ASUS WLAN Card (optional): This optional WLAN card allows your computer to connect to a wireless network.

13. Expansion slot brackets: Remove the expansion slot bracket when installing an expansion card. PCIEX16_1 slot supports graphics cards and storage devices only while other PCIE slots support storage devices and other PCIe devices. Install the primary graphics card in PCIEX16_1 if you use two graphics cards.

14. ASUS Graphics Card (on selected models only): The display output ports on this optional ASUS Graphics Card may vary with different models.

15. Kensington® lock slot: The Kensington® lock slot allows the PC to be secured using Kensington® compatible PC security cables.

16. Serial port (optional): This 9-pin COM port is for pointing devices or other serial devices.

17. Parallel port (optional): This 25-pin port connects a parallel printer, a scanner, or other devices.

18. LAN (RJ-45) port: This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.

LAN port LED indications:

19. Air vents: These vents allow air ventilation. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer.

To install memory in your computer:

1. Turn off your computer.

2. Unplug all cables from your computer.

3. Open your computer case.

4. Remove the graphics card.

5. Locate an empty DIMM socket.

6. Press down and outward on the DIMM ejector(s) to unlock the DIMM socket.

7. Align the notch on the bottom edge of the DIMM with the key of the DIMM socket, and then firmly insert the DIMM into the socket until the ejector(s) snap(s) back into place.

8. Install the graphics card.

9. Close your computer case.

To install a graphics card in your computer:

1. Turn off your computer.

2. Unplug all cables from your computer.

3. Open your computer case and locate PCIEX16_1 slot if you are installing the first or the primary graphics card.

4. Align the notch on your graphics card with the key of the slot, and then insert the card into the slot.

5. The ejector will snap back into place automatically.

6. Use a screw driver and a screw to lock the graphics card on the chassis.

7. (Optional) Connect a proper power supply plug to the graphics card.

1. Connect a monitor to a display output port on the rear panel of your computer.

2. Plug the monitor to a power source.

Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer.

Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source.

For safety purpose, ONLY connect the power cord to a grounded electrical outlet.

1. Turn your monitor ON.

2. Press the power button on your computer.

3. Wait until the operating system loads automatically.

Enter Control Panel in the search bar and open it (View by: Category), select Hardware and Sound > Power Options > Choose what the power button does, click Change settings that are currently unavailable, check Turn on fast startup (recommended) and click Save changes.

Insert the USB storage device to your computer.

Connect your headphone to the Audio combo jack on the top panel. You can also connect your headset or an external microphone.

Connect the audio cable from the speakers to the Line Out (lime) port on the rear panel of your computer. The audio inputs from the speakers should correspond to the stereo output.

Connect the Front audio cable from the speakers to the Line Out (lime) port on the rear panel and the Rear audio cable from the speakers to the Light Blue (Rear panel) port on the rear panel of your computer. Ensure the audio inputs from the speakers correspond to the front and rear outputs.

Connect the Front audio cable from the speakers to the Line Out (lime) port on the rear panel, the Rear audio cable to the Light Blue (Rear panel) port, and the Center/Subwoofer audio cable to the Pink (Rear panel) port on the rear panel of your computer. Ensure the audio inputs from the speakers correspond to the front, rear, and center/subwoofer outputs.

Connect the Front audio cable from the speakers to the Line Out (lime) port on the rear panel, the Rear audio cable to the Light Blue (Rear panel) port, the Center/Subwoofer audio cable to the Pink (Rear panel) port, and the Side audio cable to the Lime (Front panel) port on the top panel of your computer. Ensure the audio inputs from the speakers correspond to the front, rear, side, and center/subwoofer outputs.

1. Connect an external audio device such as earphone or speaker to the rear Line Out port. The Audio Manager screen automatically pops up.

2. Tick Front Speaker Out, then click OK.

3. Tick Line In, then click OK. The audio output will now be from the external audio device.

1. Turn off your computer.

2. Connect the two monitors to your computer and connect the power cords to the monitors.

3. Turn on your computer.

4. From the Start menu, click Settings > System > Display.

5. Configure the settings for your displays.

Connect a High Definition TV (HDTV) to the HDMI™ port of your computer.

Position your computer chair to make sure that your elbows are at or slightly above the keyboard to get a comfortable typing position.

Adjust the height of your chair to make sure that your knees are slightly higher than your hips to relax the backs of your thighs. If necessary, use a footrest to raise the level of your knees.

Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward.

Sit upright with your knees, elbows and hips at an approximately 90° angle when you are at the PC.

Place the monitor directly in front of you, and turn the top of the monitor screen even with your eye level so that your eyes look slightly downward.

Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing.

Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight.

Take regular mini-breaks from using your Desktop PC.

To disable or enable the USB 3.2 Gen 1 Type C®, USB 3.2 Gen 1, and USB 2.0 ports:

1. Press to enter the BIOS Setup at startup.

2. From the BIOS Setup EZ Mode screen, press to enter the Advanced Mode. From the Advanced Mode screen, click Advanced > USB Configuration > USB Single Port Control.

3. Select the USB port that you want to enable or disable.

4. Press to enable or disable the selected USB port.

5. Click Exit and select Save Changes & Reset to save the changes made.

1. Press to enter the BIOS Setup at startup.

2. From the BIOS Setup EZ Mode screen, press to enter the Advanced Mode. From the Advanced Mode screen, click Main.

3. Select the Set Master Password item and press .

4. From the Create New Password box, key in a password, then press .

5. Confirm the password when prompted.

6. Select the Set User Password item and press .

7. Follow steps 4 and 5 to set the user password.

8. Click Exit and select Save Changes & Reset to save the changes made.

1. Follow steps 1 and 2 of the previous section to open the HDD Password screen.

2. Select the Set Master Password item and press .

3. From the Enter Current Password box, key in the current password, then press .

4. From the Create New Password box, key in a new password, then press .

5. Confirm the password when prompted.

6. Click Exit and select Save Changes & Reset to save the changes made.

To clear the user password, follow the same steps as in changing a user password, but press when prompted to create/confirm the password. After you clear the password, the Set User Password item on top of the screen shows Not Installed.

1. Set up your DSL/cable modem.

2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem.

3. Turn on the DSL/cable modem and your computer.

4. Configure the necessary Internet connection settings.

1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN.

2. Turn on your computer.

3. Configure the necessary Internet connection settings.

1. Launch Network and Sharing Center in either of these two ways:

a) From the taskbar, right-click the network icon, then click Open Network and Sharing Center.

b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center.

2. From the Open Network and Sharing Center screen, click Change Adapter settings.

3. Right-click on your LAN and select Properties.

4. Click Internet Protocol Version 4(TCP/IPv4) and click Properties.

5. Click Obtain an IP address automatically and click OK.

1. Repeat steps 1 to 4 of the previous section.

2. Click Use the following IP address.

3. Enter the IP address, Subnet mask and Gateway from your service provider.

4. If needed, enter the preferred DNS Server address and alternative address.

5. When done, click OK.

Ensure that the ASUS 2×2 dual band Wi-Fi antenna is securely installed to the Wi-Fi ports on the ASUS network card.

Ensure that the antenna is at least 20 cm away from all persons.

Place the antenna on the top of your desktop PC for the best wireless performance.

If your desktop PC comes with a 1×1 network card, the ASUS 2×2 dual band Wi-Fi antenna connected to this network card will operate in 1×1 mode.

Check if your computer is properly connected.

Check if the wall outlet is functioning.

Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1.

Do the following to close the programs that are not responding:

1. Simultaneously press + + keys on the keyboard, then click Task Manager.

2. Select the program that is not responding, then click End Task.

If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on.

Ensure that you enter the correct network security key for the wireless network you want to connect to.

Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.

Ensure that you follow the printing on the motherboard and insert the M.2 Wi-Fi card / M.2 SSD module into the proper M.2 slot.

Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.

Check if the monitor is powered on.

Ensure that your monitor is properly connected to the video output port on your computer.

If your computer comes with a discrete graphics card, ensure that you connect your monitor to a video output port on the discrete graphics card.

Check if any of the pins on the monitor video connector is bent. If you discover bent pins, replace the monitor video connector cable.

Check if your monitor is plugged to a power source properly.

Refer to the documentation that came with your monitor for more troubleshooting information.

Ensure that the both monitors are powered on.

During POST, only the monitor connected to the VGA port has display. The dual display function works only under Windows.

When a graphics card is installed on your computer, ensure that you connect the monitors to the output port on the graphics card.

Check if the multiple displays settings are correct.

The first time you connect your USB storage device to your computer, Windows automatically installs a driver for it. Wait for a while and go to My Computer to check if the USB storage device is detected.

Connect your USB storage device to another computer to test if the USB storage device is broken or malfunctions.

You can use Windows® 11 Refresh your PC without affecting your files recovery option to restore or undo changes to your computer’s system settings without affecting your personal data such as documents or photos. To use this recovery option, click Settings > Update & recovery > Recovery from the Start menu, select Refresh your PC without affecting your files, and click Get started.

It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution:

From the Start menu, click Settings > System > Display.

Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel.

Check if your speak is connected to an electrical source and turned on.

Adjust your speakers’ volume.

Ensure that your computer’s system sounds are not Muted.

If it is muted, the volume icon is displayed as a speaker with a cross. To enable the system sounds, click the speaker icon from the Windows notification area, then click the speaker icon.

If it is not muted, click the speaker icon and drag the slider to adjust the volume.

Connect your speakers to another computer to test if the speakers are working properly.

Check if the disc is placed with the label side facing up.

Check if the disc is centered in the tray, especially for the discs with non-standard size or shape.

Check if the disc is scratched or damaged.

1. From the Start menu, click File Explorer.

2. Right-click DVD RW Drive, then click Eject from the menu.

Possible Cause: Incorrect power voltage

Action:

• Set your computer’s power voltage switch to your area’s power requirements.
• Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet.

Possible Cause: Your computer is not turned on.

Action: Press the power key on the front panel to ensure that your computer is turned on.

Possible Cause: Your computer’s power cord is not properly connected.

Action:

• Ensure that the power cord is properly connected.
• Use other compatible power cord.

Possible Cause: PSU (Power supply unit) problems

Action: Contact the ASUS Service Center about installing another PSU on your computer.

Possible Cause: The signal cable is not connected to the correct VGA port on your computer.

Action:

• Connect the signal cable to the correct display port (onboard VGA or discrete VGA port).
• If you are using a discrete VGA card, connect the signal cable to the discrete VGA port.

Possible Cause: Signal cable problems

Action: Try connecting to another monitor.

Possible Cause: The LAN cable is not connected.

Action: Connect the LAN cable to your computer.

Possible Cause: LAN cable problems

Action: Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center.

Possible Cause: Your computer is not properly connected to a router or hub.

Action: Ensure that your computer is properly connected to a router or hub.

Possible Cause: Network settings

Action: Contact your Internet Service Provider (ISP) for the correct LAN settings.

Possible Cause: Problems caused by the anti-virus software

Action: Close the anti-virus software.

Possible Cause: Driver problems

Action: Reinstall the LAN driver

Possible Cause: Speaker or headphone is connected to the wrong port.

Action:

• Refer to your computer’s User Guide for the correct port.
• Disconnect and reconnect the speaker to your computer.

Possible Cause: Speaker or headphone does not work.

Action: Try using another speaker or headphone.

Possible Cause: The front and back audio ports do not work.

Action: Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel.

Possible Cause: Driver problems

Action: Reinstall the audio driver

Possible Cause: Too many programs are running.

Action: Close some of the programs.

Possible Cause: Computer virus attack

Action:

• Use an anti-virus software to scan for viruses and repair your computer.
• Reinstall the operating system.

Possible Cause: Hard disk drive failure

Action:

• Send the damaged hard disk drive to ASUS Service Center for servicing.
• Replace with a new hard disk drive.

Possible Cause: Memory module problems

Action:

• Replace with compatible memory modules.
• Remove the extra memory modules that you have installed, then try again.
• Contact the ASUS Service Center for assistance.

Possible Cause: There is not enough air ventilation for your computer.

Action: Move your computer to an area with better air flow.

Possible Cause: Incompatible softwares are installed.

Action: Reinstall the OS and reinstall compatible softwares.

Possible Cause: An expansion card other than a graphics card and a storage device is installed in PCIEX16_1.

Action: Install this expansion card into any other PCIe slot and reboot the system.

Possible Cause: Your computer is booting up.

Action: It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS.

Possible Cause: The BIOS settings have been changed.

Action: Restore the BIOS to its default settings.

Possible Cause: Old BIOS version

Action: Update the BIOS to the latest version.

Possible Cause: The CPU fan has been replaced.

Action: Ensure that you are using a compatible or ASUS-recommended CPU fan.

Possible Cause: There is not enough air ventilation for the computer.

Action: Ensure that your computer is working in an area with good air flow.

Possible Cause: The system temperature is too high.

Action:

• Update the BIOS.
• If you know how to reinstall the motherboard, try to clean the inner space of the chassis.
• Contact the ASUS Service Center for assistance.

• Personalize
• Get online
• Settings
• Your account

Position your mouse pointer over the Start icon on your desktop then click it.

Press the Windows® logo key on your keyboard.

Position your mouse pointer over the program then click to launch it.

Use the arrow keys to browse through the programs. Press enter, to launch it.

Position your mouse pointer over the app then click to launch it.

Use the arrow keys to browse through the apps. Press enter, to launch an app.

1. Click/Tap the Wi-Fi icon from the taskbar to enable Wi-Fi.

2. Select an access point from the list of available Wi-Fi connections.

3. Select Connect to start the network connection.

1. Launch Settings from the Start menu.

2. Select Devices > Bluetooth to search for Bluetooth-enabled devices. (for Windows® 10)

Select Bluetooth & devices > Add device to search for Bluetooth-enabled devices. (for Windows® 11)

Launch the Start menu, select the power icon then select Shut down to do a normal shutdown.

From the log-in screen, select the power icon then select Shut down.

Press alt + f4 to launch Shut Down Windows. Select Shut down from the drop-down list then select OK.

If your computer is unresponsive, press and hold the power button for at least four (4) seconds until it turns off.

Enter Control Panel in the search bar and open it (View by: Category), select Hardware and Sound > Power Options > Choose what the power button does, click Change settings that are currently unavailable, check Turn on fast startup (recommended) and click Save changes.

Launch the Start menu, select the power icon then select Shut down to do a normal shutdown.

From the log-in screen, select the power icon then select Shut down.

Press alt + f4 to launch Shut Down Windows. Select Shut down from the drop-down list then select OK.

If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.

Enter Control Panel in the search bar and open it (View by: Category), select Hardware and Sound > Power Options > Choose what the power button does, click Change settings that are currently unavailable, uncheck Turn on fast startup (recommended) and click Save changes.

Launch the Start menu, select the power icon then select Shut down to do a normal shutdown.

From the log-in screen, select the power icon then select Shut down.

Press alt + f4 to launch Shut Down Windows. Select Shut down from the drop-down list then select OK.

If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.

Launch the Start menu, select the power icon then select Sleep to put your computer to sleep.

From the log-in screen, select the power icon then select Sleep.

Press alt + f4 to launch Shut Down Windows. Select Sleep from the drop-down list then select OK.

You can also put your computer to Sleep mode by pressing the power button once.