ALLIANCE AWN63RSN115TW0P (01) PDF Document

To enter the Factory Test Procedure on the ALLIANCE AWN63RSN115TW0P, follow these steps:

1. Disconnect electrical power from the unit.

2. Reconnect electrical power to the unit.

3. Wait about 10 seconds.

4. Turn the Cycle Selection knob to the opposite position of Normal Eco and stay on that selection for at least one second.

5. Press and hold the Start/Pause button.

6. Change the Cycle Selection knob to Normal Eco within 5 seconds.

7. Stay on Normal Eco for at least one second. The control will enter Factory Test Mode.

The following table outlines the steps for the Factory Test Procedure:

Number: 0, Step: Show Mode

Number: 1, Step: Cycle Switch

Number: 2, Step: Temperature Switch

Number: 3, Step: Load Size Switch

Number: 4, Step: Extra Rinse

Number: 5, Step: Lid Switch

Number: 6, Step: Hot Fill

Number: 7, Step: Cold Fill

Number: 8, Step: Pressure Sensor Fill

Number: 9, Step: Lid Lock Check

Number: 12, Step: Factory Spin

Number: 13, Step: Unbalance Switch Test

Number: 14, Step: Breakaway

Number: 15, Step: Power Down

To test the mixing valve solenoids, use an Ohm meter. Resistance readings slightly out of these ranges may be due to meter conditions and do not necessarily indicate mixing valve failure.

120 Volt valves: 900 to 1100 Ohms

240 Volt valves: 3200 to 4000 Ohms

If your ALLIANCE AWN63RSN115TW0P is not filling with hot water, check the following:

1. Ensure the water supply faucet is open.

2. Ensure the hot water fill hose is not kinked.

3. Check if the mixing valve screen or the screen in the outer end of the fill hose nearest the water supply faucet is clogged.

4. Verify if there is proper voltage output from the output board to the mixing valve hot solenoid.

5. Test if the hot solenoid is inoperative.

6. Check if the pressure hose is clogged or damaged.

7. Check if the temperature selector switch is operating properly.

An overflow error on the ALLIANCE AWN63RSN115TW0P is indicated by the WASH and RINSE LEDs remaining on continuously. To troubleshoot this, check for leaking water valves that allow water to enter the machine, check for debris in the water valves, and ensure the water pressure is the same on both hot and cold lines and is within specifications.

If you experience excessive vibration with your ALLIANCE AWN63RSN115TW0P, check the following items:

1. Has the shipping plug been removed from the base?

2. Is there an unbalanced load in the tub?

3. Are any centering springs broken, disconnected, or in the wrong position?

4. Is the washer leveled?

5. Is the washer installed on a weak, spongy, carpeted, or built-up floor?

6. Are cabinet screws loose or incorrect?

7. Is the base damaged?

8. Is there lubricant on the pivot dome or base friction ring?

9. Is the partial liquid filled balance ring leaking?

10. Is the friction ring broken?

To level the ALLIANCE AWN63RSN115TW0P, follow these steps:

1. Place a level on the cabinet top and check if the washer is level from side to side and front to back.

2. If the washer is not level, tilt the washer back to access the front leveling legs. Loosen the locknuts and adjust the legs by screwing them into or out of the washer base.

3. Once adjusted, tilt the washer forward on the front legs and lower it back down into position to set the rear self-leveling legs.

4. The washer must not rock. When the washer is level and does not rock, tighten the locknuts securely against the bottom of the washer base.

When replacing or reinstalling the drive bell on the ALLIANCE AWN63RSN115TW0P, use the following torque specifications:

Drive Bell to Washtub and Hub: Minimum 100 inch-pounds (11.3 Nm), Maximum 140 inch-pounds (15.8 Nm).

Drive Bell to Top of Drive Shaft: Minimum 60 inch-pounds (6.78 Nm), Maximum 100 inch-pounds (11.3 Nm).

For models starting with serial numbers beginning with 1810, you can toggle audio signals. To turn them back on, hold the Extra Rinse button for 10 seconds. A three-second tone will sound to confirm that these signals are turned on. Additionally, the Status lights will be lit in an upward pattern when the signal is turned on.

If the WASH and RINSE LEDs flash, it indicates specific issues depending on the number of flashes:

1 flash: Pressure Sensor Error. Check for broken wires or a bad connection on the Pressure Sensor Harness.

2 flashes: Fill Error or No Water Flow Error. Check for low water pressure, a clog in the line, plugged fill hose filter screens, or a broken/disconnected pressure sensor hose.

3 flashes: Suds Lock Error. Check for too much soap, a clogged drain, a stuck pump, or an item stuck outside of the washtub.

4 flashes: Slow Drain Error. Check for clogs and for an excessive amount of soap used.

Continuous flash: Water Leak Error, Overflow Error, or Drain Error. Check for leaks, leaking water valves, clogged drain/pump, or if the drain hose is too tall.