ALLIANCE AWN63RSN115TW01 (01) PDF Document

To enter the Factory Test Procedure on the ALLIANCE AWN63RSN115TW01, follow these steps:

Step 1. Disconnect electrical power from the unit.

Step 2. Reconnect electrical power to the unit.

Step 3. Wait about 10 seconds.

Step 4. Turn the Cycle Selection knob to the opposite position of Normal Eco. Stay on that selection for at least one second.

Step 5. Press and hold the Start/Pause button.

Step 6. Change the Cycle Selection knob to Normal Eco within 5 seconds or the Start press will be invalid.

Step 7. Stay on Normal Eco for at least one second. The control will enter Factory Test Mode.

You can test the mixing valve solenoids using an Ohm meter. Resistance readings slightly out of these ranges may be due to meter conditions and do not necessarily indicate a mixing valve failure.

The resistance values are as follows:

120 Volt valves: 900 to 1100 Ohms

240 Volt valves: 3200 to 4000 Ohms

An audio signal sounds for three seconds at the end of each cycle. To turn it off, hold the Extra Rinse button for three seconds. Hold it again for three seconds to turn the signal back on. A one second tone sounds to confirm the change.

Audio signals also sound when a knob selection is changed and when the Start/Pause or Extra Rinse buttons are pressed. To turn these signals off, hold the Extra Rinse button for 10 seconds. Hold it again for 10 seconds to turn the signals back on. A three second tone will sound to confirm the change.

In addition, the Status lights will be lit in an upward pattern when the signal is turned on, and in a downward pattern when the signal is turned off.

When Rapid Advance is enabled, pressing the START/PAUSE button during Run Mode will advance the current cycle step to the next enabled step.

To enter Rapid Advance Mode:

Step 1. Press and hold both the START/PAUSE and EXTRA RINSE buttons for three seconds. The Status lights will be lit in an upward pattern when rapid advance is turned on.

Step 2. Press the START/PAUSE button to advance through the cycle.

Step 3. To exit rapid advance, press and hold both the START/PAUSE and EXTRA RINSE buttons for three seconds. The lights will be lit in a downward pattern when the signal is turned off.

Check the following items to resolve excessive vibration on your ALLIANCE AWN63RSN115TW01:

1. Has the shipping plug been removed from the base? Remove the plug if it is still there.

2. Is there an unbalanced load in the tub? Stop the washer, redistribute the load, and restart the washer.

3. Are any centering springs broken, disconnected, or in the wrong position? Connect or replace the centering springs. Make sure green springs are in the front two positions.

4. Is the washer unleveled? Adjust the leveling legs. Ensure the rear leveling legs are free.

5. Is the washer installed on a weak, spongy, carpeted, or built up floor? Relocate the washer or support the floor to eliminate the weak or spongy condition.

6. Are cabinet screws incorrect or loose? Replace with correct screws or tighten them.

7. Is the base damaged, perhaps because the washer was dropped? Replace the base assembly.

8. Is there lubricant on the pivot dome and/or base friction ring? Remove the lubricant or replace the parts.

9. Is a partial liquid filled balance ring leaking? Replace the balance ring.

10. Is the friction ring broken? Replace the friction ring.

To level the ALLIANCE AWN63RSN115TW01, follow these steps:

1. Place a level on the cabinet top and check if the washer is level from side to side and front to back.

2. If the washer is not level, tilt the washer back to access the front leveling legs. Loosen the locknuts and adjust the legs by screwing them into or out of the washer base.

3. Once adjusted, tilt the washer forward on the front legs and lower it back down into position to set the rear self leveling legs.

4. The washer must not rock. When the washer is level and does not rock, tighten the locknuts securely against the bottom of the washer base. If these locknuts are not tight, the washer will not remain stationary during operation.

When replacing or reinstalling the drive bell on the ALLIANCE AWN63RSN115TW01, torque the bolts to these specifications:

Drive Bell to Washtub and Hub: Minimum 100 inch-pounds [11.3 Nm], Maximum 140 inch-pounds [15.8 Nm].

Drive Bell to Top of Drive Shaft: Minimum 60 inch-pounds [6.78 Nm], Maximum 100 inch-pounds [11.3 Nm].

If the WASH and RINSE status lights on your ALLIANCE AWN63RSN115TW01 flash 1 or 2 times, check the following:

1. Is the water supply faucet closed? Open the faucet.

2. Is the water supply cold? If yes, check if the hoses are reversed. Connect to the proper faucets. If they are not reversed, check the water heater.

3. Is the hot water fill hose kinked? Straighten or replace the hose.

4. Is the mixing valve screen or the screen in the outer end of the fill hose nearest the water supply faucet clogged? Disconnect the hot fill hose and clean or replace the screen.

5. Is there proper voltage output from the output board to the mixing valve hot solenoid? If no, replace the output board.

6. Is the hot solenoid inoperative? If yes, replace the valve.

7. Is the pressure hose clogged or damaged? If yes, remove and clean or replace the hose.

8. Is the temperature selector switch operating properly? If no, ohm out the selector switch using the wiring diagram.

If the WASH and RINSE status lights on your ALLIANCE AWN63RSN115TW01 flash 1 or 2 times, check the following:

1. Is the water supply faucet closed? Open the faucet.

2. Is the cold water fill hose kinked? Straighten or replace the hose.

3. Is the mixing valve screen or the screen in the outer end of the fill hose nearest the water supply faucet clogged? Disconnect the cold fill hose and clean or replace the screen.

4. Is there proper voltage output from the output board to the mixing valve cold solenoid? If no, replace the output board.

5. Is the cold solenoid inoperative? If yes, replace the valve.

6. Is the pressure hose clogged or damaged? If yes, remove and clean or replace the hose.

7. Is the temperature selector switch operating properly? If no, ohm out the selector switch using the wiring diagram.