ALLIANCE ZWN63RSN115CW01 (01) PDF Document

To enter the Factory Test Procedure on the ALLIANCE ZWN63RSN115CW01, follow these steps:

1. Disconnect electrical power from the unit.

2. Reconnect electrical power to the unit.

3. Wait about 10 seconds.

4. Turn the Cycle Selection knob to the opposite of Normal Eco and stay on that selection for at least one second.

5. Press and hold the Start/Pause button.

6. Change the Cycle Selection knob to Normal Eco within 5 seconds.

7. Stay on Normal Eco for at least one second. The control will enter Factory Test Mode.

The Factory Test Procedure for the ALLIANCE ZWN63RSN115CW01 consists of several steps. You can advance through these steps by pressing the Start/Pause button.

The following table outlines the test steps:

You can test the mixing valve solenoids using an Ohm meter. Please note that resistance readings slightly out of these ranges may be due to meter conditions and do not necessarily indicate mixing valve failure.

Resistance values for the ALLIANCE ZWN63RSN115CW01 are as follows:

If the ALLIANCE ZWN63RSN115CW01 displays an error (WASH and RINSE LEDs flash once) during the first fill after installing a new control, it could indicate that the pressure sensor harness has been installed incorrectly. Follow these steps to correct the error:

1. Disconnect electrical power from the unit.

2. Remove the screws holding the hood assembly to the rear hood panel.

3. Tip the control panel down to locate the H7 connection block (a 4-pin block with three wires: white, red, and gray).

4. Press the connection block release arm and remove the block.

5. Relocate the connection block so the release arm is at the three o’clock position and matches the lock tab of the block on the control.

6. Re-install the control hood.

7. Reconnect electrical power to the unit.

8. Run the washer through a cycle to verify proper operation.

The ALLIANCE ZWN63RSN115CW01 uses flash patterns of status lights to indicate errors. Common errors include:

If your ALLIANCE ZWN63RSN115CW01 is experiencing no hot water, follow this troubleshooting sequence:

1. Ensure the water supply faucet is open.

2. Verify if the water supply is actually cold. If so, check if the hoses are reversed or check the water heater.

3. Check if the hot water fill hose is kinked; straighten or replace the hose if necessary.

4. Check if the mixing valve screen or the screen in the outer end of the fill hose nearest the water supply faucet is clogged. Disconnect the hot fill hose and clean or replace the screen.

5. Test if there is proper voltage output from the output board to the mixing valve hot solenoid. If there is no voltage, replace the output board.

6. If voltage is present, check if the hot solenoid is inoperative. If inoperative, replace the valve.

7. Check if the pressure hose is clogged or damaged; remove and clean or replace the hose.

8. If the issue persists, check if the temperature selector switch is operating properly by using an Ohm meter and the wiring diagram.

If the water fill does not stop at the proper level on your ALLIANCE ZWN63RSN115CW01, consider the following possibilities:

1. If there is a Pressure Sensor error, check for a restricted or clogged pressure bulb or hose. If clear, replace the sensor.

2. If there is an overflow error, check for a leak in the mixing valve.

3. If there is an air leak in the pressure hose, replace the hose or the pressure bulb.

4. If the mixing valve is inoperative, test the valve and replace if necessary.

5. If siphoning is occurring, ensure the end of the drain hose is not lower than the cabinet top of the washer. The installation of a Siphon Break Kit may be required.

6. Ensure the drain hose fits correctly in the standpipe or drain to provide an air gap around the hose and drain receptacle.

7. Check for water in the pressure hose; blow air through the hose to remove water or replace the hose.

8. Inspect for broken, loose, shorted, or incorrect wiring and refer to the wiring diagram.

When the ALLIANCE ZWN63RSN115CW01 is experiencing slow spin or no spin, follow these troubleshooting steps:

1. Check if the cycle has been paused; press Start/Pause to resume.

2. Determine if the lid is open or if the lid switch is inoperative; close the lid or test/replace the switch.

3. Verify if the lid is locking. If it is not locking, check the wiring to the lid lock and the catch on the lid. If these are okay and the proper voltage is present, replace the lock.

4. Check if the drive belt is broken or loose; replace the belt if necessary.

5. If the motor will not run, check the wiring from the drive board to the motor and review the error codes.

6. Inspect for broken, loose, or incorrect wiring and refer to the appropriate wiring diagram.

If the ALLIANCE ZWN63RSN115CW01 is experiencing excessive vibration, check the following:

1. Has the shipping plug been removed from the base? If not, remove it.

2. Is there an unbalanced load in the tub? Stop the washer, redistribute the load, and restart.

3. Are any centering springs broken, disconnected, or in the wrong position? Connect or replace them, ensuring green springs are in the front two positions.

4. Is the washer unleveled? Adjust the leveling legs and make sure the rear leveling legs are free.

5. Is the washer installed on a weak, spongy, carpeted, or built-up floor? Relocate the washer or support the floor.

6. Are cabinet screws incorrect or loose? Replace with the correct screws or tighten them.

7. Is the base damaged, such as from being dropped? Replace the base assembly.

8. Is there lubricant on the pivot dome or base friction ring? Remove the lubricant or replace parts.

9. Is the partial liquid-filled balance ring leaking? Replace the balance ring.

10. Is the friction ring broken? Replace the friction ring.

To ensure the ALLIANCE ZWN63RSN115CW01 is level, follow these instructions:

1. Place a level on the cabinet top and check if the washer is level from side to side and front to back.

2. If the washer is not level, tilt the washer back to access the front leveling legs. Loosen the locknuts and adjust the legs by screwing them into or out of the washer base.

3. Once adjusted, tilt the washer forward on the front legs and lower it back down into position to set the rear self-leveling legs.

4. The washer must not rock. When the washer is level and does not rock, tighten the locknuts securely against the bottom of the washer base. If these locknuts are not tight, the washer will not remain stationary during operation.

When replacing or reinstalling the drive bell on the ALLIANCE ZWN63RSN115CW01, torque the bolts to these specifications: