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What are the specifications for the VOLLRATH FTT2036 and other models in the Heavy Duty Cayenne® Gas Thermostatic Flat Top Griddle series?

Item Model Description BTU/hr Gas Type
924GGT FTT2024 Gas Flat Top Griddle (Thermostat) 24″ 60,000 Natural Gas or Propane*
936GGT FTT2036 Gas Flat Top Griddle (Thermostat) 36” 90,000 Natural Gas or Propane*
948GGT FTT2048 Gas Flat Top Griddle (Thermostat) 48” 120,000 Natural Gas or Propane*
960GGT FTT2060 Gas Flat Top Griddle (Thermostat) 60” 150,000 Natural Gas or Propane*
972GGT FTT2072 Gas Flat Top Griddle (Thermostat) 72” 180,000 Natural Gas or Propane*

*Shipped setup for Natural Gas and includes a kit for conversion to Propane Gas.


What is the intended purpose of the VOLLRATH FTT2036?

This equipment is intended to be used for grilling foods in commercial foodservice operations only. It is not intended for household, industrial or laboratory use.


How should I unpack the VOLLRATH FTT2036?

When no longer needed, dispose of all packaging and materials in an environmentally responsible manner.

1. Remove all packing material and tape, as well as any protective plastic from the equipment.

2. Use caution and assistance from others in lifting and moving this equipment.

3. Clean any glue residue left over from the plastic or tape.

4. Place the equipment in the desired position and height.

5. Install the four (4) legs (A) and feet (B) onto the equipment.

6. To adjust the leveling feet hold the leg (A) and rotate the adjustable feet (B) so the equipment is level.

7. Before using this equipment it must be cleaned and dried thoroughly.


What is the initial setup requirement for the VOLLRATH FTT2036 regarding gas safety?

It is vital that the purchaser of this equipment post in a prominent location instructions to be followed in the event that the user smells gas. This information shall be obtained by consulting the local gas supplier. The purchaser of this equipment must post in a prominent location.


What are the general safety precautions for operating the VOLLRATH FTT2036?

To reduce risk of injury or death:

• Keep the appliance area free and clear from combustibles

• Do not obstruct the flow of combustion and ventilation air

• Do not spray controls or the outside of the appliance with liquids or cleaning agents

• Let hot appliance cool before cleaning or moving

• The appliance should only be used in a flat, level position

• Do not operate unattended


What are the key fire, injury, or death hazard warnings for the VOLLRATH FTT2036?

• Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

• Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.

• Have this equipment installed by a qualified installer in accordance with all federal, state and local codes. Failure to install this equipment properly can result in injury or death.

• This appliance must be installed and adjusted by a qualified technician in accordance with all federal, state and local codes. Failure to install, adjust or maintain this equipment properly can result in property damage, injury or death.

• Do not install or use without 4” legs. Use of this equipment without legs can cause the appliance to overheat and cause a fire.

• This appliance is for use in non-combustible locations only.


What are the installation clearance and positioning requirements for the VOLLRATH FTT2036?

This appliance must be installed adjacent to non-combustible surfaces only with a minimum spacing of 6″ from all sides. This appliance must be a minimum distance of 6″ from another appliance. The appliance must have the supplied 4” legs installed and be placed on a non-combustible surface.


What are the requirements for air supply and ventilation for the VOLLRATH FTT2036?

The area in front and around the appliances must be kept clear to avoid any obstruction of the flow of combustion and ventilation air. Adequate clearance must be maintained at all times in front of and at the sides of the appliance for servicing and proper ventilation.

Cooking appliances inherently create a good deal of heat and smoke and should be installed under an efficient exhaust hood with flame proof filters. A vertical distance of not less than 4 ft. (1.2m) shall be provided between the top of the appliance and filters or any other combustible material.


How do I light the pilot on the VOLLRATH FTT2036?

The manifold units are equipped with standing pilots, and each should be lit immediately after the gas is supplied to the appliance.

1. Before attempting to light pilots, turn off the main gas valve to the appliance and wait 5 minutes to clear the gas.

2. Turn off all gas control knobs (E).

3. There is one pilot burner and one safety cutoff valve for every two main burners, apart from models FTT2036 and FTT2060, which have an odd number of burners. Therefore, one of the sets of pilots and safety valves will control only one main burner.

4. Turn on the main control valve. Each pilot burner must be lit at the end of the tube. Press the red button (G) for at least 30 seconds on each safety cutoff valve. Light the relevant pilot burner through the pilot holes (D) using a suitable ignition source. When the flame is established, remove the ignition source.

5. The pilots are monitored by thermocouplers connected to each safety control valve. Should the pilot light be extinguished the safety valve will automatically shut off the gas supply to the pilot and relevant main burners.

6. To shut down the appliance turn off the main gas valve to the appliance.

NOTE: Smoke appearing on initial use of the appliance is normal. This is as a result of the rust preventative coating burning off. Allow the appliance to ‘burn in’ for at least 15 minutes before the first use.


How do I adjust the pilot flame on the VOLLRATH FTT2036?

The pilot flame on the appliance has been factory adjusted. When adjustment is necessary, adjust the pilot flames as small as possible, but high enough to light the burner immediately when burner valve is turned to the ‘High’ setting. Access to the pilot flame adjustment screw is obtained by removing the front panel.


How do I adjust the main burner on the VOLLRATH FTT2036?

Remove the front panel to gain access. Turn burner valve knob to ‘High’ position. Slowly decrease mixing ring aperture to give a soft blue flame having luminous tips, then slowly increase opening to a point where the yellow tips disappear and a stable blue flame is obtained.


What are the functions of the features and controls on the VOLLRATH FTT2036?

Ⓐ LEG. Supports the equipment.

Ⓑ ADJUSTABLE FEET. Used to adjust the level of the equipment.

Ⓒ DRIP TRAY. A tray that collects grease and oil. This tray can be removed for cleaning.

Ⓓ PILOT LIGHT ACCESS HOLE. Allows access to the pilot light.

Ⓔ GAS CONTROL KNOB. Used to set or adjust the temperature of the grilling surface.

Ⓕ GRIDDLE PLATE. Cooking surface.

Ⓖ FLAME FAILURE BUTTON. Used when igniting the pilot light. Allows gas supply to the pilot lights when the thermocouple is cold.

Ⓗ KNOB GUARD. Helps protect the control knob from damage.


How do I operate the VOLLRATH FTT2036 for cooking?

Each 12″ section of the griddle surface is controlled by a snap-action thermostat. The thermostats operate between a range of 200°F – 550°F (93°C – 288°C).

Before initial use, turn the gas control knob to the maximum setting, and allow equipment to burn-in for 15 minutes. You will notice smoke appearing due to the cooking surface burning-in. This is normal. After the 15 minute burn-in period the equipment is ready for use.

1. Light the pilot light by following the Lighting the Pilot procedures in this manual.

2. Turn the gas control knob (E) to the desired temperature setting.

3. Allow the appliance to pre-heat before attempting to use.

4. Cook food product as directed or desired.

5. Check the drip tray (C) frequently.


How should I clean the VOLLRATH FTT2036?

To maintain the appearance and increase the service life, clean your equipment daily. Do not clean the equipment with steel wool.

1. Allow the equipment to cool completely before cleaning.

2. Using a wire brush, scrape the griddle plate (F) to remove any food residue.

3. Using a damp cloth, sponge dipped in soapy water or metal scraper to clean the equipment; rinse and dry thoroughly.

4. Empty and clean the drip tray (C). Place the drip tray (C) into the equipment.


What should I do if my VOLLRATH FTT2036 needs service or repair?

There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the Griddle yourself. Do not send units directly to the Vollrath Company. Please contact a qualified professional repair service.

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