TP-LINK TAPO TD25 (02) PDF MANUAL

TP-LINK TAPO TD25 (02) PDF SUMMARY:

Q: What is the recommended installation height for the video doorbell camera? A: The recommended installation height is 1.2 m (4 ft) above the ground.

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Q: How do I install the video doorbell using the adhesive option? A: 1. Attach the included adhesive to the back of the bracket or the wedge you have selected. If you use the wedge, affix the bracket and the wedge with screws. 2. Route the wires through the bracket (if there are existing wires). 3. Wipe off the dust from the surface.

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Q: What is included for the adhesive mounting option? A: The adhesive mounting option includes:

• Mounting Bracket
• 3M Adhesive

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Q: What is included for the mounting wedge option? A: The mounting wedge option includes:

• Mounting Bracket
• 3M Adhesive
• Horizontal or Vertical Mounting Wedge
• Mounting Wedge Screws ×4

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Q: What should I be aware of when using the adhesive? A: The adhesive is for one-time use. Avoid re-using the adhesive to ensure its adhesion.

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Q: How do I turn on the doorbell? A: Press and hold the ON/OFF button on the back of the doorbell for 3 seconds to turn it on.

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Q: How do I charge the doorbell? A: Plug in the USB cable to charge your doorbell. When you plug in the charger, the LED should blink amber quickly for 3 seconds.

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Q: How do I set up the doorbell using the app? A: 1. Download the Tapo app from the App Store or Google Play. 2. Tap the button in the app and select your model. 3. Follow the app instructions to set up your doorbell and pair with the chime.

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Q: What should I do if I didn’t pair the chime during the setup? A: If you didn’t pair the chime during the setup, refer to https://www.tp-link.com/support/faq/3818/.

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Q: What are the first steps for preparing to install the doorbell? A: 1. Turn off the circuit breaker. Make sure the power is off by ringing your doorbell a few times. 2. Remove the chime cover and take a photo of the wiring in case you want to reconnect it.

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Q: How do I install the jumper wire for an existing chime? A: 1. Slightly loosen the screws for the Front and Trans of your front doorbell or the Rear and Trans of your rear doorbell. 2. Insert the included jumper wire. 3. Tighten the screws and replace the chime cover.

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Q: How do I disable Always-On Mode? A: Remove the jumper wire.

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Q: What should I do if my doorbell chime has different markings? A: Consult a licensed electrician.

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Q: How do I prepare the doorbell for mounting? A: 1. Remove your existing doorbell on the door. Then disconnect the wires. 2. (Optional) Select the mounting wedge to adjust the viewing angle of the doorbell.

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Q: What are the different mounting wedge options? A: There are two mounting wedge options:

• Vertical Mounting Wedge (15°)
• Horizontal Mounting Wedge (5°)

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Q: What are some important things to note before using the doorbell? A: 1. Charge the doorbell before use. This will take about 6 hours. 2. The USB charger is not provided. 3. Peel off film from the doorbell before use. 4. Warning: Do not tear off the silicone part by force as it may affect the waterproof performance. 5. Keep the ports firmly covered when not in use to ensure waterproof performance.

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Q: What are the power options for the doorbell? A: There are two power options:

• Battery Powered: If you don’t have existing doorbell wiring at the door, use the built-in battery. When the doorbell battery level is low, you need to detach and charge it.
• Hardwire Powered: Hardwiring provides a constant power source.

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Q: How do I install the doorbell if I choose the battery power option? A: Skip the “Install Jumper Wire for Your Existing Chime” step and choose either installation option to install your doorbell without existing wires.

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Q: What does enabling Always-On Mode do? A: Enabling Always-On Mode supports 24/7 recording and requires bypassing your existing chime.

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Q: What should I do to install the doorbell with Always-On Mode enabled? A: Follow the instructions in the Mount Your Doorbell section to bypass your existing chime and install your doorbell.

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Q: What is required for hardwiring the doorbell with Always-On Mode enabled? A: Bypassing your existing chime.

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Q: What is the power requirement for the existing doorbell if you want to use the hardwire option? A: Your existing doorbell must be wired (not battery powered) and supplied by an 8-24V AC, 10VA minimum transformer.

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Q: What should I do before installing the doorbell when using existing doorbell wiring? A: 1. Ensure that your existing doorbell works by ringing the doorbell. 2. Locate your existing doorbell chime. 3. Disconnect power at the fuse or circuit breaker before installing.

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Q: What do I need to do to install the doorbell using the hardwire option without Always-On Mode? A: Skip the “Install Jumper Wire for Your Existing Chime” step and then install your doorbell.

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Q: How do I mount the doorbell if I choose the battery powered option? A: Mount the doorbell to the bracket.

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Q: What should I do if the wires are too short when hardwiring? A: Use the included extension wires and wire nuts to make them longer.

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Q: What is included for the battery powered mounting option? A: Video Doorbell Camera.

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Q: What is included for the hardwire powered mounting option if the wires are too short? A: * Video Doorbell Camera

• (Optional) Extension Wires ×2, Wire Nuts ×2

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Q: How do I mount the doorbell using the hardwire option? A: 1. Connect the wires to the doorbell and tighten the screws. 2. Mount the doorbell to the bracket and turn on the circuit breaker.

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Q: Where can I find setup videos for the doorbell? A: Scan the QR code or visit https://www.tp-link.com/support/setup-video/#cloud-cameras.

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Q: What should I do when mounting to uneven walls? A: Stick the foam pad on the back of the bracket or wedge.

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Q: How do I mount the bracket with screws? A: 1. Route the wires (if there are existing wires) through the bracket. 2. Insert two anchors into the holes and use the screws to affix the bracket over the anchors.

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Q: What is included in the mounting bracket kit? A: * Mounting Template

• Mounting Anchors ×2
• (Optional) Foam Pad
• (Optional) Horizontal or Vertical Mounting Wedge
• Mounting Bracket
• Mounting Screws ×2

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Q: What is the diameter of the mounting holes? A: The diameter is 6 mm (15/64 in.).

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Q: How do I reset the Wi-Fi settings? A: Use a pin to press and hold the reset button for 5 seconds.

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Q: How do I reset to factory settings? A: Use a pin to press and hold the reset button for 10 seconds.

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Q: How do I use the Music Button? A: Press the Music Button to cycle through different ringtones.

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Q: How do I use the Volume Button? A: Press the Volume Button to adjust the volume of the ring.

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Q: How do I detach the doorbell? A: Use the doorbell detaching pin provided if you wish to detach the doorbell from the mounting bracket.

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Q: How do I insert a microSD card? A: Tear off the silicone cover and insert a microSD card.

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Q: How do I initialize the microSD card? A: Initialize it on the Tapo app before use.

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Q: How do I charge the doorbell? A: Plug in the USB cable to the Type-C port to charge your doorbell.

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Q: How do I turn on/off the doorbell? A: Press and hold the ON/OFF button for 3 seconds to turn on/off the doorbell.

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Q: What are some general safety instructions for using the product? A: * Never touch the product with wet hands.

• Do not disassemble, repair or modify the product.
• Do not use the device where wireless devices are not allowed.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• The product can only be installed, disassembled and maintained by instructed person or skilled person.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product, turn off the circuit breaker and contact an authorized electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequately shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not use this product near water for example near a bath tub.

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Q: What should I avoid when it comes to battery replacement and disposal? A: * Avoid replacement of a battery with an incorrect type that can defeat a safeguard.

• Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
• Do not leave a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
• Do not leave a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

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Q: What do the different doorbell LED indications mean? A: * Blinking red and green: Doorbell updating

• Solid red: Doorbell resetting
• Blinking white quickly: Ready for setup
• Blinking red quickly: Connecting to Wi-Fi
• Blinking red slowly: Connected to the cloud
• Solid white: Connected to Wi-Fi
• Solid amber: Starting up
• Blinking amber quickly for 3 seconds: Charging the doorbell.

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Q: What do the different chime LED indications mean? A: * Blinking red and green: Starting up

• Blinking red slowly: Connected to the cloud
• Solid green: Ready for setup
• Solid red: Connecting to Wi-Fi
• Blinking green quickly: Connected to Wi-Fi
• Solid amber: Chime updating.

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Q: What is the operating frequency and max output power for the EU/UK region? A: 2400MHz~2483.5MHz / 20dBm.

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Q: What are some general guidelines for product usage? A: * This product should not be exposed to direct sunlight.

• Do not place heavy objects on top of the product.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• This equipment can be powered only by equipment that complies with Power Source Class 2 (PS2) or Limited Power Source (LPS) defined in the standard of IEC 62368-1.
• This equipment shall be installed at a height of fewer than 2 meters when sticking to a clean wall.
• Doorbell Operating Temperature: -20 °C ~ 45°C (-4°F ~ 113°F)
• Chime Operating Temperature: 0 °C ~ 40°C (32°F ~ 104°F).

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Q: Where can I find technical support, user guides, FAQs, and warranty information? A: Visit https://www.tapo.com/support/.

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Q: How do I use the Anti-Theft Button? A: * Press and hold for 5 seconds: Pause the alarm (Continues to alarm when released)

• Press and hold the anti-theft button and the SYNC/RESET Button simultaneously for 10 seconds: Disable the anti-theft alarm feature.

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Q: What happens when the Anti-Theft Alarm is enabled on the Tapo app? A: An alarm will trigger once the doorbell is removed.

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Q: What should I do if I have trouble attaching the doorbell to the bracket or it causes false anti-theft alarms? A: Check if you tightened the screws too much that the bracket bent. Adjust the depth of the screw and then reinstall the doorbell.