FREE ENGLISH SPRINT SAMSUNG GALAXY S4 (01) PDF USER GUIDE
FREE ENGLISH SPRINT SAMSUNG GALAXY S4 (01) PDF USER MANUAL
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FREE ENGLISH SPRINT SAMSUNG GALAXY S4 (01) PDF OWNER MANUAL
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FREE ENGLISH SPRINT SAMSUNG GALAXY S4 (01) PDF INSTRUCTION GUIDE
FREE ENGLISH SPRINT SAMSUNG GALAXY S4 (01) PDF REFERENCE MANUAL
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How do I install the battery in my phone?
How do I charge the phone’s battery?
How do I turn the phone on?
How do I activate my phone if I purchased it at a Sprint Store?
How do I activate my phone if I received it in the mail for a new Sprint account or line?
How do I activate a new phone for an existing number on my account (phone swap)?
What should I avoid doing while the phone is being activated?
How do I complete the initial setup after activating my phone?
1. At the Welcome screen, follow the onscreen instructions. Tap Next or the right arrow to move through steps. You can skip topics.
– Language: Choose the default language and tap Next.
– Wi-Fi: Tap a Wi-Fi access point or tap Next to use the network connection.
What are the steps for setting up Date/Time, Samsung account, Google account, and other features during the initial setup?
– Date and time: By default, the phone uses network-provided date and time. Configure options or tap Next.
– Samsung account: Tap Sign in for an existing account or Create new account.
– Got Google?: Sign in to your current Google account (Tap Yes, enter details) or sign up for a new one (Tap No, then Get an account), or skip (Tap Not now).
– Google & location: Select Google location options, tap the right arrow.
– This phone belongs to: Enter your First and Last name, tap the right arrow.
– Dropbox: Tap Create a new Dropbox account, I already have an account, or Next to skip.
– Learn about key features: Tap features to view details, tap the ON/OFF switch to enable/disable.
– Device name: Enter a name for your device if desired.
2. Tap Finish to complete setup. Follow onscreen instructions for basic touch navigation.
How do I set up my Sprint Voicemail?
1. Press Home and tap Phone.
2. If the screen is locked, press the Power/Lock Key and swipe the screen.
How do I dial my voicemail number and follow the setup prompts?
1. Touch and hold 1 (1 key) on the phone keypad to dial your voicemail number.
2. Follow the system prompts to:
– Create your password.
– Record your name announcement.
– Record your greeting.
What passwords do I need for my Sprint account and services?
– Account User Name and Password: Created when signing up on sprint.com. Sub-account passwords can also be set up.
– Voicemail Password: Created during voicemail setup. Sprint strongly recommends creating one.
– Data Services Password: Optional password to control access and authorize Premium Service purchases.
How can I manage my Sprint account?
What can I do when managing my account online at sprint.com?
– Access your account information.
– Check minutes used (depending on plan).
– View and pay your bill.
– Enroll in online billing and automatic payment.
– Purchase accessories.
– Shop for the latest Sprint phones.
– View available service plans and options.
– Learn about data services, games, ring tones, etc.
How can I manage my account or access Sprint services from my Sprint phone?
1. Press Home and tap Phone.
2. Do one of the following:
– Tap # # 3 DEF to make a payment.
– Tap # # 2 ABC to access Sprint Zone and a summary of your service plan or get answers.
– Alternatively, access the Sprint Zone app directly: Press Home and tap Sprint Zone.
What are the Sprint Customer Service numbers?
– Sprint Customer Service: 1-888-211-4727.
– Business Customer Service: 1-888-788-4727.
What is Sprint 411 and how do I use it?
How do I dial Sprint 411?
What are Sprint Operator Services and how do I use them?
How do I dial Sprint Operator Services?
What do the key parts of the phone do?
– LED indicator: Red (charging), Green (charged), Blue (powering up), Orange (notification).
– Light Sensor: Detects ambient light for auto-brightness and Camera.
– Earpiece: Hear callers and prompts.
– Proximity and Gesture Sensors: Detect nearby objects (e.g., ear during calls, air gestures).
– Front Camera: Take pictures/videos of yourself.
What are the functions of the Power/Lock Key, Back Key, Home Key, Menu Key, and Volume Key?
– Power/Lock Key: Turn phone on/off, turn screen on/off, lock screen. Press and hold for Device options menu (Power off, Restart, Airplane mode, Mute/Vibrate/Sound modes).
– Back Key: Return to previous screen, close dialog box/options menu/Notifications panel/onscreen keyboard.
– Home Key: Return to Home screen. Press and hold for recent apps, Task Manager, Google Search.
– Menu Key: Access menu options from most screens.
– Volume Key: Adjust master volume (Home screen), call/playback volume. Mute incoming call ringtone.
What are the functions of the Cover Release, Infrared transmitter, Camera, Flash, Microphones, Headset Jack, Speaker, and USB Port?
– Cover Release: Lift the back cover.
– Infrared transmitter: Control other devices (e.g., TV with WatchON).
– Camera: Take pictures and record videos.
– Flash: Illuminate subjects in low light.
– Microphones: Allow callers to hear you (speakerphone), capture sound during recording.
– 3.5 mm Headset Jack: Connect stereo headset or optional hands-free headset.
– Speaker: Plays ringtones/sounds, caller’s voice in speakerphone mode.
– USB Charger/Accessory Port: Connect charger/USB cable and other accessories.
How do I turn my phone On or Off?
How do I turn the screen off when not in use?
How do I turn the screen on and unlock it?
1. Press the Power/Lock Key.
2. Unlock the screen:
– If using the default lock, swipe the screen in any direction.
– If using a screen lock, use your configured lock method (see Screen lock).
What are Air Gestures and what can they do?
– Quick glance: Reach toward the device with the screen off to see important information.
– Air jump: Scroll web pages in screen-sized jumps.
What are the Air browse, Air move, and Air call-accept gestures?
– Air browse: Move between pictures, pages, or music tracks.
– Air move: Move app shortcuts or Calendar events.
– Air call-accept: Wave your hand over the screen to answer incoming calls.
How do I enable Air gestures?
What are Motion controls and what can they do?
– Direct call: Lift the device to your ear while viewing a contact to call them.
– Smart alert: Lift the phone to receive notifications of missed calls/messages that occurred while stationary.
– Zoom: Tilt the phone to zoom in/out when viewing pictures in Gallery.
– Browse an image: Move the phone side-to-side to pan while viewing an image.
– Mute/pause: Turn the phone screen-side down to mute calls or pause playback.
– Palm motion: Control the device by touching the screen with the palm.
What are the Palm motion actions (Capture screen, Mute/pause)?
– Capture screen: Swipe the side of your hand across the screen to save a screenshot.
– Mute/pause: Cover the screen with your hand to mute calls or pause playback.
How do I enable Motion gestures?
What are Smart screen features?
– Smart stay: Keeps the screen on as long as you are looking at it.
– Smart rotation: Updates screen orientation to match the angle you are viewing it.
– Smart pause: Pauses video playback when you look away.
– Smart scroll: Scrolls the screen based on the tilt of the phone and your face.
What factors might affect Smart screen’s face detection?
– Phone not held upright (e.g., on a table).
– Front camera cannot detect face and eyes.
– Front camera is in use by another app.
– Light source is behind you or using the phone in the dark.
How do I configure Smart Screen features?
What is Air View?
What can Air View previews show?
– Information preview: Display information previews, extended text, or enlarged images.
– Progress preview: Hover over a progress bar (like video) to see a scene preview or elapsed time.
– Speed dial preview: Hover over a speed dial to see the contact’s name.
– Webpage magnifier: Hover over a webpage to magnify content under your finger.
How do I configure Air View features?
What can I control using Voice Control?
– Incoming calls: Answer (“Answer”) or reject (“Reject”) calls. Answering via voice turns on the speakerphone.
– Alarm: Stop (“Stop”) or snooze (“Snooze”) alarms.
– Camera: Take pictures (“Smile”, “Cheese”, “Capture”, “Shoot”).
– Music: Control the music player (“Next”, “Previous”, “Pause”, “Play”, “Volume Up”, “Volume Down”).
How do I configure Voice Control features?
What is Multi Window?
How do I enable or disable Multi Window?
1. Press Menu, tap Settings > My device > Display.
2. Tap the check box next to Multi window.
How do I display or hide the Multi Window tab?
How do I launch multiple apps using Multi Window?
How do I adjust the size of apps in Multi Window?
How do I switch the positions of the apps in Multi Window?
How do I make one Multi Window app go full screen?
What is Tap?
What is Touch and Hold?
What is Swipe or Slide?
What is Drag?
What is Flick?
How does screen rotation work?
How can I control screen rotation?
What is Pinch and Spread?
What happens if I pinch a Home screen?
What is the Home screen?
How do I navigate between extended Home screens?
How do I return to the main Home screen from any other screen?
How do I add an application shortcut to the Home screen from the Applications Menu?
1. Press Home to go to the main Home screen, then navigate to the desired screen.
2. Tap Apps to display applications.
3. Scroll to find the desired application.
4. Touch and hold the application icon, then drag it to a position on the home screen.
5. Release the shortcut to place it.
How do I add an application shortcut from the Home screen itself?
1. Press Home to go to the main Home screen, then navigate to the desired screen.
2. Touch and hold an empty area of the Home screen, then tap Apps and widgets.
3. Touch and hold the application icon, then drag it to a position on the home screen.
4. Release the shortcut to place it.
How do I remove a shortcut from the Home screen?
1. Press Home.
2. Touch and hold the shortcut you want to remove.
3. Drag the icon to the Remove icon (Trash can) at the top of the screen and release it. The icon and trash turn red.
Note: This only removes the shortcut, not the application itself.
What are primary shortcuts?
Can I change the primary shortcuts?
How do I change a primary shortcut?
1. First, add the replacement shortcut to a regular spot on the Home Screen (see Create Shortcuts).
2. Press Home.
3. Touch and hold the primary shortcut you want to replace and drag it to an empty space on any Home screen.
4. Scroll the Home screen to find the shortcut you want to add as the new primary shortcut.
5. Touch and hold the new shortcut and drag it into the empty space in the primary shortcut row.
What are widgets?
How do I add a widget to the Home screen?
1. Press Home, navigate to the desired screen.
2. Touch and hold an empty area of the Home screen, then tap Apps and widgets > Widgets.
3. Touch and hold a widget, then drag it to a position on the home screen.
4. Release the widget to place it.
How do I remove a widget from the Home screen?
1. Press Home.
2. Touch and hold the widget.
3. Drag the widget to the Remove icon (Trash can) and release it. The widget and trash turn red.
Note: This removes the widget instance, not the underlying app.
How many Home screens are there and how do I move items between them?
How do I see and open recently used applications?
1. Press and hold the Home Key from any screen.
2. Tap an application in the list to open it.
What is the Status Bar?
How do I view notification alerts?
What do the common status icons mean?
| Icon Description (Visual) | Meaning |
|---|---|
| Bluetooth Symbol | Bluetooth® is On |
| Bluetooth Paired Symbol | Bluetooth® paired |
| Wi-Fi Symbol | Wi-Fi® active |
| Eye Symbol | Smart screen enabled |
| Hand Wave Symbol | Air gesture enabled |
| Vibrate Symbol | Vibrate |
| Mute Symbol | Mute |
| Speakerphone Symbol | Speakerphone Active |
| Signal Bars | Network (full signal) |
| Roaming Symbol (‘R’ near signal) | Network (roaming) |
| 3G | 3G (data service) |
| 4G | 4G (data service) |
| Airplane Symbol | Airplane Mode |
| Battery Charging Symbol | Battery (charging) |
| Battery Full Symbol | Battery (full charge) |
What do common notification icons mean?
| Icon Description (Visual) | Meaning |
|---|---|
| Missed Call Symbol (Phone receiver with arrow bouncing off) | Missed call |
| New Email Symbol (Envelope) | New email |
| New Gmail Symbol (Gmail ‘M’ envelope) | New Gmail |
| New Message Symbol (Speech bubble) | New message |
| New Voicemail Symbol (Cassette tape) | New voicemail |
| Calendar Event Symbol (Calendar page with ‘1’) | Event |
| USB Symbol (USB trident) | USB connection |
| Update Available Symbol (Downward arrow in box) | Updates available |
| Download Symbol (Downward arrow) | Downloading |
| Kies Air Symbol (‘K!’) | Connected to a PC using Kies air. |
| Keyboard Symbol | Keyboard active |
How can I enter text on my phone?
What text input methods are available?
– Google voice typing: Speak your entries.
– Samsung keyboard: Enter text by tapping keys on a virtual QWERTY keyboard. Includes optional predictive text.
– Swype: Enter words by swiping your finger across the virtual QWERTY keyboard, tracing over the letters of a word. You can also tap letters.
How do I select a default text input method?
How do I change the text input method while typing?
1. From a screen where you can enter text, drag down the Notification panel from the top.
2. Tap Select input method, and choose a method.
How do I use Google Voice Typing to enter text?
1. From a text entry screen, ensure Google voice typing is selected or tap the microphone icon on the keyboard.
2. Speak into the microphone; your text appears onscreen.
3. If text is incorrect, tap DELETE.
4. When finished, tap Done or stop speaking. The keyboard reappears if applicable.
How can I change the language for Google Voice Typing?
How do I configure Google Voice Typing settings?
How do I use the Samsung Keyboard to enter text?
1. When in a text field, ensure the Samsung keyboard is active.
2. Tap keys to enter text. Use these options:
– Tap Backspace key to delete characters. Touch and hold to delete a word/field.
– Tap Shift key (↑) to change case. Tap twice for all caps.
– Tap Sym key to switch to the symbols keyboard (two pages available).
– Tap Microphone key to switch to Google Voice typing.
How do I configure Samsung Keyboard settings?
How do I use Swype to enter text?
1. When in a text field, ensure Swype is the active keyboard.
2. Swipe your finger continuously over the letters of a word. Matching words appear above the keyboard. Lift your finger or tap a suggested word to enter it.
What are the options while using the Swype keyboard?
– Tap Backspace key to delete a single character. Touch and hold to delete an entire word/field.
– Swype usually starts with a capital. Tap Shift key (↑) to start with a capital, tap twice for all caps.
– Tap ‘?123’ key to switch to the symbols keyboard.
How do I configure Swype settings?
How do I cut, copy, and paste text?
1. In a text entry field, double-tap the text.
2. Touch and drag the sliders to highlight the desired text.
3. Tap an option from the Edit text menu bar (drag the bar to see all options):
– Select all: Highlights all text in the field.
– Cut: Removes selected text and saves it to the clipboard.
– Copy: Copies selected text to the clipboard.
– Translate: Launches S Translator for the selected text.
– Paste: Inserts the last cut or copied text into the current field.
What does the Clipboard option do in the Edit text menu?
How do I make a call using the keypad?
1. Press Home and tap Phone.
2. Tap number keys to enter the phone number. Smart Dial may suggest contacts; tap a suggestion to call immediately.
3. Tap the Call button.
4. To end the call, tap End Call.
How do I make a call from the call logs?
1. Press Home and tap Phone.
2. Tap the Logs tab.
3. Tap the phone icon next to a number/contact to call. Or, tap the name/number for more options.
Tip: You can also swipe an entry left-to-right to call, or right-to-left to message.
How do I make a call from Contacts?
1. Access Contacts via the Phone app (Contacts tab) or the dedicated Contacts app (Press Home, tap Contacts).
2. Once in the list, do one of the following:
– Tap a contact and then tap the Call button.
– Touch and hold the contact’s picture icon, then tap the Call button.
– Swipe your finger across the contact entry from left to right.
How do I call a phone number found within a text message?
1. Press Home and tap Messaging.
2. Open the message containing the phone number.
3. Tap the phone number.
4. Tap Call.
How do I call a phone number found within an email message?
1. Press Home and tap Email.
2. Open the email containing the phone number.
3. Tap the phone number.
4. The Phone screen opens with the number entered. Tap the Call button.
How do I call 911?
1. Press Home and tap Phone.
2. Tap 9 WXYZ 1 1 .
3. Tap the Call button.
Alternatively, if the screen is locked: Press the Power/Lock Key, touch Emergency call at the bottom, then dial 911.What is Enhanced 911 (E911)?
How do I answer an incoming call?
How can I mute the ringtone of an incoming call without rejecting it?
– Press the Volume Key down.
– OR – Place the phone face down on a level surface (if the Mute/pause Motion is enabled).
How do I reject an incoming call?
How do I reject an incoming call and send a text message to the caller?
1. Touch and drag the “Reject call with message” bar toward the top of the screen.
2. Select a pre-written message and tap Send, OR tap Create new message to compose a custom text.
What options are available while entering a number on the keypad before dialing?
– Send message: Send a text message to the number entered.
– Add to Contacts: Save the number to a new or existing contact.
– Speed dial setting: View speed dials.
– Add 2-sec pause: Insert a comma (,) representing a 2-second pause.
– Add wait: Insert a semicolon (;) representing a pause that waits for your input.
– Call settings: Configure call settings.
How can I block my Caller ID for a single outgoing call?
1. Press Home and tap Phone.
2. Tap * 6 7 before dialing the phone number.
How can I permanently block my Caller ID?
How does Call Waiting work?
How do I answer a waiting call?
How do I switch between calls when using Call Waiting?
How do I make a 3-way (conference) call?
1. Press Home and tap Phone.
2. Dial the first number and tap Call.
3. Once connected, tap Add call.
4. Dial the second number. (The first call is put on hold).
5. Once connected to the second party, tap Merge.
To end the call, tap End Call. If one party hangs up, you stay connected to the other. If you initiated the call and hang up first, all are disconnected.
How do I activate Call Forwarding?
1. Press Home and tap Phone.
2. Tap * 7 2 .
3. Enter the area code and phone number you want to forward calls to.
4. Tap the Call button. You will hear a tone confirming activation.
How do I deactivate Call Forwarding?
1. Press Home and tap Phone.
2. Tap * 7 2 0 + .
3. Tap the Call button. You will hear a message and tone confirming deactivation.
What options are available on the screen during an active call?
– Add call: Displays keypad to dial another call (for 3-way calling).
– Keypad: Displays keypad to enter DTMF tones.
– End call: Terminates the call.
– Speaker: Switches audio between earpiece and speakerphone. Tap Speaker to activate (green line appears), tap again for earpiece. Warning: Do not place phone near ear during speakerphone use.
– Mute: Turns microphone on/off. Tap Mute to activate (green line appears), tap again to unmute.
– Headset: Connects/disconnects audio to a Bluetooth headset. Tap Headset to activate (green line appears), tap again to deactivate.
Tap the Menu key for more options: Contacts, Memo, Message.
How do I assign a speed dial number to a contact?
1. Press Home and tap Phone.
2. Tap Menu > Speed dial setting.
3. Tap an unused number/space.
4. Select a contact to assign to that speed dial number.
How do I remove speed dial assignments?
1. Press Home and tap Phone.
2. Tap Menu > Speed dial setting.
3. Tap Menu > Remove.
4. Tap the X next to the speed dials you want to remove.
How do I change the order or number of a speed dial assignment?
1. Press Home and tap Phone.
2. Tap Menu > Speed dial setting.
3. Tap Menu > Change order.
4. Tap the entry you want to move (it highlights).
5. Tap an unassigned space (e.g., tap space 8) to move the selected entry (e.g., from space 12) to that new space.
How do I make a call using an assigned speed dial number?
1. Press Home and tap Phone.
2. On the keypad, touch the speed dial digit(s). For single-digit speed dials (2-9), touch and hold the digit. For multi-digit speed dials, touch the digits and hold the last digit until it dials.
How do I set up standard Sprint Voicemail?
1. Press Home and tap Phone.
2. Press and hold 1 (1 key) on the keypad.
3. Follow the system prompts to:
– Create your password (strongly recommended).
– Record your name announcement.
– Record your greeting.
How do I retrieve standard Sprint Voicemail messages?
1. Press Home and tap Phone.
2. Press and hold 1 (1 key) on the keypad.
3. Follow the system prompts to enter your voicemail password and manage messages.
Can I access Visual Voicemail from the Phone keypad?
How does the phone notify me of a new voicemail message?
– By sounding the notification ringtone.
– By displaying the new voicemail icon in the Status bar’s Notification area.
– By displaying the count of new messages on the Voicemail app icon.
How do I check voicemail when outside the Sprint network (roaming)?
What is Visual Voicemail?
How do I access and set up Visual Voicemail?
1. Press Home and tap the Voicemail app icon.
2. Follow the prompts to set up an account and learn how to use it.
Note: You can also access Visual Voicemail from the Phone keypad by tapping its icon.
How do I view the call logs (history)?
1. Press Home and tap Phone > Logs tab.
2. To filter the list, tap Menu > View by, then choose All calls, Missed calls, Dialed calls, Received calls, or Rejected calls.
What options are available for an entry in the call log?
– Copy to dialing screen
– Send number
– Add to Contacts/View contact
– Add to reject list
– Delete
How do I clear entries from the call log?
1. Press Home and tap Phone > Logs tab.
2. Tap Menu > Delete.
3. Tap Select all or tap individual entries to select them.
4. Tap Delete, then tap Delete again to confirm.
What types of contacts can I store?
– Google contacts: Synchronized with your Google account.
– Microsoft Exchange ActiveSync contacts: Synchronized with an Exchange Server or Outlook account.
– Phone contacts: Stored locally on the phone (Note: these can be lost if the phone is reset to factory defaults).
How do I access my contacts list?
– Press Home and tap Contacts app icon.
– OR – Press Home, tap Phone app icon, then tap the Contacts tab.
How can I quickly navigate the contacts list?
What options are available from the main Contacts list screen menu?
– Delete: Allows you to select multiple contacts to delete.
– Import/Export: Import or export contacts from/to specific locations (SIM, SD card, internal storage).
– Merge accounts: Combine phone contacts with a Google or Samsung account.
– Accounts: View and manage accounts set up on your phone.
– Speed dial setting: Assign speed dial numbers to contacts.
– Send message/email: Create a new text message or email to selected contacts.
– Contacts to display: Choose which accounts’ contacts are shown in the list.
– Settings: Options for viewing contacts (e.g., show only contacts with numbers, sort/display by first/last name), specify how contacts are transferred.
– Help: Information on using Contacts.
How do I add a new contact?
1. Press Home and tap Contacts.
2. Tap the Add Contact icon (plus sign) at the top.
3. If prompted, choose a storage location (Google, Phone, etc.).
4. Touch contact fields to enter information:
– Tap the picture area to assign a picture: Choose Image (Gallery), Pictures by people (tags), Take picture (camera), or S Memo.
– Tap the Name field and enter the name. Tap the arrow next to Name for additional name fields (prefix, phonetic, etc.).
– Enter phone numbers, email addresses, etc., by tapping the respective fields.
– Tap Add another field to include more details like address, notes, etc.
5. Tap Save when finished.
How do I add multiple phone numbers or labels when creating a contact?
Tap the Phone number field, and then enter the phone number. Tap the plus icon (+) to add another Phone number. Tap the dropdown menu next to the number field, and then choose a label for the number (e.g., Mobile, Home, Work).
How do I assign a contact to a group?
While editing or creating a contact, tap Groups to assign the contact to an existing group or create a new one.
How do I set a custom ringtone for a contact?
While editing or creating a contact, tap Ringtone to choose a ringtone specifically for calls from this contact.
How do I set a custom message alert tone for a contact?
While editing or creating a contact, tap Message alert to choose a specific ringtone for new messages received from this contact.
How do I set a custom vibration pattern for a contact?
While editing or creating a contact, tap Vibration pattern to choose a specific vibration for new calls or messages from this contact.
How do I add other fields (like email, address) to a contact?
While editing or creating a contact, tap Add another field to add new types of information fields, such as email address, postal address, notes, etc.
How do I save a new contact after adding information?
After entering the desired information for the new contact, tap Save.
How do I save a phone number directly from the phone keypad?
1. Press the Home button and tap the Phone icon.
2. Enter a phone number using the onscreen keypad.
3. Tap Add to Contacts, and then tap Create contact or Update existing.
4. Select an account for the contact (if you have accounts set up on your phone), and then continue adding information for the contact, as desired.
5. Tap Save to save the contact.
How do I edit an existing contact?
1. Press the Home button and tap the Contacts icon.
2. Tap a contact to display its details.
3. Tap the Menu icon (three vertical dots or similar) and then tap Edit.
Tip: You can also touch and hold the contact in the list and then tap Edit from the menu that appears.
How do I change or add information within a contact entry after opening it for editing?
1. After tapping Edit on a contact, tap any field you want to change or add (e.g., phone number, email, address).
2. Add or edit the information in that field.
3. Once finished editing all desired fields, tap Save.
How do I assign a picture to a contact?
1. Press the Home button and tap Contacts.
2. Tap a contact to display it, and then tap the Menu icon > Edit.
3. Tap the picture icon (which might be a placeholder or the currently assigned picture).
4. Choose an option:
– Image: Choose a picture from the Gallery app.
– Pictures by people: Choose from pictures in the Gallery that have been tagged with people.
– Take picture: Launch the Camera app to take a new picture.
– S Memo: Launch the S Memo app to create or select a memo image.
5. Follow the prompts (e.g., crop the picture) to save the picture to the contact.
Tip: You can also touch and hold the contact in the list and then tap Edit.
How do I assign a specific ringtone to an individual contact?
1. Press the Home button and tap Contacts.
2. Tap a contact to display its details.
3. (You might need to tap Edit first) Tap the Ringtone field.
4. Choose a ringtone from the list of preloaded tones, or tap Add to select a sound file from your Music library.
5. Tap OK to assign the chosen ringtone.
How do I link multiple entries for the same contact from different sources (like Gmail, Facebook)?
1. Press the Home button and tap Contacts.
2. Tap the primary contact entry you want to keep.
3. Tap the Menu icon > Join contact.
4. Tap the other contact entry (e.g., from Facebook or another account) that you want to link to the primary contact.
Note: You can join up to five contacts into a single entry.
How do I delete a contact?
1. Press the Home button and tap Contacts.
2. Tap the contact you want to delete to display its details.
3. Tap the Menu icon > Delete.
Tip: You can also touch and hold the contact in the list and then tap Delete from the menu that appears.
4. Tap OK to confirm the deletion.
How do I add a contact to my Favorites?
Method 1:
1. Press the Home button and tap Contacts.
2. Touch and hold the contact’s name in the main Contacts list.
3. From the context menu that appears, tap Add to favorites.
Method 2:
1. Open the contact’s details page.
2. Tap the star icon near the contact’s name. The star will turn yellow, indicating the contact is now a favorite.
Favorites appear in the Favorites tab for quick access.
How do I create a new contact group?
1. Press the Home button and tap Contacts.
2. Tap the Groups tab.
3. Tap the Menu icon > Create.
4. Enter the information for the group:
– Tap Group name to enter a name.
– Tap Group ringtone to select a ringtone for calls from group members.
– Tap Message alert to select a notification tone for messages from group members.
– Tap Vibration pattern to select a vibration for calls/messages from group members.
5. Tap Add member to select contacts to include in this group. Select the desired contacts and tap Done.
6. Tap Save to create the new group.
How do I add a contact to an existing group?
1. Press the Home button and tap Contacts.
2. Tap the Groups tab, and then tap the group you want to add a contact to.
3. Tap the Menu icon > Edit > Add member.
4. Tap the contact(s) you want to add from the list. A green check-mark will appear next to selected contacts.
5. Tap Done, then tap Save.
How do I send a message to an entire contact group?
1. Press the Home button and tap Contacts.
2. Tap the Groups tab, and then tap the group you want to message.
3. Tap the Menu icon > Send message.
4. Confirm or select the specific members of the group you want to send the message to (they are usually pre-selected) and tap Done.
5. Type your message in the messaging app that appears.
6. Tap the Send icon.
How do I share a contact’s information?
1. Press the Home button and tap Contacts.
2. Tap the contact whose information you want to share.
3. Tap the Menu icon > Share namecard via.
4. Choose a method for sharing from the list (e.g., Bluetooth, Email, Gmail, Messaging, Wi-Fi Direct).
5. Follow the specific prompts for the chosen method to complete the sharing process.
What are the methods available for sharing a contact?
You can share contact information (as a namecard or vCard) using several methods:
• Bluetooth: Send the contact information wirelessly to a nearby Bluetooth-enabled device.
• Email: Attach the contact information to a new email message using the standard Email app.
• Gmail: Attach the contact information to a new email message using the Gmail app.
• Messaging: Attach the contact information to a text message (this converts the message to an MMS).
• Wi-Fi Direct: Transfer the contact information directly to another Wi-Fi Direct capable device over a peer-to-peer Wi-Fi connection.
How do I create a Google Account online?
1. Using a computer, open a Web browser and go to http://www.google.com.
2. Click the “Sign in” button.
3. Click the option to create an account (e.g., “SIGN UP” or “Create account”).
4. Follow the instructions displayed on the screen to complete the account creation process.
How do I create a Google Account using my phone?
1. Press the Home button, then tap the Menu icon > Settings.
2. Scroll down and tap Accounts.
3. Tap Add account.
4. Tap Google.
5. Tap New.
6. Follow the onscreen prompts to enter your information and create the account.
Note: You might also be prompted to create or sign in during the initial phone setup process.
How do I sign in to an existing Google Account on my phone?
1. Press the Home button, then tap the Menu icon > Settings.
2. Scroll down and tap Accounts.
3. Tap Add account.
4. Tap Google.
5. Tap Existing.
6. Follow the prompts to enter your Google email address and password.
7. Choose any additional options presented for setting up the account on your phone.
How do I access my Gmail account on my phone?
1. Ensure you have added your Google Account to the phone.
2. Press the Home button and tap the Apps icon.
3. Tap the Gmail icon.
4. Your inbox will load. You can:
– Swipe up to view more messages if the list is long.
– Tap a message (bold items are unread) to open and read it.
– Tap the checkbox next to messages to select them for actions like deleting or archiving.
– If you have multiple Google accounts, tap the “Inbox” label at the top of the screen and choose which account’s inbox you want to view.
How do I send a Gmail message from my phone?
1. Open the Gmail app (Press Home > Apps > Gmail).
2. From the Inbox view, tap the Compose icon (usually looks like a pencil or plus sign).
3. In the To field, enter the recipient’s email address. Add more recipients separated by commas if needed.
Note: To add Cc or Bcc recipients, tap the Menu icon > Add Cc/Bcc.
4. Tap the Subject field and type your email subject.
5. Tap into the main body area (Compose email field) and type your message.
6. To add an attachment, tap the Menu icon > Attach picture or Attach video (options may vary).
7. When ready, tap the Send icon (usually looks like a paper airplane).
How do I save a Gmail message as a draft?
While composing an email in the Gmail app, tap the Menu icon and select Save draft. To find your saved drafts, go to the main Gmail screen (where you see Inbox), tap the Inbox label at the top, and select Drafts.
How do I delete a Gmail message I am composing?
While composing an email in the Gmail app, tap the Menu icon and select Discard. The message will be deleted without being saved or sent.
How do I read and reply to Gmail messages?
1. Open the Gmail app (Press Home > Apps > Gmail).
2. Tap on a message in your inbox to open and read it.
Tip: New messages may also appear in the Notifications bar. Drag the bar down and tap the notification to open the message.
3. To reply or forward, tap the reply icon (often an arrow) or the menu at the top/bottom of the message screen.
4. Choose Reply, Reply All, or Forward from the options.
5. Type your response or add recipient information for forwarding.
6. Tap the Send icon.
How do I create or sign in to a Samsung Account?
1. Press the Home button, then tap the Menu icon > Settings.
2. Scroll down and tap Accounts.
3. Tap Add account.
4. Tap Samsung account.
5. Choose Sign in if you have an existing account, or Create new account if you need to make one.
6. Follow the onscreen instructions to enter your credentials or create a new account.
Note: You can tap Help on the Samsung account screen for more information.
How do I add a standard email account (like webmail, not Gmail/Exchange)?
1. Press the Home button and tap Apps > Email.
2. Enter your full email address in the Email address field.
3. Enter your email account password in the Password field. You can tap Show password to verify typing.
4. Tap Next. The phone will attempt to automatically configure the settings.
5. If automatic setup fails or you need specific settings, tap Manual setup. You may need to enter details like server addresses (IMAP/POP3/SMTP), port numbers, security types, user name, etc. Contact your email provider if you don’t know these settings.
6. Follow any remaining onscreen prompts to configure account options (sync frequency, notifications, etc.).
7. Tap Done to complete the setup.
Note: You can also add accounts via Settings > Accounts > Add account > Email.
How do I add a Microsoft Exchange ActiveSync email account?
1. Press the Home button and tap Apps > Email.
2. Enter your full corporate email address.
3. Enter your password. Tap Show password to verify typing.
4. Tap Next. The phone will try to configure automatically.
5. If automatic setup doesn’t work, or for custom settings, tap Manual setup. You may need to consult your network administrator for the following information:
– Domain\\Username: Your network domain followed by a backslash and your username (e.g., MYDOMAIN\\jsmith).
– Password: Your network access password (case-sensitive).
– Exchange Server: Your company’s Exchange server address.
– Use secure connection (SSL): Check this box if required by your server.
– Use client certification: Check this box if required by your server.
6. Follow the onscreen prompts to configure account options (sync settings for email, contacts, calendar, tasks).
7. Tap Done to complete the setup.
How do I compose and send an email using the standard Email app?
1. Open the Email app (Press Home > Apps > Email).
2. Ensure you are in the inbox of the account you want to send from. If needed, tap the account name/toolbar at the top to switch accounts.
3. Tap the Compose icon (looks like a pencil or plus sign).
4. Tap the To field and enter the recipient’s email address(es).
5. Tap the Cc/Bcc field if you need to send carbon copies or blind carbon copies.
6. Tap the Subject field and enter your email subject.
7. Tap in the main text entry field and compose your email message.
8. To add an attachment, tap the Attachment icon (often a paperclip). Choose the type of file to attach: My Files, Images, Take picture, Video, Record video, Audio, Record audio, S Memo, Calendar, Contacts, or Location.
9. Tap the Menu icon for more options like setting Priority, requesting read receipts (Tracking options), Security options, or Send email to myself.
10. Tap the Send icon (often an envelope or paper airplane) to send the message.
How do I reply to or forward an email in the standard Email app?
1. Open the Email app (Press Home > Apps > Email).
2. Open the email message you want to reply to or forward.
3. Tap the Reply, Reply all, or Forward icon (usually arrows at the top or bottom of the message).
4. For replies, the recipient(s) and subject are usually pre-filled. For forwards, enter the recipient(s) in the To field.
5. Add your message text in the composition area if needed.
6. Tap the Send icon.
How do I view my email inbox in the standard Email app?
1. Press the Home button and tap Apps > Email.
2. The inbox for the default or last-used account will be displayed.
3. If you have set up multiple email accounts in the app, tap the account name or toolbar at the top of the screen (it might show the current account’s name or “Inbox”). A menu or list will appear allowing you to choose which account’s inbox (or other folders like Sent, Drafts) you want to view.
How do I manually synchronize an email account in the standard Email app?
1. Open the Email app (Press Home > Apps > Email).
2. Navigate to the inbox or folder list of the email account you want to sync.
3. Tap the Sync icon (usually circular arrows) typically located at the top or bottom of the screen, or within the menu options.
How do I sort email messages in the standard Email app?
1. Open the Email app (Press Home > Apps > Email).
2. Go to the Inbox or folder whose messages you want to sort.
3. Tap the Menu icon.
4. Tap Sort by.
5. Select a sorting option, such as Date, Sender, Subject, Read/Unread, etc. (Available options may vary).
How do I delete email messages in the standard Email app?
To delete a single message:
1. Open the Email app and navigate to the inbox/folder.
2. Touch and hold the message you want to delete.
3. A pop-up menu or action bar will appear. Tap Delete.
4. Confirm the deletion if prompted.
To delete multiple messages:
1. Open the Email app and navigate to the inbox/folder.
2. Tap the check boxes next to each email you want to delete.
3. Tap the Delete icon (often a trash can) in the action bar or menu.
4. Confirm the deletion if prompted.
How do I edit general preferences that apply to all email accounts in the standard Email app?
1. Open the Email app (Press Home > Apps > Email).
2. Tap the Menu icon > Settings.
3. Tap General settings.
4. Configure the available settings as desired. These may include:
– Auto-advance: How the view changes after deleting/moving email.
– Message preview line: Number of lines shown in list preview.
– Title line in list: Display sender or subject as the main title.
– Confirm deletions: Prompt before deleting.
– Quick responses: Manage predefined reply phrases.
– Spam addresses: Manage blocked senders/domains.
– Priority sender settings: Manage priority senders.
– Rules for filtering: Manage email filters.
– Email notifications: Toggle status bar notifications.
– Delay email sending: Option to delay sending for cancellation.
– Default image size: Set size for attached images.
Note: Available settings may vary.
How do I edit settings for a specific email account in the standard Email app?
1. Open the Email app (Press Home > Apps > Email).
2. Tap the Menu icon > Settings.
3. Tap the specific email account name you want to configure.
4. Adjust the settings for that account. Common settings include:
– Email notifications: Enable/disable status bar icon for this account.
– Select ringtone: Choose a specific notification sound.
– Vibrate: Enable/disable vibration for notifications.
– Sync Email: Enable/disable automatic syncing.
– Sync schedule: Set how often to sync (e.g., peak/off-peak times, push).
– Period to sync Email: Choose the timeframe of emails to sync (e.g., 3 days, 1 week).
– Size to retrieve emails: Set limit for automatic email download size.
– Signature: Enable/disable and edit the signature for outgoing emails.
– Default account: Set this as the default sending account.
– More settings: Access further options like account name, attachment handling, folder sync, security, server settings (may require password re-entry).
Note: Available settings depend on the type of email account (e.g., POP3, IMAP, Exchange).
How do I remove an email account from my phone?
1. Open the Email app (Press Home > Apps > Email).
2. Tap the Menu icon > Settings.
3. Tap the Trash icon (or look for a remove/delete account option, interface may vary).
4. Tap the account you wish to remove to select it (it might get marked).
5. Tap Delete or Remove.
6. Follow any confirmation prompts to complete the removal.
Alternatively, you can usually remove accounts via the main phone Settings > Accounts menu, tap the account type (e.g., Email or Exchange), tap the specific account, then find a “Remove account” option, often within a menu.
How do I send a standard text message (SMS)?
1. Press the Home button and tap the Messaging icon.
2. Tap the Compose icon (often looks like a plus sign, a pencil, or a new message bubble).
3. Tap the “Enter recipient” field (or similar “To” field).
4. Start typing a contact name or phone number. Select the desired recipient from the suggestions that appear, or finish typing the number.
5. Tap the “Enter message” field and type your text message.
6. Tap the Send icon (often looks like an envelope or paper airplane).
What is a multimedia message (MMS) and how is it different from SMS?
A standard text message (SMS) contains only text characters.
A multimedia message (MMS) can include text plus other media types, such as:
– Pictures (photos)
– Recorded voice clips
– Audio files
– Video files
– Picture slideshows
– Contact information (vCard)
– Calendar events (vCalendar)
Sending an MMS typically involves attaching one of these file types to your message. Service plan charges may differ between SMS and MMS.
How do I send a multimedia message (MMS)?
1. Press the Home button and tap the Messaging icon.
2. Tap the Compose icon.
3. Enter the recipient(s) in the “Enter recipient” field.
4. Tap the “Enter message” field and type any accompanying text.
5. Tap the Attachment icon (often a paperclip).
6. Select the type of file you want to attach:
– Image: Choose from Gallery.
– Take picture: Use the Camera.
– Video: Choose from Gallery.
– Record video: Use the Camera.
– Audio: Choose from Music.
– Record audio: Use Voice Recorder.
– S Memo: Choose or create.
– Calendar: Add an event.
– Location: Attach a map.
– Contacts: Add contact info (vCard).
7. Select or create the file to attach.
8. Once the file is attached and your message is ready, tap the Send icon.
How are draft messages saved and how do I resume composing one?
If you start composing a text or multimedia message and then leave the Messaging screen (e.g., by pressing the Back or Home button) before sending, the message is typically saved automatically as a draft.
To resume composing a draft message:
1. Press the Home button and tap the Messaging icon.
2. Look for the conversation thread containing the draft. It will often be marked with the word “Draft”.
3. Tap on that conversation thread/message.
4. The composition screen will open with your draft message. Continue editing.
5. When you finish editing, tap the Send icon.
How am I notified of new text or multimedia messages?
When you receive a new message, your phone may notify you in several ways, depending on your settings:
– Play a notification sound (ringtone).
– Vibrate.
– Briefly display the message content in the status bar at the top of the screen.
– Show a new message icon (like an envelope) in the status bar.
– The Messaging app icon on your home screen or app drawer might show a badge with the number of unread messages.
To open the message from the notification, touch and hold the status bar, then slide it down to open the Notifications panel. Tap the new message notification.
How do I read text or multimedia messages?
Messages sent to and received from a specific contact or number are grouped into conversations (threads).
To read a message:
1. Open the Messaging app (Press Home > Messaging).
2. Tap on the conversation thread containing the message you want to read.
3. The messages within that conversation will be displayed, usually in chronological order.
Alternatively, if you receive a notification for a new message, you can open it directly from the Notifications panel.
For MMS messages, tapping the message in the thread will display its content. If it contains media:
– Tap an image to view it larger.
– Tap the play icon on an audio or video file to play it.
Note: To view details about a specific message (like time sent/received), touch and hold that message within the thread, then select an option like “View message details”.
How do I save an attachment from an MMS message?
1. Open the conversation thread containing the MMS message with the attachment.
2. Locate the attachment (picture, video, audio file) within the message.
3. Touch and hold on the attachment itself.
4. A menu will appear. Tap Save attachment (or similar wording like “Save media”).
5. You might be asked to confirm or select the attachment(s) if there are multiple. Tap Save.
Note: Saving attachments typically requires available storage space, possibly on an optional installed memory card.
How do I reply to a text or multimedia message?
1. Open the Messaging app and tap the conversation thread you want to reply to.
2. Tap the “Enter message” field, usually located at the bottom of the screen.
3. Type your reply message.
4. Tap the Send icon.
How do I lock a message to prevent it from being deleted accidentally?
1. Open the Messaging app and tap the conversation thread containing the message you want to lock.
2. Touch and hold the specific message bubble you wish to protect.
3. An options menu will appear. Tap Lock message.
4. A lock icon will typically appear on or near the message bubble, indicating it’s protected from deletion unless you specifically choose to delete locked messages during a bulk delete action.
How do I delete an entire message thread (conversation)?
1. Open the Messaging app to view the list of conversations.
2. Touch and hold the conversation thread you want to delete.
3. A menu or action bar will appear. Tap Delete thread (or a trash can icon).
4. Confirm the deletion when prompted.
How do I delete multiple message threads?
1. Open the Messaging app to view the list of conversations.
2. Tap the Menu icon > Delete threads (or look for an Edit or Select option).
3. Select the checkboxes next to the conversation threads you want to delete.
4. Tap Delete.
5. Confirm the deletion when prompted.
How do I delete a single message within a thread?
1. Open the Messaging app and tap the conversation thread containing the message.
2. Touch and hold the specific message bubble you want to delete.
3. An options menu will appear. Tap Delete message.
4. Confirm the deletion when prompted.
Can locked messages be deleted? How do I unlock a message?
Locked messages are protected from accidental deletion when deleting other messages in the thread or the entire thread. However, when deleting multiple threads or using certain delete options, you might see a checkbox like “Include protected messages”. If you select this checkbox, locked messages *will* be deleted.
To unlock a message:
1. Touch and hold the locked message bubble.
2. From the options menu, tap Unlock message.
The lock icon will disappear, and the message will no longer be protected.
How can I view contact details or communicate differently with a contact from within a message thread?
If the message is from someone stored in your contacts, tap the contact’s picture or icon displayed next to their message within the conversation thread. This will typically open a pop-up menu with options based on the information stored for that contact. You might be able to:
– View the full contact details.
– Place a phone call to the contact.
– Send an email message to the contact.
– Other communication options depending on linked accounts and apps.
How do I access settings for Text and MMS messages?
1. Open the Messaging app (Press Home > Messaging).
2. Tap the Menu icon.
3. Tap Settings.
What message settings can I configure in the Messaging app?
Within Messaging settings, you can configure various options, including:
• Message Limits:
– Delete old messages: Automatically delete older messages when limits are reached.
– Text message limit: Set max number of SMS per conversation.
– Multimedia message limit: Set max number of MMS per conversation.
• Message Creation:
– Text templates: Create and manage quick reply phrases.
– MMS alert: Get notified if your message converts to MMS.
• Display:
– Auto combination: Reassemble long messages received in parts.
– Bubble style: Choose the appearance of message bubbles.
– Background style: Choose the conversation background.
– Use the volume key: Allow volume keys to adjust text size while reading.
• Notifications:
– Notifications: Enable/disable status bar notifications.
– Select ringtone: Choose the notification sound.
– Vibrate: Choose vibration behavior.
– Message alert repetition: Set how often notifications repeat.
– Preview message: Show a preview in the status bar notification.
• MMS Settings:
– Group messaging: Control how messages to multiple recipients send.
– Auto-retrieve: Automatically download MMS attachments.
– Roaming auto-retrieve: Automatically download MMS attachments while roaming.
• Spam & Blocking:
– Spam settings: Enable spam filtering.
– Add to spam numbers: Manage blocked numbers.
– Add to spam phrases: Manage blocked phrases.
– Block unknown senders: Block messages from non-contacts.
• Signature:
– Add signature: Append a signature to sent messages.
– Signature text: Edit the signature content.
• Emergency Alerts (CMAS):
– Emergency Alerts: Configure which types of alerts to receive (Extreme, Severe, Amber, Test). Presidential alerts cannot be disabled.
– Vibrate: Set vibration for emergency alerts.
– Alert reminder: Configure reminder intervals.
– Emergency notification preview: Play a sample alert tone.
How do I use the YouTube app?
1. Press the Home button > Apps > YouTube.
2. The main screen shows recommended videos and categories.
3. You can:
– Tap the Search icon (magnifying glass) to enter keywords and search for specific videos.
– Scroll down the main page to browse suggested video thumbnails.
– Scroll to the bottom to explore additional options or categories.
4. Tap on a video’s preview thumbnail or its title link to start playing the video.
Do I need to sign in to YouTube?
No, signing in with a Google Account is not required just to watch videos on the YouTube app.
However, if you want to access features like your subscriptions, viewing history, playlists, uploads, or comment on videos, you will need to sign in. To do this, tap the ACCOUNT tab within the app. You can then select an existing Google account already on your phone or add/create a new one. Note that signing in via the phone app is separate from being signed in on the YouTube website via a computer.
How do I use Google Talk?
1. Press the Home button > Apps > Talk.
2. If you haven’t added your Google Account yet, tap ADD ACCOUNT. Choose New to create a Google Account or Existing to sign in with one you already have.
3. If you chose Existing, enter your Google username (email) and password, then tap Sign in.
4. Once signed in, your contact list will appear, and you can begin instant messaging.
Note: If you have already signed into your Google account on the phone, the Talk app may automatically sign you in and display your contacts list when opened.
How do I access Google+?
Google+ uses your primary Google Account already set up on your phone.
1. Ensure you have signed into a Google Account on your device (Settings > Accounts).
2. Press the Home button > Apps > Google+.
3. The app will attempt to sign in using your Google Account. If you have multiple Google accounts on the phone, you may be prompted to select which one to use with Google+.
4. Follow any initial setup instructions or tutorials presented by the app.
How do I use Google Messenger (part of Google+)?
Google Messenger is integrated with Google+ and uses your Google Account.
1. Ensure your Google Account is set up on your phone.
2. Press the Home button > Apps > Messenger (or access it through the Google+ app).
3. You may be prompted to configure settings like Instant Upload or Sync contacts if it’s your first time using features associated with Google+.
4. Follow any onscreen instructions to start using Messenger features.
What is DivX and DivX VOD?
DivX is a digital video format. Your device is certified to play DivX video files, including high-definition (HD 720p) and premium content.
DivX Video-on-Demand (VOD) refers to purchased DivX movies that use Digital Rights Management (DRM). To play these protected VOD movies, your device must be registered with your DivX account. DRM-free DivX files do not require registration.
How do I find my DivX VOD registration number?
1. Press the Home button.
2. Tap the Menu icon > Settings.
3. Tap More > About device.
4. Tap Legal information > License settings.
5. Tap DivX® VOD.
6. Tap Register. Your VOD registration code will be displayed here.
How do I register my phone to play purchased DivX VOD movies?
This process involves both your phone and a computer with the DivX Player software installed.
1. On your phone: Find your VOD Registration code by going to Settings > More > About device > Legal information > License settings > DivX® VOD > Register.
2. On your computer: Open the DivX Player software (download from divx.com if you don’t have it).
3. In the DivX Player menus, find the VOD section and select “Register a DivX Certified Device”.
4. Log in to your DivX account or create one if prompted.
5. Follow the instructions in the DivX Player to enter the VOD registration code from your phone and create a nickname for your device.
6. Choose a location on your computer to download the DivX registration video file.
7. Connect your phone to your computer using a USB cable.
8. Transfer the downloaded DivX registration video file from your computer to your phone’s storage.
9. On your phone (while connected via USB, potentially on the “Register” screen), select USB as the target for the registration video and tap Start (interface details may vary).
10. Go back to the DivX VOD Manager screen within the DivX Player on your computer and confirm that both your computer and your phone are listed as registered devices.
How do I find and install an app from the Google Play Store?
1. Ensure you have an internet connection and are signed into your Google Account.
2. Press the Home button > Apps > Play Store.
3. Browse the categories (Apps, Games, Movies, Music, Books) or tap the Search icon (magnifying glass) at the top to search for a specific app.
4. Tap on the app you’re interested in to view its details page.
5. Read the description, reviews, and check the permissions required.
6. To install:
– For free apps: Tap Install or Download.
– For paid apps: Tap the button showing the price.
7. Review the permissions the app requires. If you agree, tap Accept & download (for free apps) or Accept & buy (for paid apps).
8. The app will download and install automatically.
Warning: Pay close attention to the permissions an app requests before installing. You are responsible for the apps you install.
How do I create a Google Wallet account needed for Play Store purchases?
A Google Wallet account (linked to your Google Account) is needed to buy paid apps or content from the Play Store.
You can set it up in a couple of ways:
– Using a computer: Go to google.com/wallet/ in a web browser and follow the instructions to set up your account and add payment methods.
– Using your phone: The first time you attempt to purchase a paid item in the Google Play Store app, you will be guided through the process of setting up your Google Wallet account and entering your billing information (like a credit card).
Warning: After your first purchase, the Play Store may remember your password for subsequent purchases. It’s recommended to secure your phone with a screen lock (PIN, pattern, password) to prevent unauthorized use of your Wallet account.
How do I open an app I’ve installed?
1. Press the Home button to go to your home screen(s) or open the Apps drawer.
2. Locate the icon for the installed app.
3. Tap the app icon to launch it.
How do I uninstall an app downloaded from Google Play?
1. Press the Home button.
2. Tap the Menu icon > Settings.
3. Tap More > Application manager.
4. Swipe to or select the Downloaded tab/list.
5. Tap the app you want to uninstall.
6. Tap the Uninstall button.
7. Confirm by tapping OK when prompted.
8. Once uninstalled, tap OK again to return to the Application manager list.
How do I enable GPS for Google Maps?
1. Press the Home button.
2. Tap the Menu icon > Settings.
3. Tap More > Location services.
4. Tap the checkbox or switch next to “Use GPS satellites” to enable it. A green checkmark or ‘On’ position indicates it’s enabled.
How do I launch Google Maps?
Press the Home button > Apps > Maps.
How do I launch Google Navigation?
Press the Home button > Apps > Navigation. (This often integrates with or launches directions within Google Maps).
How do I launch Scout by Telenav?
Press the Home button > Apps > Scout.
How do I launch Samsung Apps?
Press the Home button > Apps > Samsung Apps.
How do I launch Google Play Music?
Press the Home button > Apps > Play Music.
How do I play music using the standard Music app?
1. Press the Home button > Apps > Music.
2. Select how you want to browse your music by tapping a category tab at the top (e.g., Songs, Playlists, Albums, Artists, Folders). Swipe left or right if needed to see all tabs.
3. Scroll through the list within the chosen category.
4. Tap a song title to start playing it.
5. While music is playing, use the onscreen controls:
– Previous/Next: Skip tracks.
– Play/Pause: Control playback.
– Repeat: Tap to cycle through repeat options (off, repeat all, repeat current song).
– Shuffle: Tap to toggle random playback order on/off.
– Favorite (Star): Tap the star to add/remove the current song from the Favorites playlist.
– Volume: Tap the volume icon or use the physical Volume keys on the side of the phone.
– Group Play: Tap to share the music with nearby devices via Group Play (if available).
6. To stop playback and close the app, tap the Menu icon > End.
How do I use playlists in the standard Music app?
1. Open the Music app (Press Home > Apps > Music).
2. Tap the Playlists tab.
3. To play an existing playlist: Tap the playlist name.
4. To create a new playlist:
– Tap the Menu icon > Create playlist.
– Enter a name for the playlist and tap OK.
– Select the songs you want to add by checking the boxes next to them.
– Tap Done or Save.
5. To rename a playlist: Tap the Menu icon (while viewing the Playlists tab) > Edit title, select the playlist, enter a new name, and save.
Note: You can also add the currently playing song or a song from another list to a playlist by touching and holding the song, then selecting Add to playlist.
How do I set a song from the Music app as a ringtone or alarm?
1. Open the Music app (Press Home > Apps > Music).
2. Find the song you want to use.
3. Touch and hold the song title in the list.
4. A menu will appear. Tap Set as.
5. Choose how you want the song to play:
– From the beginning: Plays the entire song from the start.
– Auto recommendations: Plays a section of the song identified by the app as the ‘best part’.
6. Choose what you want to set the song as:
– Phone ringtone: Sets it as the default ringtone for all incoming calls.
– Caller ringtone: Sets it as the ringtone for a specific contact (you’ll be prompted to select the contact).
– Alarm tone: Sets it as a notification sound for alarms.
7. Tap OK and follow any final prompts to complete the setup.
What options are available from the Menu button in the Music app?
When you tap the Menu icon within the standard Music app, the available options depend on which tab or screen you are currently viewing. Common options include:
– Add to playlist / Create playlist: Manage playlists.
– Via Bluetooth: Share the selected music file(s) via Bluetooth.
– Delete: Remove selected songs or playlists (available on Songs/Playlists tabs).
– Search: Find songs within your library.
– Scan for nearby devices: Search for DLNA-compatible devices for sharing.
– Settings: Configure various music playback and library settings.
– End: Close the Music app and stop playback.
What settings can I configure under Music Options > Settings?
Tapping Menu > Settings within the Music app allows you to configure playback and library options, which may include:
– SoundAlive: Audio presets (e.g., Rock, Pop, Classic, custom equalizer).
– Adapt Sound: Customizes sound output specifically for your hearing when using earphones (requires setup process with earphones plugged in).
– Play speed: Adjust the default playback speed (slider).
– Music menu: Customize which category tabs appear on the main Music screen.
– Music auto off: Set a sleep timer for music playback.
– Lyrics: Enable display of embedded lyrics during playback (if available in the file).
– Smart volume: Automatically normalize the volume across all tracks.
– Voice control: Enable and configure voice commands for music playback control (requires setup).
How do I install the Sprint Music Plus app?
1. Open the Google Play Store app (Press Home > Apps > Play Store).
2. Tap the Search icon (magnifying glass).
3. Type “sprint music plus” and search.
4. Tap Sprint Music Plus in the search results.
5. Tap Install and follow the prompts to download and install the app.
6. Once installation is complete, you can tap Open to launch it immediately.
How do I use Sprint Music Plus for playback?
1. Launch the Sprint Music Plus app (likely found in Home > Apps > Sprint Music Plus after installation).
2. Tap My Library.
3. Select a category (e.g., Songs, Albums, Artists).
4. Tap a song to start playback.
5. Use the onscreen navigation tools to control playback (play/pause, skip, rewind).
6. Touch the menu icon for additional options related to the app or current track.
7. To stop playback and exit the app, tap the Menu icon > More > Exit.
How do I launch Google Play Movies & TV?
Press the Home button > Apps > Play Movies & TV.
How do I launch Google Play Books?
Press the Home button > Apps > Play Books.
How do I launch Google Play Magazines?
Press the Home button > Apps > Play Magazines.
What is Group Play and how do I access sharing options?
Group Play is a feature that allows you to share media content (like music, pictures, documents) or participate in shared activities (like games) with other compatible devices nearby, typically over a direct Wi-Fi connection where one phone acts as an access point.
To access sharing options within apps that support it:
– Look for a Share option or icon within the app (e.g., when viewing a photo, listening to music).
– From the list of sharing methods, look for and tap the Group Play icon.
– Follow the prompts to either create a new Group Play session or join an existing one.
You can also launch the main Group Play app directly: Press Home > Apps > Group Play.
How do I create a Group Play session and share content?
Important: All participating devices usually need to be on the same Wi-Fi network, or directly connected via Wi-Fi Direct / Group Play’s hotspot feature.
1. Press the Home button > Apps > Group Play.
2. Tap Create Group (you might need to tap Set group password first).
3. Follow the prompts to set up a group, including potentially setting a password that other participants will need to join.
4. Your phone may create a temporary mobile hotspot. The screen will provide instructions for other devices to join (e.g., tapping phones back-to-back if using NFC, or manually finding the group).
5. Once others have joined, choose the type of content you want to share:
– Share music: Select music from your library.
– Share pictures: Select pictures from your Gallery.
– Share documents: Select documents stored on your phone.
– Play games: Initiate a compatible multiplayer game.
Note: For more detailed help, tap the Menu icon > Help within the Group Play app.
How do I join an existing Group Play session?
Important: Ensure your device is connected to the same Wi-Fi network as the host device, or follow the host’s instructions for direct connection.
1. Press the Home button > Apps > Group Play.
2. Tap Join Group.
3. Your phone will scan for nearby active Group Play sessions.
4. Select the group you want to join from the list.
5. If the group is password-protected, enter the password provided by the host.
6. Once connected, you should be able to see and interact with the media or activity being shared by the group host.
How do I access Sprint Zone?
Press the Home button > Apps > Sprint Zone.
How do I install the Sprint TV & Movies app?
1. Open the Google Play Store app (Press Home > Apps > Play Store).
2. Tap the Search icon.
3. Type “sprint tv” and search.
4. Select Sprint TV & Movies from the results list.
5. Tap Install and follow the prompts to download and install.
How do I watch TV using the Sprint TV & Movies app?
1. Open the Sprint TV & Movies app (Press Home > Apps > SprintTV & Movies).
2. You might be prompted to accept a data connection, depending on your settings.
3. Use the options or tabs, often located in a top bar, to browse available content categories (e.g., Live TV, On Demand).
4. Browse through the listed channels or programs.
5. Tap on a specific channel, movie clip, or program to start viewing.
Note: Some channels or content may require a subscription. If you select such content, you will likely be prompted to either Subscribe or Preview (if available).
How do I access Samsung Link?
Using Samsung Link requires a Samsung account and typically needs both your device and any devices you connect to (like TVs or other phones) to be on the same Wi-Fi network (access point).
1. Press the Home button > Apps > Samsung Link.
2. If it’s your first time, follow the prompts to sign in with your Samsung account credentials or learn more about the service.
3. Once in the app, you can swipe left or right to navigate between main sections:
– MY RECENT CONTENT: Shows media you’ve recently accessed.
– DEVICES & STORAGE: Lets you access content:
– Registered storage: Add cloud storage services (like Dropbox) to view files stored there.
– Registered devices: View and connect to other DLNA-compatible devices (like smart TVs, other phones) on the same network to stream or share media content from your phone.
How do I configure Samsung Link settings?
1. Open the Samsung Link app (Press Home > Apps > Samsung Link).
2. Tap the Menu icon > Settings.
3. Configure the available options, which may include:
– Registered storage: Add or manage linked cloud storage services.
– My device: View or change the name your device uses within Samsung Link.
– Save to: Choose the default location for saving files (internal memory or memory card).
– Auto upload: Set up automatic uploads of photos/videos to a chosen web storage service, including options for using mobile data.
– Video optimization: Optimize streaming quality based on network conditions.
– Password lock: Require your Samsung account password to open the app.
– My account: View your Samsung account details.
– Customer support: Access support options.
– About this service: Information about Samsung Link.
How do I share media to another device using Samsung Link?
Ensure both your phone and the target device (e.g., Smart TV, another phone) are connected to the same Wi-Fi network. The target device needs to have AllShare Play or Samsung Link running.
1. On your phone, open the Samsung Link app (Press Home > Apps > Samsung Link).
2. Ensure the target device (e.g., TV) has its corresponding AllShare Play or Samsung Link app running.
3. On your phone, navigate to the DEVICES & STORAGE screen.
4. Tap your device’s name (the source of the media).
5. Browse and tap the media file(s) (photos, videos, music) you want to share/stream to select them.
6. Tap the Share icon (often looks like three connected dots or a specific AllShare/Link icon).
7. Choose the target device from the list of detected devices.
8. Your phone will request permission from the target device. Accept the connection request on the target device.
9. The selected media should then start playing or displaying on the target device.
How do I use the CBS Sports app?
The CBS Sports app needs to be installed from the Google Play Store first.
1. If you haven’t already, go to the Google Play Store, search for “CBS Sports”, and install the app.
2. Once installed, press the Home button > Apps > CBS Sports to launch the app.
3. Use the app’s interface to browse scores, stats, news, and other sports content.
How do I use the BaconReader app?
BaconReader is a Reddit client and needs to be installed from the Google Play Store first.
1. If you haven’t already, go to the Google Play Store, search for “BaconReader”, and install the app.
2. Once installed, press the Home button > Apps > BaconReader to launch the app.
3. Use the app’s interface to browse Reddit content, log in to your Reddit account, and utilize its features.
How do I use the 1Weather app?
The 1Weather app needs to be installed from the Google Play Store first.
1. If you haven’t already, go to the Google Play Store, search for “1Weather”, and install the app.
2. Once installed, press the Home button > Apps > 1Weather to launch the app.
3. Use the app’s interface to view weather forecasts, current conditions, radar, and other weather-related information.
How do I turn Wi-Fi on?
Method 1: Using Settings
1. Press the Home button.
2. Tap the Menu icon > Settings.
3. Tap Connections.
4. Tap Wi-Fi.
5. Tap the ON/OFF switch at the top of the screen to the ON position.
Method 2: Using Notifications Panel
1. Drag the status bar down from the top of the screen to open the Notifications panel.
2. Locate the Wi-Fi icon in the quick settings area.
3. Tap the Wi-Fi icon to toggle it on (it will usually light up or change color when active).
How do I scan for and connect to a Wi-Fi network?
1. Ensure Wi-Fi is turned on (see previous question).
2. Go to the Wi-Fi settings screen: Press Home > Menu > Settings > Connections > Wi-Fi.
3. Your phone will automatically scan for available Wi-Fi networks and list them.
4. To manually refresh the list, tap Scan.
5. Review the list of detected networks. Networks will indicate if they are open or secured (e.g., “Secured with WPA/WPA2”).
6. To connect:
– Tap the name of an Open network. Your phone should connect automatically.
– Tap the name of a Secured network. You will be prompted to enter the wireless password (network key). Enter the password correctly and tap Connect. You can tap “show password” to see what you are typing.
How do I manually add a Wi-Fi network that isn’t listed?
If the Wi-Fi network you want to connect to has a hidden SSID (network name) or is out of range during the scan:
1. Go to the Wi-Fi settings screen (Settings > Connections > Wi-Fi).
2. Scroll to the bottom of the network list.
3. Tap Add Wi-Fi network (or Add network).
4. Enter the exact Network SSID (network name). This is case-sensitive.
5. Tap the Security field and select the correct security type used by the network (e.g., WPA/WPA2 PSK, WEP, None).
6. If the network is secured, enter the required Password (network key).
7. Tap Connect or Save.
How do I connect to a different Wi-Fi network if I’m already connected to one?
1. Go to the Wi-Fi settings screen (Settings > Connections > Wi-Fi).
2. You will see the network you are currently connected to, along with a list of other available networks.
3. Simply tap the name of the different Wi-Fi network you wish to connect to from the list.
4. If it’s a secured network you haven’t connected to before, you will be prompted to enter its password. Enter the password and tap Connect.
Note: Your phone will disconnect from the previous network and connect to the newly selected one. You usually don’t need to manually disconnect first.
How do I update my data profile if my user name or services change?
If you change your Sprint data services user name online or make other service changes, you may need to update your phone’s profile to reflect these changes.
1. Press the Home button.
2. Tap the Menu icon > Settings.
3. Tap More.
4. Tap System Update.
5. Tap Update Profile.
Your phone will connect to the network to retrieve the updated profile information.
How do I launch the internet browser?
Press the Home button > Apps > Internet (this launches the default browser).
Alternatively, press Home > Apps > Chrome to launch the Chrome browser.
Note: The first time you launch the default Internet browser, you might be prompted to enter your 10-digit wireless phone number to access the SprintWeb home page. Enter the number and tap OK.
What do the 3G and 4G icons in the notification area mean?
These icons indicate the type of Sprint mobile data network your phone is connected to:
• **3G:** Your phone is connected to the Sprint 3G network. The small arrows next to or within the icon will typically light up or change color when data is actively being transferred (e.g., loading a webpage).
• **4G:** Your phone is connected to the Sprint 4G network. Similar to 3G, the arrows indicate active data transfer when colored or illuminated.
Note: 4G service requires it to be part of your plan and available in your current location.
What do I need before connecting to a VPN?
Before setting up and connecting to a Virtual Private Network (VPN):
1. **Screen Lock:** You MUST set a secure screen lock on your phone (Pattern, PIN, or Password). This is required for storing VPN credentials securely.
2. **VPN Details:** Obtain the necessary configuration details from your VPN provider or network administrator. This typically includes the server address, VPN type (e.g., PPTP, L2TP/IPSec), and potentially a username, password, and pre-shared keys or certificates.
3. **Internet Connection:** Your phone must have an active internet connection, either through Mobile data or a Wi-Fi network.
How do I set a screen lock (Pattern, PIN, or Password)?
1. Press the Home button.
2. Tap the Menu icon > Settings.
3. Tap My device (or a similar category like Security or Lock screen).
4. Tap Lock screen.
5. Tap Screen lock.
6. Choose the type of lock you want: Pattern, PIN, or Password.
7. Follow the onscreen instructions to set up your chosen lock method, including confirming it and setting backup options if applicable.
How do I add a VPN configuration?
Ensure you have set a secure screen lock first (Pattern, PIN, or Password).
1. Press the Home button.
2. Tap the Menu icon > Settings.
3. Tap Connections.
4. Tap More networks.
5. Tap VPN.
6. Tap the Add icon (often a ‘+’).
7. Configure the VPN settings:
– Name: Enter a descriptive name for this VPN connection.
– Type: Select the correct VPN protocol type provided by your administrator (e.g., PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, etc.).
– Server address: Enter the VPN server’s address (URL or IP address).
– Configure other options based on the chosen Type and your administrator’s instructions (e.g., IPSec pre-shared key, user certificate, PPP encryption).
– You may need to tap “Show advanced options” for certain settings.
8. Tap Save.
How do I connect to a configured VPN?
1. Go to the VPN settings screen (Settings > Connections > More networks > VPN).
2. Tap the name of the VPN configuration you want to connect to.
3. You will likely be prompted to enter your VPN username and password (these might be different from your screen lock or Google account).
4. Enter the required credentials and tap Connect.
5. When the connection is successful, a VPN icon (often a key symbol) will appear in the status bar notification area.
How do I disconnect from a VPN?
1. Drag the status bar down from the top of the screen to open the Notifications panel.
2. Tap the notification indicating the active VPN connection (it usually shows the connection status or name).
3. This will typically take you back to the VPN settings screen.
4. Tap the name of the currently connected VPN.
5. Tap Disconnect in the pop-up window.
The VPN icon will disappear from the status bar.
How do I open the Camera app?
Press the Home button > Apps > Camera.
What are the main controls on the Camera screen?
The camera interface typically includes:
• **Viewfinder:** The main area showing what the camera sees.
• **Capture Button:** Tap to take a picture.
• **Record Button:** Tap to start/stop recording video.
• **Mode Selector:** Tap to choose different shooting modes (e.g., Auto, Panorama, Night).
• **Switch Camera (Front/Back):** Tap to toggle between the rear and front-facing cameras.
• **Settings:** Tap the gear icon to access quick and advanced camera settings.
• **Gallery Shortcut:** Tap to view photos and videos you’ve already taken.
• **Effects:** Tap to apply filters or effects live.
• **Mode Indicator:** Shows the currently selected shooting mode.
• **Dual Camera (if applicable):** Button to activate simultaneous front and back camera recording.
• **Storage Indicator:** Shows where photos/videos are being saved.
How do I take a picture?
1. Open the Camera app (Press Home > Apps > Camera).
2. Aim the camera at your subject using the screen as a viewfinder.
3. To zoom, use the Volume keys or pinch/spread two fingers on the screen.
4. To focus on a specific area, tap that area on the screen.
5. Tap the Capture button (usually looks like a camera shutter) to take the picture.
Note: To include location data with your photos, ensure GPS tagging is enabled in the Camera settings.
How do I record a video?
1. Open the Camera app (Press Home > Apps > Camera).
2. Aim the camera at your subject. Use zoom and tap-to-focus as needed.
3. Ensure the camera is in video mode (sometimes there’s a switch, or the Record button is prominent).
4. Tap the Record button (usually red or has a video camera icon) to start recording.
5. While recording, you can:
– Tap the screen to refocus.
– Tap the Capture button (if available) to take a still photo while recording video.
– Tap the Pause button to temporarily stop recording.
6. Tap the Stop button (often replaces the Record button) to finish recording.
What camera shooting modes are available?
You can choose different shooting modes by tapping the Mode selector icon in the Camera app. Available modes may include:
• **Auto:** Automatically adjusts settings for optimal pictures; supports single and burst shots (hold Capture).
• **Beauty face:** Enhances facial features in portraits.
• **Best photo:** Takes a burst of shots and helps you select the best one.
• **Best face:** Takes multiple group shots and lets you choose the best expression for each person.
• **Sound & shot:** Captures a few seconds of audio along with the picture.
• **Drama:** Captures a moving subject multiple times and merges them into one dynamic picture.
• **Animated photo:** Creates a picture with some elements moving (like a GIF).
• **Rich tone (HDR):** Takes pictures at different exposures and merges them for better detail in bright and dark areas.
• **Eraser:** Takes a series of pictures and lets you remove moving objects (like people walking by).
• **Panorama:** Stitches multiple photos together for a wide landscape view.
• **Sports:** Optimizes settings for capturing fast-moving subjects clearly.
• **Night:** Improves picture clarity and brightness in low-light conditions.
How do I access and use Quick Camera Settings?
1. Open the Camera app.
2. Tap the Settings icon (gear symbol) on the main camera screen.
3. This opens the Quick Settings panel, allowing you to adjust common settings without going into the full menu. Options typically include:
– **Advanced settings:** Tap the second gear icon to access the full settings menu.
– **Flash:** Tap to cycle through flash modes (Auto, On, Off).
– **Auto night detection:** Tap to enable/disable automatic low-light detection for photos.
– **Voice control:** Tap to access voice command settings for taking photos/videos.
– **Recording mode:** (Video mode) Tap to choose video quality/type (Normal, MMS limit, Slow/Fast motion).
– **Share:** Tap to choose an immediate sharing option after capture (Share shot, Buddy photo share, etc.).
How do I access Advanced Camera Settings and what can I configure?
1. Open the Camera app.
2. Tap the Settings (gear) icon.
3. Tap the second Settings (gear) icon, labeled “Advanced settings” or similar.
4. This menu is usually divided into sections (Photos, Videos, General). Settings may include:
**Photos:**
– Photo size (resolution)
– Burst shot (enable/disable)
– Face detection
– Metering mode
– ISO sensitivity
– Anti-Shake (stabilization)
– Auto night detection
– Save as (e.g., enable Rich Tone/HDR saving)
**Videos:**
– Video size (resolution)
– Video stabilization
**General:**
– GPS tag (save location)
– Review (show picture after capture)
– Volume Key function (Zoom, Capture, Record)
– Timer
– White balance
– Exposure value
– Guidelines (composition grid)
– Flash default
– Voice control enable
– Contextual filename (use GPS in names)
– Save as flipped (mirror front camera images)
– Storage location (Device/Memory card)
– Reset settings
How do I use the Gallery app to view photos and videos?
1. Press the Home button > Apps > Gallery.
2. The Gallery displays your photos and videos, usually organized into albums (folders like Camera, Downloads, Screenshots, etc.).
3. Scroll up or down to view different albums.
4. Tap an album to see the thumbnails of the photos and videos inside it.
5. Tap a photo or video thumbnail to view it in full screen.
6. While viewing thumbnails in an album, you can:
– Touch and hold a thumbnail to select it (a check mark appears). Select more items by tapping them.
– Tap New album to create a new album and move/copy selected items into it.
– Tap the Menu icon for options like starting a Slideshow, selecting multiple items (Select item), or managing display settings.
What options are available when viewing a photo full-screen in the Gallery?
When you view a single photo in full-screen mode within the Gallery app, tap the screen to reveal options which typically include:
• **Share:** Tap to open the sharing menu and send the photo via various apps (Bluetooth, Email, Messaging, social media, etc.).
• **Delete:** Tap the trash can icon to erase the current photo.
• **Edit:** Tap to open photo editing tools (crop, rotate, filters, adjustments).
• **Menu (More options):** Tap for additional actions like Set as (wallpaper, contact photo), Details (file info), Slideshow, Print, etc.
• **Camera:** A shortcut to quickly launch the Camera app.
Note: If no icons are visible, tap the photo once to bring them up.
What options are available when viewing a video full-screen in the Gallery?
When you view a single video in full-screen mode within the Gallery app, tap the screen to reveal playback controls and options which typically include:
• **Play/Pause Button:** Control video playback.
• **Timeline/Scrubber Bar:** Drag to jump to different parts of the video.
• **Share:** Tap to open the sharing menu and send the video via various apps.
• **Delete:** Tap the trash can icon to erase the current video.
• **Trim:** Tap to open a tool for editing the start and end points of the video.
• **Menu (More options):** Tap for additional actions like Details (file info).
Note: If no icons are visible, tap the video once to bring them up.
How do I use the Photo Frame feature?
How do I use the Photo Table feature?
How do I configure Daydream?
To switch to daydream, tap Start now.
To choose when daydream displays, tap Enable daydream. You can choose from While docked, While charging, or All.
The Daydream setting controls what the screen displays when the phone is docked, or while charging. You can choose to display a Colors screen, or display photos stored on your phone.
To configure Daydream:
- Press Home and tap Menu > Settings > My Device.
- Tap Display, and then tap the ON/OFF switch next to Daydream to turn the option On or Off. When On, you can configure these options:
- Colors: Tap the selector to enable or disable display of a colorful screen.
- Flipboard: Display pictures from Flipboard. After enabling the option, tap the settings icon to choose pictures to display.
- Photo Frame: Tap the selector to enable or disable display of pictures in a photo frame. After enabling the option, tap the settings icon to choose pictures to display.
- Photo Table: Tap the selector to enable or disable display of pictures in a photo table. After enabling the option, tap the settings icon to choose pictures to display.
How do I set the Font Style?
You can set the font for all text that displays on the screen.
- Press Home and tap Menu > Settings > My Device.
- Tap Display, and then tap Font style to choose a font. Follow the prompts to set it as the default.
Tip: To find new fonts, tap Get fonts online to access new fonts in the Google Play Store app.
How do I change the Font Size?
This option allows you to select which size of font is displayed.
- Press Home and tap Menu > Settings > My Device.
- Tap Display, and then tap Font size to select a size. You can choose from Tiny, Small, Normal, Large, or Huge within Accessibility settings as well.
How do I set the Touch Key Light Duration?
This feature allows you to set the length of time the Home Key and Back Key remain lit after you touch them.
- Press Home and tap Menu > Settings > My Device.
- Tap Display, and then tap Touch key light duration to choose a duration period.
How do I display the battery percentage?
The battery charge level displays as an icon in the notification panel by default. This feature allows you to display the battery icon plus the percentage of remaining charge.
- Press Home and tap Menu > Settings > My Device.
- Tap Display, and then tap the check box beside Display battery percentage to enable or disable the option.
How do I enable or disable Edit After Screen Capture?
When Edit after screen capture is enabled, screen captures you take are automatically opened for editing.
- Press Home and tap Menu > Settings > My Device.
- Tap Display, and then tap the check box beside Edit after screen capture to enable or disable the option.
How do I enable or disable Auto Adjust Screen Tone?
When Auto adjust screen tone is enabled, your device automatically analyzes the screen and adjusts the brightness to conserve battery power.
- Press Home and tap Menu > Settings > My Device.
- Tap Display, and then tap the check box beside Auto adjust screen tone to enable or disable the option.
How do I enable or disable Auto Adjust Touch Sensitivity?
When Auto-adjust touch sensitivity is enabled, your device automatically adjusts the screen’s sensitivity to touches, depending on the type of material displayed on the screen.
- Press Home and tap Menu > Settings > My Device.
- Tap Display, and then tap the check box beside Auto-adjust touch sensitivity to enable or disable the option.
How do I enable or disable High Touch Sensitivity?
When enabled, the screen’s sensitivity to touches is increased, to improve results when using the phone while wearing gloves.
- Press Home and tap Menu > Settings > My Device.
- Tap Display, and then tap the check box beside High touch sensitivity to enable or disable the option.
How do I configure the LED Indicator?
The LED indicator on the front of the device displays when the device is locked, to notify you of status changes and events. Use LED indicator settings to configure how the LED functions.
- Press Home and tap Menu > Settings > My Device.
- Tap LED indicator, and then tap the check box beside options to enable or disable the option:
- Charging: When enabled, the LED glows red during charging, and green when the battery is fully charged.
- Low battery: When enabled, the LED blinks red to indicate low battery charge.
- Notifications: When enabled, the LED blinks orange to show that you have missed calls, new messages, or application events.
- Voice recording: When enabled, the LED glows blue when recording with the screen turned off.
You can also disable the LED indicator entirely through Blocking Mode settings.
How do I adjust the sound volume?
Set the system volume level, and set default volume for call ringtones, notifications, and media playback.
Note: You can also set System volume from the Home screen by pressing the Volume Key.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap Volume to set volume levels. Drag the sliders to set the default volume for:
- Music, video, games, and other media
- Ringtone
- Notifications
- System
- Tap OK to save the settings.
How do I adjust the Vibration Intensity?
Set the level for vibration to accompany ringtones and notifications.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap Vibration intensity to set vibrations. Drag the sliders to set the vibration intensity for:
- Incoming call
- Notification
- Haptic feedback
- Tap OK to save the settings.
How do I choose Ringtones?
Choose a ringtone for incoming calls.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap Ringtones to choose a ringtone:
- Tap a ringtone to select it. As you tap a ringtone, a sample plays.
- Tap Add to choose a music track from Google Music, a sound file from Dropbox, or use Sound picker to choose a song from Music player.
- Tap OK to save the setting.
How do I choose Vibrations for notifications?
Choose vibrations to play for notifications, such as for incoming calls, new messages, and event reminders.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap Vibrations to choose a notification pattern. You can tap Create to create a custom pattern.
- Tap a vibration to play a sample and select the sound/pattern.
- Tap OK to save the setting.
How do I choose Notification sounds?
Choose a sound for notifications, such as for new messages and event reminders.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap Notifications to choose a notification tone.
- Tap a sound to play a sample and select the sound.
- Tap OK to save the setting.
How do I enable or disable Vibrate When Ringing?
When Vibrate when ringing is enabled, a vibration plays for calls and notifications, along with the ringtone or sound. You can use the Vibration intensity and Vibrations settings to customize the vibration.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap the check box next to Vibrate when ringing to enable or disable the option. The vibration pattern is set at the Vibrations setting under Sound.
How do I enable or disable the Dialing Keypad Tone?
When Dialing keypad tone is enabled, tones play when you tap keys on the Phone keypad.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap the check box next to Dialing keypad tone to enable or disable the option.
How do I enable or disable Touch Sounds?
When Touch sounds is enabled, tones play when you tap or touch the screen to make selections.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap the check box next to Touch sounds to enable or disable the option.
How do I enable or disable the Screen Lock Sound?
When Screen lock sound is enabled, tones play when you touch the screen to lock or unlock it.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap the check box next to Screen lock sound to enable or disable the option.
How do I enable or disable Haptic Feedback?
When Haptic feedback is enabled, vibration plays when you tap the Menu and Back keys, and for certain screen touches.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap the check box next to Haptic feedback to enable or disable the option.
How do I set the Emergency Tone?
You can choose to have a tone play, or have your phone vibrate, periodically during an emergency call.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap Emergency tone to select a tone:
- Off: No tone or vibration plays during emergency calls.
- Alert: A tone plays during emergency calls.
- Vibrate: A vibration plays during emergency calls.
How do I configure Adapt Sound?
Find the best sound for you, to use during calls, and for media playback.
Note: This setting uses earphones to ensure the best sound during setup. You must connect optional earphones (not included) to the phone to configure this setting.
- Press Home and tap Menu > Settings > My Device.
- Tap Sound, and then tap Adapt Sound.
- Read the information about My sound and connect optional earphones (not included).
- Tap Start, and then follow the prompts to set My sound.
How do I change the Home Screen Mode?
Your phone offers two Home screen modes:
- Standard mode provides a conventional layout for apps and widgets on the Home screen.
- Easy mode provides an easier experience for the first-time smartphone user.
You can choose the Home screen mode at any time.
- Press Home and tap Menu > Settings > My Device.
- Tap Home screen mode, and then choose a mode. Touch Apply to save your selection.
How do I set up Call Rejection?
Create and manage a list of phone numbers, to have your device automatically reject calls you receive from those numbers.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Call rejection to configure these options:
- Auto reject mode: When All numbers is selected, calls from all numbers are rejected. When Auto reject numbers is selected, calls from numbers on the Auto reject list are rejected.
- Auto reject list: Enter telephone numbers, to reject calls from the numbers when Auto reject mode is turned On.
- Tap + to enter a telephone number, or select a number from a contact. Tap Match criteria to set options for using the reject number list.
- Tap the check box next to Unavailable to reject calls with numbers that display “Unavailable” in Caller ID.
How do I set up Call Rejection Messages?
Create and manage text messages to send to callers when rejecting incoming calls. Messages you create here are available from the incoming call screen when you use the Reject with message option.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Set up call rejection messages to manage messages:
- To create new messages, tap Create, then follow the prompts.
- To modify an existing message, tap the message, then edit the text.
How do I manage Answering/Ending Calls settings?
Manage settings for answering and ending calls.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Answering/ending calls to configure these options:
- The home key answers calls: When enabled, you can answer incoming calls by pressing the Home key.
- Voice control: When turned On, you can answer calls by speaking commands. Tap the ON/OFF switch to turn Voice control On, then tap Voice control to configure the Incoming calls option. When enabled, you can answer or reject calls with the voice commands “Answer” and “Reject”. When you answer a call with a voice command, the Speaker will automatically turn on for hands-free calls.
- The power key ends calls: When enabled, you can end calls by pressing the Power key. In this case, pressing the power key during a call will not lock the screen.
How do I enable or disable Turn Off Screen During Calls?
When enabled, the screen automatically turns off during phone calls, and the proximity sensor on the front of the device is used to turn the screen back on when the device is moved or brought close to another surface, such as when you move the device to your ear.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Turn off screen during calls to enable or disable the setting.
How do I configure Call Alerts?
Set options for sounds and vibrations to occur during calls.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Call alerts to configure settings:
- Vibrate on connection to network: When enabled, your phone will vibrate when a call connects to the network.
- Call-end vibration: When enabled, the phone vibrates when the other caller ends the call.
- Call connect tone: When enabled, the phone plays a tone when the other caller answers a call.
- Minute minder: When enabled, a tone plays once per minute during a call.
- Call end tone: When enabled, the device plays a tone when the other caller ends the call.
- Alerts on call: When enabled, notifications for alarms and new messages play during calls. When disabled, these notifications will be muted during a call.
How do I configure Call Accessories settings for a headset?
Configure options for using a headset.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Call accessories to configure settings:
- Automatic answering: When enabled, and you have a headset connected to the Headset Jack, incoming calls are answered automatically after a delay, which you can set at Automatic answering timer. Tap to enable or disable the setting.
- Automatic answering timer: Choose a time period to delay before automatically answering an incoming call when Automatic answering is enabled and a headset is connected to the device. Tap to choose 2 seconds, 5 seconds, or 10 seconds.
- Outgoing call conditions: When the device is paired with a Bluetooth headset, you can choose to make calls even when the device is locked. Tap to choose Even when device locked, or Only when device unlocked.
How do I configure Ringtones and Keypad Tones?
Choose tones and vibrations to play for incoming calls and keypad taps.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Ringtones and keypad tones.
- Configure settings:
- Tap Ringtones, and then select a ringtone for incoming calls. Tap OK to save your selection.
- Tap Vibrations, and then select a vibration pattern to play for incoming calls when the Vibrate when ringing option is enabled. You can tap Create to create a custom pattern. Tap OK to save the settings.
- Tap Vibrate when ringing to play a vibration for incoming calls. The vibration pattern is set at the Vibrations setting.
- Tap the check box next to Keypad tones to enable or disable tones for keypad taps.
How do I personalize Call Sound?
Choose options for call audio, in cases where you might need the sound softer or more clear, or optimized for your right or left ear.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Personalize call sound.
- Tap a setting, and then configure options if available:
- Adapt sound: Tap Start, and then follow the onscreen prompts to find the best sound for you.
- Soft sound: Use softer sounds during calls.
- Clear sound: Use clearer sounds during calls.
- Off: Use the default call sound settings.
How do I enable or disable Noise Reduction during calls?
When enabled, Noise reduction suppresses background noise from your environment during calls.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Noise reduction to enable or disable noise reduction.
How do I enable or disable Increase Volume In Pocket?
When enabled, this setting uses the proximity sensor to detect when the device is in a pocket or other close-fitting location such as a purse or bag, and increases the volume for incoming call ringtones.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap the check box Increase volume in pocket to enable or disable the setting.
How do I enable or disable US Dialing?
When enabled, the US dialing option replaces “+” with the international access code for your location.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap the check box next to US dialing to enable or disable the setting.
How do I set the International Dialing code?
When US dialing is enabled, it uses the International dialing code to replace “+”. US dialing must be disabled to access the International dialing code.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap the check box next to US dialing to disable the setting. US dialing must be disabled to access the International dialing setting.
- Tap International dialing, and then use the keypad to enter the international dialing code.
- Tap OK to save the code.
How do I configure TTY Mode?
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Your phone is compatible with select TTY phones. Please check with the manufacturer of your TTY phone to ensure that it supports digital wireless transmission. Your phone and TTY phone will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY phone, contact your TTY phone manufacturer to purchase the connector cable.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap TTY mode to choose a mode, from TTY Off, TTY Full, TTY HCO, or TTY VCO.
How do I set the length of DTMF Tones?
Set the length of Dual-tone Multi-frequency (DTMF) tones, which play when you use the keypad during a call, such as when navigating menus.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap DTMF tones to choose a tone length, from Normal, or Long.
How do I configure Voicemail Settings?
Set options for voicemail.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap Voicemail settings to configure options for voicemail.
How do I enable or disable Voice Privacy?
When enabled, Voice privacy improves the security of voice calls.
- Press Home and tap Menu > Settings > My Device.
- Tap Call, and then tap the check box next to Voice privacy to enable or disable enhanced privacy mode.
How do I configure Blocking Mode?
When Blocking mode is enabled, notifications for selected features are blocked, and you only receive the notifications you choose. You can choose to block notifications by feature or contact, and choose blocking all the time, or during a specific time period.
- Press Home and tap Menu > Settings > My Device.
- Tap the ON/OFF switch next to Blocking mode to enable or disable the setting. Blocking mode must be enabled to configure options.
- When Blocking mode is enabled, choose features to block:
- Disable incoming calls: When enabled, notifications for incoming calls will not display. Tap the check box next to the option to enable or disable it.
- Disable notifications: When enabled, notifications for new messages will not display. Tap the check box next to the option to enable or disable it.
- Disable alarm and timer: When enabled, notifications for alarms and timers will not display. Tap the check box next to the option to enable or disable it.
- Disable LED indicator: When enabled, the LED indicator will not light for notifications, even when the screen is off. Tap the check box next to the option to enable or disable it.
- Set a time period for blocking mode:
- Tap the check box next to Always, to block notifications at all times.
- To set a specific time period to block notifications each day, disable the Always option, and then set a starting (From field) time and ending time (To field). Tap the time fields and then set the time.
- Choose an option for blocking by contact:
Tap Allowed contacts, and then choose an option:
- None: Block all notifications, from any contact.
- All contacts: Allow notifications from any contact.
- Favorites: Only allow notifications from contacts marked as favorites.
- Custom: Allow notifications from contacts you specify. Create a list of allowed contacts by tapping Add, and then selecting contacts from Contacts.
If you have created a Custom list of allowed contacts, you can tap Allowed contact list to modify the list of allowed contacts. This option is only available when the Custom list is enabled.
How do I configure Power Saving Mode?
Configure Power saving mode settings to conserve battery power.
- Press Home and tap Menu > Settings > My Device.
- Tap Power saving mode to configure options:
- Tap the ON/OFF switch next to Power saving mode to turn the mode On or Off. Power saving mode must be turned On to configure settings.
- CPU power saving: When enabled, the maximum performance of the device’s CPU (Central Processing Unit) is disabled to conserve battery power. Tap the check box beside the option to enable or disable it.
- Screen power saving: When enabled, the frame refresh rate and brightness level are reduced to conserve power. Tap the check box beside the option to enable or disable it.
- Turn off haptic feedback: When enabled, Haptic feedback is disabled to conserve battery power. Tap the check box beside the option to enable or disable it.
Note: Tap Learn about Power saving mode to view information about these settings.
How do I configure Accessory settings for a dock?
Configure your device’s behavior when it is connected to an optional dock (not included).
- Press Home and tap Menu > Settings > My Device.
- Tap Accessory to configure settings:
- Dock sound: When enabled, a sound plays when you insert and remove the device from the dock.
- Audio output mode: When enabled, audio plays through the dock speakers when the device is docked.
- Desk home screen display: When enabled, displays a special screen when the device is docked.
- Automatic unlock: When enabled, flipping a cover open automatically unlocks the screen, when no screen lock is enabled.
- Audio output: Choose a destination for audio output when you connect to devices via HDMI cable.
How do I configure Accessibility settings?
Your device offers features to make using the device easier for those with certain physical disabilities. Use Accessibility settings to configure these features.
- Press Home and tap Menu > Settings > My Device.
- Tap Accessibility to configure options:
- Tap Auto-rotate screen to enable or disable automatic rotation of the screen when you rotate the phone.
- Tap Screen timeout to set a period of time for the screen to remain lit, after which it will dim and lock.
- Tap Speak passwords to allow the phone to read aloud password information.
- Tap Answering/ending calls to accept calls by pressing the Home Key or end calls by pressing the Power/Lock Key.
- Tap Show shortcut to display a shortcut to the Device options menu. The Device options menu displays when you press and hold the Power/Lock Key.
- Tap Manage accessibility to choose settings for exporting, updating, and sharing the accessibility settings as a file.
- Services: Tap TalkBack to activate the TalkBack feature and configure options.
- Vision:
- Tap Font size to change the size of the fonts used on the screen. Choose Tiny, Small, Normal, Large, or Huge.
- Tap Magnification gestures to control whether your phone recognizes gestures to pan, and zoom in or out.
- Tap Negative colors to reverse the display of onscreen colors from White text on a Black background to Black text on a White background.
- Tap the ON/OFF switch next to Color adjustment to turn automatic color adjustment On or Off, and then tap Color adjustment to configure adjustments. Color adjustment helps adjust the color of the screen if you are color blind or have difficulty reading the display because of the screen color. Follow the prompts to fine-tune screen colors.
- Tap Accessibility shortcut to control whether your device recognizes a gesture to quickly enable accessibility features. To use the gesture, press and hold the Power/Lock Key until you hear a sound or feel a vibration, then touch and hold two fingers on the screen until you hear an audio confirmation.
- Tap Text-to-speech options to configure options for converting text to speech. For more information, see Text-to-speech Options.
- Tap Enhance web accessibility to choose whether to allow apps to install scripts from Google that make their Web content more accessible.
- Hearing:
- Tap Sound Balance to control the signal sent to the left and right when using earphones.
- Tap the check box next to Mono audio to enable stereo audio to be compressed into a single mono audio stream for use with a single earphone.
- Tap the check box next to Turn off all sounds to mute every sound made by the phone during taps, selections, notifications, etc.
- Tap the check box next to Flash notification to have your phone blink the Camera flash for notifications.
- Mobility:
- Tap the ON/OFF switch next to Assistant menu to control the display of a special menu to improve device accessibility for users with reduced dexterity. After turning the menu On, tap Assistant menu to choose options. Tap Dominant hand to choose whether the menu displays on the left or right side of the screen, and tap Edit to choose features to display on the Assistant menu.
- Tap the check box next to Tap and hold delay choose how long your phone waits during a tap and hold gesture on the screen, before continuing with the tap and hold action.
- Recognition:
- Tap the ON/OFF switch beside Interaction control to control how your phone interprets motions and screen touches. When Interaction control is On, you can turn motions and screen timeout on or off. You can also block areas of the screen from touch interaction. Auto-rotate and hardkey functions (Power/Lock Key, Volume Key, etc.) will be turned off, and app notifications will only be shown in the notification panel and status bar.
How do I choose the default language for the phone?
Choose the language for operating your phone.
- Press Home and tap Menu > Settings > My Device.
- Tap Language and input, and then tap Language to select a language.
How do I set the default input method (keyboard)?
The following procedure allows you to select and set the default method you will use when accessing the keyboard.
- Press Home and tap Menu > Settings > My Device.
- Tap Language and input, and then tap Default to select the default input method.
How do I configure Google Voice Typing settings?
Google voice typing allows you to speak your entries. When you enable Google voice typing, it’s available for use when you touch a field to enter text.
- Press Home and tap Menu > Settings > My Device.
- Tap Language and input, and then tap the check box next to Google voice typing to enable or disable the feature.
- Tap the settings icon beside Google voice typing to configure options:
- Choose input languages: Select language(s) to use for voice input, or choose Automatic to let Google decide.
- Block offensive words: Tap the check box to control whether Google displays words generally recognized as offensive.
- Download offline speech recognition: Download and install speech recognition engines, to allow you to use voice input while not connected to the network, such as during Airplane mode.
How do I configure Samsung Keyboard settings?
The Samsung Keyboard is an onscreen QWERTY keyboard, so you can enter text by “typing” on the keyboard. Samsung keyboard is enabled by default, and you can choose options for using it.
- Press Home and tap Menu > Settings > My Device.
- Tap Language and input, and then tap the settings icon next to Samsung keyboard to configure these options:
- Portrait keyboard types: Choose the default keypad when the screen is in portrait mode, from QWERTY or 3×4 keyboard (similar to a phone keypad).
- Input language: Choose language(s) for use with Samsung keyboard. When you have more than one language enabled, you can slide your finger on the space bar while entering text to switch languages.
- Predictive text: Tap the ON/OFF switch to turn predictive text On or Off. Predictive text suggests words matching your text entries, and optionally, complete common words automatically. Tap Predictive text to configure options:
- Personalized data: When enabled, predictive text uses personal language data you have entered to make better predictions. Samsung keyboard can collect all the text you enter, including personal data and credit card numbers, in order to give better prediction results.
- Learn from Facebook: Log into Facebook to allow your device to learn from your Facebook postings.
- Learn from Gmail: Log into Gmail to allow your device to learn from your Gmail email.
- Learn from Twitter: Log into Twitter to allow your device to learn from your Twitter postings.
- Learn from Messaging: Allow your device to learn from your text and multimedia messages.
- Learn from Contacts: Allow your device to learn from your Contacts entries.
- Clear remote data: Delete your information stored on the personalization server.
- Clear personal data: Remove all personalized data you have entered.
- Privacy: Read the privacy policy.
- Swiftkey flow: When enabled, you can enter text by sliding your finger across the keys on the keyboard.
- Cursor control: When enabled, you can slide your finger across the keyboard to move the cursor to begin entering text.
- Handwriting:
- Recognition type: Choose the type of handwriting recognition, from strokes, or complete letters.
- Recognition time: Choose the length of time the keyboard waits to evaluate handwriting gestures.
- Pen thickness: Choose the size of handwriting strokes on the screen.
- Pen color: Choose the color of handwriting strokes on screen.
- About: View information about Samsung keyboard handwriting.
- Advanced:
- Auto-capitalization: When enabled, predictive text automatically capitalizes words in your text based on common usage, such as at the beginning of sentences.
- Auto spacing: When enabled, predictive text automatically inserts spaces between words.
- Auto-punctuate: When enabled, a period and space are automatically entered to end a sentence, when you tap the space bar twice.
- Character preview: When enabled, characters available on the key you touch display briefly as you enter text.
- Key-tap vibration: When enabled, a vibration plays for your key touches.
- Key-tap sound: When enabled, a sound plays for your key touches.
- Help: Learn about Samsung Keyboard.
- Reset setting: Return settings to the defaults.
How do I configure Swype settings?
Swype is a new way to enter text on touch screens. Instead of touching each key individually, use your finger to trace over the letters of a word. For each word, place your finger on the first letter and glide to the subsequent letters, lifting on the last letter.
- Press Home and tap Menu > Settings > My Device.
- Tap Language and input, and then tap the settings icon next to Swype to configure these options:
- How to Swype: Learn about using Swype.
- Gestures: Learn about shortcuts you can use on the keyboard to quickly accomplish common tasks.
- Preferences: Set Swype options:
- Vibrate on keypress: When enabled, the device vibrates for your Swype touches.
- Sound on keypress: When enabled, the device plays sounds for your Swype touches.
- Show helpful tips: When enabled, Swype displays helpful information as you Swype.
- Auto-spacing: When enabled, Swype automatically inserts spaces between words as you complete them.
- Auto-capitalization: When enabled, Swype automatically capitalizes the first word of sentences.
- Show complete trace: When enabled, Swype displays the trace of each word until you start the next word.
- Pop-up on keypress: When enabled, characters display above keys as you enter text.
- Next word prediction: When enabled, Swype predicts the next word based on the previous word.
- Reset Swype’s dictionary: Delete all the words you’ve added to the Swype dictionary.
- Version: View information about Swype.
- Language options: Choose the current language for Swype, and download new languages.
- Swype Connect: Enable personalization from your accounts, and choose whether to contribute your usage data to improve predictions.
- Personalization: View and manage words in your Swype dictionary, used for word completion, suggestions, and spellchecking.
- Updates: Check for updates to Swype, and install them if desired.
How do I configure Voice Search settings?
Voice Search performs Google searches by speaking the criteria.
- Press Home and tap Menu > Settings > My Device.
- Tap Language and input, and then tap Voice Search for these options:
- Language: Choose a language for voice searching.
- Speech output: Choose options for speech output.
- Block offensive words: When enabled, words many people find offensive are not shown in results of Google voice searches. Offensive words are replaced in results with a placeholder (####).
- Hotword detection: When enabled, you can say “Google” to launch voice search.
- Download offline speech recognition: Download speech recognition, to enable voice input while offline.
- Personalized recognition: Enable to have your device improve recognition based on your speech.
- Google account dashboard: View and manage your collected data.
- Bluetooth headset: Records audio through a Bluetooth headset, when using an optional Bluetooth headset (not included), paired with your phone.
How do I configure Text-to-speech Options?
Text-to-speech (TTS) provides audible readout of text, for example, the contents of text messages and the Caller ID for incoming calls.
- Press Home and tap Menu > Settings > My Device.
- Tap Language and input, and then tap Text-to-speech options:
- Preferred TTS engine: Select Samsung text-to-speech engine, or Google Text-to-speech Engine. Tap the settings icon to configure options.
- General:
- Speech rate: Choose a rate for text readouts.
- Listen to an example: Play an example of speech used for readouts.
How do I adjust the Pointer Speed?
This feature allows you to adjust the speed of the Mouse/trackpad.
- Press Home and tap Menu > Settings > My Device.
- Tap Language and input, and then tap Pointer speed to set the pointer speed. Tap OK to save your selection.
How do I configure Motions and Gestures?
The Motion settings allow you to set up various Motion activation services.
- Press Home and tap Menu > Settings > My Device.
- Tap Motions and gestures to configure features. Tap the ON/OFF switch to turn a feature On or Off. When a feature is On, tap the feature name to configure options:
- Air gesture: When On, you can control your phone by making specific gestures above the sensor with your hand.
- Learn about sensor and icon: View information about the Air gesture sensor and the icon that displays when air gestures are available.
- Quick glance: When On, you can reach toward the device with the screen off to see important information at a glance.
- Air jump: When On, you can scroll web pages in screen-sized jumps.
- Air browse: When On, you can move between pictures, pages, or music tracks.
- Air move: When On, you can move app shortcuts or Calendar events.
- Air call-accept: When On, you can wave your hand over the screen to answer incoming calls.
- Motion: When On, you can control your device with natural movements, like putting the device to your ear to call a displayed contact.
- Direct call: When On, you can lift the device to your ear while viewing a contact to call the contact.
- Smart alert: When On, you can lift the phone to receive notifications of missed calls and notifications that occurred while the device was stationary.
- Zoom: When On, you can tilt the phone to zoom in or out when viewing pictures in Gallery.
- Browse an image: When On, you can move the phone in a side-to-side motion to pan from side to side while viewing an image.
- Mute/pause: When On, you can mute incoming calls and pause playback by turning the phone screen-side down.
- Palm motion: When On, you can control your device by touching the screen with the palm of your hand.
- Capture screen: When On, you can save a copy of the current screen to the clipboard by swiping the side of your hand across the screen.
- Mute/pause: When On, you can mute incoming calls and pause playback by covering the screen with your hand.
- Gyroscope calibration: Follow the prompts to calibrate your phone’s motion sensors.
- Air gesture: When On, you can control your phone by making specific gestures above the sensor with your hand.
What is Smart Screen and what affects its performance?
Use Smart screen options to have your phone automatically adjust screen timeout, rotation when it detects you are looking at the screen, and control scrolling and playback based whether you are facing the screen.
Smart screen options use the front camera to detect when you are facing the screen. Some factors that may affect the ability of the front camera to detect your face are:
- When the phone is not docked or held upright, for example when placed on a table.
- When the front camera cannot detect your face and eyes.
- When the front camera is being used for the current application.
- When the source of light is behind you, or when using the phone in the dark.
Note: Tap Smart screen for tips on using the feature.
How do I enable or disable Smart Stay?
When Smart stay is enabled, the screen will not time out as long as you are looking at it. When enabled, the Smart stay icon displays in the Status bar.
- Press Home and tap Menu > Settings > My Device.
- Tap Smart screen, and then tap the check box beside Smart stay to enable or disable the option.
Note: Tap Smart screen for tips on using the feature.
How do I enable or disable Smart Rotation?
When Smart rotation is enabled, the screen automatically updates to match the angle at which you are viewing.
- Press Home and tap Menu > Settings > My Device.
- Tap Smart screen, and then tap the check box beside Smart rotation to enable or disable the option.
Note: Tap Smart rotation for tips on using the feature.
How do I enable or disable Smart Pause?
When Smart pause is enabled, the phone will automatically pause video playback when you look away from the screen.
- Press Home and tap Menu > Settings > My Device.
- Tap Smart screen, and then tap the check box beside Smart pause to enable or disable the option.
Note: Tap Smart pause for tips on using the feature.
How do I configure Smart Scroll?
When Smart scroll is enabled, the phone will scroll the screen display according to the tilt of the phone and your face.
- Press Home and tap Menu > Settings > My Device.
- Tap Smart screen, and then tap the ON/OFF switch beside Smart scroll to turn the feature On or Off.
- After you turn the feature On, tap Smart scroll to configure these options:
- Tilting head: Scrolling follows the tilt of your head. Tilt your head backwards or forward, while keeping the phone steady.
- Tilting device: Scrolling follows the tilt of the phone. Tilt the phone backwards or forward, while keeping your head steady.
- Speed: Drag the slider to set the speed at which pages will scroll.
- Visual Feedback display: When enabled, an icon will display when Smart scroll is in use.
Note: Tap Smart scroll for tips on using the feature.
How do I configure Air View?
When Air view is turned On, the phone displays helpful information when you hover your finger over the screen.
- Press Home and tap Menu > Settings > My Device.
- Tap Air view, and then tap the ON/OFF switch beside Air view to turn the feature On or Off.
- After you turn the feature On, tap Air view to select what you see when you hover your finger over areas of the screen:
- Information preview: When On, hovering over items displays information previews, extended text, or enlarged images, depending on the type of item.
- Progress preview: When On, hovering over a progress bar, such as for video playback, displays a scene preview or elapsed playback time.
- Speed dial preview: When On, hovering over a speed dial displays the name of the contact assigned to the speed dial.
- Webpage magnifier: When On, hovering over a webpage magnifies the content under your finger.
- Sound and haptic feedback: When enabled, the phone plays sound and vibrates when you hover over air view items.
How do I configure Voice Control?
When Voice control is turned On, you can use voice commands to control your phone.
Note: If you set the alert type for calls or notifications to vibrate, voice command is not available.
- Press Home and tap Menu > Settings > My Device.
- Tap Voice control, and then tap the ON/OFF switch beside Voice control to turn the feature On or Off.
- After you turn the feature On, tap Voice control to set options:
- Incoming calls: When enabled, you can answer or reject calls with the voice commands “Answer” and “Reject”. When you answer a call with the voice command, the Speaker will automatically be turned on for hands-free talking.
- Alarm: When enabled, you can stop or snooze alarms with the voice commands “Stop” and “Snooze”.
- Camera: When enabled, you can take pictures with the voice commands “Smile”, “Cheese”, “Capture” and “Shoot”.
- Music: When enabled, you can control the music player with the voice commands “Next”, “Previous”, “Pause”, “Play”, “Volume Up”, and “Volume Down”.
How do I add an account to my phone?
Add an account to your phone to share information between your phone and the account. When you set up accounts on your phone, such as your Google or Samsung accounts, and your email or social networking accounts, you can synchronize account information between your phone and the account. Types of information you can synchronize include contacts, pictures, videos, and other types of files.
- Press Home and tap Menu > Settings > Accounts.
- Tap Add account, and then choose a type of account.
- Follow the prompts to enter your account credentials and complete the account set up.
How do I configure backup options?
Set up a backup account on your phone to save information from your phone to the account.
- Press Home and tap Menu > Settings > Accounts.
- Tap an option to configure backup features:
- Cloud: Configure options for synchronizing and backing up information.
- Tap Add account to sign in to your Samsung account, or create a new Samsung account. You can sync contacts, calendar events, memos, and Internet shortcuts. You can back up Logs, SMS and MMS messages, and current wallpaper settings.
- Tap Link Dropbox account to sign in to your Dropbox account, or set up a new account, to sync pictures, videos and documents.
- Backup and reset: Configure options for backing up data from your phone to a Google account.
- Back up my data: Tap the check box to turn On automatic backup to a Google account, and then set up an account for the backups.
- Backup account: When Back up my data is turned On, set up a Google account for backups. You can set up a new Google account, or sign in to an existing account.
- Automatic restore: When Back up my data is turned On, you can also turn on Automatic restore to automatically restore settings and other information from the backup when you reinstall an app.
- Cloud: Configure options for synchronizing and backing up information.
How do I perform a Factory Data Reset?
Factory data reset erases all your information from the phone, and returns the settings to the factory defaults. All data will be erased, and cannot be recovered. A factory data reset also erases the key for decrypting files stored on an optional installed memory card, so files on the card cannot be used after the reset.
To perform a factory data reset:
- Press Home and tap Menu > Settings > Accounts.
- Tap Backup and reset.
- Tap Factory data reset.
- Follow the prompts to confirm and reset the device.
How do I configure Location Services?
Control apps’ access to your location, and configure location sources. Some apps may require one or more location services be turned On for full app functionality.
GPS signals may be affected by your surroundings, including:
- Buildings
- Tunnels or underground structures
- Weather conditions
- High-voltage or electromagnetic fields
- Tinted windows
Note: E911 location service is standard on all mobile phones, to allow sharing of GPS information with emergency personnel when you make a call to emergency services, such as 911.
- Press Home and tap Menu > Settings > More.
- Tap Location services to set these options:
- Access to my location: Tap the ON/OFF switch to turn location services On or Off. When On, you are allowing Google’s location service to collect anonymous location data. Some data may be stored on your device, and collection may occur even when no apps are running.
- Location sources: When Access to my location is turned On, select sources for location information.
- Use GPS satellites: When enabled, your phone obtains location information from GPS satellites.
- Use wireless networks: When enabled, your phone obtains location information from Wi-Fi and/or wireless networks.
- My places: Set up places you visit frequently, to make the locations available for use with services or apps that require location information. Tap Home, Office, or Car, and then follow the prompts to configure options for identifying the location. Tap the plus icon to set up a different location.
How do I encrypt my device or external SD card?
You can encrypt accounts, settings, downloaded apps and their data, media, and other files. After encryption, you must enter the PIN or password you set each time you turn on your phone. You can also encrypt information stored on an optional installed memory card (not included).
Encryption may take an hour or more to complete. Start with a charged battery, and keep the device on the charger until encryption is complete. Interrupting the encryption process may result in the loss of some or all data.
- Press Home and tap Menu > Settings > More.
- Tap Security, and then tap an option:
- Encrypt device: Tap Set screen lock type to start, and then follow the prompts to encrypt information.
- Encrypt external SD card: Tap Set screen lock type to start, and then follow the prompts to encrypt information.
How do I make passwords visible while typing?
Use the Make passwords visible setting to briefly display password characters as you enter them into password fields.
- Press Home and tap Menu > Settings > More.
- Tap Security, and then tap the check box beside Make passwords visible to enable or disable the setting.
How do I manage Device Administration settings?
Some applications, such as Corporate email, may require you allow access to your device by device administrators in certain circumstances, such as if your device is lost or stolen. Some features a device administrator might control include:
- Setting the number of failed password attempts before the device is restored to factory settings.
- Automatically locking the device.
- Restoring factory settings on the device.
- Press Home and tap Menu > Settings > More.
- Tap Security, and then tap an option:
- Device administrators: Tap to view, add, or remove device administrators.
- Unknown sources: Tap the check box to enable or disable your phone’s ability to install apps from sources other than Google Play Store.
- Verify apps: Tap the check box to enable or disable a warning before installing apps that may cause harm.
How do I manage Credential Storage?
You can install credentials from an optional installed memory card (not included), and use the Credential storage settings to allow applications to access the security certificates and other credentials.
- Press Home and tap Menu > Settings > More.
- Tap Security, and then tap an option:
- Trusted credentials: Tap to view credentials you’ve installed.
- Install from device storage: Tap to install encrypted certificates from an optional installed memory card (not included).
- Clear credentials: Tap to clear stored credentials and reset the password (only available when credentials are installed).
How do I manage applications using the Application Manager?
You can download and install applications from the Google Play Store or Samsung Apps, or create applications using the Android SDK and install them on your device. Use Application manager to manage applications on your device.
Warning! Because this device can be configured with system software not provided by or supported by Google or any other company, end-users operate these devices at their own risk.
- Press Home and tap Menu > Settings > More.
- Tap Application manager, and then tap Downloaded, Running, or All to view the status of apps and services. Tap an app or service for more information, and for app options, such as stopping and uninstalling.
How do I view battery usage?
See what’s using battery power.
- Press Home and tap Menu > Settings > More.
- Tap Battery to view battery usage for apps and services. Tap an item for more information, or to configure options for managing power use.
How do I manage storage resources?
Manage the use of memory resources in your phone’s Device memory, and on an optional installed memory card (not included).
- Press Home and tap Menu > Settings > More.
- Tap Storage to view information about memory usage, and for other options:
- Device memory: View memory usage for the different types of information stored on your phone’s memory. Tap an item for more information.
- SD card: View memory usage for the different types of information stored on an optional installed memory card.
- Mount SD card: Prepare the card for use as storage in the phone. This option is only available if an optional memory card is installed, and is not already mounted. Usually, your phone mounts a memory card as soon as you install it.
- Unmount SD card: Prepare an installed optional memory card for safe removal or formatting.
- Format SD card: Permanently remove all content from an optional installed memory card. After formatting, the content cannot be retrieved.
How do I configure Date and Time settings?
By default, your device receives date and time information from the wireless network. When you are outside network coverage, you may want to set date and time information manually using the Date & time settings.
- Press Home and tap Menu > Settings > More.
- Tap Date and time to configure settings:
- Automatic date and time: When enabled, the device takes date and time updates from the wireless network.
- Set date: Enter the current date (only available when Automatic date and time is disabled).
- Set time: Enter the current time (only available when the Automatic setting is disabled).
- Automatic time zone: When enabled, the device takes the time zone from the wireless network.
- Select time zone: Choose your local time zone (only available when the Automatic setting is disabled).
- Use 24-hour format: Set the format for time displays.
- Select date format: Set the format for date displays.
How do I activate my device?
Connect to the network and activate your device. If your device is already activated, use this option to view information about your plan and usage.
- Press Home and tap Menu > Settings > More.
- Tap Activate this device, and then follow the prompts to activate your device on the network.
How do I perform a System Update?
Use System update options to update your phone’s internal software.
- Press Home and tap Menu > Settings > More.
- Tap System Update to use these options:
- Update PRL: Download and the latest Preferred Roaming List (PRL), used by your phone to access the network.
- Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone.
- Update Samsung Software: Upgrade to the latest software available for your device.
- Update Firmware: Update your phone’s firmware. Follow the prompts to download and install the update.
- UICC Unlock: Unlock your device’s Universal Integrated Circuit Card.
Before updating firmware, ensure you back up all critical information. Updating firmware will erase all user data.
How do I view information about my device?
View information about your device, including status, legal information, hardware and software versions, and a tutorial.
- Press Home and tap Menu > Settings > More.
- Tap About device, and then tap items for more details:
- Software version: View your phone’s software version.
- Hardware version: View the hardware version of your device.
- Status: View information about your device’s current status.
- Legal information: Display open source licenses, configure license settings, including your DivX® VOD registration, and Google info.
- Device name: View your device’s name, and enter a new name if desired.
- Model number: View your device’s model number.
- Android version: View the firmware version of your device.
- Baseband version: View the baseband version of your device.
- Kernel version: View the kernel version of your device.
- Build number: View the build number of your device.
- SELinux status: View your device’s current status.
How do I zoom in or out on a photo?
There are two ways you can zoom in or out of a photo:
- Tap the screen twice quickly to zoom in and then tap the screen twice quickly again to zoom out.
- – or –
- You can also use pinch and spread to zoom in or out. See Pinch and spread.
How do I rotate and save a photo?
To rotate or save your photo, follow the below procedures.
- Press Home and tap Apps > Gallery.
- Select a folder location (such as Camera) and tap an image to view your picture.
- Tap Menu > Rotate left or Rotate right.
The rotated picture is saved in your default storage location as a copy.
How do I crop a photo?
To crop your photos, follow the below procedures.
- Press Home and tap Apps > Gallery.
- Select a folder location (such as Camera) and tap an image to view your picture.
- Tap Menu > Crop.
- To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box.
- To move the crop box to the part of the photo that you want to crop, drag the crop box to the desired position.
- Tap Done to apply the changes to the picture.
The cropped picture is saved along with the original copy in your default storage location.
How do I send photos or videos by Email?
You can send several photos, videos, or both in an email message. They are added as file attachments in your email.
- Press Home and tap Apps > Gallery.
- Tap the album that contains the photos or videos you want to share.
- Tap the photos you want to send.
- Touch the screen and then tap the share icon > Gmail or Email.
- Compose your message and then tap Send or the Send icon.
Note: If you selected Email and you have multiple email accounts, the default email account will be used.
How do I send a photo or video by Multimedia Message (MMS)?
Although you can send several photos or videos in a multimedia message, it may be better to send one at a time, especially if the files are large in size.
- Press Home and tap Apps > Gallery.
- Tap the album that contains the photos or videos you want to send.
- Tap the photo or video you want to send.
- Touch the screen and then tap the share icon > Messaging.
- Compose your message and then tap Send.
How do I send photos or videos using Bluetooth?
You can select several photos, videos, or both and send them to someone’s phone or your computer using Bluetooth.
- Press Home and tap Apps > Gallery.
- Tap the album that contains the photos or videos you want to send.
- Select the photos or videos you want to send.
- Touch the screen and then tap the share icon > Bluetooth.
In the next few steps, you’ll be asked to turn on Bluetooth on your phone and connect to the receiving Bluetooth phone so the files can be sent. For more information, see Bluetooth.
How do I share photos or videos on Google+?
- Press Home and tap Apps > Gallery.
- Tap the album that contains the photos or videos you want to send.
- Tap the photo or video you want to send.
- Touch the screen and then tap the share icon > Google+.
- Compose your message and then tap the send icon.
How do I share photos on Picasa?
You need to be signed in to a Google Account to upload pictures to the Picasa photo organizing service.
- Press Home and tap Apps > Gallery.
- Tap the album that contains the photos or videos you want to share.
- Select the photos you want to share.
- Touch the screen and then tap the share icon > Picasa.
- Select the online album where you want to upload the pictures.
- Tap Upload. You can view the photos online at picasaweb.google.com.
How do I share videos on YouTube?
You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
- Press Home and tap Apps > Gallery.
- Tap the album that contains the videos you want to share.
- Select the video you want to share.
- Touch the screen and then tap the share icon > YouTube.
- Enter the prompted information, such as description and tags, and select a privacy option.
- Tap Upload.
How do I use Samsung Hub?
Samsung Hub is your one stop for movie and TV content. You can rent or purchase content and watch from any location. You must be connected to Mobile data service, or to a Wi-Fi network, to preview and download a media file. Files you download or purchase are stored in the phone’s internal memory. Samsung Hub uses your Samsung account to manage access and account information.
The Samsung Hub screen provides an overview of all the available categories on one page such as: Music, Video, Books, and Games. The overview page also displays recently-added media that you can rent or purchase.
- Press Home and tap Apps > Samsung Hub.
- Scroll across the screen to select from the following available pages:
- Overview: displays main access for all available categories and recently available content for purchase or rental.
- MUSIC: displays music that is available for purchase and allows you to search for new music.
- VIDEO: displays videos and TV shows that are available for purchase/rental and allows you to search for new content.
- BOOKS: displays books and magazines that are available for purchase and allows you to search for new content.
- GAMES: displays games that are available for purchase or as trials and allows you to search for new content.
- Scroll through the media listings. You can tap items to buy or rent them. As you tap some items, you can listen or watch a preview.
- Follow the prompts to buy or rent media.
What are the terms and conditions for using Samsung Hub media content?
- Any media item (Media Content) may be rented or purchased after you create an account in Samsung Hub.
- Media Content that is purchased and downloaded may be viewed concurrently on up to five (5) devices with Samsung Hub (or “the service”) that are also registered to the same account.
- You may remove a device from your account no more than once every 90 days.
- You may remove Media Content from a device as many times as you’d like. You will have the ability to re-download the Media Content later subject to content re-download availability and content provider permissions.
- You may need network coverage to access Media Content you have acquired through the Service.
- You can use 3G, 4G, or Wi-Fi connectivity to download Media Content.
- Unlike purchased Media Content, rented Media Content will be viewable on only 1 device in your account at a time.
- Media Content is downloaded and saved to your authorized device’s SD card. No SD Card included out of box.
- Your Media Content may pause/stop or not download in networks where there is a weak signal.
- You may begin watching downloaded Media Content as soon as a) license acquisition has occurred and b) sufficient amount of the Media Content has been buffered.
- You must finish watching Media Content within the time limit set out for each piece of content (which may be as short as 24 consecutive hours).
- Stopping, pausing or restarting rented Media Content does not extend the available viewing time.
- In no event will rented Media Content be available for a period of more than thirty (30) days (or shorter on a title-by-title basis) after the Media Content has been rented (e.g., if you begin viewing rented Media Content on the 29th day after the rental transaction, but do not finish viewing the entire title, that rented Media Content may not be available for the entire twenty-four (24) consecutive hour period if such period would extend the viewable time beyond the thirty (30) day rental window).
- Unless otherwise restricted by the Content Providers, you can download Media Content to your TV using HDMI connections; otherwise, you cannot play Media Content downloaded from your mobile device output.
How do I set up WatchON?
Configure basic WatchON settings, to identify your TV provider and sign in to your accounts.
- Press Home and tap Apps > WatchON.
- Follow the prompts to configure options, including:
- Select your country/region to help WatchON find TV information for you.
- Enter your zip code to help WatchON find your TV service provider.
- Find your TV service provider to customize WatchON for your own TV service.
- Select channel list to make sure WatchON can control your TV service.
- Personalize your setup.
- Set up Netflix (optional) to find and share content from your Netflix account.
- Learn about Peel remote.
- Sign in to your Samsung account.
- Continue on to set up your phone as a remote to control your TV.
Note: Tap Menu > Help to learn more about WatchON.
How do I set up my phone as a remote using WatchON?
Use WatchON and your phone to control your TV, set-top box, DVR, Blu-ray or DVD player, stereo, and other electronic devices.
- Press Home and tap Apps > WatchON.
- From the toolbar, tap the remote icon, and then tap Set up now.
- Follow the prompts to find your TV or other devices and configure your phone to control their operation.
Note: Tap Menu > Help to learn more about WatchON.
How do I use the Optical Reader?
Optical reader allows you to use your camera to identify text and QR codes. For example, you can use Optical reader to capture information from a business card.
Press Home and tap Apps > Optical reader.
Note: Tap Menu >Help to learn more about Optical reader.
How do I use Story Album?
With Story Album, you can create a digital album of your story in media. Special moments will be on a timeline, and if you wish, you can have your album published as a hard copy.
Press Home and tap Apps > Story album.
Note: Tap Menu >Help to learn more about Story album.
How do I use Flipboard?
Use Flipboard to create a personalized digital “magazine” out of everything being shared with you. Access news stories, personal feeds and other related material. Flip through your Facebook newsfeed, tweets from your Twitter account, photos from friends and much more.
Press Home and tap Apps > Flipboard.
How do I play and share videos?
Play videos stored on your phone, and share them via Bluetooth, Dropbox, Email, Gmail, Google+, Messaging, Picasa, Wi-Fi Direct, or YouTube.
To play a video:
- Press Home and tap Apps > Video.
- Scroll through the videos stored on your device. After a few seconds, each video thumbnail begins playing a preview of the clip.
- Tap a video to view it.
To share videos:
- Press Home and tap Apps > Video.
- Tap Menu > Share via.
- Tap video(s) to select them for sharing, and then tap Done.
- Choose a sharing option, and then follow the prompts to share the video.
How do I use Pop-up Play for videos?
Multitask with Pop-up Play – transform your video player into a pop-up window floating on the screen. The video will continue to play, and the pop-up window can be resized or moved anywhere on the screen.
- Press Home and tap Apps > Video.
- Tap a video to view it.
- Tap the Pop-up Play icon to continue playing the video in a floating window. Drag the window to any location on the screen, and use two fingers to pinch or spread to resize the floating window.
How do I use Google Now?
Google Now gets you just the right information at just the right time. It tells you today’s weather before you start your day, how much traffic to expect before you leave for work, when the next train will arrive as you’re standing on the platform, or your favorite team’s score while they’re playing. Cards appear throughout the day at the moment you need them.
For more information, visit http://www.google.com/landing/now/.
- Press and hold Home and tap the Google icon.
- Follow the prompts to learn about Google Now, and set up your preferences.
How do I use S Health?
S Health is a wellness application that can help you manage your health. Set fitness goal, check your progress, and keep track of your overall health.
Press Home and tap Apps > S Health.
How do I use S Translator?
Easily translate words and phrases, either spoken or in text.
Press Home and tap Apps > S Translator.
How do I use Polaris Office 5?
Polaris Office Mobile for Android is a Microsoft Office compatible office suite. This application provides a central place for managing your documents online or offline. Polaris Office can also open Adobe PDF (Portable Document Format) files.
Press Home and tap Apps > Polaris Office 5.
How do I use the Lumen Toolbar?
The Lumen Toolbar, available to Sprint Customers, enables an extensive array of new browser extensions that enhance user experience – from contextual recommendations to App discovery to social applications and browser utilities. With one-click access to News Feeds and one-click sharing of content via Facebook™, Twitter™ and other networks, along with community- and friend-based recommendations.
Press Home and tap Apps > Lumen toolbar.
How do I add an event to the Calendar?
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events.
Note: To synchronize calendar events among your Google and Corporate accounts, make sure they are being managed by your phone. See Accounts and Messaging for more information.
- Press Home and tap Apps > Calendar.
- Double-tap a day to which you would like to add an event to reveal the Add event/Add task screen.
- Assign the new calendar event to a current account by tapping the Calendar field and then selecting an account. For this example we are choosing a Corporate account.
- My calendars are calendar entries that are stored locally on the phone and not part of an email account.
- Google/Gmail are calendar entries that are synchronized between your phone and your online Google account.
- Corporate are calendar entries that are synchronized between your phone and either an Exchange Server or available from within Microsoft® Outlook®.
- Tap the Title field and enter a title for the event.
- Tap Save, or tap Edit event details to enter more information about the event:
- Select a From/To time for the event by tapping the corresponding fields, and adjusting the month, day, and year.
- Select a time for the event by tapping the time field and then adjusting the hour and minute. Tap the All day field to assign this as an all day event. If assigned as an all day event, the time fields are removed as options.
- Select a recurrence cycle for the event by tapping the Repeat field.
- Select an alarm time by tapping the Reminder field.
- Enter a location for the event in the Location field or tap the map icon to select the location on the a map.
- Enter a description for the event in the Description field.
- Enter participants in the Participants field.
- Tap Show me as to choose how the event shows on your calendar to other event organizers.
- Tap Privacy to select who is allowed to see this event. Private allows only the participants to see the event. Public allows anyone with access to your calendar to see the event.
- Tap Memos to add an S Memo file as an attachment. For more information, see S Memo.
- Tap Images to add an image from the Gallery or take a new picture using the camera.
- Tap Add event to store the new event and synchronize it with your selected account.
How does the phone alert me for Calendar events?
When your phone is turned on and you have an event alarm scheduled, your phone alerts you and displays the event summary. There are several ways your phone alerts you to scheduled events:
- By playing the assigned ringtone.
- By showing the Alert screen.
How does the phone remind me of Calendar events?
When your phone is turned on and you have an event alarm scheduled, there are several ways your phone alerts you to scheduled events:
- By playing a short beep.
- By indicating an icon within the Status bar.
To view additional options from the Notifications panel:
- Tap the Status bar, and then slide your finger down the screen to open the Notifications panel.
- Tap the upcoming event name from the onscreen list to display the event within the Calendar notifications screen.
- Tap an option.
- Set snooze duration to set the length of time to allow before you are reminded of the event. Choose from: 3 minutes, 5 minutes, 10 minutes,15 minutes, or 30 minutes.
- Snooze to be reminded of the event at a future time.
- Dismiss to dismiss the reminder.
How do I view Calendar events?
The following procedure helps you view your calendar events.
- Press Home and tap Apps > Calendar.
- To view a Calendar event farther out, tap either Week or Month.
- Tap the day for which you would like to view events. (Your phone lists events in chronological order.)
- To display an event’s details, tap it from the current screen.
Different views are available:
- Day view displays a list of the events of one day. The color bars on the left side of the events indicate the type of calendar that includes the event. Slide left or right across the screen to view earlier or later days.
- List view shows a list of events in chronological order. The color bars on the left side of the events indicate the type of calendar that includes the event.
- Week view displays a chart of the events of one week. You can touch and hold on a time slot to create a new event at that time, or tap an event to view its details. Slide left or right across the screen to view earlier or later weeks.
- Month view shows markers on days that have events. Tap a day to view the events of that day. Touch and hold a day to create a new event. Slide up or down to view earlier or later months.
How do I erase Calendar events?
The following procedures show you how to erase your calendar events.
- Press Home and tap Apps > Calendar.
- Open the calendar event details:
- In List, Day, and Week views, tap the calendar event you want to delete.
- In Month view, tap the date where the calendar event occurs, and then tap the calendar event.
- In Year view, tap the month in which the event is located, then the date, then the event.
- Tap Menu > Delete.
- In the Delete confirmation box, tap OK.
- – or –
- If the calendar event is recurring, select Only this event, This & future events, or All events, and tap OK.
What features does the Clock app offer?
The Clock app offers features for keeping track of time and setting alarms.
- Press Home and tap Apps > Clock.
- Swipe your finger along the taps at the top of the screen to view features. Tap a tab to use a feature:
- Alarm: This feature allows you to set an alarm to ring at a specific time.
- World clock: allows you to view the time of day or night in other parts of the world. World Clock displays time in hundreds of different cities, within all 24 time zones around the world.
- Stopwatch: You can use this option to measure intervals of time.
- Timer: You can use this option to set a countdown timer. Use a timer to count down to an event based on a preset time length (hours, minutes, and seconds).
- Desk clock: Display a clock and calendar on the screen, with shortcuts to your favorite apps.
How do I create an Alarm?
Create an alarm event. You can set one-time or recurring alarms, and choose options for how to be notified for the alarm.
- Press Home and tap Apps > Clock.
- Tap Create alarm, and then enter information for the alarm.
How do I delete an Alarm?
- Press Home and tap Apps > Clock.
- Touch and hold an alarm, and then tap Delete from the pop-up menu.
How do I use the Calculator?
Use the Calculator app to perform mathematical calculations.
Note: Rotate the phone to switch to a scientific calculator.
- Press Home and tap Apps > Calculator.
- Tap the keypad to enter your equation. You can touch and hold C to clear all numbers.
How do I use S Memo?
The S Memo application allows you to create memos using the keyboard, your finger, or both. You can add images, voice recordings, and text all in one place.
To view the S Memo Screen:
- Press Home and tap Apps > S Memo.
- From the S Memo screen, tap Menu to access the following options:
- Search: Tap to search for a saved memo.
- Delete: Touch one or all memos and then tap Done.
- Sort by: Set whether to sort the memo list by Date (most recent), Date (oldest), Name, Tag, or Favorites.
- List view/Thumbnail view: Tap to view your existing memos in a list or thumbnail (default) view.
- Import/Export: Export a memo as an S Note or S Memo file, or import an S Note or S Memo file.
- Create folder: Enter a name for a folder in the Folder name field and touch OK.
- Move: Move a memo to a folder.
- Copy: Copy the selected memo to the clipboard.
- Settings: Tap Accounts to access these S Memo settings: Samsung account, Google Docs, Evernote.
- Help: Learn about S Memo.
To create a new S Memo:
- Press Home and tap Apps > S Memo.
- Tap the Text icon (+T) to start a new memo in text mode, or tap the Pen icon (+) to start a new memo in drawing mode. You can change back and forth in a memo to add text with the keyboard and by writing with your finger.
- Tap Menu to access memo options. Available options depend on whether you have saved the memo, or are in keyboard mode. Memo options may include:
- Rename: allows you to change the current memo title.
- Share via: allows you to share your memo using Group Cast, Picasa, Bluetooth, Wi-Fi Direct, Messaging, Dropbox, Google+, Email, or Gmail.
- Delete: allows you to erase the memo.
- Export: allows you to save the memo to your Gallery or as a PDF.
- Save as: allows you to save the memo with a different name.
- Add tag: allows you to set tags to add in searches.
- Add to Favorites: allows you to tag the current memo as a favorite.
- Change background: allows you to set the background for your memo. Swipe the screen to the left or right to select a background and then tap Done.
- Edit pages: allows you to drag pages to a new order.
- Create event: allows you to launch Calendar to create a new event.
- Link to Calendar: allows you to link the memo to your Calendar.
- Lock: allows you to lock the memo by using a PIN number.
- Set as: allows you to set a memo as a contact icon, Home screen wallpaper, Lock screen wallpaper, or a widget.
- Print: allows you to print a memo to a compatible Samsung printer (not included) via Wi-Fi.
- When you are finished creating your memo, tap Save on the top menu bar.
How do I use My Files?
My files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other memory card data in one convenient location. This application allows you to launch a file if the associated application is already on your phone.
- Press Home and tap Apps > My files.
- Folders display, including:
- All files: Tap to choose Device storage, or SD memory card, to show files stored in the phone’s internal memory, or on an optional installed memory card (not included).
- Images: Pictures stored on your phone.
- Videos: Videos stored on your phone.
- Music: Songs stored on your phone.
- Documents: Other files stored on your phone.
Note: Different folders may appear depending on how your phone is configured.
How do I download the Dropbox Desktop Application?
Follow the procedures below to download the desktop application.
- Use your computer’s browser to navigate to: http://www.dropbox.com/.
- Follow the onscreen setup and installation instructions on your target computer containing the desired files.
Important! The computer application must be installed on the computer containing the desired files. This computer must have an active Internet connection.
How do I access Dropbox on my device?
Follow the procedures below to access the Dropbox app.
- Press Home and tap Apps > Dropbox.
- Tap Next, and then tap I’m already a Dropbox user, enter your current account credentials, and tap Log in.
- – or –
- Tap I’m new to Dropbox and follow the onscreen instructions to register for a new account.
Note: The Dropbox service offers 2GB of free “Cloud” storage.
How do I manually upload a picture to Dropbox?
Follow the below procedures to manually upload pictures to the Dropbox app.
- Press Home and tap Apps > Camera.
- After the image is taken, tap the Image Viewer box at the bottom right. This previews the current image.
- Tap the image to reveal the image options at the top of the screen.
- Tap the share icon > Dropbox, select a folder location, and tap Upload.
Note: If your share folder is located on your computer, you will momentarily receive an onscreen popup notifying you that a new image was uploaded to your shared Dropbox folder.
How do I use Lookout Security?
Lookout Security™ provides mobile device-specific security features that are coupled with a minimal performance hit. Lookout Mobile Security provides key security options that are unique to the mobile market. Along with the antivirus and anti-malware tech, there’s a lost and stolen phone locator service, an application privacy adviser, and a backup service.
Press Home and tap Apps > Lookout Security.
How do I use S Voice?
Your phone’s S Voice is a voice recognition application used to activate a wide variety of functions on your phone. This is a natural language recognition application. This goes beyond the Google Search Voice Actions feature that simply recognizes Google commands and search terms. You can ask it questions (Is it raining in Dallas?) or give it commands (Show me where to find cheap gas).
- Press Home and tap Apps > S Voice.
- Navigate through the following onscreen tutorial screens by reading the information and tapping Next, or tap Skip to continue without reading the information.
- Wake up the application by repeating the phrase Hi Galaxy.
Note: The wake-up command/phrase can be changed from “Hi Galaxy” to anything else.
Tap Speak if the phone does not hear you or to give it a command.
How do I use the Voice Recorder?
The Voice recorder allows you to record an audio file up to one minute long and then immediately share it using AllShare, Messaging, Gmail, or via Bluetooth. Recording time will vary based on the available memory within the phone.
- Press Home and tap Apps > Voice Recorder.
- To start recording, tap the record button and speak into the microphone.
- To pause recording, tap the pause button. To end the recording, tap the stop button.
- Tap Menu for options:
- Share: allows you to share your recording using such methods as Bluetooth, Email, Gmail, Messaging, or Wi-Fi Direct.
- Delete: allows you to delete one or more voice recordings. Tap the recordings to delete and tap Delete. Tap OK to confirm the deletion.
- Settings: the following settings are available:
- Storage: allows you to choose where your recordings will be saved. Select between Phone or memory card.
- Recording quality: allows you to set the recording quality to High or Normal.
- Limit for MMS: allows you to choose whether voice recordings you make are limited to a size that can be attached to a multimedia message.
- Contextual filename: allows you to choose whether the phone automatically creates a filename that includes GPS location information. When turned On, contextual filenames are assigned when the GPS tag options is turned On in the Camera, and the phone is connected with a network.
- Default name: allows you to choose the name prefix for your recordings. For example, if your Default name is Voice, your recordings would be named Voice 001, Voice 002, Voice 003, etc.
- Noise reduction: allows you to choose whether the phone uses noise reduction during recording, to improve recording quality.
- Recording volume: allows you to choose the default volume for recordings.
- Channel: allows you to choose whether recordings are made in Stereo or Mono.
- Skip interval: allows you to choose the number of seconds to skip when you press the Forward and Back buttons during playback.
How do I turn Bluetooth On or Off?
When Bluetooth is On, you can scan and find other Bluetooth devices, to share information between the devices. Turn Bluetooth Off when not in use to conserve battery power.
- Press Home and tap Menu > Settings > Connections.
- Tap the ON/OFF switch beside Bluetooth to turn Bluetooth On or Off.
Note: You can also turn Bluetooth On or Off from Notifications. Drag down from the top of the screen, then tap the Bluetooth button.
How do I access the Bluetooth Settings Menu?
The following procedure provides you with a path to the Bluetooth settings menu.
Press Home and tap Menu > Settings > Connections > Bluetooth.
How do I connect a Bluetooth Headset or Car Kit?
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices.
To listen to music with your headset or car kit, the headset or car kit must support the A2DP Bluetooth profile.
- Press Home and tap Menu > Settings > Connections > Bluetooth.
- If Bluetooth is not on, tap the ON/OFF switch to turn it on.
- Make sure that the headset is discoverable, so that your phone can find the headset. Refer to the instructions that came with the headset to find out how to set it to discoverable mode.
- Tap Scan. Your phone will start to scan for Bluetooth devices within range.
- When you see the name of your headset displayed in the Bluetooth devices section, tap the name. Your phone then automatically tries to pair with the headset.
- If automatic pairing fails, enter the passcode supplied with your headset.
The pairing and connection status is displayed below the hands-free headset or car kit name in the Bluetooth devices section. When the Bluetooth headset or car kit is connected to your phone, the Bluetooth connected icon displays in the status bar. Depending on the type of headset or car kit you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices.
How do I reconnect a paired Headset or Car Kit?
When you have paired a headset with your phone, you should be able to reconnect it automatically by turning on Bluetooth on your phone and then turning on the headset. However, sometimes you will need to reconnect manually, for example if you have been using your headset with another Bluetooth device.
- Press Home and tap Menu > Settings > Connections > Bluetooth.
- If Bluetooth is not on, tap the ON/OFF switch to turn it on.
- Make sure that the headset is discoverable.
- Tap the headset’s name in the Bluetooth devices section.
- If prompted to enter a passcode, try 0000 or 1234, or consult the headset or car kit documentation to find the passcode.
- If you still cannot reconnect to the headset or car kit, follow the instructions in Disconnect or Unpair From a Bluetooth Device, and then follow the instructions in Connect a Bluetooth Headset or Car Kit.
How do I disconnect from a Bluetooth Device?
You can disconnect from a Bluetooth device, without removing the pairing relationship between the devices.
- Press Home and tap Menu > Settings > Connections > Bluetooth.
- In the Bluetooth devices section, tap the device, and then tap Disconnect.
How do I unpair from a Bluetooth Device?
You can make your phone forget its pairing connection with another Bluetooth device. To connect to the device again, you will need to pair with it again.
- Press Home and tap Menu > Settings > Connections > Bluetooth.
- In the Bluetooth devices section, tap the settings icon next to the device, and then tap Unpair.
How do I send information using Bluetooth?
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. The first time you transfer information between your phone and another device, you need to enter or confirm a security passcode. After that, your phone and the other device are paired, and you will not need to exchange passcodes to transfer information in the future.
You can send the following types of information, depending on the device you are sending to:
- Images and videos
- Calendar events
- Contacts
- Audio files
- Set the receiving device to discoverable mode. You may also need to set it to “Receive Beams” or “Receive Files”. Refer to the device’s documentation for instructions on receiving information over Bluetooth.
- On the phone, open the application that contains the information or file you want to send. Follow the steps for the type of item you want to send:
- Photo or video (in Camera). After capturing a photo, on the preview screen, tap the share icon > Bluetooth.
- Photos and videos (in Gallery). On the Albums tab, tap an album, select items, and then tap the share icon > Bluetooth.
- Calendar event. In the Calendar’s Day view, Agenda view, or Week view, tap the event and then tap Menu > Send via > Bluetooth.
- Music track. This feature is available through the Music Player. With the track displayed on the Now playing screen, tap Menu > Share music via > Bluetooth.
- Voice recording. On the main Voice Recorder screen, touch and hold a recording and then tap Share > Bluetooth.
- If you are prompted to turn on Bluetooth, tap Yes.
- Tap the name of the receiving device.
- If prompted, accept the connection on the receiving phone, and enter the same passcode on both your phone and the other device, or confirm the auto-generated passcode.
- On the receiving device, accept the file.
Tip: If your phone remembers Bluetooth as a previous selection within the Camera or Gallery, you can tap the Bluetooth icon (to the right of the share icon).
The location where the information is saved depends on the type of information and the receiving device:
- If you send a calendar event or contact, it is normally added directly to the corresponding application on the receiving device.
- If you send another file type to a Windows computer, it is normally saved in the Bluetooth Exchange folder within your personal document folders (e.g., My Documents\Bluetooth Exchange or Users\[username]\Documents).
- If you send a file to another device, the saved location may depend on the file type (e.g., image files might be saved in an “Images” folder).
How do I receive information using Bluetooth?
Your phone is capable of receiving a wide variety of file types with Bluetooth, including photos, music tracks, and documents such as PDFs.
- Press Home and tap Menu > Settings > Connections > Bluetooth.
- If Bluetooth is not on, tap the ON/OFF switch to turn it on.
- Tap the check box next to your phone’s Bluetooth name to make it discoverable.
- On the sending device, send one or more files to your phone. Refer to the device’s documentation for instructions on sending information over Bluetooth.
- If prompted, enter the same passcode on both your phone and the other device, or confirm the auto-generated passcode. A Bluetooth authorization request is displayed on your phone.
- When your phone receives a file transfer request notification, tap Accept.
- When the file is transferred, a notification displays. To open the file immediately, slide down the notifications panel, and then tap the relevant notification.
When you open a received file, what happens next depends on the file type:
- Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application.
- For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events.
- For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list.
How do I remove a microSD Card?
Use the following procedures to remove an optional microSD card from your phone.
Important! You can damage the microSD card by improper installation. Please be careful when inserting, removing, or handling it.
Before removing, ensure the card is unmounted:
- Press Home and tap Menu > Settings > More > Storage.
- Tap Unmount SD card.
To remove the card:
- Remove the battery cover.
- Grasp the phone firmly and locate the slot at the top of the phone.
- Place your fingernail in the opening and firmly “pop” the cover off the phone (similar to a soda can).
- Firmly press the card into the slot and release it. The card should pop partially out of the slot.
- Remove the card from the slot.
- Replace the battery cover.
How do I view microSD Card Memory usage?
Use the following procedure to view memory usage information for an optional installed microSD card.
Press Home and tap Menu > Settings > More > Storage. (The total and available memory space will be displayed.) See Device Memory for more information.
How do I format a microSD Card?
Formatting a microSD card permanently removes all files stored on the card.
- Press Home and tap Menu > Settings > More > Storage.
- Scroll down the screen, tap Format SD card > Format SD card > Delete all.
Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card.
How do I unmount a microSD Card?
When you need to remove an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card.
- Press Home and tap Menu > Settings > More > Storage.
- Tap Unmount SD card.
- Remove the microSD card. See Remove a microSD Card.
How do I transfer files between my phone and a computer using USB?
You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with the music player, Google Play Music, or Sprint Music Plus, just attach your phone to the computer and copy the files to the Music folder.
- Connect your phone to your computer using the supplied USB/charging cable. You may need to remove the USB cable from the Charging Head.
- Insert the smaller end of the cable to the USB Charger/Accessory jack at the bottom of the phone.
- Insert the larger end of the cable into an available USB port on your computer.
- Your phone will automatically detect the connection. When the USB connection icon appears in the Status bar, swipe your finger down from the Status bar to open Notifications.
- On Notifications, the type of connection is shown:
- Connected as a media device: Used for most transfers. You can transfer files in Windows or from a Mac.
- Connected as a camera: Used for transfers of photos using camera software on your computer.
To change the connection type, tap it in the notifications panel to open the Storage settings > USB PC Connection option, and then tap the desired option.
- On your computer, navigate to the detected phone (such as through the My Computer menu) and open it.
- If available, select a drive (Card for an optional installed memory card (not included), or Phone for internal phone storage).
- Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
- When you are done, disconnect your phone from the computer.
How do I back up information before updating my phone’s firmware?
Updating your phone firmware will erase all user data from your phone. You must back up all critical information before updating your phone firmware.
To back up information to your Google account:
- Press Home and tap Menu > Settings > Accounts > Backup and reset.
- Tap Back up my data to turn on the feature (checkmark).
- Tap Backup account to choose or sign in to a Google account to use for backups.
- Tap Automatic restore if you want information saved to the Google account above to be restored when you reinstall apps, such as after a firmware update, or when setting up a new device.
To back up your Microsoft Exchange ActiveSync information:
- Press Home and tap Menu > Settings.
- Tap Accounts, and then tap your Microsoft Exchange ActiveSync account.
- Tap Sync all.
To preserve data on an optional installed memory card:
As an added precaution, to preserve any data on an optional installed microSD card, please remove it from your phone prior to starting the update process.
How do I activate Sprint Worldwide Service on my account?
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
- Chat with or email an international support rep by visiting sprint.com/swwsupport.
- – or –
- Call Sprint Worldwide Customer support at 1-888-226-7212.
How do I install or reinstall the SIM Card?
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions below.
Note: The SIM included contains information specific to your phone and should be retained with the phone for use on GSM networks.
- Using the slot provided, gently lift the cover off the phone. Remove the battery.
- Hold the SIM card so that the metal contacts on the SIM card face down and the cut off corner points to the bottom-right corner of your phone.
- Slide the SIM card into the SIM card slot until it stops.
- Replace the battery and battery cover.
How do I manage global roaming and network mode settings?
Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or GSM/UMTS network when you travel. You may set global roaming options through the settings menu. You may also need to set your network mode options through the settings menu.
To set your roaming options manually:
- Press Home and tap Menu > Settings > Connections > More networks > Mobile networks.
- Select Network mode.
- Configure settings for each category:
- Roaming network: Select Automatic for international use. Home only restricts use to the Nationwide Sprint Network only.
- Roaming settings: Under Domestic CDMA and International CDMA, select the Voice and Data check marks. Under GSM, select the Data check mark.
- Roaming guard: Select your roaming guard preferences for Domestic CDMA, International CDMA, and GSM.
To set your network mode options manually:
- Press Home and tap Menu > Settings > Connections > More networks > Network mode.
- Choose an option:
- To allow connections to CDMA or LTE networks only, touch CDMA or LTE/CDMA.
- To allow connections to GSM or UMTS networks only, touch GSM/UMTS.
- To allow connections to available CDMA/LTE or GSM/UMTS networks, touch Automatic. This is the recommended setting for international use.
How do I make international calls using Plus (+) Code Dialing?
Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States).
Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean.
Note: International access codes and dialing information are available online at sprint.com/sww.
To use Plus Code Dialing to place an international call:
- Press Home and tap Phone > Keypad to display the phone screen.
- Dial the appropriate sequence for your location:
- If you are on the GSM network, touch and hold 0+ to insert a “+” on the dialer screen. (The “+” symbol automatically inserts the international access code for the country from which you are calling.)
- If you are on the CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling.
- Touch 1 (if needed for US country code), and then enter the area code and number.
- Touch the call icon to place the call.
How do I set up my Voicemail Access Number for international travel?
To simplify accessing your Sprint Voicemail while travelling, you can set up your voicemail access number as a Contacts entry. Save the voicemail access number with the international dialing code, to make it faster and easier to access your messages while roaming internationally.
- Press Home and tap Contact.
- Touch the add contact icon.
- If you have accounts set up on your phone, tap a storage account.
- Enter a name for the new contact, for example, “Voicemail”.
- Touch 0+ then 1 then your area code, and your wireless phone number.
- Touch Save.
How do I access my Sprint Voicemail while roaming internationally?
Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail password.
Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information.
To retrieve your voicemail messages:
- Press Home and tap Phone > Contacts tab, touch the voicemail entry and then touch the number to call it.
- When your voicemail answers, touch * (star key), enter the password, and touch # (pound key) to access your voicemail.
New Message Indicators:
- Your voicemail message indicators may be displayed differently when roaming internationally.
- A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received.
- You may see “Missed Call” on your screen prior to receiving a message notification.
- You must call voicemail in order to retrieve messages. Follow the instructions on setting up your voicemail access number for easy access.
Voicemail Troubleshooting:
- Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages.
- If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number.
How do I use International Data Roaming?
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when travelling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check http://www.sprint.com/sww to determine the services available where you are travelling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network.
To get started with Data Services:
You will need to have these services activated on your account. To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services on GSM/UMTS Networks:
To access your email and browse the Web when travelling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone.
- Press Home and tap Menu > Settings > Connections > More networks > Roaming.
- Tap Roaming network, and then change the Roaming network option to Automatic.
- Tap Roaming settings, and then tap Data under GSM networks to allow access to data services while roaming.
Note: Depending on the networks available you may need to choose a specific network under Roaming network.
Access Email and Data Services on CDMA Networks:
If data service is available on a CDMA network, then you only need to set the phone to CDMA, you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.
What do the Status Messages mean when roaming?
You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.
| Status Messages | Message Description |
|---|---|
| Number Not in Service | The number that you entered is not valid. |
| User Not Available | The phone that you called is either busy, out-of-range, or turned off. Please try again later. |
| User Not Authorized | The phone that you called is either busy, out-of-range, or turned off. Please try again later. |
| Please Try Later | This service is temporarily not available. Please try again later. |
| Service Restricted | Service may not be activated properly. Please contact Sprint Customer Service to report the issue for resolution. |
| Service Not Available | This feature is not available on the current network. |
| Emergency Calls Only | Either the service is not activated properly or the current network is available for emergency calling only. Adjust your network settings to check for other available networks. If service is still not available after adjusting the settings, contact Sprint Customer Service to report the issue for resolution. |
| System Busy. Try Later | The system is experiencing heavy traffic. Please try again later. |
| Service Conflict | This service cannot be enabled because an incompatible service has already been turned on. |
| Please Try Again | An error occurred. Note the error code and try again. |
| Self Check Error | A fault was detected with your phone. If this error recurs, note the error and contact Sprint Customer Service. |
| Self Check Fail | An operational fault was detected with your phone. Note the numeric code, turn your phone off, and contact Sprint Customer Service. |
| Wrong PIN | You have entered an incorrect SIM PIN number. You have only three attempts to enter your PIN. After a third unsuccessful attempt, your phone will be locked and you will have to call Sprint Customer Service to have it unlocked. Sprint sets the default to PIN off; if you elect to enable the PIN then you will need to contact Sprint for the default PIN and PUK. |
| PIN Blocked. Call Your Provider | An incorrect SIM PIN was entered three consecutive times. You will be unable to send or receive calls on your phone. Contact Sprint Customer Service to obtain the PIN Unblocked Key (PUK) code. Sprint sets the default to PIN off; if you elect to enable the PIN then you will need to contact Sprint for the default PIN and PUK. |
| Insert SIM | Your SIM Card is not being detected. Please check to ensure that you have inserted the SIM Card. |
| Check SIM Card | Please check your SIM card to make sure it is properly inserted. |
How do I contact Sprint for assistance while traveling internationally?
If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions:
- First try powering your phone off and then back on; this will force your phone to reregister with the network.
- Try manually selecting another network. Information for selecting networks can be found in the phone guide.
If neither of these actions resolves your issue, you will need to contact customer service. When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible:
- Your wireless phone number.
- The city and country you are travelling in.
- Any error message that displays on your phone or that you heard when trying to place a call.
- If the issue is with data, were you able to place voice calls?
- If the issue is with voice service, were you able to access data?
Please call the numbers below if you need assistance:
- While in the United States: Call 1-888-226-7212.
- While traveling outside the United States:
- In GSM mode: touch 0+ and then dial 1-817-698-4199.
- In CDMA mode: enter the country code and then dial 1-817-698-4199.
There is no charge for this call from your wireless phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries:
| Country | From Landline Phone |
|---|---|
| Caribbean (Anguilla, Barbados, Cayman Islands, and Dominica) | 1-888-226-7212 |
| France | 0800-903200 |
| Germany | 0800-180-0951 |
| Italy | 800-787-986 |
| Mexico | 001-877-294-9003 |
| Trinidad and Tobago | 1-800-201-7545 |
| United Kingdom | 0808-234-6616 |
Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges.
How do I access and navigate the main Settings menu?
Use Settings to configure your phone to your preferences. Settings are arranged on tabs by category, to quickly access options.
- Press Home and tap Menu > Settings.
- Tap a tab to access settings by category:
- Connections: Connect to wireless networks, including 3G, 4G, and Wi-Fi, and to other devices.
- My device: Personalize your phone, including sounds and the display, accessibility, and input.
- Accounts: Set up accounts on your phone, like your Google and Samsung accounts, and your email and social networking accounts. You can also set up backup options.
- More: Set permissions for locations and security, and manage your device.
How do I turn Wi-Fi On or Off?
When Wi-Fi is turned On, your device will notify you of available Wi-Fi networks, and you can connect to the Wi-Fi networks. Turn Wi-Fi Off when not in use, to conserve battery power.
- Press Home and tap Menu > Settings > Connections.
- Tap the ON/OFF switch beside Wi-Fi to turn Wi-Fi On or Off.
Note: You can also turn Wi-Fi On or Off from Notifications. Drag down from the top of the screen, then tap the Wi-Fi button.
How do I configure Wi-Fi settings?
Set up and manage wireless access points.
- Press Home and tap Menu > Settings > Connections.
- Tap Wi-Fi, and then tap the ON/OFF switch beside Wi-Fi to turn Wi-Fi On. Wi-Fi must be On to configure settings.
- Configure these settings:
- Smart mode: Tap the ON/OFF switch to turn Smart mode On or Off. When turned On, Smart mode allows your phone to automatically turn on Wi-Fi and connect to known Wi-Fi networks. A known Wi-Fi network is one that you previously set up.
- Add Wi-Fi network: Connect to a new Wi-Fi network.
- Scan: Search for available Wi-Fi networks.
- Wi-Fi Direct: Connect to other Wi-Fi Direct devices.
- Tap Menu to configure advanced settings:
- Advanced:
- Network notification: When enabled, your phone alerts you when a new Wi-Fi network is available.
- Passpoint: When turned On, your phone will connect to passpoint-enabled Wi-Fi networks automatically.
- Keep Wi-Fi on during sleep: Specify when to switch from Wi-Fi to mobile data for data communications, when the device goes to sleep (when the backlight goes out). This setting can affect data usage, and the behavior of devices you connect to your device, such as when using it as a hotspot.
- Check for internet service: When enabled, your phone will check for Wi-Fi Internet service when connected to a Wi-Fi network.
- Wi-Fi timer: When turned On, your phone will automatically connect or disconnect from a Wi-Fi network, using the Starting time and Ending times you set.
- MAC address: (Not configurable) View your device’s MAC address, needed for connecting to some secured networks.
- IP address: (Not configurable) View your device’s IP address.
- WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other equipment.
- WPN PIN entry: (Not configurable) View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment.
- Help: Learn about setting up and using Wi-Fi networks, and other settings.
- Advanced:
How do I use Wi-Fi Direct?
Wi-Fi Direct allows devices to connect to each other directly via Wi-Fi, without a Wi-Fi network or hotspot, and without having to set up the connection. For example, your device can use Wi-Fi Direct to share photos, contacts and other content with other Wi-Fi Direct devices.
- Press Home and tap Menu > Settings > Connections.
- Tap Wi-Fi, and then tap the ON/OFF switch beside Wi-Fi to turn Wi-Fi On. Wi-Fi must be On to configure Wi-Fi Direct settings.
- Tap Wi-Fi Direct at the bottom of the screen. Your device automatically scans for nearby Wi-Fi Direct devices, or you can tap Scan to start scanning.
- After scanning for devices, select a device, then follow the prompts to complete the connection.
- – or –
- Touch Multi-connect to create a connection to devices that support multi-connect. Touch Scan to search for available multi-connect devices, then select the devices and follow the prompts to complete the connection.
How do I turn the Mobile Hotspot On or Off?
Use the Hotspot feature to share your phone’s data network connection with other devices via Wi-Fi.
Note: Using the Hotspot feature consumes battery power and uses data services.
- Press Home and tap Menu > Settings > Connections.
- Tap the ON/OFF switch beside Hotspot to turn Hotspot On or Off.
How do I configure the Mobile Hotspot?
- Press Home and tap Menu > Settings > Connections.
- Tap Hotspot > Configure to set these options:
- Network SSID: View and change the name of your mobile hotspot.
- Hide my device: When enabled, your mobile hotspot is not visible to other Wi-Fi devices during a scan. Other devices can still connect to your mobile hotspot, but will have to set up the connection manually with your Network SSID and Password.
- Security: Choose the security level for your Mobile Hotspot.
- Password: If you choose a security level that uses a password, set a password. By default, the password is your mobile telephone number.
- Show password: When enabled, the contents of the Password field are visible.
- Show advanced options: When enabled, you can access advanced options, including Broadcast channel, to specify the channel your device uses for Hotspot, and you can set the maximum number of connections to your Hotspot.
How do I manage Allowed Devices for the Mobile Hotspot?
Control whether devices can connect to your Mobile Hotspot with the Allowed devices list. After you add devices to the list, they can scan for your phone and connect using your phone’s Hotspot name and password.
Note: Using the Hotspot feature consumes battery power and uses data services.
- Press Home and tap Menu > Settings > Connections.
- Tap Hotspot > Allowed Devices.
- Tap +, and then enter the other device’s Device name and MAC address. Consult the other device’s settings to find its MAC address.
- Tap OK to add the device to the Allowed devices list.
How do I configure Bluetooth settings and visibility?
Pair with other Bluetooth devices, manage your Bluetooth connections, and control your device’s visibility to other devices.
- Press Home and tap Menu > Settings > Connections.
- Tap Bluetooth, and then tap the ON/OFF switch to turn Bluetooth On. Bluetooth must be On to configure settings.
- From the Bluetooth screen, configure these settings:
- Tap the ON/OFF switch to turn Bluetooth On or Off.
- Tap your device’s name to enable or disable visibility to other Bluetooth devices. When your device is visible, other devices can find your devices during a scan. Your device remains visible for the period of time set in the Visibility timeout setting.
- Tap a paired device to connect to it, or touch the settings icon beside a device to change its settings.
- Tap Scan to search for visible Bluetooth devices. After searching, tap a device to pair with it.
- Tap Menu for more settings:
- Visibility timeout: Set the length of time your device is visible to other devices when you turn on visibility.
- Received files: View files transferred to your device via Bluetooth.
- Help: Learn about Bluetooth, and other settings.
How do I monitor and configure Data Usage?
Monitor data usage, and control your device’s connection to mobile data service.
Note: Data is measured by your phone. Your service provider may account for data usage differently.
- Press Home and tap Menu > Settings > Connections.
- Tap Data usage to configure options:
- Mobile data: Enable or disable Mobile data. You can also control Mobile Data at Notifications.
- Limit mobile data usage: When enabled, your mobile data connection will be disabled when the specified limit is reached. After enabling the setting, drag the red limit line on the graph below to set the data usage limit.
- Alert me about data usage: When enabled, your device will alert you when mobile data usage reaches the warning limit you set. After enabling the setting, drag the orange warning line on the graph below to set the data usage warning limit.
- Data usage cycle: Tap the menu, and then choose a time period for data usage. Data usage for the period displays on the graph, along with usage by application below.
- Tap Menu to set other options:
- Data roaming: When enabled, your device can connect to mobile data service when outside your home network area. Using data while roaming may incur additional costs; contact your service provider for more information.
- Restrict background data: Your device is capable of connecting to the network in the background, for synchronization or other services. When enabled, background connections will not occur.
- Auto sync data: When enabled, your device will synchronize with accounts automatically, at any time.
- Show Wi-Fi usage: When turned On, a separate tab displays data usage while connected to Wi-Fi.
- Mobile hotspots: Select Wi-Fi networks that are mobile hotspots. You can restrict apps from using these networks, and you can configure apps to warn you before using these networks for large downloads.
How do I enable or disable Airplane Mode?
Enabling Airplane mode turns off calling, messaging, and data network features. It also turns off other connectivity features, such as Wi-Fi and Bluetooth.
While in airplane mode, you can use other features of your device, such as playing music, watching videos, or other applications.
To use Wi-Fi and Bluetooth when Airplane mode is enabled, turn them on in Settings, or on the Notifications panel.
- Press Home and tap Menu > Settings > Connections.
- Tap More networks, and then tap the check box next to Airplane mode to enable or disable the option.
Note: You can also control Airplane mode from the Device options menu. Press and hold the Power/Lock Key, then tap Airplane mode.
How do I configure Mobile Networks settings?
Set options for network selection and data service.
- Press Home and tap Menu > Settings > Connections.
- Tap More networks > Mobile networks.
- Configure options:
- Mobile data: When enabled, your device connects to the mobile data network.
- Network mode: Choose a preferred network mode.
- Network operators: Configure network operators.
How do I use Tethering?
Use Tethering to share your device’s internet connection with a computer that connects to your device via USB cable, or by Bluetooth.
- Press Home and tap Menu > Settings > Connections.
- Tap More networks > Tethering.
- Choose a tethering method:
- USB tethering: Connect the computer to the device via USB cable, then touch USB tethering to turn tethering On or Off.
- Bluetooth tethering: Pair your device with the computer via Bluetooth. Consult the computer’s documentation for more information about configuring your computer to pair via Bluetooth. Touch Bluetooth Tethering to turn tethering On or Off.
Note: Tap Help for information about using Tethering.
How do I set up and manage VPNs?
Set up and manage Virtual Private Networks (VPN).
Note: VPN settings include storage of login credentials on your device. You must configure a screen unlock pattern, PIN or password before setting up a VPN.
- Press Home and tap Menu > Settings > Connections.
- Tap More networks > VPN.
- Tap + to add a VPN, with these options:
- Name: Enter the name of the VPN.
- Type: Choose the type of VPN, from PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSec Xauth RSA, or IPSec Hybrid RSA.
- Server address: Enter the VPN server address.
- PPP Encryption (MPPE): Tap to enable, if applicable for the VPN.
- Show advanced options: Tap to set other options, depending on the type of VPN.
- Tap Save to save the VPN.
How do I configure Roaming settings?
When you are outside your home network area, your phone can still connect to other networks that your provider supports via roaming. There may be additional costs for accessing networks while roaming, so you may want to control your phone’s roaming behavior with Roaming settings.
- Press Home and tap Menu > Settings > Connections.
- Tap More networks > Roaming.
- Configure options:
- Roaming network: Select a roaming default, from Home only, to only connect to the Sprint network, or Automatic, to allow connections to Sprint’s partner networks, if available.
- Roaming settings: Choose options for roaming, including Voice and data for Domestic CDMA and International CDMA networks, and Data for GSM networks (if available).
- Roaming guard: Choose options for preventing roaming for certain functions. Enable or disable roaming access for Voice and data for Domestic CDMA, Voice, Data and Outgoing SMS for International CDMA networks, and Voice, Data and Outgoing SMS for GSM networks (if available).
How do I turn NFC On or Off?
Use NFC (Near Field Communication) to share information between your device and another NFC device by touching the devices together, typically back-to-back. NFC is used with S Beam and Android Beam, and must be turned On to use these features.
- Press Home and tap Menu > Settings > Connections.
- Tap the ON/OFF switch beside NFC to turn NFC On or Off.
Note: Tap Menu > Help for information about using NFC.
How do I turn S Beam On or Off?
Share more and share it faster with S Beam. From photos to documents, large video files to maps, you can share almost anything instantly with one touch, simply by placing your devices back-to-back. S Beam uses your device’s NFC (Near Field Communication) feature to send, or “beam”, content to other NFC devices. S Beam works in the background. Use the sharing options from your favorite apps to select content to share via S Beam. For example, you can beam pictures or videos from Gallery, or songs from Music player. Just bring the devices together (typically back to back), and then tap the screen.
When S Beam is turned On, you can send or receive data by touching your device to another NFC-capable device.
- Press Home and tap Menu > Settings > Connections.
- Tap the ON/OFF switch beside S Beam to turn S Beam On or Off.
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