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What do I need to get started with my Sonos system?
Here’s what you’ll need:
• WiFi: Have your network name and password ready.
• Mobile device: Connected to the same WiFi. You’ll use this for setup.
• Sonos S2 app: You’ll use it to set up and control your Sonos system – choose what to play, where to play it, and how loud. Install the app on the mobile device you’re using for setup. (If you’re upgrading from the Sonos S1 app, you can remove S1 from your device after you upgrade.)
• A Sonos account: If you don’t have an account, you’ll create one during setup.
I’m new to Sonos. How do I perform the initial setup?
Download the app from the app store on your mobile device. Open the app and we’ll guide you through setup.
Once your Sonos system is set up, you can use your computer to control the music, too.
What are the different setup options for a Sonos system?
Setting up Sonos on your home WiFi is the answer for most homes.
If your WiFi is slow, doesn’t reach all the rooms where you want to use Sonos, or is already in high demand you can connect a Sonos product to your router with an Ethernet cable to create a separate wireless network just for your Sonos system.
Note: Your Sonos products and the mobile device with the Sonos app need to be on the same WiFi network. You can switch between wired and wireless setup if something changes in your home.
I already have a Sonos system. How do I add a new product like the SONOS SUB?
You can easily add a new Sonos product anytime – just plug it in, open the Sonos app on your mobile device, and tap > System > Add Product.
How do I manage my Sonos account?
If you need to verify your user ID, change a password, or transfer your account to a different email address, open the app on your mobile device and tap the settings icon > Account.
If Account isn’t available, your system needs to be updated.
How can I set up parental controls on my Sonos system?
You can restrict access to explicit music.
Open the app on your mobile device and tap the settings icon > System > Parental Controls.
Sign into your Sonos account to set filter options.
Note: You can also limit the maximum volume for a room.
What are the main features and capabilities of the SONOS SUB?
The SONOS SUB offers several features to enhance your audio experience:
• Instantly adds a dimension of deep bass impact to your audio listening experience.
• Pair Sub (Gen 3) with any other Sub and feel the bass from every corner of the room.
• Allows placement anywhere because it’s wireless and compact – position it vertically or horizontally on any floor surface.
• The top of the acoustic slot doubles as a handle so you can lift it.
• Sub (Gen 3) is compatible with Sonos S2 only.
Note: Sonos Sub is designed for use with most Sonos speakers, except Sonos Connect, Port and Move. Make sure you set up at least one speaker before adding Sub.
How do I use the controls and understand the lights on my SONOS SUB?
| Join button | Press to connect during setup. |
| Status light | Indicates the status. If the light is distracting, you can turn it off in your room’s settings. |
What ports are available on the connector panel of the SONOS SUB?
| Ethernet port | Use an Ethernet cable to connect Sub to your home network. |
| AC power (mains) input | Use only the supplied power cord to connect to a power outlet (using a third party power cord will void your warranty). Be sure to use the proper power adapter for your country. Push the power cord firmly into Sub until it is flush with the surface. |
What are the placement guidelines for my SONOS SUB?
The SONOS SUB is designed to provide optimal sound wherever you place it. Here are some guidelines:
• Use the acoustic slot as a handle to lift Sub out of the box. You should always bend your knees when lifting heavy objects to avoid undue stress on your back.
• Make sure at least one side of the slot is free from obstruction. If you place it vertically against a wall, don’t block the front opening. If you place Sub horizontally on the floor, don’t put anything on top of it. Leave at least 1″ clearance along the top of Sub if placing under furniture.
• Sub is designed to sit on the floor. You can place it in a corner, against the wall, behind, under, or next to any piece of furniture on any kind of floor surface.
• Position Sub either vertically or horizontally. If you’re going to use it horizontally, you can attach permanent felt feet (available upon request).
Note: Sub contains strong magnets. Don’t place it near equipment that is sensitive to magnetic fields.
How do I attach the optional felt feet for my SONOS SUB?
If you’re placing the Sub horizontally on a floor, you can attach permanent felt feet to protect your floor. If you’re putting it on a rug or using it vertically, no need to adhere the felt feet.
Note: The felt feet are not removable – a strong adhesive will keep them permanently attached to Sub.
1. Lay Sub down so the Sonos logo is facing down. Make sure you adhere the felt feet to the side that doesn’t have the Sonos logo.
2. Place the enclosed guide on one corner of the unit and fold the flaps over the edge.
3. Peel the backing off one of the feet.
4. Press the felt foot (sticky side down) onto the unit inside the circular portion of the guide.
5. Attach the other 3 felt feet the same way.
How do I connect the power cable to my SONOS SUB?
Attach the power cord and plug in Sub. Be sure to push the power cord firmly into Sub until it is flush with the surface.
If you don’t have the app, download it from the app store. You’ll use it to set up and control your Sonos system. Make sure you set up at least one speaker before adding Sub.
How can I adjust the settings for my SONOS SUB?
Sub’s settings are set during the initial setup process, but you can make changes anytime.
1. Go to the sound settings for the room that’s associated with your Sub. It appears as room (+Sub) in your list of rooms.
2. Tap Sub Audio.
3. Choose one of the following options:
• Sub: Choose On or Off to turn the sound from Sub on and off.
• Sub Level: Use the slider to increase or decrease volume. (You can use this setting to match the subwoofer level to the level of your main speakers.)
• Phase Control: Choose 0° or 180° to set the phase control for your Sonos Sub or third-party subwoofer. This can help integrate your subwoofer with other speakers in the room. (You’ll see this setting when you pair a Sonos Sub or third-party subwoofer with a Sonos Amp or Connect:Amp.)
• Crossover Frequency: Adjust the frequency at which the sound transitions to the subwoofer. By default this is 80 Hz.
• Recalibrate Sub. If you move your Sub to another location, purchase new speakers, or just want to adjust the sound after initial setup, you can recalibrate Sub (Android devices only).
When should I change the crossover frequency for my SONOS SUB?
You may wish to choose a different crossover frequency if:
• The main speakers sound distorted at high volumes – moving to a smaller speaker size setting can help.
• Your attention is drawn to Sub’s location while listening to music – moving to a larger speaker size setting can help.
| 1 | Compact | 110 Hz |
| 2 | 100 Hz | |
| 3 | 90 Hz | |
| 4 | Bookshelf / Ceiling | 80 Hz |
| 5 | 70 Hz | |
| 6 | Floor | 60 Hz |
| 7 | 50 Hz |
How do I pair my SONOS SUB with a different speaker?
You can easily pair Sub with a different Sonos speaker (except the Sonos Connect). If you’re moving Sub to a new room, wait for the status light to stop flashing after you plug it back in.
1. Go to the sound settings for the room that’s associated with your Sub. It appears as room (+Sub) in your list of rooms.
2. Remove Sub.
3. You can pair Sub with a different Sonos product or choose not to use Sub right now. It will appear on the System screen as Sub (unused) until you pair it with another Sonos speaker.
What are the technical specifications of the SONOS SUB?
| Audio | |
| Amplifier | Two Class-D digital amplifiers. |
| Speakers | Two force-canceling speakers positioned face-to-face for deeper, richer sound and zero cabinet buzz or rattle. |
| Dual Acoustic Ports | Tuned to enhance Sub performance. |
| Frequency Response | Plays down to 25 Hz. |
| All Digital Sound | All filter settings, active equalization, and time alignment are done digitally through state-of-the-art DSP (Digital Signal Processing) circuitry for zero-loss audio quality and energy. |
| Automatic Equalization | The system automatically adjusts audio settings across all connected components. |
| Networking | |
| Ethernet Port | One 10/100 Mbps Ethernet port. You can plug a Sonos product directly into your router if your WiFi is unstable. |
| Wireless Connectivity | Connects to WiFi network with any 802.11a/b/g/n 2.4 or 5 GHz broadcast-capable router. |
| General | |
| Power Supply | Auto-switching 100-240 V, 50-60 Hz 2 A AC universal input. |
| Dimensions (H x D x W) | 15.3 x 6.2 x 15.8 in. (389 x 158 x 402 mm) |
| Weight | 36.3 lb (16 kg) |
| Operating Temperature | 32° F to 104° F (0° C to 40° C) |
| Supported Devices | Sub is designed for use with most Sonos speakers, except Sonos Connect, Port and Move. |
What are the important safety instructions for the SONOS SUB?
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos components.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.
9. Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cable or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. The Mains plug should be readily available to disconnect the equipment.
14. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
15. Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as vases, on the apparatus.
How can I play music in different rooms or group rooms together on my Sonos system?
Tap the ‘Rooms’ icon on a mobile device to see what’s playing in each room. To change what’s playing, tap a room, and choose different content from Browse, Search, or My Sonos.
Select the group icon to play the same music in more than one room. With the Sonos S2 app, you can also save a group of rooms to easily select it again later.
If you’re near a speaker, press and hold the play/pause button to easily add the music from another room. If different content is playing in different rooms, just press and hold until you hear the sound you want.
What Room Settings can I customize for my Sonos products?
| Trueplay | Trueplay analyzes the surroundings in a room and then adjusts each woofer and tweeter to provide you with the best sound for that room. |
| EQ settings | Sonos products ship with preset equalization settings. You can change the sound settings (bass, treble, balance, or loudness) to suit your personal preferences. |
| Room name | If you move your speaker to a new room, you can change its name in your room’s settings. |
| Status light | There’s a status light on each product. If the light is distracting, you can turn it off in your room’s settings. |
| Speaker touch controls | You can disable the touch control buttons on your speaker. You may want to do this to prevent a child or curious pet from accidentally adjusting playback or volume. |
| Set max volume | You can set a maximum volume for each room. |
| Turn off WiFi | You can turn off your speaker’s WiFi when it’s connected to your network with an Ethernet cable. This reduces power consumption and can improve connectivity for some wired speakers. |
| Line-In | You can connect an audio device like a turntable, stereo, or MP3 player to a Play:5, Amp, Connect, or Connect:Amp and stream the audio to Sonos. |
How do I set up a stereo pair with Sonos speakers?
You can pair two Sonos speakers in the same room for a wider, stereo experience. One speaker serves as the left channel and one serves as the right channel.
Note: The Sonos speakers in a stereo pair must be the same type.
How can I adjust the surround sound settings for my Sonos home theater?
When you add your speakers as surrounds, surround sound is optimized for your room. You can adjust these settings:
| Surrounds | Turn surround sound On or Off. |
| TV Level | Adjust surround volume for TV audio. |
| Music Level | Adjust surround volume for music. |
| Music Playback | Ambient (subtle) or Full (louder, full range). Doesn’t apply to TV audio. |
| Balance Surround Speakers | Manually balance your surround speakers. |
What are the general home theater settings I can adjust for my Sonos system?
Use the Sonos app to adjust sound settings or change the way your home theater speaker works with your TV.
| TV dialog settings | If the TV audio is out of sync with the video, you can adjust the audio delay (lip sync) in your room’s settings. |
| Group audio delay | If you notice audio issues when playing to a group, you can adjust this setting. |
| TV autoplay | If music or other content is playing when you turn on your TV, the audio automatically switches to TV audio (default). If you don’t want this to happen, turn off TV Autoplay in your room’s settings. |
| Speech enhancement | Makes TV dialog easier to hear. |
| Night sound | Enhances quiet sounds and reduces the intensity of loud sounds. Turn on to reduce the volume while still experiencing proper balance and range. |
| Remote control setup | During setup, you’ll program a remote control. You can program a different remote control any time. |
What are the different ways I can play music on my Sonos system?
There are lots of ways to get the music playing on Sonos:
• The Sonos app. The free Sonos app is the easiest way to play anything and everything on Sonos. Simply open the app, tap the browse icon and choose from the list of music sources.
• Voice commands. If you have a voice-enabled Sonos speaker, you can use your voice to play and control the music. Ask Alexa to play your favorite radio station or the top hits on Spotify.
• Controls on the speaker. If you’re near a speaker, you can use the speaker controls to adjust volume, stop the music, or change the song.
• Another streaming app. Control Sonos directly from a different app (like Spotify, Pandora, or Pocket Casts). Just open the app and connect to a Sonos room or group to start the music.
• Airplay 2. Use AirPlay 2 to stream music, movies, podcasts, and more directly from your favorite apps to your Sonos speakers. Listen to Apple Music on your Sonos One. Watch a YouTube or Netflix video and enjoy the sound on Sonos.
How do I use voice services with my Sonos system?
You can use your voice to play and control songs, playlists, radio stations, and more.
• Amazon Alexa: you’ll need the Sonos app and the Alexa app with the Sonos skill enabled. You’ll make some changes in both apps during setup.
• The Google Assistant: you’ll need the Sonos app and the Google Assistant app. You’ll make some changes in both apps during setup.
• Siri: you’ll need the Apple Home app. Add your AirPlay 2-compatible Sonos speakers to the Apple Home app and then use an iPhone, iPad, or Apple TV to ask Siri to play music (currently limited to Apple Music).
Note: Voice control isn’t supported in every country yet – this feature will be available as soon as Sonos and a voice service launch together in your region.
How can I set alarms and sleep timers on my Sonos system?
Wake to music you love by setting an alarm with a favorite song, station or playlist.
• Wake up to different songs, radio stations or playlists on different days.
• Have your favorite songs rocking when you come home from work.
• Schedule Sonos to play for a few hours every night you’re on vacation.
To set a sleep timer for Sonos to shut off automatically, tap the song title on the Now Playing screen to set a sleep timer.
How do I update my Sonos system?
Sonos regularly adds new features so your listening experience is always improving. You can set your Sonos speakers to update automatically in the background so you always have the latest features without interrupting your listening.
What should I do if I have a new router or network password for my Sonos system?
If you have a wireless setup (no Sonos product connected to your router):
After you install a new router or change your network password, update your Sonos system with the new network information. Just open the Sonos app and we’ll walk you through it.
If you have a wired setup (there’s a Sonos product connected to your router):
You don’t have to do anything when you install a new router (as long as you connect a Sonos product to it) or when you change your password. Your Sonos products will continue to work as before.
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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