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What do the safety messages on the SCHNEIDER ELECTRIC APC SMV3000CA mean?
The special messages on the equipment or in the documentation warn of potential hazards or call attention to information that clarifies or simplifies a procedure. Understanding these messages is crucial for safe operation.
The addition of a lightning bolt symbol to either a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
The exclamation point symbol is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
DANGER: DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING: WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION: CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: NOTICE is used to address practices not related to physical injury.
What are the product handling guidelines based on weight for the SCHNEIDER ELECTRIC APC SMV3000CA?
Please follow these guidelines when handling the equipment based on its weight:
| Weight Range (kg) | Weight Range (lb) | Handling Recommendation |
|---|---|---|
| <18 kg | <40 lb | Can be handled by one person. |
| 18-32 kg | 40-70 lb | Requires two people to handle. |
| 32-55 kg | 70-120 lb | Requires three people to handle. |
| >55 kg | >120 lb | Requires a mechanical lifting aid. |
What are the general safety instructions for the SCHNEIDER ELECTRIC APC SMV3000CA?
Adhere to all national and local electrical codes.
This UPS is intended for indoor use only. To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area, free of conductive contaminants.
Mains socket outlet that supplies the UPS shall be installed near the UPS and shall be easily accessible.
UPS must be connected to an earthed mains socket outlet.
Connect the power cable directly to a wall outlet. Do not use surge protectors or extension cords.
CAUTION: This UPS is designed to satisfy all of requirement of PCs only.
CAUTION: Risk of electric shock, do not remove the chassis cover. Servicing should be performed by Qualified Engineer.
What are the CAUTION instructions regarding hydrogen sulphide gas and excessive smoke for the SCHNEIDER ELECTRIC APC SMV3000CA battery?
To avoid injury from hydrogen sulphide gas and excessive smoke, follow these instructions:
Replace the battery at least every 5 years.
Replace the battery immediately when the UPS indicates battery replacement is necessary.
Replace battery at the end of its service life.
Replace batteries with the same number and type of batteries as originally installed in the equipment.
Replace the battery immediately when the UPS indicates a battery over-temperature condition, or UPS internal over-temperature, or when there is evidence of electrolyte leakage. Power off the UPS, unplug it from the AC input, and disconnect the batteries. Do not operate the UPS until the batteries have been replaced.
Failure to follow these instructions can result in injury.
What are the general battery safety precautions for the SCHNEIDER ELECTRIC APC SMV3000CA?
Servicing of user replaceable batteries should be performed or supervised by personnel knowledgeable about batteries and required precautions. In this case batteries are not user replaceable.
When replacing battery the UPS must be OFF, and its AC inlet unplugged.
CAUTION: Do not dispose of batteries in a fire. The batteries may explode.
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Do not open or mutilate batteries. They contain an electrolyte that is toxic and harmful to the skin and eyes.
CAUTION: A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries:
a. Remove watches, rings or other metal objects.
b. Use tools with insulated handles.
c. Wear rubber gloves and boots.
d. Do not lay tools or metal parts on top of batteries.
e. Disconnect the charging source prior to connecting or disconnecting battery terminals.
f. Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance.
CAUTION: The UPS contains internal batteries and may present a shock hazard even when disconnected from AC power.
CAUTION: Risk of electric shock, Battery Circuit is not isolated from AC input, hazardous voltage may exist between battery terminals and ground. Test before touching.
What is the radio frequency warning for the SCHNEIDER ELECTRIC APC SMV3000CA?
This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in which case the user may be required to take additional measures.
What is included in the inventory with the SCHNEIDER ELECTRIC APC SMV3000CA?
The package contains:
USB cable
Software, User documentation (on CD)
What are the product features of the SCHNEIDER ELECTRIC APC SMV3000CA?
| A | ON/OFF button |
| B | RS-232 |
| C | USB port |
| D | Fan/ventilation hole |
| E | Battery connector |
| F | AC Inlet |
| G | Fuse |
| H | Battery backup outlets with surge protection |
| I | Output breaker |
| J | Intelligent Slot |
| K | Dry contact |
| L | EPO |
What do the indicators on the front panel LCD of the SCHNEIDER ELECTRIC APC SMV3000CA mean?
| Number | Description | Status |
|---|---|---|
| 1 | On Line mode | Indicates the UPS is running on AC power. |
| 2 | Battery mode | Indicates the UPS is running on battery power. |
| 3 | Automatic Voltage Regulation | Indicates the AVR is active. |
| 4 | Battery capacity | Shows the current charge level of the battery. |
| 5 | Load capacity | Shows the percentage of load on the UPS. |
| 6 | UPS status | Displays input/output voltage and other status information. |
| 7 | Power ON/OFF button | Used to turn the UPS on or off. |
How do I properly install the SCHNEIDER ELECTRIC APC SMV3000CA?
Before installing the UPS, ensure the input breaker on the UPS upstream is Type C rated at 16A.
UPS MUST be installed indoor with controlled environment free of excessive dust, corrosive air or conductive dust.
Do NOT install in outdoor.
Keep out of direct sun light, water and heat sources.
Place the unit on the stable floor.
How do I connect the battery on the SCHNEIDER ELECTRIC APC SMV3000CA?
Connect the battery by pulling the battery handle up, and then pushing it into the unit. The battery connector is located on the rear panel.
Connect prior to operation.
Disconnect prior to transportation. Turn OFF the UPS and remove input power cable before disconnecting the battery connector.
How should I connect equipment to the SCHNEIDER ELECTRIC APC SMV3000CA?
Connect your equipment to the UPS outlets on the rear panel. Avoid using extension cords.
Do NOT connect printers, heaters, or copiers to the UPS.
During a power outage or other AC problems, the Battery Backup outlets receive power for a limited time from the Easy UPS.
How do I power on the SCHNEIDER ELECTRIC APC SMV3000CA for the first time?
1. Plug the Easy UPS power cord directly into a wall outlet, not into a surge protector or power strip.
2. Press the ON/OFF button to turn on the unit. The Easy UPS should charge the battery for at least 8 hours to ensure sufficient runtime.
3. Press the ON/OFF button for 1-3 seconds. A buzzer sound confirms that the Easy UPS is on and providing power to the outlets.
How do I perform a cold start on the SCHNEIDER ELECTRIC APC SMV3000CA?
Use the cold start feature to supply power to connected equipment from the UPS batteries when the UPS is off and there is no utility power. To do this, simply press the ON/OFF button when the unit is not connected to AC power.
How does the dry contact interface on the SCHNEIDER ELECTRIC APC SMV3000CA work?
When the UPS is operating in one of three conditions shown below, the dry contact interface will be activated.
When the UPS detects a battery failure, PIN1-2 of a dry contact will be activated.
When the UPS is operating in AC mode, PIN1-3 of a dry contact will be activated.
| When UPS is operating in… | Activate |
|---|---|
| 1. AC mode | PIN 1-3 |
| 2. Backup mode | N/A |
| 3. Standby mode | N/A |
| 4. AC mode and Battery weak | PIN 1-2 & PIN 1-3 |
| 5. Standby mode and Battery weak | PIN 1-2 |
What are the specifications for the SCHNEIDER ELECTRIC APC SMV3000CA and related models?
| Model | SMV750A | SMV1000A | SMV1500A | SMV2000CA | SMV3000CA | |
|---|---|---|---|---|---|---|
| Input | Voltage | 120VAC | ||||
| Voltage range | 83-145Vac±5Vac | |||||
| Connection | NEMA5-15P | NEMA5-15P | NEMA5-20P | NEMA5-30P | ||
| Frequency Range | 45-65 Hz (auto sensing) ±1Hz | |||||
| Output | UPS Capacity (total) | 750VA 525W | 1000VA 700W | 1500VA 1050W | 2000VA 1400W | 3000VA 2100W |
| Rated Voltage | 120VAC | |||||
| Transfer time | Typical 2-6 ms, 12ms max. | |||||
| Waveform | Pure Sine Wave | |||||
| Battery | Type (maintenance-free) | 12V/7Ah x 2 lead acid | 12V/7Ah x 2 lead acid | 12V/10Ah x 2 lead acid | 12V/7Ah x 4 lead acid | 12V/9Ah x 4 lead acid |
| Charging time | 4-6 hours recover to 90% capacity | |||||
| Physical | Dimension (DxWxH, mm) | 410 x 160 x 220 | 455 x 180 x 240 | |||
| Net Weight (kg) | 15 | 18 | 20 | 28 | 31.5 | |
| Gross Weight (kg) | 18 | 21 | 23 | 32 | 35.5 | |
| Environment | Operating temperature & Humidity | 0-95 % RH @ 0-40°C (non-condensing) | ||||
| Noise level | Less than 45 dB | |||||
| Enclosure type | IP Rating | IP20 | ||||
What do the various audible indicators and status icons mean on the SCHNEIDER ELECTRIC APC SMV3000CA?
| If the Easy UPS… | Possible cause… |
|---|---|
| Beeps every 2 seconds. | Easy UPS is running on battery. You should consider saving any work in progress. |
| Continuous Beeping. | Low battery condition and battery run-time is very low. Promptly save any work in progress, exit all open applications, and shut down the operating system. |
| Continuous tone with Load Capacity icon illuminated. | Battery Backup outputs are overloaded. |
| Continuous tone with ‘Err’ illuminated.
a. Press ON/OFF button for 1-3 seconds to mute the alarm. b. Continuous tone will persist until battery LOW. (<11Vdc each BATT) |
Err 01: Fan fault detected Err 02: Inverter short Err 03: Inverter over voltage Err 04: Emergency power off, EPO |
| Beeps every 4 seconds with Battery icon illuminated. | The battery is near the end of useful life or damaged. |
What should I do if my SCHNEIDER ELECTRIC APC SMV3000CA will not turn on?
| Problem and Possible Cause | Solution |
|---|---|
| The Easy UPS has not been turned on. | Press the ON/OFF button. |
| The Easy UPS is not connected to AC power, there is no AC power available at the wall outlet, or the AC power is experiencing a brownout or over voltage condition. | Make sure the power cord is securely connected to the wall outlet, and that there is AC power available at the wall outlet. Where applicable, check that the wall outlet is switched on or input fuse works properly. |
| The battery is disconnected. | Refer to the installation instructions on how to connect the battery. |
What should I do if connected equipment loses power when using the SCHNEIDER ELECTRIC APC SMV3000CA?
| Problem and Possible Cause | Solution |
|---|---|
| An Easy UPS overload condition has occurred. | Remove all nonessential equipment connected to the outlets. One at a time reconnect equipment to the Easy UPS. |
| The Easy UPS battery is completely discharged. | Connect the Easy UPS to AC power and recharge for 10 hours. |
| The Easy UPS may require service. | Contact Schneider Electric Technical Support. |
Why is the SCHNEIDER ELECTRIC APC SMV3000CA operating on battery power while still connected to AC power?
The plug has partially pulled out of the wall outlet, the wall outlet is no longer receiving AC power, or the fuse has been blown. Ensure that the plug is fully inserted into the wall outlet. Ensure that the wall outlet is receiving AC power by checking it with another device. Or replace the fuse.
What does “Err 01: Fan fault detected” mean on the SCHNEIDER ELECTRIC APC SMV3000CA and how do I fix it?
This error indicates a problem with the cooling fan. Turn the Easy UPS off. Clean dust or foreign materials clogging the cooling fan and turn the Easy UPS back on. If the error message persists, the unit may require service.
What does “Err 02: Inverter short detected” mean on the SCHNEIDER ELECTRIC APC SMV3000CA and how do I fix it?
This error indicates a short circuit in the inverter. Turn the Easy UPS off. Disconnect non-essential equipment from the outlets and turn the Easy UPS on. If the error message persists, the unit may require service.
What does “Err 03: Inverter over voltage detected” mean on the SCHNEIDER ELECTRIC APC SMV3000CA?
This error indicates that the inverter is producing a voltage that is too high. If this error occurs, the unit may require service.
What does “Err 04: Emergency power off, EPO” mean on the SCHNEIDER ELECTRIC APC SMV3000CA?
This error indicates the Emergency Power Off (EPO) function has been activated. Make sure the EPO connector was not activated or removed. If the error message persists, the unit may require service.
Why is my SCHNEIDER ELECTRIC APC SMV3000CA beeping every 4 seconds?
This indicates an issue with the battery. Either the battery is disconnected, or it is near the end of its useful life or damaged. First, make sure the battery connector in the rear panel is securely connected. If the beeping continues, the battery may need to be replaced.
What should I do if the SCHNEIDER ELECTRIC APC SMV3000CA has an inadequate battery runtime?
If the runtime is shorter than expected, it could be for one of two reasons:
1. The battery is not fully charged. Leave the Easy UPS connected to AC power for 10 hours while the battery charges to full capacity.
2. The battery is near the end of useful life and should be replaced. As a battery ages, the runtime capability decreases.
What steps should I follow before having my SCHNEIDER ELECTRIC APC SMV3000CA serviced?
If the unit requires service, do not return it to the dealer. Follow these steps:
1. Review the Troubleshooting section of the manual to eliminate common problems.
2. If the problem persists, you can seek assistance. Note the model number, serial number, and date of purchase, which are located on the rear panel of the unit.
3. Pack the unit in the original packaging whenever possible to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.
4. Always DISCONNECT THE UPS BATTERIES before shipping. The United States Department of Transportation (DOT), and the International Air Transport Association (IATA) regulations require that UPS batteries be disconnected before shipping. The internal batteries may remain in the UPS.
5. Return the unit by insured, pre-paid carrier to the address provided by Customer Support.
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