SAMSUNG SM-Q503 (01) PDF Document

The SAMSUNG SM-Q503 consists of the Ring and a Charging Case with the following components:

Ring:

• Optical heart rate sensor

• Temperature sensor

• Orientation indicator

Charging Case:

• Indicator light

• Wireless charging coil

• Charger port (USB Type-C)

• Multipurpose button

Please observe the following precautions related to magnets:

• Use the SAMSUNG SM-Q503 in a place without magnetic interference for normal operation.

• The item supplied with your device contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. For medical devices, keep the item more than 15 cm apart. Stop using the item if you suspect any interference with your medical device and consult your physician or medical device manufacturer.

• If you have a medical implant in your heart, do not place the supplied item in a pocket close to your implanted device, such as your chest or inner jacket pocket.

• Keep a safe distance between objects affected by magnets and the supplied item. Objects like credit cards, passbooks, access cards, boarding passes, or parking passes may be damaged or disabled by the magnets.

To perform a wired charge of your SAMSUNG SM-Q503, follow these steps:

1. Connect the USB cable to the charger and then plug the USB cable into the charger port on the charging case.

2. Plug the charger into an electric socket.

3. Open the charging case.

4. Align the orientation indicator of the Ring with the marker on the charging case’s Ring holder and place it in the charging case.

5. Close the charging case. The Ring will be charged first, and then the charging case will be charged.

6. After fully charging, disconnect the charging case from the charger. First, disconnect the USB cable from the charging case and then unplug the charger from the electric socket.

Note: When you charge the battery for the first time or when it is completely discharged, it needs at least 10 minutes to start to work.

The charging case for the SAMSUNG SM-Q503 has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Place the centre of the charging case’s bottom on the centre of the wireless charger.

5. After fully charging, disconnect the charging case from the wireless charger.

Precautions for wireless charging:

• Do not place the charging case on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the charging case and the wireless charger. The Ring and the charging case may not charge properly or may overheat, or the charging case may be damaged.

• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

You can charge your SAMSUNG SM-Q503 with the battery of a device that works as a wireless charger.

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Turn on the Wireless power sharing feature on the device that functions as a wireless charger and place the centre of the charging case’s bottom on that device.

5. After fully charging, disconnect the charging case from the device that functions as a wireless charger.

Note: Depending on the type of accessories or cover being used, the Wireless power sharing feature may not work properly. It is recommended to remove any cover from the device that works as a wireless charger before using this feature.

You can check your SAMSUNG SM-Q503’s remaining battery level through the Ring’s sensor light or the charging case’s indicator light.

• Using the Ring’s Sensor: Remove the Ring from your finger and check the sensor on the inside. If the battery level is 15% or above, the green light will blink. If the battery level is lower than 15%, the red light will blink.

• Using the Charging Case: Open the charging case or press the charging case’s Multipurpose button when the Ring is in the charging case. The charging case’s indicator light will turn on for 3 seconds to display the remaining battery level. When the Ring is not in the charging case, the indicator light will display the case’s remaining battery level.

• Using the Galaxy Wearable App: You can check the Ring’s remaining battery level in the Galaxy Wearable app when the Ring is connected to your phone.

The indicator light on the charging case displays the status of the Ring when the Ring is in the case, and the status of the charging case when the Ring is not in the case. The light turns on when you open the case or press the Multipurpose button.

Wear the SAMSUNG SM-Q503 so that its orientation indicator is facing towards your palm. It is recommended to wear the Ring on a finger where it is not too tight or loose and can fit comfortably.

To avoid scratches, which are not covered by the warranty, please be careful when using the Ring:

• Wear the Ring on your non-dominant hand.

• Do not wear metal rings next to the Ring.

• Remove the Ring from your finger when lifting or handling heavy or hard things.

• Do not wear the Ring when exercising with equipment, especially with free weights like barbells and dumbbells, as the Ring could hurt your hand.

If the SAMSUNG SM-Q503 becomes stuck on your finger, which can happen due to changes in your finger’s circumference, try the following methods:

• Wet your finger with cold water and soap, and then remove the Ring by turning it around slowly. After removing it, rinse and dry your hand and the Ring thoroughly.

• Immerse your finger in cold water, wait for some time until the swelling goes down, and then remove the Ring from the finger.

• Hold your hand so it is above your heart or rest for some time. When your finger’s circumference returns to normal, remove the Ring from your finger.

• If the methods above do not work, consult a specialist immediately.

If you need to cut the Ring off in an emergency, cut it along the orientation indicator to avoid damaging its battery.

First, install the Galaxy Wearable app on your phone. You can download it from the Galaxy Store for Samsung Android phones or the Play Store for other Android phones.

Then, connect the SAMSUNG SM-Q503 via Bluetooth:

1. Before connecting, check if the battery level of the Ring is sufficient by placing it in the charging case. If the indicator light does not flash, charge the Ring for more than 10 minutes.

2. Close the charging case and open it. Alternatively, open the case and press and hold the Multipurpose button for more than 3 seconds. The Ring will enter Bluetooth pairing mode automatically, and a pop-up window will appear on your phone.

3. On your phone, tap Connect on the pop-up window and follow the on-screen instructions to complete the connection.

You must register your Samsung account on your connected phone and add it to your Ring to access its features.

To connect the SAMSUNG SM-Q503 to a new phone, you must first reset the Ring.

Important: Resetting the Ring may delete your health data that has not been synced with the Samsung Health app. Sync data with the Samsung Health app by opening the app on the currently connected phone before resetting the Ring.

1. On the currently connected phone, open the Galaxy Wearable app and tap Reset → Reset. After the reset, your Ring will enter Bluetooth pairing mode automatically.

2. On your new phone, open the Galaxy Wearable app to connect to your Ring.

The SAMSUNG SM-Q503 analyses and records your sleep by measuring your heart rate, blood oxygen, skin temperature, and more while you are sleeping.

1. Sleep while wearing the Ring. The Ring will automatically start to measure your sleep.

2. After you wake up, open the Galaxy Wearable app on the connected phone.

3. Tap Sleep. The relevant screen of the Samsung Health app will appear. Here you can check all information related to your measured sleep.

For best results, ensure the Ring’s battery is more than 20% before measuring.

To set your SAMSUNG SM-Q503 to measure your blood oxygen level continuously while sleeping, follow these steps:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Blood oxygen during sleep switch to turn it on.

Your sleeping blood oxygen level will now be measured along with your other sleep records. Note that with this feature enabled, the battery will drain more quickly than normal.

To detect and record your snoring using the SAMSUNG SM-Q503, you need to configure the settings in the Galaxy Wearable app:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap Snore detection.

4. Tap the switch to turn it on.

5. Select Always under Detect snoring to measure your snoring whenever you are sleeping. To record your snoring, tap the Record audio switch to turn it on.

6. Connect your phone to the charger and place the phone’s microphone so it faces you before sleeping.

Your snoring will then be measured along with your other sleep records when you sleep while wearing the Ring.

To record the change in your skin temperature while you sleep with the SAMSUNG SM-Q503:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Skin temperature during sleep switch to turn it on.

Your skin temperature will be measured along with your other sleep records when you sleep while wearing the Ring. This will cause the battery to drain more quickly than normal.

You can receive an alert from the Samsung Health app when your heart rate is higher or lower than a value you set for more than 10 minutes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Heart rate alert.

3. Tap the switch of the alert you want to use (High HR or Low HR) to turn it on and set the desired heart rate range.

• High HR: Set to receive an alert when your heart rate is consistently higher than the value you set.

• Low HR: Set to receive an alert when your heart rate is consistently lower than the value you set.

You can track your menstrual cycle and predict your next period by measuring your skin temperature while you sleep with the SAMSUNG SM-Q503.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings.

3. Tap the Predict period with skin temp switch to turn it on.

4. Set your period’s start date and end date, and tap Next.

5. Set your cycle length and tap Done.

You can then check information related to your cycle tracking in the Samsung Health app.

When you exercise continuously for a certain period while wearing the SAMSUNG SM-Q503, it automatically recognizes that you are exercising and records information such as exercise type, duration, and calories burned. When you stop exercising for more than one minute, the recording will end automatically.

To manage this feature:

• You can check the list of supported exercises on the connected phone by opening the Galaxy Wearable app and tapping Health settings → Activities to detect.

• If exercises are not recognized automatically, turn on the auto detect workouts feature and tap the switch for the specific exercise type you want to be detected.

You can remotely control your phone’s camera or alarm by double pinching with your thumb and the finger you wear the SAMSUNG SM-Q503 on.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Gestures and tap the switch of the action you want to control with the gesture to turn it on.

• Dismiss alarm: When an alarm expires on the phone, dismiss it with the gesture.

• Take picture or video: When using the phone’s camera, take a picture or start and stop recording a video with the gesture.

If you misplace your SAMSUNG SM-Q503, you can use the Samsung Find app on the connected phone to locate it.

1. On the connected phone, open the Galaxy Wearable app and tap Find my ring.

2. The Samsung Find app will open, allowing you to check the location of your misplaced Ring.

3. You can also find it by following the lights emitted from your Ring.

Note: To use this feature, Samsung Find’s features related to finding devices offline must be turned on. It may take 4 minutes or more to search nearby to find the Ring.

You can manage connections for your SAMSUNG SM-Q503 and other devices in the Galaxy Wearable app.

Managing the connected device:

On the Galaxy Wearable screen, tap the menu icon. Currently and previously connected devices will appear. To disconnect, tap the disconnect icon next to the device. To reconnect, select the device from the list.

Adding a new device:

1. On the Galaxy Wearable screen, tap the menu icon.

2. Tap + and follow the on-screen instructions to connect a new wearable device.

Removing devices:

Tap the menu icon → More options (three vertical dots) → Remove device, select a device, and then tap Remove.

You can update your SAMSUNG SM-Q503’s software through the firmware over-the-air (FOTA) service via the Galaxy Wearable app.

On the Galaxy Wearable screen of the phone, tap Ring software update.

• Download and install: Check for and install updates manually. Make sure to open the charging case before beginning the manual update.

• Auto update: Set to install updates automatically when the Ring is in the charging case.

Your SAMSUNG SM-Q503 is water and dust resistant, meeting 10ATM, IPX8, and IP6X standards. To maintain this resistance, you must follow these guidelines:

• After swimming, and before pool water or seawater has dried, rinse the device with fresh water and dry it thoroughly with a soft, clean cloth.

• If the device gets wet with liquids other than fresh water (e.g., coffee, soapy water, oil, perfume, sunscreen, hand sanitiser), rinse it with fresh water and dry it thoroughly with a soft, clean cloth.

• Do not go freediving, scuba diving, or engage in fast-moving water sports like jet skiing. Do not swim in fast-moving water, such as a river.

• Do not expose the device to high-pressure cleaning machines.

• If the device is hit or damaged, its water and dust resistance may be compromised.

• Do not disassemble your device.

• If you dry your device with hot air (like a hair dryer) or use it in a hot environment like a sauna, the water resistance could be damaged.

Follow these points to ensure your SAMSUNG SM-Q503 works correctly and to prevent skin irritation:

• Clean your Ring’s sensor at least once a week. Foreign material on the sensor can interfere with biometric signal detection. Wipe the Ring with a soft cloth or rinse it with a soap-free detergent and dry it thoroughly.

• Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products like cosmetics, antibacterial spray, hand cleaner, detergent, and insecticides. If exposed, use a lint-free, soft cloth to clean it.

• Never use ultrasonic waves, soap, cleaning agents, abrasive materials, compressed air, or external heat sources when cleaning your Ring, as this may cause damage.

• When you remove sunblock, lotion, or oil, use a soap-free detergent, then rinse and dry your Ring thoroughly.

If your SAMSUNG SM-Q503 is not working, try the following solutions:

• The battery may be completely discharged. Charge the battery completely before using the Ring.

• If the Ring is too loose, health data may not be measured properly. Wear the Ring on a finger where it fits firmly, with the orientation indicator facing your palm and the sensor in good contact with your skin.

• If your Ring is frozen and unresponsive, put it in the charging case and press and hold the charging case’s Multipurpose button for more than 7 seconds to restart it.

• If the above methods do not work, perform a reset. On the connected phone, open the Galaxy Wearable app and tap Reset. Remember to sync any unsaved health data to the Samsung Health app before resetting.

If your SAMSUNG SM-Q503 is not discoverable by another Bluetooth device:

• Take the Ring out of the charging case and then put it back in the case, or press and hold the charging case’s Multipurpose button for more than 3 seconds to enter Bluetooth pairing mode.

• Reset your Ring and try again.

• Ensure that your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment.

If you are experiencing Bluetooth connection problems with your SAMSUNG SM-Q503:

• Ensure the Bluetooth feature on the phone is on and check if the Ring is out of battery.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure that the latest version of the Galaxy Wearable app is installed on the phone. If not, update it to the latest version.

• Ensure that your Ring and the phone are within the Bluetooth connection range (10 m).

• Restart the phone and reopen the Galaxy Wearable app.

If the battery of your SAMSUNG SM-Q503 is not charging properly with a Samsung-approved charger, check the following:

• Ensure that the charging contacts of the Ring and the charging case are in contact with each other.

• Ensure that the charger is connected properly to the charging case.

• If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth and try charging the battery again.

Several factors can cause the battery of your SAMSUNG SM-Q503 to deplete faster:

• When you expose the Ring or the battery to very cold or very hot temperatures, the useful charge may be reduced.

• Battery consumption increases when you use some features.

• The battery is consumable and the useful charge will get shorter over time.

• When you are not using the Ring, store it in a charging case that has been charged. If not, the sensor will continue to work, which will affect usage time and battery consumption.

When you use features that require more power or use features on your SAMSUNG SM-Q503 for an extended period, your Ring may feel hot to the touch. This is normal and should not affect your Ring’s lifespan or performance.

However, if the Ring overheats or feels hot for a prolonged period, do not use it for a while. If the Ring continues to overheat, contact a Samsung Service Centre or an authorised service centre.

No. For your safety, you must not attempt to remove the battery from your SAMSUNG SM-Q503. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and result in the device being unsafe. To remove the battery, you must contact an authorised service centre.