SAMSUNG SM-Q503 (02) PDF Document

The SAMSUNG SM-Q503 and its charging case have the following components:

Ring:

• Optical heart rate sensor

• Temperature sensor

• Orientation indicator

Charging Case:

• Indicator light

• Wireless charging coil

• Charger port (USB Type-C)

• Multipurpose button

To perform a wired charge on your SAMSUNG SM-Q503, follow these steps:

1. Connect the USB cable to the charger and then plug the USB cable into the charger port on the charging case.

2. Plug the charger into an electric socket.

3. Open the charging case.

4. Align the orientation indicator of the Ring with the marker on the charging case’s Ring holder and place it in the charging case.

5. Close the charging case. The Ring will be charged first, and then the charging case will be charged.

6. After fully charging, disconnect the charging case from the charger. First disconnect the USB cable from the charging case and then unplug the charger from the electric socket.

Your SAMSUNG SM-Q503’s charging case has a built-in wireless charging coil. To charge the battery using a wireless charger (sold separately):

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Place the centre of the charging case’s bottom on the centre of the wireless charger.

5. After fully charging, disconnect the charging case from the wireless charger.

Precautions for wireless charging:

• Do not place the charging case on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the charging case and the wireless charger. The Ring and the charging case may not charge properly or may overheat, or the charging case may be damaged.

• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

You can charge your SAMSUNG SM-Q503 with the battery of a device that works as a wireless charger. Note that depending on the type of accessories or cover being used, the Wireless power sharing feature may not work properly. It is recommended to remove any cover from the device that works as a wireless charger before using this feature.

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Turn on the Wireless power sharing feature on the device that functions as a wireless charger and place the centre of the charging case’s bottom on that device.

5. After fully charging, disconnect the charging case from the device that functions as a wireless charger.

You can check your SAMSUNG SM-Q503’s remaining battery level in a few ways:

• Using the Ring’s sensor light: Remove the Ring from your finger and check the sensor on the inside. If the battery level is 15% or above, the green light will blink. If the battery level is lower than 15%, the red light will blink.

• Using the charging case’s indicator light: Open the charging case or press the charging case’s Multipurpose button when the Ring is in the case. The indicator light will turn on for 3 seconds to display the Ring’s remaining battery level. When the Ring is not in the charging case, the indicator light will display the case’s remaining battery level.

• Using the Galaxy Wearable app: You can check the Ring’s remaining battery level in the Galaxy Wearable app when the Ring is connected to your phone.

• Use only a Samsung-approved charger and the supplied USB Type-C cable specifically designed for your SAMSUNG SM-Q503. Incompatible accessories can cause serious injuries or damage.

• If you charge the Ring while the charger port is wet, the device may be damaged. Thoroughly dry the charger port before charging.

• To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug it from the electric socket to avoid wasting power.

• Keep the charging case closed while you store or charge the Ring. Ensure the Ring’s orientation indicator is facing the front before placing it in the charging case.

• If there is sweat or liquid on the charging contacts, corrosion may occur. Clean them before inserting the Ring in the charging case.

• When you insert your Ring in the charging case, charging will start automatically and stop automatically when fully charged.

• When connecting the charging case to a computer or multi-charging hub, it may charge more slowly due to lower electric current.

• Avoid using a bent or damaged USB cable. If the USB cable is damaged, stop using it.

When you are not using your SAMSUNG SM-Q503, store it in the charging case that has been charged. If not, the sensor will continue to work, which will affect the usage time and battery consumption.

The indicator light on the charging case displays the status of the SAMSUNG SM-Q503 when the Ring is in the case, and the status of the charging case when the Ring is not in the case. The light turns on when you open the case or press the Multipurpose button.

• If the indicator light does not work as described, disconnect the charger from the charging case and reconnect it.

• If the battery level of the charging case is too low, the indicator light will blink or not turn on. In this case, the Ring will not be charged even if you put it in the charging case.

Wear the SAMSUNG SM-Q503 so that its orientation indicator is facing towards your palm. It is recommended to wear the Ring on a finger where it is not too tight or loose and can fit comfortably.

Important usage tips:

• Because scratches that occur during normal use will not be covered by the warranty, always be careful when using the Ring.

• Wear the Ring on your non-dominant hand.

• Do not wear metal rings next to the Ring.

• Remove the Ring from your finger when lifting or handling heavy or hard things.

• Do not wear the Ring when exercising with equipment, especially free weights like barbells and dumbbells, as the Ring could hurt your hand.

If your SAMSUNG SM-Q503 becomes stuck on your finger, try the following methods:

• Wet your finger with cold water and soap, and then remove the Ring by turning it around slowly. After removing it, rinse and dry your hand and the Ring thoroughly.

• Immerse your finger in cold water, wait for some time until the swelling goes down, and then remove the Ring from the finger.

• Hold your hand so it is above your heart or rest for some time. When your finger’s circumference returns to normal, remove the Ring from your finger.

• If you need to cut the Ring off in an emergency, seek help from a medical professional or emergency services, as there is a risk of injury.

To connect your SAMSUNG SM-Q503 to a phone, you first need to install the Galaxy Wearable app. Depending on your phone, you can download the app from the Galaxy Store or Play Store. You cannot connect your Ring to a tablet or a computer.

To connect via Bluetooth:

1. Before connecting, check if the battery level of the Ring is sufficient by placing it in the charging case. If the indicator light does not flash, charge the Ring.

2. Close the charging case and open it. Alternatively, open the charging case and press and hold the Multipurpose button for more than 3 seconds. The Ring will enter Bluetooth pairing mode automatically and a pop-up window will appear on your phone.

3. On your phone, tap Connect on the pop-up window and follow the on-screen instructions. You must register your Samsung account on your connected phone to access the Ring’s features.

If you want to connect your SAMSUNG SM-Q503 to a new phone, you need to reset the Ring. Resetting may delete health data that has not been synced with the Samsung Health app, so be sure to sync your data before resetting.

1. On the currently connected phone, open the Galaxy Wearable app and tap Reset → Reset. After the reset, your Ring will enter Bluetooth pairing mode automatically.

2. On your new phone, open the Galaxy Wearable app to connect to your Ring.

The SAMSUNG SM-Q503 supports various health features for measurement and analysis. Some features may not be available depending on the region or version of the Samsung Health app installed.

The SAMSUNG SM-Q503 can analyse and record your sleep by measuring your heart rate, blood oxygen, skin temperature, and more while you sleep. Before measuring, ensure the Ring’s battery is more than 20%.

1. Sleep while wearing the Ring. The Ring will automatically start to measure your sleep.

2. After you wake up, open the Galaxy Wearable app on the connected phone.

3. Tap Sleep. The Samsung Health app will appear, where you can check all information related to your measured sleep.

To measure your blood oxygen level continuously while sleeping with your SAMSUNG SM-Q503:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Blood oxygen during sleep switch to turn it on.

Your sleeping blood oxygen level will be measured along with your other sleep records. Be aware that if this feature is used, the battery will drain more quickly than normal. Wear the Ring firmly to ensure good contact with your skin.

To detect and record your snoring with the SAMSUNG SM-Q503:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap Snore detection.

4. Tap the switch to turn it on.

5. Select Always under Detect snoring. To record audio, tap the Record audio switch to turn it on.

6. Before sleeping, connect your phone to the charger and place the phone’s microphone so it faces you.

Your snoring will be measured when you sleep while wearing the Ring. This feature requires the Samsung Health app (version 6.27 or later).

To record the change in your skin temperature while you sleep with your SAMSUNG SM-Q503:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap the Skin temperature during sleep switch to turn it on.

Your skin temperature will be measured along with other sleep records. Note that this feature will cause the battery to drain more quickly than normal.

Before measuring your heart rate with the SAMSUNG SM-Q503, be aware of the following conditions for accuracy:

• Rest for 5 minutes before taking measurements.

• If a measurement is very different from your expected heart rate, rest for 30 minutes and then measure again.

• During winter or in cold weather, keep yourself warm when measuring your heart rate.

• Smoking or consuming alcohol before measurements can increase heart rate.

• Do not talk, yawn, or breathe deeply while taking heart rate measurements.

• If the sensor is not working, check the Ring’s orientation on your finger and ensure nothing is obstructing the sensor.

You can receive an alert from the Samsung Health app when your heart rate is higher or lower than your set resting heart rate for more than 10 minutes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Heart rate alert.

3. Tap the switch for the alert you want to use (High HR or Low HR) to turn it on and set the desired heart rate range.

The SAMSUNG SM-Q503 can track your menstrual cycle and predict your next period by measuring your skin temperature while you sleep. This feature is for managing and tracking your cycle and not for medical purposes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings.

3. Tap the Predict period with skin temp switch to turn it on.

4. Set your period’s start and end date, and tap Next.

5. Set your cycle length and tap Done.

When wearing your SAMSUNG SM-Q503 and continuously exercising for a certain period, it automatically recognizes the activity and records information like exercise type, duration, and calories burned. When you stop exercising for more than one minute, it automatically recognizes that you have stopped, and recording will end.

• To see the list of supported exercises and manage settings, open the Galaxy Wearable app and tap Health settings → Activities to detect.

• The feature uses acceleration and heart rate sensors. Measurements may not be accurate depending on your manner of walking, exercise routines, and lifestyle.

• You can record your exercise location by turning on the location feature of the connected phone, as the Ring uses the phone’s GPS information.

The energy score provides guidance for healthy daily living based on a comprehensive analysis of daily measured sleep, activities, and heart rate during sleep.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Energy score. The relevant screen of the Samsung Health app will appear.

You can then check your energy score for today, relevant guidance, and additional information related to the score.

You can remotely control the camera or alarm of your connected phone by double pinching with your thumb and the finger you wear the SAMSUNG SM-Q503 on.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Gestures and tap the switch of the action you want to control to turn it on.

• Dismiss alarm: When an alarm expires on the phone, dismiss it with the gesture.

• Take picture or video: When using the phone’s camera, take a picture or start/stop recording a video with the gesture.

This feature may not be available depending on the connected phone’s software version.

If you misplace your SAMSUNG SM-Q503, you can use the Samsung Find app on your connected phone to locate it.

On the connected phone, open the Galaxy Wearable app and tap Find my ring.

The Samsung Find app will open, allowing you to check the location of your misplaced Ring. You can also find it by following the lights emitted from your Ring.

• To use this feature, Samsung Find’s features related to finding devices offline must be turned on.

• It may take 4 minutes or more to search nearby to find the Ring.

Managing the connected device:

On the Galaxy Wearable screen of the phone, tap the menu icon. Currently connected and previously connected devices will appear. To disconnect, tap the link icon next to the device. To reconnect, select the device from the list.

Adding a new device and removing devices:

1. On the Galaxy Wearable screen, tap the menu icon.

2. Tap + and follow the on-screen instructions to connect a new wearable device.

To remove devices, tap the options icon (three vertical dots) → Remove devices, select a device, and then tap Remove.

You can update your SAMSUNG SM-Q503’s software through the firmware over-the-air (FOTA) service.

On the Galaxy Wearable screen of the phone, tap Ring software update.

• Download and install: Check for and install updates manually. Make sure to open the charging case before beginning the manual update.

• Auto update: Set to install updates automatically when the Ring is in the charging case.

Your SAMSUNG SM-Q503 is water and dust resistant. To maintain this feature, follow these guidelines:

• After swimming, rinse the device with fresh water and dry it thoroughly with a soft, clean cloth to maintain its water resistance. Disinfectants in pool water or salt in seawater can affect water resistance.

• If the device gets wet with liquids other than fresh water (e.g., coffee, soapy water, oil, perfume, sunscreen, hand sanitiser), rinse it with fresh water and dry it thoroughly with a soft, clean cloth.

• Do not go freediving, scuba diving, or engage in fast-moving water sports like jet skiing while wearing your device.

• Do not expose the device to high-pressure cleaning machines.

• If the device is hit or damaged, its water and dust resistance may be compromised.

• Do not dry your device with a machine that gives off hot air (like a hair dryer) or use it in hot environments like a sauna, as this could damage water resistance.

Follow these points to ensure your SAMSUNG SM-Q503 works correctly and maintains its appearance:

• Clean your Ring’s sensor at least once a week. Foreign material on the sensor may interfere with detecting biometric signals. Wipe your Ring with a soft cloth or rinse it with a soap-free detergent and dry it thoroughly.

• Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial spray, hand cleaner, detergent, and insecticides. If exposed, use a lint-free, soft cloth to clean it.

• Never use ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air when cleaning your Ring. Do not clean it with external heat sources.

• When you remove sunblock, lotion, or oil, use a soap-free detergent, then rinse and dry your Ring thoroughly.

If your SAMSUNG SM-Q503 is not working, try the following solutions:

• The battery may be completely discharged. Charge the battery completely before use.

• If the Ring is too loose, health data may not be measured correctly. Wear the Ring on a finger where it fits firmly, with the orientation indicator facing your palm and the sensor in good contact with your skin.

• If your Ring is frozen and unresponsive, put it in the charging case and press and hold the charging case’s Multipurpose button for more than 7 seconds to restart it.

• If the methods above do not solve the problem, perform a reset. On the connected phone, open the Galaxy Wearable app and tap Reset. Be sure to sync your health data to the Samsung Health app before resetting.

If your SAMSUNG SM-Q503 cannot be located by another Bluetooth device:

• Take the Ring out of the charging case and then put it back in the case, or press and hold the charging case’s Multipurpose button for more than 3 seconds to enter Bluetooth pairing mode.

• Reset your Ring and try again.

• Ensure your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment.

If you’re having Bluetooth connection issues with your SAMSUNG SM-Q503:

• Ensure the Bluetooth feature on the phone is on and check if the Ring is out of battery.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure the latest version of the Galaxy Wearable app is installed on the phone. If not, update it.

• Ensure your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m).

• Restart the phone and reopen the Galaxy Wearable app.

If the battery does not charge properly with Samsung-approved chargers:

• Ensure that the charging contacts of the Ring and the charging case are in contact with each other.

• Ensure that the charger is connected properly to the charging case.

• If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth and try charging the battery again.

There are several reasons why the battery of your SAMSUNG SM-Q503 might deplete faster over time:

• Exposing the Ring or the battery to very cold or very hot temperatures can reduce the useful charge.

• Battery consumption increases when you use some features.

• The battery is a consumable part, and its useful charge will get shorter over time.

• When not using the Ring, store it in a charged charging case. If not, the sensor will continue to work, affecting usage time and battery consumption.

When you use features that require more power on your SAMSUNG SM-Q503 for an extended period, it may feel hot to the touch. This is normal and should not affect its lifespan or performance. If the Ring overheats or feels hot for a prolonged period, do not use it for a while. If the Ring continues to overheat, contact a Samsung Service Centre or an authorised service centre.