SAMSUNG SM-Q502 (01) PDF Document

The SAMSUNG SM-Q502 and its charging case consist of the following components:

Ring:

• Optical heart rate sensor

• Temperature sensor

• Orientation indicator

Charging Case:

• Indicator light

• Wireless charging coil

• Charger port (USB Type-C)

• Multipurpose button

When using your SAMSUNG SM-Q502, please follow these precautions:

• Use the device in a place without magnetic interference for it to operate normally.

• The supplied item contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. For medical devices, keep the item more than 15 cm apart. If you suspect interference, stop using the item and consult your physician or medical device manufacturer.

• If you have a medical implant in your heart, do not place the supplied item in a pocket close to the implant, such as a chest or inner jacket pocket.

• Keep a safe distance between objects affected by magnets (like credit cards, passbooks, access cards) and the supplied item, as they may be damaged or disabled.

• If the Ring is broken, do not use it to avoid injury. Have it repaired at a Samsung Service Centre.

• The charging case is not water and dust resistant. Keep liquids and foreign materials like dust away from it.

• If foreign materials are on the sensor, clean it before wearing the Ring to ensure accurate measurements.

• The press marks inside the Ring are from the retainer on the charging case holder and do not affect function or performance.

To charge your SAMSUNG SM-Q502 using a wired connection, follow these steps:

1. Connect the USB cable to the charger and then plug the USB cable into the charger port on the charging case.

2. Plug the charger into an electric socket.

3. Open the charging case.

4. Align the orientation indicator of the Ring with the marker on the charging case’s Ring holder and place it in the charging case.

5. Close the charging case. The Ring will be charged first, and then the charging case will be charged.

6. After fully charging, disconnect the charging case from the charger. First disconnect the USB cable from the charging case and then unplug the charger from the electric socket.

The charging case for your SAMSUNG SM-Q502 has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Place the centre of the charging case’s bottom on the centre of the wireless charger.

5. After fully charging, disconnect the charging case from the wireless charger.

Precautions for wireless charging:

• Do not place conductive materials, such as metal objects and magnets, between the charging case and the wireless charger. The Ring and charging case may not charge properly, may overheat, or the case may be damaged.

• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

You can charge your SAMSUNG SM-Q502 with the battery of a device that works as a wireless charger.

1. Open the charging case.

2. Align the orientation indicator of the Ring with the marker on the charging case’s ring holder and place it in the charging case.

3. Close the charging case.

4. Turn on the Wireless power sharing feature on the device that functions as a wireless charger. Place the centre of the charging case’s bottom on this device.

5. After fully charging, disconnect the charging case from the device.

Note: It is recommended to remove any cover from the device that is sharing power. The location of the wireless charging coil may vary by device, so adjust them to make a strong connection.

You can check the remaining battery level of your SAMSUNG SM-Q502 in the following ways:

• Using the Ring’s sensor light: Remove the Ring from your finger and check the sensor on the inside. If the battery level is 15% or above, a green light will blink. If it is lower than 15%, a red light will blink.

• Using the charging case’s indicator light: When the Ring is in the charging case, open the case or press the Multipurpose button. The indicator light will turn on for 3 seconds to display the Ring’s remaining battery level. If the Ring is not in the case, the light will display the case’s remaining battery level.

• Using the Galaxy Wearable app: You can check the Ring’s remaining battery level in the app when the Ring is connected to your phone.

• Use only a Samsung-approved charger and the supplied USB Type-C cable. An incompatible charger or cable can cause serious injury or damage.

• Connecting the charger improperly may cause serious damage to the charging case. Misuse is not covered by the warranty.

• If the charger port is wet, the device may be damaged. Thoroughly dry the port before charging.

• To save energy, unplug the charger when not in use.

• Keep the charging case closed while storing or charging the Ring. Ensure the Ring’s orientation indicator is facing the front before placing it in the case.

• If there is sweat or liquid on the charging contacts, corrosion may occur. Clean them before inserting the Ring in the case.

• Charging starts automatically when you insert the Ring and stops automatically when fully charged.

• If you will not be using your Ring for a long time, store it after it is charged.

• While charging, the Ring may heat up. This is normal. If it gets hotter than usual, the charger may stop charging. Allow it to cool down before use.

• Avoid using a bent or damaged USB cable. If the cable is damaged, stop using it.

The indicator light on the charging case displays the status of the Ring when it is in the case, or the status of the case itself when the Ring is not inside. The light turns on when you open the case or press the Multipurpose button.

If the indicator light does not work as described, disconnect and reconnect the charger. If the charging case battery is too low, the light will blink or not turn on, and the Ring will not charge.

Wear the SAMSUNG SM-Q502 so that its orientation indicator is facing towards your palm. It is recommended to wear the Ring on a finger where it fits comfortably, not too tight or too loose.

Important Cautions for Wearing:

• To avoid scratches, which are not covered by the warranty, always be careful when using the Ring.

• Wear the Ring on your non-dominant hand.

• Do not wear metal rings next to the Ring.

• Remove the Ring when lifting or handling heavy or hard things.

• Do not wear the Ring when exercising with equipment, especially free weights like barbells and dumbbells, as it could hurt your hand.

• Ensure your finger and the Ring are clean and dry before wearing to prevent skin irritation.

• If you experience skin irritation, stop wearing it and consult a specialist.

If your SAMSUNG SM-Q502 becomes stuck on your finger due to swelling, try the following methods:

• Wet your finger with cold water and soap, then remove the Ring by turning it around slowly. After removal, rinse and dry your hand and the Ring thoroughly.

• Immerse your finger in cold water, wait for some time until the swelling goes down, and then remove the Ring.

• Hold your hand so it is above your heart or rest for some time. When your finger’s circumference returns to normal, remove the Ring.

• If these methods do not work, consult a specialist immediately.

In an emergency, if you need to cut the Ring off, cut it along the orientation indicator to avoid damaging its battery.

First, you need to install the Galaxy Wearable app on your phone. You can find it in the Galaxy Store for Samsung Android phones or the Play Store for other Android phones.

To connect via Bluetooth:

1. Before connecting, place the Ring in the charging case to check if the battery level is sufficient. If the indicator light does not flash, charge the Ring for more than 10 minutes.

2. Close the charging case and then open it. Alternatively, open the case and press and hold the Multipurpose button for more than 3 seconds. The Ring will enter Bluetooth pairing mode, and a pop-up window will appear on your phone.

3. On your phone, tap Connect in the pop-up window and follow the on-screen instructions to complete the connection.

You must register a Samsung account on your phone to access the Ring’s features.

To connect your SAMSUNG SM-Q502 to a new phone, you must first reset the Ring. Resetting may delete health data that has not been synced, so sync your data with the Samsung Health app before proceeding.

1. On the currently connected phone, open the Galaxy Wearable app and tap Reset → Reset. After the reset, your Ring will automatically enter Bluetooth pairing mode.

2. On your new phone, open the Galaxy Wearable app to connect to your Ring.

Your SAMSUNG SM-Q502 analyzes and records your sleep by measuring your heart rate, blood oxygen, skin temperature, and more while you sleep. Before measuring, ensure the Ring’s battery is more than 20%.

1. Sleep while wearing the Ring. The Ring will automatically start to measure your sleep.

2. After you wake up, open the Galaxy Wearable app on the connected phone.

3. Tap Sleep. This will open the relevant screen in the Samsung Health app where you can check all information related to your measured sleep.

To measure your blood oxygen level or skin temperature continuously while sleeping, you must enable the features in the Galaxy Wearable app. Note that using these features will drain the battery more quickly.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. To measure blood oxygen, tap the “Blood oxygen during sleep” switch to turn it on.

4. To measure skin temperature, tap the “Skin temperature during sleep” switch to turn it on.

Your blood oxygen and skin temperature will now be measured along with your other sleep records.

To use the snore detection feature, follow these steps:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Sleep.

3. Tap Snore detection.

4. Tap the switch to turn it on.

5. Select Always under Detect snoring. To record audio of your snoring, tap the Record audio switch to turn it on.

6. Before sleeping, connect your phone to its charger and place the phone’s microphone so it faces you.

Your snoring will be measured along with other sleep data when you sleep wearing the Ring.

To check your measured heart rate:

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Heart rate. The Samsung Health app will open, displaying your measured heart rate. To see all records for the day, tap View all.

To measure your heart rate manually in the Samsung Health app:

1. On the connected phone, open the Galaxy Wearable app and tap Heart rate.

2. Tap Measure to begin measuring.

3. Check the measured heart rate on the screen. You can add a status tag to the measurement.

4. Tap Save to store the record.

You can set the Samsung Health app to alert you if your heart rate is higher or lower than a set value for more than 10 minutes.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings → Heart rate alert.

3. Tap the switch for the alert you want to use (High HR or Low HR) to turn it on and set the desired heart rate range.

• High HR: Receive an alert when your heart rate is consistently higher than the value you set.

• Low HR: Receive an alert when your heart rate is consistently lower than the value you set.

This feature tracks your menstrual cycle and predicts your next period by measuring your skin temperature while you sleep.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Health settings.

3. Tap the “Predict period with skin temp” switch to turn it on.

4. Set your period’s start date and end date, and tap Next.

5. Set your cycle length and tap Done.

You can check information related to your cycle tracking in the Samsung Health app on your phone.

When you exercise continuously for a certain period while wearing the SAMSUNG SM-Q502, it automatically recognizes the activity and records information like exercise type, duration, and calories burned. When you stop exercising for more than one minute, it automatically stops the recording.

• To see the list of supported exercises and manage settings, open the Galaxy Wearable app and tap Health settings → Activities to detect.

• The feature uses acceleration and heart rate sensors. Accuracy may vary based on your walking manner, exercise routines, and lifestyle.

You can remotely control your phone’s camera or alarm by double pinching with your thumb and the finger wearing the Ring.

1. On the connected phone, open the Galaxy Wearable app.

2. Tap Gestures and tap the switch of the action you want to control to turn it on.

• Dismiss alarm: When an alarm expires on the phone, dismiss it with the gesture.

• Take picture or video: When using the phone’s camera, use the gesture to take a picture or to start and stop recording a video.

If you misplace your SAMSUNG SM-Q502, you can use the Samsung Find app on your connected phone to locate it.

On the connected phone, open the Galaxy Wearable app and tap Find my ring.

The Samsung Find app will open, allowing you to check the location of your misplaced Ring. You can also find it by following the lights emitted from your Ring.

Note: To use this feature, Samsung Find’s features for finding devices offline must be turned on. It may take 4 minutes or more to search for the Ring nearby.

Managing the connected device:

On the Galaxy Wearable screen, tap the devices icon (three horizontal lines with circles). The list of current and previously connected devices will appear. To disconnect the current device, tap the disconnect icon next to its name. To reconnect a previous device, select it from the list.

Adding a new device:

1. On the Galaxy Wearable screen, tap the devices icon.

2. Tap + and follow the on-screen instructions to connect a new wearable device.

Removing devices:

To remove devices from the list, tap the three dots icon (:) → Remove device, select a device, and then tap Remove.

You can update your SAMSUNG SM-Q502’s software through the firmware over-the-air (FOTA) service.

On the Galaxy Wearable screen of your phone, tap Ring software update.

• Download and install: Check for and install updates manually. Make sure to open the charging case before beginning the manual update.

• Auto update: Set to install updates automatically when the Ring is in the charging case.

To access additional information about your SAMSUNG SM-Q502:

On the Galaxy Wearable screen of the phone, tap About ring.

From here, you can access:

• Status information: Check information such as Bluetooth address and serial number.

• Legal information: Access legal information related to the Ring.

• Software information: Access the software version.

• Battery information: Check information such as the battery capacity.

You can also tap Rename to change your Ring’s name.

Follow these points to ensure your SAMSUNG SM-Q502 works correctly and maintains its appearance:

• Clean the Ring’s sensor at least once a week to remove foreign material that may interfere with biometric signal detection. Wipe the Ring with a soft cloth or rinse it with a soap-free detergent and dry it thoroughly.

• Prevent the device from being exposed to dust, sweat, ink, oil, and chemical products (cosmetics, antibacterial spray, hand cleaner, etc.). If exposed, use a lint-free, soft cloth to clean it.

• Never use ultrasonic waves, soap, cleaning agents, abrasive materials, compressed air, or external heat sources to clean the Ring, as this may cause damage.

• When you remove sunblock, lotion, or oil, use a soap-free detergent, then rinse and dry your Ring thoroughly.

If your SAMSUNG SM-Q502 is not working, try the following solutions:

• The battery may be completely discharged. Charge the battery completely before use.

• If the Ring is too loose, it may not work or measure health data. Wear it on a finger where it fits firmly, with the orientation indicator facing your palm and the sensor in good contact with your skin.

• If the Ring is frozen or unresponsive, place it in the charging case and press and hold the case’s Multipurpose button for more than 7 seconds to restart it.

• If the above methods do not solve the problem, perform a reset. On the connected phone, open the Galaxy Wearable app and tap Reset. Note that this may delete unsynced health data.

If another Bluetooth device cannot find your SAMSUNG SM-Q502, try these steps:

• Take the Ring out of the charging case and then put it back in. Alternatively, press and hold the charging case’s Multipurpose button for more than 3 seconds to enter Bluetooth pairing mode.

• Reset your Ring and try again.

• Ensure your Ring and the other Bluetooth device are within the Bluetooth connection range (10 m).

If you are having Bluetooth connection issues, check the following:

• Ensure the Bluetooth feature is enabled on your phone and check if the Ring is out of battery.

• Make sure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure the latest version of the Galaxy Wearable app is installed on your phone. If not, update it.

• Ensure your Ring and phone are within the Bluetooth connection range (10 m). The distance can vary depending on the environment.

• Restart the phone and reopen the Galaxy Wearable app.

If the battery does not charge properly with a Samsung-approved charger, try these solutions:

• Ensure that the charging contacts of the Ring and the charging case are in contact with each other.

• Ensure that the charger is connected properly to the charging case.

• If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth and try charging the battery again.

There are several reasons why battery life may decrease over time:

• Exposing the Ring or its battery to very cold or very hot temperatures can reduce the useful charge.

• Battery consumption increases when you use some features.

• The battery is a consumable part, and its useful charge will get shorter over time.

• When you are not using the Ring, store it in a charged charging case. If not, the sensor will continue to work, which will affect usage time and battery consumption.

When you use features that require more power for an extended period, your SAMSUNG SM-Q502 may feel hot to the touch. This is normal and should not affect its lifespan or performance.

If the Ring overheats or feels hot for a prolonged period, do not use it for a while. If the Ring continues to overheat, contact a Samsung Service Centre or an authorised service centre.