RONGTA ACE V1S (01) PDF Document

The RONGTA ACE V1S thermal receipt printer offers a range of features, including:

• High printing quality

• Low noise operation

• Support for cashbox drive, NFC functions, and optional cloud printing

• Attractive appearance with a reasonable structure for simple use and maintenance

• Built-in data buffer that receives print data during printing

• Support for NFC fast connection

• Support for USB port, WIFI, Ethernet port, and cashbox interface (subject to the actual model)

• Characters can be enlarged, bolded, and underlined, with adjustable line spacing and left-right spacing

• Supports bitmap downloading and graphic printing with different densities

• Realizes high-speed printing equivalent to calling built-in and cartridge font in driver printing mode (dot map)

• Low power consumption and low operation cost (no color tape or ink cartridge required)

• V1 is compatible with ESC/POS print instruction set

• V1S is compatible with ESC/POS and TSC print instruction sets

• V1 supports black label paper and continuous paper

• V1S supports black label paper, label paper, continuous paper, and linerless paper

• V1S supports paper taking detection function

• Support for voice error reporting function

Please adhere to the following safety warnings when using your RONGTA ACE V1S printer:

Warning: Do not touch the paper cutting knife or paper-tearing knife of the printer.

Warning: The print head is a heating component. Do not touch the print head and its surrounding components when the printer is still warm.

Warning: Do not touch the surface of the thermal print head and connectors to avoid electrostatic damage to the print head.

Warning: This product is only suitable for use in non-tropical climates.

Before operating and using the RONGTA ACE V1S, please carefully read and strictly observe the following rules:

1. Please install the printer on a stable surface to avoid suffering from any vibration and shocks.

2. Stop using the product in any case of unusual circumstances such as the presence of high temperature, high humidity, and serious pollution.

3. Connect the printer’s power adapter to an appropriate grounding socket. Avoid using the same socket with large motors or other equipment that may cause voltage fluctuation of the power supply.

4. Do not get the product wet. Do not insert foreign objects (e.g., metal) into the product, and if it occurs, immediately turn off the power supply.

5. Never use the printer without paper, otherwise it will seriously damage the printing rubber roller and thermal head.

6. Unplug the product from the power outlet if the printer is idle for a long time.

7. Do not disassemble or modify the product personally.

8. Use only the power adapter specified in this instruction.

9. To ensure printing quality and prolong the service life of the product, it is recommended to use the recommended or equivalent thermal printing paper.

10. Do not plug/unplug the product with the product powered on.

11. When plugging and unplugging the printer power cord, please hold the arrow position of the printer power connector with your hand, not the cord of the printer power cord.

12. Please keep this manual for future use and reference.

The main components of the RONGTA ACE V1S are:

Front View:

• Cover shift lever

• Decorative cover

• Top Cover

• Middle cover

• FEED Button

• POWER Button

• Main Body

Rear View:

• Power Interface

• Cashbox Interface

• Network Interface

• Serial Interface

• USB Interface

Inside View:

• The Fixed Knife

• Rubber Roller

• Seam label detection photocoupler

• Thermal Head Piece

• Paper Shortage Detection Photocoupler

The RONGTA ACE V1S is suitable for various application fields:

• Cashier system of places of entertainment

• Cashier system of retail monopoly

• Catering cashier system

• Wireless Bluetooth printing cashier system

• Postal logistics receipt printing system

• Hotel receipt printing system

For the best results, it is recommended to use thermal printing paper. Specific recommended paper rolls are:

• Specifications: AF50KS-E Manufacturer: Jujo Thermal Oy(Finland)

• Specifications: TF-50KS-E Manufacturer: Nippon Paper Industries Co., Ltd

Please note the following precautions regarding the printing paper:

1. To get the best results from the printer, choose the recommended paper or other paper with equivalent quality; otherwise, the printing quality will be affected and even the service life of the thermal print head will be reduced.

2. Do not use a paper roll where the end is glued to the core of the paper roll, as it may cause damage to the printer.

3. If the printing paper is contaminated by chemicals or oils, it may fade or reduce the sensible heat degree, affecting the printing effect.

4. Do not rub the surface of the printing paper with hard articles, as this may cause fading.

5. The print paper will fade if the temperature is up to 70°C. Keep it out of direct sunlight, humidity, and high temperature.

The RONGTA ACE V1S supports several types of interfaces. Note that the specific interface is optional or customized and subject to the actual object.

Before using the RONGTA ACE V1S, make sure the following accessories are included in the package. If anything is missing, contact the supplier or manufacturer. The specific accessories may vary depending on the printer model.

• Main machine

• Power adapter

• Power cord

• Serial port line (alternative)

• USB cable

• Quick Installation Guide

• Paper roll

To connect your RONGTA ACE V1S printer, follow these steps:

1. Make sure that both the printer and the PC host are turned off. Plug the matching data communication cable into the printer’s data interface, and plug the other end into the serial port, parallel port, USB, or network port of the PC host.

2. If you have an electrically openable cashbox, insert the RJ-11 connector on the cashbox into the cashbox interface of the printer. The specifications of the cashbox must conform to the printer cashbox drive specifications.

3. Connect the special power adapter for the printer.

Attention:

• First, plug the DC 24V power plug into the printer, then switch on the AC 220V power supply, and finally turn on the printer’s power switch. Do not reverse this sequence, or the machine could be damaged.

• Using an improper power adapter can degrade printing quality and even damage the printer.

• Do not connect a telephone line to the cashbox interface, as this could damage both the printer and the telephone.

• When plugging in the printer power cord, hold the arrow position of the power connector with your hand. Do not plug it in by the cord itself. Forcibly plucking the flexible cord or pulling the power cord may damage the printer or power adapter.

The RONGTA ACE V1S uses 80 mm thermal paper rolls and has an easy paper loading mechanism. Follow these steps to install the thermal paper:

1. Open the top cover of the printer.

2. Confirm to open the top cover of the printer.

3. Place the paper roll inside and make sure the print side of the paper roll is facing forward. Pull out a small part of the paper beyond the top cover.

4. Close the top cover and press forward gently until the top cover closes with a “click” sound.

To install label paper in your RONGTA ACE V1S, follow these steps:

1. Open the top cover of the printer.

2. Confirm to open the top cover of the printer.

3. Insert the paper shaft into the label paper roll, and adjust the stopper to keep the roll on the right.

4. Pull out a part of the paper beyond the top cover.

5. Close the top cover and press forward gently until it closes with a “click” sound.

Power Switch

The power switch is located on the left side of the RONGTA ACE V1S and controls the flow of power. When the “-” switch is pressed, the printer is turned on. When the “O” of the switch is pressed, the printer is turned off.

Attention: Make sure the power supply is connected before turning on the printer.

FEED key

• Press the FEED button once to advance the paper.

• Hold down the FEED button to feed paper continuously.

• Hold down the FEED button and turn on the product at the same time to print the self-test.

The RONGTA ACE V1S has default settings from the factory, but you can change them using the DIP switch located at the bottom of the printer. The setting functions of each DIP switch are as follows:

For transmission speed (serial port), refer to the table below:

A self-test can detect if the RONGTA ACE V1S is working normally. If the self-test list sample prints correctly, it indicates that everything is normal except for the connection interface with the host computer. The self-test will print the software version number, print density, interface type, English characters, and some Chinese characters in sequence.

To perform a self-test:

1. After the printer is connected to power, press and hold the feed key first and then turn on the power supply of the printer.

2. The printer will reset and detect. Release the feeding button less than 5 seconds after the reset is completed.

3. The printer will then carry out the self-test and print the self-inspection list sample.

For RONGTA ACE V1S models with Bluetooth, the printer needs to be paired with the main device driving it before working. The pairing process is initiated by the main device.

The general pairing method is as follows:

1. Turn on the printer.

2. The main device searches for an external Bluetooth device.

3. If there are multiple external Bluetooth devices, select the printer corresponding to the BDA address (see the self-test page for details).

4. Enter the initial password “0000” or “1234”.

5. Complete the pairing.

Please refer to the Bluetooth function description of the main device for the specific pairing method. When pairing, the RONGTA ACE V1S with Bluetooth interface must be on.

Note: During pairing, please do not turn on multiple printers at the same time, otherwise you may not be able to judge which printer was successfully paired.

After successful pairing, other host computers can still be paired with the printer, and each printer can be paired with up to 8 host computers. If more upper computers are paired with the printer, the host computer paired with the printer at the earliest will be automatically removed from the pairing list. If this host computer needs to drive the printer again, it needs to be paired again (For multi-connected Bluetooth only).

For host computers with virtual Bluetooth serial ports (such as mobile phones using SMARTPHONE, POCKET PC, PALM, notebook computer, etc.), after successfully pairing the RONGTA ACE V1S, you can send printing data to the printer via the virtual Bluetooth serial port for printing.

If the host computer does not have a virtual Bluetooth serial port and you want to drive the printer for printing, please consult the supplier of the host computer.

The serial interface of the RONGTA ACE V1S adopts the RS-232 standard. The functions of each pin are defined as follows:

The printer’s USB interface socket is a standard USB type-B. The pinout is as follows:

The Ethernet interface socket of the RONGTA ACE V1S is a standard RJ45-8P. The pinout is as follows:

The cashbox interface on the RONGTA ACE V1S uses an RJ-11 standard, 6-wire socket. The functions of each pin are defined as follows:

Note: Select the above interface definition and buy cashbox.

You should clean the print head of your RONGTA ACE V1S when one of the following conditions occurs:

• Printing is not clear.

• A vertical column of the printed page is not clear.

• The paper feeding noise is high.

Follow these cleaning steps:

1. Disconnect the power cord, open the top cover, and remove the paper if it exists.

2. If printing has just been completed, wait for the print head to cool completely.

3. Clean the printer head with a soft cotton cloth moistened with ethyl alcohol.

4. After waiting for the absolute ethyl alcohol to volatilize completely, close the top cover and try printing again.

Clean the paper shortage sensor on your RONGTA ACE V1S when one of the following conditions occurs:

• In the printing process, the printer occasionally stops printing and alarms for paper shortage.

• It does not give alarms for paper shortage when it should.

Follow these sensor cleaning steps:

1. Turn off the power supply of the printer, open the top cover, and remove the paper if there is any.

2. Wipe off the dust and stain on the sensor surface with a soft cotton cloth (which should be dried) dipped in absolute ethyl alcohol.

3. After waiting for the absolute ethyl alcohol to volatilize completely, close the top cover and try to start the machine again.

The printing rubber roller of your RONGTA ACE V1S should be cleaned when one of the following conditions occurs:

• Printing is not clear.

• A vertical column of the printed page is not clear.

• The paper feeding noise is high.

Follow these cleaning steps:

1. Turn off the power of the printer and open the top cover.

2. Use a soft cotton cloth (which should be dried) dipped in a neutral detergent to wipe off dust and stains on the surface of the printing rubber roller.

3. Close the top cover after the cleaning agent is completely volatilized.

Please pay attention to the following during daily maintenance of your RONGTA ACE V1S:

1. The power supply must be turned off during the daily maintenance of the printer.

2. Do not touch the surface of the print head with hands and metal objects. Do not scratch the surface of the print head, printing rubber roller, and sensor with tweezers and other tools.

3. Organic solvents such as gasoline and acetone shall not be used.

4. Wait until absolute ethyl alcohol is completely volatilized, then turn on the power supply to continue printing.

When a paper jam occurs on your RONGTA ACE V1S, first turn off the power supply and open the top cover of the printer. After the print head cools down, carefully remove the jammed paper. Then, load the paper correctly and close the top cover. Using the recommended printing paper or other paper of equivalent quality with the specified width can help prevent jams.

If the knife of the RONGTA ACE V1S is jammed, the upper cover of the printer cannot be opened. First, power off the printer and restart it. If the jammed knife does not reset, the power supply of the printer shall be turned off. Open the front cover of the printer, and the jammed knife can be released by reversing the gear.

If the indicator on the control panel is not on, check whether the power cord is properly plugged into the printer, power adapter, and power outlet. Also, check if the printer’s power switch is on.

If the indicator is normal but the printer does not work, run the self-test to check whether the printer can work properly. If you cannot perform the self-test, please contact your distributor or the technical service personnel.

If the self-test can be performed normally, check the following:

1. Check the interfaces at both ends of the connection line between the printer and the computer. At the same time, confirm whether the connection meets the specifications of the printer and computer.

2. The data transfer settings between the printer and the computer may be different. You can use the self-test to print out the printer’s interface settings. If the printer still cannot print, please contact your distributor or the technical service personnel.

There are two ways to drive the RONGTA ACE V1S thermal receipt printer:

1. Installation for Windows

Add the printer to Windows and assign the driver files from the driver disk to Windows. You can start printing by calling the print command in the program. In this way, the printer driver of Windows converts characters into a graphic dot matrix for printing.

2. The Port direct drive

This method does not require a driver. Characters are directly output to the port, and the printer’s built-in and cartridge font is used to realize the conversion and printing of characters. Using the port direct drive way changes the printing mode from page printing to line printing, making printing control more convenient. If the port direct drive mode is used, the instruction set needs to be used to control the printing, and the ESC/POS command set has been integrated inside the thermal receipt printer.

To use the NFC function on your RONGTA ACE V1S (limited to models with NFC function), place a mobile phone with the required APP and NFC function near the top of the printer. The APP will be started and connected to the printer.