NEFF T27PIQ4 (01) PDF MANUAL

The components for models T26PIP4.. and T27PIQ4.. are as follows. Note that the images shown in the instructions are for guidance only.

Ref	Component	Rating T26PIP4..	Rating T27PIQ4..
A	Pan support	–	–
B	Control knob	–	–
C	Economy burner	0.90 / 1.00 kW	0.90 / 1.00 kW
D	Standard-output burner	1.60 / 1.75 kW	1.60 / 1.75 kW
E	High-output burner	2.80 / 3.00 kW	2.80 / 3.00 kW
G	Wok multi-crown burner	N/A	3.80 / 4.00 kW

Model T26PIP4.. has burners D, A, E, D, B, C.

Model T27PIQ4.. has burners D, A, G, E, C, B, D.

This appliance is for cooking purposes only and should only be used safely if correctly installed according to the safety instructions. Only use this appliance:

• To prepare meals and drinks.

• Under supervision. Never leave the appliance unattended when cooking for short periods.

• In a private household and in a domestic environment.

• Up to an altitude of 2000 m above sea level.

Do not use the appliance:

• On boats or in vehicles.

• As a room heater.

• With an external timer or a remote control.

• Outdoors.

It shall not be used for other purposes, for example room heating. Call the after-sales service if you want to convert your appliance to a different type of gas.

This appliance may be used by children aged 8 or over and by people with reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 15 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable.

Escaping gas may cause an explosion. If you smell gas or if there are faults in the gas installation:

► Immediately shut off the gas supply or close the gas cylinder valve.

► Immediately extinguish all naked flames and cigarettes.

► Do not operate any light switches or appliance switches.

► Do not pull any plugs out of any sockets.

► Do not use any telephones or mobile phones within the building.

► Open windows and ventilate the room.

► Call the after sales service or the gas supplier.

Also, close the safety valve for the gas supply when the appliance is out of use for prolonged periods. Always use liquefied gas bottles in an upright position to prevent intense darting flames and component damage.

WARNING – Risk of poisoning! The use of a gas cooking appliance results in the production of heat, moisture and products of combustion in the room in which it is installed.

► Ensure that the kitchen is well ventilated especially when the appliance is in use.

► Prolonged intensive use of the appliance may require additional ventilation, for example the increasing of mechanical ventilation where present, additional ventilation to safely remove the products of combustion to outside (external) air whilst also providing room air changes with additional ventilation.

► Consult a professional before installation of the additional ventilation.

WARNING – Risk of fire!

► Leaving fat or oil cooking on an unattended hob can be dangerous and may lead to fires. Never leave hot oil or fat unattended.

► Never attempt to extinguish a fire using water; instead, switch off the appliance and then cover with a lid or a fire blanket.

► The appliance becomes very hot. Never place flammable objects on the cooktop or in its immediate vicinity.

► Never store any objects on the cooktop.

► Do not keep combustible objects or aerosol cans in drawers directly underneath the hob.

► Never store or use combustible materials (e.g. spray cans or cleaning agents) under the appliance or in its immediate vicinity.

► Hob covers can cause accidents (overheating, fire, shattering). Do not use hob covers.

► When gas burners operate without cookware, they build up heat that can damage an extractor hood or cause fire. Only operate gas burners with cookware on them.

► Keep fabrics (e.g. garments or curtains) away from the flames. Never reach over the flames.

► Do not place combustible objects (e.g. tea towels or newspapers) on, next to or behind the appliance.

► If a burner does not ignite after 10 seconds, turn the control knob to the “Off” position, open a door or window, and wait at least one minute before trying again.

► If burner flames are accidentally extinguished, turn off the burner control and wait at least one minute before relighting.

► Monitor the cooking process, especially short processes.

WARNING – Risk of burns!

► The accessible parts can become hot during operation. Small children should be kept away from the appliance.

► Hob guards may cause accidents. Never use hob guards.

► Empty cookware becomes extremely hot when set on operating gas burners. Never heat up empty cookware.

► The appliance becomes hot during operation. Allow the appliance to cool down before cleaning.

WARNING – Risk of electric shock! If the appliance or power cord is damaged, it is dangerous.

► Never operate a damaged appliance.

► Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.

► If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the gas supply.

► Call customer services.

Improper repairs are dangerous. Repairs should only be carried out by trained specialist staff using genuine spare parts. If the power cord is damaged, it must be replaced by the manufacturer, customer service, or a similarly qualified person.

WARNING – Risk of injury! Faults or damage to the appliance and improper repairs are dangerous.

► Never switch on the appliance if there is a fault with it.

► If the appliance is faulty, unplug the mains plug or switch off the fuse in the fuse box. Shut off the gas supply and call the after sales service.

► Always have repairs and damaged gas lines handled by trained, specialist personnel.

Cracks or fractures in the glass surface are dangerous.

► Immediately switch off all burners and any electrical heating elements, disconnect the appliance from the power supply.

► Shut off the gas supply.

► Do not touch the surface of the appliance.

► Do not use the appliance.

► Call customer service.

Cookware that is the wrong size, damaged, or incorrectly positioned can cause serious injuries. See notes on cookware. Ignition plugs generate sparks when switching on the burner.

► Never touch the ignition plugs while the burner is being lit.

If a control knob is too stiff or loose, it must no longer be used.

► Contact after-sales service immediately for repair or replacement.

An appliance with a cracked or broken surface can cause cuts.

► Do not use the appliance if it has a cracked or broken surface.

WARNING – Danger: Magnetism! Caution: Magnetic field. Permanent magnets are integrated in the control element bases and control elements. These magnets may affect electronic implants like heart pacemakers or insulin pumps.

► Persons with electronic implants must stand at least 10 cm away from the magnetic control element bases and control elements.

► Never carry the control element base and the control elements on your body.

Tip: Keep magnetic data carriers (e.g., credit cards), TV sets, and monitors away from the device’s control knob area.

WARNING – Risk of suffocation!

► Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children.

► Do not let children play with packaging material.

► Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children.

► Do not let children play with small parts.

ATTENTION!

• Heat can damage adjacent appliances or kitchen units. If the appliance operates for an extended period, heat and moisture are generated. Open a window or switch on an extractor hood leading outside.

• A build-up of heat may damage the appliance. Do not use two burners or heat sources to heat one single item of cookware. Do not use griddle plates, clay pots, etc., for a long time at full power.

• A build-up of heat may damage the controls. Do not use a large item of cookware on burners close to the control knobs.

• If a control knob is in the wrong position, it could lead to malfunctions. Always turn the control knob to the “Off” position when the appliance is not being used.

• Handling cookware roughly may damage the appliance surface. Handle cookware carefully. Do not place heavy objects on the hob.

• Moving cookware may scratch the glass. Lift the cookware when moving it.

• Hard or pointed objects falling on the hob can cause damage. Do not let hard or pointed objects fall onto the hob. Do not bump into the edges of the hob.

• Salt, sugar, or sand from vegetables can scratch the glass. Do not use the hob as a work surface or storage space.

• Melted sugar or food with high sugar content can damage the glass. Remove boiled-over food immediately with a glass scraper.

Follow these instructions to use less energy:

• Choose a burner roughly the same size as your pan. Centre the cookware on the hob.

• Use cookware with a base diameter appropriate for the burner; unsuitable or incompletely covered zones consume more energy.

• Cover saucepans with suitable lids; cooking without a lid uses considerably more energy.

• Lift lids as infrequently as possible; energy escapes when you lift the lid.

• Use a glass lid to see into the pan without lifting.

• Use cookware suitable for the quantity of food; large items with little food need more energy.

• Cook with only a little water; more water requires more energy.

• Turn down to a lower power level early on; using a power level that is too high wastes energy.

Use the control knobs to set the flame height to different power levels. The markings indicate:

• **Dot symbol**: Burner assigned to the control knob.

• **o**: Burner off.

• **9**: Highest power setting and electric ignition of the burner.

• **1**: Lowest power setting.

The control knob (a) is magnetic and connected to the control knob base (b).

1. To remove: Pull the control knob (a) upward.

Note: Never remove the control knob base (b) and its holder (c). Only Customer Service can reinsert the control knob base and its holder.

2. To replace: Press the control knob (a) back onto its original position on the base (b).

A burner consists of the following parts:

1. Burner cover

2. Burner cup

3. Thermocouple for the flame monitoring

4. Ignition plug

• Insert the pan supports correctly.

• Place the cookware correctly on the pan supports. Never place cookware directly on the burner.

• Always carefully remove the pan supports. When moving a pan support, the pan supports next to it may also move.

Tip: Metal residue from cookware movement can be removed by cleaning the pan support properly.

Accessories can be bought from after-sales service, specialist retailers, or online. Use only original accessories designed for your appliance. Accessories vary; always quote the exact product number (E no.).

Accessory	Description	Use
Additional wok grid	Grid designed for woks	• Only use on the multi-crown burner. • Always use for cookware with a rounded base. • Recommended to extend the service life of the appliance.
Additional espresso maker grid	Small grid for espresso makers	• Only use on the burner with the lowest power setting. • Use with cookware with a diameter smaller than 12 cm.
Simmer cap	Cap for low heat cooking	• Secure this above the economy burner cap. • Use only with the lowest power setting of the burner. • Place the cookware on the pan support, never directly on the simmer cap.
Simmer plate	Plate for distributing low heat	• Use for cooking on a low heat. • Place it on the pan support with the bumps facing up – never place it directly on the burner. • Use the economy burner or the standard-output burner. If you have multiple standard-output burners, use the rear burner.

The hob has automatic ignition. WARNING – Risk of fire! Escaping gas may ignite. If the burner does not ignite after 10 seconds, turn the control knob to “Off”, open a door/window, and wait at least one minute before trying again. If flames are accidentally extinguished, turn off the burner control and wait at least one minute before relighting. ATTENTION! Turning the knob directly between ‘o’ and ‘1’ may cause malfunctions. Never turn directly from ‘o’ to ‘1’ or vice versa. Ensure burner parts and pan supports are correctly inserted and burner caps are not swapped. Burner holes and grooves must be clean.

1. Press the control knob for the selected burner and turn it anti-clockwise to the highest level (9).

2. Keep the control knob pressed in. Sparks are generated and the flame ignites.

3. Wait a few seconds (to activate the safety system) and release the control knob.

4. Turn the control knob to the required position.

5. If the burner does not ignite, turn the knob to ‘o’, repeat the steps, holding the knob down for longer (up to 10 seconds) in step 2.

The safety system (thermocouple) prevents the flow of gas if the flames accidentally go out. To ignite the burner, you must activate the system that enables the gas flow.

1. Ignite the burner without releasing the control knob immediately. The flame ignites.

2. Press and hold the control knob firmly for a further four seconds after the flame ignites to activate the system.

1. Press the control knob for the selected burner and turn it anti-clockwise to the highest level (9).

2. Hold a lit lighter or a flame (lighter, match, etc.) against the burner.

3. Remember to keep the knob pressed for a few seconds after ignition to activate the safety system.

► Turn the control knob clockwise to the ‘o’ (Off) position.

The following behaviours are normal:

• Slight hissing noise from the ignited burner.

• Release of odours when using the appliance for the first time (these disappear after a short time).

• An orange flame is normal (due to dust, spilled liquids, etc.).

• Popping noise a few seconds after the burner is switched off (caused by the safety system activating).

Use cookware with a suitable diameter. It must not protrude over the edge of the hob. Never use small cookware on large burners; flames must not touch the sides.

Burner	Minimum diameter of cookware base	Maximum diameter of cookware base
Wok multi-crown burner	22 cm	30 cm
High output burner	20 cm	26 cm
Standard output burner	14 cm	22 cm
Economy burner	12 cm	16 cm

• Only use cookware with a concave base on the multi-crown burner. The hob must have a multi-crown burner and the additional wok grid must be correctly inserted.

The selection and positioning of cookware affects safety and energy efficiency.

► Maintain a distance of at least 50 mm between cookware and flammable objects (Risk of fire!).

► Do not use deformed cookware. Use cookware with a thick, flat base. Deformed cookware is not stable and may tip over.

► Place the cookware right in the centre of the burner to prevent tipping.

► Place the cookware correctly on the pan supports, not directly on the burner, to prevent tipping.

Flame height can be set incrementally from 1 (lowest) to 9 (highest). Cooking times and levels vary by food type, weight, quality, gas type, and cookware material.

Power level	Preparing meals
9	• Bringing water to the boil • Baking in a bain-marie: Sponge, blancmange, bread pudding. • Frying at a high temperature: Asian dishes.
7-9	• Starting the cooking process: Pasta, soups, creams, paella, pulses, rice pudding. • Deep-fat frying in oil: Tempura vegetables, croquettes, chips, potato omelettes, escalope, frozen food, baked items. • Frying with a little oil: French omelette, steak, well-done sirloin steak, stroganoff. • Frying, searing: Vegetables, meat.
4-6	• Continuing the cooking process: Pasta, soups, creams, paella, pulses, rice pudding. • Deep frying with a little oil: Hamburgers, sausages, grilled salmon, rissoles. • Stew, pot roast: Ragout, goulash, ratatouille. • Cooking at a medium temperature: Cheese sauce, béchamel, carbonara, Neapolitana sauce, blancmange, crepes. • Defrosting: Frozen food.
1-3	• Finishing cooking: Paella rice, pulses, rice pudding. • Steaming: Fish, vegetables. • Heating and keeping warm: Ready-to-eat meals.
1	• Melting: Butter, chocolate, butter, gelatine, honey, caramel.

Cooking tips:

• For soups, creams, lentils, chickpeas: add all ingredients at the same time.

• For pan-fried dishes: heat oil first, then maintain temperature by adjusting power level. For multiple portions, wait for temperature recovery. Turn food regularly.

• To reduce cooking time: Use a pressure cooker for creams/pulses (follow manufacturer’s instructions). Water must boil before adding pasta/rice/potatoes, then adjust power level to maintain boiling. Always use a lid for rice/potatoes.

You can get suitable cleaning products from after-sales service or the online shop. ATTENTION! Unsuitable products can damage surfaces.

► Do not use harsh or abrasive detergents.

► Do not use any industrial soap or cleaning agents.

► Do not use steel wool or scouring sponges.

► Do not use a knife or sharp objects to remove dried-on food from the hob.

► Do not use a knife or sharp objects to clean connections between glass and burner panels, metal frames, or glass/aluminium plates.

► Do not use steam-cleaning appliances.

Clean all parts after each use. Allow the appliance to cool down first. After cleaning, dry all parts completely with a soft cloth to prevent surface damage from residual moisture. Reattach parts properly, ensuring surfaces are not damaged.

Part	Recommended cleaning method	Notes
Appliance surface	Clean using a sponge and soapy water.	• Wipe up spilled liquids immediately to prevent burning. • Control elements can be removed for easier cleaning (see Removable control knob section). Never remove the control element base or holder. • After cleaning, check the correct position of control element bases and holders.
Control elements	Clean using a damp sponge cloth and hot soapy water.	• Can be removed for easier cleaning. Never remove the plinth or holder. • Do not clean in dishwasher or immerse in water (may cause damage). • Do not use abrasive/corrosive products (citric acid, vinegar, aggressive agents, glass ceramic cleaners).
Pan supports	Cleaning by hand: • Scrub with a non-metallic brush or non-scratching scouring sponge and soapy water. Cleaning in the dishwasher: • Clean at a maximum temperature of 60 °C.	• Carefully remove pan supports. • Carefully clean the area around the rubber pads. If pads come loose, the support may scratch the hob. • Dishwasher: Use recommended agents. Preclean if very dirty. Remove from dishwasher and dry residual moisture after cycle finishes. • Tip: Pan supports may discolour during use/cleaning; this does not affect function.
Burner parts (cover, cup)	Scrub with a non-metallic brush or non-scratching scouring sponge and soapy water.	• Do not clean in the dishwasher. • Do not mix up burner lids (covers). • Gently move the burner lid back and forth until it locks into the projections on the burner cup.
Thermocouples / Ignition plugs	Clean using a small non-metallic brush.	• Clean carefully; these parts are sensitive. • Do not moisten excessively. If there is excessive moisture, the burner may not light.

You can rectify minor faults yourself. Read the troubleshooting information before contacting after-sales service. WARNING – Risk of injury/electric shock! Improper repairs are dangerous and should only be carried out by trained specialists using genuine parts. If the appliance is defective or the power cord damaged, contact Customer Service.

Fault	Cause and troubleshooting
The general electrical operation is impaired.	The circuit breaker is faulty. ► Check the circuit breaker in the fuse box.
	The circuit breaker or one of the residual-current circuit breakers has been triggered. ► In the fuse box, check whether the circuit breaker or one of the residual-current circuit breakers has been triggered.
	The mains plug of the power cord is not plugged in. ► Connect the appliance to the power supply.
	There has been a power cut. ► Check whether the lighting in your room or other appliances are working.
Automatic ignition is not working.	Food remnants or dirt are located between the ignition plug and the burner. ► Clean the space between the ignition plugs and burners.
	Burner parts are wet. ► Carefully dry the burner parts.
	The burner parts are positioned incorrectly. ► Correctly position the burner parts.
Automatic ignition is not working.	The appliance is not earthed or has not been connected correctly, or the earth cable is damaged. ► Contact an electrician.
The burner flame is not uniform.	The burner parts are positioned incorrectly. ► Correctly position the burner parts.
	Openings on the burner are soiled. ► Clean and dry the openings on the burner.
Burner flames are large or unstable.	The gas reaches the appliance at excessive pressure. 1. Switch off the appliance. 2. Contact an approved installer and have them check the regulator of the gas cylinder or liquid gas tank. Tip: To prevent damage due to excessive pressure, you can install an overpressure safety device.
The gas does not appear to be flowing normally or there is no gas being produced at all.	The gas supply has been shut off by the intermediate valves. ► Open the intermediate valves.
	The gas cylinder is empty. ► Replace the gas cylinder.
There is a smell of gas in the kitchen.	The control knob is open. ► Close the control knob.
	The gas cylinder has not been connected correctly. ► Ensure that the gas cylinder has been connected correctly.
	The gas pipe to the appliance is leaking. 1. Close the main gas tap. 2. Ventilate the room. 3. Immediately call an authorised installer, who can inspect the gas system and issue an installation certificate. 4. Do not use the appliance until you are sure that gas is not leaking from the installation or the appliance.
The burner switches off as soon as you release the control knob.	Control knob not pressed down long enough. 1. Keep the control knob pressed down for a few seconds after ignition. 2. Press the control knob down firmly.
	Openings on the burner are soiled. ► Clean and dry the openings on the burner.

You can find the product number (E-Nr.) and the production number (FD) on the appliance’s rating plate. The rating plate can be found:

• on the appliance certificate.

• on the lower section of the hob.

You will need these numbers if you contact Customer Service. Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

Valuable raw materials can be reused by recycling. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.

1. Unplug the appliance from the mains.

2. Cut through the power cord.

3. Close the main gas tap.

4. Dispose of the appliance according to local regulations for used electrical and electronic appliances (WEEE).