MOVA E30 ULTRA RLE51SE (01) PDF MANUAL

This product should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.

The appliance is only to be used with the power supply unit provided with the appliance.

This appliance contains batteries that are only replaceable by skilled persons.

Clear the area to be cleaned. Children shall not play with the appliance. Ensure children and pets are kept at a safe distance from the robot while it is operating.

Do not install, charge or use the appliance in the bathrooms or around the pools.

This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in a commercial or industrial setting.

Ensure that the appliance operates correctly in a proper environment. Otherwise, do not use the appliance.

If the power cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

Do not use the robot in an area suspended above ground level without a protective barrier.

Do not place the robot upside down. Do not use the LDS cover, robot cover, or bumper as a handle for the robot.

Use the robot in environments with an ambient temperature above 0°C and below 40°C. Make sure there is no liquid or sticky substance on the floor.

To prevent damage or harm from dragging, clear any loose objects from the floor, and remove cables or power cords on the cleaning path before operating the appliance.

Remove fragile or small items from the floor to prevent the robot from bumping into and damaging them.

Keep hair, fingers, and other body parts away from the suction opening of the robot.

Keep the cleaning tool out of reach of children.

Do not operate the appliance in a room where an infant or child is sleeping.

Do not place children, pets, or any item on top of the robot regardless of whether it is stationary or moving.

Only clean water and the officially-approved cleaning solution can be added to the clean water tank. Do not add any other liquid such as alcohol or disinfectant. The ratio of the cleaning solution to clean water can be checked on the cleaning solution bottle. Keep the cleaning solution out of reach of children.

Do not use any third-party battery or base station. The robot can only be used with the model RCEE0301 base station.

Do not attempt to disassemble, repair, or modify the battery or the base station on your own.

Do not place the base station near a heat source.

Do not use a wet cloth or wet hands to wipe or clean the base station’s charging contacts.

Do not use the robot to clean any burning objects. Do not use the robot to pick up flammable or combustible liquids, corrosive gases, or undiluted acids or solvents.

Do not vacuum hard or sharp objects. Do not use the appliance to pick up objects such as stones, large pieces of paper or any item that may clog the appliance.

Plug must be removed from the socket-outlet before cleaning or maintaining the appliance.

Do not wipe the robot or the base station with a wet cloth or rinse them with any liquid. After cleaning washable parts, fully dry the parts before reinstalling and using them.

Please use this product in accordance with the instructions in the User Manual. Users are responsible for any loss or damage that arise from improper use of this product.

Do not improperly dispose of old batteries. Unneeded batteries should be discarded at an appropriate recycling facility.

If the power cord becomes damaged or broken, stop using it immediately and contact after-sales service.

Make sure the robot is turned off when being transported and kept in its original packaging if possible.

If the robot will not be used for an extended period of time, fully charge it, then turn it off and store it in a cool, dry place. Recharge the robot at least once every 3 months to avoid over-discharging the battery.

The laser sensor in this product meets the IEC 60825-1:2014/EN 60825-1:2014/ A11:2021 Standard for Class 1 laser products. Please avoid direct eye contact with it during use.

Before cleaning, please move away unstable, fragile, valuable or dangerous items, and clean up cables, cloths, toys, hard objects and sharp objects on the ground to avoid being entangled, scratched or knocked over by the robot and causing losses.

Before cleaning, place a physical barrier at the edge of the stairs and sofa to ensure the secure and smooth operations of the robot.

Open the door of the room to be cleaned, and put the furniture in its proper place to leave more space.

To prevent the robot from not recognizing areas that need to be cleaned, do not stand in front of the robot, threshold, hallway, or narrow places.

When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.

Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground may be scratched.

Place the base station in a location that is as open as possible with a good Wi-Fi signal. Remove any objects that are closer than 1.5 m from the front and 5 cm from either side of the base station. Insert the power cord into the base station and plug it into the socket.

Make sure that no objects might block the signaling area.

To prevent water stains from wetting wood floors or carpets, placing the base station on tile floors or marble floors is recommended.

Firmly insert the power cord upwards until the indicator turns on. (I: ON, O: OFF)

Follow the diagram to install the ramp extension plate.

Follow the diagram to remove protective films and install the side brush and mop assembly.

Press and hold the button on the robot for 3 seconds to turn it on. Place the robot onto the base station with the mop assembly facing toward the washboard. Then you will hear a voice notification when the robot successfully connects to the base station.

It is recommended to fully charge the robot before its first use. When the robot cannot be turned on after the battery is depleted, manually connect the robot with the station to charge it.

Take out the clean water tank from the base station and fill up the tank with clean water. Then install it back into the base station.

Do not add hot water into the water tank, as this may cause the tank to become deformed.

Scan the QR code on the robot to download and install the app.

Open the app, tap “Scan QR code to connect”, and scan the same QR code on the robot again to add the device. Please follow the prompts to finish the Wi-Fi connection.

If you want to reset Wi-Fi, repeat step 2 and then follow the prompts to finish the Wi-Fi connection.

Only 2.4 GHz Wi-Fi is supported.

Due to upgrades in the app software, the actual operations may differ from the directions in this manual. Please follow the instructions based on the current app version.

Press and hold the button for 3 seconds to turn on the robot. The power indicator should be illuminated. Place the robot onto the base station, the robot should turn on automatically and begin charging. To turn off the robot, move the robot away from the base station and press and hold the button for 3 seconds.

After configuring the network for the first time, follow the instructions in the app to quickly create a map. The robot will start mapping without cleaning. When the robot returns to the base station, the mapping process has been completed and the map will be saved automatically.

When the robot is running, press any button to pause it. If the robot is paused for more than 10 minutes, it automatically enters sleep mode. All indicators on the robot will turn off. Press any button on the robot, or use the app to wake up the robot.

If the robot is paused and placed onto the base station, the current cleaning process will end.

If the battery is too low, the robot will automatically return to the base station to charge. After charging to the appropriate battery level, it will resume unfinished cleaning tasks.

To use this function, please enable it in the app.

When the robot is set to the Do Not Disturb (DND) mode, the robot will be prevented from resuming cleaning and the power indicator goes out. The DND mode is disabled by default at the factory. You can use the app to enable the DND mode or modify the DND period. The DND period is 22:00-8:00 by default.

The scheduled cleaning tasks will be performed as usual during the DND period.

The robot will resume cleanup where it left off after the DND period expires.

When the robot is on standby, press briefly the button to enable the spot cleaning mode. In this mode, the robot cleans a square-shaped area of 1.5 × 1.5 meters around it and returns to its starting point once the spot cleaning is completed.

If the robot stops responding or cannot be turned off, press and hold the button for 10 seconds to forcefully turn it off. Then, press and hold the button for 3 seconds to turn the robot on.

When using the mop assembly for the first time, the robot performs the “Vacuum and Mop” task by default.

Press the button on the robot, or use the app to make the robot start from the base station. Then the robot will plan the optimal cleaning route and perform the cleaning task based on the created map.

To ensure the robot easily returns to the base station after cleaning, it is recommended to make the robot start from the base station.

The mop pads will be cleaned before the robot starts mopping, please wait patiently.

Do not move the base station, the clean water tank, the used water tank, or the washboard during operation.

When cleaning, the robot will automatically return to the base station to wash mop pads based on the mop pad cleaning frequency specified in the app.

After the robot finishes a cleaning task and returns to the base station to charge, the base station will automatically start emptying the dust box. Then it will wash and dry the mop pads.

If the auto-empty function is turned off in the app, the base station will not automatically empty the dust box.

The base station will empty the dust box according to the setting in the app.

After the robot has completed its task, please clean the used water tank to prevent any odor.

Enable the mopping after vacuuming function in the app, and the robot will automatically lift the mop assembly to vacuum the floor. After vacuuming is completed, the robot will return to empty the dust box, and then start mopping after automatically lowering the mop assembly.

Enable the vacuuming function in the app, and the robot will automatically lift the mop assembly and start vacuuming.

Enable the mopping function in the app, and the robot will check if the mop assembly is installed. If not, manually install the mop assembly, and then the robot will automatically start mopping.

The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.

Enable the washboard base cleaning function in the app, and the robot will exit the base station automatically. Take out the washboard and wait for water to fill the bottom of the base station.

Rinse the washboard with clean water, and use a proper cleaning tool to clean the bottom of the base station.

After a moment, the base station will automatically pump out the used water. Then dry it with a soft and dry cloth, and put the washboard back into place.

Use the app or briefly press the button on the robot to make it return to the base station.

During cleaning, do not make the robot return to the base station.

Remove the dust tank cover and discard the dust bag.

Pulling upwards on the handle will seal the bag to prevent the dust and debris from accidentally falling out.

Install a new dust bag.

Remove the dust and debris from the filter with a dry cloth.

Reinstall the dust tank cover.

Open the robot cover and press the dust box clip to remove the dust box.

Open the dust box cover, remove the filter, and then empty the dust box as shown in the diagram.

Gently tap the basket of the filter to remove the dirt.

Do not attempt to clean the filter with a brush, a finger or sharp objects to prevent damage.

Rinse the dust box and filter with water and dry them completely before reinstalling.

Rinse the dust box and filter with clean water only. Do not use any detergent.

Use the dust box and filter only when they are completely dry.

Remove the used water tank, open its cover and pour out the used water.

Rinse the used water tank with clean water, and use a proper cleaning tool to clean the inner wall of the used water tank.

The float ball in the used water tank is a movable part. Do not apply too much force when cleaning it to avoid damaging it.

Press the brush guard clips inwards to remove the brush guard and lift the brush out of the robot.

Pull out the brush covers at both ends of the brush as shown in the figure. Use a proper cleaning tool to remove any hair tangled in the brush. Reinstall the brush covers on both ends of the brush, and then reinstall the brush. Press on the brush guard to lock it in place.

Remove and clean the side brush.

Use a tool such as a small screwdriver to separate the axle and tire of the omnidirectional wheel. Do not use excessive force.

Rinse the omnidirectional wheel under the running water and put it back after drying it completely.

Remove and clean the mop pad holder.

Wipe robot sensors by using a soft and dry cloth, as shown in the below figure: Laser Distance Sensor (LDS), 3D Line Laser Sensor, Bumper, Edge Sensor, Cliff Sensors, Carpet Sensor.

A wet cloth can damage sensitive elements within the robot and the base station. Please use a dry cloth for cleaning.

Clean the charging contacts and the signaling area with a soft and dry cloth.

Clean the auto-empty vents of the robot and the base station with a soft and dry cloth.

Remove the mop pad from the mop pad holder to replace it.

The robot contains a high-performance lithium-ion battery pack. Make sure that the battery remains well-charged for daily use to maintain optimal battery performance. If the robot is not used for an extended period of time, turn it off and put it away. To prevent damage from over-discharging, charge the robot at least once every three months.

The battery is low. Recharge the robot on the base and try again.

The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature between 32°F (0°C) and 104°F (40°C).

The base station is not connected to power, please make sure both ends of its power cord are correctly plugged in.

The contact between the charging contacts on the base station and the robot is poor, please clean the charging contacts.

Check whether there is any foreign object at the connector of the robot and remove the foreign object if any.

The Wi-Fi network password is incorrect. Make sure the password used to connect to your Wi-Fi network is correct.

The robot does not support a 5 GHz Wi-Fi connection. Make sure the robot is connected to a 2.4 GHz Wi-Fi connection.

The Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.

The robot may not be ready to be configured. Please exit and re-enter the app, and then try again as instructed.

The base station is disconnected from power or moved when the robot is not on it. Please connect the base station to the power supply or place the robot onto the base station to charge.

There are too many obstructions around the base station. Place the base station in a more open area.

Moving the robot may cause it to re-position itself, and it will recreate a map if re-positioning fails. If the robot is too far from the base station, it might not be able to automatically return on its own, in which case you will need to manually place the robot onto the base station.

Wipe the signaling area on the base station to remove dust or debris.

Clear any obstruction within 5 cm on the left and right sides or within 1.5 m in front of the base station to prevent the robot from being blocked.

The route for returning to charge is blocked, e.g. the door is closed.

The robot may slip if the floor in front of the base station is overly wet. If so, clean the excess water before trying again.

It is recommended to move the base station to a different place and try again.

Make sure the ramp extension plate is installed properly.

The robot cannot be turned off when it is charging. It is recommended to move the robot from the base station, and then press and hold the button for 3 seconds to turn it off.

If the robot cannot be turned off by performing step 1, press and hold the button for 10 seconds to forcefully turn off the robot. If the problem persists, please contact after-sales service.

It takes about 3.5 hours to fully charge the robot when its battery is low.

If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow down to extend the battery life.

The charging contacts on both the robot and the base may be dirty, please wipe them with a dry cloth.

Check whether the dust box filter is clogged. If so, clean it or replace it.

A hard object may be caught in the main brush or the dust box. Check and remove any hard object.

The main brush or the side brush may become tangled. Check and remove any foreign objects.

Switch the suction mode to Standard or Quiet.

Objects such as power cords and slippers should be organized before using the robot.

Working on wet slippery surfaces causes the main wheel to slip. It is recommended to dry the wet places before using the robot.

Wipe the 3D line laser sensor on the robot with a clean, soft cloth to keep it clean and unobstructed.

Make sure that the doors of the rooms to be cleaned are open.

Check whether there is a threshold higher than about 2 cm at the door of the room. The robot cannot climb over high thresholds or steps.

The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally. Please try drying the floor before using the robot.

Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming cleaning.

The robot will not resume cleaning after you manually place the robot on the base station or send the robot to charge via the app or the button.

Check whether the dust bag in the dust tank is full.

If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the base station, or the dust box. If any, clean the blocked part in time.

Check whether the seal on the used water tank is loose or not correctly installed, and manually reset it if so. If the problem persists, please contact the after-sales service team.

Gently press down on the used water tank to make sure it is installed correctly.

Remove the washboard and check whether the sewage drain is blocked and clean it.

Check the cleaning solution. Do not add any liquid other than the officially-approved cleaning solution.

Please remove the mop pad holder to check if there is any foreign object stuck in it, and try to restart the robot. If the problem persists, please contact the after-sales service team.

When taking out the clean water tank, some water in the pipe may be left under the tank or around the seal. This is normal. Please wipe with a dry cloth.

The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed by qualified technicians and discarded at an appropriate recycling facility.

the battery must be removed from the appliance before it is scrapped;

the appliance must be disconnected from the supply mains when removing the battery;

the battery is to be disposed of safely.

Before removing the battery, disconnect the power and run out the battery as much as possible.

Unneeded batteries should be discarded at an appropriate recycling facility.

Do not expose to high temperature environment to avoid risks of explosion.

Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.

Turn over the robot, use a proper tool to remove the screws on the back of the robot, and then remove the cover.

Unplug the terminals between the battery and PCB board to remove the battery.