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What is the MITSUBISHI ELECTRIC AE-200A Update Tool?

The Update Tool for the MITSUBISHI ELECTRIC AE-200A is a tool that can update the software of all AE-200/AE-50/EW-50 controllers connected in the air conditioning control system at once. It can update a maximum of 50 controllers simultaneously.


What are the PC requirements for the MITSUBISHI ELECTRIC AE-200A Update Tool?

Item Requirements
CPU 1 GHz or better (at least 2 GHz recommended)
Memory 2 GB or better
Screen resolution 1024 x 768 or better
OS

Microsoft® Windows® 11 (64bit) *1

Microsoft® Windows® 10 (64bit) *1

Microsoft® Windows® 8.1 (64bit) *1

Must meet the minimum requirements of the OS

Internal LAN port or LAN card 100 BASE-TX or better
Pointing device Mouse, etc.

*1 Verified to work on the Pro edition.

.NET Framework 4.8 is required. When installing the Update Tool, the page will jump to the download site if .NET Framework 4.8 or later is not installed.

Note: The use of the latest version of the OS is recommended.


What is an important consideration when connecting the MITSUBISHI ELECTRIC AE-200A via a LAN?

When connecting the AE-200/AE-50/EW-50 via a LAN, be sure to use the “LAN1” port.


What are the system restrictions when using the MITSUBISHI ELECTRIC AE-200A Update Tool?

The following restrictions apply when using the Update Tool:

• AE-200 Update Tool is exclusively used for AE-200/AE-50/EW-50. Do not use this tool for other products.

• The AE-200/AE-50/EW-50 software cannot be downgraded to an earlier version.

• Up to 50 AE-200/AE-50/EW-50 controllers can be updated at the same time.

• The communication between the controller and the air conditioning units will stop while the software is being updated. The unit will continue its operation and be operable from local remote controllers, though an error sign may appear.

• Note that Mr. Slim indoor units or systems with no local remote controllers may detect a communication error and come to an abnormal stop.

• While the software is being updated, up to 60-minute worth of energy management data and billing function data will not be recorded.

• When an AE-50/EW-50’s Pulse Input (PI) function is used, the pulse that is input while the software is being updated will not be counted.

• Record the operation status of the air conditioning units immediately before updating the software. After the update is complete, check the operation status and manually operate the units as necessary.

• Some operations and functions, such as scheduled operations, billing function, Peak Cut control, and energy management function, will be disabled during the update. Check the setting details of these functions beforehand and update when it does not affect them.


Are there specific times when updating the MITSUBISHI ELECTRIC AE-200A is prohibited?

Yes, if certain functions are in use, you should avoid updating the AE-200/AE-50/EW-50 software during the time periods indicated in the table below.

Function in use Time period in which the update is prohibited
Electricity charge apportioning function (with Charge Calculation Tool) AM 5:00 – 5:10
Electricity charge apportioning function (with TG-2000A) AM 4:05 – 4:35
Malfunction log backup (with TG-2000A) AM 0:05 – 0:15
Peak Cut data backup (with TG-2000A) AM 2:00 – 2:10
Measurement trend data backup (with PI controller, AI controller, or TG-2000A) AM 1:05 – 1:15

How do I obtain the update file for the MITSUBISHI ELECTRIC AE-200A?

To obtain the latest update file, contact the dealer from which the Update Tool was obtained.


How do I install the MITSUBISHI ELECTRIC AE-200A Update Tool?

Before installation, check that .NET Framework version 4.8 is installed. You can check this by selecting the Windows Start menu > [Control Panel] > [Program and Features].

Follow these procedures to install the tool:

1. Double-click “AE-200 UpdateTool_V***.msi” that was downloaded. “V***” indicates the version number.

2. If a “Security Warning” message appears, click [Run].

3. When the “Setup Wizard” screen appears, click [Next].

4. On the “License Agreement” screen, read through, select [I Agree], and click [Next].

5. The “Select Installation Folder” screen will appear. Select the save destination folder and click [Next]. To allow all users who can log in to the PC to have access to the Update Tool, check that the [Everyone] checkbox is selected.

6. When the “Confirm Installation” screen appears, click [Next].

7. The Update Tool will be installed. Please wait for the process to complete.

8. Once installation is complete, click [Close].


How do I set the PC’s IP address to connect to the MITSUBISHI ELECTRIC AE-200A?

You must set the PC’s IP address so that settings data can be sent from the Update Tool to the controller. The PC’s network address must be in the same system as the IP address for the controller (Example: AE-200 IP address: 192.168.11.1; PC IP address: 192.168.11.150). If connecting to an existing LAN, consult the system administrator.

Follow these procedures:

1. Open the control panel. On Windows 8.1, go to Start screen > [Desktop] > [My computer] > [Control panel]. On Windows 10 or 11, search for the control panel using the search box.

2. Click [Network and Sharing Center] > [Change adapter settings]. Double-click the [Ethernet] icon.

3. In the “Ethernet status” window, click [Properties].

4. Click [Internet Protocol Version 4 (TCP/IPv4)] to select it, and click [Properties].

5. In the [Internet Protocol Version 4 (TCP/IPv4) Properties] window, check the radio button next to [Use the following IP address].

6. Enter the PC’s IP address (e.g., [192.168.11.150]) in “IP address”.

7. Enter the subnet mask [255.255.255.0] (unless otherwise specified) in “Subnet mask”.

8. In “Default gateway”, enter the gateway address as necessary.

Important: Consult the system administrator to decide the IP, subnet mask, and gateway addresses. Take a note of the existing IP, subnet mask, and gateway addresses before changing them.

9. Keep clicking [OK] or [Close] to close all windows.


What should I do if .NET Framework 4.8 is not installed on my PC?

If .NET Framework 4.8 is not already installed, you must download the .NET Framework 4.8 installer and install it. If the system is not connected to the Internet, you will need to download the offline installer beforehand.


What is the overall process for using the MITSUBISHI ELECTRIC AE-200A Update Tool?

The usage process follows these steps:

1. Start the tool to view the Main screen.

2. Input the IP address of the centralized controller(s).

3. Click “Acquire data” to check the version of the centralized controller(s).

4. Select the update file.

5. Click “Update” and enter the ID and password on the authentication information input screen, then click “OK”.

6. The update process begins.

7. Confirm that the update has completed.


What are the functions of the main screen on the MITSUBISHI ELECTRIC AE-200A Update Tool?

Function Operation method Description
Menu bar Operations such as loading a TXT file with IP addresses, saving entered IP addresses, exiting the tool, and checking version information. Allows file operations and access to version information.
Update file selection Select the update file for the centralized controller. Specifies the software file to be used for the update.
IP address setting The area where you enter the IP addresses of the centralized controllers to be updated. Lists the target controllers for the update process.
Centralized controller system information Displays the system information (Model name, Version, Serial No.) of a given centralized controller. Shows details of the connected controllers.
Centralized controller status Displays the status regarding the update of a given centralized controller. Provides real-time feedback on the update process.
[Acquire data] Click to acquire the system information of the centralized controllers whose IP addresses are entered. Fetches and displays current information from the controllers.
[Update] Click to update the centralized controllers whose IP addresses are entered. Initiates the software update process.

Note: Up to 50 centralized controllers can be updated at the same time.


What operations are available in the menu bar of the MITSUBISHI ELECTRIC AE-200A Update Tool?

The menu bar provides the following operations:

File Menu

[1] Open TXT file: Click [File] > [Open] to load a TXT file containing the destination IP addresses.

[2] Save TXT file: Click [File] > [Save] to save the IP addresses entered in the setting area to a TXT file on the PC.

[3] Exit Update Tool: Click [File] > [Exit] to close the Update Tool.

Help Menu

[4] Version information: Click [Help] > [About] to display the version of the current Update Tool.


How do I input the IP addresses of the MITSUBISHI ELECTRIC AE-200A controllers to be updated?

There are two methods for inputting IP addresses:

Method 1: Inputting IP Addresses Directly

1. In the “Centralized controller to be updated” section, enter the IP address of each centralized controller in the “Destination IP address” column.

Important: Enter the IP address in one-byte characters in the format [XXX.XXX.XXX.XXX] (where XXX is an integer from 0 to 255). Do not enter any other characters, including tabs and spaces.

Method 2: Loading IP Addresses from a TXT file

1. Using a text editor like Notepad, create a TXT file. Enter one IP address per line.

Note: Up to 50 IP addresses can be loaded. A blank line will appear if only a line feed is inserted.

2. In the Update Tool, click [File] > [Open].

3. A file selection screen will appear. Select the TXT file you created and click [Open].

4. The IP addresses from the file will be loaded and displayed in the “Destination IP address” column.


How do I check the current versions of the MITSUBISHI ELECTRIC AE-200A controllers?

Follow these steps to check the controller versions:

1. After inputting the IP addresses, click the [Acquire data] button.

2. The tool will communicate with each controller. Information including the model name, version, serial number, and a status message will appear for each IP address.


What do the different ‘Status’ messages mean during data acquisition with the MITSUBISHI ELECTRIC AE-200A Update Tool?

Display information in the “Status” column Explanation
Acquiring data… The centralized controller data are being acquired. The message will appear in black.
Data acquisition succeeded The centralized controller data have been successfully acquired. The message will appear in black. Model name, version, and serial number will be displayed.
Data acquisition failed The centralized controller data have failed to be acquired. The message will appear in red.
Invalid IP address The IP address entered is not in the correct format. The message will appear in red.
IP addresses overlap The entered IP addresses overlap. The message will appear in red.
The equipment is not applicable for update. Data of equipment that is not an update target (AE-200/AE-50/EW-50) have been acquired. The message will appear in red, and device details will be displayed.

Important: Do not click the close button (X) at the top right corner of the main screen while data is being acquired.


How do I select the update file for the MITSUBISHI ELECTRIC AE-200A?

1. In the “Update file selection” section, click the [Browse…] button next to the appropriate controller type (AE-200 or AE-50/EW-50).

2. A screen to select a file will appear. Select the update file and click [Open].

• Select “AE200_FW####_****.dat” for an AE-200 update file.

• Select “AE50_FW####_****.dat” for an AE-50/EW-50 update file.

(####: software version)

3. If the update file exists, the file path and name will be displayed in the text box.


How do I start the update process for the MITSUBISHI ELECTRIC AE-200A controllers?

1. After inputting IP addresses, acquiring data, and selecting the update file(s), click the [Update] button.

2. The “Authentication information input” screen will appear. Enter the ID and password for the initial settings for the first centralized controller (No. 1).

3. For subsequent controllers (No. 2 and later), if the ID and password are the same as controller No. 1, check the checkbox next to [Same as No. 1]. Otherwise, enter the unique ID and password for each.

4. Click [OK] on the “Authentication information input” screen. The screen will close and the update will start for all listed controllers.

5. The update status for each controller will appear in the “Status” column of the main screen.

Important: Do not close the main screen, disconnect the LAN cable, or turn off power to the controllers during the update process.


What do the different ‘Status’ messages mean during the update process for the MITSUBISHI ELECTRIC AE-200A?

Display information in the “Status” column Explanation
Authentication succeeded The centralized controller authentication has been successfully completed. Appears in black.
Authentication failed The centralized controller authentication has failed. Appears in red.
Communication failed The centralized controller communication has failed. Appears in red.
Already updated The centralized controller is already updated. Appears in red.
Updating… The centralized controller is being updated. Appears in black.
Update completed The centralized controller update has been successfully completed. Appears in black.
Update failed The centralized controller update has failed. Appears in red.

How long does it take to update the MITSUBISHI ELECTRIC AE-200A controllers?

The approximate time required for an update varies with the number of controllers and their software versions.

Number of centralized controllers to be updated Time required for update [min]
Ver. 7.24 or earlier Ver. 7.31 or later
4 9 7
10 15 10
20 25 15
40 45 25
50 55 30

How do I save the list of IP addresses for the MITSUBISHI ELECTRIC AE-200A controllers?

1. After entering the IP addresses in the main screen, click [File] > [Save].

2. A screen to select a file will appear. Specify an arbitrary name in “File name”, and click [Save].

3. A confirmation window will appear stating “The destination IP addresses have been saved.” Click OK.


How do I troubleshoot issues with the MITSUBISHI ELECTRIC AE-200A Update Tool?

Problem Possible Cause Solution
An error “File read failed. Check the data in the file.” occurs when the TXT file is loaded. The TXT file is not created according to the specified format. Check if the TXT file is created with one IP address per line and in the correct format.
An error “This file is not an update file for AE-200.” occurs when the update file is selected. A wrong file is selected. Check if the name of the selected file is “AE200_FW####_****.dat”. Then, re-select the correct file.
An error “This file is not an update file for AE-50/EW-50.” occurs when the update file is selected. A wrong file is selected. Check if the name of the selected file is “AE50_FW####_****.dat”. Then, re-select the correct file.
The message “Data acquisition failed” appears in the “Status” column. The IP address is different, or the LAN connection is not established. Check if the controller’s IP address is correct. Check for proper LAN connection between the PC and the controller.
The message “Invalid IP address” appears in the “Status” column. The IP address is not entered in the specified format. Check if the IP address is entered in the format [XXX.XXX.XXX.XXX].
The message “IP addresses overlap” appears in the “Status” column. The same IP address is entered more than once. Check the IP addresses for duplicates and correct the error.
An error “Check that the data acquisition of all centralized controllers has succeeded.” occurs when [Update] is clicked. Data acquisition has not been completed for all controllers. Check the “Status” column for controllers whose data have not been acquired. Click [Acquire data] to complete the data acquisition.
An error “AE-200 update file is not selected.” occurs when [Update] is clicked. The update file for AE-200 is not selected. Click [Browse…] for AE-200 and select the correct update file.
An error “AE-50/EW-50 update file is not selected.” occurs when [Update] is clicked. The update file for AE-50/EW-50 is not selected. Click [Browse…] for AE-50/EW-50 and select the correct update file.
An error about the selected update file version being older than the controller version occurs. The selected update file is older than the version on the controller. Click [Browse…] and select an update file whose version is newer than the version on the controller.
An error “The versions of the update file for AE-200 and the update file for AE-50/EW-50 do not match.” occurs. The software versions of the selected update files do not match. Check the versions of both update files. Re-select the correct files so that their versions match.
An error “Communication or authentication failed.” occurs when controllers are updated. LAN connection is cut off, or the ID and password are wrong. Check for proper LAN connection. Re-enter the correct ID and password for the controller.
The message “Update failed” appears in the “Status” column. LAN connection was cut off, or a communication failure occurred. Check for proper LAN connection. Click [Acquire data] to check the controller’s version. If not updated, update again.

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