MITEL 6863I (01) PDF Document

Use the ▲ key to scroll through menus or messages on the screen.

Use the ◄ ► keys to view different line/call appearances or, when in the Options List, to enter or exit menus.

When editing entries, pressing the ◄ key erases the character on the left, and pressing the ► key sets the option. Alternatively, pressing the center ✓ key also sets the option on specific screens.

The MITEL 6863I has 3 programmable keys that are pre-configured with the following functions:

Callers: Accesses a list of received/missed incoming calls.

Redial: Accesses a list of recently dialed numbers.

Transfer: Initiates the call transfer process.

1. Lift the handset, press a Line key, or press the speaker key.

2. Dial the number from the keypad and press the ► Dial key.

To end a call, place the handset on its cradle or press the Goodbye key.

Lift the handset for handset operation or press the Line key or speaker key for handsfree operation.

Press the Goodbye key when the phone is ringing to ignore the incoming call. If configured, this will send the incoming call directly to voicemail.

Press the Redial key once to access a list of recently dialed numbers. Use the ▲ and ▼ navigation keys to scroll through the entries and press the ✓ key to redial the selected number. To call the last dialed number, press the Redial key twice.

Press the Mute key to mute the handset, headset, or speakerphone.

1. To place a call on hold, press the Hold key when connected to the call.

2. To resume the call, press the Hold key again or press the Line key corresponding to the line where the call is being held.

1. Ensure you are on an active call with the party you wish to transfer.

2. Press the Transfer key. This places the current call on hold.

3. Dial the number of the party to whom you want to transfer the call.

4. Press the Transfer key before the receiving party answers to perform a blind transfer.

OR

Wait until the party has answered and then press the Transfer key to complete the transfer.

1. Ensure you are on an active call with one of the parties with whom you wish to create a conference.

2. Press the Options key and select Services > Conference.

3. Dial the number of the other party or, if applicable, press the Line key where the other party is being held.

4. When the other party answers, press the Options key and select Services > Conference again.

Press the Volume keys during a call to adjust the volume of the audio device (i.e. handset, headset, or speakerphone). Pressing these keys when the phone is idle adjusts the ringer volume.

1. Press the Options key and select Preferences > Tones > Ring Tone.

2. Scroll through the ring tone list by pressing the ▲ and ▼ navigation keys.

3. Press the ✓ key or the ► Enter key to set the desired ring tone.

1. Press the Options key and select Preferences > Language > Screen Language.

2. Scroll through the list of available languages by pressing the ▲ and ▼ navigation keys.

3. Press the ✓ key or the ► Enter key to set the desired screen language.

1. Press the Callers key to access the Callers List.

2. Scroll through the list by pressing the ▲ and ▼ navigation keys.

3. Press the ✓ key to place a call to the respective entry.

The MITEL 6863I can be locked to prevent unauthorized use. Only numbers defined under the Emergency Dial Plan can be dialed when the phone is locked.

To lock the phone:

1. Press the Options key and select Phone Lock. A “Lock the phone?” prompt displays on screen.

2. Press the Yes key to lock the phone. A “Phone is locked” message displays on screen.

To unlock the phone:

1. Press the Options key.

2. Enter your user password (by default the user password is blank) and press the ► Enter key to unlock the phone.

1. Press the Options key and select Password.

2. Enter your current password and press ▼ Done (by default the user password is blank).

3. Enter the new password and press ▼ Done.

4. Confirm the new password by entering it again and press ▼ Done. A “Password Changed” message displays on screen.

To view your phone’s IP address, press the Options key and select Phone Status > IP&Mac Addresses.