FREE ENGLISH MIDEA MV15ULTRAEUWH (01) PDF USER GUIDE
FREE ENGLISH MIDEA MV15ULTRAEUWH (01) PDF USER MANUAL
FREE ENGLISH MIDEA MV15ULTRAEUWH (01) PDF OWNER GUIDE
FREE ENGLISH MIDEA MV15ULTRAEUWH (01) PDF OWNER MANUAL
FREE ENGLISH MIDEA MV15ULTRAEUWH (01) PDF REFERENCE GUIDE
FREE ENGLISH MIDEA MV15ULTRAEUWH (01) PDF INSTRUCTION GUIDE
FREE ENGLISH MIDEA MV15ULTRAEUWH (01) PDF REFERENCE MANUAL
FREE ENGLISH MIDEA MV15ULTRAEUWH (01) PDF INSTRUCTION MANUAL
FREE ENGLISH MIDEA MV15ULTRAEUWH (01) PDF OPERATING INSTRUCTIONS
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What does the “Danger” symbol indicate?
This symbol indicates that there are dangers to the life and health of persons due to extremely flammable gas.
What does the “Warning of electrical voltage” symbol indicate?
This symbol indicates that there is a danger to life and health of persons due to voltage.
What does the “Warning” signal word indicate?
The signal word indicates a hazard with a medium level of risk which, if not avoided, may result in death or serious injury.
What does the “Caution” signal word indicate?
The signal word indicates a hazard with a low degree of risk which, if not avoided, may result in minor or moderate injury.
What does the “Attention” signal word indicate?
The signal word indicates important information (e.g. damage to property), but not danger.
What does the “Observe instructions” symbol indicate?
This symbol indicates that a service technician should only operate and maintain this appliance in accordance with the operating instructions.
Who can use this appliance?
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
When must the plug be removed?
Plug must be removed from the socket-outlet before cleaning or maintaining the appliance. Switch off before cleaning or maintaining the appliance.
What should be done if the supply cord is damaged?
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
What supply unit should be used for recharging the battery?
For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. Use only with R23W02EDS01 supply unit.
Who can replace the batteries in this appliance?
This appliance contains batteries that are only replaceable by skilled persons.
What objects are forbidden to vacuum or should be avoided by the smart robot?
Do not bring the smart robot close to heat source, radiation or burning cigarette butts. It is strictly forbidden to vacuum the following objects:
All liquids such as water and solvents;
Lime, cement dust and other construction dust and garbage;
Heat generating objects, such as unextinguished carbon butts, cigarette butts;
Sharp fragments, such as glass, etc.;
Flammable and explosive items, such as gasoline and alcohol products.
What items should be removed from the ground before using the robot?
Before using, please remove all fragile items from the ground (such as glasses, lamps, etc.), and items that may be tangled with the side brush, Roller brush and drive wheels (such as wires, curtains and other easily-entangled materials).
What should users pay attention to regarding hair entanglement?
Please pay attention to your hair and avoid entanglement on wheels or roller brushes when using, cleaning and maintaining the robot.
What is the altitude limit for using this product?
Do not use this product at an altitude of more than 2000m.
How should this product be disposed of?
This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
What are the wireless network specifications?
Wireless network: 2400-2483.5MHz, MAX POWER: 20dBm. BLUETOOTH MAX POWER: 10dBm. To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.
What laser product class is this?
CLASS 1 LASER PRODUCT. INVISIBLE LASER RADIATION. (Note: Laser classified to Class 1 according to IEC 60825-1:2014)
What are the important safety instructions for the base station?
“IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS” and “DANGER – TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS”.
Who can use the appliance with the base station?
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concern-ing use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
When must the plug be removed for base station maintenance?
Plug must be removed from the socket-outlet before cleaning or maintaining the appliance. Switch off before cleaning or maintaining the appliance.
What should be done if the base station supply cord is damaged?
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
What products is the base station applicable to?
Base station is only applicable to the product MV15ULTRAEUBK/MV15ULTRAEUWH. (Battery pack type: Li-ion, DC 14.4 V, 5200 mAh) The base station will automatically start charging after Robot Vacuum Cleaner returned to the base.
What type of batteries is the base station charger not intended to charge?
The battery charger (Base Station) is not intended to charge non-rechargeable batteries.
Is the transformer intended for series/parallel connection?
The transformer is not intended for series/parallel connection.
Can the device be reset or replaced after a short-circuit or overload?
The device cannot be reset or replaced after a short-circuit or an overload.
When should the product be powered off before removing the battery?
The product must be powered off before removing the battery.
Can the battery be disassembled by the user?
Please note that do not disassemble the battery by yourself. If you need to replace it, please contact the after-sales service center.
How should used batteries be disposed of?
Please dispose of used battery according to local laws and regulations.
What actions should be avoided with the battery?
Do not dismantle, open or shred the battery. Do not expose batteries to heat or fire. Avoid storage in direct sunlight. Do not short-circuit a battery. Do not store batteries haphazardly in a box or drawer where they may short-circuit each other or be short-circuited by other metal objects.
Should batteries be subjected to mechanical shock?
Do not subject batteries to mechanical shock.
What should be done in case of battery leakage?
In the event of a leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
What type of charger should be used with the equipment?
Do not use any charger other than that specifically provided for use with the equipment.
What type of battery should be used with the equipment?
Do not use any battery which is not designed for use with the equipment.
Can different types of batteries be mixed in a device?
Do not mix different manufacture, capacity, size or type within a device.
Where should batteries be kept?
Keep batteries out of the reach of children.
What should be done if a battery has been swallowed?
Seek medical advice immediately if the battery has been swallowed.
How should batteries be kept?
Keep batteries clean and dry.
Should batteries be left on prolonged charge when not in use?
Do not leave a battery on prolonged charge when not in use.
How can maximum battery performance be obtained after extended storage?
After extended periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.
At what temperature do batteries give their best performance?
The batteries give their best performance when they are operated at normal room temperature (20°C ± 5°C).
What is recommended for battery power before storage?
The battery may be irreversibly damaged if the battery is in low power for a long time. It is recommended that the battery retain sufficient power before storage.
What does the house symbol [symbol IEC 60417-5957 (2004-12)] indicate?
For indoor use only.
What does the open book symbol [symbol ISO 7000-0790 (2004-01)] indicate?
Read operator’s manual.
What does the solid line symbol [symbol IEC 60417-5031 (2002-10)] indicate?
Direct current.
What does the “X” on a line symbol indicate?
Time-lag miniature fuse-link where X is the symbol for the time/current characteristic as given in IEC 60127.
What does the wavy line symbol [symbol IEC 60417-5032 (2002-10)] indicate?
Alternating current.
What does the encapsulated transformer symbol indicate?
SMPS incorporating a short-circuit-proof safety isolating transformer (inherently or non-inherently).
What does the “S” in a circle symbol indicate?
SMPS (Switch mode power supply unit).
What are the product models?
MV15ULTRAEUBK, MV15ULTRAEUWH.
What is the host charging voltage?
19.5V.
What is the host rated voltage?
14.4V.
What is the host rated power?
65W.
What is the base station model?
R23W02EDS01.
What is the base station input?
220-240V~, 50-60Hz.
What is the power for charging and hot drying?
146W.
What is the power for charging and cold drying?
46W.
What is the dust collection mode power?
1000W.
What is the charging input power?
42W.
What is the charging output power?
36.1W.
What is the heating power?
940W.
What is the base station output?
19.5V, 1.85A.
What is the battery model?
BP144521.
What is the battery rated voltage?
14.4V.
What is the battery capacity?
5200mAh 74.88Wh.
What is the charging limit voltage?
16.8V.
What components are included in the package?
Robot Vacuum, Base Station.
What accessories are included?
Side Brush x1, Mop x2, Dust Bag x 1, Cleaning Brush x 1, Base Ramp x 1, Instruction Manual.
What are the main parts of the robot vacuum with the cover closed?
LIDAR Sensor, Include Line Laser/Camera Sensor, Buttons, Bumper, Edge Sensor, Charging Contacts.
What are the main parts of the robot vacuum with the cover open?
Cover, Dust Bin, Network Configuration Indicator, Network Pairing Button, Reset.
What are the parts visible from the bottom view of the robot vacuum?
Carpet Sensor, Side Brush, Roller Brush, Omni-directional Wheel, Cliff Sensors, Mop Outer Expansion Module, Mop Mounting Shaft.
What are the components of the Dust bin?
Filters.
What are the components of the Mop?
Pad Attachment, Mop Pad Plate, Mop Pad.
What are the main parts of the Base Station?
Status Indicator, Robot Entrance, Base Ramp, Dust Collector, Cleaning Tray, The waste water tank (on the left), The clean water tank (on the right).
What are the back view parts of the Base Station?
Power Cord Storage Slot.
What are the inlet parts of the Base Station?
Charging Contacts.
How should the Base Station be placed?
1. Place the base station on a hard surface against a wall, with clear space of at least 5cm on the left and right sides and 80cm in front.
2. Plug the power cord into an electrical outlet. Then wind the excess cable around the power cord storage slot on the back to avoid affecting the proper function of the robot vacuum.
What are the notes for Base Station placement?
1. Do not expose the base under direct sunlight.
2. Do not cover the signal transmission area of the base station with objects such as stickers.
3. Do not place the base on floors with carpet or other soft coverings.
4. Please keep the charging area dry.
How do you install the Side Brush on the Robot Vacuum?
1. Turn the robot over. Press the side brush downward into the slot.
How do you remove the Side Brush from the Robot Vacuum?
2. To remove: grab the rubber legs of the side brush with both hands (be careful not to pull the hair bundle vigorously) and pull it out.
How do you install the Mop?
1. As shown in the figure, align the mop pad centrally with the mop pad plate and apply it evenly.
2. Press the mop into the robot to complete the installation.
How do you power on and charge the robot?
Press and hold the “power button” of robot for three seconds to turn it on. Wait for the power indicator to remain on, and place the robot against the base station as shown in the figure for charging. To facilitate daily use, please keep the robot charged.
What are the notes for power on and charging?
1. If you manually put the robot vacuum into the base station, ensure that the side with the charging contacts is placed against the base station as shown.
2. Before the first cleaning, ensure that the robot is fully charged.
What are the tips for first use and base station pairing?
Before first use, manually put the robot in the base station, and the robot will automatically turn on. After power-on, the robot will automatically pair with the base station. If the white status indicator of base station flashes fast, it means that the base station is disconnected from the robot. See the solution for “the base station indicator flashes white rapidly” in Troubleshooting.
What are the preparations for the cleaning area?
Before using the robot vacuum, please make sure the area to be cleaned is free from items that may be tangled/stuck with the robot vacuum (such as wires, hard objects, iron nails, glasses and other sharp fragments), and items that may be dragged or knocked down by the robot vacuum (such as valuable objects, fragile objects and dangerous objects likely to fall). This helps ensure that the robot vacuum does not cause personal injury or property damage.
What should not be added to the water tank?
Do not add hot water or unauthorized detergent into the tank to prevent potential damage.
How do you add clean water to the tank?
1. To add clean water, remove the clean water tank on the right, open the cover, and fill the tank with clean water to the MAX mark. Then reinstall the tank.
How do you empty the dirty water tank?
2. To empty the dirty water, remove the Waste water tank on the left, open the cover, and pour out the water.
What are the notes before starting the robot?
1. Make sure that the mops are installed properly before use, otherwise the robot will not start normally.
2. This product is intended for indoor use only. Do not use it outdoors.
3. Do not submerge the robot vacuum in water. Doing so may damage the equipment, causing a short circuit or current leakage.
How do you enter network configuration mode using the button under the cover?
Press and hold the network configuration button, and the robot will enter the network configuration mode.
How do you reset the robot using the button under the cover?
Press the reset button with a toothpick and other pointer objects to restart the robot.
How do you instruct the robot to return to the station and turn on/off the child lock using the panel button?
Press the button to instruct the robot to return to the station; press and hold the button for 3 seconds to turn on or off the child lock.
How do you start/pause robot operation and turn on/off the robot using the panel button?
Press the button to start/pause robot operation; press and hold the button to turn on/off the robot.
How do you enter Bluetooth pairing mode?
After long pressing the return to station and start/pause buttons, the machine will enter Bluetooth pairing mode.
What does a Solid white light indicate on the robot vacuum?
Vacuuming, patrolling.
What does a Blinking White Light indicate on the robot vacuum?
Charging.
What does a Blinking Red Light indicate on the robot vacuum?
Fault.
What does a Solid white light indicate during recharging on the robot vacuum?
Recharging.
What does a Solid Red Light indicate on the robot vacuum?
Low battery recharging.
What does a Fast Blinking White Light indicate on the robot vacuum?
Bluetooth pairing.
How do you start, pause, or resume cleaning?
Press and hold the power button for three seconds to turn the robot on/off. Briefly Press the start/pause button to start/pause/resume cleaning or use your App to control.
How do you make the robot recharge?
Press the recharge button briefly. The robot vacuum will move from the current location to the base station for charging.
How does the robot handle self-emptying?
After cleaning, the robot will return to the base station and automatically begin self-emptying. More self-emptying settings can be enabled in the app, such as manual emptying and automatic emptying frequency. Please ensure the dust bag of the base station is not full.
How do you reset the robot to factory settings?
Simultaneously press and hold the network configuration button and recharging button on the robot until you hear a “Ding”, and the robot will reset to factory settings and restart. You can also click “More” → “General” → “Reset to factory settings” in the App.
How does the robot manage mop washing?
To ensure the mopping effect, the robot will return to the base station halfway to clean the mop pad when mopping the floor, or you can manually set the cleaning frequency of mop on the App based on your needs. After the robot completes the mopping task and returns to the base station, it will automatically clean the mop pad (the cleaning time is slightly longer).
How does the base station perform self-cleaning?
After the robot finishes mop washing, it will automatically perform self-cleaning of the cleaning tray. You can also manually set the self-cleaning frequency in the app. Then, the mop pads and cleaning tray will be automatically dried. Before the next cleaning task starts, the base station will first activate dust collection for the cleaning tray.
How does the base station perform mop drying?
After the robot finishes mop washing, it will automatically initiate mop drying process (hot air drying, by default). You can modify the functions in the app.
What should be noted regarding robot removal and base station movement?
1. Do not remove the robot vacuum from the base station when it is washing the mop pad.
2. Do not move the base station after the robot vacuum starts cleaning.
What does a Solid White Light indicate on the base station?
Stand-by, Cleaning mop, Emptying of the dust bin.
What does a Breathing White Light indicate on the base station?
Bluetooth pairing.
What does a Fast Blinking White Light indicate on the base station?
Bluetooth disconnected.
What does a Breathing Purple Light indicate on the base station?
Base station is self-cleaning (Cleaning the cleaning tray).
What does a Blinking Red Light indicate on the base station?
Fault.
What are the app setup notes?
1. The app supports iOS versions 13.0 and above and Android versions 8.0 and above. The app is not available for use with tablets.
2. This model does not support a WEP encrypted router.
3. The home wireless network name and password must contain only letters, numbers and standard symbols.
4. The network accessing configuration of the robot requires a wireless network of 2.4GHz frequency range.
5. The robot must be connected to wireless network to enable controlling the robot using the app. Once you have set up the app and connected the robot to wireless network, the app can be used to control the robot in wireless network /2G/3G/4G/5G network environment.
6. If your home wireless network password is changed or the router is replaced, the robot will show as offline in the app; you will need to reconnect the robot to wireless network following the wireless network connection instructions.
How can you download the app?
Scan the QR code or search for “SmartHome” to download the App. Follow the instructions in the app to create a new account or login.
How do you add the device through the app?
1. Ensure that the mobile phone is connected to the home wireless network, and click the “+” sign in the upper right corner of App homepage or “+Add Device” below;
2. Scan QR code on the device;
3. Follow the App instructions until the App prompts that the connection is established.
What are the notes for adding the device?
1. Only 2.4GHz network is supported.
2. The actual connecting process may be different due to app updates. It is recommended to follow the instructions within the app.
How do you clean the cleaning discs and self-cleaning assembly of the base station?
1. Remove the cleaning tray from the bottom of the base station, then take off the left and right cleaning discs in turn, rinse them with clean water, and wipe them clean.
2. Remove the self-cleaning assembly (roller) from the cleaning tray and rinse off any impurities adhering to it with clean water.
3. Rinse the cleaning tray under the faucet and wipe it clean.
4. Reassemble the left and right cleaning discs and self-cleaning assembly back into the cleaning tray in turn, and then reinstall them at the bottom of base station after drying.
How do you replace the dust bag?
1. Remove the dust collector cover.
2. Pull the used disposable dust bag out of the dust collector.
3. You can use a soft, dry cloth to wipe and clean the dust collector.
4. Place a new dust bag, sliding the plastic card into the rails. Re-install the dust collector cover.
How do you remove and empty the dust bin?
1. Open the upper cover of robot and remove the dust bin.
2. Push up the dust bin cover, and then dump the garbage downward.
How do you remove and clean the dust filters?
3. Lift the side buckle of the dust bin to remove the dust filters.
4. The filters are washable and should be dried after washing before placing them back into the dust bin.
How do you use the cleaning brush?
1. Cut the hair entangled on the roller brush body with the blade.
2. Brush off the cut hair with the brush.
How do you remove the roller brush for maintenance?
1. Press and hold the left and right release buttons on the cover plate of the roller brush and lift out the cover plate.
2. Lift the red side of the roller brush to take it out.
How do you clean and reinstall the roller brush?
3. Pull out the end of caps the roller brush as shown below, and cut any hairs wrapped around the roller brush by using the cleaning brush in the accessories box. Then, clean the main brush and its cover plate by using the cleaning brush or a soft cloth.
4. Wash the roller brush with water and dry it. After cleaning, install the roller brush and then the cover plate into the robot vacuum.
How do you clean the side brush?
Pull out the side brush. Remove dust on the side brush.
How do you clean the robot sensors?
Wipe and clean all sensors of robot with a soft dry cloth, including: Line Laser/Camera Sensor, Edge sensor at the right, Cliff sensors at the bottom.
How do you clean the driving wheel?
Rotate the driving wheel back and forth to remove debris and clean it with the cleaning brush in the accessories box or a soft cloth.
What is the solution if the robot fails to charge and is not in contact with charging contacts?
Place the robot directly in front of the charging dock and press the recharging button.
What is the solution if the robot fails to charge due to unreasonable placement of the base station?
Refer to the “Placement of the Base Station” section of the manual for details.
What is the solution if the robot gets stuck because it is entangled by wires and other sundries?
Clean up scattered wires and other sundries on the ground.
What is the solution if the robot gets stuck because the side brush and roller brush are stuck?
Remove the debris stuck in roller brush/side brush, and start the robot after it is placed on a level ground.
What is the solution if the robot gets stuck around an obstacle?
Clear obstacles/set custom restricted areas in the App.
What is the solution if the robot returns for charging or stops working before cleaning is completed due to low battery?
Click return to charge or manually put the robot back to the base.
What is the solution if the robot fails to clean as scheduled because the scheduled cleaning in the App has been closed?
Reset the cleaning schedule in the app.
What is the solution if the robot fails to clean as scheduled because it is in the Do Not Disturb mode?
Turn off the Do Not Disturb mode or adjust the Do Not Disturb time period.
What is the solution if the robot is suspended in mid-air (left and right wheels suspended)?
Place the robot on a level ground before starting.
What is the solution if the LIDAR sensor protective cover is stuck?
Gently tap the protective cover to check it’s able to rebound.
What is the solution if the robot keeps moving backward due to an obstacle in front?
Clear obstacles in time.
What is the solution if the robot keeps moving backward because the bumper is stuck?
After clearing obstacles or foreign objects, gently tap the bumper.
What is the solution if the robot keeps moving backward because the cliff sensor is dusty?
Clean the dust on the surface of cliff sensor lens.
What is the solution if the robot has no voice prompt because voice is set to low volume or muted?
Turn up the volume in the App.
What is the solution if the app operation response is delayed due to network busy?
Restart the router and reduce the number of connected users.
What is the solution if the app operation response is delayed due to poor reception of mobile phone wireless network signal?
Check the mobile phone settings.
What is the solution if the app operation response is delayed due to insufficient network bandwidth?
Increase network bandwidth.
What are the solutions if the app displays “Bluetooth disconnected” or the base station indicator flashes white rapidly because the robot is disconnected from the base station?
Method 1: Place the robot near the base station, power off both and restart them. Wait for automatic pairing.
Method 2: Quickly remove and insert the dust bag 3 times or take out and put back the cleaning tray 3 times within the first 15 minutes after the base station is powered on (the base station indicator will breath white).
Simultaneously press and hold the “recharge” and “start/pause” buttons until they flash white and you hear a “Ding”. Wait for automatic pairing. Once the connection is successful, the base station indicator will remain white.
What is the solution if dust leaks from the robot vacuum during operation because the inlet of the dust bin is stuck by small objects?
Remove the small objects on the inlet.
What are the solutions if the device is displayed as “Offline” on the App?
Please check the following issues:
Mobile phone not connected to the network properly
Router is not working properly
Robot vacuum cleaner not turned on
Wireless network configuration of device is cleared
Wireless network password or network changed
Please try the following solutions:
Reconnect your mobile phone to the network
Restart the router
Turn on the power switch of robot vacuum cleaner
Add new home appliances in the App
After the system is started, press and hold the network configuration button for 3 seconds, and release when you hear a beep sound
Follow the mobile phone instructions to add the device again
What are the solutions if the app is unable to scan the QR code on the device?
Enter the “SmartHome” App—Add Device
Method 1: Select Add by Model and find the corresponding device;
Method 2: Select Nearby Devices and search for nearby devices to add.
What is the solution if the robot does not respond to button operation with the base station because Child lock is turned on?
Press and hold the recharge button on the robot for 3 seconds to deactivate the child lock. After that, the robot will give a voice prompt saying “Child lock released”.
Tap the child lock switch button in the App to turn off child lock. After turning off, the robot will give a voice prompt saying “Child lock released”
What is the solution if the robot is unable to clean the mop because the clean water tank is empty?
Remove the clean water tank and add water.
What is the solution if the robot is unable to clean the mop because the waste water tank is full?
Remove the waste water tank and pour out waste water.
How should this product be disposed of in the EU?
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waster electrical and electronic equipment (WEEE). This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to official collection point for recycling of electrical electronic devices. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.
Does this product comply with the EU RoHS Directive?
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.
How should the packaging materials of the product be disposed of?
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.
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