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FREE ENGLISH MIDEA MV15ULTRAEUBK (01) PDF USER GUIDE
FREE ENGLISH MIDEA MV15ULTRAEUBK (01) PDF USER MANUAL
FREE ENGLISH MIDEA MV15ULTRAEUBK (01) PDF OWNER GUIDE
FREE ENGLISH MIDEA MV15ULTRAEUBK (01) PDF OWNER MANUAL
FREE ENGLISH MIDEA MV15ULTRAEUBK (01) PDF REFERENCE GUIDE
FREE ENGLISH MIDEA MV15ULTRAEUBK (01) PDF INSTRUCTION GUIDE
FREE ENGLISH MIDEA MV15ULTRAEUBK (01) PDF REFERENCE MANUAL
FREE ENGLISH MIDEA MV15ULTRAEUBK (01) PDF INSTRUCTION MANUAL
FREE ENGLISH MIDEA MV15ULTRAEUBK (01) PDF OPERATING INSTRUCTIONS


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What objects are strictly forbidden to vacuum?

It is strictly forbidden to vacuum the following objects:

All liquids such as water and solvents;

Lime, cement dust and other construction dust and garbage;

Heat generating objects, such as unextinguished carbon butts, cigarette butts;

Sharp fragments, such as glass, etc.;

Flammable and explosive items, such as gasoline and alcohol products.


What items should be removed from the ground before using the robot vacuum?

Before using, please remove all fragile items from the ground (such as glasses, lamps, etc.), and items that may be tangled with the side brush, roller brush and drive wheels (such as wires, curtains and other easily-entangled materials).


What altitude restrictions apply to this product?

Do not use this product at an altitude of more than 2000m.


What precautions should be taken regarding the battery?

The product must be powered off before removing the battery.

Please note that do not disassemble the battery by yourself.

Please dispose of used battery according to local laws and regulations.

Do not dismantle, open or shred the battery.

Do not expose batteries to heat or fire. Avoid storage in direct sunlight.

Do not short-circuit a battery.

Do not store batteries haphazardly in a box or drawer where they may short-circuit each other or be short-circuited by other metal objects.

Do not subject batteries to mechanical shock.

In the event of a leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.

Do not use any charger other than that specifically provided for use with the equipment.

Do not use any battery which is not designed for use with the equipment.

Do not mix different manufacture, capacity, size or type within a device.

Keep batteries out of the reach of children.

Seek medical advice immediately if the battery has been swallowed.

Keep batteries clean and dry.

Do not leave a battery on prolonged charge when not in use.


What should be done after extended periods of battery storage for maximum performance?

After extended periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.


How should the battery be stored to prevent irreversible damage?

The battery may be irreversibly damaged if the battery is in low power for a long time. It is recommended that the battery retain sufficient power before storage.


How should the Base Station be placed?

Place the base station on a hard surface against a wall, with clear space of at least 5cm on the left and right sides and 80cm in front.

Plug the power cord into an electrical outlet. Then wind the excess cable around the power cord storage slot on the back to avoid affecting the proper function of the robot vacuum.


What are the notes for Base Station placement?

Do not expose the base under direct sunlight.

Do not cover the signal transmission area of the base station with objects such as stickers.

Do not place the base on floors with carpet or other soft coverings.

Please keep the charging area dry.


How do you install the Side Brush to the Robot Vacuum?

Turn the robot over. Press the side brush downward into the slot.

To remove: grab the rubber legs of the side brush with both hands (be careful not to pull the hair bundle vigorously) and pull it out.


How do you install the Mop?

Align the mop pad centrally with the mop pad plate and apply it evenly.

Press the mop into the robot to complete the installation.


How do you power on and charge the robot vacuum?

Press and hold the power button of the robot for three seconds to turn it on. Wait for the power indicator to remain on, and place the robot against the base station as shown in the figure for charging. To facilitate daily use, please keep the robot charged.


What are the notes and tips for powering on and charging the robot vacuum?

If you manually put the robot vacuum into the base station, ensure that the side with the charging contacts is placed against the base station as shown.

Before the first cleaning, ensure that the robot is fully charged.

Before first use, manually put the robot in the base station, and the robot will automatically turn on.

After power-on, the robot will automatically pair with the base station. If the white status indicator of base station flashes fast, it means that the base station is disconnected from the robot. See the solution for “the base station indicator flashes white rapidly” in Troubleshooting.


How should the cleaning area be prepared before using the robot vacuum?

Before using the robot vacuum, please make sure the area to be cleaned is free from items that may be tangled/stuck with the robot vacuum (such as wires, hard objects, iron nails, glasses and other sharp fragments), and items that may be dragged or knocked down by the robot vacuum (such as valuable objects, fragile objects and dangerous objects likely to fall). This helps ensure that the robot vacuum does not cause personal injury or property damage.


How do you prepare the Water Tank for clean water?

Do not add hot water or unauthorized detergent into the tank to prevent potential damage.

To add clean water, remove the clean water tank on the right, open the cover, and fill the tank with clean water to the MAX mark. Then reinstall the tank.


How do you empty the dirty water tank?

To empty the dirty water, remove the Waste water tank on the left, open the cover, and pour out the water.


What are the notes for getting started with the robot vacuum?

Make sure that the mops are installed properly before use, otherwise the robot will not start normally.

This product is intended for indoor use only. Do not use it outdoors.

Do not submerge the robot vacuum in water. Doing so may damage the equipment, causing a short circuit or current leakage.


What are the functions of the buttons under the cover?

Buttons under cover Function
Network configuration Press and hold the network configuration button, and the robot will enter the network configuration mode.
Reset Press the reset button with a toothpick and other pointer objects to restart the robot.

What are the functions of the buttons on the panel?

Buttons on panel Function
Return to station button Press the button to instruct the robot to return to the station; press and hold the button for 3 seconds to turn on or off the child lock.
Power button Press the button to start/pause robot operation; press and hold the button to turn on/off the robot.
Bluetooth pairing mode After long pressing the return to station and power buttons, the machine will enter Bluetooth pairing mode.

What do the Status Indicators of the Robot Vacuum mean?

Indicator Light Status
Power button Solid white light Vacuuming, patrolling
Power button Blinking White Light Charging
Power button Blinking Red Light Fault
Recharge button Solid white light Recharging
Recharge button Solid Red Light Low battery recharging
Recharge button and Power button Fast Blinking White Light Bluetooth pairing

How do you start, pause, or resume the robot vacuum?

Press and hold the power button for three seconds to turn the robot on/off. Briefly Press the power button to start/pause/resume cleaning or use your App to control.


How do you recharge the robot vacuum?

Press the recharge button briefly. The robot vacuum will move from the current location to the base station for charging.


How does the robot vacuum perform self-emptying?

After cleaning, the robot will return to the base station and automatically begin self-emptying. More self-emptying settings can be enabled in the app, such as manual emptying and automatic emptying frequency.

Please ensure the dust bag of the base station is not full.


How do you reset the robot vacuum to factory settings?

Simultaneously press and hold the network configuration button and recharging button on the robot until you hear a “Ding”, and the robot will reset to factory settings and restart. You can also click “More” → “General” → “Reset to factory settings” in the App.


How does the mop washing function work?

To ensure the mopping effect, the robot will return to the base station halfway to clean the mop pad when mopping the floor, or you can manually set the cleaning frequency of mop on the App based on your needs.

After the robot completes the mopping task and returns to the base station, it will automatically clean the mop pad (the cleaning time is slightly longer).


How does the base station perform self-cleaning?

After the robot finishes mop washing, it will automatically perform self-cleaning of the cleaning tray. You can also manually set the self-cleaning frequency in the app.

Then, the mop pads and cleaning tray will be automatically dried. Before the next cleaning task starts, the base station will first activate dust collection for the cleaning tray.


How does the mop drying process work?

After the robot finishes mop washing, it will automatically initiate mop drying process (hot air drying, by default). You can modify the functions in the app.


What notes should be considered during mop washing and cleaning?

Do not remove the robot vacuum from the base station when it is washing the mop pad.

Do not move the base station after the robot vacuum starts cleaning.


What do the Status Indicators of the Base Station mean?

Light Status
Solid White Light Stand-by
Solid White Light Cleaning mop
Solid White Light Emptying of the dust bin
Breathing White Light Bluetooth pairing
Fast Blinking White Light Bluetooth disconnected
Breathing Purple Light Base station is self-cleaning (Cleaning the cleaning tray)
Blinking Red Light Fault

What are the notes for setting up the App?

The app supports iOS versions 13.0 and above and Android versions 8.0 and above.

The app is not available for use with tablets.

This model does not support a WEP encrypted router.

The home wireless network name and password must contain only letters, numbers and standard symbols.

The network accessing configuration of the robot requires a wireless network of 2.4GHz frequency range.

The robot must be connected to wireless network to enable controlling the robot using the app. Once you have set up the app and connected the robot to wireless network, the app can be used to control the robot in wireless network /2G/3G/4G/5G network environment.

If your home wireless network password is changed or the router is replaced, the robot will show as offline in the app; you will need to reconnect the robot to wireless network following the wireless network connection instructions.


How do you download the App?

Scan the QR code or search for “SmartHome” to download the App.

Follow the instructions in the app to create a new account or login.


How do you add a device to the App?

Ensure that the mobile phone is connected to the home wireless network, and click the “+” sign in the upper right corner of App homepage or “+Add Device” below.


What are the notes for scanning the QR code and connecting the device?

Only 2.4GHz network is supported.

The actual connecting process may be different due to app updates. It is recommended to follow the instructions within the app.


How do you clean and maintain the Base Station?

Remove the cleaning tray from the bottom of the base station, then take off the left and right cleaning discs in turn, rinse them with clean water, and wipe them clean.

Remove the self-cleaning assembly (roller) from the cleaning tray and rinse off any impurities adhering to it with clean water.

Rinse the cleaning tray under the faucet and wipe it clean.

Reassemble the left and right cleaning discs and self-cleaning assembly back into the cleaning tray in turn, and then reinstall them at the bottom of base station after drying.


How do you replace the Dust Bag?

Remove the dust collector cover.

Pull the used disposable dust bag out of the dust collector.

You can use a soft, dry cloth to wipe and clean the dust collector.

Place a new dust bag, sliding the plastic card into the rails. Re-install the dust collector cover.


How do you maintain the Dust Bin?

Open the upper cover of robot and remove the dust bin.

Push up the dust bin cover, and then dump the garbage downward.

Lift the side buckle of the dust bin to remove the dust filters.

The filters are washable and should be dried after washing before placing them back into the dust bin.


How do you use the Cleaning Brush?

Cut the hair entangled on the roller brush body with the blade.

Brush off the cut hair with the brush.


How do you maintain the Roller Brush?

Press and hold the left and right release buttons on the cover plate of the roller brush and lift out the cover plate.

Lift the red side of the roller brush to take it out.

Pull out the end of caps the roller brush as shown, and cut any hairs wrapped around the roller brush by using the cleaning brush in the accessories box. Then, clean the main brush and its cover plate by using the cleaning brush or a soft cloth.

Wash the roller brush with water and dry it. After cleaning, install the roller brush and then the cover plate into the robot vacuum.


How do you clean the Side Brush?

Pull out the side brush. Remove dust on the side brush.


How do you clean the Robot Sensors?

Wipe and clean all sensors of robot with a soft dry cloth, including:

Line Laser/Camera Sensor

Edge sensor at the right

Cliff sensors at the bottom


How do you clean the Driving Wheel?

Rotate the driving wheel back and forth to remove debris and clean it with the cleaning brush in the accessories box or a soft cloth.


What are common issues and their solutions for the robot vacuum?

Common issues Possible Causes Solutions
Robot fails to charge Robot is not in contact with charging contacts Place the robot directly in front of the charging dock and press the recharging button
Robot fails to return for charging Unreasonable placement of base station Refer to the “Placement of the Base Station” section of the manual for details
Robot gets stuck The robot is entangled and stuck by wires and other sundries on the ground Clean up scattered wires and other sundries on the ground
Robot gets stuck The side brush and roller brush are stuck, and the machine cannot run normally Remove the debris stuck in roller brush/side brush, and start the robot after it is placed on a level ground
Robot gets stuck Robot is stuck around an obstacle Clear obstacles/set custom restricted areas in the App
Return for charging or stop working before cleaning is completed Low battery Click return to charge or manually put the robot back to the base
Failure to clean as scheduled The scheduled cleaning in the App has been closed Reset the cleaning schedule in the app.
Failure to clean as scheduled The robot is in the Do Not Disturb mode Turn off the Do Not Disturb mode or adjust the Do Not Disturb time period
Robot suspended in mid-air Left and right wheels suspended in the air Place the robot on a level ground before starting
Robot suspended in mid-air The LIDAR sensor protective cover is stuck Gently tap the protective cover to check it’s able to rebound
Robot keeps moving backward There is an obstacle in front of the robot Clear obstacles in time
Robot keeps moving backward The bumper is stuck After clearing obstacles or foreign objects, gently tap the bumper
Robot keeps moving backward The cliff sensor is dusty Clean the dust on the surface of cliff sensor lens

What are common App and base station issues and their solutions?

Common issues Possible Causes Solutions
Robot has no voice prompt Voice is set to low volume or muted Turn up the volume in the App
App operation response delay Network busy Restart the router and reduce the number of connected users
App operation response delay Poor reception of mobile phone wireless network signal Check the mobile phone settings
App operation response delay Insufficient network bandwidth Increase network bandwidth
App displays “Bluetooth disconnected” or the base station indicator flashes white rapidly Robot disconnected from base station Method 1: Place the robot near the base station, power off both and restart them. Wait for automatic pairing.
App displays “Bluetooth disconnected” or the base station indicator flashes white rapidly Robot disconnected from base station Method 2: Quickly remove and insert the dust bag 3 times or take out and put back the cleaning tray 3 times within the first 15 minutes after the base station is powered on (the base station indicator will breath white).
App displays “Bluetooth disconnected” or the base station indicator flashes white rapidly Robot disconnected from base station Simultaneously press and hold the recharge and power buttons until they flash white and you hear a “Ding”. Wait for automatic pairing. Once the connection is successful, the base station indicator will remain white.
Dust leaks from the robot vacuum during operation The inlet of the dust bin is stuck by small objects Remove the small objects on the inlet
Device is displayed as “Offline” on the App Mobile phone not connected to the network properly Reconnect your mobile phone to the network
Device is displayed as “Offline” on the App Router is not working properly Restart the router
Device is displayed as “Offline” on the App Robot vacuum cleaner not turned on Turn on the power switch of robot vacuum cleaner
Device is displayed as “Offline” on the App Wireless network configuration of device is cleared Add new home appliances in the App
Device is displayed as “Offline” on the App Wireless network configuration of device is cleared After the system is started, press and hold the network configuration button for 3 seconds, and release when you hear a beep sound
Device is displayed as “Offline” on the App Wireless network password or network changed Follow the mobile phone instructions to add the device again

What are common issues with QR code scanning, button operation, and mop cleaning, and their solutions?

Common issues Possible Causes Solutions
App unable to scan QR code on the device The QR code on the device is unclear or damaged Enter the “SmartHome” App – Add Device. Method 1: Select Add by Model and find the corresponding device; Method 2: Select Nearby Devices and search for nearby devices to add.
Robot does not respond to button operation with base station Child lock turned on Press and hold the recharge button on the robot for 3 seconds to deactivate the child lock. After that, the robot will give a voice prompt saying “Child lock released”.
Robot does not respond to button operation with base station Child lock turned on Tap the child lock switch button in the App to turn off child lock. After turning off, the robot will give a voice prompt saying “Child lock released”.
Unable to clean mop The clean water tank is empty Remove the clean water tank and add water
Unable to clean mop The waste water tank is full Remove the waste water tank and pour out waste water

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