MEVO START A30103A (01) PDF Document

For the Mevo App to detect a nearby MEVO START A30103A camera, you must have both Bluetooth and Wi-Fi enabled on your mobile device.

If you launch the Mevo app without Bluetooth enabled, the app will prompt you to turn it on. Tap ‘Settings’ in the prompt. You will be redirected to your device’s Bluetooth settings menu. Toggle the switch to ‘On’. Once Bluetooth is turned on, return to the Mevo app to proceed with pairing the app to your camera.

The MEVO START A30103A supports various ways of connecting to the internet for live streaming. The two main methods are:

Mevo Hotspot: This refers to the MEVO START A30103A’s ability to create its own wireless access point. Your mobile device can connect to this hotspot via its Wi-Fi settings. This provides a reliable, direct connection between the camera and your phone.

Connect to Wi-Fi: This means you configure your MEVO START A30103A to connect to the internet through a local Wi-Fi network. When using this connection type, streaming occurs via the Wi-Fi network itself, not your mobile device’s cellular data plan.

The Mevo app currently supports controlling only one MEVO START A30103A camera at a time.

However, if you want the ability to switch between multiple Mevo cameras, you can integrate the MEVO START A30103A as a remote camera source in the Livestream Studio production switcher. This allows you to wirelessly connect your Mevo to Livestream Studio, enabling you to seamlessly switch between multiple cameras during a single event.

The battery life of the MEVO START A30103A can vary slightly depending on usage. Broadly speaking, the MEVO START A30103A by itself can stream or record for more than 4 hours on a full charge.

MEVO START A30103A cameras can operate in a temperature range of 32°F to 95°F (0°C to 35°C). You may experience poor performance if the device is used outside of this range.

When you open the box for your MEVO START A30103A, you will find the following items:

• Mevo Start camera

• An envelope containing the Quick Start Guide and a Microfiber cleaning cloth

• 2m USB-A to USB-C Cable

The Mevo app can be downloaded for free from your device’s app store.

The MEVO START A30103A can attach to most standard microphone stands and tripods. It includes compatibility for the following thread types:

• 5/8″-27 Microphone Stand Thread (built-in)

• 1/4″-20 UNC Tripod Thread (via included adapter)

• 3/8″-16 Microphone Stand Thread (via included adapter)

If a stand or tripod matches these specifications, it will work with the MEVO START A30103A.

1. The MEVO START A30103A has a built-in 5/8″-27 microphone stand thread. If your stand uses this thread, you can mount the camera directly.

2. If your stand or tripod uses a different thread, use the included adapter. The adapter has a 1/4″-20 UNC tripod thread on one side and a larger 3/8″-16 microphone stand thread on the other.

3. Determine which thread fits your stand or tripod. If you need to use the adapter, ensure the needed thread is facing down and screw the adapter into the bottom of the Mevo Start until it is secure.

4. Place the MEVO START A30103A on top of your stand or tripod and turn it clockwise until it is securely fastened.

Generally, the MEVO START A30103A works best when placed about five feet away from the subject (e.g., a panel discussion, a performer). It is designed to be close to the event, rather than at the back of a room like a traditional camera. The 84-degree diagonal Field of View allows it to capture a wide shot from a closer distance than most standard cameras, making it unobtrusive to on-site viewers.

It is best to fully charge the MEVO START A30103A’s battery before its first use. You will need a USB-A wall charger (not included) and the included USB-A to USB-C cable.

1. Plug the USB-A end (the larger plug) of the cable into the AC adapter.

2. Plug the USB-C end of the cable into the port on the back of the MEVO START A30103A.

3. Plug the AC adapter into any standard wall outlet.

4. The camera will begin charging automatically. The LED indicators on the rear of the camera (above the power button) will blink white to indicate that it is charging.

When a firmware update is available, the Mevo app will notify you when you first configure your connection to the MEVO START A30103A. Instead of a “Connect” button, you will see an “Update Firmware” button.

For best results, it is strongly recommended to connect to the Mevo’s hotspot rather than a Wi-Fi network when downloading and installing a new firmware update.

The LED on the camera will begin blinking, and the app will indicate the update’s progress through several stages: downloading the firmware to your device, uploading the firmware to the camera, and then the camera running the update. Once the update is complete, the camera will restart. Some firmware updates may be required to use the camera, while others are optional.

If you encounter issues with a firmware update on your MEVO START A30103A, try the following troubleshooting suggestions:

• Keep both your mobile device and the camera close to each other. Ensure you are connected in hotspot mode, as this is a more reliable connection for updates.

• Avoid performing the update in areas with many wireless devices (multiple routers, access points, etc.), as these can cause interference.

• Perform a hard reboot on the camera by holding down the power button for 30 seconds, releasing it, and then powering the camera back on.

• On your mobile device, turn Airplane mode on, then turn it off again. This will reset the device’s Wi-Fi and Bluetooth connections.

• If you are unable to use your camera after a firmware update, try the Firmware Recovery tool.

Turning On:

When your MEVO START A30103A is plugged in or fully charged, press and hold the power button on the back of the camera for a moment. The battery light will flash, and you will hear a pair of short beeps. You can then release the button. The LEDs will blink as the camera starts up and become stable when it’s ready to use.

Turning Off:

• Manually: Press and hold the power button until all the LEDs light up and you hear a couple of beeps. The camera will turn off. The front LED ring will blink white before slowly fading off.

• Remotely: In the Mevo app, navigate to Settings, scroll to the bottom, and tap “Turn Off Mevo.”

If you don’t have a local Wi-Fi network, you can connect your MEVO START A30103A to the Mevo app via the camera’s Hotspot mode and then stream over your mobile device’s 4G-LTE connection. After powering on the camera, the front indicator should be pulsing blue, indicating the hotspot is ready.

For iOS Devices:

1. Open the Mevo app. You will see a connection card. Tap “Configure iPhone” to open the iOS Settings menu.

2. Navigate to the Wi-Fi menu in your settings. Your device will search for networks.

3. Select the network named “Mevo-#####”. Your device will connect. A ‘No Internet Connection’ message is normal, as the hotspot does not provide internet access.

4. Navigate back to the Mevo app. The card will update with a blue “Connect” button. Tap it to connect the app to your camera.

For Android Devices:

1. Launch the Mevo app and tap the blue “Connect” button.

2. A pop-up alert will appear. To connect to the Mevo Start hotspot, select “Change Wi-Fi On Phone”.

3. The app will automatically change your Android device’s Wi-Fi connection to the camera’s hotspot. The live production screen will then open.

To stream using a local Wi-Fi network instead of your phone’s data, follow these steps:

1. Ensure both Wi-Fi and Bluetooth are enabled on your mobile device.

2. Launch the Mevo app. When the connection card for your camera appears, tap the “Configure Mevo” button on the bottom right of the card.

3. Tap “Show WiFi Networks”. The app will search for and populate a list of available networks.

4. If your desired network does not appear, you can scroll to the bottom and tap “Refresh Network List”. It is recommended to use 5GHz networks over 2.4GHz networks for better reliability.

5. Tap the network you want to connect to.

6. Enter the network’s password if required. Passwords can be a maximum of 63 characters long.

7. After a moment, your MEVO START A30103A will connect to the network. The LED ring above the bars icon on the back of the camera will show a solid green light.

8. Tap “Done”. The connection card will update, and you can tap “Connect” to start using your camera.

For Android users, you can also connect by tapping the blue “Connect” button and then selecting “Change Wi-Fi On Mevo” from the pop-up menu. This will prompt you to enter the Wi-Fi password (if necessary) and connect directly.

For best results with the built-in microphone, place the MEVO START A30103A camera close to your subjects, ideally about five feet away. The microphones have configurable modes for enhanced performance. To access these, navigate to the Settings menu, then tap “Audio & Video”.

You will find two modes:

• Music: This mode keeps the full audio frequency and adds filtering and dynamic range compression to prevent peaking from louder signals.

• Speech: This mode adds a low-pass filter to increase vocal clarity.

The MEVO START A30103A is compatible with microSD cards (SD, SDHC, SDXC formats). The following models have been tested and are recommended:

16GB

• SanDisk Extreme Plus UHS-1 U3 (SDSQXSG-016G-GN6MA)

• SanDisk Ultra Plus Class 10 UHS-I (SDSQUNC-016G-GN6MA)

• PNY High-Performance UHC-1 U1 (P-SDU16GU160G-GE)

• PNY Turbo Performance UHS-1 U3 (P-SDU16GU190G-GE)

• Samsung EVO Class 10 UHC-1 U1 (MB-MP16DA/AM)

• Lexar High Performance 633x UHS-1 (LSDMI16GBB1NL633R)

• Transcend Premium UHS-I U1 300x (TS16GUSDU1E)

• Transcend Premium UHS-I U1 400x (TS16GUSDCU1)

32GB

• SanDisk Ultra UHS-1 U1 (SDSQUNC-032G-GN6MA)

• SanDisk Ultra Plus Class 10 UHS-I (SDSQUNC-032G-GN6MA)

• SanDisk Extreme Plus UHS-1 U3 (SDSQXSG-032G-GN6MA)

• PNY High-Performance UHC-1 U1 (P-SDU32GU360G-GE)

• PNY Turbo Performance UHS-1 U3 (P-SDU32GU390G-GE))

• Samsung Evo+ Class 10 UHC-1 U1 (MB-MC32GA/AM)

• Samsung Pro+ UHS-1 U3 (MB-MD32DA/AM)

• Samsung EVO Class 10 UHC-1 U1 (MB-MP32DA/AM)

• Lexar High Performance 633x UHS-1 (LSDMI32GBB1NL633R)

• Lexar Professional 1000x UHS-II/U3 (LSDMI32GCBNL1000R)

• Transcend Ultimate UHS-1 U3 (TS32GUSDU3)

64GB

• SanDisk Ultra UHS-1 U1 (SDSQUNC-064G-GN6MA)

• SanDisk Extreme Plus UHS-1 U3 (SDSQXSG-064G-GN6MA)

• PNY High-Performance UHC-1 U1 (P-SDUX64U360G-GE)

• PNY High-Performance UHC-1 U3 (P-SDUX64U390G-GE)

• PNY Turbo Performance UHS-1 U3 (P-SDUX64U390G-GE)

• Samsung Evo+ Class 10 UHC-1 U1 (MB-MC64DA/AM)

• Samsung Pro+ UHS-1 U3 (MB-MD64DA/AM)

• Samsung EVO Class 10 UHC-1 U1 (MB-MP64DA/AM)

• Lexar High Performance 633x UHS-I (LSDMI64GBB1NL633R)

• Lexar Professional 1000x UHS-II/U3 (LSDMI64GCBNL1000R) (Note: Only the version made in Korea is supported)

• Transcend Ultimate UHS-1 U3 (TS64GUSDU3)

128GB

• SanDisk Ultra UHS-1 U1 (SDSQUNC-128G-AN6IA)

• SanDisk Extreme Plus UHS-I U3 (SDSQXWG-128G-GN6MAMA)

• PNY High-Performance UHC-1 U1 (P-SDUX128U160G-GE)

• Samsung Evo+ Class 10 UHC-1 U1 (MB-MC128DA/AM)

• Samsung Pro+ UHS-1 U3 (MB-MD128DA/AM)

• Samsung EVO Class 10 UHC-1 U1 (MB-MP128DA/AM)

• Lexar High Performance 633x UHS-1 (LSDMI64GBB1NL633R)

200GB

• SanDisk Ultra UHS-1 U1 (SDSDQUAN-200G-A4A)

• Lexar High Performance 633x UHS-1 (LSDMI200BBNL633R)

The following cards have been determined to be not compatible:

• Silicon Power Elite 128GB (SP128GBSTXBU1V20SP)

• Lexar High Performance 633x UHS-1 128GB (LSDMI128CBNL1000R)

1. First, insert a compatible microSD card into the slot on the back of the camera with the metal strips facing up. Push the card in until you feel a soft click.

2. Ensure your MEVO START A30103A is on and connected to the Mevo app.

3. Tap the red button icon in the lower left corner of the app interface.

4. Select “RECORD” on the left side of the screen.

5. At the top of the screen, give your recording a name and select a quality (720p at 10Mbps or 1080p at 20Mbps). The bottom of the screen will show the remaining space and time on your card for the selected quality.

6. Tap the red “Record” button to start recording. A timer and space indicator will appear in the bottom left corner.

7. To stop recording, tap the red circle icon in the bottom left corner and slide the circle to the right where it says “slide to stop”.

8. A pop-up message will appear indicating your recording is in the library.

1. In the Mevo app, open the “More Options” menu (••• icon) in the bottom right corner of the live view.

2. Tap the library icon (a play button inside a square) to see your recordings.

3. Find the video you want to share and tap the (•••) icon on it.

4. To share to a service other than Vimeo, you must first download the recording to your mobile device. Tap “Download to your Phone”. Note: Your device must have at least twice the available storage as the size of the video file.

5. Once the download is complete, the video will be available in your device’s local storage.

6. Open the menu for that video again in the Mevo app library and select “Share”.

7. Your device’s standard sharing menu will appear, allowing you to choose your destination (Facebook, YouTube, etc.).

For a successful streaming experience with your MEVO START A30103A, consider the following tips:

• Upload Speed: Your network’s upload speed should ideally be around 5-10 Mbps. This provides enough bandwidth for high-quality streaming and accounts for fluctuations in connection speed.

• Dedicated Network: If possible, use a dedicated network. If you are on a shared Wi-Fi network, try to remove as many other devices (smartphones, computers) as possible to free up bandwidth.

• Firewalls: Turn off any firewalls on your network, which is a common issue in offices, schools, and hotels. For streaming to Livestream, ensure the following ports are open for incoming and outgoing communication: TCP 1935, TCP 80, TCP 443, and UDP 53.

• Test First: Always test your setup early and often. Run speed tests on your network to identify any potential connection issues before your event begins.

• Record a Backup: Always keep a microSD card inside your MEVO START A30103A to record a backup while you are streaming. If your internet connection fails, you will still have a local recording of your event that you can share later.

1. To adjust your audio source and levels, tap the “More Options” (•••) icon in the bottom right corner of the live edit view.

2. Tap the microphone icon to open the audio mixer.

3. By default, “Mevo” is selected, using the camera’s built-in microphone array. You can also select your mobile device (“iPhone” or “Phone”) to use an external audio source connected to it.

4. A levels monitor on the far right of the interface indicates how loud your audio is. A best practice is to have your audio levels peak about halfway to two-thirds of the way up the bar for clear, audible sound that is not too loud. Red flashing at the top indicates over-modulation (clipping), and you should lower the levels.

5. Use the audio slider running along the bottom of the screen to adjust your audio levels as needed.

6. You can toggle the live audio preview (to hear the audio through your device’s speakers) by tapping the speaker icon.

You can use an external audio source via your MEVO START A30103A’s 3.5mm input or USB-C port, or through your mobile device’s headphone port or lightning port.

1. Plug your external audio source into your mobile device or directly into the camera.

2. Once connected to the Mevo app, tap the “More Options” (•••) icon in the bottom right corner of the live edit view.

3. Tap the microphone icon to open the Audio Mixer.

4. In the mixer, tap “iPhone” (or “Phone” on Android) to switch the audio source from the Mevo’s internal mic to your external device. If no device is connected to your phone, its built-in microphone will be used instead.

5. You will see your audio levels in the green bars on the right. Adjust the gain using the slider at the bottom.

6. It is recommended to mute the audio output on the app by tapping the speaker icon to avoid an echo in your stream or recording.

Echo Suppression is a feature available for iOS devices that helps prevent audio feedback from playing back in your stream or recording. It is useful when using an external microphone connected to the headphone jack or your mobile device’s built-in microphone, especially if you are also monitoring the audio through the Mevo app.

Note: This feature only applies to external audio sources and not the MEVO START A30103A’s built-in microphone. Enabling this feature will disable the use of lightning audio devices.

To enable Echo Suppression:

1. Navigate to the main Settings menu in the Mevo app.

2. Select the “Audio & Video” menu.

3. Scroll down to find “Echo Suppression”.

4. Tap the switch to enable it, then close the settings.

iOS (version 10.3.2 or later):

• If you are connected via Mevo’s Hotspot and 4G/LTE, you can accept a call while streaming, but you cannot navigate away from the call screen, or your stream will disconnect. When the call ends, you will be directed back to the app, and the stream will continue.

• If you are streaming via Wi-Fi or Ethernet, your stream will remain active if you take a call, but you cannot open the Mevo app until the call ends.

• Please note: If you are using an audio source connected to your iOS device via the headphone jack or lightning port, the audio on your stream will be muted until the call ends. Audio from the Mevo’s internal microphones or a USB source will not be affected.

Android:

Android devices can continue streaming with the MEVO START A30103A if a call comes in, provided you do not hit the “Back” button on your phone. The stream will continue if you navigate away by tapping the “Home” button.

You can adjust the image settings in real-time from the Mevo app.

1. In the live edit view, tap the “More Options” (•••) icon in the lower right corner.

2. Tap the image adjustments icon (third from the left) to open the settings menu in the lower third of the screen.

The menu has two rows: the top row contains individual settings, and the bottom row contains presets. You can swipe left on each row to see more options.

Camera Modes:

• Auto: Both shutter speed and ISO adjust automatically based on lighting.

• Shutter: You manually set the minimum shutter speed, and the ISO compensates automatically.

• Manual: You have full control over both shutter speed and ISO.

Individual Settings:

• Exposure: Compensates for contrasting lighting conditions (available in Auto or Shutter mode).

• Shutter Speed: Determines how long each frame is exposed, affecting motion blur (available in Shutter or Manual mode).

• ISO: Measures the image sensor’s sensitivity to light (manually adjustable in Manual mode only).

• White Balance: Adjusts the color balance in the image. Can be set to auto or various presets (e.g., Tungsten, Daylight).

• Other Settings: You can also adjust Brightness, Contrast, Saturation, Flip Video, Electronic Image Stabilization (EIS), and Anti Flicker.

This mode allows you to use your MEVO START A30103A as a wireless camera source in Livestream Studio.

Setup:

1. Ensure your camera is turned on and connected to the same local network (same access point) as your Livestream Studio machine.

2. Launch the Mevo app and navigate to the main Settings menu.

3. Scroll down and tap on “Studio Mode”.

4. Choose your desired resolution and bitrate for the camera’s output.

5. Toggle on the “Mevo Remote Camera” switch.

6. In Livestream Studio, your camera will appear as a Remote Camera option. Select it to see its output.

Troubleshooting:

If your camera does not appear in Studio, check the following:

• Ensure the camera and Studio machine are on the exact same network and connected to the same router or access point.

• If you use a firewall, ensure the following ports are open: UDP (5353, 60936-61036) and TCP (60936-61036).

• Check that the Bonjour Service is started on your computer.

1. In the Mevo app, navigate to the main Settings menu.

2. Scroll to the bottom and tap “Reset”.

3. Select “Reset Settings to Default”.

Your MEVO START A30103A will disconnect from the app. When you reconnect, all settings will be restored to their default state.

The MEVO START A30103A supports several types of basic graphics overlays. To use this feature, you must have a supported microSD card inserted and a Vimeo Producer or Premium plan.

• Lower Thirds: Positioned in the bottom third of the screen, ideal for identifying people and places.

• Over-The-Shoulder (OTS): Larger images displayed on either side of the screen, commonly used to enhance a presentation with graphs or illustrations.

• Corner Bug: A small logo or icon displayed in a corner of the screen.

• Full Screen: A graphic that overlays the entire picture, ideal for slates during inactivity or for slides in a presentation.

Graphics overlays are supported for streams and recordings in qualities up to 1080p and are saved to the camera’s microSD card.

You can import a slideshow as a PDF and present it as a fullscreen or over-the-shoulder graphic. The PDF must be accessible from your mobile device’s native Files application and can have a maximum of 50 slides.

1. From the Mevo app’s live production screen, tap the graphics icon in the lower right corner.

2. Choose the overlay type you want to use (e.g., fullscreen).

3. Tap the “Presentation” icon.

4. Tap “Import PDF Slideshow”. This will open your device’s Files explorer.

5. Find and select your slideshow PDF. A preview will load.

6. Tap the checkmark to upload the slideshow to your Mevo’s microSD card.

7. Once uploaded, tap the slideshow in the graphics list to select it.

8. A preview will appear. Confirm by tapping the checkmark in the lower right corner to push it to your live output.

9. You can control the slideshow from the app using the direction arrows that appear on the screen.

1. From the live production screen, tap the canvas icon to open the graphics overlay editor.

2. Choose the overlay type (fullscreen or over-the-shoulder).

3. Select “Countdown”.

4. At the top of the next screen, choose between “Countdown” (to set a duration, e.g., 10 minutes) or “Start Time” (to count down to a specific time, e.g., 12:30 PM).

5. Set your desired time and tap the checkmark.

6. You will now be in the graphics designer. You can adjust the background color, font color, text alignment, and add text. Tapping the timer icon allows you to edit the time again.

7. When you are satisfied with the appearance, tap the checkmark on the right side to save it. Note: You cannot edit the overlay’s appearance after saving.

8. The overlay will upload to your microSD card. Tap it from the list to preview it, then tap the checkmark in the bottom right to apply it to your live output.

You can prepare and switch between multiple graphics overlays during a live stream. First, create the graphics you plan to use.

1. When you are ready to show the first graphic, tap the canvas icon in the live edit view.

2. Select the first overlay you wish to show from your graphics list.

3. It will appear in the preview screen. Tap the checkmark to push it to the output.

4. To switch to the next overlay, tap the canvas icon again.

5. Tap on the red delete icon on your currently active graphic in the preview. This removes it from the preview but does not yet remove it from the live output.

6. To switch directly to the next graphic, tap the placeholder for that graphic type (e.g., the lower third box) to navigate back to your graphics list.

7. Select the next graphic you want to use.

8. Tap the checkmark to push the new graphic to the output. The first graphic will be replaced by the second one.

You can have one of each type of graphic (lower third, OTS, corner bug) live at the same time. Nothing changes in your live output until you tap the final checkmark to confirm.

Graphic overlays are stored on your microSD card and can be deleted permanently through the Mevo app.

To delete an individual graphic:

1. From the live edit view, tap the canvas icon.

2. Select the placeholder for the type of graphic you wish to delete (e.g., lower third).

3. The list of your saved graphics for that type will appear.

4. Tap the “more options” (•••) icon next to the graphic you want to remove.

5. Tap the trash can icon. This will permanently delete the graphic.

To delete overlays in bulk:

The only way to delete all overlays in bulk is to format your microSD card. Be aware that this will also delete all other content, including any saved recordings, on the card.