FREE ENGLISH MERCEDES-BENZ GLE COUPE 2021 (01) PDF USER GUIDE

FREE ENGLISH MERCEDES-BENZ GLE COUPE 2021 (01) PDF USER MANUAL

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FREE ENGLISH MERCEDES-BENZ GLE COUPE 2021 (01) PDF REFERENCE MANUAL

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MERCEDES-BENZ GLE COUPE 2021 (01) PDF SUMMARY:

Where can I find information about operating my vehicle?

You can find comprehensive information about operating your vehicle in the vehicle’s multimedia system, in the printed Operator’s Manual, or in the Mercedes-Benz Guides app.


How can I access the Operator’s Manual digitally?

You can access the Digital Operator’s Manual through the vehicle’s multimedia system by selecting “Vehicle information”. You can also access the Digital Operator’s Manual by pressing and holding an entry on the tab bar in the multimedia system, through display messages in the instrument cluster, or via the voice control system.


What is included in the Digital Operator’s Manual?

The Digital Operator’s Manual includes:

  • Search function for keywords
  • Quick start guide
  • Tips for everyday situations
  • Animations of vehicle functions
  • Additional information about messages in the instrument display
  • Bookmarks
  • Language selection

What should I do before driving my Mercedes-Benz?

Before driving, read the Operator’s Manual carefully and familiarize yourself with the vehicle. Follow all instructions and warnings to ensure your safety and the vehicle’s longevity.


What documents are integral parts of the vehicle?

The following documents are integral parts of the vehicle:

  • Digital Operator’s Manual
  • Printed Operator’s Manual
  • Maintenance Booklet
  • Equipment-dependent Supplements

What should I do with the vehicle documents if I sell the vehicle?

If you sell the vehicle, always pass all of the documents on to the new owner.


What do the symbols in the Operator’s Manual mean?

The following symbols are used in the PDF:

  • & DANGER: Indicates a danger due to not observing the warning notices.
    • ENVIRONMENTAL NOTE: Indicates environmental damage due to failure to observe environmental notes.
  • * NOTE: Indicates damage to property due to failure to observe notes on material damage.
  • %: Indicates useful instructions or further information.

How do I call up the Digital Operator’s Manual through the multimedia system?

To call up the Digital Operator’s Manual through the multimedia system: 4© 5 Info 5 Operator’s Manual 5Õ.


What should I do to operate my vehicle in an environmentally responsible manner?

  • Make sure the tire pressure is correct.
  • Do not carry unnecessary weight.
  • Adhere to service intervals.
  • Do not depress the accelerator pedal when starting the engine.
  • Do not warm up the engine while the vehicle is stationary.
  • Drive carefully and maintain a suitable distance from the vehicle in front.
  • Avoid frequent, sudden acceleration and braking.
  • Change gear in good time.
  • Switch off the engine in stationary traffic.
  • Drive fuel-efficiently.

What should I do with defective high-voltage batteries?

Dispose of defective high-voltage batteries at a qualified specialist workshop.


What should I do regarding recycled components?

Use recycled reconditioned components and parts from Mercedes-Benz AG.


Where should I not install accessory parts?

Do not install accessory parts in the areas where airbags and Emergency Tensioning Devices are installed, such as doors, door pillars, door sills, seats, cockpit, instrument cluster, center console, or lateral roof frame.


What should I do if I want to install aftermarket accessories?

Have aftermarket installation of accessories carried out at a qualified specialist workshop.


What kind of parts should I use for my vehicle?

Only use Mercedes-Benz GenuineParts or parts of equal quality, and only use tires, wheels, and accessory parts specifically approved for your vehicle model.


What information should I provide when ordering Mercedes-Benz GenuineParts?

Always specify the vehicle identification number (VIN) when ordering Mercedes-Benz GenuineParts.


What should I do if I have questions about the equipment and operation of my vehicle?

Consult an authorized Mercedes-Benz Center if you have any questions concerning equipment and operation.


What should I do when traveling abroad with my vehicle?

When traveling abroad with your vehicle:

  • Be aware that service points or replacement parts may not be available immediately.
  • Unleaded fuel may not be available for vehicles with a catalytic converter.
  • The fuel may have an extremely low octane number.

What is the Mercedes-Benz Roadside Assistance Program?

The Mercedes-Benz Roadside Assistance Program offers technical help in the case of a breakdown, available 24 hours a day, 365 days a year. In the USA, call 1-800-FOR-MERCedes (1-800-367-6372); in Canada call 1-800-387-0100.


What should I do if I change my address or sell my vehicle?

If you change your address, send the “Notification of address change” in the Service and Guarantee booklet or call the Mercedes-Benz Customer Assistance Center. If you sell your Mercedes, leave all literature in the vehicle. If you buy a used vehicle, send the “Notice of Purchase of Used Car” in the Service and Guarantee booklet or call the Mercedes-Benz Customer Assistance Center.


What should I do to avoid malfunctions or system failures?

Always have prescribed service, maintenance, and any required repairs carried out at a qualified specialist workshop.


What should I never do with the wiring and electronic component parts?

Never tamper with the wiring and electronic component parts or their software. Have all work on electrical and electronic components carried out at a qualified specialist workshop.


What should I do to prevent fire due to flammable materials on hot parts of the exhaust system?

When driving on unpaved roads or off-road, regularly check the vehicle underside and remove any trapped plants or other flammable material. Consult a qualified specialist workshop if there is any damage.


What should I do if the vehicle becomes grounded or is driven too fast over an obstacle?

Have the vehicle checked and repaired immediately at a qualified specialist workshop. If driving safety is impaired, stop the vehicle and contact a qualified specialist workshop.


What should I never do with high-voltage components in vehicles with a 48V on-board electrical system?

Never perform modifications to component parts of high-voltage components. Never touch damaged component parts of high-voltage components. Never touch component parts of high-voltage components after an accident.


What does the declaration of conformity for wireless vehicle components state?

Radio based devices of the vehicle comply with Part 15 of the FCC Rules and Innovation, Science and Economic Development Canada’s RSS(s). These devices may not cause harmful interference, and must accept any interference received.


What is the diagnostics connection intended for?

The diagnostics connection is only intended for the connection of diagnostic devices at a qualified specialist workshop.


What should I do with objects in the driver’s footwell?

Stow all objects in the vehicle securely so that they cannot get into the driver’s footwell. Always install the floor mats securely and as prescribed. Do not use loose floor mats and do not place floor mats on top of one another.


What can happen if I use devices at the diagnostics connection?

Using devices at the diagnostics connection drains the battery. Check the charge level of the battery, and charge the battery if it is low. Connecting equipment to the diagnostics connection can lead to emissions monitoring information being reset.


What is considered a qualified specialist workshop?

An authorized Mercedes-Benz Center is a qualified specialist workshop.


What type of work should I always have done at an authorized Mercedes-Benz Center?

Always have your vehicle checked at an authorized Mercedes-Benz Center for:

  • safety-relevant works
  • service and maintenance work
  • repair work
  • modifications as well as installations and conversions
  • work on electronic components
  • vehicles with 48 V on-board electrical system: work on high voltage components

What should I do with warning stickers on the vehicle?

Leave warning stickers in position.


What safety information should I observe when driving?

Observe:

  • the safety notes in the manual
  • technical data for the vehicle
  • traffic rules and regulations
  • laws and safety standards pertaining to motor vehicles

What should I do when driving a Sport Utility Vehicle?

Adapt your speed and driving style to the vehicle’s driving characteristics and to the prevailing road and weather conditions. Always wear seat belts.


What should I do if I have electronic medical aids?

Observe the notes and warnings of the manufacturer of the aids; if in doubt, contact the device manufacturer and your doctor. Use only a few electrical vehicle systems if there is continuing uncertainty concerning the possibility of aids malfunctioning. Have repairs and maintenance work in the area of vehicle components carrying live voltage and transmission antenna carried out by a qualified specialist workshop.


What should I do if I experience a problem with my vehicle?

Contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, discuss the problem again with an authorized Mercedes-Benz Center or contact the Mercedes-Benz Customer Assistance Center.


What should I do if I believe my vehicle has a safety defect?

In the USA, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. In Canada, you should immediately inform Transport Canada in addition to notifying Mercedes-Benz Canada Inc.


What happens if I violate the operating instructions?

Damage to the vehicle can arise from violation of the operating instructions and is not covered by the Mercedes-Benz implied warranty.


Where is the QR code for the rescue card located?

The QR code is secured in the fuel filler flap and on the opposite side on the B-pillar.


What is the purpose of the QR code for the rescue card?

In the event of an accident, rescue services can use the QR code to quickly find the appropriate rescue card for the vehicle.


What kind of information do electronic control units store?

Electronic control units store technical information about the vehicle’s operating state, component loads, maintenance requirements and technical events or malfunctions.


What type of data do electronic control units store?

The data stored includes:

  • Operating status of system components
  • Status messages concerning the vehicle or its individual components
  • Malfunctions or faults in important system components
  • Information on events leading to vehicle damage
  • System reactions in special driving situations
  • Ambient conditions

How is the data from electronic control units used?

This data assists the manufacturer in detecting and rectifying malfunctions and optimizing vehicle functions. Technical data from the vehicle can be read out by service network employees or third parties for services including repair services, maintenance processes, warranty claims, and quality assurance measures.


What type of data can I import into the vehicle convenience and infotainment functions?

You can import:

  • Multimedia data
  • Address book data
  • Entered navigation destinations
  • Data about the use of Internet services

What type of convenience settings can be saved in the vehicle?

You can save:

  • Settings for the seat and steering wheel positions
  • Suspension and climate control settings
  • Customizations such as interior lighting

What type of data can be transferred to my smartphone when connected to the vehicle?

When a smartphone is connected to the vehicle:

  • General vehicle data
  • Position data

What is the purpose of the wireless network connection in my vehicle?

The wireless network connection enables data to be exchanged between your vehicle and additional systems, allowing the use of online functions and applications.


How are online services of the manufacturer described?

The online services of the manufacturer are described in a suitable place, such as the Operator’s Manual or the manufacturer’s website, along with the relevant data protection information.


What should I do if I use online services from other providers?

Ask the service provider for information about the type, extent, and purpose of the collection and use of personal data.


What type of additional data may be compiled by the MBUX multimedia system or Mercedes me connect?

Additional data about the vehicle’s operation, the use of the vehicle in certain situations, and the location of the vehicle may be compiled by the MBUX multimedia system or Mercedes me connect.


What is an Event Data Recorder (EDR)?

An EDR records data in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, to assist in understanding how a vehicle’s systems performed.


What type of data does the EDR record?

The EDR records data such as:

  • How various systems in your vehicle were operating
  • Whether or not the driver and front passenger seat belts were buckled/fastened
  • How far the driver was depressing the accelerator and/or brake pedal
  • How fast the vehicle was traveling

Under what conditions is EDR data recorded?

EDR data is only recorded if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions, and no personal data is recorded.


Who can read the data recorded by an EDR?

Special equipment is required to read data recorded by an EDR. The vehicle manufacturer and other parties that have the special equipment, such as law enforcement, can read the information.


What is the purpose of EDR data?

EDR data may be used in civil and criminal matters as a tool in accident reconstruction, accident claims, and vehicle safety.


What should I do if I tamper with the EDR?

Tampering with, altering, modifying, or removing the EDR component may result in a malfunction of the Restraint System Module and other systems.


Where can I find information on license for free and open-source software used in my vehicle?

Information on license for free and open-source software used in your vehicle can be found on the data carrier in your vehicle document wallet and on the following website: https://www.mercedes-benz.com/opensource.


What components are included in the restraint system?

The restraint system includes the following components:

  • Seat belt system
  • Airbags
  • Child restraint system
  • Child seat securing systems

What is the purpose of the restraint system?

The restraint system can help prevent the vehicle occupants from coming into contact with parts of the vehicle interior in the event of an accident. It can also reduce the forces to which the vehicle occupants are subjected.


What should vehicle occupants do for the restraint system to provide the intended level of protection?

Each vehicle occupant must:

  • Fasten seat belts correctly
  • Sit in an almost upright seat position with their back against the seat backrest
  • Sit with their feet resting on the floor, if possible
  • Always secure persons under 5 ft (1.50 m) tall in an additional restraint system suitable for Mercedes-Benz vehicles

What should I never do with the restraint system?

Never alter the parts of the restraint system, and never tamper with the wiring or any electronic component parts or their software.


What should I do if the restraint system malfunctions?

Have the restraint system checked and repaired immediately at a qualified specialist workshop.


How does the restraint system work in an accident?

The activation thresholds for the components of the restraint system are determined based on the evaluation of the sensor values measured at various points in the vehicle. The components of the restraint system can be activated or deployed independently of each other depending on the detected deployment situation.


What should I do if an airbag is deployed?

Do not touch the airbag parts. Have a deployed airbag replaced at a qualified specialist workshop as soon as possible.


What should I do if the Emergency Tensioning Devices are triggered or an airbag is deployed?

Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop.


What should I do if I experience breathing difficulties after an airbag deployment?

Leave the vehicle immediately or open the window to prevent breathing difficulties.


How should I handle the waste from airbags and pyrotechnic Emergency Tensioning Devices?

Airbags and pyrotechnic Emergency Tensioning Devices contain perchlorate material, which may require special handling or environmental protection measures. Observe national guidelines regarding waste disposal.


What should I do before starting a journey regarding the seat belt?

Always fasten your seat belt correctly before starting a journey.


What should I never do with a seat belt?

  • The seat belt must not be twisted and must fit tightly and snugly across the body.
  • The seat belt must be routed across the center of the shoulder and as low down across the hips as possible.
  • The shoulder section of the seat belt should not touch your neck nor be routed under your arm or behind your back.
  • Avoid wearing bulky clothing.
  • Push the lap belt down as far as possible across your hips and pull tight with the shoulder section of the belt. Never route the lap belt across your abdomen.
  • Never route the seat belt across sharp, pointed, abrasive or fragile objects.
  • Only one person should use each seat belt at any one time. Never allow babies and children to travel sitting on the lap of another vehicle occupant.
  • Never secure objects with a seat belt if the seat belt is also being used by one of the vehicle’s occupants.
  • Also, ensure that no objects are ever placed between a person and the seat.

What should I do if the seat belt is not offering the intended level of protection?

Adjust the seat properly before commencing your journey. Ensure that the seat backrest is in an almost vertical position and that the shoulder belt is routed across the center of your shoulder.


What should I do if there are objects blocking the seat belt anchorage?

Make sure there are no objects between the front seat and the door before starting a journey.


What should I do if the seat belts are damaged or modified?

Never modify the seat belts, Emergency Tensioning Devices, seat belt anchorages, or seat belt retractors. Make sure that the seat belts are not damaged, are not worn, and are clean. Always have the seat belts checked immediately after an accident at a qualified specialist workshop.


What should I do if the pyrotechnic Emergency Tensioning Devices are deployed?

Have deployed pyrotechnic Emergency Tensioning Devices immediately replaced at a qualified specialist workshop.


What should I do to prevent damage caused by trapping the seat belt?

Always ensure that an unused seat belt is fully retracted.


How do I fasten and adjust the seat belts?

  • Engage seat belt tongue into the seat belt buckle of the corresponding seat.
  • Press and hold the seat belt outlet release and slide the seat belt outlet into the desired position.
  • Let go of the seat belt outlet release and ensure that the seat belt outlet locks into position.

What should I do if the front passenger seat is unoccupied?

Only one person should use each seat belt at any one time.


How do I activate or deactivate the seat belt adjustment function?

You can activate and deactivate the seat belt adjustment function using the multimedia system. Multimedia system: 4© 5 Settings 5 Vehicle # Activate or deactivate Belt Adjustment.


What does the seat belt warning lamp in the instrument display mean?

The seat belt warning lamp is a reminder that all vehicle occupants must wear their seat belts correctly.


When will the seat belt warning lamp light up during a journey?

The seat belt warning lights up during a journey if:

  • The vehicle speed exceeds 15 mph (25 km/h) and the driver’s or front passenger seat belt is not fastened.
  • The driver or front passenger unfastens their seat belt while the vehicle is in motion.

What are the different types of airbags in the vehicle?

The airbags include:

  • Driver’s knee airbag
  • Driver’s airbag
  • Front passenger airbag
  • Window curtain airbag
  • Side airbag

What are the potential protection areas provided by each airbag?

  • Knee airbag: thigh, knee, and lower leg
  • Driver’s airbag, front passenger airbag: head and ribcage
  • Window curtain airbag: head
  • Side airbag: ribcage and pelvis

What should I do when installing a child restraint system on the front passenger seat?

Observe the vehicle-specific information and always observe the notes on rearward-facing or forward-facing child restraint systems on the front passenger seat.


What should I do to ensure the front passenger airbag is enabled or disabled correctly?

If the front passenger seat is occupied, make sure both before and during the journey, that the status of the front passenger airbag is correct.


What should I do if the front passenger seat is unoccupied?

Stow objects in a suitable place. Only one person should use each seat belt at any one time.


What should each vehicle occupant do to avoid the risks resulting from the deployment of an airbag?

  • Before starting your journey, adjust your seat correctly; the driver’s seat and front passenger seat should be moved as far back as possible.
  • Only hold the steering wheel by the steering wheel rim.
  • Always lean against the seat backrest when the vehicle is in motion. Do not lean forwards or against the door or side window.
  • Always keep your feet on the floor.
  • If children are traveling in the vehicle, observe the additional notes.
  • Always stow and secure objects correctly.
  • Make sure there are no people, animals or objects between the vehicle occupants and an airbag.
  • Make sure there are no objects between the seat, door and door pillar (B-pillar).
  • Make sure there are no hard objects hanging on the grab handles or coat hooks.
  • Make sure there are no accessory parts attached to the vehicle within the deployment area of an airbag.
  • Make sure there are no heavy, sharp-edged or fragile objects in the pockets of your clothing.

What should I never do with the cover of an airbag?

Never modify the cover of an airbag and do not affix objects to it.


What type of seat covers should I use in the vehicle?

You should only use seat covers that have been approved for the corresponding seats by Mercedes-Benz.


What should I do if there are modifications to the doors?

Never modify the doors or parts of the doors. Always have work on the doors or door trim carried out at a qualified specialist workshop.


What should I do if an airbag has deployed?

Have the vehicle towed to a qualified specialist workshop to have the deployed airbag replaced.


What does the automatic front passenger airbag shutoff do?

The automatic front passenger airbag shutoff can detect whether the front passenger seat is occupied by a person or a child restraint system. The front passenger airbag is enabled or disabled accordingly.


What should I do when installing a child restraint system on the front passenger seat?

  • Ensure that the child restraint system is positioned correctly.
  • Always comply with the child restraint system manufacturer’s installation instructions.
  • Never place objects under or behind the child restraint system.
  • Fully retract the seat cushion length adjustment.
  • The entire base of the child restraint system must always rest on the sitting surface of the front passenger seat.
  • The backrest of the forward-facing child restraint system must, as far as possible, be resting on the seat backrest of the front passenger seat.
  • The child restraint system must not touch the roof or be put under strain by the head restraints.

What should I never do regarding objects and the child restraint system?

Do not place any objects between the sitting surface and the child restraint system. The entire base of the child restraint system must always rest on the sitting surface of the front passenger seat.


What position should a person on the front passenger seat adopt?

  • Fasten seat belts correctly.
  • Sit in an almost upright seat position with their back against the seat backrest.
  • Sit with their feet resting on the floor, if possible.

What can cause the front passenger airbag to be disabled by mistake?

  • The front passenger transfers their weight by supporting themselves on a vehicle armrest.
  • The front passenger sits in such a way that their weight is raised from the sitting surface.

What should I do if the front passenger seat is occupied?

Always ensure that:

  • The classification of the person in the front passenger seat is correct and the front passenger airbag is enabled or disabled in accordance with the person in the front passenger seat.
  • The front passenger seat has been moved as far back as possible.
  • The person is seated correctly.

What should I ensure before and during the journey?

Both before and during the journey, ensure that the status of the front passenger airbag is correct.


What happens during the self-test of the automatic front passenger airbag shutoff?

When the ignition is switched on, a self-test is performed during which the two PASSENGER AIR BAG ON and OFF indicator lamps light up simultaneously. The status of the front passenger airbag is displayed via the PASSENGER AIR BAG indicator lamps after the self-test.


What do the PASSENGER AIR BAG indicator lamps mean?

  • ON is lit: the front passenger airbag may deploy during an accident. The indicator lamp goes out after approximately 60 seconds.
  • ON and OFF are not lit: the front passenger airbag may deploy during an accident.
  • OFF is lit: the front passenger airbag is disabled.

What should I do if the PASSENGER AIR BAG OFF indicator lamp and the 6 restraint system warning lamp light up simultaneously?

The front passenger seat may not be used. Also in this case, do not install a child restraint system on the front passenger seat. Have the automatic front passenger airbag shutoff checked and repaired immediately at a qualified specialist workshop.


What should I do after installing a rearward-facing child restraint system on the front passenger seat?

PASSENGER AIR BAG OFF must be lit continuously.


What should I never do with a rearward-facing child restraint system and the front passenger airbag?

NEVER use a rearward-facing child restraint system on a seat with an ENABLED FRONT AIRBAG; DEATH or SERIOUS INJURY to the CHILD can occur.


What should I do after installing a forward-facing child restraint system on the front passenger seat?

Depending on the child restraint system and the stature of the child, PASSENGER AIR BAG OFF may be lit continuously or be off. Always observe the following information.


What should I do to avoid injury when using a forward-facing child restraint system?

Always move the front passenger seat as far back as possible and fully retract the seat cushion length adjustment. Make sure that the shoulder belt strap is correctly routed from the seat belt outlet of the vehicle to the shoulder belt guide on the child restraint system. Always comply with the child restraint system manufacturer’s installation instructions.


What should a person sitting on the front passenger seat always observe?

If the front passenger seat is occupied by an adult or a person with a stature corresponding to that of an adult, the PASSENGER AIR BAG OFF indicator lamp must be off. If the front passenger seat is occupied by a person of smaller stature, the PASSENGER AIR BAG OFF indicator lamp either lights up continuously or remains off, depending on the classification. If the PASSENGER AIR BAG OFF indicator lamp is off, move the front passenger seat as far back as possible, or the person of smaller stature should use a rear seat.


What should you do if the PASSENGER AIR BAG OFF indicator lamp is lit continuously?

The person of smaller stature should not use the front passenger seat.


What should you do if the PASSENGER AIR BAG OFF indicator lamp remains lit after the self-test?

Ensure that the classification of the person in the front passenger seat is correct and the front passenger airbag is enabled or disabled in accordance with the person in the front passenger seat and the person is seated properly with a correctly fastened seat belt.


What measures can the PRE-SAFE® system implement?

The PRE-SAFE® system can implement the following measures independently of each other:

  • Tightening the seat belts on the driver’s seat and front passenger seat.
  • Closing the side windows.
  • Vehicles with sliding sunroof: Close the sliding sunroof.
  • Vehicles with memory function: Move the front passenger seat to a more favorable seat position.
  • Vehicles with multicontour seat: Increase the air pressure in the seat side bolsters of the seat backrest.
  • PRE-SAFE® Sound: provided that the multimedia system is switched on, generates a brief noise signal to stimulate the innate protective mechanism of a person’s hearing.

What should you do with objects in the footwell or behind the seat?

Stow objects in a suitable place.


How can you reverse the PRE-SAFE® system measures?

If an accident did not occur, the pre-emptive measures that were taken are reversed. If the seat belt pre-tensioning is not reduced, move the seat backrest back slightly. The locking mechanism releases.


What measures can PRE-SAFE® PLUS implement?

PRE-SAFE® PLUS can implement the following measures independently of each other:

  • Tightening the seat belts on the driver’s seat and front passenger seat.
  • Increasing brake pressure when the vehicle is stationary. This brake application is canceled automatically when the vehicle pulls away.

When will the PRE-SAFE® system not initiate any action?

The system will not initiate any action in the following situations:

  • when backing up.
  • when the vehicle is towing a trailer and there is a risk of a rear impact.

When will the PRE-SAFE® system not initiate any braking application?

The system will not initiate any braking application in the following situations:

  • whilst driving.
  • when entering or exiting a parking space while using Active Parking Assist.

How does PRE-SAFE® Impulse Side work?

If an imminent side impact is detected, PRE-SAFE® Impulse Side can pre-emptively move the front seat vehicle occupant’s upper body towards the center of the vehicle by rapidly inflating an air cushion in the outer seat side bolster of the seat backrest on the side on which the impact is anticipated.


What happens if PRE-SAFE® Impulse Side has been deployed or is faulty?

The PRE-SAFE Impulse Side Inoperative See Operator’s Manual display message appears.


What automatic measures can be implemented after an accident?

Depending on the type and severity of the accident, and depending on the vehicle’s equipment, the following measures can be implemented:

  • Automatic braking (post-collision brake).
  • Activating the hazard warning lights.
  • Triggering an automatic emergency call.
  • Switching off the engine.
  • Switching off the fuel supply.
  • Unlocking the vehicle doors.
  • Lowering the side windows.
  • Displaying the emergency guide in the multimedia system display.
  • Switching on the interior lighting.

How can the driver cancel automatic braking?

The driver can cancel automatic braking by taking the following actions:

  • Braking more strongly than automatic braking.
  • Fully depressing the accelerator pedal with force.

What does Mercedes-Benz recommend for children younger than twelve years old or under 5 ft (1.50 m) in height?

Mercedes-Benz recommends you observe the following information:

  • Always secure the child in a child restraint system suitable for this Mercedes-Benz vehicle.
  • The child restraint system must be appropriate to the age, weight and size of the child.
  • The vehicle seat must be suitable for installing a child restraint system.

Where does Mercedes-Benz strongly advise that you install a child restraint system?

Mercedes-Benz strongly advises that you install a child restraint system on a rear seat.


What is the generic term child restraint system used for?

The generic term child restraint system is used for:

  • a baby car seat.
  • a rearward-facing child seat.
  • a forward-facing child seat.
  • a child booster seat with a backrest and seat belt guide.

What does Mercedes-Benz recommend using as a child restraint system?

Mercedes-Benz recommends using a child booster seat with a backrest.


What standards must all child restraint systems meet?

All child restraint systems must meet the following standards:

  • U.S. Federal Motor Vehicle Safety Standards 213 and 225.
  • Canadian Motor Vehicle Safety Standards 213 and 210.2.

Where can you find confirmation that the child restraint system complies with the standards?

Confirmation that the child restraint system complies with the standards can be found on an instruction label on the child restraint system or in the installation instructions that are included with the child restraint system.


What securing systems should you use for child restraint systems?

Only use the following securing systems for child restraint systems:

  • the LATCH-type (ISOFIX) mounting brackets.
  • the vehicle’s seat belt system.
  • the Top Tether anchorages.

When securing a child with the integrated seat belt of the LATCH-type (ISOFIX) child restraint system, what should you comply with?

Always comply with the permissible gross weight for the child and child restraint system.


When might a booster seat be necessary for children?

A booster seat may be necessary to achieve proper seat belt positioning for children over 40 lbs (18 kg) in weight or until they reach a height where a three-point seat belt can be fastened properly without a booster seat.


What does Mercedes-Benz recommend as a suitable child booster seat?

Mercedes-Benz recommends a suitable child booster seat with a backrest and seat belt guide.


What is preferable when transporting a baby or a small child?

It is preferable to transport a baby or a small child in a suitable rearward-facing child restraint system.


What should you do with child restraint systems covers?

Use child restraint systems only with the original cover designed for them. Always replace damaged covers with genuine covers.


What should you do if the child restraint system is incorrectly installed or not secured?

Always install child restraint systems correctly, even when not in use, and always comply with the child restraint system manufacturer’s installation instructions.


What should you observe when using a child restraint system?

  • Always observe the child restraint system manufacturer’s installation and operating instructions as well as the vehicle-specific information:
    • Installing the LATCH-type (ISOFIX) child restraint system on the rear seat.
    • Securing the child restraint system with the seat belt on the rear seat.
    • Securing the child restraint system with the seat belt on the front passenger seat.
  • Observe the specific instructions for the rearward-facing and forward-facing child restraint systems.
  • If the front passenger seat is occupied, ensure, both before and during the journey, that the status of the front passenger airbag is correct for the current situation.
  • Observe the warning labels in the vehicle interior and on the child restraint system.
  • Also secure Top Tether if present.

Should you alter the child restraint system?

Never modify a child restraint system, and only affix accessories which have been specially approved for this child restraint system by the child restraint system’s manufacturer.


What should you do if a child restraint system is damaged or involved in an accident?

Always immediately replace child restraint systems that have been damaged or involved in an accident and have the securing systems for the child restraint systems checked at a qualified specialist workshop before installing a child restraint system again.


What should you do if the child seat is exposed to direct sunlight?

Always make sure that the child restraint system is not exposed to direct sunlight, and protect the child restraint system with a blanket, for example, and if the child restraint system has been exposed to direct sunlight, allow it to cool before securing a child into it.


What should you never do with children in the vehicle?

Never leave children unattended in the vehicle.


What should you always do when leaving the vehicle?

When leaving the vehicle, always take the SmartKey with you and lock the vehicle, and keep the SmartKey out of reach of children.


What should you never do with animals in the vehicle?

Never leave animals in the vehicle unattended.


What are the preferred and alternative securing systems for the left/right rear seat?

  • Preferred securing system: LATCH-type (ISOFIX) child seat securing system. Also secure Top Tether if present.
  • Alternative securing system: Vehicle seat belt.

What is the securing system for the front passenger seat?

The securing system for the front passenger seat is the vehicle seat belt.


What should you ensure if the front passenger seat is occupied?

If the front passenger seat is occupied, ensure, both before and during the journey, that the status of the front passenger airbag is correct for the current situation.


What is the securing system for the center rear seat?

The securing system for the center rear seat is the vehicle seat belt. Also secure Top Tether if present.


What should you do if a seat belt is unfastened while the vehicle is in motion?

Stop the vehicle immediately in accordance with the traffic conditions. Activate the special seat belt retractor again and correctly secure the child restraint system.


What does the child seat safety feature ensure?

When enabled, the child seat safety feature ensures that the seat belts of the front passenger seat and rear seats do not slacken once the child restraint system is secured.


What should you observe when installing a child restraint system?

When installing a child restraint system, always observe the manufacturer’s installation and operating instructions as well as the information in this Operator’s Manual.


How do you install a child restraint system using the seat belt?

  • Pull the seat belt smoothly from the seat belt outlet.
  • Engage the seat belt tongue in the seat belt buckle.
  • To activate the child seat safety feature: pull the seat belt out fully and let the inertia reel retract it again. When the child seat safety feature is activated, you will hear a ratcheting sound.
  • Push the child restraint system down until the seat belt sits tightly.
  • To deactivate the child seat safety feature: press the release button of the seat belt buckle.
  • Hold the seat belt tongue and guide back to the seat belt outlet.

What should you make sure of before every trip regarding the rear bench seat, rear seat and seat backrest?

Make sure that the rear bench seat, the rear seat and the seat backrest are engaged before every trip.


What should you do if the rear seat backrest is not engaged and locked in place?

If the rear seat backrest is not engaged and locked in place, the red lock verification indicator will be visible.


What should you do if the child and the child restraint system together weigh more than the permissible gross mass of 73 lb (33 kg)?

Use only a LATCH-type (ISOFIX) child restraint system that secures the child with the vehicle seat belt and also secure the child restraint system with the Top Tether belt, if available.


What should you observe when installing a child restraint system?

  • Always observe the correct use of the seats and consider their suitability for attaching a child restraint system.
  • Always comply with the manufacturer’s installation and operating instructions for the child restraint system used.
  • Make sure that the child’s feet do not touch the front seat. If necessary, move the front seat slightly forwards.

When installing a LATCH-type (ISOFIX) child restraint system, what should you also observe?

  • When using a Group 0/0+ baby car seat and a Group I rearward-facing child restraint system on a rear seat: adjust the front seat so that the seat does not touch the child restraint system.
  • When using a Group I forward-facing child restraint system: remove the head restraint from the respective seat, if possible. In addition, the backrest of the child restraint system must lie as flat as possible against the backrest of the vehicle seat. After the child restraint system has been removed, replace the head restraint immediately and adjust all head restraints correctly.
  • For certain child restraint systems in weight group II or III, there may be restrictions on the maximum size setting, e.g. due to possible contact with the roof.
  • The child restraint system must not be installed between the roof and the seat cushion and/or be installed facing the wrong direction. Where possible, adjust the seat cushion inclination accordingly.
  • The child restraint system must not be put under strain by the head restraint. Adjust the head restraints accordingly.

What should you do before every journey regarding the LATCH-type (ISOFIX) child restraint system?

Before every journey, make sure that the LATCH-type (ISOFIX) child restraint system is engaged correctly in both mounting brackets in the vehicle.


What should you do when installing a child restraint system?

  • Make sure that the seat belt is not trapped.
  • Remove and store away covers.
  • Attach the LATCH-type (ISOFIX) child restraint system to both mounting brackets in the vehicle.
  • After removing the child seat, reattach covers.

What should you do after installing Top Tether belts?

Always lock rear seat backrests after installing Top Tether belts and pay attention to the lock verification indicator.


How do you install the LATCH-type (ISOFIX) child restraint system with Top Tether?

  • If necessary, slide head restraint upwards.
  • Install the LATCH-type (ISOFIX) child restraint system with Top Tether. Comply with the child restraint system manufacturer’s installation instructions.
  • Guide Top Tether belt under head restraint between the two head restraint bars.
  • If cargo compartment cover is installed, guide Top Tether belt downwards between cargo compartment cover and seat backrest.
  • Hook Top Tether hook of Top Tether belt into Top Tether anchorage without twisting.
  • Tension Top Tether belt. Comply with the child restraint system manufacturer’s installation instructions.
  • If necessary, slide head restraint downwards. Make sure that you do not interfere with the correct routing of Top Tether belt.

What should you observe when installing a belt-secured child restraint system?

  • Always comply with the manufacturer’s installation and operating instructions for the child restraint system used.
  • When using a category 0/0+ baby car seat and a category I rearward-facing child restraint system on a rear seat: adjust the front seat so that the seat does not touch the child restraint system.
  • When using a category I forward-facing child restraint system: remove the head restraint from the respective seat, if possible. After the child restraint system has been removed, replace the head restraint immediately and adjust all head restraints correctly.
  • The backrest of the forward-facing child restraint system must, as far as possible, be resting on the seat backrest of the rear seat.
  • For certain child restraint systems in weight category II or III, there may be restrictions on the maximum size setting, e.g. due to possible contact with the roof.
  • The child restraint system must not be put under strain between the roof and the seat cushion and/or be installed facing the wrong direction. Where possible, adjust the seat cushion inclination accordingly.
  • The child restraint system must not be put under strain by the head restraint. Adjust the head restraints accordingly.
  • Make sure that the child’s feet do not touch the front seat. If necessary, move the front seat slightly forwards.

What does the special seat belt retractor ensure?

When enabled, the special seat belt retractor ensures that the seat belts of the front passenger seat and rear seats do not slacken once the child restraint system is secured.


How do you install a child restraint system using the seat belt?

  • Install the child restraint system.
  • The entire base of the child restraint system must always rest on the sitting surface of the rear seat.
  • Always make sure that the shoulder belt strap is correctly routed from the seat belt outlet of the vehicle to the shoulder belt guide on the child restraint system. The shoulder belt strap must be routed forwards and downwards from the seat belt outlet.

What should you ensure when using a rearward-facing child restraint system on the front passenger seat?

Always ensure that the front passenger airbag is disabled and the PASSENGER AIR BAG OFF indicator lamp must be lit continuously.


What should you observe regarding the status of the front passenger airbag?

  • When using a rearward-facing child restraint system on the front passenger seat, the front passenger airbag must always be disabled. This is only the case if the PASSENGER AIR BAG OFF indicator lamp is lit continuously.
  • If the PASSENGER AIR BAG OFF indicator lamp is off, the front passenger airbag is enabled and may deploy during an accident.

When installing a belt-secured child restraint system on the front passenger seat, what should you observe?

  • Observe the child restraint system manufacturer’s installation and operating instructions.
  • When using a forward-facing child restraint system in category I: remove the head restraint from the respective seat, if possible. After the child restraint system has been removed, replace the head restraint immediately and adjust all head restraints correctly.
  • The backrest of the forward-facing child restraint system must, as far as possible, be resting on the seat backrest of the front passenger seat.
  • For certain child restraint systems in weight category II or III, there may be restrictions on the maximum size setting, e.g. due to possible contact with the roof.
  • The child restraint system must not be put under strain between the roof and the seat cushion and/or be installed facing the wrong direction.
  • The child restraint system must not be put under strain by the head restraint. Adjust the head restraints accordingly.
  • Never place objects (e.g. cushions) under or behind the child restraint system.

How do you install a child restraint system using the seat belt on the front passenger seat?

  • Set the front passenger seat as far back as possible and move the seat into the highest position if possible.
  • Fully retract the seat cushion length adjustment.
  • Adjust the seat cushion inclination so that the front edge of the seat cushion is in the highest position and the rear edge of the seat cushion is in the lowest position.
  • Set the seat backrest to the most vertical position possible.
  • Install the child restraint system. The entire base of the child restraint system must always rest on the sitting surface of the front passenger seat.
  • Always make sure that the shoulder belt strap is correctly routed from the seat belt outlet of the vehicle to the shoulder belt guide on the child restraint system. The shoulder belt strap must be routed forwards and downwards from the seat belt outlet.
  • If necessary, adjust the seat belt outlet and the front passenger seat accordingly.

What should you always do regarding the child safety locks?

Always activate the child safety locks installed if children are traveling in the vehicle.


What does the child safety lock on the rear doors do?

The child safety lock on the rear doors secures each door separately. The doors can no longer be opened from the inside.


How do you activate or deactivate the child safety lock for the rear doors?

Press the lever in direction 1 (activate) or 2 (deactivate) and make sure that the child safety locks are working properly.


How do you activate or deactivate the child safety lock for the rear side windows?

Press button 2 to activate/deactivate. The rear side window can be opened or closed via the switch on the driver’s door if indicator lamp 1 is lit, or via the switch on the corresponding rear door or driver’s door if indicator lamp 1 is off.


What should you always do with animals in the vehicle?

Always correctly secure animals while driving, for example using a suitable animal carrier.


What should you keep the SmartKey away from?

Keep the SmartKey away from strong magnetic fields.


What does the SmartKey lock and unlock?

The SmartKey locks and unlocks the following components:

  • the doors
  • the fuel filler flap
  • the tailgate

What should you do if indicator lamp 2 does not light up after pressing the Ü or ß button on the SmartKey?

The battery is discharged.


What should you not keep the SmartKey with?

Do not keep the SmartKey together with electronic devices or metal objects and do not keep the SmartKey in the temperature-controlled cup holder.


How do you activate or deactivate the acoustic locking verification signal?

Multimedia system: Settings > Vehicle > Activate or deactivate Acoustic Lock.


How do you activate the panic alarm?

To activate: press button 1 for approximately one second. A visual and audible alarm is triggered.


How do you deactivate the panic alarm?

  • Briefly press button 1 again.
  • Press the start/stop button on the cockpit (the SmartKey is inside the vehicle).

What are the possible unlocking functions of the SmartKey?

  • Central unlocking.
  • Unlocking the driver’s door and fuel filler flap.

How do you switch between the SmartKey unlocking settings?

To switch between settings: press the Ü and ß buttons simultaneously for approximately six seconds until the indicator lamp flashes twice.


What are the options if the unlocking function for the driver’s door and fuel filler flap has been selected?

  • To unlock the vehicle centrally: press the Ü button twice.
  • Vehicles with KEYLESS-GO: if you touch the inner surface of the door handle on the driver’s door, only the driver’s door and fuel filler flap are unlocked.

How do you deactivate the SmartKey functions?

To deactivate: press the ß button on the SmartKey twice in quick succession. The SmartKey indicator lamp flashes twice briefly and lights up once.


How do you activate the SmartKey functions?

To activate: press any button on the SmartKey.


How do you remove the emergency key?

  • To remove: press release knob 1. Emergency key 2 is pushed out slightly.
  • Pull out emergency key 2 until it engages in the intermediate position.
  • Press release knob 1 again and fully remove emergency key 2.

How do you insert the emergency key?

  • To insert: press release knob 1.
  • Insert emergency key 2 to the intermediate position or fully until it engages.

What should you do if batteries are swallowed?

If batteries are swallowed, seek medical attention immediately.


How should you dispose of batteries?

Dispose of batteries in an environmentally responsible manner and take discharged batteries to a qualified specialist workshop or to a collection point for used batteries.


What kind of battery is needed for the SmartKey?

You require a CR 2032 3 V cell battery.


How do you replace the SmartKey battery?

  • Remove the emergency key.
  • Press release knob 2 down fully and slide cover 1 in the direction of the arrow.
  • Fold out cover 1 in the direction of the arrow and remove.
  • Remove battery compartment 3 and take out the discharged battery.
  • Insert the new battery into battery compartment 3. Observe the positive pole marking in the battery compartment and on the battery when doing this.
  • Push in battery compartment 3.
  • Re-attach cover 1 and push it until it engages.

What are the possible causes if you can no longer lock or unlock the vehicle?

  • The SmartKey battery is weak or discharged.
  • The SmartKey is faulty.

What should you do if you can no longer lock or unlock the vehicle?

  • Check the battery using the indicator lamp and replace if necessary.
  • Use the emergency key to lock or unlock.
  • Have the SmartKey checked at a qualified specialist workshop.

What can impair the SmartKey function?

The SmartKey function can be impaired by:

  • High voltage power lines.
  • Mobile phones.
  • Electronic devices (notebooks, Tablets).
  • Shielding due to metal objects or induction loops for electrical gate systems or automatic barriers.

What should you do if the SmartKey function is impaired?

Make sure that there is a sufficient distance between the SmartKey and the potential source of interference.


What should you do if you have lost a SmartKey?

Have the SmartKey deactivated at a qualified specialist workshop and if necessary, have the mechanical lock replaced as well.


How do you unlock and open doors from the inside?

  • To unlock and open a front door: pull door handle 2. Locking pin 1 pops up when the door is unlocked.
  • To unlock a rear door: pull the rear door handle. The locking pin pops up when the rear door is unlocked.
  • To open a rear door: pull the rear door handle again.

How do you centrally lock and unlock the vehicle from the inside?

  • To unlock: press button 1.
  • To lock: press button 2.

What does centrally locking and unlocking the vehicle from the inside not lock or unlock?

This does not lock or unlock the fuel filler flap.


When is the vehicle not unlocked?

The vehicle is not unlocked if you have locked the vehicle using the SmartKey or KEYLESS-GO.


What are the requirements to lock or unlock the vehicle with KEYLESS-GO?

  • The SmartKey is outside the vehicle.
  • The distance between the SmartKey and the vehicle does not exceed 3 ft (1 m).
  • The driver’s door and the door at which the door handle is used are closed.

How do you lock or unlock the vehicle with KEYLESS-GO?

  • To unlock the vehicle: touch the inner surface of the door handle.
  • To lock the vehicle: touch sensor surface 1 or 2.
  • Convenience closing: touch recessed sensor surface 2 until the closing process has been completed.

What is automatically unlocked if you open the tailgate from outside?

If you open the tailgate from outside, it is automatically unlocked.


What are the possible causes if you can no longer lock or unlock the vehicle using KEYLESS-GO?

  • The SmartKey functions have been deactivated.
  • The SmartKey battery is weak or discharged.
  • The SmartKey is faulty.

What should you do if you can no longer lock or unlock the vehicle using KEYLESS-GO?

  • Activate the SmartKey functions.
  • Check the battery using the indicator lamp and replace if necessary.
  • Use the emergency key to unlock or lock the vehicle.
  • Have the vehicle and SmartKey checked at a qualified specialist workshop.

What can impair the KEYLESS-GO function?

The KEYLESS-GO function is impaired by:

  • High voltage power lines.
  • Mobile phones.
  • Electronic devices (notebooks, tablets).
  • Shielding due to metal objects or induction loops for electrical gate systems or automatic barriers.

What should you do if the KEYLESS-GO function is impaired?

Make sure that there is a sufficient distance between the SmartKey and the potential source of interference.


When is the vehicle locked automatically?

The vehicle is locked automatically when the ignition is switched on and the wheels are turning faster than walking pace.


How do you activate the automatic locking feature?

To activate: press and hold button 2 for approximately five seconds until an acoustic signal sounds.


How do you deactivate the automatic locking feature?

To deactivate: press and hold button 1 for approximately five seconds until an acoustic signal sounds.


When is there a danger of being locked out when the automatic locking feature is activated?

  • While the vehicle is being tow started/pushed.
  • If the vehicle is being tested on a roller dynamometer.

How does the power closing function work?

If you push the door into the lock to the first detent position, the power closing function will automatically pull the door into the lock.


How do you lock the vehicle entirely using the emergency key?

First press the button for locking from the inside while the driver’s door is open. Then proceed to lock the driver’s door using the emergency key.


How do you lock/unlock the driver’s door with the emergency key?

  • Insert the emergency key as far as it will go into opening 1 in the cover.
  • Pull and hold the door handle.
  • Pull the cover on the emergency key as straight as possible away from the vehicle until it releases.
  • Release the door handle.
  • To unlock: turn the emergency key counter-clockwise to position 1.
  • To lock: turn the emergency key clockwise to position 1.
  • Carefully press the cover onto the lock cylinder until it engages and is seated firmly.

What should you always do before opening the tailgate?

Always switch off the engine before opening the tailgate.


What should you make sure of before opening the tailgate?

Make sure that there is sufficient space behind and above the tailgate.


How do you open the tailgate?

  • Pull remote operating switch 1 for the tailgate.
  • Press and hold the p button on the SmartKey.
  • Vehicles with HANDS-FREE ACCESS: Use your foot to kick below the bumper.
  • If the tailgate is unlocked, pull the tailgate handle and release it.
  • For a tailgate stopped in an intermediate position, pull it upwards and release it as soon as it starts to open.

What is the tailgate equipped with?

The tailgate is equipped with an automatic object recognition function.


What should you always do with objects in the vehicle?

Always stow objects in such a way that they cannot be thrown around and before the journey, secure objects, luggage or loads against slipping or tipping over.


How do you close the tailgate?

  • Pull the tailgate downwards slightly and release it as soon as it begins to close.
  • Use one of the following options to stop the closing process:
    • Press the p button on the SmartKey.
    • Press or pull the remote operating switch on the driver’s door.
    • Press the closing or locking button on the tailgate.
    • Pull the tailgate handle.
    • Vehicles with HANDS-FREE ACCESS: it is also possible to stop the closing process by making a kicking movement below the rear bumper.
  • Switch on the power supply or the ignition.
  • Press remote operating switch 1 for the tailgate.
  • Press closing button 1 on the tailgate.
  • Vehicles with KEYLESS-GO: Press locking button 2 on the tailgate.
  • If a SmartKey is detected outside the vehicle, the tailgate will close and the vehicle will be locked.
  • Press and hold the p button on the SmartKey (with the SmartKey in the vicinity of the vehicle).
  • Vehicles with HANDS-FREE ACCESS: Make a kicking movement with your foot below the bumper.

What is the tailgate equipped with regarding the automatic reversing function?

The tailgate is equipped with automatic object recognition with a reversing function.


When will the reversing function not react?

The reversing function will not react:

  • To soft, light and thin objects, e.g. fingers.
  • Towards the end of the closing procedure.

What should you do if someone is trapped while the tailgate is closing?

  • Press the p button on the SmartKey.
  • Press or pull the remote operating switch on the driver’s door.
  • Press the closing or locking button on the tailgate.
  • Pull the tailgate handle.

How do you adjust the distance to the steering wheel?

To adjust the distance to the steering wheel, refer to the appropriate controls.


How do you adjust the height of the steering wheel?

To adjust the height of the steering wheel, refer to the appropriate controls.


How do you save the steering wheel settings with the memory function?

To save the steering wheel settings with the memory function, refer to the information on page 101.


How do you switch the steering wheel heater on?

To switch the steering wheel heater on, push the switch to position 1. The indicator lamp will light up.


How do you switch the steering wheel heater off?

To switch the steering wheel heater off, push the switch to position 2. The indicator lamp will go out.


What happens when you switch the ignition off regarding the steering wheel heater?

When you switch the ignition off, the steering wheel heater switches off.


What is the risk of accident when pulling away during the adjustment process for the easy exit feature?

There is a risk of accident when pulling away during the adjustment process for the easy exit feature because you could lose control of the vehicle. Always wait until the adjustment process is complete before pulling away.


What is the risk of becoming trapped while adjusting the easy entry and exit feature?

There is a risk of becoming trapped while adjusting the easy entry and exit feature. Ensure that no-one has a body part in the range of movement of the seat or steering wheel.


What should you do if someone becomes trapped while adjusting the easy entry and exit feature?

If someone becomes trapped, move the steering wheel adjustment lever. The adjustment process will be stopped.


What should you do if there is a risk of becoming trapped by the driver’s seat?

If there is a risk of becoming trapped by the driver’s seat, press the seat adjustment switch. The adjustment process will be stopped.


How can you stop the adjustment process in vehicles with memory function?

In vehicles with memory function, you can stop the adjustment process by pressing one of the memory function position switches.


What is the risk of entrapment during activation of the easy entry and exit feature by children?

Children can become trapped if they activate the easy entry and exit feature, particularly when unattended. Never leave children unattended in the vehicle.


What should you do when leaving the vehicle?

When leaving the vehicle, always take the SmartKey with you and lock the vehicle.


When will the steering wheel move upwards and the driver’s seat move back if the easy entry and exit feature is active?

The steering wheel will move upwards and the driver’s seat will move back in the following situations:

  • You switch the ignition off with the driver’s door open.
  • You open the driver’s door with the ignition switched off.

What are the limitations to the steering wheel and driver’s seat movement when the easy entry and exit feature is active?

The steering wheel will move upwards only if it is not already as high as it will go. The driver’s seat will move backwards only if it is not already in the rearmost position. The driver’s seat backrest will move forwards only if it is not already in the front-most position.


When will the steering wheel and the driver’s seat move back to the last drive position?

The steering wheel and the driver’s seat will move back to the last drive position in the following cases:

  • You switch the power supply or the ignition on when the driver’s door is closed.
  • You close the driver’s door with the ignition switched on.

When is the last drive position saved?

The last drive position will be saved when:

  • You switch the ignition off.
  • Vehicles with memory function: You call up the seat settings via the memory function.
  • Vehicles with memory function: You save the seat settings via the memory function.

How do you stop the adjustment process in vehicles with memory function?

In vehicles with memory function, press one of the memory function position buttons to stop the adjustment process.


What is the risk of an accident if the memory function is used while driving?

If you use the memory function on the driver’s side while driving, you could lose control of the vehicle as a result of the adjustments being made. Only use the memory function on the driver’s side when the vehicle is stationary.


What is the risk of entrapment when setting the seat with the memory function?

When the memory function adjusts the seat, you and other vehicle occupants – particularly children – could become trapped. During the adjustment process of the memory function, make sure that no one has any body parts in the sweep of the seat.


What should you do if someone becomes trapped when setting the seat with the memory function?

If someone becomes trapped, press a preset position button or seat adjustment switch immediately.


What is the risk of entrapment if the memory function is activated by children?

Children could become trapped if they activate the memory function, particularly when unattended. Never leave children unattended in the vehicle.


What should you do when leaving the vehicle to prevent children from activating the memory function?

When leaving the vehicle, always take the SmartKey with you and lock the vehicle.


Can you use the memory function when the ignition is switched off?

Yes, you can use the memory function when the ignition is switched off.


How many seat adjustments can be stored using the memory function?

Seat adjustments for up to three people can be stored and called up using the memory function.


What systems can you save settings for using the memory function?

You can save settings for the following systems:

  • Front seat
  • Outside mirrors
  • Head-up Display
  • Steering column
  • Seat contour

How do you store the settings using the memory function?

Set all systems to the desired position. Briefly press the memory button and then press preset position 4, T, or U within three seconds. An acoustic signal sounds. The settings are stored.


How do you call up the stored settings using the memory function?

To call up the settings, press and briefly hold preset position button 4, T, or U. After releasing the button, all systems are moved into the stored position.


What is the danger of exhaust gas poisoning?

Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the vehicle interior if the tailgate is open when the engine is running, especially if the vehicle is in motion.


What should you do to prevent exhaust gas poisoning?

Always switch off the engine before opening the tailgate and never drive with the tailgate open.


What is the risk of injury from unsecured items in the vehicle?

If objects, luggage, or loads are not secured or not secured sufficiently, they could slip, tip over, or be thrown around and thereby hit vehicle occupants. There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.


How should you stow objects in the vehicle?

Always stow objects in such a way that they cannot be thrown around. Before the journey, secure objects, luggage, or loads against slipping or tipping over.


What is the risk of injury due to objects being stowed incorrectly?

If you do not adequately stow objects in the vehicle interior, they could slip or be tossed around and thereby strike vehicle occupants. In addition, cup holders, open stowage spaces, and mobile phone brackets cannot always restrain the objects they contain in the event of an accident.


What should you always make sure of when stowing objects?

Always make sure that objects do not project from stowage spaces, parcel nets, or stowage nets. Close the lockable stowage spaces before starting a journey.


Where should you stow heavy, hard, pointed, sharp-edged, fragile, or large objects?

Stow and secure objects that are heavy, hard, pointed, sharp-edged, fragile, or too large in the cargo compartment.


What is the risk of an accident or injury when using the cup holder while the vehicle is moving?

The cup holder cannot secure containers while the vehicle is moving. If you use a cup holder while the vehicle is moving, the container may be flung around and liquids may be spilled. The vehicle occupants may come into contact with the liquid and if it is hot, they could be scalded. You could be distracted from traffic conditions and you may lose control of the vehicle.


When should you use the cup holder?

Only use the cup holder when the vehicle is stationary.


What should you keep in mind when using the cup holder?

Only use the cup holder for containers of the right size and close the container, particularly if the liquid is hot.


What could damage the cup holder?

When the rear armrest is folded back the cup holder could become damaged. Only fold the rear armrest back when the cup holder is closed.


What can damage the rear armrest?

When folded out, the rear armrest can be damaged by body weight. Do not sit or support yourself on the rear seat armrest.


What is the risk of injury due to an open cargo compartment floor?

If you drive with the cargo compartment floor open, objects could be flung around and hit vehicle occupants as a result. There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.


What should you do before a journey to ensure safety regarding the cargo compartment floor?

Always close the cargo compartment floor before a journey.


What is the risk of fire and injury from a hot cigarette lighter?

You can burn yourself if you touch the hot heating element or the socket of the cigarette lighter. In addition, flammable materials may ignite.


How should you handle the cigarette lighter?

Always hold the cigarette lighter by the knob and make sure that it is out of reach of children.


What should you always do regarding children and the cigarette lighter?

Never leave children unattended in the vehicle.


What is the risk of burns from the tailpipe and tailpipe trims?

The exhaust tailpipe and tailpipe trims can become very hot. If you come into contact with these parts of the vehicle, you could burn yourself.


What should you do when near the tailpipe and tailpipe trims?

Always be particularly careful around the tailpipe and the tailpipe trims and supervise children especially closely in this area. Allow vehicle parts to cool down before touching them.


What should you keep in mind when loading the vehicle regarding driving characteristics?

The driving characteristics of your vehicle are dependent on the distribution of the load within the vehicle.


What should you never exceed when loading the vehicle?

Never exceed the permissible gross mass or the gross axle weight rating for the vehicle (including occupants). The values are specified on the vehicle identification plate on the vehicle’s B-pillar.


Where should the load not protrude?

The load must not protrude above the upper edge of the seat backrests.


When should you always use the partition net?

Always use the partition net when transporting objects in the cargo compartment.


Where should you place the load if possible?

Always place the load behind unoccupied seats if possible.


How should you secure the load?

Secure the load using the tie-down eyes and distribute the load evenly.


Where are the front storage compartments located?

The front storage compartments include:

  • Storage space in the doors
  • Storage compartment in the armrest with USB ports (depending on vehicle equipment)
  • Storage/telephone compartment with cup holder in the center console at front
  • Glove box

What is the risk of becoming trapped when adjusting the seats?

When you adjust a seat, you may trap yourself or a vehicle occupant. When adjusting a seat, make sure that no one has any body parts in the sweep of the seat.


What is the risk of an accident if the seat and seat backrest are not engaged?

The seat and seat backrest can fold forwards. There is a risk that the vehicle occupant may be pressed against the seat belt and the seat belt will not be able to protect as intended, a child restraint system will no longer be properly supported or positioned, or the seat backrest will not be able restrain objects or goods in the cargo compartment.


When should you ensure that the seat and seat backrest are engaged?

Always ensure that the seat and seat backrest are engaged, in particular:

  • Before persons travel in the vehicle while sitting on a seat with the easy entry and exit feature.
  • After you have adjusted the seat.
  • After the easy entry and exit feature has been used.
  • After the cargo compartment enlargement has been folded forwards.

What should you ensure regarding vehicle occupants and seat belts?

Always ensure that all vehicle occupants have their seat belts fastened correctly and are sitting properly. Particular attention must be paid to children.


What should you check when you fold the backrest back into place?

Make sure that the red marking of the lock verification indicator is no longer visible. Otherwise, the seat backrest will not be locked.


What can be damaged when the rear seat backrests are folded forwards and backwards?

The headliner could be damaged when the seat backrests are folded forwards and backwards.


What should you do before you fold the seat backrests forwards and backwards?

Before you fold the seat backrests forwards and backwards, insert the head restraints.


How do you prepare to fold the rear seats forwards mechanically?

Press the seat belt tongue of seat belt 1 into marked position 2 and move the driver’s or front passenger seat forwards, if necessary.


How do you fold the left and right seat backrests forwards?

Insert the head restraints for the seat backrests, pull release lever 1, and fold the corresponding seat backrest forwards.


How do you fold the center seat backrest forwards?

Press release catch 3 and fold seat backrest 2 forwards.


If you wish to fold only one of the outer seat backrests forwards, which one is recommended?

It is recommended that you fold the right seat backrest forwards.


If you wish to fold one of the outer seat backrests forwards together with the center seat backrest, which ones are recommended?

It is recommended that you fold the left and center seat backrests forwards.


What could be damaged when the seat backrest is folded back?

The seat belt could become trapped and thus damaged when the seat backrest is folded back.


What should you do to avoid damaging the seat belt when folding the seat backrest back?

Ensure that the seat belt tongue has been inserted at the side in the marked position.


How do you fold back the rear seat mechanically?

Move the driver’s or front passenger seat forwards, if necessary and swing seat backrest 1 back until it engages.


What should you check when folding back the rear seat?

Make sure that the red marking of the lock verification indicator is no longer visible. Otherwise, the seat backrest will not be locked.


What is the risk of injury or death due to poorly secured objects in the cargo compartment?

The cargo compartment cover alone cannot secure or restrain heavy objects, items of luggage, or heavy loads. You could be hit by an unsecured load, particularly in the event of abrupt changes in direction, sudden braking, or an accident.


How should you secure objects in the cargo compartment?

Always stow objects in such a way that they cannot be thrown around. Secure objects, luggage, or loads against slipping or tipping over, e.g., by using tie downs, even if you are using the cargo compartment cover.


What can damage the collapsible cargo compartment cover when loading the vehicle?

When the vehicle is being loaded, the collapsible cargo compartment cover may be damaged. Do not place any objects above the lower edge of the side windows or on the collapsible cargo compartment cover.


How do you unfold the collapsible cargo compartment cover?

Lift collapsible cargo compartment cover 1 by the handle, unfold it in the direction of the arrow, and place it on the edge.


How do you fold up the collapsible cargo compartment cover?

Lift collapsible cargo compartment cover 1 by the handle, guide it forwards in the direction of the arrow until it has completely folded up, and stow it away in the folded state.


What are the requirements for installing or removing the collapsible cargo compartment cover?

The collapsible cargo compartment cover must be folded up.


How do you remove the collapsible cargo compartment cover?

Pull collapsible cargo compartment cover 1 towards the rear by the bottom, folded-up section and remove it in the direction of the arrow from brackets 2 on the left and right.


How do you install the collapsible cargo compartment cover?

Place collapsible cargo compartment cover 2 on edge 1 and then place it into the brackets on the left and right 3 and push it forwards in the direction of the arrow. The end caps of the collapsible cargo compartment cover will engage.


What is the risk of injury when using bag hooks with heavy objects?

The bag hooks cannot restrain heavy objects or items of luggage. Objects or items of luggage may be flung around and hit vehicle occupants.


What should you hang on the bag hooks?

Only hang light objects on the bag hooks and never hang hard, sharp-edged, or fragile objects on them.


What is the maximum load that can be placed on bag hooks?

Subject the bag hooks to a maximum load of 6.6 lbs (3 kg) and do not attach any goods to them.


What are coat hooks suitable for?

Coat hooks are only suitable for light objects such as jackets.


How do you use the coat hooks in the rear passenger compartment?

Press coat hooks 1 at the bottom. Coat hook 1 extends.


Where are the components of the EASY-PACK load-securing kit located?

The components are located in the stowage space under the cargo compartment floor.


What is the risk of injury due to an open cargo compartment floor?

If you drive with the cargo compartment floor open, objects could be flung around and hit vehicle occupants as a result. There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.


What should you always do before a journey regarding the cargo compartment floor?

Always close the cargo compartment floor before a journey.


How do you install a telescopic rod?

Open the cargo compartment floor, attach holders 1 in the desired position at the side of the cargo compartment floor, close the cargo compartment floor, turn mounting elements 2 to =, insert mounting elements 2 into holders 1, extend telescopic rod 3, insert telescopic rod 3 into mounting elements 2, and turn both mounting elements 2 to & until you feel them engage.


What is the risk of injury due to an open cargo compartment floor?

If you drive when the cargo compartment floor is open, objects could be thrown around and thereby strike vehicle occupants. There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.


What should you always do before a journey regarding the cargo compartment floor?

Always close the cargo compartment floor before a journey.


How do you open the stowage space under the cargo compartment floor?

Holding the ribbing, press handle 1 downward 2. Handle 1 will flip up. Swing the cargo compartment floor upward using handle 1 and hold it in place. Pull rod 3 from the bracket on the underside of the cargo compartment floor and turn it as far as it will go and position rod 3 in the corner of cargo compartment floor 4.


How do you close the stowage space under the cargo compartment floor?

Remove rod 3 from the corner of cargo compartment floor 4. Fasten rod 3 to the bracket on the underside of the cargo compartment floor. Fold the cargo compartment floor downwards and press the cargo compartment floor down until it engages.


How do you lock or unlock the cargo compartment floor?

Turn the emergency key a quarter turn clockwise 2 (to lock) or counter-clockwise 1 (to unlock).


What is the risk of an accident due to exceeding the maximum roof load?

The vehicle center of gravity and the usual driving characteristics as well as the steering and braking characteristics alter. If you exceed the maximum roof load, the driving characteristics, as well as steering and braking, will be greatly impaired. Never exceed the maximum roof load and adjust your driving style.


Where can you find information on the maximum roof load?

You will find information on the maximum roof load in the “Technical data” section.


What is the risk of vehicle damage from non-approved roof luggage racks?

The vehicle could be damaged by roof luggage racks that have not been tested and approved for Mercedes-Benz. Use only roof luggage racks tested and approved for Mercedes-Benz.


What should you ensure regarding the sliding sunroof when a roof luggage rack is installed?

Depending on the vehicle equipment, ensure that the sliding sunroof can be fully raised when the roof luggage rack is installed.


What should you ensure regarding the trunk lid when a roof luggage rack is installed?

Depending on the vehicle equipment, ensure that the trunk lid can be fully opened when the roof luggage rack is installed.


How should you position the load on the roof luggage rack?

Position the load on the roof luggage rack in such a way that the vehicle will not sustain damage even when it is in motion.


What is the risk of damage to the panorama roof with power tilt/sliding panel due to non-approved roof luggage racks?

The panorama roof with power tilt/sliding panel may be damaged by the roof luggage rack if you attempt to open it when using a roof luggage rack not tested and approved for Mercedes-Benz.


When a roof luggage rack is installed, how should you open the panorama roof with power tilt/sliding panel?

When a roof luggage rack is installed, open the panorama roof with power tilt/sliding panel only if this has been tested and approved for Mercedes-Benz.


How should you open the covers for the roof luggage rack fastening points?

Carefully fold covers 1 upwards in the direction of the arrow and do not use metallic or hard objects.


How do you secure the roof luggage rack?

Secure the roof luggage rack to the fastening points beneath covers 1 and comply with the installation instructions of the roof luggage rack manufacturer and secure the load on the roof luggage rack.


What is the risk of injury by touching the heating elements of the temperature-controlled cup holder?

The cup holder’s heating elements may be very hot and you can burn yourself on them. Do not touch the cup holder’s hot heating elements.


What should you ensure regarding children and the temperature-controlled cup holder?

Ensure that no children can access the cup holder’s hot heating elements and never leave children unattended in the vehicle.


What is the risk of damage to objects in the temperature-controlled cup holder?

If you place objects into the temperature-controlled cup holder, they may become damaged. Do not place objects into the temperature-controlled cup holder.


How do you switch on the cooling or heating function for the temperature-controlled cup holder?

On cup holder 1, press button 2 repeatedly until the blue (keep cool) or red (keep warm) indicator lamp on the button lights up. If you use the heating function, the metal insert of the cup holder is heated. Once a certain temperature has been reached, the warning lamp lights up. Do not reach into the cup holder’s metal insert when the warning lamp is lit.


How do you switch off the cooling or heating function for the temperature-controlled cup holder?

Press button 2 repeatedly until the indicator lamp on the button goes out.


How should you clean the temperature-controlled cup holder?

Clean the removable rubber mat only with clean, lukewarm water and the cup holder only with a soft cloth.


What is the maximum wattage for devices connected to the 12 V socket?

Only connect devices up to a maximum of 240 W (20 A).


Where are the 12 V sockets located?

Depending on the vehicle equipment, the vehicle has the following 12 V sockets:

  • In the storage compartment in the front center console
  • In the cargo compartment

How do you use the 12 V socket in the front center console?

Lift up cap 1 of the socket and insert the plug of the device. If you have connected a device to the 12 V socket, leave the cover of the storage compartment open.


What is the risk of fatal injury due to damaged connecting cables or sockets when using the 115 V socket?

You could receive an electric shock if the connecting cable or the 115 V power socket is pulled out of the trim or is damaged or wet. Use only connecting cables that are dry and free of damage.


What should you make sure of when the ignition is switched off regarding the 115 V power socket?

When the ignition is switched off, make sure that the 115 V power socket is dry.


What should you do if the 115 V power socket is damaged or has been pulled out of the trim?

Immediately have the 115 V power socket checked or replaced at a qualified specialized workshop if it is damaged or has been pulled out of the trim and never plug the connecting cable into a 115 V power socket that is damaged or has been pulled out of the trim.


What is the risk of fatal injury due to incorrect handling of the 115 V socket?

You could receive an electric shock in particular if you reach into the socket or if you insert unsuitable devices or objects into the socket. Do not reach into the socket and only connect suitable devices to the socket.


What are the requirements for using the 115 V socket?

Only connect devices with a suitable plug which conforms to the standards specific to the country you are in. Only connect devices up to a maximum of 150 W (1.3 A) and do not use multiple socket outlets.


How do you access the 115 V socket in Mercedes-Maybach vehicles with individual seats in the rear passenger compartment?

Open the storage compartment of the rear center console.


Can you charge USB devices at USB ports?

Yes, if the ignition is switched on you can charge USB devices, e.g. mobile phones, at USB ports. The charging voltage is approximately 5 V (up to 3 A).


What is the risk of injury due to objects being stowed incorrectly regarding the mobile phone?

If objects in the vehicle interior are stowed incorrectly, they can slide or be thrown around and hit vehicle occupants. In addition, cup holders, open stowage spaces, and mobile phone receptacles cannot always retain all objects within. There is a risk of injury, particularly in the event of sudden braking or a sudden change in direction.


How should you always stow objects in the vehicle?

Always stow objects so that they cannot be thrown around in such situations and always make sure that objects do not protrude from stowage spaces, parcel nets or stowage nets.


What should you do with lockable stowage spaces before starting a journey?

Close the lockable stowage spaces before starting a journey.


Where should you always stow heavy, hard, pointed, sharp-edged, fragile, or bulky objects?

Always stow and secure heavy, hard, pointed, sharp-edged, fragile, or bulky objects in the trunk/cargo compartment.


What is the risk of fire from placing objects in the mobile phone storage compartment?

Placing other objects in the mobile phone storage compartment could constitute a fire hazard. Apart from a mobile phone, do not place any other objects in the mobile phone storage compartment, especially those made of metal.


What is the risk of damage to objects caused by placing them in the mobile phone storage compartment?

If objects are placed in the mobile phone storage compartment, they may be damaged by electromagnetic fields. Do not place credit cards, data storage devices, ski passes, or other objects sensitive to electromagnetic fields in the mobile phone storage compartment.


What is the risk of damage to the mobile phone stowage compartment caused by liquids?

If liquids enter the mobile phone stowage compartment, the compartment may be damaged. Ensure that no liquids enter the mobile phone stowage compartment.


What should you always observe regarding persons with electronic medical aids?

Always observe the notes for persons with electronic medical aids on page 29.


When is the wireless charging and connection of the mobile phone to the vehicle’s exterior antenna available?

The charging function and wireless connection of the mobile phone to the vehicle’s exterior antenna are only available if the ignition is switched on.


What should you keep in mind regarding small mobile phones and wireless charging?

Small mobile phones may not be able to be charged in every position of the mobile phone storage compartment.


What should you keep in mind regarding large mobile phones and wireless charging?

Large mobile phones which do not rest flat in the mobile phone storage compartment may not be able to be charged or connected with the vehicle’s exterior antenna.


What can cause the mobile phone to heat up during charging?

The mobile phone may heat up during the charging process. This may also depend on the applications (apps) currently open in the background.


How can you ensure more efficient charging and connection with the vehicle’s exterior antenna?

To ensure more efficient charging and connection with the vehicle’s exterior antenna, remove the protective cover from the mobile phone. Protective covers which are necessary for wireless charging are excluded.


What is required for wireless charging of a mobile phone in the cockpit?

The mobile phone must be suitable for wireless charging.


How do you place the mobile phone for wireless charging?

Place the mobile phone as close to the center of mat 1 as possible with the display facing upwards. When a message is shown in the multimedia system, the mobile phone is being charged.


Where are malfunctions detected during the charging process shown?

Malfunctions detected during the charging process are shown in the multimedia system display.


How can you clean the mat for wireless charging?

The mat can be removed for cleaning, e.g. using clean, lukewarm water.


What is the risk of accident due to objects in the driver’s footwell?

Objects in the driver’s footwell may impede pedal travel or block a depressed pedal. This jeopardizes the operating and road safety of the vehicle.


How should you stow objects in the vehicle to ensure they don’t interfere with the pedals?

Stow all objects in the vehicle securely so that they cannot get into the driver’s footwell.


How should you install floor mats?

Always install the floor mats securely and as prescribed in order to ensure that there is always sufficient room for the pedals.


What should you not do regarding floor mats?

Do not use loose floor mats and do not place floor mats on top of one another.


How do you install floor mats?

Move the corresponding seat backwards and lay the floor mat in the footwell. Press studs 1 onto holders 2 and adjust the corresponding seat.


How do you remove floor mats?

To remove, pull the floor mat off the holders 2 and remove the floor mat.


Who is responsible for correct vehicle illumination?

The driver of the vehicle is responsible for correct vehicle illumination in accordance with the prevailing light and visibility conditions, legal requirements and traffic situation.


What are the positions of the light switch?

The light switch has the following positions:

  • Left-hand standing lamps
  • Right-hand standing lamps
  • Parking lamps and license plate lamp
  • Automatic driving lights (preferred light switch position)
  • Low beam/high beam
  • Switches the rear fog light on/off

What happens when low beam is activated?

When low beam is activated, the T indicator lamp for the parking lamps will be deactivated and replaced by the L low-beam indicator lamp.


What should you always do when parking?

Always park your vehicle safely using sufficient lighting, in accordance with the relevant legal stipulations.


What is the risk of operating the standing lights for a long period?

Operating the standing lights over a period of hours puts a strain on the battery.


What should you do to save battery power when parking?

Where possible, switch on the right or left parking light.


What happens in the event of severe battery discharging when using the standing lights?

In the event of severe battery discharging, the parking lamps or standing lamps will be switched off automatically to facilitate the next engine start.


What happens to the exterior lighting when the driver’s door is opened?

The exterior lighting (except standing and parking lamps) will switch off automatically when the driver’s door is opened.


What do the automatic driving lights switch on?

The parking lamps, low beam, and daytime running lamps are switched on automatically depending on the ignition status and the ambient light.


What is the risk of an accident when the low beam is switched off in poor visibility?

When the light switch is set to automatic, the low beam may not be switched on automatically if there is fog, snow, or other causes of poor visibility such as spray. In such cases, turn the light switch to low beam.


Are the automatic driving lights the sole responsibility for vehicle lighting?

No, the automatic driving lights are only an aid. You are responsible for vehicle lighting.


What are the requirements for switching the rear fog lamps on or off?

The light switch must be in the low beam or automatic position.


How do you switch the rear fog lamps on or off?

Press the R button.


What should you observe regarding the use of rear fog lamps?

Please observe the country-specific laws on the use of rear fog lamps.


What should you not do on slippery road surfaces?

Do not shift down on slippery road surfaces to increase the engine braking effect.


What should you do to keep the tailpipe clear of snow?

Keep the tailpipe and the area around the vehicle free from snow when the engine or the stationary heater are running.


What should you do to ensure an adequate supply of fresh air when the tailpipe is blocked?

Open a window on the side of the vehicle facing away from the wind to ensure an adequate supply of fresh air.


What should you never do while driving?

Do not drink alcohol or take drugs while driving, and do not allow anyone to drive who has been drinking alcohol or taking drugs.


What should you never do with the brake pedal?

Never use the brake pedal as a footrest. Do not depress the brake pedal and the accelerator pedal at the same time while driving. Do not depress the brake pedal continuously whilst driving.


What can cause engine damage?

The engine will be damaged if you drive with the engine in the overrevving range.


What should you do to use the engine’s braking effect?

To use the braking effect of the engine, shift to a lower gear in good time.


Should you warm up the engine while the vehicle is stationary?

Do not warm up the engine while the vehicle is stationary. Pull away immediately.


What should you avoid until the engine has reached its operating temperature?

Avoid high engine speeds and driving at full throttle until the engine has reached its operating temperature.


What should you do if the engine is not running smoothly and is misfiring?

Only depress the accelerator pedal slightly. Have the cause rectified immediately at a qualified specialist workshop.


What should you do to remove salt build-up on brakes?

Brake occasionally while paying attention to the traffic conditions. Carefully depress the brake pedal at the end of the journey and when starting the next journey.


What should you do in conditions in which hydroplaning may occur?

Reduce speed. Avoid tire ruts. Avoid sudden steering movements. Brake carefully. Also observe the notes on regularly checking wheels and tires.


What should you observe when driving through water?

Observe the maximum permissible fording depth. Drive at walking pace at most, otherwise water can enter the vehicle interior or engine compartment. Vehicles traveling in front, or oncoming vehicles, can create waves which may exceed the maximum permissible depth of the water.


What can happen after driving through water?

The braking effect of the brakes is reduced after fording. Brake carefully while paying attention to the traffic conditions until braking power has been fully restored.


What should you always do when driving on inclines?

Always drive on inclines in the line of fall (straight up or down) and do not turn.


What should you do when driving on unpaved roads or off-road?

When driving on unpaved roads or off-road, regularly check the vehicle underside. Remove trapped plants or other flammable material, in particular. If there is damage, consult a qualified specialist workshop immediately.


What should you do with the brakes after driving off-road?

Clean the brakes after driving off-road. If you then notice reduced braking effect or hear scraping noises, have the brake system checked at a qualified specialist workshop. Adapt your driving style to the changed braking characteristics.


What should you avoid doing in order to prevent damage to your vehicle?

Do not drive over obstacles that could damage the vehicle. Check the vehicle regularly for damage during off-road driving. Adjust the vehicle speed to suit the road surface conditions. If there is damage, consult a qualified specialist workshop immediately.


What should you observe when it comes to prohibition signs?

Be sure to observe prohibition signs.


What should you check before driving off-road?

Fuel level. Engine oil level: fill engine oil to the maximum level to ensure full gradeability. Tire-change tool kit and spare wheel. Tires and wheels.


What should you do when driving off-road?

Practice by driving over more gentle off-road terrain first. Observe the notes on the cross-country ABS. If necessary, select the F drive program before driving off-road. Select a vehicle level suitable for off-road terrain. To avoid damaging the vehicle, make sure there is always sufficient ground clearance. Always keep the engine running and in gear when driving on downhill gradients and slopes. Observe the notes on driving in mountainous terrain. Do not drive on unknown terrain that is not easily visible and stay on marked routes. Always keep the doors and windows closed while the vehicle is in motion. Deactivate Active Distance Assist DISTRONIC and cruise control. Adapt your driving style to the terrain. Do not use the HOLD function on steep downhill or uphill gradients with slippery or loose surfaces.


What should you do when driving on sand?

Select the F drive program. Select a higher vehicle level. Shift to a lower gear. Drive quickly to overcome the rolling resistance, otherwise the vehicle may dig itself in. Drive in the tracks of other vehicles if possible. Make sure that the following prerequisites are met: the tire ruts are not too deep, the sand is firm enough, the ground clearance is sufficient.


What should you observe when fording?

Drive no faster than 6 mph (10 km/h). Observe the maximum permissible fording depth. Switch off automatic climate control. Ensure that a bow wave does not form as you drive. Do not stop in the water and do not switch off the engine. Ensure the ECO start/stop function is switched off.


What should you observe when driving in mountainous terrain?

Observe the values of the approach/departure angle and of the maximum gradient. Avoid high engine speeds. Use the braking power of the engine when driving downhill. Shift to a lower gear on uphill gradients and on long, steep downhill gradients. Activate DSR before driving downhill, if necessary.


What should you check after driving off-road?

Check the entire vehicle for damage and foreign bodies every time after driving off-road. If the F drive program is selected: select another drive program. Deactivate DSR. Lower the vehicle level again to a level suitable to the road conditions, e.g. to the normal level. Apply the brakes to dry them after fording. Check that the service brake is working normally after a long downhill stretch. Clean the following components every time after driving off-road: license plate number, headlamps and tail lamps, tires, wheels and wheel arches, underbody. After driving through sand, mud, water or gravel, have the following components checked and cleaned: brake discs and brakepads, tires and wheels, axle joints.


When is the ECO start/stop function available?

The ECO start/stop function is available only in the C, A, ;, N and = drive programs (depending on the setting).


When is the engine switched off automatically by the ECO start/stop function?

The engine is switched off automatically in the following situations if all vehicle conditions for an automatic engine stop are met: you brake the vehicle to a standstill in transmission position h or i. Vehicles with a 48 V on-board electrical system: you depress the brake pedal when traveling at a low speed.


When will the engine not stop using the ECO start/stop function?

If the system has detected one of the following situations, the engine will not stop: you stop at a stop sign and there is no vehicle in front of you. The vehicle that stopped in front of you starts up again. You maneuver, turn the steering wheel sharply or engage reverse gear. When the HOLD function is active and in transmission position j, the engine can stop in spite of an intelligent stop inhibitor.


When is the engine restarted automatically by the ECO start/stop function?

The engine is restarted automatically if: you engage transmission position h or k. You depress the accelerator pedal. An automatic engine start is required by the vehicle. You release the brake pedal. Vehicles with a 48 V on-board electrical system: you release the brake pedal on a downhill gradient and the vehicle does not roll. The vehicle rolls on a downhill gradient and does not automatically enter glide mode at 15 mph (20 km/h).


What do the ECO start/stop function symbols mean in the multi-function display?

The è symbol (green) appears when the vehicle is at a standstill: the engine was switched off by the ECO start/stop function. The ç symbol (yellow) appears when the vehicle is at a standstill: not all vehicle conditions for an engine stop have been met. Neither the è nor ç symbol appears when the vehicle is at a standstill: an intelligent stop inhibitor was detected, e.g. a stop sign. The s symbol appears: the ECO start/stop function is deactivated or there is a malfunction.


What happens if the engine was switched off by the ECO start/stop function and you leave the vehicle?

If the engine was switched off by the ECO start/ stop function and you leave the vehicle, a warning tone sounds and the engine is not restarted. In addition, the following display message appears in the multifunction display: Vehicle Ready to Drive Switch the Ignition Off Before Exiting. If you do not switch off the ignition, the ignition is automatically switched off after three minutes.


How do you deactivate or activate the ECO start/stop function?

Press button 1. A display appears in the instrument cluster when switching the ECO start/stop function off/on. A continuous display appears in the instrument cluster while the ECO start/stop function is deactivated.


What is the ECO display and how can it help you?

The ECO display summarizes your driving characteristics from the start of the journey to its completion and assists you in achieving the most economical driving style. You can influence consumption by doing the following: Drive with particular care. Driving the vehicle in drive program ;. Follow the gearshift recommendations.


What does it mean when the lettering in the segment of the ECO display lights up brightly, the outer edge lights up and the segment fills up?

The lettering in the segment will light up brightly, the outer edge will light up and the segment will fill up when the following driving style is adopted: Steady speed. Gentle deceleration and rolling. Moderate acceleration.


What does it mean when the lettering in the segment of the ECO display is gray, the outer edge is dark and the segment empties?

The lettering in the segment will be gray, the outer edge will be dark and the segment will empty when the following driving style is adopted: Fluctuations in speed. Heavy braking. Sporty acceleration.


What does the ECO display show you when you have driven economically?

The three segments will fill up completely at the same time. The edges around all three segments will light up.


Where is the additional range shown and what does this range indicate?

The additional range achieved as a result of your driving style in comparison with a driver with a very sporty driving style will be shown in the center of display 4. The range displayed does not indicate a fixed reduction in consumption.


How does ECO Assist analyze data for the vehicle’s expected route?

ECO Assist analyzes data for the vehicle’s expected route. This allows the system to optimally adjust the driving style for the route ahead, save fuel and recuperate.


What happens when the system detects an event ahead?

If the system detects an event ahead, e.g. a speed limit or a roundabout, it will appear on the multifunction display.


What do the distance display segments show?

A few segments light up: the event ahead is near. Many segments light up: the event ahead is further away.


What happens when the vehicle nears the event?

When the vehicle nears the event, ECO Assist will calculate the optimal speed for maximum fuel economy and recuperative energy based on the distance, speed and downhill gradient. The Foot off the Accelerator message appears in the multifunction display. The first segments in front of the vehicle will turn green. The remaining segments will initially stay white. If the driver takes their foot off the accelerator pedal in good time, the remaining segments on the display will successively turn green until the event shown is reached. The drivetrain will be set for maximum fuel economy. Recuperation will charge the battery. Recuperation will be adapted to the selected drive program. The event will be shown for a short time after it has been passed.


What happens if there is no response to the Foot off the Accelerator prompt?

If there is no response to the Foot off the Accelerator prompt, the segments will remain white. If the event involves a vehicle in front, all segments will immediately turn green once there is a response to the Foot off the Accelerator prompt.


When is the symbol for active ECO Assist displayed?

For active ECO Assist in drive program ;, symbol 3 will appear on the multifunction display and on the Head-up Display beside transmission position h. Symbol 3 will also appear when the assistant display is not selected.


When is ECO Assist passive?

If the system does not intervene during the event ahead, nothing will be displayed. The system is passive. ECO Assist is active only in drive programs ; and A.


When can ECO Assist function more precisely?

ECO Assist can function even more precisely if the route is adhered to when route guidance is active. The basic function is also available without active route guidance.


What is the driver responsible for when using ECO Assist?

The driver is responsible for keeping a safe distance from the vehicle in front, for vehicle speed and for braking in good time. The driver must be ready to brake at all times irrespective of whether the system intervenes.


In what situations may the ECO Assist system be impaired or not function?

If there is poor visibility, e.g. due to insufficient illumination of the road, highly variable shade conditions, rain, snow, fog or heavy spray. If there is glare, e.g. from oncoming traffic, direct sunlight or reflections. If there is dirt on the windshield in the area of the multifunction camera or the camera is fogged up, damaged or obscured. If traffic signs are hard to discern, e.g. due to dirt, snow or insufficient lighting, or because they are obscured. If the information on the navigation system’s digital map is incorrect or out of date. If signs are ambiguous, e.g. traffic signs in roadworks or in adjacent lanes.


What is the function of the DYNAMIC SELECT switch?

Use the DYNAMIC SELECT switch to change between the following drive programs: = (Individual): individual settings. B (Sport +): particularly sporty driving style. C (Sport): sporty driving style. A (Comfort): comfortable and economical driving style. ; (Eco): particularly economical driving style. N (CURVE): comfortable driving with curve inclination function (vehicles with E‑ACTIVE BODY CONTROL). F Offroad: driving on less demanding off-road terrain.


Where does the selected drive program appear?

The drive program selected appears in the multifunction display of the on-board computer.


What changes based on the drive program?

Depending on the drive program, the following systems change their characteristics: Drive, Engine and transmission management, Active Distance Assist DISTRONIC. ESP®. Vehicles with AIRMATIC or E‑ACTIVE BODY CONTROL: Suspension tuning, Vehicle level. Electric power steering.


When is the roof load warning symbol displayed?

If one of these drive programs is set or selected, the symbol is shown as a warning. When this symbol is shown, the selected drive program is not suitable for transporting a load on the roof. The following drive programs are affected: Sport drive program, Sport + drive program, Individual drive program with the ESP® setting Sport or Sport+. The symbol is also shown in the following situations: Within the themes if a corresponding drive program is saved. Within the reset display if the previously active drive program is unsuitable for the transport of a roof load.


How do you select the drive program?

Press DYNAMIC SELECT switch 1 forwards or backwards. The drive program selected appears in the multifunction display.


How do you configure the DYNAMIC SELECT settings in the multimedia system?

Multimedia system: Settings, Vehicle, DYNAMIC SELECT. Select Individual Configuration. Select and set a category.


How do you switch the restoration display on or off?

Switch Request at Start on or off. Function on: the next time the vehicle is started a prompt appears asking whether the last active drive program should be restored. If the ECO start/stop function was deactivated, an additional prompt appears asking if the function should remain deactivated. The prompt appears only if the previously active settings deviate from the standard settings. Function off: the next time the vehicle is started the A drive program is set automatically. The ECO start/stop function is activated automatically. This function must be activated for each user profile separately. Only when this function is activated will the drive program and Eco start/stop setting for the previous journey be saved for the respective user profile.


How do you display vehicle data?

Multimedia system: Info, Select Vehicle.


How do you display engine data?

Multimedia system: Info, Select Engine.


How do you call up the consumption indicator?

Multimedia system: Info, Select Consumption.


What should you do if you engage the transmission position h or k when the vehicle is at a standstill?

If you engage the transmission position h or k when the vehicle is at a standstill, always depress the brake pedal firmly and do not accelerate at the same time.


What should you always do when leaving the vehicle?

When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Keep the SmartKey out of reach of children.


How do you engage reverse gear?

Depress the brake pedal and push the DIRECT SELECT lever upwards past the first point of resistance.


How do you engage neutral?

Depress the brake pedal and push the DIRECT SELECT lever up or down to the first point of resistance.


How do you keep the automatic transmission in neutral, even if the ignition is switched off or the driver’s door is opened?

Start the vehicle. Depress the brake pedal and engage neutral i when the car is stationary. The N Permanently Active Risk of Rolling Away message appears in the instrument cluster. Release the brake pedal. Switch the ignition off. If you then exit the vehicle leaving the SmartKey in the vehicle, the automatic transmission remains in neutral i.


How do you engage park position P?

Observe the notes on parking the vehicle. Depress the brake pedal until the vehicle is stationary. When the vehicle is stationary, press button j. When the transmission position display shows j, the park position is engaged. If no transmission position display j appears, secure the vehicle to prevent it from rolling away. Depending on the situation, it may take a short time until j is engaged. Therefore, always pay attention to the transmission position display.


When is park position j engaged automatically?

Park position j is engaged automatically if one of the following conditions is met: you switch off the ignition when the vehicle is stationary and the transmission is in position h or k. You open the driver’s door when the vehicle is stationary or when driving at a very low speed and the transmission is in position h or k. You switch the engine off and bring the vehicle to a standstill when the vehicle is rolling and the transmission is in position h or k. You switch off the engine, bring the vehicle to a standstill and open the driver’s door when the vehicle is stationary or when the vehicle is rolling and the transmission is in position i. Engaging park position j automatically is required by the vehicle.


How do you engage drive position D?

Depress the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.


How do you activate/deactivate manual gearshifting?

To activate/deactivate: pull rocker switch 1. If indicator lamp is lit, manual gearshifting is activated. The current gear is displayed in the multifunction display.


How do you activate temporary manual gearshifting?

To activate: pull steering wheel gearshift paddle 1 or 2. Manual gearshifting is activated for a short time. Transmission position p and the current gear appear in the multifunction display.


How do you deactivate temporary manual gearshifting?

To deactivate: pull steering wheel gearshift paddle 2 and hold it in place. The transmission position h appears in the multifunction display.


How do you permanently shift the gears manually in drive program = using the steering wheel gearshift paddles?

To permanently shift the gears manually in drive program = using the steering wheel gearshift paddles, select the p setting for the transmission.


How do you shift gears using the steering wheel gearshift paddles?

To shift up: pull steering wheel gearshift paddle 2. To shift down: pull steering wheel gearshift paddle 1.


What should you do if a gearshift recommendation appears?

If gearshift recommendation 1 appears next to the transmission position display, shift to the recommended gear.


How do you use kickdown?

Maximum acceleration: depress the accelerator pedal beyond the pressure point.


When does the automatic transmission shift up to the next gear?

The automatic transmission shifts up to the next gear when the maximum engine speed is reached to protect the engine from overrevving.


What is glide mode?

With an anticipatory driving style, Glide mode helps you to reduce fuel consumption. Glide mode is characterized by the following: The combustion engine is disconnected from the drivetrain and continues to run in neutral. The transmission position display h is shown in green. Vehicles with 48 V on-board electrical system (EQ-Boost technology): the combustion engine can be switched off. All of the vehicle functions remain active.


When is glide mode activated?

Glide mode is activated if the following conditions are met: Drive program ; is selected. The speed is within a suitable range. The road’s course is suitable, e.g. no steep uphill or downhill inclines or tight curves. There is no trailer coupled to the trailer hitch, and no bicycle rack installed. You do not depress the accelerator or brake pedal (except for light brake applications). Glide mode can also be activated if you have selected the “Eco” setting for the drive in the drive program =.


When is glide mode deactivated?

Glide mode is deactivated again if one of the conditions is no longer met. Glide mode can also be prevented by the following parameters: Incline. Downhill gradient. Temperature. Height. Speed. Operating status of the engine. Traffic situation.


What does 4MATIC do?

4MATIC ensures that all four wheels are driven. Together with ESP® and 4ETS, 4MATIC improves the traction of your vehicle whenever a driven wheel spins due to insufficient traction.


What does 4MATIC not do?

4MATIC cannot reduce the risk of an accident if you fail to adapt your driving style nor override the laws of physics. 4MATIC cannot take account of road, weather and traffic conditions. 4MATIC is only an aid.


What is required to achieve the maximum effect of 4MATIC in wintry road conditions?

In wintry road conditions, the maximum effect of 4MATIC can be achieved only if you use winter tires (M+S tires), with snow chains if necessary.


What should you avoid when refueling?

Fire, open flames, smoking and creation of sparks must be avoided. Switch off the ignition and, if available, the stationary heater, before and while refueling the vehicle. Do not swallow fuel or let it come into contact with skin, eyes or clothing. Do not inhale fuel vapor. Keep children away from fuel. Keep doors and windows closed during the refueling process. To avoid creating another electrostatic charge, do not get into the vehicle again during the refueling process.


What should you do if you or other people come into contact with fuel?

Immediately rinse fuel off your skin with soap and water. If fuel comes into contact with your eyes, immediately rinse them thoroughly with clean water. Seek medical attention immediately. If you swallow fuel, seek medical attention immediately. Do not induce vomiting. Change immediately out of clothing that has come into contact with fuel.


What should you do before you open the fuel filler cap or take hold of the pump nozzle?

Before you open the fuel filler cap or take hold of the pump nozzle, touch the metallic vehicle body.


What kind of fuel should you use?

Only refuel with low-sulfur unleaded fuel. This fuel may contain up to 10% ethanol. Your vehicle is suitable for use with E10 fuel.


What should you never refuel with?

Never refuel with one of the following fuels: Diesel. Gasoline with more than 10% ethanol by volume, e.g. E15, E85, E100. Gasoline with more than 3% methanol by volume, e.g. M15, M30, M85, M100. Gasoline with additives containing metal.


What should you do if you have accidentally refueled with the wrong fuel?

Do not switch the ignition on. Consult a qualified specialist workshop. Have the fuel tank and fuel lines drained completely.


How full should you fill the fuel tank?

Only fill the fuel tank until the pump nozzle switches off.


What should you do if you have added too much fuel?

Do not switch the ignition on. Consult a qualified specialist workshop.


What should you do before you begin refueling?

The vehicle is unlocked. Do not get into the vehicle again during the refueling process. Otherwise, electrostatic charge could build up again. Observe the notes on operating fluids and fuel. Only refuel with fuel that has at least the octane number specified in the information label in the fuel filler flap.


How do you open the fuel filler flap?

Press on the back area of fuel filler flap 1. Turn the fuel filler cap counter-clockwise and remove it. Insert the fuel filler cap from above into bracket 2. Completely insert the pump nozzle into the tank filler neck, hook in place and refuel. Only fill the fuel tank until the pump nozzle switches off. Replace the cap on the filler neck and turn clockwise until it engages audibly. Close fuel filler flap 1. Close the fuel filler flap before locking the vehicle.


What should you do on uphill or downhill gradients to prevent a parked car from rolling away?

On uphill or downhill gradients, turn the front wheels so that the vehicle rolls towards the curb if it starts moving. Apply the parking brake. Switch the transmission to position j.


Where should you not park to avoid fire?

Park the vehicle so that no flammable material can come into contact with hot vehicle components. In particular, do not park on dry grassland or harvested grain fields.


What should you do to secure the vehicle against rolling away when parking?

Bring the vehicle to a standstill by applying the brake pedal. On gradients, turn the front wheels so that the vehicle will roll towards the curb if it starts moving. Apply the electric parking brake. Engage transmission position j in a stationary vehicle with the brake pedal applied. Switch off the engine and the ignition by pressing button 1. Release the service brake slowly. Get out of the vehicle and lock it. When you park the vehicle, you can still operate the side windows and the panorama roof with power tilt/sliding panel for approximately five minutes if the driver’s door is closed.


What should you never leave running in an enclosed space without sufficient ventilation?

Never leave the engine or, if present, the auxiliary heating running in an enclosed space without sufficient ventilation.


What should you always make sure of when using the garage door opener?

Always make sure that nobody is within the range of movement of the door.


What doors should you only operate with the garage door opener?

Only operate the following doors using the garage door opener: Doors with a safety stop and reversing feature. Doors which conform to the current U.S. safety standards.


What are the requirements for using the garage door opener?

The vehicle has been parked outside the garage or outside the range of movement of the door. The engine is switched off. The ignition is switched on. The garage door opener function is always available when the ignition is switched on. Check if the transmitter frequency of the remote control has the frequency range of 280 to 868 MHz.


How do you program a button for the garage door opener?

Press and hold button 1, 2 or 3 that you wish to program. Indicator lamp 4 flashes yellow. It can take up to 20 seconds before the indicator lamp flashes yellow. Release the previously pressed button. Indicator lamp 4 continues to flash yellow. Point remote control 5 from a distance of 0.4 in (1 cm) to 3 in (8 cm) towards button 1, 2 or 3. Press and hold button 6 of remote control 5 until one of the following signals appears: Indicator lamp 4 lights up green continuously. Programming is complete. Indicator lamp 4 flashes green. Programming was successful. Additionally, synchronization of the rolling code with the door system must also be carried out. If indicator lamp 4 does not light up or flash green: repeat the procedure. Release all of the buttons. The remote control for the door drive is not included in the scope of delivery of the garage door opener.


What are the requirements for synchronizing the rolling code?

The door system uses a rolling code. The vehicle must be within range of the garage door or door drive. The vehicle as well as persons and objects are located outside the range of movement of the door.


How do you synchronize the rolling code?

Press the programming button on the door drive unit. Initiate the next step within approximately 30 seconds. Press previously programmed button 1, 2 or 3 repeatedly until the door closes. When the door closes, programming is completed. Please also read the operating instructions for the door drive.


What should you do if you have trouble programming the remote control for the garage door opener?

Check if the transmitter frequency of remote control 5 is supported. Replace the batteries in remote control 5. Hold remote control 5 at various angles from a distance of 0.4 in (1 cm) to 3 in (8 cm) front of the inside rearview mirror. You should test every position for at least 25 seconds before trying another position. Hold remote control 5 at the same angles at various distances in front of the inside rearview mirror. You should test every position for at least 25 seconds before trying another position. Note that some remote controls transmit only for a limited period, press button 6 on remote control 5 again before transmission ends. Align the antenna line of the door opener unit with the remote control.


How do you open or close the garage door?

Press and hold buttons 1, 2 or 3 until the door opens or closes. If indicator lamp 4 flashes yellow after approximately 20 seconds: press and hold the previously pressed button again until the door opens or closes.


How do you clear the garage door opener memory?

Press and hold buttons 1 and 3. Indicator lamp 4 lights up yellow. If indicator lamp 4


What happens if the driver does not respond to the warning from Active Distance Assist DISTRONIC?

If the driver does not respond to the warning, a warning tone sounds, and a visual warning message appears. If the driver still does not respond, the Beginning Emergency Stop message appears in the multifunction display. If the driver still does not respond, Active Distance Assist DISTRONIC reduces the speed, and the vehicle is decelerated in stages to a standstill. Depending on the country, at speeds below 40 mph (60 km/h), the hazard warning lights switch on automatically. When the vehicle is stationary, the vehicle is secured with the electric parking brake, Active Distance Assist DISTRONIC is ended, the vehicle is unlocked, and if possible, an emergency call is placed to the Mercedes-Benz emergency call center.


How can the driver cancel the deceleration of Active Distance Assist DISTRONIC?

The driver can cancel the deceleration at any time by performing one of the following actions: Steering, Braking or accelerating, or Deactivating Active Distance Assist DISTRONIC.


How does Active Traffic Jam Assist function?

Active Traffic Jam Assist helps in traffic jams on multi-lane roads with separate roadways by automatically pulling away within up to 60 seconds and with moderate steering maneuvers. It orients itself using the vehicle in front and lane markings. Active Traffic Jam Assist automatically maintains a safe distance from the vehicle in front and vehicles cutting in.


What is required of the driver when using Active Traffic Jam Assist?

The driver is required to keep their hands on the steering wheel at all times so that they are able to intervene at any time to correct the course of the vehicle and keep it in lane.


When does Active Traffic Jam Assist activate automatically?

Active Traffic Jam Assist activates automatically when all of the following conditions are met:

  • You are in a traffic jam on a freeway or high-speed major road.
  • Active Distance Assist DISTRONIC is activated and active.
  • Active Brake Assist is available.
  • Active Steering Assist is activated and active.
  • Active Traffic Jam Assist is activated.
  • You are traveling no faster than 35 mph (60 km/h).

What symbol is displayed in the instrument cluster when Active Traffic Jam Assist is active?

The following symbol is displayed in the instrument cluster when the system is active: (a picture of a steering wheel with car in front).


How do you activate or deactivate Active Traffic Jam Assist?

To activate or deactivate Active Traffic Jam Assist, use the multimedia system: Settings > Quick Access > Select.


How does Hill Start Assist work?

Hill Start Assist holds the vehicle for a short time when pulling away on a hill, provided the transmission is in position h or k and the electric parking brake is released. This gives you enough time to move your foot from the brake pedal to the accelerator pedal and depress it before the vehicle begins to roll away.


What should you do when using Hill Start Assist?

Swiftly move your foot from the brake pedal to the accelerator pedal. Do not leave the vehicle when it is being held by Hill Start Assist.


What is the HOLD function?

The HOLD function holds the vehicle at a standstill without requiring you to depress the brake pedal, such as when waiting in traffic.


Is the HOLD function a sufficient means of safeguarding the vehicle against rolling away when stationary?

No, the HOLD function is only intended to provide assistance when driving and is not a sufficient means of safeguarding the vehicle against rolling away when stationary. The incline must not be greater than 30%.


When could the vehicle roll away if only braked with the HOLD function?

The vehicle could roll away if there is a malfunction in the system or in the power supply, or if the HOLD function is deactivated by depressing the accelerator pedal or brake pedal.


What should you do before leaving the vehicle?

Always secure the vehicle against rolling away before you leave it.


What are the requirements for activating the HOLD function?

The requirements for activating the HOLD function are:

  • The vehicle is stationary.
  • The driver’s door is closed or the seat belt on the driver’s side is fastened.
  • The engine is running or has been automatically switched off by the ECO start/stop function.
  • The electric parking brake is released.
  • Active Distance Assist DISTRONIC is deactivated.
  • The transmission is in position h, k or i.

How do you activate the HOLD function?

Depress the brake pedal and after a short time quickly depress further until the ë display appears in the multifunction display, then release the brake pedal.


How do you deactivate the HOLD function?

Depress the accelerator pedal to pull away, or depress the brake pedal until the ë display disappears from the multifunction display.


When is the HOLD function deactivated?

The HOLD function is deactivated in the following situations:

  • Active Distance Assist DISTRONIC is activated.
  • The transmission is switched to position j.
  • The vehicle is secured with the electric parking brake.

When is the vehicle held by transmission position j and/or by the electric parking brake?

In the following situations, the vehicle is held by transmission position j and/or by the electric parking brake:

  • The seat belt is unfastened and the driver’s door is opened.
  • The vehicle is switched off.
  • There is a malfunction in the system or the power supply is insufficient.

What is AIRMATIC?

AIRMATIC is an air suspension system with variable damping for improved driving comfort and vehicle dynamics. The all-round level control system ensures the best possible suspension and constant ground clearance, even with a laden vehicle.


What does AIRMATIC do when driving at speed?

When driving at speed, the vehicle is lowered automatically to improve driving safety and to reduce fuel consumption.


What functions and components comprise AIRMATIC?

AIRMATIC is comprised of the following functions and components:

  • Air suspension with automatic level control
  • Speed-dependent lowering
  • Manually selectable high-level setting for greater ground clearance which can be adjusted using a level button
  • ADS PLUS (Adaptive Damping System with constant adjustment of damping characteristics).

What are the suspension settings and vehicle levels for Drive program A and ;?

For Drive program A and ;:

  • The suspension setting is comfortable.
  • The vehicle is set to the normal level.
  • When driving at speeds above approximately 87 mph (140 km/h), the vehicle is lowered.
  • When driving at speeds below approximately 25 mph (40 km/h), the vehicle is raised again.

What are the suspension settings and vehicle levels for Drive program C?

For Drive program C:

  • The suspension setting is firmer.
  • The vehicle is lowered to sport level.

What are the suspension settings and vehicle levels for Drive program B?

For Drive program B:

  • The suspension setting is even firmer.
  • The vehicle is lowered to Sport + level.

What are the suspension settings and vehicle levels for Drive program F?

For Drive program F:

  • The suspension setting is suitable for easily negotiable off-road terrain.
  • The vehicle is set to off-road level +1 (raised level).
  • When driving at speeds above approximately 50 mph (80 km/h), the vehicle is lowered.
  • When driving at speeds below approximately 28 mph (45 km/h), the vehicle is raised.

How can individual suspension settings be called up?

Individual suspension settings can be called up in drive program =.


What happens when the entry/exit level function is activated?

If the entry/exit level function is activated, the vehicle is set to the Sport + level to facilitate entering/exiting the vehicle. When driving at speeds above approx. 19 mph (30 km/h), the entry/exit level is deactivated and the vehicle is raised.


What are the differences between different vehicle levels compared to the normal level?

The differences between different vehicle levels compared to the normal level are:

  • Car wash: approx. +3.5 in (+90 mm)
  • Raised level: approx. +2.0 in (+50 mm)
  • Sport: approx. -0.6 in (-15 mm)
  • Sport +: approx. -1.0 in (-25 mm).

What happens if the electrical connection is correctly established to a trailer or bicycle rack in Drive program F?

If the electrical connection has been correctly established to the trailer or bicycle rack, in Drive program F, the vehicle adopts the normal level starting from a speed of 19 mph (30 km/h).


What happens if the electrical connection is correctly established to a trailer or bicycle rack in all other drive programs?

If the electrical connection has been correctly established to the trailer or bicycle rack, in all other drive programs, the vehicle remains at normal level irrespective of speed.


When may AIRMATIC not be available or have limited availability?

AIRMATIC may not be available or have only limited availability if the overheating protection has been activated due to frequent level changes within a short time. The Á warning lamp appears in the multifunction display. After the cooling phase, the system is again available without restriction.


What should you consider when driving at a higher vehicle level?

If you drive at a higher vehicle level, the driving characteristics may be impaired due to the higher vehicle center of gravity. The vehicle can drift outwards, for example, when steering or cornering. Always choose a vehicle level which is suited to the driving style and the road surface conditions.


What should you be aware of when lowering the vehicle?

When lowering the vehicle, people could become trapped if their limbs are between the vehicle body and the tires or underneath the vehicle. Make sure no one is underneath the vehicle or in the immediate vicinity of the wheel arches when the vehicle is being lowered.


What happens when unloading luggage or leaving vehicles with AIRMATIC or level control?

When you unload luggage or leave the vehicle, the vehicle first rises slightly and then returns to the set level shortly afterwards. Make sure that nobody is in the vicinity of the wheel arches or the underbody. The vehicle can also be lowered after being locked.


What should you ensure when lowering the vehicle?

Make sure that there are no obstacles such as curbs underneath or in the immediate vicinity of the body when the vehicle is being lowered.


What are the requirements for setting the vehicle level in vehicles with AIRMATIC?

The requirements for setting the vehicle level in vehicles with AIRMATIC are:

  • The vehicle has been started.
  • The vehicle is not moving faster than 40 mph (65 km/h).

How do you raise the vehicle?

Push rocker switch 1 forwards. Indicator lamp 2 flashes while the vehicle is being raised and lights up continuously when it has finished rising. The vehicle is raised to off-road level +1.


What happens to the off-road level +1 setting?

The off-road level +1 set remains stored even after the ignition has been switched off.


When is the vehicle lowered again after being raised?

The vehicle is lowered again in the following situations:

  • When driving faster than 50 mph (80 km/h).
  • When driving briefly between 40 mph (65 km/h) and 50 mph (80 km/h).
  • After selecting a different drive program using the DYNAMIC SELECT switch.

How do you lower the vehicle?

Pull rocker switch 1. Indicator lamp 2 goes out when the lowering process is complete. The vehicle is adjusted to the height of the active drive program.


What happens if the electrical connection has been correctly established to a trailer or bicycle rack?

If the electrical connection has been correctly established to the trailer or bicycle rack:

  • From approx. 18.7 mph (30 km/h): off-road level +1 can be selected, regardless of drive program.
  • From approx. 18.7 mph (30 km/h): the vehicle is adjusted to normal level, regardless of drive program.

What are the requirements for setting the entering/exiting level (AIRMATIC)?

The requirements for setting the entering/exiting level (AIRMATIC) are:

  • The engine is running.
  • The vehicle is moving at speeds less than 20 mph (30 km/h).

How do you set the entering/exiting level (AIRMATIC)?

Use the multimedia system: Settings > Quick access > Select Lower When Getting In On. The vehicle is lowered to low level -2 to facilitate entering and exiting.


What should you be aware of when lowering the rear of the vehicle?

When lowering the vehicle, people could become trapped if their limbs are between the vehicle body and the tires or underneath the vehicle. Make sure no one is underneath the vehicle or in the immediate vicinity of the wheel arches when the vehicle is being lowered.


What are the requirements for lowering the rear of the vehicle?

The requirements for lowering the rear of the vehicle are:

  • All vehicle doors are closed.
  • There is no trailer coupled.
  • There is no bicycle rack installed.
  • The battery is sufficiently charged; if necessary, start the engine.

How do you lower the rear of the vehicle?

  • Apply the electric parking brake.
  • Shift the transmission to position j.
  • Pull switch 1 in the right-hand cargo compartment trim briefly. Indicator lamp 2 flashes until the vehicle has been lowered.

How much is the rear of the vehicle lowered?

The vehicle is lowered at the rear axle by approximately 1.5 in (40 mm).


When is the lowering process interrupted?

Lowering is interrupted in the following situations:

  • A vehicle door is opened.
  • Switch 1 is pulled again.
  • The vehicle is being driven faster than 1.2 mph (2 km/h).

What happens when you drive at speeds greater than 1.2 mph (2 km/h) after lowering the rear of the vehicle?

The vehicle is automatically set to the level of the most recently selected drive program if you drive at speeds greater than 1.2 mph (2 km/h).


What should you do if indicator lamp 2 flashes twice and the rear of the vehicle does not lower?

Make sure that the requirements are met.


How do you raise the rear of the vehicle?

  • Check if the battery is sufficiently charged. If necessary, start the engine.
  • Pull switch 1 briefly. Indicator lamp 2 goes out. The vehicle will be raised to the currently selected level.

What happens when you drive at speeds greater than 1.2 mph (2 km/h) after raising the rear of the vehicle?

The vehicle is automatically set to the level of the most recently selected drive program if you drive at speeds greater than 1.2 mph (2 km/h).


What should you do if the vehicle cannot be raised?

Ensure that the battery is sufficiently charged; if necessary, start the engine. The raising process continues.


What is E-ACTIVE BODY CONTROL?

E-ACTIVE BODY CONTROL is an electrohydraulic suspension system with variable damping for improved driving comfort. The all-round level control system ensures the best possible suspension and constant ground clearance, even with a laden vehicle.


What happens when driving at speed with E-ACTIVE BODY CONTROL?

When driving at speed, the vehicle is lowered automatically to improve driving safety and to reduce fuel consumption.


How is the suspension setting adjusted with E-ACTIVE BODY CONTROL?

The suspension setting is adjusted depending on the road surface, vehicle load, and the drive program selected.


How does the ROAD SURFACE SCAN function work?

The ROAD SURFACE SCAN function detects areas of unevenness in the road before you drive over them by means of a multifunction camera. This reduces chassis movements.


How is the damping adjusted in E-ACTIVE BODY CONTROL?

The damping is adjusted individually to each wheel and depends on the following factors:

  • Driving style, e.g., sporty
  • Road condition, e.g., bumps
  • Drive program.

What functions and components comprise E-ACTIVE BODY CONTROL?

E-ACTIVE BODY CONTROL is comprised of the following functions and components:

  • Vehicles with Driving Assistance Package: ROAD SURFACE SCAN
  • Curve inclination function CURVE
  • Recovery mode
  • Individual wheel control
  • Air suspension with automatic level control
  • Speed-dependent lowering to reduce fuel consumption
  • Manual level adjustment
  • ADS PLUS (Adaptive Damping System with constant adjustment of damping characteristics)
  • DYNAMIC SELECT switch and level button.

What are the suspension settings and vehicle level for Drive program C with E-ACTIVE BODY CONTROL?

For Drive program C with E-ACTIVE BODY CONTROL:

  • The suspension setting is firmer.
  • The vehicle is set to Sport level.
  • ROAD SURFACE SCAN is deactivated.
  • The curve inclination function is deactivated.

What are the suspension settings and vehicle level for Drive program B with E-ACTIVE BODY CONTROL?

For Drive program B with E-ACTIVE BODY CONTROL:

  • The suspension setting is even firmer.
  • The vehicle is set to Sport + level.
  • ROAD SURFACE SCAN is deactivated.
  • The curve inclination function is active.

What are the suspension settings and vehicle level for Drive program A with E-ACTIVE BODY CONTROL?

For Drive program A with E-ACTIVE BODY CONTROL:

  • The suspension setting is comfortable.
  • The vehicle is set to the normal level.
  • When driving at speeds above approximately 87 mph (140 km/h), the vehicle is lowered.
  • When driving at speeds below approximately 25 mph (40 km/h), the vehicle is raised.
  • ROAD SURFACE SCAN is active.
  • The curve inclination function is deactivated.

What are the suspension settings and vehicle level for Drive program N with E-ACTIVE BODY CONTROL?

For Drive program N with E-ACTIVE BODY CONTROL:

  • The suspension setting is comfortable.
  • The vehicle is set to the normal level.
  • When driving at speeds above approximately 87 mph (140 km/h), the vehicle is lowered.
  • When driving at speeds below approximately 25 mph (40 km/h), the vehicle is raised again.
  • ROAD SURFACE SCAN is active.
  • The curve inclination function is active.

What are the suspension settings and vehicle level for Drive program ; with E-ACTIVE BODY CONTROL?

For Drive program ; with E-ACTIVE BODY CONTROL:

  • The suspension setting is comfortable.
  • The vehicle is set to the normal level.
  • When driving at speeds above approximately 87 mph (140 km/h), the vehicle is lowered.
  • When driving at speeds below approximately 25 mph (40 km/h), the vehicle is raised again.
  • ROAD SURFACE SCAN is deactivated.
  • The curve inclination function is deactivated.

What are the suspension settings and vehicle level for Drive program F with E-ACTIVE BODY CONTROL?

For Drive program F with E-ACTIVE BODY CONTROL:

  • The suspension setting is suitable for easily negotiable off-road terrain.
  • The vehicle is set to off-road level +1.
  • When driving at speeds above approximately 50 mph (80 km/h) the vehicle is lowered.
  • When driving at speeds below approximately 28 mph (45 km/h), the vehicle is raised.
  • ROAD SURFACE SCAN is deactivated.
  • The curve inclination function is deactivated.
  • Recovery mode and the individual wheel control function can be activated provided the necessary conditions are met.

What can you do in Drive program = with E-ACTIVE BODY CONTROL?

You can call up individual suspension settings in Drive program =.


What happens if the electrical connection has been correctly established to the trailer or bicycle rack with E-ACTIVE BODY CONTROL?

If the electrical connection has been correctly established to the trailer or bicycle rack:

  • The curve inclination function is deactivated.
  • In Drive program F: the vehicle adopts the normal level starting from a speed of 19 mph (30 km/h).
  • In all other drive programs: the vehicle remains at normal level irrespective of speed.

What are the level differences compared to the normal level with E-ACTIVE BODY CONTROL?

The level differences compared to the normal level are:

  • Car wash: approx. +3.5 in (+90 mm)
  • Raised level: approx. +2.0 in (+50 mm)
  • Sport: approx. -0.6 in (-15 mm)
  • Sport +: approx. -1.0 in (-25 mm).

How does the ROAD SURFACE SCAN function work?

The ROAD SURFACE SCAN function monitors the road in front of your vehicle using a multifunction camera. ROAD SURFACE SCAN detects unevenness in the road surface, e.g. bumps, before the vehicle drives over them. Chassis movements are reduced and driving comfort is increased.


When is the ROAD SURFACE SCAN function automatically activated?

ROAD SURFACE SCAN is automatically activated if the following conditions are met:

  • The drive program A or N is selected.
  • The vehicle is set to the normal level.
  • You are driving at a speed between 4 mph (7 km/h) and 112 mph (180 km/h).

When can ROAD SURFACE SCAN be impaired or stop functioning?

ROAD SURFACE SCAN can be impaired in the following situations or can stop functioning:

  • If the road is insufficiently lit, e.g., at night.
  • In snow, rain, fog, heavy spray, if there is glare, in direct sunlight or in greatly varying ambient light.
  • If the windshield in the area of the multifunction camera is dirty, fogged up, damaged, or covered.
  • If the road surface has no optic structure or reflects light.
  • If you are driving too close to the vehicle in front.
  • If sections of the route have a very small radius of curvature.
  • During abrupt driving maneuvers, e.g., heavy braking or sudden acceleration.

What should you be aware of when using recovery mode?

During recovery mode, the vehicle moves up and down and can cause injuries. Make certain that no one is in the vicinity of the vehicle. Vehicle parts may be damaged if the underbody bottoms out. Make sure that there is sufficient ground clearance when rocking free mode is activated.


What is recovery mode?

Recovery mode is a function of the suspension that can assist the driver on loose surfaces (e.g. sand, snow) when freeing a vehicle that has become stuck.


How does recovery mode work?

The vehicle body rocks in slow, vertical motions when recovery mode has been activated. This temporarily puts the wheels under greater load, which means they have increased traction and the vehicle is freed.


How can you activate recovery mode?

You can activate recovery mode via Off-road Assist.


What should you be aware of when using individual wheel control?

The vehicle can be lowered when the individual wheel control function has been activated. Body parts could become trapped if they are between the vehicle body and the tires or underneath the vehicle. Make sure that nobody is under the vehicle or in the immediate vicinity of the wheel arches when individual wheel control is activated. Vehicle parts could be damaged due to contact with objects. Make sure that the vehicle has sufficient room to move when the individual wheel control function has been activated.


What is individual wheel control?

Individual wheel control is a function of the suspension, which can be used to set the vehicle level for each wheel individually. This can help to improve alignment of the body when driving off-road.


How can you activate individual wheel control?

You can activate individual wheel control via Off-road Assist.


What should you consider when driving at a higher vehicle level with E-ACTIVE BODY CONTROL?

Driving characteristics may be impaired. The vehicle can drift outwards, for example, when steering or cornering. Choose a vehicle level which is suited to the driving style and the road surface conditions.


What should you be aware of when lowering the vehicle with E-ACTIVE BODY CONTROL?

When lowering the vehicle, people could become trapped if their limbs are between the vehicle body and the tires or underneath the vehicle. Make sure no one is underneath the vehicle or in the immediate vicinity of the wheel arches when the vehicle is being lowered.


What happens when unloading luggage or leaving vehicles with E-ACTIVE BODY CONTROL?

When you unload luggage or leave the vehicle, the vehicle first rises slightly and then returns to the set level shortly afterwards. Make sure that nobody is in the vicinity of the wheel arches or the underbody. The vehicle can also be lowered after being locked.


What are the requirements for adjusting the vehicle level with E-ACTIVE BODY CONTROL?

The requirements for adjusting the vehicle level with E-ACTIVE BODY CONTROL are:

  • The vehicle has been started.
  • The vehicle is being driven no faster than 40 mph (65 km/h).

How do you raise the vehicle with E-ACTIVE BODY CONTROL?

Push rocker switch 1 forwards. Indicator lamp 2 flashes while the vehicle is being raised and lights up continuously when it has finished rising. The vehicle is raised to off-road level +1.


What happens to the off-road level +1 setting with E-ACTIVE BODY CONTROL?

The off-road level +1 set remains stored even after the ignition has been switched off.


When is the vehicle lowered again after being raised with E-ACTIVE BODY CONTROL?

The vehicle is lowered again in the following situations:

  • When driving faster than 50 mph (80 km/h).
  • When driving briefly between 40 mph (65 km/h) and 50 mph (80 km/h).
  • After selecting a different drive program using the DYNAMIC SELECT switch.

How do you lower the vehicle with E-ACTIVE BODY CONTROL?

Pull rocker switch 1. Indicator lamp 2 goes out when the lowering process is complete. The vehicle is adjusted to the height of the active drive program.


What happens if the electrical connection has been correctly established to the trailer or bicycle rack with E-ACTIVE BODY CONTROL?

If the electrical connection has been correctly established to the trailer or bicycle rack:

  • From approx. 18.7 mph (30 km/h): off-road level +1 can be selected, regardless of drive program.
  • From approx. 18.7 mph (30 km/h): the vehicle is adjusted to normal level, regardless of drive program.

What are the requirements for setting Off-road Assist?

The requirements for setting Off-road Assist are:

  • the vehicle is stationary
  • the vehicle is set to off-road level 1 or 2
  • the Off-road or Off-road Plus (only vehicles with Off-road package) drive program has been selected
  • the ignition is switched on
  • all doors and the hood are closed
  • the transmission is not engaged in position j
  • there is no trailer coupled
  • the vehicle is outdoors
  • the detected lateral inclination of the vehicle must not exceed approx. 15°
  • the system is within its operating temperature
  • the on-board voltage is sufficiently high.

How do you activate Recovery mode?

In the multimedia system, go to: Settings > Assistance > Offroad Assistant, then select Recovery Mode, then select Start. To stop recovery mode, select Stop.


When is recovery mode automatically deactivated?

Recovery mode is automatically deactivated in the following situations:

  • you are actually traveling faster than 9 mph (15 km/h)
  • after a running time of 30 seconds
  • it is detected that an object has hit the underbody of the vehicle hard
  • not all conditions are met.

How do you use individual wheel control?

In the multimedia system, go to: Settings > Assistance > Offroad Assistant, then select Individual Wheel Ctrl. Set the vehicle level for the desired wheel. You can also use the touch display to set the level for two or more wheels at the same time. Select Reset to set all wheels to the default setting.


When is individual wheel control automatically deactivated?

Individual wheel control is automatically deactivated in the following situations:

  • you are traveling faster than 9 mph (15 km/h)
  • it is detected that an object has hit the underbody of the vehicle hard
  • not all conditions are met.

What is Parking Assist PARKTRONIC?

Parking Assist PARKTRONIC is an electronic parking assistance system with ultrasound. It monitors the area around your vehicle using multiple sensors on the front bumper and on the rear bumper.


How does Parking Assist PARKTRONIC work?

Parking Assist PARKTRONIC shows you the distance between your vehicle and a detected obstacle visually and audibly.


What is the standard setting for the warning tones in Parking Assist PARKTRONIC?

In the standard setting, an intermittent warning tone sounds from a distance of approximately 1.0 ft (0.3 m) to an obstacle in front and approximately 3.3 ft (1.0 m) to an obstacle behind. A continuous warning tone sounds from a distance of approximately 0.7 ft (0.2 m).


How can the warning tones be set to sound at a greater distance?

Using the Warn Early All Around setting in the multimedia system, the warning tones for front and side impact protection can be set to sound at a greater distance of approximately 3.3 ft (1.0 m) in front and 2.0 ft (0.6 m) on the sides.


Is the Warn Early All Around setting always active at the rear of the vehicle?

Yes, the Warn Early All Around setting is always active at the rear of the vehicle.


What happens if Parking Assist PARKTRONIC is deactivated?

If Parking Assist PARKTRONIC is deactivated, Active Parking Assist is unavailable.


When does a pop-up window for Parking Assist PARKTRONIC appear?

If Active Parking Assist is deactivated and an obstacle is detected in the path of the vehicle, a pop-up window for Parking Assist PARKTRONIC appears in the multimedia system at speeds below 6 mph (10 km/h).


What do the colors of the segments in the warning display of Parking Assist PARKTRONIC indicate?

The color of the individual segments of the warning display is based on the distance to the detected obstacle:

  • Yellow segments: obstacles at a distance between approx. 2.0 ft (0.6 m) and 3.3 ft (1.0 m)
  • Orange segments: obstacles at a distance between approx. 1.0 ft (0.3 m) and 2.0 ft (0.6 m)
  • Red segments: obstacles at a very short distance of approx. 1.0 ft (0.3 m) or less.

Can obstacles detected by Parking Assist PARKTRONIC be displayed in the Head-up Display?

Yes, optionally, obstacles detected by Parking Assist PARKTRONIC from a distance of approximately 3.3 ft (1.0 m) in front and 2.0 ft (0.6 m) on the sides can also be displayed in the Head-up Display.


What obstacles does Parking Assist PARKTRONIC not necessarily take into account?

Parking Assist PARKTRONIC does not necessarily take into account the following obstacles:

  • Obstacles below the detection range, e.g., persons, animals, or objects.
  • Obstacles above the detection range, e.g., overhanging loads, overhangs, or loading ramps of trucks.

What should you ensure regarding the sensors of Parking Assist PARKTRONIC?

The sensors must be free of dirt, ice, and slush. Otherwise, they may not function correctly. Clean the sensors regularly, especially after driving off-road, taking care not to scratch or damage them.


What happens to Parking Assist PARKTRONIC when you establish an electrical connection between your vehicle and a trailer?

Parking Assist PARKTRONIC is deactivated for the rear zone when you establish an electrical connection between your vehicle and a trailer.


What does it mean when the rear segments or all-around segments light up red and the é symbol appears in the multifunction display?

When rear segments or all-around segments light up red and the é symbol appears in the multifunction display, Parking Assist PARKTRONIC may have been deactivated due to signal interference. Start the vehicle again and check if Parking Assist PARKTRONIC is working at a different location.


What does it mean when a warning tone sounds for approximately two seconds every time the vehicle is started?

If a warning tone also sounds for approximately two seconds every time the vehicle is started, it may be due to one of the following causes:

  • The sensors are dirty: clean the sensors.
  • Parking Assist PARKTRONIC has been deactivated due to a malfunction: restart the vehicle. If the problem persists, consult a qualified specialist workshop.

What is the function of the passive side impact protection?

Passive side impact protection is an additional Parking Assist PARKTRONIC function that warns the driver about obstacles at the side of the vehicle. A warning is issued when obstacles are detected between the front and rear detection range.


How are objects detected on the side of the vehicle?

In order for an object on the side to be detected, the sensors in the front and rear bumper must first detect the object while you are driving past it. During the parking procedure or when maneuvering, objects are detected as the vehicle drives past.


What happens if there is a risk of a lateral collision?

If you steer in the direction of a detected obstacle and there is a risk of a lateral collision, a warning is issued and the segments light up in color in the display.


How do you call up the home screen?

You can call up the home screen by tapping the symbol on the touchscreen, pressing the symbol button on the touch control, or pressing the symbol button on the touchpad.


How do you select a menu option using Touch Control?

To select a menu option, swipe and press.


How do you move the digital map using Touch Control?

To move the digital map, swipe in any direction.


How do you select a menu option using the touchscreen?

To select menu options, symbols or characters, press briefly.


How do you navigate in menus using the touchscreen?

To navigate in menus, swipe up, down, left, or right.


How do you use handwriting to enter characters using the touchscreen?

Write the character with one finger on the touchscreen.


How do you zoom in and out of the map using the touchscreen?

Move two fingers together or apart.


How do you call up the global menu using the touchscreen?

Press and hold on the touchscreen until the OPTIONS menu appears.


How do you select a menu option using the touchpad?

To select a menu option, swipe and press.


How do you use handwriting recognition using the touchpad?

Write a character on the touchpad.


How do you open or close the Notifications Center using the touchpad?

Swipe down or up with two fingers.


How do you zoom in and out of the map using the touchpad?

Move two fingers together or apart.


How do you call up applications using buttons?

  • Vehicle functions: Press the ‘y’ button.
  • Navigation: Press the ‘z’ button.
  • Radio or media: Press the ‘|’ button.
  • Telephone: Press the ‘%’ button.
  • Favorites: Press the ‘ß’ button briefly.
  • To add a favorite or theme, press and hold the ‘ß’ button.

How do you start the Voice Control System?

Press the rocker switch up or say “Hey Mercedes”.


How do you switch the reading light on and off using the MBUX Interior Assistant?

Briefly move a hand up or down beneath the inside rearview mirror.


How do you switch the search light on and off using the MBUX Interior Assistant?

  • To switch on: reach across the front passenger seat with a hand.
  • To switch off: take a hand back away from the front passenger seat.

What should you do if there is a risk of someone becoming trapped during adjustment of the driver’s seat after calling up a driver profile?

Stop the adjustment process immediately by:

  • Tapping the warning message on the media display.
  • Pressing a memory position button or a seat adjustment switch on the driver’s door.

How do you create a new profile?

  • Select ‘Create Profile’.
  • Select an avatar.
  • Enter the name and confirm.
  • Select ‘Continue’.
  • Select ‘Current Settings’.
  • Select ‘Save’.
  • Activate Bluetooth and select ‘Connect Phone’.
  • Select ‘Finish’.

How do you select profile options?

Select the symbol for a profile.


What functions are available when selecting profile options?

  • Editing, resetting, or deleting a profile.
  • Resetting themes or favorites.
  • Configuring suggestions.

How do you configure suggestions?

  • Select the symbol for a profile.
  • Select ‘Suggestion Settings’.
  • Switch ‘Allow Destination Suggestions’, ‘Allow Music Suggestions’, and ‘Allow Contact Suggestions’ on or off.
  • To deactivate the learning function for one day, activate ‘Deactivate 24h Intelligent Learning’.

How do you create new themes?

  • Select the symbol.
  • Select ‘THEMES’.
  • Select ‘Create Theme’.
  • Select ‘Continue’.
  • Select ‘Audio and Navigation (Navigation)’ and store the active settings in the theme.
  • Select ‘Continue’.
  • Select an entry screen.
  • Select ‘Continue’.
  • Select an image.
  • Enter the names into the entry field and confirm.
  • Select ‘Save’.

What menus and control elements can be set in the system settings menu?

  • Display: Styles, Instrument lighting, Display brightness, Edge lighting, Day/night design.
  • Control elements: Keyboard language and handwriting recognition, Touchpad sensitivity, Sensitivity of the Touch Controls.
  • Voice Control System.
  • MBUX Interior Assistant.
  • Sound: Entertainment, Navigation and traffic announcements, Telephone, Voice amplification to the rear passenger compartment.
  • Connectivity: Wi-Fi, Bluetooth, NFC.
  • MBUX Remote Control: Authorizing and de-authorizing devices.
  • Time & date.
  • Language.
  • Units for distance.
  • Software updates.
  • Data import/export.
  • PIN protection.
  • System Reset.

What are the steps of a system update?

  • Downloading or copying of the data required for installation.
  • Installation of the downloaded system update.
  • Activation of the downloaded system update by restarting the system.

What are the selection options when a system update is available?

  • Accept and Install: The system update will be downloaded in the background.
  • Information: Information about the pending system update is displayed.
  • Later: The system update can be downloaded manually at a later time.

What are the requirements for the installation of a deep system update?

  • The ignition is switched off.
  • Notes and warnings have been read and accepted.
  • The electric parking brake is applied.

How do you activate/deactivate Wi-Fi?

Select Wi-Fi.


How do you connect the multimedia system with an external hotspot using Wi-Fi?

  • Select ‘Internet Settings’.
  • Select ‘Connect via Wi-Fi’.
  • Select ‘Add Hotspot’.
  • Select the options for the desired Wi-Fi network.

How do you connect using a security key?

  • Select ‘Connect Using Security Key’.
  • Have the security key displayed on the device to be connected.
  • Enter this security key on the multimedia system.
  • Confirm the entry.

How do you connect using a WPS PIN?

  • Select ‘Connect via WPS PIN Input’.
  • Enter the eight-digit PIN generated by the multimedia system on the device to be connected.
  • Confirm the entry.

How do you connect using a button?

  • Select ‘Connect via WPS PBC’.
  • Select “Connect via WPS PBC” in the options on the device to be connected.
  • Press the WPS button on the device to be connected.
  • Select ‘Continue’ in the multimedia system.

How do you activate automatic connection to a Wi-Fi network?

  • Select ‘Connect via Wi-Fi’.
  • Select the options for the desired Wi-Fi network.
  • Activate ‘Permanent Internet Connection’.

How do you connect with a known Wi-Fi?

  • Select ‘Connect via Wi-Fi’.
  • Select a Wi-Fi network.

How do you configure the multimedia system as a Wi-Fi hotspot for external devices?

  • Select ‘Vehicle Hotspot’.
  • Select ‘Connect Device to Vehicle Hotspot’.

How do you connect using WPS PIN generation?

  • Select ‘Connect via WPS PIN Generation’.
  • Enter the PIN shown in the media display on the device to be connected and confirm.

How do you connect using WPS PIN input?

  • Select ‘Connect via WPS PIN Input’.
  • Enter the PIN that is shown on the external device’s display on the multimedia system.

How do you connect using a button?

  • Select ‘Connect via WPS PBC’.
  • Press the push button on the device to be connected.
  • Select ‘Continue’.

How do you connect using a security key?

  • Select ‘Connect Device to Vehicle Hotspot’.
  • Select the vehicle from the device to be connected.
  • Enter the security key which is shown in the media display on the device to be connected.
  • Confirm the entry.

How do you connect using NFC?

  • Select ‘Connect via NFC’.
  • Activate NFC on the mobile device.
  • Bring the mobile device into the NFC interface of the vehicle.
  • Select ‘Finished’.

How do you generate a new security key?

  • Select ‘Vehicle Hotspot’.
  • Select ‘Generate Security Key’.
  • To save a security key, select ‘Save’.

How do you switch navigation on?

  • Select ‘Navigation’.
  • Alternatively, press the ‘z’ button.

How do you show the navigation menu when it is hidden?

Tap on the touchscreen.


How do you enter a destination?

  • Select ‘Navigation’ then ‘Where to?’.
  • Enter the destination in the input field.
  • Select a search result in the list.

How do you change the country for navigation?

  • Select the indicator for federal state or province.
  • Select the federal state or the province.
  • Enter the country indicator.
  • Select the country on the list.
  • Select the federal state or the province from the list.

How do you use online search for destination entry?

  • Select the country indicator.
  • Select the provider for the online service from the countries list.
  • If the on-board search delivers no results, enter the destination in the input line.
  • Select the destination in the list.

How do you calculate a route?

Select the symbol for “no route yet”.


How do you set a destination address as the next intermediate destination?

Select ‘Set as Waypoint’.


How do you set a destination address as the new destination?

Select ‘Start New Route Guidance’.


How do you select route settings?

  • Select the settings symbol.
  • Select ‘Advanced’.
  • Select ‘Route’.
  • Select the route type.
  • Take traffic information into consideration with ‘Dynamic Route Guidance’.
  • Select route options with ‘Avoid Options’.
  • Activate ‘Suggest Alternative Route’.
  • Activate ‘Activate Commuter Route’.

How do you activate route guidance with augmented reality?

During route guidance, tap on the camera symbol on the media display.


How do you display street names and house numbers in the camera image during route guidance?

  • Select the settings symbol.
  • Select ‘Advanced’.
  • Select ‘Augmented Reality’.
  • Activate ‘Street Names and House Numbers’.

How do you set the map scale?

  • To zoom in: tap twice quickly with one finger on the media display.
  • To zoom out: tap with two fingers on the media display.

How do you move the map?

Move one finger in any direction on the touchscreen.


How do you reset the map to the current vehicle position?

Press the reset button briefly.


How do you select map orientation?

Tap repeatedly on the compass symbol on the map.


How do you switch freeway information on/off?

  • Select the settings symbol.
  • Switch ‘Highway Information’ on or off.

How do you display the traffic situation with Live Traffic Information?

  • Select the settings symbol.
  • Activate ‘Traffic’.
  • Select ‘Advanced’.
  • Select ‘View’.
  • Select ‘Map Elements’.
  • Switch on ‘Traffic Incidents’, ‘Free Flowing Traffic’, and ‘Delay’.

How do you display hazard warnings with Car-to-X-Communication?

Set the options for ‘Traffic’ and ‘Traffic Incidents’.


How do you display weather information and other map contents?

  • Select the settings symbol.
  • Select ‘Advanced’.
  • Select ‘View’.
  • Select ‘Map Elements’.
  • Scroll up and show the ‘ONLINE MAP CONTENT’ category.
  • Switch on a service, e.g., ‘Weather’.

How do you connect a mobile phone via Bluetooth?

  • Select the ‘Phone’ menu.
  • Select the connect symbol.
  • Select ‘Connect New Device’.
  • Select a mobile phone.
  • Confirm the code on the mobile phone if it matches the code displayed in the multimedia system.

What are some of the functions in the telephony menu?

  • Making calls.
  • Accepting a call.
  • Ending a call.
  • Creating a conference call.
  • Accepting or rejecting a waiting call.
  • Managing contacts.
  • Downloading mobile phone contacts.
  • Managing the format of a contact’s name.
  • Saving a contact as a favorite.
  • Receiving and sending messages.
  • Using the read-aloud function.
  • Dictating a new message.

How do you make a Mercedes me call via the overhead control panel?

Press the ‘me’ button.


How do you make an emergency call via the overhead control panel?

Press the ‘SOS’ button cover briefly to open and then press and hold the ‘SOS’ button for at least one second.


How do you call the Mercedes-Benz Customer Center using the multimedia system?

  • Select ‘Phone’ then the call symbol.
  • Select ‘Call Mercedes me connect’.

How do you call the Mercedes-Benz Customer Center after automatic accident or breakdown detection?

Select ‘Call’ on the prompt that appears on the multimedia system.


How do you arrange a service appointment via a Mercedes me call?

Select ‘Call’ on the prompt that appears on the multimedia system.


How do you start the web browser?

The web browser is started using the Mercedes me & Apps menu.


How do you start Smartphone Integration?

You can start Smartphone Integration using the Mercedes me & Apps menu.


How do you end Smartphone Integration?

You can end Smartphone Integration by disconnecting the connecting cable between the mobile phone and multimedia system.


How do you trigger an automatic Mercedes-Benz emergency call?

The Mercedes-Benz emergency call system triggers an emergency call automatically after activation of the restraint systems or after an automatically initiated emergency stop by Active Emergency Stop Assist.


How do you trigger a manual Mercedes-Benz emergency call?

  • Press and hold the SOS button for at least one second.
  • Use the Voice Control System voice commands.

How do you end an unintentionally triggered manual Mercedes-Benz emergency call?

On the multifunction steering wheel, select the end call button and depress it for several seconds.


How do you authorize a Bluetooth audio device for media playback?

  • Select ‘Media’ then ‘Bluetooth’ then the search symbol.
  • Select ‘Connect New Device’.
  • Select an audio device.
  • Confirm on the audio equipment if the codes are identical.
  • Select ‘Only as Bluetooth Audio Device’.

How do you connect previously authorized Bluetooth audio equipment?

Select a Bluetooth audio device from the list.


How do you call up TuneIn Radio?

  • Select ‘Radio’.
  • Select ‘TuneIn Radio’.

How do you set up satellite radio?

  • Select ‘Radio’ then ‘SiriusXM’ then ‘Options’.
  • Select ‘Service Information’.
  • Establish a telephone connection.
  • Follow the service staff’s instructions.

How do you set music and sport alerts?

  • Select ‘Radio’ then ‘SiriusXM’ then ‘Options’ then ‘Alerts’.
  • Set a music or sports alert.
  • To set a music alert, select ‘Add Alert’ then ‘Artists’ or ‘Song’.
  • To set a sport alert, select ‘Add Alert’ then the team name or league.

How do you delete individual sports and music alerts?

  • Select ‘Manage Music Alerts’ or ‘Manage Sports Alerts’.
  • Select an artist, track, or team.
  • Select ‘Delete Selected Entries’.

How do you delete all sports and music alerts?

  • Select ‘Manage Music Alerts’ or ‘Manage Sports Alerts’.
  • Select ‘Delete All Entries’.

How do you display the service due date?

  • Select ‘Service’ then ‘ASSYST PLUS’ on the on-board computer.
  • To exit the display, press the back button on the left-hand side of the steering wheel.

How do you open the hood?

  • Pull on the handle.
  • Push the handle of the hood catch upwards and lift the hood.

How do you close the hood?

Lower the hood to a height of around 8 in (20 cm) and then allow it to fall.


How do you check the engine oil level using the on-board computer?

  • Select ‘Service’ then ‘Engine Oil Level’ on the on-board computer.
  • The engine oil level is determined during driving. Determining the engine oil level can take up to 30 minutes with a normal driving style and even longer with an active driving style.

How do you refill engine oil?

  • Turn the cap counter-clockwise and remove it.
  • Add engine oil.
  • Replace the cap and turn it clockwise until it engages.
  • Check the oil level again.

How do you check the coolant level?

  • Park the vehicle on a level surface.
  • Check the coolant temperature display in the instrument cluster.
  • Slowly turn the cap counter-clockwise to release overpressure.
  • Continue turning the cap counter-clockwise and remove it.

How do you add washer fluid to the windshield washer system?

  • Remove the cap by the tab.
  • Add washer fluid.

How do you activate automatic car wash mode?

  • Select ‘Settings’ then ‘Quick Access’.
  • Select ‘Automatic Car Wash Mode’.
  • Select ‘Start’.

How do I clean decorative foil?

For cleaning, use plenty of water and a mild cleaning agent without additives or abrasive substances, such as a car shampoo approved for Mercedes-Benz. Remove dirt immediately, where possible, whilst avoiding rubbing too hard. If there is dirt on the finish or if the decorative foil is dull, use the Paint Cleaner recommended and approved for Mercedes-Benz. For insect remains, soak with insect remover and rinse off the treated areas afterwards. For bird droppings, soak with water and rinse off afterwards. To prevent water stains, dry a foil-wrapped vehicle with a soft, absorbent cloth after every car wash.


What should I avoid doing to prevent damage to the decorative foil?

The service life and color of decorative foils are impaired by sunlight, temperature (e.g., hot air blower), weather conditions, stone chippings and dirt, chemical cleaning agents, and oily products. Do not use polish on matte decorative foil, as polishing will make the foil-wrapped surface shine. Do not treat matte or structured decorative foils with wax, as permanent stains may occur.


What should I do if I have scratches, corrosive deposits, areas affected by corrosion and damage caused by incorrect care on the decorative foils?

In such cases, visit a qualified specialist workshop. You can obtain more information on care and cleaning products from the manufacturer. In the case of foil-wrapped surfaces, optical differences may occur between the surfaces that were not protected by a decorative foil after removing a decorative foil. Have work or repairs to decorative foils carried out at a qualified specialist workshop, e.g., at an authorized Mercedes-Benz Center.


What should I do before cleaning the windshield or wiper blades?

Always switch off the windshield wipers and the ignition before cleaning the windshield or wiper blades.


What precautions should I take around the tailpipe and tailpipe trims?

Always be particularly careful around the tailpipe and the tailpipe trims and supervise children especially closely in this area. Allow vehicle parts to cool down before touching them.


What should I use to clean the wheels and rims?

Use water and acid-free wheel cleaners. Do not use acidic wheel cleaners to remove brake dust, as this could damage wheel bolts and brake components. To avoid corrosion of the brake discs and brake pads, drive the vehicle for a few minutes after cleaning before parking it so that the brake discs and brake pads warm up and dry out.


How should I clean the windows?

Clean windows inside and outside with a damp cloth and with a cleaning agent recommended for Mercedes-Benz. Do not use dry cloths or abrasive or solvent-based cleaning agents to clean the inside of windows.


How should I clean the wiper blades?

Fold out the wiper blades and clean them using a damp cloth. Do not clean the wiper blades too often.


How should I clean the exterior lighting?

Clean the lenses with a wet sponge and mild cleaning agent, such as car shampoo. Only use cleaning agents or cleaning cloths that are suitable for plastic lenses.


How should I clean the sensors?

Clean the sensors in the front and rear bumper and in the radiator grill with a soft cloth and car shampoo. When using a power washer, maintain a minimum distance of 11.8 in (30 cm).


How should I clean the running boards?

Use water and acid-free cleaning agents. Do not clean the aluminum trim insert of the running board with alkaline or acidic cleaning agents such as wheel cleaners, as this could damage the aluminum trim inserts.


How should I clean the rear view camera and surround view camera?

Open the camera cover with the multimedia system. Use clean water and a soft cloth to clean the camera lens. Do not use a power washer.


How should I clean the tailpipes?

Clean with a cleaning agent recommended for Mercedes-Benz, especially in the winter and after washing the vehicle. Do not use acidic cleaning agents.


How should I clean the trailer hitch?

Remove traces of rust on the ball, e.g., with a wire brush. Remove dirt with a lint-free cloth. After cleaning, oil or grease the ball head lightly. Observe the notes on care in the trailer hitch manufacturer’s operating instructions. Do not clean the ball neck with a power washer or solvent.


What should I avoid when cleaning the cockpit?

Do not use any care or cleaning products containing solvents to clean the cockpit.


What should I avoid when cleaning the seat belts?

Never bleach or dye seat belts.


How should I clean the seat belts?

Clean with lukewarm and soapy water. Do not use chemical cleaning agents. Do not dry seat belts by heating them to over 176 °F (80 °C) or exposing them to direct sunlight.


How should I clean the display?

Switch off the display and let it cool down. Clean the surface carefully with a microfiber cloth and a suitable display care product (TFT/LCD). Do not use any other agents.


How should I clean plastic trim?

Clean with a damp microfiber cloth. For heavy soiling, use a care product recommended for Mercedes-Benz. Do not attach stickers, films, or similar materials. Do not allow cosmetics, insect repellent, or sun cream to come in contact with the plastic trim.


How should I clean real wood/trim elements?

Clean with a microfiber cloth. For black piano-lacquer look, clean with a damp cloth and soapy water. For heavy soiling, use a care product recommended for Mercedes-Benz. Do not use solvent-based cleaning agents, polishes, or waxes.


How should I clean the headliner?

Clean with a brush or dry shampoo.


How should I clean the carpet?

Use a carpet and textile cleaning agent recommended for Mercedes-Benz.


How should I clean genuine leather seat covers?

Clean with a damp cloth and then wipe with a dry cloth. For leather care, use a leather care agent that has been recommended for Mercedes-Benz. Do not allow the leather to become too damp. Do not use a microfiber cloth.


How should I clean DINAMICA seat covers?

Clean with a damp cloth. Do not use a microfiber cloth.


How should I clean imitation leather seat covers?

Clean with a damp cloth and 1% soapy water. Do not use a microfiber cloth.


How should I clean cloth seat covers?

Clean with a damp microfiber cloth and 1% soap solution and allow to dry.


What should I do if I have a flat tire with tires that do not have run-flat characteristics?

Do not drive with a flat tire. Change the flat tire immediately with an emergency spare wheel or spare wheel. Alternatively, consult a qualified specialist workshop.


What should I do if I have a flat tire with run-flat characteristics?

Observe the information and warning notes on MOExtended tires (run-flat tire).


What options are available in the event of a flat tire?

  • Vehicles with a TIREFIT kit: you can repair the tire so that it is possible to continue the journey for a short period of time.
  • Vehicles with Mercedes me connect: you can make a call for breakdown assistance via the overhead control panel in the case of a breakdown.
  • All vehicles: change the wheel.

Where is the TIREFIT kit located?

The TIREFIT kit is located under the cargo compartment floor.


What does the TIREFIT kit include?

The TIREFIT kit includes a tire sealant bottle and a tire inflation compressor.


What are the requirements to use the TIREFIT kit?

You need a tire sealant bottle and tire inflation compressor, a TIREFIT sticker, and gloves (depending on the vehicle equipment).


What kind of damage can the TIREFIT tire sealant repair?

You can use TIREFIT tire sealant to seal perforation damage of up to 0.16 in (4 mm), particularly those in the tire contact surface. You can use TIREFIT in outside temperatures down to -4 °F (-20 °C).


When should I not continue driving when using tire sealant?

Do not continue driving if there are cuts or punctures in the tire larger than previously mentioned, the wheel rim is damaged, or you have driven at very low tire pressure or on a flat tire.


What should I do if tire sealant gets on my skin?

Rinse off the tire sealant from your skin immediately using water.


What should I do if tire sealant gets into my eyes?

Thoroughly rinse out the eyes using clean water.


What should I do if tire sealant has been swallowed?

Immediately rinse out the mouth thoroughly and drink plenty of water. Do not induce vomiting and seek medical attention immediately.


What should I do if my clothes have been contaminated with tire sealant?

Change out of any clothes contaminated with tire sealant immediately.


What should I do if allergic reactions occur after being exposed to tire sealant?

Seek medical attention immediately.


How long should I run the tire inflation compressor?

Do not run the tire inflation compressor for longer than ten minutes without interruption.


How often should the tire sealant bottle be replaced?

Have the tire sealant bottle replaced in a qualified specialist workshop every five years.


What should I do with foreign objects that have entered the tire?

Do not remove any foreign objects which have entered the tire.


Where should I affix the TIREFIT sticker?

Affix part1 of the TIREFIT sticker to the instrument cluster within the driver’s field of vision, and affix part2 of the TIREFIT sticker near the valve on the wheel with the faulty tire.


How do I prepare the tire inflation compressor?

Pull plug with cable and hose out of the tire inflation compressor housing. Push plug of hose into flange of tire sealant bottle until the plug engages. Place tire sealant bottle head downwards into recess of the tire inflation compressor.


How do I prepare the faulty tire?

Remove the cap from the valve on the faulty tire, and screw filling hose onto the valve.


How do I inflate the tire using the TIREFIT kit?

Insert plug into a 12 V socket in your vehicle, switch on the ignition, then switch on the tire inflation compressor using the On/Off switch. The tire is inflated, and first tire sealant is pumped into the tire. The pressure may briefly rise to approximately 500 kPa (5 bar/73 psi). Do not switch off the tire inflation compressor during this phase. Let the tire inflation compressor run for a maximum of ten minutes. The tire should then have attained a tire pressure of at least 200 kPa (2.0 bar/ 29 psi).


What should I do if tire sealant leaks out?

If tire sealant leaks out, make sure you clean the affected area as quickly as possible, preferably using clean water. If you get tire sealant on your clothing, have it cleaned as soon as possible with perchloroethylene.


What should I do if the tire pressure is not at least 200 kPa (2.0 bar/29 psi) after ten minutes?

Switch off the tire inflation compressor. Unscrew the filling hose from the valve of the faulty tire, noting that tire sealant may leak out when unscrewing the filling hose. Drive forwards or reverse very slowly for approximately 33 ft (10 m), then pump up the tire again. After a maximum of ten minutes, the tire pressure must be at least 200 kPa (2.0 bar/ 29 psi). If the minimum tire pressure is not reached after the specified time, the tire is too badly damaged, and you should consult a qualified specialist workshop.


What should I do if the tire pressure is at least 200 kPa (2.0 bar/29 psi) after ten minutes?

Switch off the tire inflation compressor and unscrew the filling hose from the valve of the faulty tire.


What precautions should I take when driving with a tire that has been repaired using tire sealant?

Adapt your driving style accordingly and drive carefully. Do not exceed the maximum speed limit with a tire that has been repaired using tire sealant, and observe the maximum permissible speed of 50 mph (80 km/h).


What should I do with the filling hose after use?

After use, place the filling hose in the plastic bag that contained the TIREFIT kit, as excess tire sealant may leak out from the filling hose.


How should I dispose of the tire sealant bottle?

Have the tire sealant bottle disposed of professionally, e.g., at an authorized Mercedes-Benz Center, as it contains pollutants.


What should I do after using the TIREFIT kit?

Stow the tire sealant bottle and the tire inflation compressor, and pull away immediately. Stop driving after approximately ten minutes and check the tire pressure using the tire inflation compressor. The tire pressure must now be at least 130 kPa (1.3 bar/19 psi). If the specified tire pressure is not reached, the tire is too badly damaged, and you should consult a qualified specialist workshop.


How do I increase or reduce the tire pressure after using the TIREFIT kit?

To increase the tire pressure, switch on the tire inflation compressor. To reduce the tire pressure, press the pressure release button next to the manometer.


What should I do when the tire pressure is correct after using the TIREFIT kit?

Unscrew the filling hose from the valve of the sealed tire. Screw the valve cap onto the valve of the sealed tire. Pull the tire sealant bottle out of the tire inflation compressor, noting that the filling hose stays on the tire sealant bottle. Drive to the nearest qualified specialist workshop and have the tire, tire sealant bottle, and filling hose replaced there.


What should I do in the event of a short circuit or a similar incident involving the battery?

Contact a qualified specialist workshop immediately. Do not drive on.


Where should I have work on the battery carried out?

Always have work on the battery carried out at a qualified specialist workshop.


What should I do to discharge any electrostatic charge before handling the battery?

Touch the metal vehicle body before handling the battery.


What precautions should I take when handling the battery?

Avoid contact with the skin, eyes, or clothing. Do not lean over the battery. Do not inhale battery gases. Keep children away from the battery. Immediately rinse battery acid off thoroughly with plenty of clean water and seek medical attention immediately.


How should I dispose of batteries?

Dispose of batteries in an environmentally responsible manner. Take discharged batteries to a qualified specialist workshop or to a collection point for used batteries.


What should I do if I have to disconnect the 12 V battery?

Contact a qualified specialist workshop.


What safety measures should I take when handling batteries?

Comply with safety notes and take protective measures. Fire, open flames, and smoking are prohibited. Avoid creating sparks. Wear suitable protective clothing, in particular gloves, an apron, and a face mask. Wear safety glasses. Keep children away.


What should I do if I do not intend to use the vehicle over an extended period of time?

Activate standby mode, or connect the battery to a battery charger approved by Mercedes-Benz, or consult a qualified specialist workshop to disconnect the battery.


Where should I use the jump-start connection point when charging the battery and during starting assistance for vehicles with a lithium-ion battery?

Always use the jump-start connection point in the engine compartment.


What is the maximum charging voltage for a battery charger?

Only use battery chargers with a maximum charging voltage of 14.8 V.


Where should I use the jump-start connection point when charging the battery and during starting assistance for vehicles without a lithium-ion battery?

Always use the jump-start connection point in the engine compartment.


What precautions should I take when charging the battery to prevent hydrogen gas from igniting?

Make sure that the positive terminal of the connected battery does not come into contact with vehicle parts. Never place metal objects or tools on a battery. The described order of the battery clamps must be observed when connecting and disconnecting the battery.


What should I do when giving starting assistance to make sure that I only connect battery terminals with identical polarity?

Make sure that you only connect battery terminals with identical polarity, and you must observe the described order for connecting and disconnecting the jumper cable.


Should I connect or disconnect the battery clamps while the engine is running?

Do not connect or disconnect the battery clamps while the engine is running.


What precautions should I take during the charging process and starting assistance to avoid the risk of explosion?

Avoid fire, open flames, creating sparks, and smoking. Make sure there is sufficient ventilation. Do not lean over a battery.


What should I do if the battery is frozen?

Always allow a battery to thaw before charging it or performing starting assistance.


What should I do if the indicator/warning lamps in the instrument cluster do not light up at low temperatures?

If the indicator/warning lamps in the instrument cluster do not light up at low temperatures, it is very likely that the discharged battery has frozen. In this case, you may neither jump-start the vehicle nor charge the battery. Have a thawed battery checked at a qualified specialist workshop.


What should I avoid to prevent damage to the catalytic converter?

Avoid numerous and extended attempts to start the engine, as this may damage the catalytic converter due to non-combusted fuel.


What should I use for starting assistance and charging the battery?

Only use undamaged jumper cables/charging cables with a sufficient cross-section and insulated terminal clamps.


What should I ensure when using jumper cables/charging cables?

Non-insulated parts of the terminal clamps must not come into contact with other metal parts while the jumper cables/charging cable is connected to the battery/jump-start connection point. The jumper cable/charging cable must not come into contact with any parts which may move when the engine is running. Always make sure that neither you nor the battery is electrostatically charged.


What should I avoid when handling a battery?

Keep away from fire and open flames. Do not lean over the battery.


What should I use to charge the battery?

Only use battery chargers tested and approved for Mercedes-Benz. Read the battery charger’s operating instructions before charging the battery.


What should I use for starting assistance?

Starting assistance may only be provided using vehicles, batteries, or other jump-start devices with a nominal voltage of 12 V. The vehicles must not touch.


When should I jump-start a vehicle with a gasoline engine?

Jump-start the vehicle only when the engine and exhaust system are cold.


What are the requirements for starting assistance and charging the battery?

The vehicle is secured with the electric parking brake. Vehicles with automatic transmission: The transmission is in positionj. The ignition and all electrical consumers are switched off. The hood is open.


How do I prepare the jump-starting connection point in the engine compartment?

Slide the cover of the positive clamp on the jump-starting connection point in the direction of the arrow.


How do I connect the jumper cables/charging cables to the jump-starting connection point?

Connect the positive clamp on your vehicle to the positive pole of the donor battery using the jumper cable/charging cable. Always begin with the positive clamp on your own vehicle first. Then connect the negative pole of the donor battery and the ground point of your own vehicle by using the jumper cable/charging cable, beginning with the donor battery first.


What should I do after connecting the jumper cables for starting assistance?

Start the engine of the donor vehicle and run at idle speed, then start the engine of your own vehicle. Let the engines run for several minutes. Before disconnecting the jumper cable, switch on an electrical consumer in your own vehicle, e.g., the rear window heater or lighting.


How do I disconnect the jumper cables after starting assistance/charging?

First, remove the jumper cable/charging cable from the ground point and the negative pole of the donor battery, then from the positive clamp and the positive pole of the donor battery, beginning each time with the contacts on your own vehicle first. After removing the jumper cable/charging cable, close the cover of the positive clamp.


Where should I have the 12 V battery replaced?

Mercedes-Benz recommends that you have the 12 V battery replaced at a qualified specialist workshop, e.g., at an authorized Mercedes-Benz Center.


What should I do if I want to replace the battery myself?

Always replace a faulty battery with a battery which meets the specific vehicle requirements. The vehicle is equipped with an AGM technology battery (Absorbent Glass Mat) or a lithium-ion battery. Full vehicle functionality is only guaranteed with an AGM battery or lithium-ion battery. For safety reasons, Mercedes-Benz recommends that you only use batteries which have been tested and approved for your vehicle by Mercedes-Benz.


What should I do with detachable parts when replacing the battery?

Carry over detachable parts, such as vent hoses, elbow fitting, or terminal covers from the battery being replaced.


How should the vent hose be connected when replacing the battery?

Make sure that the vent hose is always connected to the original opening on the side of the battery. Install any existing or supplied cell caps, as otherwise gases or battery acid could escape.


How should detachable parts be reconnected when replacing the battery?

Make sure that detachable parts are reconnected in the same way.


What systems should I deactivate to avoid damage to the vehicle when towing?

To avoid damage to the vehicle, deactivate Active Brake Assist, Active Distance Assist DISTRONIC, HOLD function, and Active Parking Assist during towing.


What does Mercedes-Benz recommend for transporting my vehicle in the case of a breakdown?

Mercedes-Benz recommends transporting your vehicle in the case of a breakdown, rather than towing it away.


What method should I use for towing?

For towing, use a tow rope or tow bar with both axles on the ground. Do not use tow bar systems.


What are the permitted towing methods for 4MATIC vehicles?

4MATIC vehicles can be towed with both axles on the ground for a maximum of 31 miles (50 km) at 31 mph (50 km/h). They cannot be towed with the front axle raised or the rear axle raised.


What should I do when towing away a vehicle with both axles on the ground?

Make sure that the battery is connected and charged.


What happens if the battery is discharged?

A discharged battery has the following effects: the engine cannot be started, the electric parking brake cannot be released or applied, and the automatic transmission cannot be shifted to position i or j.


What should I do if the automatic transmission cannot be shifted to position i, or the multifunction display in the instrument cluster does not show anything?

The vehicle must be transported away. A towing vehicle with lifting equipment is required for vehicle transportation.


What is the maximum towing speed and distance?

A towing speed of 30 mph (50 km/h) must not be exceeded. A towing distance of 30 miles (50 km) must not be exceeded.


What should I do if the vehicle being towed is heavier than the permissible gross mass of my vehicle?

If another vehicle is tow-started or towed away, its weight must not exceed the permissible gross mass of your own vehicle. Information on the permissible gross mass of the vehicle can be found on the vehicle identification plate.


What should I avoid doing when towing?

Do not open the driver’s door or front passenger door as the automatic transmission may otherwise shift to position j automatically.


How do I prepare the vehicle for towing?

Install the towing eye, fasten the tow bar, and deactivate the automatic locking mechanism and the tow-away alarm. Do not activate the HOLD function. Deactivate Active Brake Assist. Shift the automatic transmission to position i, and release the electric parking brake.


What should I use to connect the tow rope or tow bar?

Only connect the tow rope or tow bar to the towing eyes.


Can I attach the tow bar to the trailer hitch?

Yes, you can also attach the tow bar to the trailer hitch.


What are the limitations of safety-related functions when towing?

Safety-related functions are limited or no longer available in the following situations: the ignition is switched off, the brake system or power steering system is malfunctioning, or the energy supply or the on-board electrical system is malfunctioning. When your vehicle is then towed away, significantly more effort may be required to steer and brake than is normally required.


What should I check before towing the vehicle away?

Make sure that the steering wheel can move freely before towing the vehicle away.


What should I do when pulling away during towing?

Pull away slowly and smoothly to avoid excessive tractive power that may cause damage.


How should I load the vehicle for transport?

Connect the tow bar to the towing eye in order to load the vehicle. You can also attach the tow bar to the trailer hitch. Shift the automatic transmission to position i. Load the vehicle onto the transporter, then shift the automatic transmission to position j. Use the electric parking brake to secure the vehicle against rolling away. Only secure the vehicle by the wheels.


What should I do when transporting vehicles with Adaptive Damping System PLUS?

When transporting, ensure that the vehicle has been loaded onto the transporter correctly, the vehicle is secured at all four wheels with suitable tensioning straps, and the maximum permissible speed of 35 mph (60 km/h) is not exceeded.


How should the vehicle be secured on the transporter?

After loading, the vehicle must be secured on all four wheels. A minimum distance of 8 in (20 cm) upwards and 4 in (10 cm) downwards must be kept to the transport platform. Secure the vehicle on all four wheels after loading.


How should 4MATIC vehicles/vehicles with automatic transmission be positioned on the transport vehicle?

Make sure that the front and rear axles come to rest on the same transportation vehicle.


Where is the towing eye located?

The towing eye is located under the cargo compartment floor with the tire-change tool kit.


How do I install the towing eye?

Press the mark on the cover inwards and remove it, then screw in the towing eye clockwise as far as it will go and tighten.


What should I do if my vehicle has a trailer hitch?

Vehicles with a trailer hitch do not have a rear bracket for the towing eye. Fasten the tow bar to the trailer hitch.


What should I use the towing eye for?

Only use the towing eye to tow away or tow start the vehicle.


Can I tow-start a vehicle with automatic transmission?

Vehicles with automatic transmission must not be tow-started.


What should I do if a fuse is faulty?

Always replace faulty fuses with specified new fuses containing the correct amperage.


What type of fuses should I use?

Only use fuses that have been approved by Mercedes-Benz and which have the correct fuse rating. Blown fuses must be replaced with fuses of the same rating, which you can recognize by the color and fuse rating. The fuse ratings and further information to be observed can be found in the fuse assignment diagram.


What should I do to prevent moisture from entering the fuse box?

When the fuse box is open, make sure that no moisture can enter the fuse box. When closing the fuse box, make sure that the seal of the lid is positioned correctly on the fuse box.


What should I do if the newly inserted fuse also blows?

If the newly inserted fuse also blows, have the cause traced and rectified at a qualified specialist workshop.


What should I ensure before replacing a fuse?

The vehicle is secured against rolling away, all electrical consumers are switched off, and the ignition is switched off.


Where are the electrical fuses located?

The electrical fuses are located in various fuse boxes: in the engine compartment on the left-hand side of the vehicle, on the driver’s side of the cockpit, in the front passenger footwell, and in the cargo compartment on the right-hand side of the vehicle.


How do I open and close the fuse box in the engine compartment?

Remove any existing moisture from the fuse box using a dry cloth. Loosen screws and remove the fuse box lid from the top. Check whether the seal is positioned correctly in the lid. Insert the lid into the bracket at the rear of the fuse box. Fold down the lid of the fuse box and tighten screws. Close the hood.


How do I open and close the fuse box in the cockpit?

Contact an authorized Mercedes-Benz Center for further information.


How do I open and close the fuse box in the front passenger footwell?

Contact an authorized Mercedes-Benz Center for further information.


How do I open and close the fuse box in the cargo compartment?

Open the side cover. Remove the cover. The fuse allocation chart is on the side of the fuse box.


What should I do if I notice unusual noises or handling characteristics when the vehicle is in motion?

If you suspect that a tire is malfunctioning, reduce your speed immediately and have the tires and wheels checked at a qualified specialist workshop.


How often should I inspect the wheels and tires?

Carry out the following checks on all wheels regularly, at least once a month or as required, for example, prior to a long journey or driving off-road.


What should I check when inspecting the wheels and tires?

Check the tire pressure, visually inspect wheels and tires for damage, check the valve caps, and visually check the tire tread depth and the tire contact surface across the entire width. The minimum tread depth for summer tires is â in (3 mm) and for winter tires ã in (4 mm). Six marks show where the bar indicators are integrated into the tire tread. They are visible once a tread depth of approximately á in (1.6 mm) has been reached.


Where should snow chains be fitted on 4MATIC vehicles?

Only fit snow chains to the rear wheels of 4MATIC vehicles.


What should I do if snow chains are installed?

Only drive at a maximum speed of 30 mph (50 km/h). Vehicles with Active Parking Assist: Do not use Active Parking Assist when snow chains are installed. Vehicles with AIRMATIC or E-ACTIVE BODY CONTROL: If snow chains are installed, only drive at raised vehicle level.


How can I increase the driving force when pulling away with snow chains installed?

You can deactivate ESP® to pull away, which allows the wheels to spin, achieving an increased driving force.


How often should I check the tire pressure?

Check the tire pressure of all tires including the spare wheel regularly: at least once a month, when the load changes, before embarking on a longer journey, and if operating conditions change, e.g., off-road driving. Adjust the tire pressure as necessary.


What can happen if the tire pressure is too high or too low?

Tire pressure which is too high or too low can shorten the service life of the tires, cause increased tire damage, and adversely affect driving characteristics and thus driving safety, e.g., due to hydroplaning.


What can happen with tires that have pressure that is too low?

Tires with pressure that is too low can overheat and burst as a result. In addition, they also suffer from excessive and/or irregular wear, which can significantly impair the braking properties and the handling characteristics. Tire pressure which is too low can cause tire malfunctions as a result of overheating, impaired handling characteristics, irregular wear, and increased fuel consumption.


What can happen with tires that have excessively high pressure?

Tires with excessively high pressure can burst because they are damaged more easily by highway fill, potholes, etc. In addition, they also suffer from irregular wear, which can significantly impair the braking properties and the handling characteristics. Tire pressure which is too high can cause increased braking distance, impaired handling characteristics, irregular wear, impaired driving comfort, and susceptibility to damage.


What should I do if the tire pressure drops repeatedly?

Inspect the tire for signs of foreign objects. Check whether the wheel or valve has a leak. If you are unable to rectify the damage, contact a qualified specialist workshop.


Where can I find information on tire pressure for the vehicle’s factory-installed tires?

You can find information on tire pressure for the vehicle’s factory-installed tires on the Tire and Loading Information placard on the B-pillar of your vehicle and the tire pressure table on the inside of the fuel filler flap.


When should I correct the tire pressure?

Only correct tire pressure when the tires are cold.


What are the conditions for cold tires?

The vehicle has been parked with the tires out of direct sunlight for at least three hours or the vehicle has traveled less than 1 mile (1.6 km).


Can I check the tire pressure using the on-board computer?

Yes, you can also check the tire pressure using the on-board computer if the vehicle has a tire pressure monitoring system.


What should I use on the tire valve?

Only screw standard valve caps or valve caps specifically approved by Mercedes-Benz for your vehicle onto the tire valve.


What should I do when towing a trailer?

Always inflate the rear axle tires to the recommended tire pressure on the tire pressure table for increased load.


Where can I find the tire pressure table?

The tire pressure table is on the inside of the fuel filler flap.


How should the emergency spare wheel be inflated?

Comply with the manufacturer’s safety notes on the sticker of the emergency spare wheel and on the tire inflation compressor. Remove the sticker with the label 50 mph (80 km/h) from the tire inflation compressor housing and affix it to the instrument cluster within the driver’s field of vision. Remove the tire inflation compressor from the stowage space under the cargo compartment floor. Pull the filler hose and plug out of the tire inflation compressor housing. Insert the plug of the filler hose in the socket on the tire inflation compressor and then turn it until the plug engages. Unscrew the cap from the valve on the emergency spare wheel. Screw the union nut of the filler hose onto the valve. Make sure the on and off switch of the tire inflation compressor is set to 0. Insert the plug in a socket in your vehicle. Press the start/stop button once to switch on the power supply. Press the On/Off switch on the tire inflation compressor to I. The tire inflation compressor is switched on, and the tire is inflated. The tire pressure is shown on the manometer. Pump the tire to the specified tire pressure. The specified tire pressure is stated on the label of the emergency spare wheel. When the specified tire pressure has been reached, press the on and off switch on the tire inflation compressor to 0. The tire inflation compressor is switched off. Press the start/stop button to switch off the power supply. If the tire pressure is higher than the specified pressure, press the pressure release valve button until the correct tire pressure has been reached. Unscrew the union nut of the filler hose from the valve. Screw the valve cap of the emergency spare wheel onto the valve again. Stow the filler hose and plug in the lower section of the tire inflation compressor housing. Stow the tire inflation compressor in the vehicle.


What should be done with the sticker on the tire inflation compressor?

Remove the sticker with the label 50 mph (80 km/h) from the tire inflation compressor housing and affix it to the instrument cluster within the driver’s field of vision.


Where is the tire inflation compressor located?

The tire inflation compressor is located in the stowage space under the cargo compartment floor.


What is the procedure to inflate the collapsible spare wheel?

Mount the collapsible spare wheel. Remove the tire inflation compressor from the storage well under the trunk floor. Pull the connector and the hose out of the housing. Unscrew the cap from the valve on the collapsible spare wheel. Screw the union nut of the hose onto the valve. Make sure the on and off switch of the tire inflation compressor is set to 0. Insert the plug into the cigarette lighter socket or into a 12 V socket in your vehicle. Switch on the power supply. Press the On/Off switch on the tire inflation compressor to I. The tire inflation compressor is switched on, and the tire is inflated. The tire pressure is shown on the manometer. Pump the tire to the specified tire pressure. The specified tire pressure is printed on the yellow label of the collapsible spare wheel. When the specified tire pressure has been reached, press the on/off switch on the tire inflation compressor to 0. If the tire pressure is higher than the specified pressure, press the pressure release valve button until the correct tire pressure has been reached.


Where is the collapsible spare wheel located?

The collapsible spare wheel is located under the cargo compartment floor.


What should be done before lowering the vehicle when using a collapsible spare wheel?

Inflate the collapsible spare wheel using the tire inflation compressor before lowering the vehicle.


How long should the tire inflation compressor run?

Do not run the tire inflation compressor for longer than ten minutes without interruption.


What are the warnings regarding the use of an emergency spare wheel?

  • Risk of accident caused by incorrect wheel and tire dimensions.
  • Mounting an emergency spare wheel/spare wheel may severely impair the driving characteristics.
  • Adapt your driving style accordingly and drive carefully.
  • Never mount more than one emergency spare wheel or spare wheel that differs in size.
  • Only use an emergency spare wheel or spare wheel of a different size briefly.
  • Do not switch off ESP®.
  • Have the emergency spare wheel or spare wheel of a different size replaced at the nearest qualified specialist workshop. The new wheel must have the correct dimensions.
  • The maximum permissible speed with a collapsible spare wheel installed is 50 mph (80 km/h).
  • Do not install snow chains on the collapsible spare wheel.

What are the rules regarding two-way radios?

  • You should have all work on electrical and electronic components carried out at a qualified specialist workshop.
  • When operating two-way radios in the vehicle, always connect them to the low-reflection exterior antenna.
  • Only use approved frequency bands.
  • Observe the maximum permissible output power in these frequency bands.
  • Only use approved antenna positions.
  • The maximum transmission output (PEAK) at the base of the antenna must not exceed the values in the following table:
    • Short wave 3 – 54 MHz: 100 W
    • 4 m frequency band 74 – 88 MHz: 30 W
    • 2 m frequency band 144 – 174 MHz: 50 W
    • Terrestrial Trunked Radio (TETRA) 380 – 460 MHz: 10 W
    • 70 cm frequency band 420 – 450 MHz: 35 W
    • Two-way radio (2G/3G/4G): 10 W
  • The following can be used in the vehicle without restrictions:
    • two-way radios with a maximum transmission output of up to 100 mW
    • RF transmitters with transmitter frequencies in the 380 – 410 MHz frequency band and a maximum transmission output of up to 2 W (trunked radio system/Tetra)
    • mobile phones (2G/3G/4G)
  • There are no restrictions when positioning the antenna on the outside of the vehicle for some wavebands:
    • Terrestrial Trunked Radio (TETRA)
    • 70 cm frequency band
    • 2G/3G/4G

Where are the recommended locations for installing a two-way radio antenna?

The recommended locations for installing a two-way radio antenna are the front roof area, rear roof area, and rear fenders. On vehicles with a panoramic sliding sunroof, installing an antenna to the front or rear roof area is not permitted. On the rear fenders, it is recommended that you install the antenna on the side of the vehicle closest to the center of the road.


What should be done when retrofitting two-way radios?

Use Technical Specification ISO/TS 21609 (Road Vehicles – “EMCs for installation of aftermarket radio frequency transmitting equipment”) when retrofitting two-way radios. Comply with the legal requirements for detachable parts. If your vehicle has installing for two-way radio equipment, use the power supply and antenna connectors provided in the pre-installation. Observe the manufacturer’s supplements when installing.


What are the warnings regarding the use of two-way radios?

  • Risk of accident due to improper work on two-way radios. If two-way radios are manipulated or retrofitted incorrectly, the electromagnetic radiation from the two-way radios can interfere with the vehicle electronics and jeopardize the operating safety of the vehicle.
  • Risk of accident from incorrect operation of two-way radios. If you operate two-way radios incorrectly in the vehicle, the electromagnetic radiation could interfere with the on-board electronics.
  • The operating permit may be invalidated if the instructions for installation and use of two-way radios are not observed.

Where can the vehicle identification plate be found?

The vehicle identification plate is located in front of the front seat.


Where can the VIN be found?

The VIN (vehicle identification number) can be found on the vehicle identification plate, in front of the front seat, and on a label at the lower edge of the windshield.


What is the maximum permissible gross vehicle weight made up of?

The maximum permissible gross vehicle weight is made up of the vehicle weight, all vehicle occupants, the fuel, and the load.


What are the warnings regarding operating fluids?

  • Risk of injury from operating fluids harmful to your health. Operating fluids may be poisonous and harmful to your health.
  • Risk of fire or explosion from fuel. Fuels are highly flammable.
  • Risk of injury from fuels. Fuels are poisonous and hazardous to your health.
  • Risk of an accident due to vapor pockets forming in the brake system.
  • Risk of fire and injury from antifreeze.
  • Risk of fire and injury from windshield washer concentrate. Windshield washer concentrate is highly flammable.

What are the instructions regarding operating fluids?

  • Observe the text on the original containers when using, storing or disposing of operating fluids.
  • Always store operating fluids sealed in their original containers.
  • Always keep children away from operating fluids.
  • Dispose of operating fluids in an environmentally responsible manner.
  • Only use products approved by Mercedes-Benz.
  • Fire, open flames, smoking, and the creation of sparks must be avoided when handling fuel.
  • Switch off the ignition and, if available, the stationary heater, before and while refueling the vehicle.
  • Do not swallow fuel or let it come into contact with skin, eyes, or clothing.
  • Do not inhale fuel vapor.
  • Keep children away from fuel.
  • Keep doors and windows closed during the refueling process.
  • Immediately rinse fuel off your skin with soap and water.
  • If fuel comes into contact with your eyes, immediately rinse them thoroughly with clean water. Seek medical attention immediately.
  • If you swallow fuel, seek medical attention immediately. Do not induce vomiting.
  • Change immediately out of clothing that has come into contact with fuel.
  • Have the brake fluid renewed at the specified intervals.
  • Have the brake fluid regularly replaced at a qualified specialist workshop.
  • Only use a brake fluid approved by Mercedes-Benz according to MB-Freigabe or MB-Approval 331.0.
  • Allow the engine to cool down before adding antifreeze.
  • Make sure that no antifreeze spills out next to the filler opening.
  • Thoroughly clean off any antifreeze from component parts before starting the vehicle.
  • Only add coolant that has been premixed with the required antifreeze protection.
  • Have the coolant regularly replaced at a qualified specialist workshop.
  • Make sure that no windshield washer concentrate spills out next to the filler opening.
  • Only use windshield washer fluid which is also suitable for use on plastic surfaces.
  • Do not mix MB SummerFit and MB WinterFit with other windshield washer fluids.
  • Do not use distilled or de-ionized water as the fill level sensor may be triggered erroneously.
  • USA/China: Use only R‑134a refrigerant.
  • Canada: Use only R‑1234yf refrigerant.
  • Only use refrigerant compressor oil that has been approved by Mercedes-Benz.
  • Do not mix the approved refrigerant compressor oil with a different refrigerant compressor oil.

What can be damaged by using the wrong fuel?

Even small amounts of the wrong fuel could result in damage to the fuel system, the engine, and the emission control system.


What kind of fuel should be used?

Only refuel with low-sulfur unleaded fuel. This fuel may contain up to 10% ethanol by volume. The vehicle is suitable for use with E10 fuel.


What fuels should never be used?

  • Diesel
  • Gasoline with more than 10% ethanol by volume, e.g. E15, E85, E100
  • Gasoline with more than 3% methanol by volume, e.g. M15, M30, M85, M100
  • Gasoline with additives containing metal

What should you do if you accidentally refuel with the wrong fuel?

Do not switch the ignition on. Consult a qualified specialist workshop.


What should be done if the available fuel is not sufficiently low in sulfur?

If the available fuel is not sufficiently low in sulfur, this can produce unpleasant odors. Only refuel with fuel that has at least the octane number specified in the information label in the fuel filler flap.


What can be reduced by using fuel with a lower than recommended octane number?

Engine output can be reduced and fuel consumption increased.


What is the recommended fuel to use for maximum engine output?

Only refuel with unleaded premium grade gasoline with an octane number of at least 91 AKI/ 95 RON.


What fuel can be used as a temporary measure if the recommended fuel is not available?

As a temporary measure, if the recommended fuel is not available, you may also refuel with unleaded regular gasoline with at least 87 AKI/ 91 RON. This may reduce engine output and increase fuel consumption. Never refuel using gasoline with an even lower RON.


What can be caused by using unleaded regular gasoline?

Unleaded regular gasoline can cause the engine to wear more quickly and impair longevity and performance.


What should be done if unleaded premium grade gasoline is unavailable and you have to refuel using unleaded regular gasoline?

  • Only fill the fuel tank to half full with unleaded regular gasoline and refill as soon as possible with unleaded premium grade gasoline.
  • Do not drive at the maximum design speed.
  • Avoid sudden acceleration engine speeds over 3000 rpm.

What should be done regarding additives in gasoline?

Only add cleaning additives recommended by Mercedes-Benz to the fuel. Mercedes-Benz recommends that you use fuel brands that have additives. If the fuel available does not have sufficient additives, residue could build up in the fuel injection system as a result. In this case, in consultation with an authorized Mercedes-Benz Center, the fuel may be mixed with the cleaning additive recommended by Mercedes-Benz. Be sure to observe the notes and mixing ratios specified on the container.


What can be damaged by using unsuitable additives?

Even small amounts of the wrong additive may lead to malfunctions occurring.


What are the warnings regarding engine oil?

  • Engine damage caused by an incorrect oil filter, incorrect oil, or additives.
  • Do not use engine oils or oil filters other than those which meet the specifications necessary for the prescribed service intervals.
  • Do not alter the engine oil or oil filter in order to achieve longer change intervals than prescribed.
  • Do not use additives.
  • Have the engine oil changed after the prescribed intervals.

Where does Mercedes-Benz recommend having the oil change carried out?

Mercedes-Benz recommends that you have the oil change carried out at a qualified specialist workshop.


What are the warnings regarding coolant?

  • Risk of fire and injury from antifreeze. If antifreeze comes into contact with hot component parts in the engine compartment, it may ignite.
  • Damage caused by incorrect coolant.
  • Overheating at high outside temperatures. If an inappropriate coolant is used, the engine cooling system is not sufficiently protected against overheating and corrosion at high outside temperatures.

What are the instructions regarding coolant?

  • Allow the engine to cool down before adding antifreeze.
  • Make sure that no antifreeze spills out next to the filler opening.
  • Thoroughly clean off any antifreeze from component parts before starting the vehicle.
  • Only add coolant that has been premixed with the required antifreeze protection.
  • Always use coolant approved by Mercedes-Benz.
  • Observe the instructions in the Mercedes-Benz Specifications for Operating Fluids 310.1.
  • Have the coolant regularly replaced at a qualified specialist workshop.

What should the proportion of corrosion inhibitor/antifreeze concentrate in the engine cooling system be?

  • A minimum of 50% (antifreeze protection down to approximately -35 °F (-37 °C)).
  • A maximum of 55% (antifreeze protection down to -49 °F (-45 °C)).

What are the warnings regarding windshield washer fluid?

  • Risk of fire and injury from windshield washer concentrate. Windshield washer concentrate is highly flammable. It could ignite if it comes into contact with hot engine component parts or the exhaust system.
  • Damage to the exterior lighting due to unsuitable windshield washer fluid.
  • Blocked spray nozzles caused by mixing windshield washer fluids.

What are the instructions regarding windshield washer fluid?

  • Make sure that no windshield washer concentrate spills out next to the filler opening.
  • Only use windshield washer fluid which is also suitable for use on plastic surfaces, e.g. MB SummerFit or MB WinterFit.
  • Do not mix MB SummerFit and MB WinterFit with other windshield washer fluids.
  • Do not use distilled or de-ionized water as the fill level sensor may be triggered erroneously.
  • Mix the washer fluid with the windshield washer fluid all year round.

What are the warnings regarding refrigerant?

  • Damage due to incorrect refrigerant. If a non-approved refrigerant is used, the climate control system may be damaged.
  • Damage to the climate control system due to incorrect refrigerant compressor oil.

What are the instructions regarding refrigerant?

  • USA/China: Use only R‑134a refrigerant.
  • Canada: Use only R‑1234yf refrigerant.
  • Only use refrigerant compressor oil that has been approved by Mercedes-Benz.
  • Do not mix the approved refrigerant compressor oil with a different refrigerant compressor oil.
  • Work on the climate control system may be carried out only by a qualified specialist workshop. All applicable regulations, as well as SAE standard J639, must be adhered to.

What may cause the heights specified for vehicle dimensions to vary?

The heights specified may vary as a result of the tires, load, condition of the suspension, and optional equipment.


What increases the curb weight and reduces the payload?

Items of optional equipment increase the curb weight and reduce the payload.


What is the maximum roof load?

The maximum roof load is 165.4 lb (75 kg).


What does the maximum gradient climbing ability depend on?

The vehicle’s gradient climbing ability depends on the weight distribution in the vehicle, the terrain conditions, and the road surface conditions.


When is retrofitting of a trailer hitch permissible?

The retrofitting of a trailer hitch is only permissible if a towing capacity is specified in your vehicle documents.


What must the tongue weight not be below?

The tongue weight must not be below 110.2 lb (50 kg).


What tongue weight should be used?

Use a tongue weight that is as close as possible to the maximum permissible tongue weight.


Where do display messages appear?

Display messages appear on the multifunction display.


What does a red display message indicate?

The multifunction display shows high-priority display messages in red.


How can you select a symbol on a display message?

With the left-hand Touch Control, you can select the respective symbol by swiping to the left or right.


How can you see further information on the multifunction display?

Press the Õ symbol to show further information on the multifunction display.


How do you hide a display message?

Press the ¨ symbol to hide the display message. You can hide low-priority display messages by pressing the P button or the left-hand Touch Control.


What should you do with the cause of a display message?

Rectify the cause of a display message as quickly as possible.


Can high-priority display messages be hidden?

No, high-priority display messages cannot be hidden.


How can you call up saved display messages?

On the on-board computer, go to 4 Service, then 5 1 Message. If there are no display messages, No Messages will appear on the multifunction display. Scroll through the display messages by swiping upwards or downwards on the left-hand Touch Control. To exit the message memory: press the P button.


What should you do when the “SRS Malfunction Service Required” display message appears?

Have the restraint system checked and repaired immediately at a qualified specialist workshop.


What should you do when the “Front Left Malfunction Service Required” display message appears?

Have the corresponding restraint system checked and repaired immediately at a qualified specialist workshop.


What should you do when the “Left Side Curtain Airbag Malfunction Service Required” display message appears?

Have the window curtain airbag checked and repaired immediately at a qualified specialist workshop.


What should you do when the “Front Passenger Airbag Dis-abled See Operator’s Man-ual” display message appears?

Stop the vehicle immediately in accordance with the traffic conditions. Check the status of the automatic front passenger airbag actuation. If necessary, consult a qualified specialist workshop immediately.


What should you do when the “Front Passenger Airbag Enabled See Operator’s Manual” display message appears?

Stop the vehicle immediately in accordance with the traffic conditions. Check the status of the automatic front passenger airbag actuation. If necessary, consult a qualified specialist workshop immediately.


What should you do when the “PRE-SAFE Inoperative See Operator’s Manual” display message appears?

Consult a qualified specialist workshop.


What should you do when the “PRE-SAFE Impulse Side Inoperative See Operator’s Manual” display message appears?

Consult a qualified specialist workshop.


What should you do when the “Obtain a New Key” display message appears?

Consult a qualified specialist workshop.


What should you do when the “Replace Key Battery” display message appears?

Replace the battery.


What should you do when the “Key Not Detected (white display message)” display message appears?

Change the location of the SmartKey in the vehicle. If the SmartKey is still not recognized, place it in the marked space for starting with the SmartKey.


What should you do when the “Key Not Detected (red display message)” display message appears?

Ensure that the SmartKey is in the vehicle. If the SmartKey detection function has a malfunction due to a strong radio signal source, stop the vehicle immediately in accordance with the traffic conditions. Place the SmartKey in the marked space for starting the engine with the SmartKey.


What should you do when the “Place the Key in the Marked Space See Opera-tor’s Manual” display message appears?

Change the location of the SmartKey in the vehicle. Place the SmartKey in the marked space for starting the engine with the SmartKey.


What does the “Don’t Forget Your Key” display message remind you to do?

This message reminds you to take your SmartKey with you when you leave the vehicle.


What should you do when the “Check Left Low Beam (example)” display message appears?

Drive on carefully. Consult a qualified specialist workshop immediately.


What should you do when the “Malfunction See Opera-tor’s Manual” display message appears?

Consult a qualified specialist workshop.


What should you do when the “Automatic Headlamp Mode Inoperative” display message appears?

Consult a qualified specialist workshop.


What should you do when the “Active Headlamps Inopera-tive” display message appears?

Consult a qualified specialist workshop.


What should you do when the “Switch On Headlamps” display message appears?

Turn the light switch to the L or à position.


What should you do when the “Switch Off Lights” display message appears?

Turn the light switch to the à position.


What should you do when the “Intell. Light System Inoper-ative” display message appears?

Consult a qualified specialist workshop.


What should you do when the “Adaptive Highbeam Assist Currently Unavailable See Operator’s Manual” display message appears?

Drive on.


What should you do when the “Adaptive Highbeam Assist Inoperative” display message appears?

Consult a qualified specialist workshop.


What should you do when the “Hazard Warning Flashers Malfunctioning” display message appears?

Consult a qualified specialist workshop.


What should you do when the “Update Successfully Com-pleted” display message appears?

The installation of the software update has been successfully completed.


What should you do when the “Update Failed Software Remains Unchanged” display message appears?

Make a Mercedes me call via the overhead control panel.


What should you do when the “Vehicle Ready to Drive Switch the Ignition Off Before Exiting” display message appears?

When you leave the vehicle, switch off the ignition, secure the vehicle against rolling away, and take the SmartKey with you. If you do not leave the vehicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the 12 V battery may discharge and it will then be possible to start the vehicle only with the aid of a second battery (starting assistance).


What should you do when the “Steering Malfunction Increased Physical Effort See Operator’s Manual” display message appears?

If safe steering is possible, drive on carefully. Visit or consult a qualified specialist workshop immediately.


What should you do when the “Steering Malfunction Stop Immediately See Opera-tor’s Manual” display message appears?

Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions. Do not continue driving under any circumstances. Consult a qualified specialist workshop.


What should you do when the “At least one door is open” display message appears?

Close all doors.


What should you do when the hood is open?

Stop the vehicle immediately, paying attention to road and traffic conditions. Close the hood.


What should you do when the “The tailgate is open” display message appears?

Close the tailgate.


What should you do when the “Check Washer Fluid” display message appears?

Add washer fluid.


What should you do when the “To switch engine off, press and hold Start/Stop but-ton for at least 3 seconds or press 3 times” display message appears?

Information about switching off the engine while driving.


What should you do when the “Check Coolant Level See Operator’s Manual” display message appears?

Add coolant. Have the engine cooling system checked at a qualified specialist workshop.


What should you do when the “Coolant Too Hot Stop Vehi-cle Turn Engine Off” display message appears?

Pull over and stop the vehicle safely and switch off the engine, paying attention to road and traffic conditions. Wait until the engine has cooled down. Make sure that the air supply to the radiator is not obstructed. Avoiding high loads on the engine, drive to the nearest qualified specialist workshop. In doing so, ensure that the coolant temperature display remains below the red marking.


What should you do when the fan motor is faulty?

Avoiding high loads on the engine, drive to the nearest qualified specialist workshop. In doing so, ensure that the coolant temperature display remains below the red marking.


What should you do when the “Fuel Level Low” display message appears?

Refuel.


What should you do when the “Gas Cap Loose” display message appears?

Close the fuel filler cap. If the fuel filler cap was already properly closed, consult a qualified specialist workshop.


What should you do when the “Only Shift to ‘P’ when Vehi-cle is Stationary” display message appears?

To stop, depress the brake pedal. Shift the transmission to park position j while the vehicle is stationary.


What should you do when the “Apply Brake to Shift from ‘P’” display message appears?

Depress the brake pedal. Select transmission position h, k, or neutral i.


What should you do when the “To Deselect P or N, Depress Brake and Start Engine” display message appears?

Depress the brake pedal. Change the transmission position. Start the engine.


What should you do when the “Apply Brake to Shift to D or R” display message appears?

Depress the brake pedal. Select transmission position h or k.


What should you do when the “Apply Brake to Shift to ‘R’” display message appears?

Depress the brake pedal. Select transmission position k.


What should you do when the “Driver’s Door Open & Transmission Not in P Risk of Vehicle Rolling Away” display message appears?

Select park position j when switching off the vehicle.


What should you do when the “N Permanently Active Risk of Rolling Away” display message appears?

To stop, depress the brake pedal. Shift the transmission to park position j while the vehicle is stationary. To continue driving, select transmission position h or k.


What should you do when the “Service Required Do Not Shift Gears Visit Dealer” display message appears?

When transmission position h is selected, consult a qualified specialist workshop and do not change the transmission position. For all other transmission positions, park the vehicle safely. Consult a qualified specialist workshop or breakdown service.


What should you do when the “Reversing Not Possible Service Required” display message appears?

Consult a qualified specialist workshop.


What should you do when the “Transmission Malfunction Stop” display message appears?

Stop the vehicle immediately in accordance with the traffic conditions. Depress the brake pedal. Engage park position j. Consult a qualified specialist workshop.


What should you do when the “Stop Vehicle Leave Engine Running Wait Transmission Cooling” display message appears?

Stop the vehicle immediately in accordance with the traffic conditions. Do not continue driving. Leave the engine running. Wait until the display message disappears before pulling away.


What should you do when the “Auxiliary Battery Malfunc-tion” display message appears?

Consult a qualified specialist workshop. Until then, always select park position j manually before you switch off the engine. Before leaving the vehicle, apply the electric parking brake.


What should you do when the “Parking Brake See Opera-tor’s Manual” display message appears and the yellow indicator lamp is lit?

Switch the ignition off and switch it back on. Apply the electric parking brake manually. If it is not possible to apply the electric parking brake, consult a qualified specialist workshop. Where necessary, also secure the parked vehicle against rolling away.


What should you do when the “Parking Brake See Opera-tor’s Manual” display message appears and the yellow and red indicator lamps are lit?

Switch the ignition off and switch it back on. Release the electric parking brake manually or automatically. If it is still not possible to release the electric parking brake, do not continue driving. Consult a qualified specialist workshop.


What should you do when the “Parking Brake See Opera-tor’s Manual” display message appears and the yellow indicator lamp is lit and the red indicator lamp is flashing?

Switch the ignition off and switch it back on. To apply: Release and then apply the electric parking brake manually. To release: Apply and then release the electric parking brake manually. If the electric parking brake cannot be applied or the red indicator lamp continues to flash, do not continue driving. Consult a qualified specialist workshop. Where necessary, also secure the parked vehicle against rolling away.


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