LENOVO THINKPAD E14 GEN 6 (02) PDF Document

To protect your privacy on the LENOVO THINKPAD E14 GEN 6, you can slide the webcam privacy shutter to cover or uncover the camera lens.

* for selected models

Follow these instructions to turn on your computer:

Step 1. Connect the power cord to the ac power adapter.

Step 2. Connect the power adapter to your computer.

Step 3. Plug the power cord into the ac power.

Step 4. Press the power button to turn on your computer.

Note: It is recommended to fully charge the computer when using it for the first time. Click the battery status icon at the bottom right of your desktop to check the battery status.

The setup includes but is not limited to:

• Select the country or region.

• Connect to an available network.

• Accept the license agreement.

• Create a Microsoft account or log in with your Microsoft account.

• Set up your password, fingerprint, or facial recognition as preferred.

• Customize your experience.

Follow the on-screen instructions to complete the setup. Do not turn off your computer and ensure it is connected to ac power during the whole process.

Connect to Wi-Fi networks:

Click the network icon on the bottom right of your display to connect to an available network. Provide required information, if needed.

Turn on Airplane mode:

Click the network icon on the bottom right of your display to turn on Airplane mode. When Airplane mode is on, all wireless features are turned off automatically.

Connect to the wired Ethernet:

Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable.

FnLock and function keys

Other general keyboard shortcuts

Using the TrackPoint pointing stick and buttons:

• Use your finger to apply pressure to the pointing-stick nonslip cap (the red cap) in any direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves.

• The TrackPoint left and right buttons correspond to the left and right buttons on a traditional mouse.

• To scroll, press and hold the TrackPoint center button while applying pressure to the pointing stick in the vertical or horizontal direction.

• To zoom, press Ctrl+TrackPoint center button+TrackPoint pointing stick at the same time.

Disable the TrackPoint pointing device:

Step 1. Type Mouse settings in the Windows search box and then press Enter.

Step 2. Click TrackPoint settings and then follow the on-screen instructions to change the settings.

Replace the pointing-stick nonslip cap:

Follow the illustration in the user guide to replace the cap. Ensure that the new red cap has grooves.

One-and-two-finger touch gestures

Three-and-four-finger touch gestures

Step 1. Open the Start menu, and then click Settings → Bluetooth & devices → Touchpad.

Step 2. In the Touchpad section, turn off the Touchpad control.

One-finger touch gesture

Two-finger touch gesture

Three-and-four-finger touch gesture

Follow these instructions to troubleshoot the touch screen:

Step 1. Turn off the computer.

Step 2. Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen. Do not apply solvents to the cloth.

Step 3. Restart the computer and check if the touch screen works normally.

Step 4. If the touch screen cannot work normally, type Windows Update in the Windows search box and then press Enter.

Step 5. Follow the on-screen instructions to update Windows.

Step 6. After updating Windows, check if the touch screen works normally.

Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help.

You can connect a wired display through a USB-C or HDMI connector. If the computer cannot detect the display, right-click a blank area on the desktop, select Display settings, and follow the on-screen instructions to detect it.

Supported resolution for Intel models

Supported resolution for AMD models

You can also connect to a wireless display that supports the Miracast® feature by pressing the Windows logo key + K.

Launch the TrackPoint Quick Menu:

Double-tap the TrackPoint pointing stick to launch the menu. You can also set single-tapping as the launch gesture in the advanced settings. The tapping gesture can be enabled or disabled by pressing Fn+G.

Use the TrackPoint Quick Menu Features:

You can customize the quick menu by dragging and dropping features. Available functions include:

• Camera: Adjust brightness and contrast.

• Microphone: Mute and adjust sound effects (Center mode or Spatial mode).

• Voice typing: Convert speech to text in the text box.

• Battery: Extend battery lifespan by setting a charging threshold below 100%.

• Audio playback: Select an output device and set the volume.

• Noise suppression: Suppress background noise for yourself and other meeting participants.

• Quick Clean: Temporarily disable the keyboard, screen, Trackpad, and TrackPoint for cleaning.

The Intelligent Cooling feature helps you adjust power consumption, fan speed, computer temperature, and performance. You can choose from the following modes:

To switch among modes:

Step 1. Right-click the battery icon in the quick settings area on the right side of the taskbar.

Step 2. Click Power and sleep settings.

Step 3. Locate the Power mode section and select a preferred mode.

Follow these instructions to maximize the life of the battery:

• Use the battery until the charge is depleted and recharge the battery completely before using it. Once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again.

• Keep the battery from full charge when it is not in heavy use. For more information, refer to the Battery settings tab in the Power section of the Vantage app.

• The battery might optimize its full charge capacity based on your usage. After prolonged periods of limited use, full battery capacity might not be available until you discharge to as low as 20% and recharge completely. For more information, refer to the Battery settings tab in the Power section of the Vantage app.

The USB-C connectors on your computer feature the Lenovo-unique P-to-P 2.0 (Peer to Peer 2.0) charging function. To use this function, ensure that ‘Always On USB’ and ‘Charge in Battery Mode’ are enabled in the UEFI BIOS. This allows the function to work even when the computers are off or in hibernation mode.

To enable these settings:

Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

Step 2. Click Config → USB, and then enable ‘Always On USB’ and ‘Charge in Battery Mode’.

Conventional Pair:

Step 1. Type Bluetooth in the Windows search box and then press Enter.

Step 2. Turn on both the Bluetooth on your computer and the Bluetooth device. Make sure the device is discoverable.

Step 3. Select the device when it is displayed on the Add device list, and then follow the on-screen instructions.

Swift Pair (if supported by your device):

Step 1. Enable swift pair notification on the Bluetooth settings page.

Step 2. Turn on both the Bluetooth on your computer and the Bluetooth device. Make sure the device is discoverable.

Step 3. Click Connect when a swift pair notification appears on your computer.

What to do if the Bluetooth connection failed:

Step 1. Type Device Manager in the Windows search box and then press Enter.

Step 2. Locate the Bluetooth adapter. Right-click and select Update driver.

Step 3. Select Search automatically for drivers, and then follow the on-screen instructions.

The fingerprint reader is integrated with the power button.

To enroll your fingerprints:

Step 1. Type Sign-in options in the Windows search box and then press Enter.

Step 2. Select Fingerprint recognition (Windows Hello) and then follow the on-screen instruction to enroll your fingerprint.

Note: It is recommended that you put your finger at the center of the fingerprint reader key during enrollment and enroll more than one fingerprint.

To log in with your fingerprint:

When the fingerprint reader indicator is solid green, tap your finger on the fingerprint reader for authentication.

Before using Windows Hello face recognition, slide the webcam privacy shutter to uncover the camera lens.

To set up facial recognition:

Step 1. Type Sign-in options in the Windows search box and then press Enter.

Step 2. Select Facial recognition (Windows Hello) and then follow the on-screen instruction to enroll your facial ID.

You can set the following passwords in UEFI BIOS to prevent unauthorized access:

• Power-on password: If set, a window is displayed on the screen when you turn on the computer. You must enter the correct password to use the computer.

• Supervisor password: Protects the system information stored in UEFI BIOS. Entering this password is required to change most system configuration options in the BIOS. It overrides the power-on password.

• NVMe passwords: Prevents unauthorized access to data on the storage drive. You are prompted to type a correct password each time you try to access the storage drive. This can be a Single Password or a Dual Password (User+Admin).

• System management password: Similar to a supervisor password but with lower authority by default. Its authority can be customized through the UEFI BIOS menu.

If you forget your power-on password:

If you have set and remember a supervisor or system management password, you can remove the power-on password. Restart the computer, press F1, enter the supervisor/system management password, navigate to Security → Password → Power-On Password, and leave the ‘Enter New Password’ field blank. If you have not set a supervisor password, contact a Lenovo-authorized service provider to have the power-on password removed.

If you forget your system management password:

If you have set and remember a supervisor password, you can remove the system management password. Restart the computer, press F1, enter the supervisor password, navigate to Security → Password → System Management Password, and leave the ‘Enter New Password’ field blank.

If you forget your NVMe password:

Lenovo cannot reset your passwords or recover data from the storage drive. You must contact a Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service.

If you forget your supervisor password:

There is no service procedure to remove the password. You must contact a Lenovo-authorized service provider to have the system board replaced. A fee will be charged for parts and service.

You can associate your fingerprints with the power-on password and NVMe password for quick access.

Step 1. Turn off and then turn on the computer.

Step 2. When prompted, scan your finger on the fingerprint reader.

Step 3. Enter your power-on password, NVMe password, or both as required. The association is established.

Attention: If you always use your fingerprint to log in, you might forget your passwords. Write down your passwords, and keep them in a safe place.

This feature works when a power-on password is set and a FIDO2 USB device is registered.

Register FIDO2 USB device:

Step 1. Turn on the computer.

Step 2. Press F12 during the power-on process.

Step 3. If you set a power-on password, you are prompted to enter it.

Step 4. Select App Menu → ThinkShield Passwordless Power-On Device Manager and press Enter.

Step 5. Insert the FIDO2 USB device and follow the on-screen steps to select and register it in the ‘Discovered Devices’ field.

Log in with Passwordless Power-On Authentication:

Step 1. Restart the computer.

Step 2. The ThinkShield Passwordless Power-On Authentication window is displayed.

Step 3. Insert your registered FIDO2 USB device for detection.

Step 4. Follow the on-screen instructions to press the button on your FIDO2 USB device for verification.

Step 5. After verification, the power-on process continues.

Enter the UEFI BIOS menu:

Turn on or restart the computer. When the logo screen is displayed, press F1 repeatedly to enter the UEFI BIOS menu.

Navigate the UEFI BIOS menu:

Follow the on-screen instructions to navigate. Key categories include:

Update the UEFI BIOS:

You can download and install the latest UEFI BIOS update package by one of the following methods:

• From the Vantage app: Open Vantage, click Device → System Update, and follow on-screen instructions.

• From the Lenovo Support Web site: Go to the support website, find your computer, click Drivers & Software → Manual Update → BIOS/UEFI, and follow instructions.

• From Windows Update: Type Settings in the Windows search box, click Windows Update → Check for updates. If a BIOS update appears, click Download or Install.

Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

Step 2. Select Security → Reset System to Factory Defaults and press Enter.

Step 3. Several warning windows might be displayed. Do the following before resetting:

1. Deactivate the Absolute Persistence Module.

2. Remove the NVMe password if you have set one.

Step 4. For computer models with RAID settings, a window is displayed to remind you of data damage. Select Yes to proceed.

Step 5. A window is displayed to confirm all UEFI BIOS settings will be reset. Select Yes to proceed.

Step 6. Enter the supervisor password, system management password or power-on password in the window prompted.

Your computer will restart immediately and complete the initialization process.

You should download the latest driver for a component when you notice poor performance from that component or when you added a component. Download and install the latest driver by one of the following methods.

• Open the Vantage app to check the available update packages. Select the update packages you want, and then follow the on-screen instructions to download and install the packages.

• Go to the official support website and select the entry for your computer. Then, follow the on-screen instructions to download and install necessary drivers and software.

• Apply Windows Update to get the latest updates, such as the security patches. Then, follow the on-screen instructions to download and install the necessary updates.

Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery.

Disable Fast Startup:

Step 1. Go to Control Panel and view by Large icons or Small icons.

Step 2. Click Power Options, and then click ‘Choose what the power buttons do’ on the left pane.

Step 3. Click ‘Change settings that are currently unavailable’ at the top.

Step 4. If prompted by User Account Control (UAC), click Yes.

Step 5. Clear the ‘Turn on fast startup’ check box, and then click Save changes.

Disable the built-in battery:

Step 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu.

Step 2. Select Config → Power. The Power submenu is displayed.

Step 3. Select Disable Built-in Battery and press Enter.

Step 4. Select Yes in the Setup Confirmation window.

The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool.

Before you start, disable the built-in battery, turn off the computer, and disconnect it from AC power and all cables. Then, close the computer display and turn it over.

Step 1. Remove the base cover assembly as shown in the illustrations in the user guide. You may need a pry tool to release the hooks.

Step 2. Install the new base cover assembly in reverse order.

If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer.

Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged.

For access, do the following:

1. Disable the built-in battery.

2. Turn off the computer and disconnect from AC power and all connected cables.

3. Close the computer display and turn the computer over.

4. Remove the base cover assembly.

Replacement procedure:

Step 1. Remove the memory module by gently pulling the latches on both sides of the memory slot outwards. The module will pop up.

Step 2. Install the new memory module by inserting it into the slot at an angle and then pressing it down until it clicks into place.

Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. Before replacing, make a backup copy of all data.

For access, do the following:

1. Disable the built-in battery.

2. Turn off the computer and disconnect from AC power and all connected cables.

3. Close the computer display and turn the computer over.

4. Remove the base cover assembly.

Replacement procedure:

Step 1. Remove the M.2 solid-state drive by removing the screw that secures it, then slide the drive out of the slot.

Step 2. Install the new M.2 solid-state drive in reverse order.

1. Press and hold the power button until the computer turns off. Then, restart the computer.

2. If step 1 does not work:

• For models with an emergency reset hole: Insert a straightened paper clip into the emergency reset hole to cut off power supply temporarily. Then, restart the computer with ac power connected.

• For models without an emergency reset hole: Disconnect all power sources. Press and hold the power button for about seven seconds. Then, reconnect to ac power and restart the computer.

1. Carefully unplug the ac power adapter and turn off the computer immediately. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.

Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.

2. Wait until you are certain that all the liquid is dry before turning on your computer.

CAUTION: Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes.

1. Run the LCD Self-Test.

a. Ensure that the computer is connected to the ac power adapter.

b. Press the power button for about seven seconds to turn off the computer.

c. Press Fn, left Ctrl, and the power button at the same time.

d. Check if the computer displays five solid colors in sequence across the entire screen:

• If yes, the LCD functions normally.

• If no, the LCD malfunctions.

e. The test lasts for about 20 seconds and then exits automatically. You also can press the power button to exit the test.

2. Contact Lenovo for support and provide the test result.

The battery-charge LED indicator blinks amber first and then white continually to indicate an error code. Each blinking pattern corresponds to an error. For example, one amber blink followed by two white blinks corresponds to an error code. Refer to the table below for specific error codes and solutions.

To run the Hardware scan using the Vantage app:

Step 1. Type Vantage in the Windows search box and then press Enter.

Step 2. Click Hardware scan or Support → Hardware scan.

Step 3. Select QUICK SCAN or CUSTOMIZE and then follow the on-screen instructions to run the hardware scan.

Step 4. If any hardware failure is detected, the result varies depending on the warranty status. Follow the on-screen instructions to resolve the issue.

The UEFI Diagnostics tool helps identify hardware issues when you cannot log in to the operating system or connect to the network.

Step 1. Connect your computer to ac power.

Step 2. Turn on your computer, and press F10 immediately to enter the UEFI Diagnostics tool.

Step 3. Follow the on-screen instructions to run the test.

Step 4. Press Esc to exit the tool. Your computer will restart immediately.

Step 5. If any hardware failure is detected and you are unable to resolve the problem, call Lenovo Customer Support Center.

The LENOVO THINKPAD E14 GEN 6 includes several accessibility features:

• Keyboards: Keyboards support various features like tactile markings on keys (F2, F3, Fn, Insert, F, J, Enter, Down arrow) to help find keys without looking. They also feature a consistent layout, appropriate spacing, and sufficient contrast for better visibility.

• Prominent Communication Bar: This bar incorporates the front-facing camera and microphone with 360-degree coverage and helps with orienting and opening the laptop easily.

• Alternative TrackPoint pointing device: A useful alternative for users to interact with the computer without using a traditional mouse.

• Industry-standard connectors: Enable better compatibility with peripheral devices.

• Operating systems: Accessibility features of the operating system can be configured for vision, hearing, and interaction needs. To access these in Windows 11, go to Start → Settings → Accessibility.

The USB connector names have been updated according to guidelines from the USB Implementers Forum. Refer to the table for naming update details.