FREE ENGLISH LENOVO THINKPAD E14 GEN 7 (01) PDF USER GUIDE
FREE ENGLISH LENOVO THINKPAD E14 GEN 7 (01) PDF USER MANUAL
FREE ENGLISH LENOVO THINKPAD E14 GEN 7 (01) PDF OWNER GUIDE
FREE ENGLISH LENOVO THINKPAD E14 GEN 7 (01) PDF OWNER MANUAL
FREE ENGLISH LENOVO THINKPAD E14 GEN 7 (01) PDF REFERENCE GUIDE
FREE ENGLISH LENOVO THINKPAD E14 GEN 7 (01) PDF INSTRUCTION GUIDE
FREE ENGLISH LENOVO THINKPAD E14 GEN 7 (01) PDF REFERENCE MANUAL
FREE ENGLISH LENOVO THINKPAD E14 GEN 7 (01) PDF INSTRUCTION MANUAL
FREE ENGLISH LENOVO THINKPAD E14 GEN 7 (01) PDF OPERATING INSTRUCTIONS


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What should I read before using this documentation and the product it supports?

Before using this documentation and the product it supports, ensure that you read and understand the following:

• Safety and Warranty Guide

• Setup Guide

• Generic Safety and Compliance Notices


What should I know about the illustrations and content in this documentation?

• Illustrations in this documentation might look different from your product.

• Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer.

• Documentation content is subject to change without notice.


What are the items on the front view of the ThinkPad E14 Gen 7 and their descriptions?

Item Description Item Description
Microphone Microphone Infrared camera / Camera Infrared camera / Camera
Webcam privacy shutter Webcam privacy shutter Touch screen* Touch screen*
Power button with fingerprint reader* Power button with fingerprint reader* TrackPoint® pointing stick TrackPoint® pointing stick
Speaker Speaker TrackPoint Three Buttons TrackPoint Three Buttons
Trackpad Trackpad

* for selected models


What are the items on the front view of the ThinkPad E16 Gen 3 and their descriptions?

Item Description Item Description
Microphone Microphone Infrared camera / Camera Infrared camera / Camera
Webcam privacy shutter Webcam privacy shutter Touch screen* Touch screen*
Power button with fingerprint reader* Power button with fingerprint reader* TrackPoint® pointing stick TrackPoint® pointing stick
TrackPoint Three Buttons TrackPoint Three Buttons Trackpad Trackpad
Speaker Speaker

* for selected models


How do I use the webcam privacy shutter?

Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.


What important information should I know about magnets in my computer?

Your computer contains magnets. Keep a safe distance away from devices and objects that might be affected by magnets, such as credit cards.


What are the ports on the side view of Intel models and their descriptions?

Item Description
Security slot Security slot
Ethernet connector Ethernet connector
USB-A connector (USB 5Gbps) USB-A connector (USB 5Gbps)
HDMI™ connector HDMI™ connector
USB-C® power connector (USB 20Gbps) USB-C® power connector (USB 20Gbps)
USB-C power connector (Thunderbolt™ 4) USB-C power connector (Thunderbolt™ 4)
USB-A connector (USB 10Gbps, Always On USB) USB-A connector (USB 10Gbps, Always On USB)
Audio connector Audio connector

What are the ports on the side view of AMD models and their descriptions?

Item Description
Security slot Security slot
Ethernet connector Ethernet connector
USB-A connector (USB 5Gbps) USB-A connector (USB 5Gbps)
HDMI™ connector HDMI™ connector
USB-C power connector (USB 5Gbps) USB-C power connector (USB 5Gbps)
USB-C power connector (USB4 40Gbps) USB-C power connector (USB4 40Gbps)
USB-A connector (USB 10Gbps, Always On USB) USB-A connector (USB 10Gbps, Always On USB)
Audio connector Audio connector

Note: For more information about the USB connector name update, see Appendix B “Notice for USB connector name update”.


What should I know about USB transfer rates?

Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed in the connector name or below for each corresponding device.


What are the data rates for different USB devices?

USB device Data rate (Gbps)
Thunderbolt 3 40
Thunderbolt 4 40

What are the items on the bottom view of the ThinkPad E14 Gen 7 and ThinkPad E16 Gen 3?

Item Description
Emergency-reset hole Emergency-reset hole
Speaker Speaker

How do I use the emergency-reset hole if my computer stops responding?

Emergency-reset hole can help you to recover computer when the computer stops responding and you cannot turn it off by pressing the power button. Do the following to reset your computer:

Step 1. Disconnect your computer from ac power.

Step 2. Insert a straightened paper clip into the hole to cut off power supply temporarily.

Step 3. Connect your computer to ac power and then turn on your computer.

If your computer is still no response, you can call Lenovo Customer Support Center to get further help.


What caution should be taken regarding the computer’s operating placement?

CAUTION:

When the computer is operating, it should be placed on a hard and flat surface with its bottom area not in contact with user’s bare skin. Under normal operating conditions, the temperature of the bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such temperatures can still be high enough to cause discomfort or harm to the user if directly touched for over one minute at a time. As such, it is recommended that users avoid prolonged direct contact with the bottom of the computer.


What are the USB specifications and their descriptions?

Note: Depending on the model, some USB connectors might not be available on your computer.

Connector name Description
• USB-A connector (Hi-Speed USB)
• USB-A connector (USB 5Gbps)
• USB-A connector (USB 10Gbps)
Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
• USB-C connector (USB 5Gbps)
• USB-C connector (USB 10Gbps)
• USB-C connector (Thunderbolt 3)
• USB-C connector (Thunderbolt 4)
• USB-C connector (USB4 40Gbps)
• USB-C connector (DP Alt mode DP 2.1)

• Charge USB-C compatible devices with the output voltage and current of 5 V and 3 A.

• Connect to an external display:

USB-C to VGA: up to 1920 x 1080 pixels, 60 Hz

USB-C to DP: up to 7680 x 4320 pixels, 60 Hz

• Connect to USB-C accessories to help expand your computer functionality.


How do I launch an app on my Linux desktop?

• Use the super key (with the Windows logo) or open the Activities menu on the top left and type in the name of the application you want to launch.

• Click the “show application” menu (For the Fedora operating system, you can see the menu after opening Activities menu) on the lower left and type in the name of the application you want to launch.


How do I launch settings on my Linux desktop?

Select the system menu arrow on the top right and click on Settings.


How do I get support for my Linux operating system?

Select the system menu arrow on the top right and click on Settings.

• For the Ubuntu operating system, see the Ubuntu documentation.

• For the Fedora operating system, see the Fedora project wiki.

• The Gnome desktop is installed by default and is designed to be simple and easy to use. Details on using Gnome are available by launching the Help application or online.


How do I connect to Wi-Fi networks?

Step 1. Click the system menu arrow on the top right. A list of available wireless networks is displayed.

Step 2. Select a network available for connection. Provide required information, if needed.


How do I enable or disable Airplane mode?

When the Airplane mode is enabled, all wireless features are disabled.

To enable or disable the Airplane mode:

Step 1. Use the system menu drop down (top right) and choose Settings.

Step 2. Click the Wi-Fi option.

Step 3. Turn on or turn off the Airplane mode switch.


How do I use the camera?

• Take pictures or record videos by using the Snapshot application. The indicator next to the camera is on when the camera is in use.

• If you use other apps that support photographing, video chatting, and video conference, the camera starts automatically when you enable the camera-required feature from the app.

Note: IR function is currently limited in Linux. Make sure the regular camera mode is selected if you see gray lines.


What are the functions of FnLock and related keyboard shortcuts?

Key / Key combination Function description
Fn+FnLock Switch between the special and standard functions of the function keys (F1-F12).
Function keys provide two sets of functions: special function and standard function. Icons on the key denote the special function. Characters on the key denote the standard function, such as F1 and F2.
LED indicator on Esc key indicates which function of the function keys is enabled:
• When the indicator is off, the special function is enabled.
• When the indicator is on, the standard function is enabled.
Mute icon Mute / Unmute (Speakers).
Volume down icon Decrease volume.
Volume up icon Increase volume.
Microphone mute icon Enable / Disable the microphone.

What are the keyboard shortcuts for screen brightness, display devices, power mode, print screen, and snipping tool?

Key / Key combination Function description
Brightness down icon Decrease screen brightness.
Brightness up icon Increase screen brightness.
Display select icon Select and set up display devices.
Mode Change power mode.
PrtSc Print screen.
Snipping tool icon Open Snipping Tool.

What are some other general keyboard shortcuts and their functions?

Key / key combination Function description
Fn+Right Ctrl (context menu icon) Open the context menu of the current active app.
Fn + Calculator icon Open the Calculator (for ThinkPad E16 Gen 3).
Fn+Moon icon Put the computer to sleep (for ThinkPad E16 Gen 3).
Fn+Keyboard backlight icon Adjust the keyboard backlight.
Fn+< (Home icon) Go to beginning.
Fn+> (End icon) Go to end.
Fn+4 Enter sleep mode.
Fn+B Break operation.
Fn+K Scroll lock.
Fn+P Pause operation.
Fn+S Send system request.
Fn+N Open system information Window.
Fn+G Enable / Disable the tapping gesture to launch TrackPoint Quick Menu.

How do I use the TrackPoint pointing device?

The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

1. Pointing stick: Use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly but the pointing stick itself does not move. The higher the pressure applied, the faster the pointer moves.

2. Left-click button: Press to select or open an item.

3. Right-click button: Press to display a shortcut menu.

4. Middle button: Press and hold the dotted middle button while applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps.


How do I replace the pointing-stick nonslip cap?

Note: Ensure that the new cap has grooves.


How do I use the Trackpad?

The entire Trackpad surface is sensitive to finger touch and movement. You can use the Trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Tap on the surface of the Trackpad with one finger to perform the left-click action, with two fingers to perform the right-click action.


What are the common touch gestures for the Trackpad and their descriptions?

Gesture Description
Tap Tap anywhere on the Trackpad with one finger to select or open an item.
Two-finger tap Tap anywhere on the Trackpad with two fingers to display a shortcut menu.
Two-finger scroll Put two fingers on the Trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps.
Two-finger zoom out Put two fingers on the Trackpad and move them closer together to zoom out.
Two-finger zoom in Put two fingers on the Trackpad and move them farther apart to zoom in.

What notes should I be aware of when using touch gestures on the Trackpad?

• When using two or more fingers, ensure that you position your fingers slightly apart.

• Some gestures are not available if the last action was done from the TrackPoint pointing device.

• Some gestures are only available when you are using certain apps.

• If the Trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the Trackpad surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.


What are the common gestures for the multi-touch screen (for selected models) and their descriptions?

Note: Some gestures might not be available depending on the app you use.

Gesture Description
Tap once • From the Start menu: Open an app or item.
• From the desktop: Select an app or item.
• In an open app: Perform an action such as Copy, Save, and Delete, depending on the app.
Tap twice quickly Open an app or item from the desktop.
Tap and hold Open a shortcut menu.
Slide Scroll through items, such as lists, pages, and photos.
Drag an item to the location you want Move an object.

What are the zoom gestures for the multi-touch screen?

Gesture Description
Move two fingers closer together Zoom out.
Move two fingers farther apart Zoom in.

What are some tips for using and maintaining the multi-touch screen?

• Turn off the computer before cleaning the multi-touch screen.

• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth.

• The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.

• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.

• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.


How do I connect to a wired external display?

Step 1. Connect the external display to an appropriate video connector on your computer.

Step 2. Connect the external display to an electrical outlet.

Step 3. Turn on the external display.

If your computer cannot detect the external display, right-click a blank area on the desktop, and then click Display settings.


How do I set the display mode for an external display?

Press F7 or Fn + F7 and then select a display mode of your preference.


How do I change display settings for my computer and external display?

Step 1. Right-click a blank area on the desktop and select Display settings.

Step 2. Select the display that you want to configure.

Step 3. Change display settings of your preference.

You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.


What happens if I set a higher resolution for the computer display than the external display?

Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be displayed on the external display.


How does the Intelligent Cooling feature work and how do I switch modes?

The Intelligent Cooling feature enables your computer to work in the following three modes:

• Power Saver mode: the quietest fan speed

• Balanced mode: balanced performance and fan speed

• Performance mode: the highest performance and normal fan speed

Your computer starts up in balanced mode by default, do the following to switch to the preferred mode:

• Press Fn+L to switch to power saver mode.

• Press Fn+M to switch to balanced mode.

• Press Fn+H to switch to performance mode.


What is the P-to-P 2.0 charging function and how do I use it?

The USB-C connector on the computer features the Lenovo-unique P-to-P 2.0 charging function. When no ac power is available, this feature enables one computer to supply power to another computer through a USB-C to USB-C cable. When ac power is available for only one computer, this feature enables both computers to get charged by ac power.

Before using the function, ensure that:

• The selected connectors support the P-to-P 2.0 charging function and power delivery function.

• Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of both computers, so that the function works even when the computers are off or in hibernation mode. To enable Always On USB and Charge in Battery Mode:

1. Enter the UEFI BIOS menu.

2. Click Config → USB to enable Always On USB and Charge in Battery Mode.

Step 1. Enter the UEFI BIOS menu.

Step 2. Click Config → USB to enable Always On USB and Charge in Battery Mode.

Note: The actual charging speed using the Lenovo-unique P-to-P 2.0 charging function varies depending on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers.


How do I set or reset the power plan?

For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have been idle for a specified duration:

• Turn off the display: After 5 minutes

• Put the computer to sleep: After 20 minutes

Follow the instructions to reset the power plan to achieve the best balance between performance and power saving.

Step 1. Click on the battery symbol in the system menu drop down box and select Power Settings.

Step 2. Choose or customize a power plan of your preference.

Note: Disabling automatic suspend will result in higher power consumption. It is recommended to keep automatic suspend enabled.


How do I connect to a Bluetooth-enabled device?

You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. To ensure the connection is successful, place the devices 10 meters (33 feet), at most, from the computer.

Step 1. Turn on Bluetooth on the computer.

a. Click the system menu drop down (top right) and choose Settings.

b. Choose the Bluetooth menu and enable Bluetooth with the toggle button at the top.

Step 2. Any discoverable devices will be shown in the Devices list.

Step 3. Select a Bluetooth device, and then follow the on-screen instructions.

Your Bluetooth-enabled device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication.


How do I enable Nvidia proprietary drivers in Fedora (for selected models)?

Your computer might come with an Nvidia card. The Nvidia proprietary drivers that will enable you to take advantage of performance benefits and new graphics functionality are not installed by default with Fedora.

Follow the instructions to enable the proprietary drivers.

Step 1. Launch the Software utility.

Step 2. From the top right selection box choose Software Repositories.

Step 3. Enable third party repositories.

Step 4. Enable RPM Fusion for Fedora → Nonfree → Nvidia Driver and close the Software Repositories window.

Step 5. Go to the updates tab and click on the curved arrow on the top left to refresh the software cache. Reboot the machine and launch the Software utility again.

Step 6. Select Add-ons on the bottom right and choose the Hardware Drivers tab.

Step 7. Select NVIDIA Linux Graphics Driver.


What are the final steps for enabling Nvidia proprietary drivers in Fedora after selecting the driver?

Step 8. Select Install and wait for the installation to complete. This can take a few minutes.

Step 9. Reboot and confirm Nvidia drivers are running using the nvidia-settings utility.


How can I physically lock my computer?

Lock your computer to a desk, table, or other fixtures through a compatible security cable lock.

Note: The slot supports cable locks that conform to the Kensington MiniSaver® lock standards using Cleat™ locking technology. Do not attempt to use other types of cable locks that use a rotating T-bar™ locking mechanism. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo.


How do I enroll my fingerprints using the fingerprint reader (for selected models)?

If your computer comes with a fingerprint reader, you can use it to enroll your fingerprints. After enrollment, you can tap your finger on the fingerprint reader to log in to the system.

Enroll your fingerprints

Open the system menu and then click Settings → Users → Fingerprint Login. Then, follow the on-screen instructions to finish the enrollment.

During the enrollment, the fingerprints are associated with the user password automatically. It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers.


How do I maintain the fingerprint reader?

To ensure that the fingerprint reader works correctly, do not:

• Scratch the surface of the reader with anything hard or sharp.

• Use or touch the reader with a wet, dirty, wrinkled, or injured finger.


What types of passwords can be set in UEFI BIOS and what are their functions?

You can set a power-on password, supervisor password, system management password, or hard disk password (or NVMe password) in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode.

Power-on password

If you set a power-on password, a window is displayed on the screen when you turn on the computer. Enter the correct password to use the computer.

Supervisor password

The supervisor password protects the system information stored in UEFI BIOS. When entering the UEFI BIOS menu, enter the correct supervisor password in the window prompted. You also can press Enter to skip the password prompt. However, you cannot change most of the system configuration options in UEFI BIOS.

If you have set both the supervisor password and power-on password, you can use the supervisor password to access your computer when you turn it on. The supervisor password overrides the power-on password.

System management password

The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or using /sys/class/firmware-attributes/thinklmi interface from the terminal.

You can enable the system management password to have the same authority as the supervisor password to control security-related features.

If you have set both the supervisor password and the system management password, the supervisor password overrides the system management password. If you have set both the system management password and the power-on password, the system management password overrides the power-on password.

Hard disk passwords

The hard disk password prevents unauthorized access to the data on the storage drive. When a hard disk password is set, you are prompted to type a correct password each time you try to access the storage drive. Types include:

• User hard disk password only: When a user hard disk password is set without a master hard disk password, the user must enter the user hard disk password to access files and applications on the storage drive.

• Master hard disk password + User hard disk password: The master hard disk password is set and used by a system administrator. It enables the administrator to access any storage drive in a system or any computer connected in the same network. The administrator can also assign a user hard disk password for each computer in the network. The user of the computer can change the user hard disk password as desired, but only the administrator can remove the user hard disk password.

When prompted to enter a hard disk password, press F1 to switch between the master hard disk password and user hard disk password.

Note: The hard disk password is not available when a Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software program are installed in the computer, and the TCG Opal management software program is activated.

NVMe passwords

The NVMe password prevents unauthorized access to the data on the storage drive. When an NVMe password is set, you are prompted to type a correct password each time you try to access the storage drive.

• Single Password: When a Single NVMe password is set, the user must enter the user NVMe password to access files and applications on the storage drive.

• Dual Password (User+Admin): The admin NVMe password is set and used by a system administrator. It enables the administrator to access any storage drive in a system or any computer connected in the same network. The administrator can also assign a user NVMe password for each computer in the network. The user of the computer can change the user NVMe password as desired, but only the administrator can remove the user NVMe password.

When prompted to enter an NVMe password, press F1 to switch between the admin NVMe password and user NVMe password.

Notes: The NVMe password is not available in the following situations:

• A Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software program are installed in the computer, and the TCG Opal management software program is activated.

• An eDrive storage drive is installed in the computer preinstalled with the Windows operating system.


How do I enter the UEFI BIOS menu?

Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.


How do I customize the authority of the system management password in UEFI BIOS?

To customize the authority of the system management password to have the same authority as the supervisor password to control security related features through the UEFI BIOS menu:

1. Enter the UEFI BIOS menu. (Restart the computer. When the logo screen is displayed, press F1).

Note: When you are prompted to enter the password, enter the correct supervisor password if a supervisor password has been set, or enter the correct system management password if no supervisor password has been set. Otherwise, you cannot change the configurations in the following steps.

2. Select Security → Password → System Management Password Access Control.

3. Follow the on-screen instructions.


How do I set, change, or remove a password in UEFI BIOS?

Before you start, print these instructions.

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

2. Select Security → Password by using the arrow keys.

3. Select the password type. Then, follow the on-screen instructions to set, change, or remove a password.

You should record all your passwords and store them in a safe place. If you forget any of your passwords, any potential repair actions required are not covered under warranty.


What should I do if I forget my power-on password?

Follow the instructions to remove the power-on password if you forget your power-on password.

If you have set a supervisor password or a system management password and remember it:

Step 1. Restart the computer. When the logo screen is displayed, immediately press F1.

Step 2. Type the supervisor password or the system management password to enter the UEFI BIOS menu.

Step 3. Select Security → Password → Power-On Password by using the arrow keys.

Step 4. Type the current supervisor password or the system management password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.

Step 5. In the Changes have been saved window, press Enter.

Step 6. Press F10 to save changes and exit the UEFI BIOS menu.

If you have not set a supervisor password or a system management password, contact a Lenovo-authorized service provider to have the power-on password removed.


What should I do if I forget my hard disk password?

If you forget your user hard disk password or both user and master hard disk passwords, Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.


What should I do if I forget my supervisor password?

If you forget your supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for parts and service.


What should I do if I forget my system management password?

Follow the instructions to remove the system management password if you forget your system management password.

If you have set a supervisor password and remember it:

1. Restart the computer. When the logo screen is displayed, immediately press F1.

2. Type the supervisor password to enter the UEFI BIOS menu.

3. Select Security → Password → System Management Password by using the arrow keys.

4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.

5. In the Changes have been saved window, press Enter.

6. Press F10 to save changes and exit the UEFI BIOS menu.

If you have not set a supervisor password, contact a Lenovo authorized service provider to have the system management password removed.


What should I do if I forget my NVMe password?

Follow the instructions to remove the NVMe password if you forget your NVMe password.

If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.


What is the Power Loss Protection (PLP) function and how do I check if my M.2 solid-state drive has it?

For models shipped with an NVMe (Non-Volatile Memory express) M.2 solid-state drive, the M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage. On very rare occasions, your computer is not responding and you might have to shut down your computer by pressing and holding the power button for about seven seconds. In this case, the PLP function enables key data of your computer to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive:

Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.

Step 2. On the TOOLS tab, select SYSTEM INFORMATION → STORAGE using the arrow keys.

Step 3. Locate the Device Type section to check the information.


How do I enter the UEFI BIOS menu?

Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

Note: If you have set the supervisor password, enter the correct password when prompted. You also can press Enter to skip the password prompt and enter the UEFI BIOS menu. However, you cannot change the system configurations that are protected by the supervisor password.


How can I navigate in the UEFI BIOS interface?

You can navigate in the UEFI BIOS interface by pressing the following keys:

Key Description
F1 Display the General Help screen.
F9 Restore to the default settings.
F10 Save your configuration and exit.
F5 Change to a lower value.
F6 Change to a higher value.
↑ ↓ Locate an item.
← → Select a tab.
Esc Exit the submenu and return to the parent menu.
Enter Enter the selected tab or submenu.

How do I change the startup sequence in UEFI BIOS?

1. Restart the computer. When the logo screen is displayed, press F1.

2. Select Startup → Boot. Then, press Enter. The default device order list is displayed.

Note: No bootable device is displayed if the computer cannot start from any devices or the operating system cannot be found.

3. Set the startup sequence as desired.

4. Press F10 to save the changes and exit.


How can I change the startup sequence temporarily?

1. Restart the computer. When the logo screen is displayed, press F12.

2. Select the device that you want the computer to start from and press Enter.


What is memory retraining and what should I do if it occurs?

Memory retraining is a process to initialize the memory module and run diagnostic tests for the memory module in your computer. The memory retraining might occur during POST if any of the following situations is detected:

• Memory module replacement

• Total Memory Encryption setting change in UEFI BIOS

• UEFI BIOS update (Memory Reference Code [MRC] change)

When memory retraining occurs, the screen might be blank. You might see the LED indicators on Esc, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed.


How do I set the system date and time in UEFI BIOS?

1. Restart the computer. When the logo screen is displayed, press F1.

2. Select Date/Time and set the system date and time as desired.

3. Press F10 to save changes and exit.


How does UEFI BIOS self-recovery work and how can I monitor its progress?

If the UEFI BIOS is corrupted or maliciously attacked, it can self-recover and restore your computer from the last uncorrupted and secure backup. This function protects your computer data.

During the UEFI BIOS self-recovery, the screen might be blank. You can check the progress based on blinking modes of the LED indicators on Esc, F1, and F4. For details, refer to the following table.

Note: Do not press the power button to interrupt the progress. Wait a few minutes until the logo screen is displayed.

Blinking modes Self-recovery progress
LED indicator on Esc blinks 0% to 32%
LED indicators on Esc and F1 blink simultaneously 33% to 65%
LED indicators on Esc, F1 and F4 blink simultaneously 66% to 100%

How can I update the UEFI BIOS?

When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS.

Download and install the latest UEFI BIOS update package by one of the following methods:

• Use the fwupdmgr or software utility to check LVFS for firmware updates.

• Alternatively, obtain the update package from the computer manufacturer’s official support resources, selecting the entry for your computer, and then follow on-screen instructions to download and install the latest UEFI BIOS update package.


What should I be aware of regarding memory retraining during a UEFI BIOS update process?

During the UEFI BIOS update process, Memory Reference Code (MRC) change might cause memory retraining. Memory retraining is a process to initialize the memory module and run diagnostic tests for the memory module in your computer. When memory retraining occurs, the screen might be blank. You might see the LED indicators on Esc, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed.


What should I do before replacing any Customer Replaceable Unit (CRU)?

Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery.


How do I disable Fast Startup?

Follow the instructions to disable Fast Startup.

Step 1. Go to Control Panel and view by Large icons or Small icons.

Step 2. Click Power Options, and then click Choose what the power buttons do on the left pane.

Step 3. Click Change settings that are currently unavailable at the top.

Step 4. If prompted by User Account Control (UAC), click Yes.

Step 5. Clear the Turn on fast startup check box, and then click Save changes.


How do I disable the built-in battery via UEFI BIOS?

Follow the instructions to disable the built-in battery.

Step 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu.

Step 2. Select Config → Power. The Power submenu is displayed.

Step 3. Select Disable Built-in Battery and press Enter.

Step 4. Select Yes in the Setup Confirmation window.

The built-in battery is disabled and the computer turns off automatically.

Wait three to five minutes to let the computer cool.


What should I do if I cannot enter the UEFI BIOS menu to disable the built-in battery before a CRU replacement?

If your computer cannot enter the UEFI BIOS menu, you cannot disable the built-in battery. To ensure safety when you replace a CRU, it is recommended to do the following:

• For the built-in battery connected to the system board with cables: Disconnect the battery cables.

• For the CRUable built-in battery connected to the system board with comb connectors: Remove the battery. For the removal procedure, refer to the built-in battery replacement instructions in this documentation.

• For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help.

To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 6 “CRU replacement”.


What are the initial steps for replacing the base cover assembly?

Follow the instructions to replace the base cover assembly.

Before you start, read Generic Safety and Compliance Notices.

Notes: Do not remove the base cover assembly in the following situations. Otherwise, there might be a risk of short circuits.

• When your computer has the removable battery installed

• When your computer is connected to ac power

For access, do the following:

1. Disable Fast Startup and the built-in battery. See “Before you replace any CRU”.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.


How do I remove and install the base cover assembly?

3. Close the computer display and turn over the computer.

Tools needed:

• Phillips head screwdriver

• Pry tool

Step 1. Loosen the seven captive screws and remove the base cover assembly as shown below.

Note: Prepare a pry tool to release the hooks.

Step 2. Install the base cover assembly in reverse order.


What should I do if the computer does not start up after I reinstall the base cover assembly?

If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer.


How do I replace the memory module?

Follow the instructions to replace the memory module.

Before you start, read Generic Safety and Compliance Notices.

Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged.

For access, do the following:

1. Disable Fast Startup and the built-in battery. See “Before you replace any CRU”.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn over the computer.

4. Remove the base cover assembly. See “Base cover assembly”.

Step 1. Remove the memory module.

Step 2. Install the memory module.


What are the guidelines and steps for replacing the 2242 M.2 solid-state drive and its bracket?

Follow the instructions to replace the 2242 M.2 solid-state drive.

Before you start, read Generic Safety and Compliance Notices.

Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.

When handling the M.2 solid-state drive, observe the following guidelines:

• Replace the M.2 solid-state drive only for repair. The M.2 solid-state drive is not designed for frequent changes or replacement.

• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.

• Do not apply pressure to the M.2 solid-state drive.

• Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get damaged.

• Do not subject the M.2 solid-state drive to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks.

1. Disable Fast Startup and the built-in battery. See “Before you replace any CRU”.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn over the computer.

4. Remove the base cover assembly. See “Base cover assembly”.

Tool needed: Phillips head screwdriver.

Step 1. Loosen the captive screw and remove the M.2 solid-state drive bracket and M.2 solid-state drive.

Step 2. Install the M.2 solid-state drive and its bracket. Fasten the captive screw to secure the M.2 solid-state drive.


What are the initial safety precautions and preparation steps for replacing the built-in battery?

Follow the instructions to replace the built-in battery.

Before you start, read Generic Safety and Compliance Notices.

CAUTION:

Use only the Lenovo-authorized battery specified for the computer. Any other battery could ignite or explode.

Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery may not be covered by warranty.

Battery abuse or mishandling can cause overheat, liquid leakage, or an explosion. To avoid possible injury:

• Do not open, disassemble or service any battery unless you are competent to do so and ensure that you carefully follow all instructions provided by Lenovo.

• Do not crush or puncture the battery.

• Do not short-circuit the battery, or expose it to water or other liquids.

• Keep the battery away from children.

• Keep the battery away from fire.

• Stop using the battery if it is damaged, or if you notice any discharge or the buildup of foreign materials on the battery leads.

• Store the rechargeable batteries or products containing the rechargeable batteries at room temperature, charged to approximately 30 to 50% of capacity. We recommend that the batteries be charged about once per year to prevent overdischarge.

• Do not put the battery in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations.

• If the battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances.

Lenovo recommends you use a qualified repair technician or ensure that you carefully follow all instructions provided by Lenovo. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Please do not dispose of your battery with your household waste.

Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.

The Vantage app provides an automatic battery diagnostic test that determines if the built-in battery is defective. A built-in battery should not be replaced unless this diagnostic test shows that the battery is defective. The only exception to this is if the built-in battery is physically damaged or a customer is reporting a possible safety issue.

If the Vantage app is not installed on the computer, the customer should download and install the program to diagnose the built-in battery, before replacing a non-physically damaged built-in battery. Note that the replacement of a physically damaged built-in battery is not covered by the warranty.

For access, do the following:

1. Disable Fast Startup and the built-in battery. See “Before you replace any CRU”.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn over the computer.

4. Remove the base cover assembly. See “Base cover assembly”.

Tool needed: Phillips head screwdriver.


How do I remove and install the built-in battery?

Step 1. Remove the built-in battery as shown below.

a. Disconnect the built-in battery cable from the system board.

b. Loosen the three captive screws and remove the battery.

Step 2. Before installing the built-in battery, thoroughly check the battery compartment and ensure that there are no foreign or sharp objects that could cause damage to the battery.

Step 3. Install the built-in battery in reverse order.

When installing:

• Ensure that the connector is attached firmly.

• Ensure that the base cover assembly is secured in place. Otherwise, the battery connection might fail.


What are the preparation steps for replacing the speaker assembly?

Follow the instructions to replace the speaker assembly.

Before you start, read Generic Safety and Compliance Notices.


How do I replace the speaker assembly?

For access, do the following:

1. Disable Fast Startup and the built-in battery. See “Before you replace any CRU”.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn over the computer.

4. Remove the base cover assembly. See “Base cover assembly”.

Step 1. Disconnect the speaker assembly cable and remove the speaker assembly.

Step 2. Install the speaker assembly in reverse order.


How do I access Settings?

Open the system menu drop down (top right) and click Settings.


How do I turn off my computer?

From the system menu (top right) click the power icon, and then click Power Off.


What do I do if my computer stops responding?

1. Press and hold the power button until the computer turns off. Then, restart the computer.

2. If step 1 does not work:

• For models with an emergency reset hole: Insert a straightened paper clip into the emergency reset hole to cut off power supply temporarily. Then, restart the computer with ac power connected.

• For models without an emergency reset hole: For models with the removable battery, remove the removable battery and disconnect all power sources. Then, reconnect to ac power and restart the computer. For models with the built-in battery, disconnect all power sources. Press and hold the power button for about seven seconds. Then, reconnect to ac power and restart the computer.


What do I do if I spill liquid on the computer?

1. Carefully unplug the ac power adapter and turn off the computer immediately. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.

Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.

2. Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes.

3. Wait until you are certain that all the liquid is dry before turning on your computer.


How do I disable my Trackpad?

1. Open the system menu, and then click Settings → Mouse & Touchpad.

2. In the Touchpad section, turn off the Touchpad control.


Where can I get the latest device drivers and UEFI BIOS?

Use the Software application to check for updates. It should notify when new firmware is available through the Linux Vendor Firmware Service (LVFS).


What does the error “0190: Critical low-battery error” mean and how can I resolve it?

The computer turned off because the battery power is low. Connect the ac power adapter to the computer and charge the batteries.


What does the error “0191: System Security – Invalid remote change requested” mean and how can I resolve it?

The system configuration change has failed. Confirm the operation and try again.


What does the error “0199: System Security – Security password retry count exceeded” mean and how can I resolve it?

This message is displayed when you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again.


What does the error “0271: Check Date and Time settings” mean and how can I resolve it?

The date or the time is not set in the computer. Enter the UEFI BIOS menu and set the date and time.


What does the error “210x/211x: Detection/Read error on HDDx/SSDx” mean and how can I resolve it?

The storage drive is not working. Reinstall the storage drive. If the problem still exists, replace the storage drive.


What does the error “Error: The non-volatile system UEFI variable storage is nearly full” mean and how can I resolve it?

Note: This error indicates that the operating system or programs cannot create, modify, or delete data in the non-volatile system UEFI variable storage due to insufficient storage space after POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs. This error occurs when the operating system or programs store large amounts of data in the variable storage. All data needed for POST, such as UEFI BIOS setup settings, chipset, or platform configuration data, are stored in a separate UEFI variable storage.

Press F1 after the error message is displayed to enter the UEFI BIOS menu. A dialog asks for confirmation to clean up the storage. If you select “Yes”, all data that were created by the operating system or programs will be deleted except global variables defined by the Unified Extensible Firmware Interface Specification. If you select “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.


What does the “Fan error. Press ESC to startup with limited performance” message mean and how can I resolve it?

The thermal fan might not work correctly. After the error message is displayed, press ESC within five seconds to start up the computer with limited performance. Otherwise, the computer will shut down immediately. If the problem still exists when you starts up next time, have your computer serviced.


How can I decode beep errors from my computer using Lenovo SmartBeep technology?

Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology:

1. Consult the manufacturer’s resources for the Lenovo SmartBeep technology or diagnostic app.

2. Download the proper diagnostic app and install it on your smartphone.

3. Run the diagnostic app and place the smartphone near the computer.

4. Press Fn on your computer to emit the beep again. The diagnostic app decodes the beep error and shows possible solutions on the smartphone.

Note: We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.


How can I get support information for the Linux operating system or other applications?

If you need help, service, technical assistance, or more information about the Linux operating system or other applications, contact the provider of the Linux operating system or the provider of the application. If you need the service and support for hardware components shipped with your computer, contact Lenovo.


What information should I prepare before contacting Lenovo Customer Support?

Prepare the needed information before you contact Lenovo.

1. Record the problem symptoms and details:

• What is the problem? Is it continuous or intermittent?

• Any error message or error code?

• What operating system are you using? Which version?

• Which software applications were running at the time of the problem?

• Can the problem be reproduced? If so, how?

2. Record the system information:

• Product name.

• Machine type and “serial number”.


How can I find my computer’s serial number?

You can find your serial number via:

• Dashboard or Device in the Vantage app.

• Serial-number label of your computer.


What accessibility features do Lenovo keyboards support?

Lenovo keyboards support various accessibility features. For example:

• Consistent layout of keyboards for easier use

• Tactile markings on some keys for easier identification

• Appropriate spacing between keys for typing efficiency

• Sufficient contrast of keys, controls, and labels for better visibility

• On-screen notification or lighted notification for some keys for ease of use

• Keys and controls that can be reached and operated using one hand and require minimal dexterity for ease of use


How can operating system accessibility features assist users?

The accessibility features of the operating systems can be configured to assist users in the following ways:

• Vision features make the screen contents easier to see.

• Hearing features make the screen contents easier to hear.

• Interaction features make the product easier to control.


How do I access the accessibility features of the Ubuntu or Fedora operating system?

To access the accessibility features of the Ubuntu or Fedora operating system, go to Settings → Accessibility.


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