Free English KOBE CH3830SQB-1 (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.


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What should I do if a grease fire occurs on the range top while using the KOBE CH3830SQB-1?

In the event of a range top grease fire, follow these steps:

1. Smother flames with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner. Keep flammable or combustible material away from flames. If the flames do not go out immediately, evacuate the area and call the fire department or 911.

2. Never pick up a burning pan, as you may get burned.

3. Do not use water, including wet dishcloths or towels, as a steam blast will result.

4. Use an extinguisher only if you have a Class A, B, C extinguisher and know how to operate it, the fire is small and contained in the area where it started, the fire department has been called, and you can fight the fire with your back to an exit.


What should I do if I smell gas near the KOBE CH3830SQB-1?

If you smell gas, follow these procedures:

1. Extinguish any open flame.

2. Do not try to turn on the lights or any type of appliance.

3. Open all doors and windows to disperse the gas. If you still smell gas, call the gas company and fire department right away.


How do I operate the fan on the KOBE CH3830SQB-1?

To operate the fan function, press the corresponding buttons on the control panel:

Q: QuietMode speed

L: Low speed

H: High speed

Press the OFF button to turn the fan off. It is recommended to turn the fan on prior to any preparation or cooking and keep fans running while cooking, adjusting the speed as needed.


How do I operate the lights on the KOBE CH3830SQB-1?

Press the Light Control button to turn the lights on and off.


How do I clean the surface of the KOBE CH3830SQB-1?

To clean the hood surface, follow these guidelines:

1. Use only mild soap or detergent solutions. Dry surfaces using a soft cloth.

2. If the hood looks splotchy, use a stainless steel cleaner to clean the surface. Follow the directions of the stainless steel cleaner. Do not leave it on too long as this may cause damage to the hood finish. Use a soft towel to wipe off the cleaning solution, gently rub off any stubborn spots, and use a dry soft towel to dry the hood.

3. Do not allow deposits to accumulate or remain on the hood.

4. Do not use ordinary steel wool or steel brushes, as small bits of steel may adhere to the surface and cause rusting.

5. Do not allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with stainless steel for extended periods. Rinse with water after exposure and wipe dry with a clean lint free cloth.

Caution: Never use abrasive cleaners, pads, or cloths.


How do I clean the baffle filters on the KOBE CH3830SQB-1?

To clean the baffle filters, follow these steps:

1. Remove all the baffle filters, spacers, and oil tunnel if equipped.

2. Using a sponge, wash with warm soapy water and dry completely before returning into place.

Note: Baffle filters are top rack dishwasher safe. Caution: Drain oil from baffle filters, spacers, and oil tunnel regularly to prevent overflow. Be aware of sharp edges.


What are the installation requirements for the KOBE CH3830SQB-1 regarding the cooking range?

If moving the cooking range is necessary to install the hood, turn off the power in an electric range at the main electrical box and shut off the gas before moving a gas range. Use a protective covering to protect the cooktop or countertop from damage.


How do I troubleshoot if both motors and lights are not working on the KOBE CH3830SQB-1?

If both motors and lights are not working after installation, check the following:

1. The power is not on: Make sure the circuit breaker and the unit’s power is ON. Use a voltage meter to check the power supply.

2. The wire connection is not secure: Check and tighten wire connection.

3. The control panel is defective: Replace the control panel.


How do I troubleshoot if lights are working but the motor on the KOBE CH3830SQB-1 is not?

If the lights are working but the motor is not, check the following:

1. The motor is defective: Replace the motor.

2. The capacitor is defective: Replace capacitor(s).

3. The control panel is defective: Replace the control panel.


How do I troubleshoot if the KOBE CH3830SQB-1 is vibrating?

If the range hood is vibrating, check the following:

1. The blower system is not secure: Tighten the turbine impeller, squirrel cage, and air chamber.

2. The turbine impeller or squirrel cage is not balanced: Replace the turbine impeller or squirrel cage.

3. The hood is not secured in place: Check the installation of the hood and tighten the mounting bracket.


How do I troubleshoot if the motor is working on the KOBE CH3830SQB-1 but the lights are not?

If the motor is working but the lights are not, check the following:

1. LED light fixture is defective: Replace LED light fixture(s).

2. The light wiring is loose: Check wire continuity from the control panel to the LED driver to the LED light fixture(s).

3. The control panel is defective: Replace the control panel.


How do I troubleshoot if the KOBE CH3830SQB-1 is not venting correctly?

If the range hood is not venting correctly, check the following:

1. The range hood is installed outside of the manufacture recommended clearance: Adjust the clearance between the range hood and cook top to 26 inches to 30 inches.

2. There is no make-up air inside the house: Open the window to enhance the performance of the range hood by creating sufficient make-up air.

3. Obstacle blocking the pipe work: Remove all obstacles from the duct work.

4. The pipe size is smaller than the suggested pipe size: Change the ducting according to the manufacture suggestion.


How do I troubleshoot if cold air is coming into the home through the KOBE CH3830SQB-1?

If cold air is coming into the home, check the following:

1. The pipe connection is not properly sealed: Check the pipe installation.

2. The damper is not properly installed or is missing from the installation: Check the damper installation.

3. The damper is not installed: By installing the damper, it will help to eliminate air backflow.


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