HP OMNIBOOK X FLIP (01) PDF Document

To reduce the possibility of heat-related injuries or of overheating the HP OMNIBOOK X FLIP, follow these recommended practices:

● Do not place the computer directly on your lap or obstruct the computer air vents.

● Use the computer only on a hard, flat surface.

● Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows, rugs, or clothing, to block airflow.

● Do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows, rugs, or clothing, during operation.

The computer and the AC adapter comply with the user-accessible surface temperature limits defined by applicable safety standards.

The following tables provide the product specifications for the HP OMNIBOOK X FLIP.

Category	Description
Product Name	HP OmniBook X Flip 16 inch 2-in-1 Laptop AI PC Model numbers: 16-ar0xxx CTO model number: 16z-ar000
Processors	AMD® Ryzen™ AI 7 350 AMD Ryzen AI 5 340 AMD Ryzen 5 220
Graphics	Graphics AMD Radeon™ 860M AMD Radeon 840M AMD Radeon 740M Supports: HD decode, DX12, and HDMI; FreeSync™ (Internal and External) (WUXGA LCD panels only); Support FreeSync Premium Pro (Internal and External) (2.8K OLED panels only)
Memory	On-board system memory, not accessible or upgradeable LPDDR5x-7500 Supports the following configurations: 32 GB, 24 GB (LPDDR5-7500), 16 GB (LPDDR5-7500), 8 GB (LPDDR5-6400)
Primary storage	PCIe, Non-Volatile Memory express (NVMe), M.2 2280 solid-state drives 2 TB 1 TB 512 GB
Audio and video	Dual speakers Supports speaker swap Poly Studio DTS:X Ultra HP Audio Boost 2.0
Video	HP 5 MP Camera: AI integrated, USB2, indicator LED, 1 × infrared (IR) LED, f2.0, 5 MP BSI sensor, WDR/TNR/HDR, 88° wide field-of-view (WFOV) Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise suppression 5 MP by 30 frames per second Supports Windows Hello Supports Human Presence Device (HPD) (disabled in book, tent, and tablet modes)
Wireless	Integrated wireless module with dual antennas MediaTek MT7925 Wi-Fi® 7 Bluetooth® 5.4 M.2 2230 MediaTek RZ616 Wi-Fi 6E Bluetooth 5.3 M.2 2230 Compatible with Miracast® devices Supports Modern Standby (Connected) Bluetooth Audio Offload Bluetooth LE Audio Wi-Fi BIOS SAR Dynamic antenna gain (Wi-Fi) Dynamic antenna gain (BT) UNII-4 5 GHz channel WLAN Time Average SAR (TAS)
Keyboard/pointing devices	Keyboard Backlit Integrated power button Clickpad with image sensor Multitouch gestures enabled Precision touchpad support Taps enabled as default Modern trackpad gestures
Power requirements	Battery (polymer, HP Long Life) 4 cell, 68 Whr HP Fast Charge Technology Smart AC adapters (USB-C®, slim, straight) (select products only) 65 W Power cord (select products only) C5, premium, 1 m (3.3 ft), sticker
Security	Supports Firmware Trusted Platform Module (fTPM) 2.0, firmware Microphone mute
Sensors	Camera privacy cover Accelerometer ×2 Accelerometer + Gyroscope IR thermal sensor Sensor hub
Operating system	Windows® 11 Home 64 Windows 11 Home 64 Plus Windows 11 Pro 64 Windows 11 Home 64 NextGen Premium Windows 11 Home 64 NextGen Standard Windows 11 Pro 64 NextGen Premium Windows 11 Pro 64 NextGen Standard Windows 11 Home 64 NextGen Premium Single Language Africa Market PPP Windows 11 Home 64 NextGen Standard Single Language Africa Market PPP
Serviceability	End user replaceable parts AC adapter Bottom cover Battery

The port specifications for the HP OMNIBOOK X FLIP are as follows:

● Audio-out (headphone)/audio-in (microphone) combo jack

● HDMI 2.1 (supports up to 4 K @ 60 Hz)

● USB 3.2 Gen 2 Type-A (left and right sides)

● USB 3.2 Type-C® (left side):

– Data transfer

– Power delivery

– HP Sleep & Charge

– DisplayPort® 2.1 up to 5 K at 60 Hz (Ryzen AI processors)

– DisplayPort 1.4a up to 5 K at 60 Hz (Ryzen processors)

– HDMI 2.1 out up to 4 K @ 60 Hz

● USB 4 Type-C (left side):

– Data transfer

– Power delivery

– HP Sleep & Charge

– DisplayPort® 2.1 up to 5 K at 60 Hz (Ryzen AI processors)

– DisplayPort 1.4a up to 5 K at 60 Hz (Ryzen processors)

– HDMI 2.1 out up to 4 K @ 60 Hz

The following table identifies the components on the right side of the HP OMNIBOOK X FLIP.

Component	Description
(1) Magnetic pen attachment area	Holds an optional pen.
(2) Audio-out (headphone)/Audio-in (microphone) combo jack	Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. When a device is connected to the jack, the computer speakers are disabled.
(3) USB 10 Gbps port	Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode.

The following table identifies the components on the left side of the HP OMNIBOOK X FLIP.

Component	Description
(1) USB 10 Gbps port	Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode.
(2) HDMI port	Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed High-Definition Multimedia Interface (HDMI) device.
(3) USB Type-C power connector and 40 Gbps port with HP Sleep and Charge and DisplayPort output	Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery. It also connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the computer is off. Additionally, it connects a display device that has a USB Type-C connector, providing DisplayPort output.
(4) AC adapter and battery light	● White: The AC adapter is connected and the battery is fully charged. ● Blinking amber: The AC adapter is disconnected and the battery has reached a low battery level. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The battery is not charging.
(5) USB Type-C power connector and 10 Gbps port with HP Sleep and Charge and DisplayPort output	Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery. It also connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the computer is off. Additionally, it connects a display device that has a USB Type-C connector, providing DisplayPort output.

The display on your HP OMNIBOOK X FLIP is shipped from the factory in low blue light mode for improved eye comfort and safety. This mode automatically adjusts blue light emissions when you are using the computer at night or for reading.

The wake-on-voice feature allows you to bring the HP OMNIBOOK X FLIP out of the Sleep state quickly. To access the settings:

1. Select the Search icon in the taskbar, type “XiaoWei” in the search box, and then select XiaoWei.

2. When the tool opens, scan the QR code with your mobile device, which takes you to the settings page, where you can select your wake-on-voice features.

3. Follow the on-screen instructions.

Note: Allow the XiaoWei app to continue running on the computer.

The display of the HP OMNIBOOK X FLIP includes several essential components. The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

Component	Description
(1) WLAN antennas (2)	Send and receive wireless signals to communicate with wireless local area networks (WLANs).
(2) Camera lights (2)	On: One or more cameras are in use.
(3) Internal microphones (2)	Record sound.
(4) Cameras (2)	Allow you to video chat, record video, and record still images. Some cameras also allow a facial recognition logon to Windows®, instead of a password logon.
(5) Camera privacy cover	By default, the camera lens is uncovered, but you can slide the camera privacy cover to block the camera’s view. To use the camera, slide the camera privacy cover in the opposite direction to reveal the lens.

To adjust the touchpad settings and gestures on your HP OMNIBOOK X FLIP, follow these steps:

1. Select the Search icon in the taskbar, type “touchpad settings” in the search box, and then press enter.

2. Choose a setting to adjust.

Follow these steps to turn on the touchpad on your HP OMNIBOOK X FLIP:

1. Select the Search icon in the taskbar, type “touchpad settings” in the search box, and then press enter.

2. Using an external mouse, click the touchpad button.

If you are not using an external mouse, press the Tab key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to select the button.

The touchpad on the HP OMNIBOOK X FLIP consists of the following components:

Component	Description
(1) Touchpad zone	Reads your finger gestures to move the pointer or activate items on the screen.
(2) Left touchpad button	Functions like the left button on an external mouse.
(3) Right touchpad button	Functions like the right button on an external mouse.

The following table describes the lights on the keyboard area of your HP OMNIBOOK X FLIP.

Component	Description
(1) Caps lock light	On: Caps lock is on, which switches the key input to all capital letters.
(2) Mute light	● On: Computer sound is off. ● Off: Computer sound is on.
(3) Microphone mute light	● On: Microphone is off. ● Off: Microphone is on.
(4) Power light	● On: The computer is on. ● Blinking (select products only): The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unnecessary components. ● Off: Depending on your computer model, the computer is off, in Hibernation, or in Sleep. Hibernation is the power-saving state that uses the least amount of power.
(5) Fn lock light	On: The fn key is locked.

The HP OMNIBOOK X FLIP has several special keys that perform specific functions. Note that the keyboard area is disabled in stand, tent, and tablet modes. To enable the keyboard, change to the clamshell mode.

Component	Description
(1) esc key	Displays system information when pressed in combination with the fn key.
(2) fn key	Executes specific functions when pressed in combination with another key.
(3) Windows key	Opens the Start menu. Pressing the Windows key again will close the Start menu.
(4) Action keys	Execute frequently used system functions as defined by the icon symbols on f1 through f12 function keys.
(5) Windows Copilot key	Opens Windows Copilot (select products only).
(6) Power button	● When the computer is off, press the button briefly to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only). ● When the computer is in Hibernation, press the button briefly to exit Hibernation. Important: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 10 seconds to turn off the computer.

The following table identifies the components on the bottom of the HP OMNIBOOK X FLIP.

Component	Description
(1) Speakers (2)	Produce sound.
(2) Vent	Enables airflow to cool internal components. The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Your HP OMNIBOOK X FLIP offers 360 modes, allowing you to use and fold the device in various configurations such as laptop, tent, stand, and tablet mode.

The labels on your HP OMNIBOOK X FLIP provide information you might need when troubleshooting or traveling internationally. Check the following locations for these labels: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

● Service label: Provides important information to identify your computer, including the serial number, product number, or model number. Locate this information before contacting support.

● Regulatory labels: Provide regulatory information about the computer.

● Wireless certification labels: Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

You need the following tools to complete the removal and replacement procedures for the HP OMNIBOOK X FLIP:

● Tweezers

● Nonconductive, nonmarking pry tool

● Magnetic Phillips P1 screwdriver

Keep the following considerations in mind during disassembly and assembly procedures for your HP OMNIBOOK X FLIP:

● As you remove each subassembly, place it and all accompanying screws away from the work area to prevent damage.

● Plastic parts: Using excessive force during disassembly and reassembly can damage plastic parts.

● Cables and connectors: Handle cables with extreme care. Apply only the tension required to unseat or seat them. Handle cables by the connector whenever possible, and avoid bending, twisting, or tearing them. Ensure cables are routed correctly during reassembly to prevent them from being caught or snagged.

● Drive handling:

– Before removing or inserting a drive, shut down the computer.

– Discharge static electricity before handling a drive.

– Handle drives on surfaces covered with at least 2.54 cm (1 inch) of shock-proof foam.

– Avoid dropping drives.

– After removing a drive, place it in a static-proof bag.

– Avoid exposing a drive to magnetic fields, temperature extremes, or liquids.

A sudden discharge of static electricity can destroy static-sensitive devices. To prevent ESD damage when you remove or install internal components on your HP OMNIBOOK X FLIP, observe these precautions:

● General Precautions:

– Keep components in their electrostatic-safe containers until you are ready to install them.

– Before touching an electronic component, discharge static electricity by using personal grounding methods.

– Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

– If you remove a component, place it in an electrostatic-safe container.

● Personal Grounding:

– Use wrist straps snug against bare skin, connected to a proper ground.

– At standing workstations, use heel, toe, or boot straps on both feet on conductive or dissipative floor mats.

● Work Area Grounding:

– Cover the work surface with approved static-dissipative material.

– Use static-dissipative mats, foot straps, or air ionizers for added protection.

– Handle components by the case or PCB laminate only at static-free work areas.

– Turn off power and input signals before inserting or removing connectors.

– Keep the work area free of nonconductive materials like ordinary plastic and polystyrene foam.

– Use conductive field service tools.

HP Easy Clean helps you avoid accidental input while you clean the computer surfaces by disabling devices like the keyboard, touch screen, and touchpad for a preset amount of time.

1. Start HP Easy Clean in one of the following ways:

● Select the Start menu, and then select HP Easy Clean.

● Select the HP Easy Clean icon in the taskbar.

● Select Start, and then select the HP Easy Clean tile.

2. Once your device is disabled for a short period, you can proceed with cleaning the external surfaces.

Follow these steps to safely clean dirt, debris, and disinfect the external surfaces of your HP OMNIBOOK X FLIP.

Removing Dirt and Debris:

1. Wear disposable gloves (latex or nitrile).

2. Turn off your device, unplug the power cord and other external devices. Remove any batteries from items like wireless keyboards.

3. Moisten a microfiber cloth with water. The cloth should be moist, but not dripping wet. Avoid abrasive cloths, towels, and paper towels.

4. Wipe the exterior of the product gently. Keep liquids away from the product and avoid getting moisture in any openings. Do not spray liquids directly on the product.

5. Start with the display (if applicable), wiping carefully in one direction from top to bottom. Finish with flexible cables.

6. Ensure surfaces are completely air-dried before turning the device on.

7. Discard the gloves and clean your hands.

Cleaning with a Disinfectant:

After cleaning, you can disinfect the surfaces using an alcohol solution of 70% isopropyl alcohol and 30% water.

1. Follow steps 1 and 2 from the section above.

2. Moisten a microfiber cloth with the 70% isopropyl alcohol solution. The cloth should be moist, not dripping.

3. Gently wipe the exterior of the product. Avoid using bleach, peroxides, acetone, ammonia, ethyl alcohol, methylene chloride, or any petroleum-based materials.

4. Follow steps 4 through 7 from the section above.

To care for the high-quality wood veneer on your HP OMNIBOOK X FLIP, follow these guidelines:

● Clean the wood with a dry, static-free microfiber cloth or chamois.

● Avoid cleaning products containing substances such as ammonia, methylene chloride, acetone, turpentine, or other petroleum-based solvents.

● Do not expose the wood to sun or moisture for long periods of time.

● If the wood becomes wet, dry it by dabbing with an absorbent, lint-free cloth.

● Avoid contact with any substance that might dye or discolor the wood.

● Avoid contact with sharp objects or rough surfaces that might scratch the wood.

Follow these grounding guidelines when packaging and transporting equipment to prevent electrostatic discharge (ESD) damage:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

● Place items on a grounded surface before removing them from their containers.

● Always be properly grounded when touching a component or assembly.

● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

● Use transporters and conveyors made of antistatic belts and roller bushings. Ensure mechanized equipment is wired to ground.

To prepare your HP OMNIBOOK X FLIP for removing and replacing components, follow these procedures:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation or Sleep mode, turn the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

First, prepare the HP OMNIBOOK X FLIP for disassembly.

Remove the bottom cover:

1. Position the computer upside down.

2. Remove the Torx T5 or Phillips P2.0 × 7.0 screw (1) from the bottom cover.

3. Loosen the captive Torx T5 or Phillips screw (2) on the bottom cover. The bottom cover includes a captive (not removable) screw that causes the cover to pop up when you loosen it. After the cover pops up, do not continue to loosen the captive screw.

4. Remove the two Torx T5 or Phillips P2.0 × 3.0 screws (3) from the bottom cover.

5. Insert a tool into the seam every few inches along the top and sides to release the cover.

6. Remove the cover from the computer.

To replace the bottom cover:

Reverse the removal procedures. When replacing the bottom cover, remove the Feature Byte label from the inside of the old bottom cover and place it on the inside of the new bottom cover. This label is required for any future repairs. You can locate product labels either laser etched on the old bottom cover or in HP System Information by pressing fn + esc when you turn on the computer.

To avoid personal injury and damage, do not puncture, twist, crack, or cause an external puncture to the battery. Do not handle it with sharp objects or touch the connectors with metallic surfaces.

Before removing the battery:

1. Prepare the computer for disassembly.

2. Remove the bottom cover.

Remove the battery:

1. Disconnect the battery cable (1) from the system board.

2. Remove the five Phillips M2.0 × 4.0 screws (2) that secure the battery to the computer.

3. Remove the battery (3) from the computer.

To reinstall the battery, reverse the removal procedures. When replacing the battery, be sure to completely reassemble the computer and plug in the AC adapter before turning the computer on.

To install a new battery, you must use a revive kit, which includes an empty containment tray and a containment tray with a preinstalled battery. During this procedure, use care to avoid bending, twisting, or puncturing the battery.

Before you begin:

1. Prepare the computer for disassembly.

2. Remove the bottom cover.

Remove the old battery using the revive kit:

a. Disconnect the battery cable from the system board. You can also disconnect the cable from the battery itself. The battery spare part kit does not come with a new cable.

b. Open the empty battery containment tray from the revive kit.

c. Remove the paper backing layer from the adhesive on the tray.

d. Turn the tray over so the adhesive is facing down.

e. Place the tray centered on the battery.

f. Press down on the indentations on the tray to adhere it to the battery.

g. Remove the Phillips screws that secure the battery to the computer.

h. Lift the top of the tray to remove the battery from the computer.

i. Rotate the battery up and over into the cavity of the containment tray.

Install the new battery using the revive kit:

a. Open the containment tray that includes the new battery.

b. Turn the tray over so the battery is facing downward, and then insert the battery into the computer. The adhesive will secure the battery to the tray.

c. Install the Phillips screws to secure the battery.

d. Lift the containment tray off the new battery.

e. Connect the battery cable to the system board.

After installation, be sure to completely reassemble the computer and plug in the AC adapter before turning the computer on.

System Restore is available in Windows. The System Restore software can automatically or manually create restore points, which are snapshots of the system files and settings on the computer at a particular point. When you use System Restore, it returns your computer to its state at the time you made the restore point. Your personal files and documents should not be affected. Note that if computer storage is 32 GB or less, Microsoft System Restore is disabled by default.

If you need to restore or recover your HP OMNIBOOK X FLIP, follow these methods in order. After running the first method, test to see whether the issue still exists before proceeding to the next.

1. Run a Microsoft System Restore.

2. Run Reset this PC. The options “Remove everything” and then “Fully clean the drive” can take several hours to complete and leave no information on your computer. It is the safest way to reset your computer before you recycle it.

3. Recover using the HP Recovery USB flash drive.

For more information about the first two methods, use the Get Help app in Windows: Select the Start button, select All apps, select the Get Help app, and then enter the task you want to perform.

If your HP OMNIBOOK X FLIP does not restart using the HP Recovery USB flash drive, you can change the computer boot order, which is the order of devices listed in BIOS for startup information.

1. Insert the HP Recovery USB flash drive.

2. Access the system Startup menu:

● For computers with keyboards attached: Turn on or restart the computer, quickly press esc, and then press f9 for boot options.

● For tablets without keyboards: Turn on or restart the tablet, and then quickly press and hold either the Volume up or Volume down button. Then select f9.

3. Select the USB flash drive to boot from, and then follow the on-screen instructions.

The Setup Utility, or Basic Input/Output System (BIOS), controls communication between all input and output devices. Use extreme care when making changes in BIOS, as errors can prevent the computer from operating properly. To start the Setup Utility on your HP OMNIBOOK X FLIP, it must be in notebook mode with the keyboard attached.

Use one of these options:

● Turn on or restart the computer and quickly press f10.

● Turn on or restart the computer, quickly press esc, and then press f10 when the Start menu is displayed.

To decide whether you need to update the Setup Utility (BIOS), first determine the current BIOS version (also known as ROM date and System BIOS) on your HP OMNIBOOK X FLIP. Use one of these options:

● Via HP Support Assistant:

1. Open the HP Support Assistant app.

2. Under My notebook, select Specifications.

● Via Setup Utility (BIOS):

1. Start Setup Utility (BIOS).

2. Select Main, and then make note of the BIOS version.

3. Select Exit, choose an option, and follow the on-screen instructions.

● Via Windows:

– In Windows, press ctrl+alt+s.

To reduce the risk of damage or an unsuccessful installation, download and install a BIOS update only when the HP OMNIBOOK X FLIP is connected to reliable external power using the AC adapter. Do not update while running on battery power, docked, or connected to an optional power source.

During the download and installation, follow these instructions:

● Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

● Do not shut down the computer or initiate Sleep.

● Do not insert, remove, connect, or disconnect any device, cable, or cord.

After reviewing the prerequisites, you can check for and download BIOS updates.

Downloading:

1. Open the HP Support Assistant app.

2. Select Updates. The Checking for Updates window opens, and Windows checks for updates.

3. Follow the on-screen instructions.

4. At the download area, identify the most recent BIOS update and compare it to your current version. If the update is more recent, follow the on-screen instructions to download it to your hard drive. Make a note of the path where the update is downloaded.

Installing:

BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps:

1. Select the Search icon in the taskbar, type “file” in the search box, and then select File Explorer.

2. Select your hard drive designation (typically Local Disk (C:)).

3. Using the path you recorded earlier, open the folder that contains the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

5. Complete the installation by following the on-screen instructions.

After HP PC Hardware Diagnostics Windows is installed on your HP OMNIBOOK X FLIP, you can access it from HP Support Assistant or the Start menu.

From HP Support Assistant:

1. Open the HP Support Assistant app.

2. Select Fixes & Diagnostics.

3. Select Run hardware diagnostics, and then select Launch.

4. When the tool opens, select the type of diagnostic test you want to run and follow the on-screen instructions.

From the Start menu (select products only):

1. Select the Start button, and then select All apps.

2. Select HP PC Hardware Diagnostics Windows.

3. When the tool opens, select the type of diagnostic test and follow the on-screen instructions.

HP PC Hardware Diagnostics UEFI runs outside the operating system to isolate hardware failures. If your PC does not start in Windows, you can use this tool to diagnose hardware issues.

Standard Method:

1. Turn on or restart the computer, and quickly press esc.

2. Press f2.

3. The BIOS searches for the diagnostic tools in the following order: Connected USB flash drive, Hard drive, BIOS.

4. When the diagnostic tool opens, select the type of test you want to run and follow the on-screen instructions.

Through HP Hotkey Support Software (select products only):

You must first disable fast boot in the BIOS:

1. Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.

2. Select Advanced, and then select Boot Options.

3. Clear Fast Boot.

4. Select Save Changes and Exit, and then select Yes.

To start the diagnostics:

1. From the Start menu, open the HP System Information Application or press fn+esc.

2. In the HP System Information screen, select Run System Diagnostics, select Yes, and then select Restart.

A swollen battery does not present a safety issue; it is the result of gas generation from the normal degradation of the battery cell over time. However, to protect your hardware from potential damage, it is recommended that if you are experiencing battery swelling, you stop using the notebook until you can replace the battery.

● Discontinue use: Stop using the notebook to prevent potential damage to other components like the touchpad, keyboard, or chassis.

● Replace the battery: Contact HP to understand what battery replacement options are available. If a battery is under warranty, HP will replace it. For batteries no longer under warranty, you can contact HP to purchase a genuine replacement.

Multiple factors can accelerate battery swelling. To help mitigate this over time, you can use HP Adaptive Battery Optimizer (for consumer notebooks) or HP Battery Health Manager (for commercial notebooks) settings. These features help improve battery longevity and performance for various use scenarios.

● HP Adaptive Battery Optimizer is available on select consumer notebooks like HP OMEN, Spectre, Pavilion, and ENVY models manufactured since 2019 or 2020.

● HP Battery Health Manager is available on select commercial notebooks like HP ProBook and EliteBook models manufactured since 2016.

When a nonrechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.