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What is the intended use for the HENDI 211465 Hot Drinks Boiler?
This appliance is intended to be used for commercial applications, for example in kitchens of restaurants, canteens, hospitals and in commercial enterprises such as bakeries, butcheries, etc., but not for continuous mass production of food. The appliance is designed for water boiling and heating mulled wine. Not suitable for chocolate or milk or other liquids. Any other use may lead to damage of the appliance or personal injury. Operating the appliance for any other purpose shall be deemed a misuse of the device. The user shall be solely liable for improper use of the device.
What should I do to prepare the HENDI 211465 for use?
Remove all protective packaging and wrapping.
Check that the device is in good condition and with all accessories. In case of incomplete or damaged delivery, please contact the supplier immediately. In this case, do not use the device.
Clean the accessories and the appliance before use.
Make sure the appliance is completely dry.
Place the appliance on a horizontal, stable and heat resistant surface that is safe against water splashes.
Keep the packaging if you intend to store your appliance in the future.
Keep the user manual for future reference.
How do I operate the HENDI 211465?
Clean the inside of tank with a non-abrasive detergent and rinse with clean water.
Make sure the tap is closed.
Fill the appliance up to the MAX level indicated on the inner wall of the reservoir.
Fasten the lid securely by turning it until it locks into place.
Plug the cord into the electric outlet, then turn the power switch “ON”. Indicator of power switch lights up.
Use the temperature setting knob to select the desired temperature (Maximum temperature setting is 100°C). The actual temperature can differ from the selected temperature. Orange LED lights up.
When the liquid has reached the selected temperature, the orange LED lights off.
Water boiler now ready to be served.
How do I empty the tank after use for the HENDI 211465?
Turn off the appliance by switching off the switch and removing the plug from the socket.
Place a drip tray under the tap.
Open the tap and drain the beverage out of the tank.
When the tank has been emptied, close the tap.
How do I reset the safety cut-out (Hi-limiter or thermal cut-out) on the HENDI 211465?
Disconnect the appliance from the power supply.
Allow the appliance to completely cool down. You should hear a click sound.
Press the RESET button of the Hi-limiter (thermal cut-out).
Connect to the power supply and you can use it again.
What are the cleaning procedures for the HENDI 211465?
Always disconnect the appliance from the power supply and cool down before storage, cleaning & maintenance.
Do not use water jet or steam cleaner for cleaning and do not push the appliance under the water as the parts will get wet and electric shock might be resulted.
Food residues should be regularly cleaned and removed from the appliance. If the appliance is not cleaned properly, it will reduce its lifespan and may result in a dangerous condition during use.
Clean the cooled exterior surface with a cloth or sponge slightly dampened with a mild soap solution.
For reasons of hygiene, the appliance should be cleaned before and after use.
Avoid water contacting the electrical components.
Clean the inside of container with a non-abrasive detergent and rinse with clean water.
Never immerse the appliance in water or other liquids.
Never use aggressive cleaning agents, abrasive sponges, or cleaning agents containing chlorine. Do not use steel wool, metallic utensils, or any sharp or pointed objects for cleaning. Do not use petrol or solvents!
When you drain off beverage or dirty water, leave the tap open and rinse the appliance with clean water.
Clean and descale the appliance base at regular intervals.
No parts are dishwasher safe.
What are the troubleshooting steps if the HENDI 211465 appliance does not work at all?
The possible cause is No mains power. The possible solution is to Check the electrical connections.
What should I do if the HENDI 211465 appliance switches off automatically and the red light is illuminated?
The possible causes are:
- The appliance has exceeded maximum safety limits.
- Fuse does not work.
The possible solutions are:
- Once it has cooled off, the appliance will switch on again automatically.
- Contact the supplier.
What should I do if the HENDI 211465 appliance does not reach the selected temperature and the orange light is not illuminated?
The possible causes are:
| Problem | Possible cause | Possible solution |
|---|---|---|
| The appliance does not reach the selected temperature. Orange light is not illuminated. | Thermostat does not work. | Contact the supplier. |
| The appliance does not reach the selected temperature. Orange light is not illuminated. | Heating element does not work. | Contact the supplier. |
What is the procedure for descaling the HENDI 211465?
To descale use a descaling agent that is suitable for the appliance. You can also use pure lemon juice, citric acid or cleaning vinegar as a de-scaling agent. To ensure the proper mixture, read the instructions supplied with the agent. For pure lemon juice or cleaning vinegar the general mixture applies of 1/3 cleaning vinegar or lemon juice to 2/3 water.
- Pour the solution in the appliance to maximum the MAX level.
- Heat the solution by maximum temperature for 15mins.
- Wait to allow the solution to loosen the build-up.
- Rub lightly and gently with a brush with soft bristles.
- Drain off the dirty water.
- Repeat steps 1~5 until build-up has been removed.
- Use a dry cloth to wipe the solution away.
- When you drain off dirty water, leave the tap open and rinse the appliance with clean water till taste and smell are completely gone.
- Now you can use the appliance again.
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