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What is the intended purpose for the HENDI 211540 Hot Drinks Boiler?

This appliance is intended to be used for commercial applications, for example in kitchens of restaurants, canteens, hospitals and in commercial enterprises such as bakeries, butcheries, etc., but not for continuous mass production of food.

The appliance is designed for water boiling and heating mulled wine. Not suitable for chocolate or milk or other liquids. Any other use may lead to damage of the appliance or personal injury.

Operating the appliance for any other purpose shall be deemed a misuse of the device. The user shall be solely liable for improper use of the device.


How should the HENDI 211540 Hot Drinks Boiler be prepared before use?

Step 1. Remove all protective packaging and wrapping.

Step 2. Check that the device is in good condition and with all accessories. In case of incomplete or damaged delivery, please contact the supplier immediately. In this case, do not use the device.

Step 3. Clean the accessories and the appliance before use.

Step 4. Make sure the appliance is completely dry.

Step 5. Place the appliance on a horizontal, stable and heat resistant surface that is safe against water splashes.

Step 6. Keep the packaging if you intend to store your appliance in the future.

Step 7. Keep the user manual for future reference.

NOTE! Due to manufacturing residues, the appliance may emit a light odor during the first few uses. This is normal and does not indicate any defect or hazard. Make sure the appliance is well ventilated.


What are the operating instructions for the HENDI 211540 Hot Drinks Boiler?

Step 1. Clean the inside of tank with a non-abrasive detergent and rinse with clean water.

Step 2. Make sure the tap is closed.

Step 3. Fill the appliance up to the MAX level indicated on the inner wall of the reservoir.

Step 4. Fasten the lid securely by turning it until it locks into place.

Step 5. Plug the cord into the electric outlet, then turn the power switch “ON”. Indicator of power switch lights up.

Step 6. Use the temperature setting knob to select the desired temperature (Maximum temperature setting is 100°C). The actual temperature can differ from the selected temperature. Orange LED lights up.

Step 7. When the liquid has reached the selected temperature, the orange LED lights off.

Step 8. Water boiler now ready to be served.

NOTE! This appliance is not suitable for use with milk and chocolate milk.


What is the procedure to empty the tank after use for the HENDI 211540 Hot Drinks Boiler?

Step 1. Turn off the appliance by switching off the switch and removing the plug from the socket.

Step 2. Place a drip tray under the tap.

Step 3. Open the tap and drain the beverage out of the tank.

Step 4. When the tank has been emptied, close the tap.


How do I RESET the safety cut-out (Hi-limiter or thermal cut-out) on the HENDI 211540 Hot Drinks Boiler?

Step 1. Disconnect the appliance from the power supply.

Step 2. Allow the appliance to completely cool down.

Step 3. Press the RESET button of the Hi-limiter (thermal cut-out).

Step 4. Connect to the power supply and you can use it again.


What should I do for cleaning the HENDI 211540 Hot Drinks Boiler before storage?

ATTENTION! Always disconnect the appliance from the power supply and cool down before storage, cleaning & maintenance.

Do not use water jet or steam cleaner for cleaning and do not push the appliance under the water as the parts will get wet and electric shock might be resulted.

If the appliance is not kept in a good state of cleanliness, this can adversely affect the life of the appliance and result in a dangerous situation.

Food residues should be regularly cleaned and removed from the appliance. If the appliance is not cleaned properly, it will reduce its lifespan and may result in a dangerous condition during use.


What are the steps for cleaning the exterior surface of the HENDI 211540 Hot Drinks Boiler?

Step 1. Clean the cooled exterior surface with a cloth or sponge slightly dampened with a mild soap solution.

Step 2. For reasons of hygiene, the appliance should be cleaned before and after use.

Step 3. Avoid water contacting the electrical components.

Step 4. Clean the inside of container with a non-abrasive detergent and rinse with clean water.

Step 5. Never immerse the appliance in water or other liquids.

Step 6. Never use aggressive cleaning agents, abrasive sponges, or cleaning agents containing chlorine. Do not use steel wool, metallic utensils, or any sharp or pointed objects for cleaning. Do not use petrol or solvents!

Step 7. When you drain off beverage or dirty water, leave the tap open and rinse the appliance with clean water.

Step 8. Clean and descale the appliance base at regular intervals (See ==> Descaling).

Step 9. No parts are dishwasher safe.


What regular maintenance is required for the HENDI 211540 Hot Drinks Boiler to prevent serious accidents?

Step 1. Check the operation of the appliance regularly to prevent serious accidents.

Step 2. If you see that the appliance is not working properly or that there is a problem, stop using it, switch it off and contact the supplier.

Step 3. All maintenance, installation and repair work must be carried out by specialised and authorised technicians, or recommended by the manufacturer.


What are the safety precautions regarding the HENDI 211540 Hot Drinks Boiler overheating protection?

CAUTION! RISK OF BURNS! HOT SURFACES! The temperature of the accessible surfaces are very high during use. Touch only the control panel, handles, switches, timer control knobs or temperature control knobs.

ATTENTION! Do not fill the load over MAX level.

WARNING! Never remove or open the lid while the appliance is operating. The steam may come out and cause burns.

Never use this appliance without water.

Avoid boiling dry. This appliance is secured against boiling dry by an overheating protection.

This overheating protection turns off the appliance automatically. In that case, let the appliance cool down completely before using it again. Adding water to a hot kettle is dangerous because sudden steam can arise.


What should I do if the HENDI 211540 Hot Drinks Boiler does not work at all?

The possible cause is No mains power. The possible solution is to Check the electrical connections.


What are the troubleshooting steps if the HENDI 211540 Hot Drinks Boiler switches off automatically and the red light is illuminated?

Possible cause Possible solution
1. The appliance has exceeded maximum safety limits. 1. Once it has cooled off, the appliance will switch on again automatically.
2. Fuse does not work 2. Contact the supplier.

What should I do if the HENDI 211540 Hot Drinks Boiler does not reach the selected temperature and the orange light is not illuminated?

Possible cause Possible solution
Thermostat does not work. Contact the supplier.
Heating element does not work. Contact the supplier.

What is the procedure for descaling the HENDI 211540 Hot Drinks Boiler?

Step 1. Pour the solution in the appliance to maximum the"MAX" level.

Step 2. Heat the solution by maximum temperature for 15mins.

Step 3. Wait to allow the solution to loosen the build-up.

Step 4. Rub lightly and gently with a brush with soft bristles.

Step 5. Drain off the dirty water.

Step 6. Repeat steps 1~5 until build-up has been removed.

Step 7. Use a dry cloth to wipe the solution away.

Step 8. When you drain off dirty water, leave the tap open and rinse the appliance with clean water till taste and smell are completely gone.

Step 9. Now you can use the appliance again.

NOTE! Warranty is void if failure to de-scale regularly leads to reduced functioning or failure of the appliance.


What are the product specifications listed in the table for the HENDI 211540 Hot Drinks Boiler?

Specification Value for HENDI 211540
Rated input power 950W / Вт
Protection class (Class) IPX 1
Temperature settings 30°C ~ 100°C
Capacity 9L / Л
Dimensions 307x330x(H)450 мт/мм

What are the main parts of the HENDI 211540 Hot Drinks Boiler shown in Fig.1?

The main parts of the product (Fig.1) are:

1. Lid

2. Tank

3. Level indicator

4. Faucet

5. Power switch with indicator light

6. Temperature setting knob

7. Indicator lamp

8. Water tray


What is the required connection voltage and frequency for the HENDI 211540 Hot Drinks Boiler?

The rated voltage and frequency for the HENDI 211540 is 220-240V~50/60Hz.