HAIER HWF12PXW1 (01) PDF MANUAL

Help protect the environment and human health. Put the packaging in applicable containers to recycle it. Help to recycle waste of electrical and electronic appliances. Do not dispose of appliances marked with the crossed-out wheeled bin symbol with household waste. Return the product to your local recycling facility or contact your municipal office.

Disconnect the appliance from the mains supply. Cut off the mains cable and dispose of it. Remove the door catch to prevent children and pets from getting trapped in the appliance. It is recommended that the door is removed entirely.

Before first use, ensure the following:

1. Do not operate the machine if it has been damaged during transport. Contact your dealer or Haier service technician.

2. Ensure all transport bolts are removed before running the appliance. Failure to do so might cause damage.

3. Remove all packaging and keep it out of reach of children.

4. Note that the appliance is heavy; 2 people are recommended to move and install it.

5. This product is designed for personal, family, or household use only, not for commercial use.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are supervised or given instructions on how to use it by someone responsible for their safety. Supervise children to ensure they do not play with the appliance or climb inside the drum.

Follow these safety precautions:

– Do not swing on or put weight on the door.

– Only use the appliance for garments recommended for machine washing; follow care labels.

– Do not touch or operate the machine with wet hands or bare feet.

– Do not place dripping wet clothing in or on top of the appliance (electrical hazard).

– Do not use the appliance if industrial chemicals (e.g., solvents) have been used on the clothes.

– Remove items like lighters and matches from pockets.

– Secure zips, fix loose threads, and protect embellishments to prevent damage/entanglement.

– Do not wash garments with metal reinforcements unless using a laundry bag or net.

– The appliance might get hot during operation; use caution if nearby.

– Always unplug the appliance before maintenance, holding the plug, not the cable.

– Ensure no objects are inside the drum before starting a cycle.

– Use the appliance only when the ambient temperature is between 5°C and 35°C.

– Do not overload the appliance beyond its rated capacity (12kg maximum wash capacity).

– Do not open the detergent dispenser drawer during a cycle.

– Be aware the door glass can become hot if a high wash temperature is selected; keep children away.

– Do not add flammable or explosive substances (petrol, dry-cleaning solvents, perfumes) to the wash water.

– Do not wash items previously cleaned, washed, soaked, or spotted with flammable or explosive substances.

– Do not wash an electric blanket unless the care label states it is safe.

– Use fabric softeners or similar products according to manufacturer instructions.

– Keep the gasket, dispenser, and door clean to prevent odours.

– Do not use water spray or steam to clean the appliance.

– A damaged electrical cable must be replaced by a Haier service technician or similarly qualified person. Do not use the appliance until repaired.

– When disposing, it’s recommended to remove the door and cut the electrical cable close to the machine.

– Do not modify the product unless by a certified technician, as changes might result in loss of warranty.

The included accessories are:

– Inlet hose assembly

– 5 Blanking plugs

– Drain hose bracket

– Noise reduction pads (2x long, 2x short)

– User manual

Press the “Power” button to turn the product ON and OFF. When turned ON, the default cycle and options will be illuminated on the screen, along with possible modifiers in dim light.

Press and hold the Power button for five seconds until “APP” is displayed on the screen.

Without Wi-Fi connection, the switched-on appliance automatically powers off if it is not activated within 2 minutes after power on or after a cycle finishes. With Wi-Fi connection, the waiting time duration is 24 hours before powering off. The display will turn off after 2 minutes of inactivity to save energy (standby-mode); touch the Power button to exit standby.

Rotate the dial to select a cycle. The default settings for the selected cycle will be displayed on the screen. You can quickly turn the dial (more than half a turn within 2 seconds) on the cycle selection interface to enter the program list for quick selection.

The display shows important information about the cycle, including: Options and modifiers, remaining time, error codes, service information, warnings, and notifications.

Symbol	Meaning
Wi-Fi icon	Appliance is connected to Wi-Fi.
Droplet icon	Softener in drawer.
Cup icon	Detergent in drawer.
i-time icon	i-time function (if applicable, not described further).
Heart icon	Favourite cycle selected.
Fan icon	Ultra fresh function active.
Key icon	Control panel is locked (Keylock).
Padlock icon	Drum door is locked.
Return arrow icon	Used to return to the main interface.
Double arrow icon	For more parameter selection.

The Ultra Fresh function is on by default. When active, after the cycle finishes, air is blown into the drum by a fan from behind. This freshens garments, dries the gasket and other parts, and helps prevent mould, bacteria, and bad odours inside the drum. Air flows out from the front bottom of the control panel. This function lasts up to 12 hours or until the user stops it. To deactivate, touch the Ultra Fresh button (fan icon); the icon will dim, and “Ultra Fresh off” will display. Touch again to reactivate; the icon lights up, and “Ultra Fresh on” displays.

The UV Sanitise function uses UV light during the wash and rinse phases to reduce germs and microorganisms in the water for a cleaner wash. Touch the UV Sanitise button (UV icon) to turn it ON (“UV Sanitise on” display) or OFF (“UV Sanitise off” display).

The Autodose function automatically dispenses detergent and/or softener. Touch the Autodose button (basin icon) to activate it; the icon lights up. You can adjust its settings by touching the button again and configuring the Detergent and Softener options (ON/OFF) via the display.

1. Select a cycle and your preferred settings (temperature, spin speed, options). 2. Start the cycle. 3. Press and hold the Favourite button (heart icon) for 3 seconds. “Favourite Programme added” will appear on the display. 4. You can save up to 3 favourite cycles. 5. In the future, press the Favourite button to directly select one of your saved cycles with its preferred settings. Touching the Favourite button briefly toggles the Favourite selection ON or OFF for the currently selected cycle.

Touch the Remote Mode button (phone/Wi-Fi icon). The remote mode will turn on. Press the “Pair” button on the display to pair the product with your phone using the Smart HQ APP. Once paired, you can control the product via the app. When controlling via Remote Mode, the product door will automatically lock. At the end of the cycle, Remote Mode turns off automatically, and the door unlocks.

Touch the “Temp.” button to select a different temperature. Available options depend on the cycle but typically include — (cold wash), 20°C, 30°C, 40°C, 60°C, 90°C. If you select “–“, the water will not be heated.

Touch the “Spin” button to select a different spin speed. Available options depend on the cycle but typically include 0 (no spin), 400, 600, 800, 1000, 1200, Max rpm. If you select “0”, the product will not spin.

Touch the “Rinse” button to select the number of rinses. Available options depend on the cycle but typically include 0, 1, 2, 3, 4, 5 rinses.

Touch the “Detergent” button to select the auto-dosing dosage for detergent. Options are OFF, 40%, 70%, 100%, 150%, 200%.

Touch the “Softener” button to select the auto-dosing dosage for softener. Options are OFF, 40%, 70%, 100%, 150%, 200%.

Touch the “Delay Start” button to select a delayed start time from 0.25hr (15 min) up to 12hr (options: 15min, 30min, 1hr, 2hr, 3hr, 4hr, 5hr, 6hr, 7hr, 8hr, 9hr, 10hr, 11hr, 12hr). For example, select 06:00, then touch the “Start/Pause” button. The cycle will begin in 6 hours. This function is not available on some cycles.

Touch the “Stains” button to select a specific stain type for optimized washing. Options include OFF, Juice, Wine, Grass, Soil, Blood, Milk, Coffee, Sweat, Tea, Lipstick, Ink, Oil. Use the dial to scroll through options and press the key to confirm.

Touch the “Settings” button (gear icon) to enter the settings page. Here you can set:

– Wi-Fi (ON/OFF)

– E-Label (View electronic label information)

– Font (Standard/Large)

– Water hardness (Soft/Medium/Hard) – This likely affects Autodose calculations.

1. Keylock disables buttons on the display panel and can be used anytime, even during a cycle.

2. To activate: Press the first button from the right (often the ‘return arrow’ or similar context-dependent button, check Fig 3-21 in PDF). A prompt “Whether to activate Keylock Press 3 seconds to activate” will appear. Press and hold that button for 3 seconds as prompted. Keylock will be activated, and the controls (except Power) become unresponsive.

3. Alternatively, when the machine is in standby, navigate the screen to find the Keylock setting and press the corresponding button for 3 seconds to activate.

4. To deactivate: When Keylock is active, pressing any key brings up a prompt explaining how to deactivate (“Keylock active… Press 3 seconds to deactivate”). Press and hold the indicated button (likely the same one used to activate) for 3 seconds. The Keylock function will be deactivated.

Open the drawer. There are compartments for:

1: Liquid detergent (primarily for Autodose system)

2: Softener (primarily for Autodose system)

3: Powder detergent (for manual dosing or when Autodose is off)

4: Lock tab (press down to pull out the drawer completely for cleaning)

Follow the instructions on the detergent/softener packaging regarding type and temperature suitability. If you deactivate the Autodose function, you must add detergent manually (likely to compartment 3 for powder, or follow detergent instructions for liquid).

Yes. When the cycle is running, press the second button from the right (context-dependent, check Fig 3-25 in PDF) to activate the Add Garment function following the prompt. The machine will stop. If the water level is too high, it will automatically drain to a level where the door can be opened safely. Open the door, add the garment(s), close the door securely, and press the “Start/Pause” button to resume the cycle.

The following cycles are available. Note: • = Yes, o = Optional, / = No/Not Applicable.

Cycle	Max Load (kg)	Temp (°C) Selectable	Temp (°C) Default	Softener	Detergent	Laundry Powder	Fabrics type	Default Spin (rpm)	UV	Favourite	Delay Start	Stains	Quiet	Default Duration (min)
Mixed	12	— to 60	30	•	•	o	/	1000	•	o	•	o	o	o	70
Express 15 2)	1	— to 40	—	•	•	o	Cotton / Synthetic	1000	•	/	•	o	o	/	15
Towels	12	— to 90	60	•	•	o	Cotton / Synthetic	Max	•	o	•	o	o	/	108
Bedding	8	— to 60	30	•	•	o	Cotton	1000	•	o	•	o	o	/	94
Delicate	3	— to 30	30	•	•	o	Delicate laundry and silk	600	•	/	•	o	o	/	61
Cotton	12	— to 90	30	•	•	•	Cotton	1000	•	o	•	o	o	o	67
Synthetic	12	— to 60	30	•	•	•	Synthetic or mixed fabric	1000	•	o	•	o	o	o	65
Refresh	1	—	60	o	o	o	Cotton/Synthetic	/	/	/	/	/	o	o	18
Allergy Care	12	— to 90	60	•	•	o	Cotton/Synthetic	1000	•	•	•	o	o	o	113
Duvet	3	— to 40	30	/	o	o	Cotton	800	•	/	•	o	o	o	74
Shirts	3.5	— to 40	40	•	•	/	Cotton/Synthetic	1000	•	o	•	o	o	o	70
Wool	2	— to 40	—	•	o	o	Machine-washable wool/wool content	800	/	/	•	o	o	/	40
Infantwear	6	— to 90	40	•	•	o	Cotton/Synthetic	1000	•	o	•	o	o	/	92
Spin	/	/	/	/	/	/	Not-fragile fabric	1000	•	/	/	o	o	/	8
Rinse and Spin	12	/	/	•	/	o	Not-fragile fabric	1000	•	/	•	o	o	/	26
Ultra Gentle	3	— to 30	30	•	•	o	/	600	/	/	•	o	o	o	47
Ultra Fresh	/	/	/	/	/	/	/	/	•	/	/	o	o	/	120
Drum Clean	/	— to 90	—	/	/	/	/	600	/	/	/	o	o	/	60

Notes:

— Water will not be heated.

1) Choose 90°C wash temperature only for special hygienic requirements.

2) Reduce detergent amount because the “Express 15” duration is short.

3) If users deactivate the Autodose function, the product will not dose detergent automatically. Manual addition required.

When washing heavy loads, the product may vibrate if loads are tangled.

The registration cycle for AS/NZS 2040.2 Energy and Water Labeling is: Cotton, 40°C, Spin Speed: Max, Rinse: 4, Ultra Fresh off, Detergent off, Softener off. This is the recommended cycle for normally soiled loads in everyday washing. For testing, use 100% powder detergent directly in the drum, add the maximum amount of anti-foaming agent, add PBIS solution, use the standard load, and start the cycle.

Yes, the wool wash cycle of this machine (models HWF12PXW1, HWF12PXB1) has been tested and approved by The Woolmark Company for washing machine-washable wool products, provided they are washed according to the instructions on the garment label and those issued by Haier (Reference M1766).

Yes, this product has an Auto Weight feature (loading weight recognition sensor). For some cycles (including Express 15, Delicate, Bedding, Wool, Mixed), if the load weight is low, the machine will automatically adjust energy consumption, water usage, and washing time accordingly. The displayed cycle duration may vary based on the load weight.

Connect the washing machine to a 220V to 240V~ / 50Hz power supply using the provided power cord and plug. Ensure the socket is earthed and appropriate for the rating plate. Do not use multi-plugs or extensions.

1. Ensure the water inlet connection point is clean and intact.

2. Check that the gaskets are inserted in the inlet hose ends.

3. Connect the angled end of the water inlet hose to the appliance inlet valve. Tighten the screw joint by hand.

4. Connect the other end of the hose to a cold water tap with a 3/4″ thread. Tighten securely.

5. Turn on the tap and check for any water leakage around the joints.

Use only the supplied new hose set; do not reuse old hoses.

– Sort clothes by fabric type (cotton, synthetics, wool, silk etc.) and soil level. Check care labels.

– Separate white clothes from coloured ones. Wash coloured textiles by hand first to check for fading/running.

– Empty pockets of all items (keys, coins, etc.) and remove hard decorative objects (brooches).

– Place garments without hems, delicates (like fine curtains), sensitive items (laundry without firm hem, delicate underwear), and small items (socks, belts, bras) into a wash bag.

– Close zippers, Velcro fasteners, and hooks. Ensure buttons are sewn on tightly.

– Unfold large pieces of fabric like bed sheets and bedspreads.

– Turn jeans and printed, decorated, or colour-intensive textiles inside out. Consider washing separately.

Caution: Non-textile, small, loose, or sharp-edged items can cause malfunctions and damage clothes/appliance.

The PDF provides a chart of common fabric care symbols for Washing, Bleaching, Drying, Ironing, and Professional Textile Care. Refer to the chart on page 19 of the PDF for visual representations and meanings (e.g., wash temperatures, bleach types, drying methods, ironing temperatures, dry cleaning instructions). Note that some symbols shown may not be applicable options on this specific washing machine.

– Put laundry into the drum piece by piece.

– Do not overload. Check the maximum load for the selected cycle (see cycle table).

– Rule of thumb for maximum load: Keep about six inches (approx. 15 cm) of space between the top of the load and the top of the drum.

– Close the door carefully, ensuring no laundry pieces are pinched.

Use only machine wash approved detergent. Washing efficiency depends on detergent quality. Specific detergents are recommended for synthetic and woollen fabrics.

Recommended detergent types per cycle (L = gel/liquid, P = powder, √ = Recommended, o = Optional/Not applicable, – = Deprecated):

Cycle	Universal	Colour	Delicate	Special	Softener
Mixed	VL	√	–	–	√
Express 15	VL	VL	–	–	√
Towels	–	VL	–	–	√
Bedding	√	√	–	–	√
Delicate	–	–	√	√	√
Cotton	√	√	–	–	√
Synthetic	–	V	–	–	√
Refresh	–	–	–	–	–
Allergy Care	√	–	–	√	√
Duvet	–	–	VL	–	o
Shirts	√	–	–	–	√
Infantwear	–	–	√	√	√
Spin	–	–	–	–	–
Rinse and Spin	–	–	–	–	–
Sport	–	–	√	√	–
Wool	–	–	–	√	√
Drum Clean	–	–	–	√	–
Ultra Gentle	–	–	√	√	√
Ultra Fresh	–	–	–	–	–

Recommended usage temperatures:

– Laundry powder: 20°C to 90°C* (best use: 40-60°C)

– Color detergent: 20°C to 60°C (best use: 30-60°C)

– Wool/delicate detergent: 20°C to 30°C (best use: 20-30°C)

* Use 90°C only for special hygienic needs.

* If using 60°C or above, consider using less detergent. Use special disinfectant suitable for cotton if needed.

* It’s better to use less or no suds detergent powder.

If using liquid detergent manually (Autodose off), it is not recommended to use the delay start function.

1. Slide out the detergent drawer. 2. Put the required amount of powder detergent into compartment (3). For liquid detergent, follow the detergent manufacturer’s instructions, possibly using a dosing ball directly in the drum or compartment 3 if suitable. Concentrated liquid detergent should be diluted before adding if using the drawer. 3. Push the drawer back gently. Follow instructions on the detergent package.

1. Connect power and water supply.

2. Prepare and load the laundry.

3. Add detergent (either let Autodose handle it or add manually if Autodose is off).

4. Press the “Power” button to switch on the appliance.

5. Turn the dial to select the desired wash cycle.

6. Adjust options and settings (Temp, Spin, Rinse, Stains, UV Sanitise, etc.) as needed using the buttons and display.

7. Press the “Start/Pause” button to begin the cycle. The LED will stop flashing and light up continuously.

Before first use, it’s recommended to run the “Drum Clean” (or “Self-clean”) cycle with no load and a small amount of detergent in the powder compartment (3) or a special machine cleaner to remove any possible manufacturing residues or odours.

– To interrupt: Gently touch the “Start/Pause” button. The machine will pause. Touch it again to resume operation.

– To cancel: Touch the “Start/Pause” button to interrupt the cycle. Then, select a new cycle using the dial (this cancels the previous cycle and its settings). Adjust settings for the new cycle and press “Start/Pause” to begin.

Changes to settings are only possible by cancelling the cycle.

1. The screen will display “END” at the end of the cycle.

2. The appliance will switch off automatically (unless Wi-Fi connected and awaiting commands).

3. Remove laundry as soon as possible to avoid wrinkles.

4. Turn off the water supply tap.

5. Unplug the power cord.

6. Open the door to prevent moisture and odour build-up. Leave it open while not in use.

For safety reasons, the door is locked during the washing cycle. It can only be opened at the end of the cycle or after the cycle has been cancelled correctly. If the water level is high, water temperature is high, or the drum is spinning, the door cannot be opened. The screen may display “Lock” if conditions for opening the door (water level, temperature, rotational speed) are not met.

1. Switch on the appliance. 2. Go to the settings screen (touch the gear icon). 3. Select “Voice”. 4. Select “OFF” to deactivate the buzzer sound. Select “ON” to activate the buzzer sound.

1. Ensure your home Wi-Fi network is turned on.

2. On your mobile device, visit the Haier smart appliance website for your region (Australia: https://www.haier.com.au/smart, New Zealand: https://www.haier.co.nz/smart) to download the Smart HQ app.

3. Register and create an account within the app.

4. Follow the step-by-step guidance in the app and on your washing machine display to add your appliance and set up the Wi-Fi connection. This may take up to 10 minutes.

You may need to put the washer into pairing mode (Press and hold Power button for 5 seconds until ‘APP’ shows) and use the Remote Mode button/Pair function on the washer’s display during setup.

– Use the recommended maximum load size for the cycle to achieve the best use of energy, water, detergent, and time.

– Do not overload (allow hand width clearance above laundry).

– For slightly soiled laundry, select the Express 15 cycle.

– Apply exact dosages of each washing agent.

– Choose the lowest adequate washing temperature; modern detergents clean efficiently below 60°C.

– Only raise default settings (like temperature) for heavy staining.

– The “Mixed” cycle is suitable for normally soiled cotton laundry washable at 40°C or 60°C.

– Generally, the most energy-efficient cycles are those that run at lower temperatures and for longer durations.

Clean the drawer regularly to ensure no detergent residues remain:

1. Pull out the drawer until it stops.

2. Press the release button/lock tab (labeled 4 in Fig 3-24) and remove the drawer completely.

3. Wipe the inside of the drawer housing (sink) clean with a towel.

4. Flush the drawer with water until it is clean.

5. Insert the drawer back into the appliance.

Unplug the machine first. Use a soft cloth with mild soap liquid to clean the machine casing and rubber components. Do not use organic chemicals or corrosive solvents.

Clean the inlet valve filter regularly to prevent blockage by substances like lime:

1. Unplug the power cord and turn off the water supply tap.

2. Unscrew the water inlet hose from the back of the appliance and from the tap.

3. Locate the filter screen inside the valve connection point on the appliance (and potentially one in the hose end connecting to the tap).

4. Carefully remove the filter(s) (may require pliers).

5. Flush the filter(s) with water and clean with a brush.

6. Reinsert the filter(s) and reinstall the inlet hose securely.

7. Turn on the tap and check for leaks.

– Check the drum and the groove of the door gasket (rubber seal) regularly for accidentally washed items like pins, coins, etc., as these can cause rust stains and damage.

– Use a non-chloride cleaner to remove any rust stains, following the cleaner manufacturer’s instructions.

– Do not use hard objects or steel wool for cleaning.

– After cleaning, open the door and use a towel to wipe any stains and foam from around the gasket, keeping both the inside and outside of the gasket clean.

– For regular hygiene maintenance, run the “Drum Clean” (or “Self-clean”) cycle approximately every 100 cycles. Add a small amount of detergent to compartment (3) or use a special machine cleaner.

If the appliance is left idle for a longer period:

1. Pull out the electrical plug.

2. Turn off the water supply tap.

3. Open the door to prevent the formation of moisture and odours. Leave it open while not used.

Before the next use, carefully check the power cord, water inlet, and drain hose to ensure they are properly installed and without leakage.

Clean the pump filter about once a month, or sooner if the appliance:

– Doesn’t drain the water.

– Doesn’t spin.

– Makes unusual noises while running (potentially due to filter blockage).

WARNING: Water in the pump filter can be very hot! Ensure water has cooled down before proceeding.

Steps:

1. Turn off and unplug the machine.

2. Push and open the service flap (usually at the bottom front).

3. Place a flat container underneath to catch residual water (there might be a significant amount).

4. Pull out the small drain hose located near the filter.

5. Hold the end of the drain hose over the container and remove the sealing plug from the hose end to let the water drain completely.

6. Once drained, replace the sealing plug securely in the drain hose and push the hose back into place.

7. Unscrew and remove the pump filter by turning it counterclockwise.

8. Remove contaminants and dirt from the filter (e.g., under running water).

9. Carefully clean the filter housing area as well.

10. Reinstall the clean filter by screwing it back in clockwise until it is tight and the handle is in a vertical position (does not move further).

11. Close the service flap.

CAUTION: The pump filter sealing must be clean and undamaged. If the filter lid is not fully tightened, water can escape. The filter must be in place, or leakage may occur.

Problem Code	Cause	Solution
CLR FLTR	Drainage error, water is not fully drained within 6 minutes.	• Clean pump filter. • Check drain hose installation.
E2	Lock error.	• Shut the door properly.
E4	• Water level not reached after 12 minutes. • Drain hose is self-syphoning.	• Make sure that tap is fully opened and water pressure is normal. • Check drain hose installation.
E8	Water protective level error.	• Contact customer service.
E5	Drainage error. Water is not fully drained in set time.	• Clean pump filter. • Check drain hose installation.
F3	Temperature sensor error.	• Contact customer service.
F4	Heating error.	• Contact customer service.
F7	Motor error.	• Contact customer service.
FA	Water level sensor error.	• Contact customer service.
FH	The Wi-Fi module fails to be configured.	• Contact customer service.
FO	Water overflowed abnormally.	• Open drain pump to drain. Shut down the machine. Contact customer service.
FCO/FC1/FC2	Abnormal communication error.	• Contact customer service.
FC28	The 12V load control board communication abnormality.	• Check the stepper motor drive board or connecting harness.
FCU	Signal transmission error between the display board and the flow board.	• Check the wiring connection between the UI and WP panel, check the UI panel.
nd	Model has not been selected.	• Set the machine model (likely requires service technician).
Lock	The water level, temperature, or spin speed does not meet the requirements for opening the door.	• Wait for the cycle to end or cancel the cycle properly and wait for conditions to allow door opening. Contact customer service if persists.
Eb	Laundry is caught in the door when closed.	• Please open the door and put the clothes into the drum completely. Then press the “Start” button to run the cycle.

Problem	Possible Cause	Solution
Washing machine fails to operate.	Cycle is not yet started.	• Check cycle and press Start/Pause.
	Door is not properly closed.	• Close the door properly.
	Machine has not been switched on.	• Switch the machine on (Power button).
	Power failure.	• Check power supply.
	Key lock is activated.	• Deactivate key lock.
Washing machine cannot be filled with water.	No water supply.	• Check water tap is open.
	Inlet hose is kinked.	• Check inlet hose for kinks.
	Inlet hose filter is blocked.	• Unblock/clean inlet hose filter.
	Water pressure is less than 0.05 MPa.	• Check water pressure.
	Door is not properly closed.	• Close the door properly.
Machine is draining while being filled.	• Height of drain hose is below 60 cm. • Drain hose end could reach into water.	• Make sure drain hose is properly installed (height 60-100cm, end not in water).
Drainage failure.	Drain hose is blocked.	• Unblock drain hose.
	Pump filter is blocked.	• Clean pump filter.
	Drain hose end is higher than 100 cm above floor level.	• Make sure drain hose is properly installed (height 60-100cm).
Strong vibration while spinning.	Not all transportation bolts have been removed.	• Remove all transportation bolts.
	Appliance is not on solid and flat ground.	• Ensure solid and flat ground, level the appliance.
	Something wrong with the load (unbalanced).	• Check load weight and balance. Redistribute load if necessary.
Operation stops before wash cycle ends.	Water or electric failure.	• Check power and water supply.
Operation stops for a period of time.	Appliance displays error code.	• Consider display codes and solutions.
	Problem due to load pattern (unbalance).	• Reduce or adjust load. Restart cycle if needed.
	During soaking process (if applicable).	• This is normal for cycles with a soak phase.
Excessive foam overflows drum and/or detergent drawer.	Detergent is not appropriate (e.g., hand wash detergent).	• Check detergent recommendations. Use low-suds machine detergent.
	Excessive use of detergent.	• Reduce amount of detergent.
Automatic adjustment of washing time.	Cycle duration can change automatically.	• This is normal (due to Auto Weight, foam detection, unbalance correction) and doesn’t affect functionality.
Spinning fails.	Unbalance of laundry.	• Check machine load and laundry distribution. Run a spinning cycle again.
Unsatisfactory washing result.	Degree of soil does not match selected cycle.	• Select another, more appropriate programme.
	Detergent quantity was not sufficient.	• Use correct amount of detergent according to soil level and manufacturer specs.
	Maximum load has been exceeded.	• Reduce loading.
	Laundry was unevenly distributed in the drum.	• Loosen the laundry, ensure even distribution.
Washing powder residues are on the laundry.	Insoluble particles of detergent can remain as white spots.	• Perform extra rinse. • Try to brush the residues from the laundry. • Choose another detergent (e.g., liquid).
Laundry has grey patches.	Caused by fats such as oils, creams or ointments.	• Pretreat the laundry with a special cleaner before washing.

If too much foam is detected during the spin cycle, the motor stops, and the drain pump will activate for 90 seconds to try and eliminate the foam. If this foam elimination process fails after 3 attempts, the cycle will end without spinning. Reduce detergent dosage in future washes.

The current cycle and its settings will be saved. When power is restored, operation will resume automatically. In an emergency (like a power failure when the door is locked), you can manually open the door lock if needed. First, ensure the water level is lowered sufficiently by draining the water via the pump filter’s emergency drain hose (as described in pump filter cleaning). Then, locate the manual unlock lever (A, usually near the pump filter area, see Fig 10-1). Pull this lever gently until the door unlocks with a click. Note: The door can only be unlocked if the machine is in a safe state (water level below the window, drum temperature below 55°C, drum not spinning).

Take the appliance out of the packaging. Remove all packaging material, including the protecting film on the cabinet and the polystyrene base. Keep packaging materials out of children’s reach and dispose of them in an environmentally friendly manner. Water drops on the plastic bag or porthole are normal (from factory tests).

Installation is optional to help reduce noise.

1. You will find four pads (two longer, two shorter) in the packaging.

2. Carefully lay the washing machine down on its side, with the porthole pointing upwards and the bottom side facing you.

3. Take out the noise reduction pads and remove the protective film from the double-sided adhesive.

4. Paste the pads around the bottom edge of the machine cabinet as shown in Figure 11-3: the two longer pads in positions 1 and 3 (front and back edges), and the two shorter pads in positions 2 and 4 (side edges).

5. Carefully set the machine upright again.

Transportation bolts clamp internal components during shipping to prevent damage. They MUST be removed before use.

1. Locate the 4 bolts on the rear side of the machine.

2. Unscrew and remove all 4 bolts using an appropriate spanner.

3. Pull out the plastic spacers associated with the bolts.

4. Fill the holes left by the bolts with the provided blanking plugs.

Keep all parts of the transport protection (bolts and spacers) in a safe place for later use if the appliance needs to be moved again.

If the machine needs to be moved, especially to a distant location, reinstall the transportation bolts (removed during initial setup) in reverse order to protect the internal components during transit. Remember the appliance is heavy; use 2 people.

Proper levelling minimizes vibrations, noise, and wear and tear. The floor should be stable and flat. Use a spirit level for accuracy.

1. Locate the adjustable feet at the bottom corners of the machine.

2. Loosen the locknut (1) on each foot using a wrench.

3. Adjust the height of each foot (2) by turning it until the appliance is perfectly level in all directions (check with spirit level on top edges).

4. Once level, tighten the locknut (1) firmly against the machine housing on all feet to secure the position.

The drain hose must discharge at a height between 60 cm and 100 cm from the appliance’s bottom line. Always fix the hose to the clip on the back of the appliance if possible.

Connection options:

1. **To a sink:** Hang the drain hose over the edge of a sink using the U-support bracket provided. Ensure the U-support is secured sufficiently to prevent slipping.

2. **To a standpipe:** The internal diameter of the standpipe (with vent-hole) must be at least 40 mm. Insert the drain hose 60-100 mm into the pipe. Attach the U-support to the hose and secure it (e.g., with a tie) to prevent it from slipping out of the pipe.

3. **To a sink spigot:** Connect the drain hose to the under-sink spigot. The connection point must be above the siphon trap. If the spigot is closed by a blanking pad (A), this must be removed first. Secure the drain hose to the spigot with a clamp.

CAUTION:

– The drain hose should not be submerged in water.

– Ensure the connection is securely fixed and leak-free.

– If the hose is placed on the ground or the discharge point is less than 60 cm high, the machine may continuously drain while filling (self-siphoning).

– Do not extend the drain hose. If a longer hose is needed, contact customer service.

Before plugging in the appliance, check that:

– The power supply, socket, and fusing are appropriate for the details on the rating plate.

– The power socket is properly earthed (grounded).

– No multi-plug adapters or extension cords are used.

– The power plug and socket match fully.

Ensure all connections (power, drain, fresh water) are firm, dry, and leak-free. Make sure hoses and cords are not crushed, kinked, or twisted. If the supply cord is damaged, it must be replaced by a service agent to avoid hazards.

Product Dimensions (mm):

Overall height (Min)*	850
Overall height (Max)*	865
Overall width	595
Overall depth**	678
Depth with door open	1169

*Exact height depends on foot adjustment.

**Includes dial and door (when closed).

Actual dimensions may vary by ± 2mm.

Cavity Dimensions (mm):

Minimum cavity height	865
Minimum cavity width	622
Minimum cavity depth (Flush with front panel)	688
Minimum cavity depth (In cupboard)	738

Clearance Dimensions (mm):

Minimum washer door clearance to adjacent wall	240
Minimum gap clearance to adjacent product or cabinetry*	15

*Note: The space where you install your washer needs to be at least 40mm wider and 20mm deeper than its dimensions.

Volts	220-240V
Hz	50
Amps (maximum)	10A
Power consumption (w)	2000

If you have a problem with your appliance, first check the Troubleshooting section in the user manual. If you cannot find a solution there, please contact:

– Your local dealer, OR

– The Service and Support area at http://www.haier.com (select your region NZ or AU). Here you can find telephone numbers, FAQs, and activate a service claim.

Before contacting the service team, please have the following information ready (found on the rating plate):

– Model

– Serial No.

Also check the Warranty Card supplied with the product in case of warranty claims. For general business enquiries and more information, refer to http://www.haier.com.