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What are the basic safety precautions for using the GE PROFILE GXCF25FBS water dispenser?

When using your GE PROFILE GXCF25FBS, basic safety precautions should be followed, including the following:

• This water dispenser must be properly installed and located in accordance with these instructions before it is used.

• Do not allow children to climb, stand or hang on the outside of the dispenser, or on the shelves inside the storage cabinet (on some models). They could tip the dispenser over and damage it and seriously injure themselves.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• Unplug the water dispenser before cleaning or making repairs.

• Do not use this dispenser to dispense anything other than water.

• Do not plug in the power cord or turn on the power switches when the water dispenser is empty.

• Wipe up any water spills immediately after loading or unloading water bottles.

• Children should be supervised by a parent when using this product.

• WARNING: Do not use with water that is microbiologically unsafe or of unknown quality.

• CAUTION: The dispenser heats water to a temperature of approximately 194°F (90°C). Water temperatures above 125°F (52°C) can cause severe burns or death from scalding. Children, the disabled and the elderly are at highest risk of being scalded.

• NOTICE: This product is intended solely for use in chilling canned and boxed beverages, and packaged nonperishables.


How should I properly install and locate my GE PROFILE GXCF25FBS water dispenser?

• Allow at least 1″ (2.5 cm) of space between the back of the water dispenser and the wall to allow for proper air circulation.

• Do not install the water dispenser where the temperature will go below 50°F (10°C) or above 100°F (38°C).

• Install the water dispenser on a level floor strong enough to support it when fully loaded. Do not install where it will be subject to direct sunlight, heat or moisture.

• Stainless steel panels (on some models) are covered with protective film. Remove the film before operating the product.


What are the grounding instructions for the GE PROFILE GXCF25FBS?

WARNING: Improper use of the grounding plug can result in a risk of electric shock.

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock. This appliance is equipped with a power cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

Consult a qualified electrician if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.

If the outlet is a standard 2-prong wall outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.

• Do not under any circumstances cut or remove the third (ground) prong from the power cord.

• Do not use an adapter plug with this appliance.

• Do not use an extension cord with this appliance. If the power cord is too short, have a qualified electrician install an outlet near the appliance.

• For best operation, plug the appliance into its own electrical outlet on a dedicated circuit to prevent flickering of lights, blowing of fuse or tripping of circuit breaker.


How do I properly dispose of my old GE PROFILE GXCF25FBS water dispenser?

Your old water dispenser may have used a regulated refrigerant in its cooling system. These refrigerants are believed to harm stratospheric ozone. If you are throwing away your old dispenser, make sure the refrigerant is removed and recovered for proper disposal by an EPA-certified technician. If you intentionally release this refrigerant, you can be subject to fines and imprisonment under provisions of environmental legislation.


What are the main features and parts of the GE PROFILE GXCF25FBS water dispenser?

The GE PROFILE GXCF25FBS includes the following features and parts:

1. Bottle Support Collar

2. Separator

3. Cold Water Tank

4. Hot (Red) and Cold (Blue) Power Switch (back of dispenser on equipped models)

5. Indicator Lights

6. Hot, Room Temperature, and Cold Water Dispenser Buttons

7. Dispenser Drip Tray and Grille

8. Compartment Drip Tray (on certain models)

9. Chiller Compartment or Storage Compartment (depending on model)

10. Compartment Shelf

11. Drainage Cap

12. Silicon Stopper


How do I load a water bottle and start up my GE PROFILE GXCF25FBS for the first time?

Before first use, sanitize the dispenser water tanks (see “How do I sanitize and clean the water tanks of my GE PROFILE GXCF25FBS?”).

IMPORTANT: Make sure the dispenser is unplugged with both the hot and cold power switches set to the O (off) position. Before placing the water bottle on the dispenser, wash hands and wipe the top of the bottle with a clean cloth. Avoid touching the part of the bottle that will be in contact with the water dispenser. Make sure the water level in the top of the dispenser is low enough to allow for proper bottle installation to prevent overflow.

1. Peel the label from the top cover of the bottle (if present). Do not remove the entire bottle cap.

2. Place the bottle on top of the dispenser, aligning the dispensing valve probe to the center of the water bottle cap. Press down until the probe penetrates the bottle cap, allowing the bottle to rest on the support collar.

3. IMPORTANT: Press both dispense buttons until water runs from both taps.

4. Plug in the dispenser.

5. Set the COLD and HOT power switches (located on the top left rear of the dispenser) to the I (on) position.

6. Allow 30 minutes for water to reach hot and cold temperatures.


How does the Child Safeguard feature work on the GE PROFILE GXCF25FBS?

The HOT dispenser button on your GE PROFILE GXCF25FBS is equipped with a child safeguard that reduces the risk of hot water being dispensed accidentally or by small children. To dispense hot water, rotate the knob counterclockwise and push the button in. The knob will reset automatically when the button is released.

CAUTION: The dispenser heats water to a temperature of approximately 190°F (88°C). Water temperatures above 125°F (52°C) can cause severe burns or death from scalding. Children should be supervised by a parent when using this product.


How do I clean the outside and chiller/storage compartment of my GE PROFILE GXCF25FBS?

IMPORTANT: Set both power switches (if equipped) to the O (off) position and unplug the water dispenser before cleaning.

The cabinet and compartment of the dispenser can be washed with mild soap and water. Rinse thoroughly with clear water. Never use commercial cleaners or abrasive scouring powders.

To clean the condenser coils, sweep away or vacuum any dust from the coils on the back of the unit. For best results, use a brush specially designed for this purpose, which is available at most appliance stores.


How do I clean the stainless steel surfaces on my GE PROFILE GXCF25FBS?

Do not use a steel wool pad; it will scratch the surface.

To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface.


How do I clean the inside of the chiller compartment on my GE PROFILE GXCF25FBS?

To help prevent odors, leave an open box of baking soda in the chiller compartment.

Unplug the dispenser before cleaning. Use a solution of warm water and baking soda – about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry. Clean other parts of the chiller compartment, including door gaskets and all plastic parts, the same way.


How do I clean the drip tray and grille on my GE PROFILE GXCF25FBS?

The dispenser drip tray is not self-draining. To reduce water spotting or deposits, the tray and its grille should be emptied, cleaned, and wiped dry regularly. You can clean it with mild soap or place it on the top rack of the dishwasher.


How do I drain the GE PROFILE GXCF25FBS water dispenser?

The dispenser should be drained before cleaning the tanks and before leaving for long vacations or absences.

1. Set both power switches (if equipped) to the O (off) position and unplug the dispenser.

2. Remove the water bottle from the dispenser.

3. Put a container that will withstand hot water under the hot water tap. Press the hot dispenser button until the water is cool (about 1 quart). Add water to the cold water reservoir as needed.

4. Dispense water from both buttons into container(s) until no more water can be dispensed (about 1 quart of water still remains in the dispenser).

5. Place a large bucket beneath the drain outlet on the rear of the dispenser.

6. Using a Phillips screwdriver, loosen the screws on the bracket covering the drain outlet cap. Rotate the bracket out of the way to allow access to the cap.

7. Remove the cap and silicon stopper from the drain outlet and allow water to drain. After draining, replace the stopper and cap.

8. Rotate the bracket back into place and tighten screws.

Make sure to install a full bottle and dispense water from the hot water tap before plugging in and turning on the dispenser.


How do I clean the separator on the GE PROFILE GXCF25FBS?

IMPORTANT: Set both power switches (if equipped) to the O (off) position and unplug the water dispenser before cleaning.

1. Remove the water bottle and drain the dispenser.

2. Remove the support collar by turning counterclockwise and pulling straight off.

3. Remove the plastic separator by pulling straight out (you may need to twist slightly to loosen).

4. Clean the separator with dish soap and water or in the top rack of the dishwasher.

5. Dry the separator thoroughly on both sides.

6. Using a clean cloth or paper towel, thoroughly dry the cold water reservoir.

7. Place the separator back in the dispenser. Make sure the long, tapered end of the separator is positioned firmly on the metal plug on the bottom of the reservoir.

8. Replace the support collar and turn clockwise until it is firmly in place.

9. Install a full water bottle on the dispenser.


How do I sanitize and clean the water tanks of my GE PROFILE GXCF25FBS?

Periodically the water dispenser tanks must be sanitized to prevent unpleasant tastes and cleaned to remove mineral deposits.

To Sanitize:

1. Before cleaning, set both power switches (if equipped) to the O (off) position and unplug the water dispenser. NOTE: For first-time installation, skip steps 2-4.

2. Empty the water bottle, then remove it from the dispenser.

3. Drain the water tanks.

4. Reinstall the silicon stopper and drain cap.

5. DO NOT ADD BLEACH FIRST OR DIRECTLY TO THE DISPENSER. Concentrated bleach may damage plastic. Add 1/2 teaspoon (2.5 ml) of ordinary 6.0% maximum household bleach to a 2 quart (2 liter) pitcher filled with tap water.

6. Pour the solution in the opening at the top of the dispenser.

7. Repeat steps 5 and 6 until the dispenser is full.

8. Press the hot and cold dispenser buttons until the water just begins to flow from the taps.

9. Allow to sit for 15-20 minutes.

10. Rinse out the bleach solution by draining the water tanks into a large bucket. Make sure that the silicon stopper is NOT installed. Then, remove the separator and wipe out the cold water reservoir. Clean, then reinstall the separator and collar. Pour approximately 1 gallon (4 liters) of fresh tap water into the top and allow it to drain. Flush with an additional 1 gallon of fresh tap water and allow to drain.

11. Reinstall the silicon stopper and drain cap.

12. Install a fresh water bottle.

13. Dispense 1 quart (1 liter) of water from each tap and taste to make sure the bleach solution is completely removed. If you continue to taste chlorine, repeat steps 10–13 until the taste is gone.

14. Plug in the dispenser and turn on the power switches.

To Remove Mineral Deposits:

Mix 2 quarts (2 liters) of water with two quarts of vinegar OR mix 1 gallon of water (4 liters) with 16 ounces (454 g) of citric acid crystals. Bleach does not remove mineral deposits. Do this in place of step 5 when sanitizing to remove mineral deposits.


How do I defrost the chiller compartment of my GE PROFILE GXCF25FBS?

Defrost whenever frost on the wall of the chiller compartment becomes excessive. Never use a sharp or metallic instrument to remove frost as it may damage the liner. We recommend using a plastic scraper. Do not use any electrical device in defrosting your chiller compartment.

To defrost:

• Remove items from the compartment.

• Turn the Cold (Blue) Power switch (if equipped) to off and unplug the dispenser.

• Put several towels in the bottom of the compartment to collect water.

Defrosting usually takes a few hours. To defrost faster, keep the door open.

After defrosting:

• Remove the wet towels and wipe up any remaining water.

• Wipe the compartment with a dry cloth.

• Plug in the unit and turn on the Cold (Blue) power switch (if equipped). Return items to the unit.


How do I prepare my GE PROFILE GXCF25FBS for a vacation?

For long vacations or absences, set both power switches (if equipped) to the O (off) position.

1. Unplug the water dispenser.

2. Remove the water bottle.

3. Drain the water tanks.

4. Dry the separator thoroughly on both the top and bottom.

5. Leave the door of the chiller compartment open.

After returning from vacation, make sure to sanitize the water tanks before using the dispenser.


What are the specifications of the GE PROFILE GXCF25FBS water dispenser?

Chilling Rate: approx. 0.5 gallons (2 liters) per hour

Heating Rate: approx. 0.8 gallons (3 liters) per hour

Capacity: 3 or 5 gallon bottle

Power Consumption: Heating: 480 watts max. Cooling: 125 watts max.


Why does the water from my GE PROFILE GXCF25FBS have a poor taste or odor?

This may be due to the separator needing cleaning or the unit needing to be sanitized.

• See instructions on how to clean the separator.

• See instructions on how to sanitize the water tanks.


Why is the water from my GE PROFILE GXCF25FBS not hot enough or cold enough?

There are several possible causes for the water not reaching the correct temperature:

Dispenser is unplugged: Push the plug completely into the outlet.

The fuse is blown/circuit breaker is tripped: Replace the house fuse or reset the circuit breaker. If too many items are plugged into a single circuit, move some items to a different circuit.

All the water in the water tank has been used: Wait 30 minutes for water to heat or cool.

Temperature limiter tripped: Set the hot and cold power switches (on the back of the dispenser, if equipped) to the O (off) position. Wait 5 minutes; then set the switches to the I (on) position. Unplug the unit for 5 minutes if the model does not have separate power switches. Wait 30 minutes for water to heat or cool.


Why is my GE PROFILE GXCF25FBS not dispensing any water?

If there is no water flow, it could be due to an empty water bottle or clogged tanks.

Empty water bottle: Replace with a new bottle of water.

Mineral deposits clogging tanks: Follow the care and cleaning instructions to remove mineral deposits.


Why won’t the cold water button on my GE PROFILE GXCF25FBS dispense water?

This could be because the chiller door is open or there is an ice buildup.

Chiller door has been left open: Close the chiller door.

Ice buildup blocking water flow: Turn off the cold power switch (if equipped) or unplug the unit overnight. Once water can be dispensed from the faucet, plug the unit back in or turn the cold power switch back to the ON position.


Why is my GE PROFILE GXCF25FBS leaking from the outside?

If your water dispenser is leaking, there may be a crack or pinhole in the water bottle. Replace it with a new bottle of water.


Why doesn’t the compressor on my GE PROFILE GXCF25FBS start when plugged in?

This is likely normal operation. The compressor start may be delayed by up to 3 minutes on certain models to prolong the compressor life. Wait for up to 3 minutes for the compressor to start.


Why does the water bottle on my GE PROFILE GXCF25FBS feel warm?

The water system may be overfilled, causing water to boil in the hot tank and bubble up into the bottle. To resolve this, dispense cold water until air is released into the bottle.


Why is my GE PROFILE GXCF25FBS water dispenser noisy?

Various noises can be part of normal operation or indicate an issue:

Water dispenser is uneven: Make sure the unit is installed on a level floor strong enough to support it when fully loaded.

Bottle making a gurgling noise as water fills the tanks: This is normal.

Hot water boiling sound: This is normal.

Dispenser or water bottle shakes when the cooling system cycles off: This is normal.


Why are there particles floating in the water from my GE PROFILE GXCF25FBS?

If you see particles in your water, it may be because the water has a high mineral content. Try finding a water source with lower hardness.


Why is there a foul odor in the air around my GE PROFILE GXCF25FBS?

A foul odor may indicate that the hot water tank is empty or not completely full. Press the hot dispenser button until water flows to remove air from the hot tank.


Why doesn’t the chiller operate on my GE PROFILE GXCF25FBS?

If the chiller is not working, check the following:

Chiller is not on: Turn the Cold (Blue) power switch on, if equipped.

Water dispenser is unplugged: Push the plug completely into the outlet.

The fuse is blown/circuit breaker is tripped: Replace fuse or reset the breaker.


Why is my GE PROFILE GXCF25FBS vibrating or rattling?

Slight vibration is normal. However, if it’s excessive, the water dispenser may be on an uneven surface. Use shims to level the unit.


Why does the compressor on my GE PROFILE GXCF25FBS run for long periods?

The compressor running for long periods can be due to several reasons:

Large amounts of food placed in cooler: This is normal as the unit works to cool the new items.

Door left open: Check to see if a package is holding the door open.

Hot weather or frequent door openings: This is normal.

Normal when unit is first plugged in: Wait 24 hours for the unit to completely cool down.

Not enough clearance from the wall: Make sure there is enough air circulation around the unit.

Water system overfilled: Dispense water from the cold faucet until air is released into the bottle.


Why is the chiller compartment on my GE PROFILE GXCF25FBS too warm?

If the chiller compartment is too warm, the door may have been left open. Check to see if a package is holding the door open.


Why is the compartment or cold water in my GE PROFILE GXCF25FBS too cold or frozen?

This may be due to low ambient temperature. Place the unit in a room temperature environment.


Why does the chiller compartment on my GE PROFILE GXCF25FBS have an odor?

An odor can be caused by foods transmitting odor to the chiller or if the interior needs cleaning.

• Foods with strong odors should be tightly wrapped.

• Keep an open box of baking soda in the unit; replace every three months.

• See care and cleaning instructions.


Why is moisture forming on the outside of the chiller compartment of my GE PROFILE GXCF25FBS?

This is not unusual during periods of high humidity and/or temperature. To manage this:

• Wipe the surface dry.

• Operate the unit in a temperature- and humidity-controlled location.

• Place the unit in a tray to contain moisture accumulation.


Why does moisture collect inside the chiller compartment of my GE PROFILE GXCF25FBS?

In humid weather, air carries moisture into the chiller compartment when the door is opened. This is often caused by too frequent or too long door openings. To manage this:

• Minimize the time the door is open.

• Wipe the surface dry.

• Empty the internal drip tray.

• Operate the unit in a temperature- and humidity-controlled location.

• Place the unit in a tray to contain moisture accumulation.


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