EPOS IMPACT 860 ANC (01) PDF Document

Free English EPOS IMPACT 860 ANC (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.

CLICK HERE TO DOWNLOAD EPOS IMPACT 860 ANC (01) PDF DOCUMENT

If this is not the document you want for this product, click here to see if we have any other documents for this product.

How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.

How do I adjust and wear the EPOS IMPACT 860 ANC for good sound quality and comfort?

Adjust the EPOS IMPACT 860 ANC so that the ear pads rest comfortably on your ears.

Rotate the boom arm to change wearing side. You can swap the stereo channels via EPOS Connect.

How do I position the microphone on the EPOS IMPACT 860 ANC for best call quality?

Bend and rotate the boom arm so that the microphone is about 0.8” (2 cm) from the corner of your mouth for best call quality.

What are the options for connecting the EPOS IMPACT 860 ANC to a computer?

You can connect the EPOS IMPACT 860 ANC directly to your computer by attaching or detaching the USB-A adapter and plugging the headset into a USB-C or USB-A port of your computer. The headset switches on and off with your computer.

How do I connect the EPOS IMPACT 860 ANC to a mobile device?

To connect the EPOS IMPACT 860 ANC to a mobile device, detach the USB-A adapter and plug the headset into the USB-C port of your mobile device. The headset switches on and off with your mobile device. Note that some functions may depend on the connected mobile device and apps and may not work for all of them.

How can I install the EPOS Connect desktop app for the EPOS IMPACT 860 ANC?

Download the software from eposaudio.com/connect. Install the software. You need administrator rights on your computer – if necessary, contact your IT department.

How do I change the audio settings for the EPOS IMPACT 860 ANC in Microsoft Windows?

Right-click the Audio icon.

Select under output IMPACT 8xO as speaker.

Select under input IMPACT 8xO as microphone.

What are the three independent volume settings for the EPOS IMPACT 860 ANC?

1. Call volume during an active call.

2. Media volume during media streaming.

3. Ring tone, tones and voice prompts volume when EPOS IMPACT 860 ANC is in idle mode (not during a call or media streaming).

How do I change the volume on the EPOS IMPACT 860 ANC?

Move the Multi-function slider to + or – to increase or reduce the volume. You hear a double beep for maximum or minimum volume.

Alternatively, you can adjust the volume for calls and media streaming on your connected device.

How do I adjust the headset’s microphone volume for softphones when using the EPOS IMPACT 860 ANC?

Initiate a call on your connected device to someone who will help you find the correct volume setting for your microphone.

Change the microphone volume in your softphone application and/or in your computer’s audio application.

How do I mute or unmute the microphone on the EPOS IMPACT 860 ANC?

Move the boom arm up to mute (you feel a slight resistance) or down to unmute the microphone. OR

Tap the Multi-function slider to mute or unmute the microphone. The Mute LED lights up red while muted.

The microphone will also be muted by taking the headset off and unmuted when you put it on again. This function could be activated/deactivated via EPOS Connect.

If you are talking while the microphone is muted, the LED flashes red. This function could be activated/deactivated via EPOS Connect.

How do I switch Active Noise Cancellation (ANC) on or off on the EPOS IMPACT 860 ANC?

Press the ANC button for 2 seconds or use EPOS Connect to activate or deactivate ANC.

How can I use and adjust ANC on the EPOS IMPACT 860 ANC?

The EPOS IMPACT 860 ANC is equipped with Adaptive ANC and responds to the surrounding noise level to activate just as much ANC as is needed at a given time. This decreases the feeling of occlusion for situations where it is not needed.

The additional ANC Level slider allows you to set your individual ANC intensity when adaptive mode is deselected.

Via EPOS Connect you can choose or adjust your ANC mode.

Available Noise Control settings:

Adaptive ANC: Adjusts the ANC intensity automatically.
ANC Level: Change the ANC intensity to your preferred level.

How do I switch TalkThrough on or off on the EPOS IMPACT 860 ANC?

Activate ANC (see former pages).

Tap the ANC button to activate or deactivate TalkThrough. Media playback will be paused or muted.

How can I adjust the TalkThrough intensity on the EPOS IMPACT 860 ANC?

Via EPOS Connect you can change the TalkThrough intensity via the Noise Control settings.

What is required to make calls via the computer using the EPOS IMPACT 860 ANC?

Install a softphone (VoIP Software) or ask your admin for support. The Busylight LED lights up red as long as you are in a call or there is a call on hold.

How do I make a call using the EPOS IMPACT 860 ANC?

Initiate the call on your connected device. The Busylight LED lights up red as long as you are in a call.

How can I accept an incoming call on the EPOS IMPACT 860 ANC?

You can accept a call in three different ways:

A Tap the Hook button. OR

B Move the boom arm down. OR

C Put the headset on if not worn. The headset is equipped with a wear detection sensor that registers when the headset is worn.

Note: Functions B and C could be activated/deactivated via EPOS Connect.

How do I reject a call using the EPOS IMPACT 860 ANC?

Press the Hook button for 2 seconds.

How do I put a call on hold (pause) or unhold a call using the EPOS IMPACT 860 ANC?

Double tap the Hook button to put a call on hold or unhold the call.

How do I end a call using the EPOS IMPACT 860 ANC?

Tap the Hook button to end the call. OR

End the call via your connected device.

How do I manage multiple calls using the EPOS IMPACT 860 ANC?

Two calls can be managed simultaneously. If you receive a call during an active call, a knock on tone will be played.

To Accept / reject the second call:

Active call	2nd incoming call	Action (Press Hook & Teams button)
Accept call icon	Accept call icon	Accepts the incoming call and ends the active call
On hold icon	Accept call icon	Accepts the incoming call and puts the active call on hold
Accept call icon	Reject call icon	Rejects the incoming call and continues the active call

To Toggle between calls / end active call:

Active call	2nd held call	Action (Press Hook & Teams button)
On hold icon	On hold icon	Toggles between the active and held call (Double tap)
On hold icon	On hold icon	Ends the active call and keeps the 2nd call on hold (Single tap)

How do I invoke Microsoft Teams using the EPOS IMPACT 860T / 860T ANC?

A Tap the Hook & Teams button. OR

B Open Microsoft Teams on your connected device.

How do I raise or lower my hand in a Teams meeting using the EPOS IMPACT 860T / 860T ANC?

Press the Hook & Teams button for 1 second and release it to raise or lower hand.

What do the pulsing purple LED indications on the EPOS IMPACT 860T / 860T ANC signify?

The LED pulses purple to indicate:

Meeting Join Notification
Voice Mail Notification
Missed Call Notification

How do I check Teams Notifications on my screen using the EPOS IMPACT 860T / 860T ANC?

Tap the Hook & Teams button.

How do I control media playback using the wear detection sensor on the EPOS IMPACT 860 ANC?

Take the headset off. Media reproduction is paused.

Put the headset on. Media reproduction resumes, if media was paused via the wear detection sensor. This function could be activated/deactivated via EPOS Connect.

How do I control media playback using the button on the EPOS IMPACT 860 ANC?

To play audio, press the Play icon on the Multi-function slider.

To pause audio, press the Pause icon on the Multi-function slider.

To play the next track or previous track, press and hold the Multi-function slider and move it to + or -.

How can I activate or deactivate sensor functions on the EPOS IMPACT 860 ANC via EPOS Connect?

Activate or deactivate Smart Pause functions via EPOS Connect.

Available settings:

Setting	Function
Answer Call	Accepts a call when you put on the headset. Accepts a call if you move the boom arm down.
Mute	Mutes the microphone when headset is removed during a call and unmutes when put on again. Mutes the microphone if you move the boom arm up.
Play/pause	Pauses Media playback when you remove the headset and continues when you put it on again.

How do I adjust the Sidetone for the EPOS IMPACT 860 ANC?

Change the strength for the Sidetone in EPOS Connect.

How do I change the voice prompts’ language on the EPOS IMPACT 860 ANC?

Choose the corresponding voice prompts’ language from the list in EPOS Connect (English by default).

How can I adjust sounds and notifications for the EPOS IMPACT 860 ANC using EPOS Connect?

Change the sounds and notification in EPOS Connect. Available settings include:

Setting	Meaning
Tone & voice prompts	Turns on/off prompts in the headset.
Voice prompt language	Changes language of voice prompts in the headset.
No voice prompts during call	Turns on/off non-essential voice prompts during a call.
Mute interval	Selects the notification interval when the headset is muted.
Talk while muted	Turns on/off the additional flashing of the boom arm LED. The LED generally lights up red while muted. If you activate this function, the LED flashes as soon as you start speaking as an additional reminder.

How do I enable or disable an Audio Limiter for the EPOS IMPACT 860 ANC?

Choose an Audio Limiter in EPOS Connect. Options are:

Setting	Functionality
Off	Deactivates limiter.
EU/US limiter	Activates limiter: max. 90 dB; compliant with Directive 2003/10/EC.
AU limiter	Activates limiter: max. 85 dB; compliant with Directive AS/ACIF G616:2006.

How should I clean the EPOS IMPACT 860 ANC?

Use a dry cloth to clean the product only. Keep all liquids away from the product and do not use any cleansing agents or solvents, as liquids can damage the electronics.

How do I transport and store the EPOS IMPACT 860 ANC to avoid nicks or scratches?

Keep the products in a clean and dry environment.

Store the headset in the case when not in use or when carrying it around. Lift the boom arm and twist in the ear cup(s).

How do I replace the ear pads on the EPOS IMPACT 860 ANC for hygienic reasons?

1. Lift the boom arm and twist in the ear cups.

2. Grasp the edge of the ear pad behind the ear cup and peel it up and away from the ear cup.

3. Slide the edge of the new ear pad into the small recess. Carefully rotate the ear pad anti-clockwise until it is fully attached.

How can I update the firmware of the EPOS IMPACT 860 ANC?

Connect the headset to your computer.

Start EPOS Connect.

If there is a new firmware available the software will guide you through the update process.