EPOS IMPACT 860T (01) PDF Document

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How do I adjust the EPOS IMPACT 860T headset to wear it comfortably?

For good sound quality and best possible wearing comfort for your EPOS IMPACT 860T headset, adjust the headset so that the ear pads rest comfortably on your ears.

You can rotate the boom arm to change the wearing side. Swap the stereo channels via EPOS Connect.

How should I position the microphone on the EPOS IMPACT 860T headset for best call quality?

Bend and rotate the boom arm of the EPOS IMPACT 860T headset so that the microphone is about 0.8 inches (2 cm) from the corner of your mouth for best call quality.

What are the options for connecting the EPOS IMPACT 860T headset?

You can connect the EPOS IMPACT 860T headset either:

A to your computer or

B to your mobile device.

How do I connect the EPOS IMPACT 860T headset directly to a computer?

To connect the EPOS IMPACT 860T headset directly to a computer:

Attach or detach the USB-A adapter.

Plug the headset into a USB-C or USB-A port of your computer. The headset switches on and off with your computer.

How do I disconnect the EPOS IMPACT 860T headset from a computer?

To disconnect the EPOS IMPACT 860T headset from a computer, pull the plug out of the USB port.

How do I connect the EPOS IMPACT 860T headset to a mobile device?

To connect the EPOS IMPACT 860T headset to a mobile device:

Detach the USB-A adapter.

Plug the headset into the USB-C port of your mobile device. The headset switches on and off with your mobile device.

How do I disconnect the EPOS IMPACT 860T headset from a mobile device?

To disconnect the EPOS IMPACT 860T headset from a mobile device, pull the plug out of the USB port.

How can I install the EPOS Connect desktop app for the EPOS IMPACT 860T headset?

The free EPOS Connect software allows you to configure and update your headset and offers additional settings. To install it:

Download the software from eposaudio.com/connect.

Install the software. You need administrator rights on your computer – if necessary, contact your IT department.

How do I change the audio settings for the EPOS IMPACT 860T headset in Microsoft Windows?

Windows usually changes the Audio settings automatically if you connect a new headset. If the EPOS IMPACT 860T headset is connected but you hear no sound:

Right-click the Audio icon.

Select under output IMPACT 8xO as speaker.

Select under input IMPACT 8xO as microphone.

What are the three independent volume settings for the EPOS IMPACT 860T headset?

You can adjust three independent volume settings for the EPOS IMPACT 860T headset:

1. Call volume during an active call.

2. Media volume during media streaming.

3. Ring tone, tones and voice prompts volume when headset is in idle mode (not during a call or media streaming).

How do I change the volume using the Multi-function slider on the EPOS IMPACT 860T headset?

Move the Multi-function slider to + or – to increase or reduce the volume on the EPOS IMPACT 860T headset. You hear a double beep for maximum or minimum volume.

Alternatively, you can adjust the volume for calls and media streaming on your connected device.

How do I adjust the headset’s microphone volume for softphones using the EPOS IMPACT 860T headset?

To adjust the EPOS IMPACT 860T headset’s microphone volume for softphones:

Initiate a call on your connected device to someone who will help you find the correct volume setting for your microphone.

Change the microphone volume in your softphone application and/or in your computer’s audio application.

How do I mute or unmute the microphone on the EPOS IMPACT 860T headset?

You can mute or unmute the microphone on the EPOS IMPACT 860T headset in two ways:

A. Move the boom arm up to mute (you feel a slight resistance) or down to unmute the microphone. OR

B. Tap the Multi-function slider to mute or unmute the microphone. The Mute LED lights up red while muted.

Note: The microphone will also be muted by taking the headset off and unmuted when you put it on again. This function could be activated/deactivated via EPOS Connect.

How do I switch Active Noise Cancellation (ANC) on or off for the EPOS IMPACT 860T ANC version?

To switch ANC on or off for the EPOS IMPACT 860T ANC version, press the ANC button for 2 seconds or use EPOS Connect to activate or deactivate ANC.

How can I use and adjust ANC on the EPOS IMPACT 860T ANC version?

The EPOS IMPACT 860T ANC headset is equipped with Adaptive ANC and responds to the surrounding noise level to activate just as much ANC as is needed at a given time. This decreases the feeling of occlusion for situations where it is not needed.

The additional ANC Level slider allows you to set your individual ANC intensity (when adaptive mode is deselected).

Via EPOS Connect you can choose or adjust your ANC mode. Available Noise Control settings are:

Table:

Setting	Action
Adaptive ANC	Adjusts the ANC intensity automatically
ANC Level	Change the ANC intensity to your preferred level.

How do I switch TalkThrough on or off for the EPOS IMPACT 860T ANC version?

To switch TalkThrough on or off for the EPOS IMPACT 860T ANC version (TalkThrough allows you to communicate with colleagues without removing the headset, when ANC is switched on, and media playback will be paused or muted):

Activate ANC (see former pages).

Tap the ANC button to activate or deactivate TalkThrough.

How do I adjust the TalkThrough intensity for the EPOS IMPACT 860T ANC version?

Via EPOS Connect you can change the TalkThrough intensity via the Noise Control settings for the EPOS IMPACT 860T ANC version.

How do I make a call using the EPOS IMPACT 860T headset?

To make calls via the computer with the EPOS IMPACT 860T headset, install a softphone (VoIP Software) or ask your admin for support. The Busylight LED lights up red as long as you are in a call or there is a call on hold.

To initiate the call, initiate the call on your connected device. The Busylight LED lights up red as long as you are in a call.

What are the ways to accept an incoming call using the EPOS IMPACT 860T headset?

When you receive a call on your EPOS IMPACT 860T headset, you hear a ring tone. If you do not wear the headset, the flashing Busylight LED indicates the incoming call.

You can accept a call in three different ways:

A. Tap the Hook & Teams button. OR

B. Move the boom arm down (This function could be activated/deactivated via EPOS Connect). OR

C. Put the headset on if not worn (This function could be activated/deactivated via EPOS Connect). The headset is equipped with a wear detection sensor that registers when the headset is worn.

How do I reject an incoming call using the EPOS IMPACT 860T headset?

To reject an incoming call using the EPOS IMPACT 860T headset, press the Hook & Teams button for 2 seconds.

How do I put a call on hold (pause) or unhold a call using the EPOS IMPACT 860T headset?

To put a call on hold (pause) or unhold the call using the EPOS IMPACT 860T headset, double tap the Hook & Teams button.

How do I end a call using the EPOS IMPACT 860T headset?

To end a call using the EPOS IMPACT 860T headset, tap the Hook & Teams button or end the call via your connected device.

How do I manage multiple calls with the EPOS IMPACT 860T headset?

Two calls can be managed simultaneously on the EPOS IMPACT 860T headset. If you receive a call during an active call, a knock on tone will be played.

Table for Accept / reject second call:

Active call	2nd incoming call	Action
Call icon	Call icon	Accepts the incoming call and ends the active call
Call on hold icon	Call icon	Accepts the incoming call and puts the active call on hold
Call icon	Reject icon	Rejects the incoming call and continues the active call

Table for Toggle between calls / end active call:

Active call	2nd held call	Action
Call on hold icon	Call on hold icon	Toggles between the active and held call (Double tap)
Call icon	Call on hold icon	Ends the active call and keeps the 2nd call on hold (Tap)

How do I invoke Microsoft Teams using the EPOS IMPACT 860T?

To invoke Microsoft Teams with the EPOS IMPACT 860T, either tap the Hook & Teams button or open Microsoft Teams on your connected device.

How do I raise or lower my hand in a Teams meeting using the EPOS IMPACT 860T?

To raise or lower your hand in a Teams meeting using the EPOS IMPACT 860T, press the Hook & Teams button for 1 second and release it.

What do the purple pulsing LED indications on the EPOS IMPACT 860T headset signify?

The LED pulses purple on the EPOS IMPACT 860T to indicate:

Meeting Join Notification

Voice Mail Notification

Missed Call Notification

How can I check Microsoft Teams notifications on the screen using the EPOS IMPACT 860T?

To check Microsoft Teams notifications on your screen using the EPOS IMPACT 860T, tap the Hook & Teams button.

How do I control media playback using the wear detection sensor on the EPOS IMPACT 860T headset?

The EPOS IMPACT 860T headset is equipped with a wear detection sensor that registers whether it is on the head or not.

Take the headset off, and media reproduction is paused. Put the headset on, and media reproduction resumes, if media was paused via the wear detection sensor. This function could be activated/deactivated via EPOS Connect.

How do I control media playback using the button on the EPOS IMPACT 860T headset?

The following media control functions are device dependent for the EPOS IMPACT 860T headset:

Table:

Action	Result
Press Play icon	Plays audio
Press Pause icon	Pauses audio
Press and hold the Multi-function slider and move it to +	Plays the next track
Press and hold the Multi-function slider and move it to –	Plays the previous track

How can I activate or deactivate sensor functions for the EPOS IMPACT 860T headset via EPOS Connect?

The EPOS IMPACT 860T headset is equipped with a wear detection sensor that registers whether it is on the head or not, and a second sensor registers the boom arm position. Via EPOS Connect you can activate or deactivate Smart Pause functions.

Available settings for Smart Pause functions:

Table:

Setting	Action
Answer Call	Accepts a call when you put on the headset
Answer Call	Accepts a call if you move the boom arm down
Mute	Mutes the microphone when headset is removed during a call and unmutes when put on again
Mute	Mutes the microphone if you move the boom arm up
Play/pause	Pauses Media playback when you remove the headset and continues when you put it on again

How do I adjust the Sidetone strength for the EPOS IMPACT 860T headset?

Sidetone is the audible feedback of your own voice during a phone call. Change the strength for the Sidetone in EPOS Connect for the EPOS IMPACT 860T headset.

How do I change the voice prompts’ language for the EPOS IMPACT 860T headset?

Choose the corresponding voice prompts’ language from the list in EPOS Connect (English by default) for the EPOS IMPACT 860T headset.

What are the adjustable sound and notification settings in EPOS Connect for the EPOS IMPACT 860T headset?

Change the sounds and notification in EPOS Connect for the EPOS IMPACT 860T headset. Settings include:

Table:

Setting	Description
Tone & voice prompts	Turns on/off prompts in the headset
Voice prompt language	Changes language of voice prompts in the headset
No voice prompts during call	Turns on/off non-essential voice prompts during a call
Mute interval	Selects the notification interval when the headset is muted
Talk while muted	Turns on/off the additional flashing of the boom arm LED: The LED generally lights up red while muted. If you activate this function, the LED flashes as soon as you start speaking as an additional reminder.

How do I enable or disable an Audio Limiter in EPOS Connect for the EPOS IMPACT 860T headset?

Choose an Audio Limiter in EPOS Connect for the EPOS IMPACT 860T headset. The options are:

Table:

Option	Action
Off	Deactivates limiter
EU/US limiter	Activates limiter: max. 90 dB; compliant with Directive 2003/10/EC
AU limiter	Activates limiter: max. 85 dB; compliant with Directive AS/ACIF G616:2006

How do I clean the EPOS IMPACT 860T headset?

To clean the EPOS IMPACT 860T headset, use a dry cloth to clean the product only. Keep all liquids away from the product and do not use any cleansing agents or solvents, as liquids can cause a short circuit and damage the electronics.

How should I transport and store the EPOS IMPACT 860T headset to avoid damage?

Keep the EPOS IMPACT 860T product in a clean and dry environment. To avoid nicks or scratches on the headset, store the headset in the case when not in use or when carrying it around. Lift the boom arm and twist in the ear cup(s).

CLICK HERE TO DOWNLOAD EPOS IMPACT 860T (01) PDF DOCUMENT

How do I adjust the EPOS IMPACT 860T headset to wear it comfortably?

How should I position the microphone on the EPOS IMPACT 860T headset for best call quality?

What are the options for connecting the EPOS IMPACT 860T headset?

How do I connect the EPOS IMPACT 860T headset directly to a computer?

How do I disconnect the EPOS IMPACT 860T headset from a computer?

How do I connect the EPOS IMPACT 860T headset to a mobile device?

How do I disconnect the EPOS IMPACT 860T headset from a mobile device?

How can I install the EPOS Connect desktop app for the EPOS IMPACT 860T headset?

How do I change the audio settings for the EPOS IMPACT 860T headset in Microsoft Windows?

What are the three independent volume settings for the EPOS IMPACT 860T headset?

How do I change the volume using the Multi-function slider on the EPOS IMPACT 860T headset?

How do I adjust the headset’s microphone volume for softphones using the EPOS IMPACT 860T headset?

How do I mute or unmute the microphone on the EPOS IMPACT 860T headset?

How do I switch Active Noise Cancellation (ANC) on or off for the EPOS IMPACT 860T ANC version?

How can I use and adjust ANC on the EPOS IMPACT 860T ANC version?

How do I switch TalkThrough on or off for the EPOS IMPACT 860T ANC version?

How do I adjust the TalkThrough intensity for the EPOS IMPACT 860T ANC version?

How do I make a call using the EPOS IMPACT 860T headset?

What are the ways to accept an incoming call using the EPOS IMPACT 860T headset?

How do I reject an incoming call using the EPOS IMPACT 860T headset?

How do I put a call on hold (pause) or unhold a call using the EPOS IMPACT 860T headset?

How do I end a call using the EPOS IMPACT 860T headset?

How do I manage multiple calls with the EPOS IMPACT 860T headset?

How do I invoke Microsoft Teams using the EPOS IMPACT 860T?

How do I raise or lower my hand in a Teams meeting using the EPOS IMPACT 860T?

What do the purple pulsing LED indications on the EPOS IMPACT 860T headset signify?

How can I check Microsoft Teams notifications on the screen using the EPOS IMPACT 860T?

How do I control media playback using the wear detection sensor on the EPOS IMPACT 860T headset?

How do I control media playback using the button on the EPOS IMPACT 860T headset?

How can I activate or deactivate sensor functions for the EPOS IMPACT 860T headset via EPOS Connect?

How do I adjust the Sidetone strength for the EPOS IMPACT 860T headset?

How do I change the voice prompts’ language for the EPOS IMPACT 860T headset?

What are the adjustable sound and notification settings in EPOS Connect for the EPOS IMPACT 860T headset?

How do I enable or disable an Audio Limiter in EPOS Connect for the EPOS IMPACT 860T headset?

How do I clean the EPOS IMPACT 860T headset?

How should I transport and store the EPOS IMPACT 860T headset to avoid damage?

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