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What are the important usage restrictions for the DREAME H15 MIX?
To reduce the risk of fire, electric shock, or injury, please adhere to the following usage restrictions for your DREAME H15 MIX:
• This appliance should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.
• Plastic film can be dangerous. To avoid the danger of suffocation, keep it away from children. Children shall not play with the appliance.
• Use indoors only, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or the edges of area rugs. Stalling the brush may result in premature belt failure.
• Use only as described in this user guide. Use only manufacturer’s recommended attachments.
• Do not expose the appliance to fire or excessive temperature. Exposure to fire or excessive temperature may cause an explosion.
• Do not use in extremely hot or cold environments (below 5°C/41°F or above 40°C/104°F). Please charge the appliance in temperature above 5°C/41°F and below 40°C/104°F.
• Do not immerse the appliance in liquid.
• Do not use to pick up flammable or combustible liquids, such as gasoline. Do not use in areas where flammable or combustible liquids may be present.
• Do not put any object into openings. Do not use the appliance when any opening is blocked. Keep free of dust, lint, hair, and anything that may inhibit air flow.
• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Do not use the appliance in an enclosed space filled with vapor given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapour. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Do not use the appliance without filters in place.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts of the appliance and its accessories.
• Keep ground cables away from the appliance when using it. A hazard may occur if the appliance runs over a supply cord.
• Use extra care when cleaning on stairs.
What are the safety guidelines for maintenance and storage of the DREAME H15 MIX?
For safe maintenance and storage of your DREAME H15 MIX, please follow these guidelines:
• Prevent unintentional starting. Ensure the switch is in the OFF-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or turning on the appliance may result in an accident.
• Ensure that the appliance is placed on a horizontal surface. Do not use the appliance at the same position if the appliance is equipped with a brush roller and the handle is not completely upright. Do not store the appliance in a place where it may freeze.
• Switch off and unplug the appliance when not in use, before cleaning, maintaining or servicing it, and before connecting or disconnecting it with a moving brush.
• Do not use an appliance that is damaged or modified. A damaged or modified appliance may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
• Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
• Do not use the appliance with a damaged attachment (e.g., charging base, supply cord etc.). If the appliance or attachment has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, never attempt to operate it. Please have it repaired at an authorized service center.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the appliance is maintained.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
What are the safety instructions for the battery and charging of the DREAME H15 MIX?
Please follow these battery and charging safety instructions for your DREAME H15 MIX:
• For the purpose of recharging the appliance, only use the charging base provided with this appliance. Use only with HCBAO charging base.
• Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the battery as doing so increases the risk of fire.
• Charging base is equipped with drying function and only suitable for drying this appliance’s brush.
• Keep the charging base cable away from heated surfaces. Do not handle the charging base plug or appliance with wet hands. To unplug, grasp the charging base plug, rather than the cable.
• Do not pull or carry charging base by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners.
• Do not use any non-rechargeable battery pack. Failing to do so may cause the lithium-ion battery to catch fire. This appliance contains batteries that can only be replaced by qualified technicians or after-sales service.
• The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the appliance, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.
• The appliance must be disconnected from the power supply when removing the battery. Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.
• Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns.
• The charging base is capable of charging the 6-cell 5000 mAh battery pack. This charging base should not be used to charge non-rechargeable batteries. Failing to do so may cause the lithium-ion battery to catch fire.
• The charging base is marked with a an icon indicating “Caution: Hot Surface.” Do not touch the roller brush, hot water, or heating module of the charging base while self-cleaning with hot water.
What do the symbols on the DREAME H15 MIX mean?
The symbols on your DREAME H15 MIX have the following meanings:
| Symbol | Meaning |
| ▢ | Class II equipment |
| T 3.15A | Time-lag miniature fuse-link where T 3.15A is the symbol for the time/current characteristic |
| 🏠 | For indoor use only |
| 📖 | Read operator’s manual |
| ♨️ | Caution: Hot Surface |
| मोटर | Motorized cleaning head for water suction cleaning |
| 🗑️ | WEEE Information: All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. |
What is included in the packing list for the DREAME H15 MIX?
The DREAME H15 MIX packing list includes the following items:
• Handle
• Main Body
• Charging Base
• Cleaning Brush
• Motor Handle
• Multi-Surface Brush
• Storage Rod
• Storage Base
• Extension Rod
• Flexible Combination Tool
• Motorized Mini-Brush
• Spare Roller Brush
• Replacement Filter
What are the main components of the DREAME H15 MIX Wet and Dry Vacuum Floor Washer?
The main components of the DREAME H15 MIX floor washer are:
1. Self-Cleaning Button
2. Mode Button
3. Power Button
4. Motor Release Button
5. Display Screen
6. Used Water Tank Handle
7. Used Water Tank
8. Roller Brush Cover
9. Roller Brush
10. Roller Brush Handle
11. Lifting Robotic Arm
12. Clean Water Tank
13. Clean Water Tank Handle
14. Omnidirectional Wheel
15. Voice Prompt/Wi-Fi Button
16. Battery Pack
17. Battery Pack Release Button
18. Cleaning Solution Box
19. Auto Distribute Switch
What are the components of the DREAME H15 MIX charging base?
The charging base for the DREAME H15 MIX consists of the following components:
1. Air-Drying Outlet
2. Accessory Storage Slot
3. Charging Contacts
4. Power Cord
What do the indicators on the DREAME H15 MIX display screen mean?
| Icon/Indicator | Meaning |
| Smart Mode | The appliance will detect the stain level and intelligently adjust the suction power and water flow accordingly. |
| Turbo Mode | If Turbo Mode is selected, the appliance will clean the stubborn stains on the floor. |
| Suction Mode | Dry vacuum only. |
| Custom Mode | Suction power, water volume, etc. can be adjusted within the APP. The main body will start working according to the settings in the APP. |
| Self-Cleaning Mode | Indicates self-cleaning is active. |
| Drying Mode | Indicates drying is active. |
| Standard Mode (Vacuum) | Medium suction power for light level messes. |
| Turbo Mode (Vacuum) | Mighty suction power for heavy messes. |
| Dust Concentration Indicator / Self-Cleaning & Drying Progress Indicator | Changes color based on the floor’s dirt levels during use. Indicates progress during self-cleaning or drying. |
| Charging Indicator | • Orange Breathing: Battery level < 20% (charging) • Green Breathing: Battery level > 20% (charging) • Solid Green: Fully charged • Solid Orange: Battery level ≤ 20% |
| Wi-Fi Indicator | • Breathing: To be connected • Blinking: Connecting/OTA upgrading • On: Connected |
| Insufficient water in the clean water tank | Fill the clean water tank. |
| The used water tank is full | Empty the used water tank. |
| Roller brush stuck | Clean the roller brush with the provided cleaning brush. |
| Blocked tube | Refer to the Care & Maintenance section to clean the tube and dirt sensor. |
| The brush roller and tube are dirty | Place the appliance back onto the base for self-cleaning. |
How do I assemble and charge the DREAME H15 MIX for the first time?
Fully charge your DREAME H15 MIX before the first use by following these steps:
1. Insert the end of the handle vertically into the port on the top of the appliance until it clicks. To disassemble, insert a suitable tool into the hole as shown to press the latch and pull the handle upwards firmly.
2. Insert the storage rod vertically into the storage base to assemble the accessory storage mount. To disassemble, press the latch at the bottom and pull out the storage rod.
3. Place the charging base against a wall on level ground and connect it to a power source. Attach the accessory storage mount to either slot on both sides at the bottom of the charging base.
4. Place the appliance on the charging base. When the screen reaches 100%, charging is complete.
5. Insert the extension rod into the multi-surface brush. Insert the motor handle into the extension rod. Store vacuum attachments on the accessory storage mount as shown.
Note:
• The appliance will enter sleep mode if left idle for 10 minutes after a full charge.
• To extend battery life, the battery will cool down before recharging after prolonged use.
• Do not leave the motor or battery pack on the accessory storage mount for an extended period to prevent falling and damage.
How do I connect the DREAME H15 MIX to the Dreamehome App?
Follow these steps to connect your DREAME H15 MIX to the Dreamehome app:
1. Scan the QR code on the appliance, or search “Dreamehome” in the app store to download and install the app.
2. Press the power switch briefly to power on.
3. Press and hold the voice prompt/Wi-Fi button located on the back of the appliance to set up Wi-Fi connection. The Wi-Fi indicator pulses in white, and a voice prompt says, “Waiting for the network configuration”.
4. Open the Dreamehome app and scan the same QR code on the appliance again to add the device. Please follow the prompts to finish the Wi-Fi connection.
Note:
• Only 2.4 GHz Wi-Fi is supported.
• The appliance will exit the network connection if there is no operation for 10 minutes, or if the network connection fails. To reset Wi-Fi, please repeat the steps above.
• After Wi-Fi setup is complete, press and hold the voice prompt/Wi-Fi button to disable the network connection. Press and hold again to reconnect to Wi-Fi.
• To restore factory settings, press and hold the voice prompt/Wi-Fi button and the self-cleaning button for 3 seconds.
How do I operate the DREAME H15 MIX for floor washing?
To use your DREAME H15 MIX for wet and dry floor cleaning, follow these steps:
1. Pull up the clean water tank handle to remove the tank.
2. Open the tank cover and fill the tank with clean water.
3. Open the side cover of the cleaning solution box, fill the box with cleaning solution, and close the cover tightly. Refill when the float reaches the bottom.
4. Reinstall the cleaning solution box and clean water tank until they click.
5. Briefly press the power button to power on/off. Gently step on the floor brush and tilt the appliance back to start cleaning.
6. The appliance can lie flat at a 180-degree angle for easy cleaning under low-profile furniture.
7. Briefly press the mode button to switch between modes as needed.
8. Briefly press the auto distribute switch to enable or disable the cleaning solution ratio function (enabled by default). The appliance will automatically adjust the cleaning solution ratio based on app settings and detected dirt levels.
Note:
• Do not vacuum foamy liquids.
• Ensure the floor brush remains firmly against the floor during use.
• The appliance is suitable for cleaning floors, marble, tiles and other hard surfaces.
• Do not lift or move the appliance while in operation to prevent dirty water from flowing back into the motor.
How do I use the self-cleaning and drying mode on the DREAME H15 MIX?
To use the self-cleaning with hot water and drying mode on your DREAME H15 MIX:
1. Place the appliance back onto the base and ensure the clean water tank has sufficient water for self-cleaning.
2. Upon first startup, briefly press the self-cleaning button to activate the default Auto-Adjust Immersive Self-Cleaning with Hot Water. For more self-cleaning modes or to adjust the drying modes, go to the Dreamehome App settings.
3. After self-cleaning is complete, the appliance automatically enters drying mode. Empty the used water tank promptly.
• Press briefly after configuring in the App. Switch between standard and deep-clean immersive self-cleaning with hot water modes via voice prompts.
• Press and hold for 3 seconds to enter independent drying mode.
• In drying mode, press briefly to exit drying mode.
Note:
• Self-cleaning can only be activated when the appliance is charging and the battery level is above 20%.
• Do not touch the roller brush, hot water, or heating module of the charging base while self-cleaning with hot water.
How do I assemble and use the DREAME H15 MIX as a handheld vacuum?
To convert and use your DREAME H15 MIX as a handheld vacuum:
1. Press the motor release button to remove the motor. Install the motor into the motor handle.
2. Press and hold the release buttons on both sides of the battery pack to remove it. Insert the battery pack into the motor handle with the release buttons facing downward.
3. Briefly press the power button to start cleaning. Briefly press the mode button to switch between Standard and Turbo modes as needed.
4. Install vacuum attachments as needed.
What are the functions of the different vacuum attachments for the DREAME H15 MIX?
The DREAME H15 MIX comes with several attachments for various cleaning tasks:
• Flexible Combination Tool: Suitable for cleaning narrow gaps around doors, windows, curtains, corners, and stairs, and under car seats, as well as dust on sofas, tables, and keyboards. Pull out the brush nozzle to extend the tool, and press the latch inward to retract it.
• Motorized Mini-Brush: Suitable for cleaning dust, hair, and mites from mattresses, knitted sofas, and blankets. Not recommended for delicate surfaces prone to snagging or scratching (e.g., silk). Note: The motorized mini-brush is not recommended for use with the extension rod.
• Multi-Surface Brush: Suitable for cleaning low-pile carpets, as well as tiles and hard floors. When cleaning large debris, switch the large debris switch to the “on” position. When cleaning dust, turn it off to enhance suction power.
How do I perform care and maintenance on the DREAME H15 MIX floor washer parts?
Follow these steps for regular maintenance of your DREAME H15 MIX floor washer:
Tips:
• Turn off the appliance before maintenance. Do not touch the power switch.
• If the appliance is not used for an extended period, fully charge it, unplug it, and store it in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery, charge the appliance at least once every 3 months.
Cleaning Steps:
1. Used Water Tank & Filter: Pour out the dirty water. Remove the filter and gently tap it to shake off any loose dust. Rinse the filter, tank cover, and tank with clean water. Allow them to fully dry before reinstalling.
2. Tube & Dirt Sensor: Gently wipe the tube and the dirt sensor with a wet cloth before use. Insert the used water tank into the bottom of the main body and tilt it towards the main body.
3. Remove Roller Brush: After removing the clean water tank, use a coin to turn the locking knobs on the roller brush cover and detach the cover. Pull up the roller brush handle to remove the roller brush.
4. Suction Inlet: Wipe the suction inlet with a dry cloth or wet tissue. Do not rinse the floor brush with water.
5. Clean Roller Brush: Use the provided cleaning brush to remove hair or debris tangled around the roller brush. Rinse the roller brush with clean water and allow it to fully dry before reinstalling.
6. Lifting Robotic Arm & Scraper: Flip the roller brush cover, pull out the lifting robotic arm, and push the scraper to the left to remove it. Rinse the scraper with clean water. Once fully dry, align it with the slot and push it to the right to reinstall.
7. Reinstall Roller Brush & Cover: Insert the roller brush back into place. Align the roller brush cover with the floor brush and turn the locking knobs to secure it. Align the clean water tank with the roller brush cover and press it down until it clicks.
How do I replace the battery pack on the DREAME H15 MIX?
The DREAME H15 MIX uses a removable lithium battery pack. If the battery life significantly decreases, replace it as needed. To do so, press and hold the release buttons on both sides of the battery pack and slide it out, then insert a new battery pack.
How do I clean the dust cup and filters of the DREAME H15 MIX vacuum attachment?
For optimal performance, regularly clean the vacuum components of your DREAME H15 MIX:
1. Press the dust cup release button to remove the dust cup. Pull the pre-filter upwards, rotate the cyclone system clockwise, and lift it out. Empty the dust.
2. Rinse the pre-filter, cyclone system, and dust cup with clean water. Allow them to dry for at least 24 hours to ensure thorough drying before reinstalling.
3. Press the motor release button downward to remove the motor. Pull the vacuum filter out of the motor in the direction shown.
4. Gently tap the vacuum filter to remove dust and debris from the gaps. Rinse the vacuum filter with clean water, rotating it 360° while cleaning. Allow it to dry completely for at least 24 hours.
Note:
• Clean the dust cup as needed.
• It is recommended to clean the cyclone system and pre-filter every 3 to 4 months.
• It is recommended to replace the filter every 3 to 6 months.
• Clean with water only; do not add any cleaning solutions.
• Do not use brushes or fingers to clean the filter.
How do I clean the roller brush of the motorized mini-brush for the DREAME H15 MIX?
To clean the motorized mini-brush attachment of your DREAME H15 MIX:
1. Rotate the latch counterclockwise to the stop position to remove the roller brush from the slot. Wipe off the dust from the slot and transparent cover with a dry cloth or tissue. Use scissors to cut off any hairs and fibers tangled on the roller brush.
2. Use a coin as illustrated to rotate the latch counterclockwise to remove the roller brush from the motorized mini-brush.
3. Rinse and clean the roller brush. Stand it upright to dry for at least 24 hours.
4. To replace the roller brush, open the side cover of the roller brush, replace it with a new one, and press the side cover back in place.
How can I troubleshoot my DREAME H15 MIX?
If your DREAME H15 MIX is not working correctly, please refer to the troubleshooting table below.
| Error | Possible Cause | Solution |
| The appliance does not work | The appliance is out of battery or its battery level is low | Fully charge its battery before use |
| The appliance is in the upright position | Recline the appliance backwards | |
| Blockage activated overheat protection mode | Clear the blockage and wait until the temperature returns normal | |
| The Used Water Tank is full | Empty the Used Water Tank | |
| The appliance charges slowly | The handle, roller brush, or Used Water Tank is not properly installed | Ensure the handle, roller brush, or Used Water Tank are all properly in place |
| The temperature of the battery is too low or too high | Wait until the battery’s temperature returns normal | |
| The suction power of the appliance is weak | The filter is clogged | Cleaning the filter |
| The suction inlet or tube is blocked by a foreign object | Clean the tube and the suction inlet | |
| The motor is making a strange noise | There is too much used water in the Used Water Tank | Empty the Used Water Tank |
| The suction inlet is blocked | Clear any blockage in the suction inlet | |
| The display screen does not light up while charging | The charging base cable is not plugged into the electrical outlet | Make sure the charging base cable is plugged in |
| The appliance is not placed onto the charging base properly | Make sure the appliance is placed onto the charging base properly | |
| No water is coming out of the appliance | The Clean Water Tank is not properly installed in place, or the water in the Clean Water Tank is insufficient | Re-install or fill the Clean Water Tank |
| It takes 30 seconds to dampen the roller brush | Turn on the appliance and check again in 30 seconds | |
| The vent leaks water | A collision or a sharp pull causes water to enter the motor | Move the appliance gently back and forth while it is turned on |
| The filter is not completely dry after being cleaned | Dry the filter completely before use | |
| Self-cleaning fails | The roller brush may be jammed by large debris | Open the roller brush cover to check and clean the roller brush |
| The appliance is not placed onto the charging base properly | Make sure the appliance is being charged before self-cleaning | |
| Self-cleaning cannot be enabled if the battery level is lower than 20% | The self-cleaning function can only be enabled when the appliance is being charged and the battery level is more than 20% | |
| The Used Water Tank is not installed in place, or the Used Water Tank is full | Re-install or empty the Used Water Tank | |
| Poor drying performance | The air outlet and air inlet of the charging base may be blocked. | Check and clear the blockage of air outlet and air inlet. |
| Wi-Fi Connection fails | The Wi-Fi network password is incorrect. | Make sure the password used to connect to your Wi-Fi network is correct. |
| The appliance does not support a 5 GHz Wi-Fi connection. | Make sure the robot is connected to a 2.4 GHz Wi-Fi connection. | |
| The Wi-Fi signal is weak. | Make sure the robot is in an area with good Wi-Fi coverage. | |
| The appliance may not be ready to be configured. | Please exit and re-enter the app, and then try again as instructed. |
What do the error codes on my DREAME H15 MIX mean?
If your DREAME H15 MIX is not working properly, the screen display will show an error message. Please refer to the table to find your solution.
| Troubleshooting Code | Possible Cause | Solution |
| E1-E7 | Error | Restart the appliance for troubleshooting. If the problem persists, please contact customer service |
| F1-F6 | ||
| H1-H6 | Battery overheating | Wait until the battery’s temperature returns normal |
| H7 |
What are the technical specifications of the DREAME H15 MIX?
Here are the technical specifications for the DREAME H15 MIX:
Vacuum
| Model | HHV46B | Charging Time | approx. 4 hours |
| Rated Voltage | 21.6 V | Rated Power | 400 W |
| Clean Water Tank Capacity | 780 mL | Used Water Tank Capacity | 700 mL |
| Operation Frequency | 2400-2483.5 MHz | ||
| Maximum Output Power | < 20 dBm | ||
Charging Base
| Model | HCBAO | Rated Power Input* | 670W |
| Rated Input | 220-240 V ~ 50-60 Hz | Rated Output | 27.0 V === 1.6 A |
Motorized Cleaning Head
| Model | HCRM | Rated Voltage | 21.6V === |
| Rated Power | 50W |
How do I safely remove and dispose of the battery from the DREAME H15 MIX?
The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed by qualified technicians and discarded at an appropriate recycling facility.
• The battery must be removed from the appliance before it is scrapped.
• The appliance must be disconnected from the supply mains when removing the battery.
• The battery is to be disposed of safely.
Removal Guide
1. Remove the screw plug at the top of the back of the appliance and remove the screw by a screwdriver.
2. Use a proper tool to remove the display assembly and disconnect the cables.
3. Use a screwdriver to remove all the fixing screws from the body.
4. Remove the screws on the battery pack assembly and then remove the battery cover.
5. Disconnect the battery pack’s connector cables and remove the battery from the battery pack assembly.
CAUTION:
• Before removing the battery, disconnect the power and run out the battery as much as possible.
• Unneeded batteries should be discarded at an appropriate recycling facility.
• Do not expose to high temperature environment to avoid risks of explosion.
• Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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