FREE ENGLISH CRICKET SAMSUNG GALAXY SOL 3 (01) PDF USER GUIDE
FREE ENGLISH CRICKET SAMSUNG GALAXY SOL 3 (01) PDF USER MANUAL
FREE ENGLISH CRICKET SAMSUNG GALAXY SOL 3 (01) PDF OWNER GUIDE
FREE ENGLISH CRICKET SAMSUNG GALAXY SOL 3 (01) PDF OWNER MANUAL
FREE ENGLISH CRICKET SAMSUNG GALAXY SOL 3 (01) PDF REFERENCE GUIDE
FREE ENGLISH CRICKET SAMSUNG GALAXY SOL 3 (01) PDF INSTRUCTION GUIDE
FREE ENGLISH CRICKET SAMSUNG GALAXY SOL 3 (01) PDF REFERENCE MANUAL
FREE ENGLISH CRICKET SAMSUNG GALAXY SOL 3 (01) PDF INSTRUCTION MANUAL
FREE ENGLISH CRICKET SAMSUNG GALAXY SOL 3 (01) PDF OPERATING INSTRUCTIONS


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How do I use the Power key?

– Press to turn the screen on or off.

– Press and hold to select a power control option.


How do I use the Volume keys?

– Adjust the volume for ringtones, media, notifications, and system sounds.

– In the camera app, press a volume key to take a photo.


How do I remove the back cover of the device?

1. Remove the back cover.

2. Lift the cover up and to the left of the device.

Caution: Do not bend or twist the back cover excessively. Using excessive force on the cover during removal or installation of an internal component can cause the material to break.


How do I install a SIM card?

1. Carefully slide the SIM card into the SIM card slot. Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.

Warning: Small components such as SIM cards and memory cards can pose a choking risk. Please be careful when handling these cards to avoid damaging them.


How do I install a memory card?

Slide the memory card into the slot with the gold contacts facing down.

You can install an optional microSD™ memory card (not included) to add more memory space to your device. A memory card can be installed at any time. It is not necessary to install it prior to using the device.


How do I install the battery?

The battery is installed in the back of the device.

1. Insert the battery into the opening on the back of the device, making sure the connectors align.

2. Gently press down to secure the battery.


How do I replace the back cover?

The back cover should be replaced before using the device.

1. Place the back cover onto the back of the device and press down.

2. Press along the edge of the back cover until you have a secure seal.


How do I charge the battery?

Your device is powered by a rechargeable battery. A charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet.

1. Insert the USB cable into the USB charger/Accessory port.

2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.

Note: You should dry the inside of the charging port before inserting a power connector to charge your device. If the charging port is not fully dry, your device may operate abnormally. For example, it may charge more slowly or overheat.

The battery comes partially charged. You can use the device while charging.

Caution: Use only charging devices that are approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.


How do I turn the device on?

Press and hold the Power key until the device turns on.


How do I turn the device off?

1. Press and hold the Power key.

2. Tap Power off, and confirm when prompted.


How do I use the Setup Wizard?

The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device.

Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.


How do I lock the device?

Press the Power key.

By default, the device locks automatically when the screen times out.


How do I unlock the device?

Press the Power key, or press the Home key, and then drag your finger across the screen.

The default Screen lock on your device is Swipe.


How do I add a Google account?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts.

3. Tap + Add account > Google.

Note: When you sign in to a Google account, Factory Reset Protection (FRP) is activated. FRP requires your Google account information when resetting to factory settings.


How do I add a Samsung account?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts.

3. Tap + Add account > Samsung account.

Note: To quickly access your Samsung account, tap Settings > Samsung account.


How do I add an email account?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts.

3. Tap + Add account > Email.


How do I transfer data from my old device using Smart Switch?

To use Smart Switch:

1. From a Home screen, swipe up to access Apps, and then tap Settings > Cloud and accounts > Smart Switch.

2. Follow the prompts and select the content to transfer.

Note: The USB option must be set to Media device (MTP) on the other device. Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged.


How do I set up voicemail?

You can access your voicemail from a Home screen.

1. From a Home screen, tap Phone.

2. Tap Voicemail.

3. Follow the tutorial to create a password, record a greeting, and record your name.


How do I use the tap gesture on the touchscreen?

Lightly tap items to select or launch them.

– Tap the keyboard to enter characters or text.

– Tap an item to select it.

– Tap an app shortcut to launch the app.

Please note that a touchscreen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touchscreen may damage the tempered glass surface and void the warranty.


How do I use the double-tap gesture on the touchscreen?

Lightly tap items twice to select or launch them.

– Double-tap an image to zoom in or out.


How do I use the touch and hold gesture on the touchscreen?

Touch and hold items to activate them.

– Touch and hold a field to display a pop-up menu of options.


How do I use the swipe gesture on the touchscreen?

Lightly drag your finger vertically or horizontally across the screen.

– Swipe the screen to unlock the device.

– Swipe the screen to scroll through the Home screens or menu options.


How do I use the drag gesture on the touchscreen?

Touch and hold an item, and then move it to a new location.

– Drag an app shortcut to add it to a Home screen.

– Drag a widget to place it in a new location on a Home screen.


How do I use the pinch and spread gesture on the touchscreen?

Pinch the screen using your thumb and forefinger or spread by moving your fingers apart.

– Pinch the screen to zoom out while viewing a picture or a web page.

– Spread your fingers on the screen to zoom in while viewing a picture or a web page.


What are some common command options on the device?

The device uses basic command options to perform common actions.

– More options: Tap to view more menu options for a screen.

– Delete: Tap to select items to delete.

– Share: Tap to select items to share, and then choose a sharing method.

– Edit: Tap to customize the screen.

– On/Off: Tap to turn the option on or off.

– Menu: Tap to view available options for the field.


How do I manage Home screens?

Your device has multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a different main Home screen.

1. From a Home screen, pinch the screen.

2. Use these options to manage screens:

– To align shortcuts into a line at the top of a screen, tap Align top.

– To align shortcuts into a line at the bottom of a screen, tap Align bottom.

– To remove a Home screen, tap Remove.

– To set a screen as the main Home screen, tap Main. This screen is displayed when you press the Home key.

– To change the order of screens, touch and hold a screen, and then drag it to a new position.

– To add a screen, swipe to the end of the screens, and then tap + Add.

– To enable Bixby Home, swipe right, and then tap On/Off.


How do I add an app shortcut to the Home screen?

1. From a Home screen, swipe up to access Apps.

2. Touch and hold an app shortcut to open the options menu.

3. Tap + Add to Home.


How do I remove an app shortcut from the Home screen?

1. Touch and hold an app shortcut to open the options menu.

2. Tap Remove from Home.

– Removing a shortcut does not delete the app, it just removes the shortcut from a Home screen.


How do I move an app shortcut from one Home screen to another?

1. Touch and hold an app shortcut to release it.

2. Drag the app shortcut to a new Home screen, and then release it.


How do I change the wallpaper?

Change the look of the Home and Lock screens with wallpaper. You can display a favorite picture or choose from preloaded wallpapers.

1. From a Home screen, pinch the screen.

2. Tap Wallpapers to customize.

3. Tap View all to see all available wallpapers.

4. Tap an image to choose it.

– Other wallpapers prompt you to select which screen you want to use it for.

5. Tap Set as wallpaper, and confirm when prompted.


How do I apply a theme?

Set the theme to be applied to your Home and Lock screens, wallpapers, and app icons.

1. From a Home screen, pinch the screen.

2. Tap Themes to customize.

– Tap a theme to preview and download it to My themes.

3. Tap View all to see downloaded themes.

4. Tap a theme, and then tap Apply to apply the selected theme.


How do I apply custom icons?

Apply custom icons to replace built-in app icons.

1. From a Home screen, pinch the screen.

2. Tap Wallpapers > Icons to customize.

3. Tap an icon set to preview and download it to My icons.

– Tap View all to see downloaded icons.

4. Tap an icon, and then tap Apply to apply the selected icon set.


How do I manage icon frames?

You can show icons with shaded frames to make them stand out on the Home screen and Apps list screen.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Display > Icon frames and choose one of the following options:

– Icons only: Show icons only.

– Icons with frames: Show icons with shaded frames.

3. Tap Done, and confirm when prompted.


How do I add a widget to a Home screen?

Widgets are simple application extensions that run on a Home screen.

1. From a Home screen, pinch the screen.

2. Tap Widgets.

3. Touch and hold a widget, drag it to a Home screen, and release it.


How do I remove a widget from a Home screen?

1. From a Home screen, touch and hold a widget to open the options menu.

2. Tap Remove from Home screen.


How do I customize Home screen settings?

Customize your Home and Apps screens.

1. From a Home screen, pinch the screen.

2. Tap Home screen settings to customize:

– Home screen layout: Set your device to have a Home and Apps screen, or only a Home screen where all apps are located.

– Home screen grid: Choose a dimension option to determine how icons are arranged on the Home screen.

– Apps screen grid: Choose a dimension option to determine how icons are arranged on the Apps screen.

– Apps button: Add an apps button to the Home screen for easy access to the Apps screen.

– App icon badges: Select how to show icon badges when apps receive notifications.

– Add apps to Home screen: Automatically add newly downloaded apps to the Home screen.

– Quick-open notification panel: Enable this feature to open the Notification panel from the Home screen by swiping down.

– Hide apps: Select apps to hide.

– About Home screen: View version information.


How do I enable Easy mode?

Switch between the default screen layout and a simpler layout. The Easy mode layout has larger text and icons, making for a more straightforward visual experience.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Display > Easy mode.

3. Tap Easy mode to enable this feature.

4. Tap Done to confirm.


How do I disable Easy mode?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Display > Easy mode > Standard mode.

3. Tap Done to exit Easy mode.


What do the icons on the Status bar mean?

The Status bar provides device information on the right side and notification alerts on the left.

Status icons:

Battery full
Battery low
Battery charging
Vibrate mode
Mute mode
4G LTE™ active
Signal strength
Network not available
Wi-Fi active
Location service active

Notification icons:

Missed call
Call in progress
Call on hold
New email
New voicemail
New message
File download in progress
File upload in progress
Wi-Fi available
App updates available

How do I configure Status bar display options?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Display > Status bar.

– Tap Show recent notifications only to display only the three most recent notification icons on the Status bar.

– Tap Show battery percentage to display the battery charge percentage next to the battery icon on the Status bar.


How do I view the Notification panel?

You can access the Notification panel from any screen.

1. Drag the Status bar down to display the Notification panel.

2. Swipe down the list to see notification details.

– To open an item, tap it.

– To clear a single notification, drag the notification left or right.

– To clear all notifications, tap Clear.

3. Drag upward from the bottom of the screen or tap Back to close the Notification panel.


How do I use Quick settings in the Notification panel?

The Notification panel also provides quick access to device functions, allowing you to quickly turn them on or off.

1. Drag the Status bar down to display the Notification panel.

2. Drag View all downward.

– Tap a setting to turn it on or off.

– Tap More options to reorder Quick settings or to change the button layout.

3. Drag View all upward to close Quick settings.


How do I access Bixby Home?

The Bixby Home page displays customized content based on your interactions. Bixby learns from your usage patterns and will suggest content you may like.

From a Home screen, swipe right.

You can customize Bixby’s chat responses, quick commands, and more from the Bixby Home page.


How do I use Multi window?

Multitask by using two apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows.

1. From any screen, touch and hold Recent apps.

2. Tap Multi window in the title bar to launch an app in split screen view.

– Recently opened apps are displayed in the lower window. Apps that support Multi window have the Multi window icon in their title bar.

– If there are no recently opened apps that support Multi window, or if you want to launch a different app, tap App list.

3. Tap an app in the lower window to add it to the split screen view.


What are the Window controls in Multi window?

The Window controls modify the way app windows are displayed in split screen view.

Tap the middle of the window border for the following options:

– + Add app pair on Home screen: Add the open pair of apps as a shortcut to the Home screen.

– Switch windows: Swap the two windows.

– X Close app: Close the selected app.


How do I use the Split screen view action?

The Recent apps key can be configured to switch between full screen view and split screen view.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Multi window, and then tap On/Off to enable Split screen view action.

3. To use Recent apps to switch between views:

– To change the current app from full screen view to split screen view, touch and hold Recent apps.

– While in split screen view, touch and hold Recent apps to close the app on the bottom.


How do I enter text using the Samsung keyboard?

Text can be entered using a keyboard or your voice.

Tap a field to display the Samsung keyboard.

– Tap Show predictive text to view suggested words while you type.

– Tap Show toolbar functions to view all keyboard options.


What are the Samsung keyboard toolbar functions?

The toolbar provides additional helpful functions.

From the Samsung keyboard, tap Expand toolbar for the following options:

– Clipboard: Access the clipboard.

– Emojis: Insert an emoji.

– One-handed keyboard: Change the keyboard layout for use with one hand.

– Settings: Access keyboard settings.

– Voice input: Use Google voice typing.


How do I configure the Samsung keyboard?

Set customized options for the Samsung keyboard.

From the Samsung keyboard, tap Settings for the following options:

– Languages and types: Set the keyboard type and choose which languages are available on the keyboard.

– To switch between languages, slide the Space bar sideways.

– Smart typing: Use predictive text and auto-correction features to prevent common typing mistakes. Type by swiping between letters.

– Keyboard layout and feedback: Configure the keyboard toolbar, change keyboard size and colors for visibility, adjust layout, and choose key-tap feedback.

– Reset to default settings: Return keyboard to original settings and clear personalized data.

– About Samsung keyboard: View version and legal information for the Samsung keyboard.


How do I use Google voice typing?

Instead of typing, enter text by speaking.

1. From the Samsung keyboard, tap Voice input.

2. Tap the screen and speak your text.


How do I configure Google voice typing?

Set customized options for Google voice typing.

1. From the Samsung keyboard, tap Voice input.

2. Tap Settings for options.

– Languages: Choose the language for the keyboard.

– Offline speech recognition: Download languages for offline Google voice typing.

– Block offensive words: Hide potentially offensive words with asterisks.


How does Emergency mode save battery power?

To save battery power, Emergency mode:

– Restricts application usage to only essential applications and those you select.

– Turns off connectivity features and Mobile data when the screen is off.


How do I activate Emergency mode?

1. Press and hold the Power key.

2. Tap Emergency mode.

– When accessing for the first time, read and accept the terms and conditions.

3. Tap Turn on.


What features are available in Emergency mode?

While in Emergency mode, only the following apps and features are available on the Home screen:

– Flashlight: Use the device’s flash as a steady source of light.

– Emergency alarm: Sound an audible siren.

– Share my location: Send your location information to your emergency contacts.

– Phone: Launch the call screen.

– Internet: Launch the web browser.

– + Add:

– Email: Launch the Email app.

– Maps: Launch Google Maps™.

– Battery charge: Display estimated battery charge remaining.

– Estimated usage time remaining: Display estimated standby time that can be reached based on current battery charge and usage.

– Emergency call: Dial the emergency telephone number (for example, 911). This kind of call can be made even without activated cellular service.

– More options:

– Turn off Emergency mode: Disable Emergency mode and return to standard mode.

– Remove: Choose apps to remove from the screen.

– Manage emergency contacts: Manage your medical profile and ICE (In Case of Emergency) group contacts.

– Settings: Configure the available settings. Only a limited number of settings are enabled in Emergency mode.


How do I turn off Emergency mode?

When emergency mode is turned off, the device returns to standard mode.

1. Press and hold the Power key.

2. Tap Emergency mode.

Note: When Emergency mode is activated, Locating method is set to Battery saving. After Emergency mode is turned off, check your location settings.


How do I access apps?

Access and launch all apps from the Apps list.

1. From a Home screen, swipe up or down to access Apps.

2. Tap an app’s shortcut to launch it.

– To return to the main Home screen, press the Home key.


How do I add an Apps button to the Home screen?

In addition to swiping to access apps, you can add an Apps button to the Home screen.

1. From a Home screen, swipe up to access Apps.

2. Tap More options > Home screen settings > Apps button.

3. Tap Show Apps button > Apply.


How do I search for apps?

If you are not sure exactly where to find a certain setting, you can use the Search feature.

1. From a Home screen, swipe up to access Apps.

2. Tap Search phone.

3. Enter a word or words in the Search phone field. As you type, apps that match are displayed on the screen.

4. Tap an entry to go to that app.

– To customize the Finder search settings, tap More options > Settings.


How do I uninstall or disable apps?

Uninstall or disable apps you have downloaded.

1. From a Home screen, swipe up to access Apps.

2. Touch and hold an app to open the options menu.

– To uninstall an app, tap Uninstall.

– To disable an app, tap Disable.

Note: Some preloaded apps can only be disabled, not uninstalled. Apps that are disabled are turned off and hidden from view.


How do I access Galaxy Essentials?

View and download Samsung apps that are optimized for use with Galaxy devices.

1. From a Home screen, swipe up to access Apps.

2. Tap More options > Galaxy Essentials.


How do I sort apps?

App shortcuts can be listed alphabetically or in your own custom order.

1. From a Home screen, swipe up to access Apps.

2. Tap More options > Sort.

– Custom order: Arrange apps manually.

– To remove empty spaces between apps, tap More options > Clean up pages.

– Alphabetical order: Sort apps alphabetically.


How do I create and use folders for apps?

Create a folder to organize App shortcuts on an Apps list screen.

1. From a Home screen, swipe up to access Apps.

2. Touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.

3. Release the app shortcut to create the folder.

– Enter folder name: Name the folder.

– Palette: Change the folder color.

– + Add apps: Place more apps in the folder. Tap apps to select them, and then tap Add.

4. Tap Back to close the folder.


How do I copy a folder to a Home screen?

Create a folder and copy it to a Home screen.

1. From a Home screen, swipe up to access Apps.

2. Touch and hold a folder to open the options menu.

3. Tap + Add to Home.


How do I delete a folder of apps?

When you delete a folder, the app shortcuts are returned to the Apps list screen.

1. From a Home screen, swipe up to access Apps.

2. Touch and hold a folder to delete.

3. Tap Delete folder, and confirm when prompted.


How do I manage app settings?

Manage your downloaded and preloaded apps.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Apps.

3. Tap Menu to set which apps to view, and then choose All apps, Enabled, or Disabled.

4. Tap More options for the following options:

– Sort by size/name: Sort the apps by size or name.

– Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet.

– App permissions: Control which apps have permissions to use certain features of your device.

– Show/Hide system apps: Show or hide system (background) apps.

– Special access: Select which apps can have special access permissions to features on your device.

– Reset app preferences: Reset options that have been changed. Existing app data is not deleted.

5. Tap an app to view and update information about the app. The following options may be displayed:

– Uninstall/Disable: Uninstall or disable the app. Some preloaded apps can only be disabled, not uninstalled.

– Force stop: Stop an app that is not working correctly.

– Mobile data: View mobile data usage.

– Battery: View battery usage since the last full charge.

– Storage: Manage the app’s storage usage.

– Memory: View memory usage.

– Notifications: Configure notifications from the app.

– Permissions: View permissions granted to the app for access to your device’s information.

– Set as default: Set the app as a default for a certain category of apps.

Note: Options vary by app.


How do I use the basic functions of the Calculator?

1. From a Home screen, swipe up to access Apps.

2. Tap Calculator, and enter the first number.

3. Tap an arithmetic function key, and enter the next number.

4. Tap = Equals to view the result.

5. Tap C Clear to clear the results.


How do I view my calculator history?

1. From a Home screen, swipe up to access Apps.

2. Tap Calculator > History.

• To return to the calculator, tap Keypad.

• To clear the calculator history, tap Clear history.


How do I convert units of measurement using the calculator?

1. From a Home screen, swipe up to access Apps.

2. Tap Calculator > Unit converter.

3. Select a category and use the drop-down menus to choose units of measurement.

4. Enter a numeric value to view the conversion.


How do I access the Scientific calculator?

1. From a Home screen, swipe up to access Apps.

2. Tap Calculator, and turn the device to landscape view.

• If Auto rotate is not enabled, tap Rotate screen.


How do I add existing calendars to the Calendar app?

1. From a Home screen, swipe up to access Apps.

2. Tap Calendar > More options.

3. Tap Manage calendars > + Add account, and select an account type.

4. Enter your account information and follow the prompts.


How can I change the calendar view?

1. From a Home screen, swipe up to access Apps.

2. Tap Calendar > View, and then tap an option:

• Year: Display all twelve months of this year. Swipe across the screen to display another year.

• Month: Display the current month. Swipe across the screen to display another month. Events and tasks are also displayed.

• Week: Display the current week. Swipe across the screen to display another week.

• Day: Display today’s schedule by hour. Swipe across the screen to display another day.

• Tasks: Display all tasks.

3. Tap Today to return to the current date.


How do I create an event in the Calendar?

1. From a Home screen, swipe up to access Apps.

2. Tap Calendar > + Add to add an event.

3. Enter details for the event, and then tap Save.


How do I share an event from my Calendar?

1. From a Home screen, swipe up to access Apps.

2. Tap Calendar, tap an event, and tap again to edit it.

3. Tap Share, choose a sharing method, and follow the prompts.


How do I delete an event from my Calendar?

1. From a Home screen, swipe up to access Apps.

2. Tap Calendar, tap an event, and tap again to edit it.

3. Tap Delete, and confirm when prompted.


How do I create a task in the Calendar?

1. From a Home screen, swipe up to access Apps.

2. Tap Calendar > View > Tasks.

3. Tap + Add to add a task.

4. Enter details for the task, and then tap Save.


How do I delete a task from my Calendar?

1. From a Home screen, swipe up to access Apps.

2. Tap Calendar, and tap a day on the calendar to view the tasks for the day, or tap View > Tasks.

3. Tap the Checkbox by the task to mark it as complete and remove it from the calendar.

• To delete a task, tap the task to open it, tap Delete, and confirm when prompted.


How do I customize my calendar using Calendar settings?

1. From a Home screen, swipe up to access Apps.

2. Tap Calendar > More options > Settings.

3. Tap an option and follow the prompts.


How do I take pictures with my device’s camera?

1. From a Home screen, swipe up to access Apps.

2. Tap Camera.

3. Use the display screen as a viewfinder.

• To focus the shot, tap the screen. When you tap the screen, a brightness scale is displayed. Slide the light bulb to adjust the brightness.

• To add an effects filter, swipe to the left and tap a preview filter to apply it to the screen.

• To change the shooting mode, swipe to the right and select a mode.

• To quickly switch between the front and rear cameras, swipe the screen up or down.

• To change a camera setting, tap Settings.

4. Tap Take a picture.


How do I record videos with my device?

1. From a Home screen, swipe up to access Apps.

2. Tap Camera, and aim the camera at your subject.

3. Tap Record to begin recording a video.

• To take a picture while recording, tap Capture.

• To temporarily stop recording, tap Pause. To continue recording, tap Resume.

4. Tap Stop when you are finished recording.


How do I configure the shooting mode for the camera?

1. From a Home screen, swipe up to access Apps.

2. Tap Camera, and swipe to the right to see the available shooting modes.

Rear camera modes include:

• Auto: Allow the camera to determine the ideal mode for the picture.

• Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures.

• Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction.

• Continuous shot: Touch and hold the Camera button to take pictures continuously.

• HDR (Rich tone): Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture.

• Night: Use this to take photos in low-light conditions, without using the flash.

• Sports: Take clearer pictures of fast-moving subjects.

• Sound & shot: Enrich your pictures by adding a few seconds of background sound.

Front camera modes include:

• Selfie: Take selfie shots and apply various effects, such as an airbrushed effect.

• Wide selfie: Take wide-angle selfie shots to fit more people into your pictures.

• Sound & shot: Enrich your pictures by adding a few seconds of background sound.


How do I configure my camera’s settings?

1. From a Home screen, swipe up to access Apps.

2. Tap Camera > Settings.

Rear camera settings include:

• Picture size: Select a resolution. Selecting a higher resolution for higher quality requires more memory.

• Video size: Select a resolution. Higher resolution requires more memory.

• Timer: Take time-delayed pictures or videos.

Front camera settings include:

• Picture size: Select a resolution. Selecting a higher resolution for higher quality requires more memory.

• Video size: Select a resolution. Higher resolution requires more memory.

• Save pictures as previewed: Save self-portraits or self-recordings as viewed on the camera screen, not as flipped images.

• Shooting methods:

– Tap screen: Tap the screen to take selfies.

– Show palm: Hold your hand out with your palm facing the camera to have your picture taken.

• Timer: Take time-delayed pictures or videos.

Common settings include:

• Grid lines: Display viewfinder grid lines to help compose a picture or video.

• Location tags: Attach a GPS location tag to the picture.


What are some other common camera settings?

• Review pictures: Review pictures after taking them.

• Quick launch: Press the Home key twice in quick succession to open the camera.

• Storage location: Select the memory location. A memory card (not included) must be installed to view Storage location.

• Floating Camera button: Add a camera button that you can move anywhere on the screen.

• Volume key function: Use the Volume key as the camera key, the record key, a zoom key, or for system volume.

• Shutter sound: Play a tone when you take a picture.

• Reset settings: Reset the camera settings.


How do I use the features in the Clock app?

1. From a Home screen, swipe up to access Apps.

2. Tap Clock, and tap a tab to use a feature.


How do I set an alarm?

1. From a Home screen, swipe up to access Apps.

2. Tap Clock > + Add alarm.

3. Tap the following items to configure an alarm:

• Date: Choose the day for this alarm.

• Time: Set a time for the alarm.

• Repeat: Choose when to repeat the alarm.

• Alarm name: Enter a name for the alarm.

• Snooze: Allow snoozing. Set interval and repeat values for the alarm while snoozing.

• Alarm sound: Choose a sound to play for the alarm, and drag the slider to set the volume of the alarm.

• Vibration: Choose whether the alarm uses vibration alert.

• Read time aloud: Read the time aloud when the alarm rings.

4. Tap Save to save the alarm.


How do I turn off or postpone an alarm when it sounds?

At the set alarm time, the phone sounds the alarm and/or vibrates.

1. To stop an alarm, tap Dismiss, or swipe Dismiss to the left or right.

2. To postpone the alarm, tap Snooze.


How do I delete an alarm I created?

1. From a Home screen, swipe up to access Apps.

2. Tap Clock, and find the alarm in the alarm list (under Alarm), and then touch and hold it to select it.

3. Tap Delete.


How do I use the World clock to track time in multiple cities?

1. From a Home screen, swipe up to access Apps.

2. Tap Clock > World clock.

3. Tap + Add city.

4. Tap Search and enter the name of the city.

5. Tap the city name in the list, and then tap Add.

• To remove a city, touch and hold it, and tap Delete.


How do I use the Time zone converter in the World clock?

1. From a Home screen, swipe up to access Apps.

2. Tap Clock > World clock.

3. Tap Time zone converter.

4. Tap Menu to choose a different city.

• To add a city to the list, tap Add city.

5. Swipe the hours, minutes, and period (AM or PM) on the clock to set a time. Local times for the other cities listed are automatically updated.

• To return the clock to the current time, tap Reset.


How do I use the Stopwatch?

1. From a Home screen, swipe up to access Apps.

2. Tap Clock > Stopwatch.

3. Tap Start to begin timing.

• To keep track of lap times, tap Lap.

4. Tap Stop to end timing.

• To continue timing after stopping the clock, tap Resume.

• To reset the Stopwatch to zero, tap Reset.


How do I use the Timer?

1. From a Home screen, swipe up to access Apps.

2. Tap Clock > Timer.

3. Use the keypad and tap Hours, Minutes, and Seconds to set the length of the Timer.

4. Tap Start to begin the Timer.

• To temporarily stop the Timer, tap Pause. To continue timing after pausing, tap Resume.

• To stop and reset the Timer, tap Cancel.


How do I add a new contact?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts > + Create contact, and then tap contact fields to enter information.

• Choose a storage account for the contact. You can store the contact on the device or sync it with an account.

• Tap Contact photo to assign a picture or an animated GIF to the new contact.

• Enter a name and other contact information.

– Tap + Add field to enter additional entries.

– Tap – Remove field to remove an entry.

– Tap View more for additional fields.

– Tap the label to the right of an entry to choose a label for the field (for example, Home or Work).

• Tap Scan business card to import contact information from a business card through the device’s camera.

3. Tap Save.


How do I edit an existing contact?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts, and then tap a contact.

3. Tap Details > Edit.

4. Tap any of the fields to add, change, or delete information.

5. Tap Save.


How do I share a contact?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts, and then tap a contact.

3. Tap Details > Share.

4. Tap either vCard file (VCF) or Text.

5. Choose a sharing method and follow the prompts.


How do I import contacts from a memory card?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts > More options > Manage contacts.

3. Tap Import/Export contacts.

4. Tap Import and follow the prompts.


How do I export contacts to a memory card?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts > More options > Manage contacts.

3. Tap Import/Export contacts.

4. Tap Export and follow the prompts.


How do I link contact information from multiple sources into one contact?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts, and then tap the contact to select it.

3. Tap Details > More options > Link contacts.

4. Tap contacts to choose them.

5. Tap Link.


How do I unlink contacts?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts, and then tap the contact to select it.

3. Tap Details > More options > Manage linked contacts.

4. Tap Unlink beside contacts to unlink them from the main contact.


How do I mark contacts as favorites?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts, and then tap a contact.

3. Tap Details.

4. Tap Add to Favorites to mark the contact as a favorite. The star brightens.

• To remove the contact from Favorites, tap Remove from Favorites. The star then dims.


How do I delete contacts?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts, and then touch and hold a contact to select it.

• You can also tap other contacts to select them for deletion.

3. Tap Delete, and confirm when prompted.


How do I create a contact group?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts > Groups.

3. Tap Create, and then tap fields to enter information about the group:

• Group name: Enter a name for the new group.

• Group ringtone: Customize the sounds for the group.

• Add member: Select contacts to add to the new group, and then tap Done.

4. Tap Save.


How do I add or remove contacts from a group?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts > Groups, and then tap a group.

• To remove a contact, touch and hold a contact to select it, and then tap Remove.

• To add a contact, tap Edit > Add member, and then tap the contacts you want to add. When finished, tap Done > Save.


How do I send a text message to members of a group?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts > Groups, and then tap a group.

3. Tap More options > Send message.


How do I send an email to members of a group?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts > Groups, and then tap a group.

3. Tap More options > Send email.

4. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.

• Only group members that have an email address in their records are displayed.

5. Choose an email account and follow the prompts.


How do I delete a contact group?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts > Groups, and then tap a group.

3. Tap More options > Delete.

• To only delete the group, tap Group only.

• To delete the group and the contacts in the group, tap Group and members.


How do I modify settings for the Contacts app?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts > More options > Settings.

3. Tap an option and follow the prompts.


How do I enable Direct share for contacts?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Direct share, and tap On/Off to enable.


How do I create and send an email?

1. From a Home screen, swipe up to access Apps.

2. Tap Email > Compose new email.

• Different email account may have additional steps and options.

3. Tap the To field to manually add an email address or tap Add from Contacts to select a recipient from Contacts, Groups, or Recents.

• If manually entering recipients, enter additional recipients by separating each entry with a semicolon (;). More recipients can be added at any time before the message is sent.

• If adding a recipient from your Contacts, tap the contact to place a checkmark, and then tap Done. The contact is displayed in the recipients field.

• Tap Show additional fields to add Cc and Bcc fields.

4. Tap the Subject and Message fields to enter text.

• Tap Attach to add files, images, audio, and more to your email.

• Tap More options for additional email options.

5. Review your message and tap Send.


What tools are available to manage the email inbox?

1. From a Home screen, swipe up to access Apps.

2. Tap Email.

• Tap a message to read and reply or forward it.

• Tap Search to search for key words in your email inbox.

• Tap Edit for additional message options.

• Tap Sort by to customize how messages display.


How can I view email from multiple accounts or individual accounts?

1. From a Home screen, swipe up to access Apps.

2. Tap Email.

3. Tap Mailbox at the top left of the screen to choose a different view:

• [Account name]: View email for only one email account.

• All accounts: View all email in a combined inbox.


How do I remove an email account from my device?

1. From a Home screen, swipe up to access Apps.

2. Tap Email.

3. Tap Mailbox > Settings.

4. Tap the account you want to remove.

5. Tap Remove, and confirm when prompted.


How do I modify settings for the Email app?

1. From a Home screen, swipe up to access Apps.

2. Tap Email.

3. Tap Mailbox > Settings.

• Under General, tap an option, and then follow the prompts.

• Tap an account to configure specific settings for only that account.


How do I find and download premium apps from Galaxy Apps?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Galaxy Apps. (A Samsung account is required to download from Galaxy Apps.)


How is content organized in the Gallery?

The following categories allow you to organize your content:

• Pictures: View pictures and videos in the order they were saved. Content is organized by date.

• Albums: Create custom albums to organize your pictures and videos.

• Stories: Create custom collections of related pictures and videos and share them with your contacts.


How do I view pictures in the Gallery app?

1. From a Home screen, swipe up to access Apps.

2. Tap Gallery > Pictures.

3. Tap a picture to view it. Swipe left or right to view other pictures or videos.

• To mark the picture as a favorite, tap Favorite. The picture is added to Favorites under the Albums tab.

• To access the following features, tap More options:

– Details: View and edit information about the picture, including the date created, location, and properties.

– Set as wallpaper: Set the picture as wallpaper.


What are other options available when viewing pictures in the Gallery?

When viewing a picture and accessing More options, you can:

– Show date and location tags: See date and location tags when viewing your pictures.

– Print: Send the picture to a connected printer.

– Open in Photo Editor Pro: Edit the picture in Photo Editor Pro.


How do I edit pictures in the Gallery?

1. From a Home screen, swipe up to access Apps.

2. Tap Gallery > Pictures.

3. Tap a picture to view it.

• Transform: Rotate, flip, crop, or make other changes to the overall appearance of the picture.

• Effects: Add color effects.

• Stickers: Overlay illustrated or animated stickers.

• Draw: Add handwritten text or hand drawn content.


How do I play videos in the Gallery?

1. From a Home screen, swipe up to access Apps.

2. Tap Gallery > Pictures.

3. Tap a video to view it. Swipe left or right to view other pictures or videos.

• To mark the video as a favorite, tap Favorite. The video is added to Favorites under the Albums tab.

• To access the following features, tap More options:

– Details: View and edit information about the video, including the date created, location, and properties.

– Show date and location tags: See date and location tags when viewing your videos.

4. Tap Play video to play the video.


How do I edit videos in the Gallery?

1. From a Home screen, swipe up to access Apps.

2. Tap Gallery > Pictures.

3. Tap a video to view it.

4. Tap Edit to cut segments of the video.

5. Tap Save, and then confirm when prompted.


How do I share pictures and videos from the Gallery app?

1. From a Home screen, swipe up to access Apps.

2. Tap Gallery > Pictures.

3. Tap More options > Share, and then tap pictures and videos to select them.

4. Tap Share, and then choose an app or connection to use for sharing your selection. Follow the prompts.


How do I delete pictures and videos stored on my device using the Gallery?

1. From a Home screen, swipe up to access Apps.

2. Tap Gallery.

3. Tap More options > Edit.

4. Tap pictures and videos to select them, or tap the All checkbox at the top of the screen to select all pictures and videos.

5. Tap Delete, and confirm when prompted.


How do I take a screenshot?

From any screen, press and hold the Power and Volume down keys. It will automatically create a Screenshots album in the Gallery app.


How do I use Google Chrome?

Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device.


How do I use Google Drive?

Open, view, rename, and share files saved to your Google Drive cloud account.


How do I use Google Duo?

Make one-to-one video calls.


How do I use Gmail?

Send and receive email with Google’s web-based email service.


How do I use the Google app?

Find online content with tools that learn what interests you. Turn on your personalized feed to receive customized content.


How do I use Google Maps?

Get directions and other location-based information. You must enable location services to use Google Maps.


How do I use Google Photos?

Store and back up your photos and videos automatically to your Google Account with Google Photos.


How do I use Play Movies & TV?

Watch movies and TV shows purchased from Google Play. You can also view videos saved on your device.


How do I use Play Music?

Play music and audio files on your device.


How do I use the Play Store?

Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store.


How do I use YouTube?

Watch and upload YouTube videos right from your device.


How do I access the internet using the web browser?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap the address field, enter the web address, and then tap Go on the keyboard.

• Add to Bookmarks: Add the current web page to bookmarks.

• Refresh: Refresh or reload the current web page.

• < Back or Back: Return to the previous page.

• > Forward: Go forward to a recent page.

• Home: Display your Internet Home screen.

• Bookmarks: Manage bookmarked pages, saved pages, and history.

• Tabs: Manage open tabs. The number on the icon indicates the number of tabs that are currently open.


How do I use the Quick menu in the Internet browser?

Tap Quick menu for the following options:

• Share: Share the web page with others.

• New tab: Open a new tab.

• Turn on Night mode: Switch to Night mode.

• Web page text size: Change the text size.

• Close: Close the Quick menu.

• Settings: Change Quick menu options.


How do I use tabs to view multiple web pages?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap Tabs > New tab.

• To close a tab, tap X Close tab.


How do I save a bookmark for a web page?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap Add to Bookmarks.


How do I open a bookmarked web page?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap Bookmarks > Bookmarks.

4. Tap a bookmark entry.


How do I save a web page to access it offline?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap More options > Save webpage.


How do I open a web page that has been saved for offline viewing?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap Bookmarks > Saved pages.

4. Tap a saved page.


How do I view my browser history?

Tap Bookmarks > History.


How do I share web pages with my contacts?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap More options > Share, and follow the prompts.


How do I use Secret mode in the Internet browser?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap Tabs.

4. Tap Turn on secret mode.

5. Tap Set password to protect your Secret mode data with a password, or tap Don’t use password.


How do I turn off Secret mode in the Internet browser?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap Tabs > Turn off secret mode.


How do I modify settings for the Internet app?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Internet.

3. Tap More options > Settings.

4. Tap an option and follow the prompts.


How do I send text messages (SMS) or multimedia messages (MMS)?

1. From a Home screen, swipe up to access Apps.

2. Tap Messages > New message.

• You can choose recipients from Contacts or enter a phone number.

3. Tap Start.

4. To create an audio recording, touch and hold Audio.

– or –

Tap the Enter message field to enter a message.

• To add an attachment, tap + Attach.

5. Review the message and tap Send.

(Note: If you exit a message before you send it, the message is automatically saved as a draft.)


How do I send SOS messages with my location in an emergency?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Send SOS messages, and then tap On/Off to enable this feature.

3. Tap Send messages to > Add and add recipients by creating new contacts or selecting from Contacts.

• To include a picture from your front and rear camera, tap Attach pictures.

• To include a five-second audio recording in your SOS message, tap Attach audio recording.

4. Press the Power key quickly three times to send an SOS message.


How do I view my messages?

1. From a Home screen, swipe up to access Apps.

2. Tap Messages, and then tap a message to view it.

• To play an audio or video attachment, tap Play.

• To scroll through the list of messages, swipe up or down.


How do I delete messages?

1. From a Home screen, swipe up to access Apps.

2. Tap Messages > More options > Edit.

3. Tap each message you want to delete.

4. Tap Delete, and confirm when prompted.


How do I search through my messages?

1. From a Home screen, swipe up to access Apps.

2. Tap Messages > Search.

3. Enter a word or phrase to search for, and then tap Search on the keyboard.


How do I configure settings for text and multimedia messages?

1. From a Home screen, swipe up to access Apps.

2. Tap Messages > More options > Settings.


How do I customize notifications for emergency alerts?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > More connection settings.

3. Tap Wireless emergency alerts > Settings to customize notifications for emergency alerts.


How do I view and manage files stored on my device using My Files?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > My Files.

3. Tap a category to view the relevant files or folders.

4. Tap a file or folder to open it.


How are files organized into groups in My Files?

Files stored in the device are organized into the following groups:

• Recent files: View recently accessed files. This option displays if one or more files have been accessed recently.

• Categories: View your files based on the file type.

• Phone: View folders and files located on the device and optional memory card (not included).

• Cloud: View files saved on your cloud accounts. Cloud drives vary depending on the services you sign in to.


What options are available in My Files to search, edit, or clear file history?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > My Files. The following options are available:

• Search: Search for a file or folder.

• More options:

– Get more space: View storage information for your device.

– Settings: View settings for the app.


How do I make a call from the Home screen?

1. From a Home screen, tap Phone.

2. Enter a number on the keypad and tap Call.

• Tap Keypad if the keypad is not displayed.


How do I enable swipe to call or send messages?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Swipe to call or send messages.

3. Tap On/Off to enable this feature.


How do I make a call from the Recents (Call log)?

1. From a Home screen, tap Phone.

2. Tap Recents to display a list of recent calls.

3. Tap a contact, and then tap Call.


How do I make a call from the Contacts app?

1. From a Home screen, swipe up to access Apps.

2. Tap Contacts.

3. Swipe your finger across a contact to the right to call the contact.


How do I enable Direct calls?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Direct call, and tap On/Off to enable.

(This allows you to call the contact whose call log, message, or contact details are currently on the screen by bringing the device close to your ear.)


How do I answer an incoming call?

When a call is received, the phone rings and the caller’s phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call.

• On the incoming call screen, drag Answer to the right to answer the call.

– or –

• On the incoming call pop-up screen, tap Answer to answer the call.


How do I decline an incoming call?

• On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.

– or –

• On the incoming pop-up screen, tap Decline to reject the call and send it to your voicemail.


How do I decline an incoming call with a text message response?

• On the incoming call screen, drag Send message upward and select a message.

– or –

• On the incoming call pop-up screen, tap Send message and select a message.


How do I end a call?

Tap End when you are ready to end your call.


How do I adjust the call volume while on a call?

• Press the Volume keys to increase or decrease the volume.

– or –

• Tap Extra volume to quickly add more volume to the incoming audio.


How do I switch the call audio to the speaker or a Bluetooth headset?

• Tap Speaker to hear the caller using the speaker.

– or –

• Tap Bluetooth to hear the caller using a Bluetooth headset.


How do I multitask or return to the call screen if I exit it?

If you exit the call screen to use another app, your active call is indicated in the Status bar.

To return to the call screen:

• Drag the Status bar down to display the Notification panel and tap the call.

To end a call while multitasking:

• Drag the Status bar down to display the Notification panel, and then tap End call.


How do I view the Call log?

1. From a Home screen, tap Phone.

2. Tap Recents. A list of recent calls is displayed. If the caller is in your Contacts list, the caller’s name is displayed.


How do I save a contact from recent call information?

1. From a Home screen, tap Phone.

2. Tap Recents.

3. Tap the call that contains the information that you want to save to your Contacts list.

4. Tap Details.

5. Tap Create contact.

– or –

If you want to replace the number for an existing contact, tap Update existing.


How do I delete Call log entries?

1. From a Home screen, tap Phone.

2. Tap Recents.

3. Touch and hold the call you want to delete from the Call log.

4. Tap Delete.


How do I block a number so future calls go to voicemail and messages are not received?

1. From a Home screen, tap Phone.

2. Tap Recents.

3. Tap the caller you want to add to the Block list.

4. Tap Details > Block number, and confirm when prompted.

You can also modify your Block list in Settings:

• From a Home screen, tap Phone > More options > Settings > Block numbers.


How do I assign a speed dial number to a contact?

1. From a Home screen, tap Phone.

• Tap Keypad if the keypad is not displayed.

2. Tap More options > Speed dial numbers. The Speed dial screen displays the reserved speed dial numbers.

3. Tap an unassigned number.

• Tap Menu to select a different Speed dial number than the next one in sequence.

• Number 1 is reserved for Voicemail.

4. Type in a name or number, or tap Add from Contacts to assign a contact to the number.

• The selected contact is displayed in the Speed dial number box.


How do I make a call using Speed dial?

1. From a Home screen, tap Phone.

• Tap Keypad if the keypad is not displayed.

2. Touch and hold the Speed dial number.

• If the Speed dial number is more than one digit long, enter the first digits, and then hold the last digit.


How do I remove an assigned Speed dial number?

1. From a Home screen, tap Phone.

• Tap Keypad if the keypad is not displayed.

2. Tap More options > Speed dial numbers.

3. Tap Remove by the contact you want to remove from Speed dial.


How do I make an emergency call?

1. From a Home screen, tap Phone.

2. Enter the emergency telephone number (911 in North America) and tap Call.

3. Complete your call. During this type of call, you have access to most in-call features.


How do I make an emergency call from a locked screen?

1. Drag Phone upward to open the call screen.

2. Tap Emergency call to display the Emergency dialer.

3. Enter the emergency telephone number (911 in North America) and tap Call.

4. Complete your call. During this type of call, you have access to most in-call features.


How do I use my phone’s voicemail feature?

To use your phone’s voicemail feature:

1. From a Home screen, tap Phone.

2. Tap Voicemail.

– or –

1. From a Home screen, swipe up to access Apps.

2. Tap Cricket folder > Visual Voicemail.

3. Follow the voice prompts from the voicemail center.

For information on setting up voicemail, see “Set up your voicemail” on page 15 of the PDF.


What is required to use optional calling services?

Optional calling services must be available with your mobile service plan to be supported.


How do I place a multi-party call?

If your service plan supports this feature, you can make another call while a call is in progress.

1. From the active call, tap Add call to dial the second call.

2. Dial the new number and tap Call. When the call is answered:

• Tap Swap to switch between the two calls.

• Tap Merge to hear both callers at once (multi-conferencing).


What is Wi-Fi calling?

Wi-Fi calling allows you to make calls over Wi-Fi when you are connected to a Wi-Fi network. Contact your wireless service provider for details.


How do I enable and configure Wi-Fi calling?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Wi-Fi calling.

3. Tap On/Off to enable this feature.

4. Follow the prompts to set up and configure Wi-Fi calling.


How do I modify phone settings?

These settings allow you to modify settings associated with the Phone app.

1. From a Home screen, swipe up to access Apps.

2. Tap Phone > More options > Settings.

3. Tap an option and follow the prompts.


What is TTY mode?

A teletypewriter (TTY) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities to communicate by telephone.


How do I configure TTY mode?

1. From a Home screen, swipe up to access Apps.

2. Tap Phone > More options > Settings.

3. Tap More settings > TTY mode.

4. Tap TTY OFF, TTY FULL, TTY HCO, or TTY VCO.


How do I connect my device to Samsung Gear?

Use the Samsung Gear application to connect your device to your Samsung Gear.

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Samsung Gear.


How do I use Samsung Notes to write and save notes?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Samsung Notes.

3. Tap Create and type a note. Available options include:

• Text: Use the keyboard to type text.

• Pen: Use your finger to write text.

• Brush: Create a drawing.

• Attach: Insert an image or voice file into the note.

4. Tap Save when finished.


How do I edit notes in Samsung Notes?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Samsung Notes.

3. Tap a note to view it.

4. Tap Edit to make changes.

5. Tap Save.


How do I browse notes in Samsung Notes?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Samsung Notes.

• Browse note entries by swiping up or down.

• To search for a note, tap Search.


How do I access options to edit, share, or manage notes in Samsung Notes?

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder > Samsung Notes.

3. Tap More options for the following options:

• Edit: Select notes to share, delete, or move.

• Sort by: Change the way notes are organized.

• List/Grid view: Switch between List view and Grid view.

• Trash: View deleted notes.

• Settings: View settings for the Samsung Notes app.


How do I use Samsung+ for customer support and device diagnostics?

Samsung+ allows you to access live customer support, view device diagnostics, and learn about your registered Samsung devices.

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung+.

3. Follow the prompts to log in with either a Samsung account or a Google Account.


How do I get help using the Plus icon in Samsung+?

The plus icon is at the bottom of every screen to provide you quick access to the help you need.

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung+.

3. Tap Plus for the following options:

• Search: Enter keywords to find the information you need.

• Community: View community boards where you can ask questions and give answers to other Samsung users.

• Text chat: Chat with an automated support system by texting.

• Call us: Start a phone call with customer service.

• Video chat: Start a video call with customer service.


How do I use Quick tabs in Samsung+ to view Help topics?

The app will open to your Home page. Swipe left and right across the tabs to view Help topics.

• Home: Register your Samsung devices and view customized cards.

• Diagnostics: View storage, connection speed, and battery levels for your device.

• Learn: View Articles about your device to help you get the most out of it.

• Community: View community boards where you can ask questions and give answers to other Samsung users.

• Get help: View quick links to call, video, and community support for your device.


What can I do with the myCricket app?

With the myCricket app, you can access billing, make a quick payment, view usage, and access support from the palm of your hand.


What can I do with the Visual Voicemail app from Cricket?

With the Visual Voicemail app, you can view and play voicemail messages, easily save important numbers to your Favorites list, and respond by calling or texting.


What is the Amazon Shopping app for?

The Amazon Shopping app allows you to shop at amazon.com from your device.


What is the Facebook app for?

The Facebook app helps you keep up with friends and family. You can share updates, photos, and videos, as well as text, chat, and play games.


What is the NextRadio app for?

The NextRadio app allows you to listen to your favorite FM radio stations on the go. You can tune in to any FM frequency in your area and listen to the radio without the cost of streaming music.


How do I access device settings?

There are a couple of ways to access your device settings:

• From a Home screen, swipe up to access Apps, and then tap Settings.

– or –

• Drag down from the Status bar to display the Notification panel, and then tap Settings.


How do I search for a specific setting?

If you are not sure exactly where to find a certain setting, you can use the Search feature.

1. From a Home screen, swipe up to access Apps, and then tap Settings.

2. Tap Search.

3. Enter a word or words in the Search field. As you type, settings that match display on the screen.

4. Tap an entry to go to that setting.


How do I connect my device to a Wi-Fi network?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Wi-Fi, and then tap On/Off to turn on Wi-Fi.

• When Wi-Fi is turned on, your device automatically scans for available networks and displays them.

3. Tap the network you want to connect to.

• When you select an open network, you are automatically connected to the network. Otherwise, enter a password to connect.


How do I manually connect to a hidden Wi-Fi network?

Connect your device to a Wi-Fi network that is hidden.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Wi-Fi, and then tap On/Off to turn on Wi-Fi.

3. Tap + Add network at the bottom of the list.

4. Enter information about the Wi-Fi network:

• Network name: Enter the network name.

• Security: Select a security option and enter your password.

• Auto reconnect: Connect to this network automatically.

• Show advanced options: Add advanced options, such as IP settings and Proxy settings.

5. Tap Connect.


How do I customize advanced Wi-Fi services and preferences?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Wi-Fi, and then tap On/Off to turn on Wi-Fi.

• Cricket Wi-Fi Manager: Enable to save high speed data when Wi-Fi is available.

3. Tap Advanced. To view all network settings, tap View more.

• Switch to mobile data: Connect automatically to a mobile network connection when the Wi-Fi connection is unstable. When the Wi-Fi signal is strong, it switches back to Wi-Fi.

• Turn on Wi-Fi automatically: Enable Wi-Fi in frequently used locations.

• Network notification: Receive notifications when open networks in range are detected.

• Manage networks: View your saved Wi-Fi networks.

• Wi-Fi control history: View devices that have turned your Wi-Fi on or off.

• Hotspot 2.0: Connect automatically to Wi-Fi access points that support Hotspot 2.0.

• WPS push button: Connect to a Wi-Fi network by pressing the WPS button on a router.

• WPS PIN entry: Connect to a Wi-Fi network by entering your WPS PIN.

• Keep Wi-Fi on during sleep: Specify whether to disconnect from Wi-Fi when the device is asleep.

• Install network certificates: Install authentication certificates.


How do I view my device’s MAC address or IP address?

• MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable).

• IP address: View your device’s IP address (not configurable).

These are typically found within advanced Wi-Fi settings.


What is Wi-Fi Direct and how do I use it?

Wi-Fi Direct uses Wi-Fi capability to share data between devices. A Wi-Fi network connection is not required.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Wi-Fi, and then tap On/Off to turn on Wi-Fi.

3. Tap Wi-Fi Direct.

• Your device scans for discoverable Wi-Fi Direct devices.

4. Tap a device, and then follow the prompts to connect.


How do I share data with Wi-Fi Direct?

Share data with another device using Wi-Fi Direct.

1. From an app, tap Share.

– or –

Tap More options > Share.

2. Tap Wi-Fi Direct and follow the prompts.


How do I receive data with Wi-Fi Direct?

When another device attempts to send a file to your device using Wi-Fi Direct, your device begins downloading the file.

• To open the file, drag down the Status bar and tap File received.


How do I disconnect from a Wi-Fi Direct device?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Wi-Fi > Wi-Fi Direct.

3. Tap a device to disconnect it.


How do I pair and connect to a Bluetooth device?

Bluetooth allows you to pair your device to another Bluetooth-enabled device. Once a pairing is created, the devices continue to recognize their partnership and exchange information without having to re-enter a passcode.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Bluetooth, and then tap On/Off to turn on Bluetooth.

• Your device scans for discoverable Bluetooth devices. To scan again, tap Scan.

3. Tap a device, and follow the prompts to connect.


How do I rename a paired Bluetooth device?

Rename a paired device to make it easier to recognize.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Bluetooth, and then tap On/Off to turn on Bluetooth.

3. Tap Settings next to the previously paired device, and then tap Rename.

4. Enter a new name, and tap Rename.


How do I share data using Bluetooth?

Use Bluetooth to transfer information to a paired device.

1. From an app, tap Share.

– or –

Tap More options > Share.

2. Tap Bluetooth and follow the prompts.


How do I receive data using Bluetooth?

When another device attempts to send a file to your device using Bluetooth, you will see a request to accept the file.

1. Tap Accept.

2. To open the file, drag down the Status bar and tap File received.


How do I unpair a Bluetooth device?

When you unpair from a Bluetooth device, the two devices no longer recognize each other. To connect again, you have to pair the devices.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Bluetooth, and then tap On/Off to turn on Bluetooth.

3. Tap Settings next to the paired device, and then tap Unpair to delete the paired device.


How do I view my data usage?

View your current mobile and Wi-Fi data usage.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Data usage.


How do I enable and use Data saver?

Data saver prevents selected apps from sending or receiving data in the background.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Data usage > Data saver.

3. Tap On/Off to turn Data saver on.

• To allow some apps to have unrestricted data usage, tap Allow app while Data saver on, and tap On/Off next to each app to specify restrictions.


How do I monitor mobile data usage and settings?

Enable mobile data to access the Internet through your mobile network.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Data usage. The following options are available:

• Mobile data: Enable mobile data services.

• International data roaming: Enable mobile data services while roaming internationally.

• Mobile data usage: Monitor mobile data usage by app.

• Billing cycle and data warning: Set the day of the month to start the bill cycle for your device.


How do I monitor Wi-Fi data usage and settings?

View your Wi-Fi data usage and set restrictions for Wi-Fi networks.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Data usage. The following options are available:

• Wi-Fi data usage: View data usage over Wi-Fi connections.

• Restrict networks: Select networks to prevent apps that are running in the background from using them.


How do I enable Airplane mode?

Airplane mode disconnects your device from all networks and turns off connectivity features.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Airplane mode.

3. Tap On/Off to enable this feature.


How do I activate and use Mobile hotspot?

Activate Mobile hotspot to allow other devices to use your device’s Internet connection.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.

3. Tap On/Off to turn on Mobile hotspot.

4. Activate Wi-Fi on the target device.

5. Scan for Wi-Fi hotspots and select your device’s Mobile hotspot.

6. Enter your device’s Mobile hotspot password on the target device.


How do I change the Mobile Hotspot password?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.

3. Tap the password and enter a new password.

4. Tap Save.


How do I manage the Allowed devices list for Mobile hotspot?

Control which devices can connect to your Mobile hotspot.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.

3. Tap More options > Allowed devices, and then tap Add to enter the other device’s Device name and MAC address.

4. Tap Add to add the device.

• To restrict connections to your Allowed devices list, tap Allowed devices only.


How do I configure Mobile hotspot security and connecting settings?

Manage your security and connecting settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.

3. Tap More options > Configure mobile hotspot for the following settings:

• Network name: View and change the name of your Mobile hotspot.

• Hide my device: Prevent your Mobile hotspot from being discoverable by other devices.

• Security: Choose the security level for your Mobile hotspot.

• Password: If you choose a security level that uses a password, you can view or change it.

• Show advanced options: Configure additional Mobile hotspot settings.


How do I set timeout settings for Mobile hotspot?

Automatically turn off Mobile hotspot if there are no connected devices.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Mobile hotspot and tethering > Mobile hotspot.

3. Tap More options > Timeout settings, and then select an interval.


How do I use USB tethering to share my device’s Internet connection with a computer?

You can use tethering to share your device’s Internet connection with a computer.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Mobile hotspot and tethering.

3. Connect the computer to the device using a USB cable, and then tap USB tethering.


How do I control my device’s access to mobile networks and data service?

Control your device’s access to networks and mobile data service.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Mobile networks:

• Mobile data: Enable mobile data usage.

• International data roaming: Change voice, text and data roaming settings for international roaming.

• Disable 2G: Do not use 2G mobile data networks.

• Access Point Names: Choose or add APNs.

• Network operators: Choose available and preferred networks.


How do I manage location services on my device?

Some apps may require one or more location services be turned on for full functionality.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Location.

3. Tap On/Off to turn on Location services.

4. Tap Locating method to select how your location is determined:

• High accuracy: Uses GPS, Wi-Fi, and mobile networks.

• Battery saving: Uses Wi-Fi and mobile networks (no GPS).

• Phone only: Uses GPS only.

5. Tap Improve accuracy to use other connections for determining your location:

• Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off.

• Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically through Bluetooth, even when Bluetooth is turned off.


How do I view recent location requests by apps?

Apps that have requested your location are listed under Recent location requests.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Location.

3. Tap On/Off to turn on Location services (if not already on).

4. Tap an entry under Recent location requests to view the app’s settings.


How do Google Location services use my device’s location data?

Location services store and use your device’s most recent location data. Google apps can use this data to improve your search results based on places that you have visited.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > Location.

3. Tap an entry under Location services to use as a location service.


How do I use Nearby device scanning?

Scan for nearby devices to connect to and set them up easily. You receive a notification when there are available devices to connect to.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > More connection settings > Nearby device scanning.

3. Tap On/Off to enable the feature.


How do I connect my device to a printer?

Connect your device to a printer on the same Wi-Fi network.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > More connection settings > Printing.

3. Tap + Add service and follow the prompts to add a print service.

4. Tap the print service, and then tap More options > Add printer.


How do I set up a Virtual Private Network (VPN)?

Set up and manage your Virtual Private Networks (VPNs). You must set a secured screen lock before setting up a VPN. For more information, see “Set a secure screen lock” on page 149 of the PDF.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > More connection settings > VPN.

3. Tap Add VPN and follow the prompts to set up your VPN.


How do I manage an existing VPN connection?

Use the VPN settings menu to edit or delete a VPN connection.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > More connection settings > VPN.

3. Tap Settings next to a VPN.

4. Edit the VPN and tap Save.

– or –

Tap Delete to delete the VPN.


How do I connect to or disconnect from a VPN?

Once you have set up a VPN connection, connecting to and disconnecting from a VPN is easy.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Connections > More connection settings > VPN.

3. Tap a VPN, enter your log in information, and tap Connect.

• To disconnect, tap the VPN, and then tap Disconnect.


How do I switch between sound modes (Sound, Vibrate, Mute)?

Switch between sound modes, while preserving the individual sound settings you have made.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration > Sound mode, and then choose a mode:

• Sound: Use the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts.

• Vibrate: Use vibration only for notifications and alerts.

• Mute: Set your device to make no sounds.

– Temporary mute: Set a time limit for muting the device.


How do I use Easy mute?

Mute sounds and videos by covering the screen or turning over the device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Easy mute, and tap On/Off to enable.


How do I configure my device’s vibrations?

Configure your device’s vibrations.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration.

3. Tap options to customize:

• Vibrate while ringing: Set your device to vibrate in addition to ringing when you receive a call.

• Vibration pattern: Choose from preset vibration patterns or create your own pattern.


How do I set the volume level for call ringtones, notifications, and other audio?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration > Volume, and drag the sliders.

Note: You can also use the Volume key to adjust the volume. Tap More to customize all volume options.


How do I set the Volume keys to control media volume by default?

Set the default of the Volume key to control the media volume.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration.

3. Tap Use Volume keys for media to enable this feature.


How do I use the Media volume limiter?

Limit the maximum output of the device’s volume while using headphones or Bluetooth speakers (not included).

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration > Volume.

3. Tap More options > Media volume limiter.

4. Tap On/Off to enable this feature.

• To set the maximum output volume, drag the Custom volume limit slider.

• To require a PIN to make changes to the volume setting, tap Set volume limit PIN.


How do I choose or add a ringtone?

Choose from preset ringtones or add your own.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration > Ringtone.

3. Tap a ringtone to hear a preview and select it.

– or –

Tap Add to use an audio file as a ringtone.


How do I customize notification sounds?

Customize notification sounds for certain apps or choose a default for all notifications.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration > Notification sounds and tap a sound to choose it.


How do I set up and configure Do not disturb mode?

Set your device to mute all or some notifications and sounds during specific time periods.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration > Do not disturb and configure the following:

• Turn on now: Enable this option.

• Turn on as scheduled: Configure Days, Start time, and End time to set up a do not disturb schedule.

• Allow exceptions: Customize which notifications are allowed while your device is in Do not disturb mode.

• App rules: Manage rules set by apps.

• Hide visual notifications: Select options for preventing visual notifications for apps silenced by Do not disturb.


How do I set system sound options like touch sounds or screen lock sounds?

Set various other system sound options.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration.

• Touch sounds: Play tones when you touch or tap the screen to make selections.

• Screen lock sounds: Play a sound when you unlock the screen.

• Charging sound: Play a sound when a charger is connected.


How do I enable key-tap feedback sounds?

Play tones when keys are tapped.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration, and then tap to enable each option:

• Dialing keypad tones: Play a tone when the dialing keypad is tapped.

• Keyboard sound: Play a sound when the Samsung keyboard is tapped.


How do I customize sound quality and effects?

Choose from advanced sound options to customize your audio experience.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Sounds and vibration > Sound quality and effects. The following options are available:

• Dolby Atmos: Transform your experience with audio that surrounds you.

• Equalizer: Choose an audio preset that is customized to different genres of music.

• Advanced/Basic: Manually adjust various sound qualities.

• Tube Amp Pro: Simulate the soft timbre of a tube amplifier.

• Concert hall: Simulate the reverb of a concert hall.

• Adapt Sound: Customize your sound settings.


How do I manage notifications from apps and services?

Allow or block notifications from apps and services.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Notifications.

• To customize App icon badges, tap App icon badges.

• To enable notifications, tap All apps, or tap On/Off next to an app.

• To configure additional notification settings, tap Advanced.

• To customize individual notification settings, tap an app or service.


What is Smart alert and how do I enable it?

Set the device to vibrate when you pick it up to notify you about missed calls and messages.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Smart alert, and tap On/Off to enable.


How do I customize screen off settings like screen timeout or screen saver?

Customize when the screen turns off.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Display.

3. Tap an option to customize:

• Screen timeout: Turn the screen off after a set amount of time.

• Screen saver: Display colors or images after the screen has turned off or while charging.


How do I adjust screen brightness?

Adjust the screen brightness to suit your surroundings or personal preference. You may also want to adjust screen brightness to conserve battery power.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Display.

3. Customize options under Brightness:

• Drag the Brightness slider to set a custom brightness level.

• Tap Outdoor mode to increase the screen brightness for 15 minutes for greater visibility when outdoors.


How do I set the font and screen zoom?

You can set the screen zoom level and the font size and style.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Display > Font and screen zoom for the following options:

• Drag the Screen zoom slider to adjust the zoom level.

• Drag the Font size slider to adjust the size of text.

• Tap a font to select it, or tap + Download fonts to find new fonts from Galaxy Apps.

3. Tap Done to set the screen zoom and font.


How do I customize the screen quality or screen mode?

Customize the screen mode to match your viewing preferences.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Display to configure an option:

• Tap Screen mode and choose Adaptive display or a specific type of screen mode based on what you are viewing.


How do I use One-handed mode?

Change the screen layout to accommodate operating your device with one hand.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > One-handed mode.

3. Tap On/Off to enable the following:

• Gesture: Swipe up diagonally from either bottom corner to reduce the display size.

• Button: Press the Home key three times in quick succession to reduce the display size.

• Show keys on screen: Display the Home, Back, and Recents keys on the screen.


How do I use the quick optimization feature for device performance?

The quick optimization feature improves device performance through the following actions:

• Identifying apps that use excessive battery power and clearing unneeded items from memory.

• Deleting unnecessary files and closing apps running in the background.

• Scanning for malware.

To use the quick optimization feature:

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Device maintenance.

3. Tap Optimize now.


How do I manage battery settings and view power usage?

View how battery power is used for device activities.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Device maintenance > Battery for options:

• Battery usage: View power usage by item.

• Power saving mode: Select a power mode to extend battery life.

• App power monitor: View power usage by app.

• Unmonitored apps: Select apps to exclude from being put to sleep by the App power monitor.

• Always sleeping apps: Select apps to put to sleep immediately when not being used.

• More options > Advanced settings: Configure advanced battery settings and notifications.


How do I view device storage and manage an optional memory card?

View the device memory and usage. Mount, unmount, or format an optional memory card (not included).

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Device maintenance > Storage.

• To increase available memory, tap Clean now.

Memory card (SD card): Once an optional memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting.


How do I mount a memory card if it was unmounted?

When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Device maintenance > Storage.

3. Tap More options > Storage settings.

4. Under Portable storage, tap your SD card, and then tap Mount.


How do I safely remove a memory card?

Warning: To prevent damage to information stored on the memory card, unmount the card before removing it from the device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Device maintenance > Storage.

3. Tap More options > Storage settings.

4. Under Portable storage, tap your SD card, and then tap Unmount.

5. Remove your memory card from the device.


How do I format a memory card?

Warning: When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes all the stored data.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Device maintenance > Storage.

3. Tap More options > Storage settings.

4. Under Portable storage, tap your SD card, tap Format, and then follow the prompts.


How do I check and manage device memory (RAM)?

Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Device maintenance > Memory.

• The used and available memory are shown.

3. To free up as much memory as possible, tap Clean now and follow the prompts.

• The selected apps and services in the list will be closed.


How do I change the device language?

You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Language and input > Language.

3. Tap + Add language, and select a language from the list.

4. Tap Set as default to change the device language.

• To switch to another language on the list, drag Move next to the desired language to the top of the list, and then tap Done.


How do I select a default keyboard?

You can select a default keyboard for your device’s menus and keyboards. Additional keyboards can be downloaded from the Google Play store.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Language and input.

3. Tap Default keyboard, and select a keyboard.


How do I use Google Voice typing?

Speak rather than type your text entries using Google Voice typing.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Language and input.

3. Tap On-screen keyboard > Google voice typing.

Options include:

• Languages: Select languages for Google voice typing.

• Voice Match: Train Google Assistant to recognize your voice when you say “Ok Google”.

• Hands-free: Allow requests with the device locked.

• Speech output: Select options for spoken feedback.

• Offline speech recognition: Download and install speech recognition engines, allowing you to use voice input while not connected to the network.

• Block offensive words: Hide search results that contain offensive words.

• Bluetooth headset: Records audio through a Bluetooth headset, if available.


How do I manage on-screen keyboards?

Enable or disable on-screen keyboards.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Language and input.

3. Tap On-screen keyboard > Manage keyboards.

4. Tap each keyboard to enable or disable.


How do I customize options for a physical keyboard?

Customize options when you have a physical keyboard connected to your device (sold separately).

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Language and input.

3. Tap Physical keyboard, and then choose an option:

• Show on-screen keyboard: Show the on-screen keyboard while a physical keyboard is also being used.

• Keyboard shortcuts: Show explanations of the keyboard shortcuts on the screen.


How do I use Autofill service?

Save time entering information using autofill services.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General Management > Language and input.

3. Tap Autofill service and select your preferred service.


How do I configure Text-to-speech (TTS) options?

Configure your Text-to-Speech (TTS) options. TTS is used for various accessibility features, such as Voice Assistant.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Language and input > Text-to-speech for options:

• Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.

• Language: Select a default language.

• Speech rate: Set the speed at which the text is spoken.

• Pitch: Set the pitch of the speech.

• Play: Tap to play a short demonstration of speech synthesis.

• Reset: Reset the speech rate and pitch.


How do I configure pointer speed for an optional mouse or trackpad?

Configure pointer speed for an optional mouse or trackpad (not included).

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Language and input.

3. Under Pointer speed, drag the slider to the right to go faster or to the left to go slower.


How do I set the date and time on my device?

By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Date and time. The following options are available:

• Automatic date and time: Receive date and time updates from your wireless network. When Automatic date and time is disabled, the following options are available:

– Set date: Enter the current date.

– Set time: Enter the current time.

– Select time zone: Choose a new time zone.

• Use 24-hour format: Set the format for displaying time.


How do I enable the “Report diagnostic information” feature?

This feature sends diagnostic information about your device when you are having technical problems.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Report diagnostic information.

3. Read and accept the consent information to enable this feature.


How do I reset device settings to factory defaults without affecting personal data?

You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Reset > Reset settings.

3. Tap Reset settings, and confirm when prompted.


How do I reset network settings (Wi-Fi, mobile data, Bluetooth)?

You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Reset > Reset network settings.

3. Tap Reset settings, and confirm when prompted.


How do I perform a factory data reset on my device?

A factory data reset erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data stored on an external SD card is not affected.

Note: When you sign in to a Google Account on your device, Factory Reset Protection (FRP) is activated. This protects your device in the event it is lost or stolen. If you reset your device to factory default settings with FRP activated, you must enter the user name and password for a registered Google Account to regain access.

Warning: If you reset your Google Account password, it can take 24 hours for the password reset to sync with all devices registered to the account.

Before resetting your device:

1. Verify that the information you want to keep has been transferred to your storage area.

2. Log in to your Google Account and confirm your user name and password.

To reset your device:

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Reset > Factory data reset.

3. Tap Reset and follow the prompts to perform the reset.

4. When the device restarts, follow the prompts to set up your device.


What is Factory Reset Protection (FRP) and how does it work?

When you sign in to a Google Account on your device, Factory Reset Protection is activated. FRP prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.

You will not be able to access the device after a factory data reset if you do not have your Google Account username and password.

Caution: Before shipping your device back to Samsung or taking it to your nearest Samsung-authorized service center, you should remove your Google Account before resetting the device back to factory settings.


How is Factory Reset Protection (FRP) enabled?

Adding a Google Account to your device automatically activates the FRP security feature.


How do I disable Factory Reset Protection (FRP)?

To disable FRP, remove all Google Accounts from the device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts > [Google account].

3. Tap Remove account.


How do I use the Auto restart feature?

Optimize your device by restarting it automatically at set times. Any unsaved data will be lost when the device restarts.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > General management > Reset > Auto restart.

3. Tap On/Off to activate Auto restart, and then set the following parameters:

• Time: Set the time of day to restart your device.

• Day: Select the day of the week to automatically restart your device.


How do I check for and install software updates?

Check for and install available software updates for your device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Software update for the following options:

• Check for updates: Manually check for software updates.

• Continue update: Resume an update that was interrupted.


How do I set a secure screen lock (Pattern, PIN, or Password)?

It is recommended that you secure your device using a secure screen lock (Pattern, PIN, or Password). The various Screen lock types offer high, medium, or no security. Choose from the following: Swipe, Pattern, PIN, Password, and None.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Lock screen > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password).

3. Tap On/Off to enable showing notifications on the lock screen. The following options are available:

• Hide content: Enable to hide the content of notifications.

• Notification icons only: Enable to hide notification details and show only the icon.

• Transparency: Adjust the transparency of notifications.

• Auto-reverse text color: Reverse the color of notification text automatically based on the background color.

4. Tap Done when finished.

5. Configure the following screen lock options:

• Smart Lock: Unlock your device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature.

• Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature.


How do I configure clock and information features for the Lock screen?

Configure features for the Lock screen.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Lock screen for options:

• Clock style: Set the type and color of the clock on the Lock screen.

• Roaming clock: Change to digital clocks showing both local and home time zones when roaming.

• FaceWidgets: Enable widgets on the Lock screen to get quick access to useful information.

• Contact information: Show your contact information, such as your phone number or email address.

• Notifications: Select which notifications to display on the Lock screen.

• App shortcuts: Select which apps to open from the Lock screen.


How do I configure Google Play Protect app safety checks?

Configure app safety checks from Google Play.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Google Play Protect.

3. Tap options to customize security.


How do I set up Find My Mobile?

Protect your device from loss or theft allowing your device to be locked, tracked, and for your data to be deleted remotely. You must sign up for a Samsung account and enable Google location service to use Find My Mobile.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Find My Mobile.

3. Enter your Samsung account password or, if you are not logged in to your Samsung account, tap Add account and follow the prompts. The following options are available:

• Remote controls: Activate or deactivate Remote controls, which allows you to access your device remotely.

• Google location service: Activate or deactivate Google location service. This service must be on in order to find your device.

• Send last location: Allow your device to send its last location to the Find My Mobile server when the battery falls below a certain level.


How do I check the date of the last security software update?

Check the date of the last security software update.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Security update to see if the latest security update is installed.


How do I allow selected apps to install unknown third-party apps?

Allow selected apps to install unknown third-party apps.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Install unknown apps.

3. Tap an app.

4. Tap Allow from this source to enable apps to be installed using this app.


How do I set up and use Secure Folder?

Lock your private content and apps to enhance security. You must sign in to your Samsung account in order to use Secure Folder. You must also set a secure lock for your device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Secure Folder and follow the prompts to secure content on your device.


How do I use the App permission monitor?

Get notified when permissions you select are being used by apps running in the background.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > App permission monitor.

3. Tap On/Off next to the apps you want to be notified about when they use certain permissions.


How do I set up Secure startup?

Protect your device by requiring a numeric PIN, pattern, or password to be entered before it starts up. You must have a secured screen lock for this option to be available.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Secure startup and select an option.


How do I encrypt my SD card?

Protect your optional memory (not included) card by encrypting its data.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Encrypt SD card.

3. Tap Encrypt SD card and follow the prompts to encrypt all data on your memory card.


How do I set up a Factory data reset password?

Require a password to reset your device to factory default settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Other security settings > Set up/change password and enter a password.


How do I set up a SIM card lock?

Require your SIM card PIN to unlock and use your SIM card.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Other security settings > Set up SIM card lock and follow the prompts.

• Tap Lock SIM card to enable the feature.

• Tap Change SIM card PIN to create a new PIN.


How do I make password characters visible briefly as I type them?

Display password characters briefly as you type them.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Other security settings > Make passwords visible to enable the feature.


How do I configure the Security update service?

Automatically receive security updates.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Other security settings for the following Security update service options:

• Security policy updates: Automatically or manually check for security policy updates.

– Automatic updates can also be limited to only when your device is connected to a Wi-Fi network.

• Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis.


How do I manage device administrators and application installation privileges?

Manage your device administrators and application installation privileges.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Other security settings > Device admin apps.

3. Tap an option to enable it as a device administrator.


How do I manage security certificates in Credential storage?

Manage your security certificates. You can disable or remove certificates.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Other security settings for the following options:

• Storage type: Select a storage location for credential contents.

• View security certificates: Display certificates in your device’s ROM and other certificates you have installed.

• User certificates: View user certificates.

• Install from device storage: Install a new certificate from storage.

• Clear credentials: Erase the credential contents from the device and reset the password.


How do I enable Knox active protection?

Protect your device against malicious attacks.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Other security settings > Knox active protection and follow the prompts.


How do I configure Advanced security settings?

Use these options to configure advanced security settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Security > Other security settings for the following advanced options:

• Trust agents: Perform selected actions when trusted devices are connected. (This option is only displayed when a lock screen is enabled. For more information, see “Set a secure screen lock” on page 149 of the PDF.)

• Pin windows: Pin an app on your device screen, preventing access to other features of your device.

• Usage data access: View the applications that can access your device’s usage history.

• Notification access: View the applications that can access notifications you receive on your device.

• Do not disturb permission: View which apps have permission to change the Do not disturb settings.


How do I use Samsung Cloud to back up, restore, and sync data?

Keep your data safe by backing up and restoring your device. You can also sync your data from multiple devices.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Samsung Cloud.

• If a Samsung account has not been added, follow the prompts to add one.

3. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud.


How do I add an account (email, social networking, etc.) to my device?

You can add and manage all your email, social networking, and picture and video sharing accounts.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts > + Add account.

3. Tap one of the account types.

4. Follow the prompts to enter your credentials and set up the account.

• Tap Auto sync data to enable automatic updates to your accounts.


How do I configure settings for a specific account?

Each account has its own set of settings. In addition, you can configure common settings for all accounts of the same type. Account settings and available features vary between account types and service providers.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts > [Account type].

3. Tap an account to configure that account’s sync settings.

4. Tap other available options for the account type.


How do I remove an account from my device?

You can remove accounts from your device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts > [Account type].

3. Tap the account and then tap Remove account.


How do I back up and restore data using my Samsung account?

Enable backup of your information to your Samsung account.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Backup and restore for options:

• Back up data: Configure your Samsung account to back up your data.

• Restore data: Use your Samsung account to restore your backup data.


How do I back up and restore data using my Google account?

Enable backup of your information to your Google account.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Backup and restore for options:

• Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers.

• Backup account: Select a Google Account to be used as your backup account.

• Automatic restore: Enable automatic restoration of settings from Google servers.


How do I configure my device’s Google settings?

Configure your device’s Google settings. Available options depend on your Google account.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Google, and select an option to customize.


How do I access Vision accessibility features?

You can turn on Accessibility features to assist with visual aspects of the device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Accessibility > Vision, and tap an option. Options include:

• Dark screen: Keep the screen turned off at all times for privacy.

• Rapid key input: Release your finger to enter selection instead of double tapping.

• Font and screen zoom: Configure the screen zoom level and font size and style.

• High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.

• High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.

• Show button shapes: Show buttons with shaded backgrounds to make them stand out.

• Magnifier window: Magnify content shown on the screen.

• Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen.

• Large mouse/touchpad pointer: Enable a large pointer for a connected mouse or touchpad.

• Color inversion: Reverse the display of colors from white text on a black background to black text on a white background.

• Color correction: Adjust the color of the screen if you are color blind or have difficulty reading the display because of the screen color.


How do I access Hearing accessibility features?

You can turn on Accessibility features to assist with audio aspects of the device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Accessibility > Hearing, and tap an option. Options include:

• Flash notification: Set the camera light or screen to blink whenever you receive a notification.

• Mute all sounds: Turn off all notifications and audio for privacy.

• Hearing aids: Improve the sound quality for use with hearing aids.

• Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available.

• Google subtitles (CC): Use Google subtitles with multimedia files when available.

• Left/right sound balance: Use the slider to set the left and right balance when using a stereo device.

• Mono audio: Switch audio from stereo to mono for use with one earphone.


How do I access Dexterity and interaction accessibility features?

You can turn on Accessibility features to assist with dexterity and interaction aspects of the device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Accessibility > Dexterity and interaction, and tap an option. Options include:

• Assistant menu: Improve the device accessibility for users with reduced dexterity.

• Touch and hold delay: Select a time interval for this action.

• Click after pointer stops: Automatically click on an item after the pointer stops over it.

• Interaction control: Customize interactable or non-interactable areas, hardkeys, and the keyboard.


How do I access and customize more accessibility settings?

Customize additional accessibility features for your device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Accessibility, and tap an option. Options include:

• Text-to-speech: Set your preferred TTS engine and options. For more information, see “Text-to-speech options” on page 141 of the PDF.

• Direction lock: Unlock the screen by swiping in a series of directions.

• Direct access: Open your accessibility settings by pressing the Volume up key and the Power key together.

• Accessibility shortcut: Quickly enable accessibility features using the Volume keys.

• Notification reminder: Beep at set intervals to remind you of any unread notifications.

• Answering and ending calls: Select shortcuts for answering and ending calls.

• Single tap mode: Dismiss or snooze alarms, calendar events, and timer alerts, and answer or reject incoming calls with a single tap.


How do I access and configure installed Accessibility services?

Additional accessibility apps may be downloaded from the Google Play store.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Accessibility.

3. Other installed accessibility services may be listed and configured under Services.


How do I view the user manual on my device?

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Help.


How do I manage game features and enable Game Tools?

Automatically arrange all your games in one place.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Games.

• Tap On/Off to enable Game Tools.


How do I customize the Device assistance app?

Device assistance apps help you by gathering information from the screen currently shown.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Apps > More options > Default apps > Device assistance app.

3. Tap an option to customize:

• Device assistance app: Select your default assistance app.

• Analyze on-screen text: Analyze text shown on the screen to provide related content.

• Analyze on-screen images: Take and analyze images of the screen.


How do I use Dual messenger?

Use two separate accounts for the same app.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features > Dual messenger.

3. Tap On/Off next to supported apps to enable the feature for each app.


How do I view information about my phone?

View information about your device, including current status, legal information, hardware and software versions, and more.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > About phone, and then view your phone number, model number, serial number, and IMEI information.

3. Tap additional items to view more information about your device.


What should I know about modifying Operating System (OS) software?

Samsung is not liable for performance issues or incompatibilities caused by your editing of registry settings, or your modification of Operating System (OS) software.

Using custom OS software may cause your device and applications to work improperly. Your carrier may not permit users to download certain software, such as custom OS.


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