COSTWAY EP24706 (01) PDF Document

These instructions should be carefully read before installation and retained by the user. The booklet must be kept and delivered to the new user in case of disposal of the heater.

1. THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF TOUCHED.

2. Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fire or injury.

3. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9 m) from the front of this appliance and keep away from the sides and the rear. WARNING: In order to avoid overheating, do not cover the heater. The clearance may be inadequate when installed in a Recreational Vehicle with the slide-out closed.

4. Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.

5. Do not install damaged, incomplete or substitute components.

6. Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns.

7. To prevent accidental swallowing, media bed kits should be kept away from children and infants.

8. Remote control contains small batteries. Keep away from children. If swallowed, seek medical attention immediately.

9. Do not install battery backwards, charge, put in fire or mix with used or other battery types-may explode or leak causing injury.

10. Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.

11. It is imperative that the control compartments, circulating blower and its passageway in the appliance and are kept clean. The appliance should be inspected before use and at least annually by a qualified service person.

12. Under no circumstances should this appliance be modified.

13. Do not use this appliance if any part has been in contact with water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system which has been in contact with water.

14. Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person.

15. Do not strike or slam shut the appliance glass door.

16. Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic bags, these are not toys and should be kept away from children and infants.

17. Servicing should be done only while the appliance is disconnected from the power supply circuit.

18. Always unplug appliance when not in use.

19. Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been dropped or damaged in any manner. Return appliance to authorized service facility for examination, electrical or mechanical adjustment, or repair.

20. Do not use appliance outdoors.

21. Never place appliance where it may fall into a bathtub or other water container.

22. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, etc. Arrange cord away from cluttered area and where it will not be tripped over.

23. Connect to properly grounded outlets only.

24. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance.

25. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a carpet, where openings may become blocked.

26. Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable power tap (outlet/power strip).

This appliance has been tested in accordance with the ETL Standards for fixed and location-dedicated electric room appliances in the United States and Canada.

CAUTION – Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

A. Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet are on.

B. The appliance may emit a slight, harmless odor when first used. This odor is normal and it is caused by the initial heating of internal appliance elements and will not occur again.

C. If your appliance does not emit heat, consult the operation section of this manual for further information.

D. Use with a ETL or UL certified surge protector.

RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE CORD TO AVOID TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY. DO NOT RUN CORD UNDER CARPETING. DO NOT COVER CORD WITH THROW RUGS, RUNNERS, ETC. ARRANGE CORD AWAY FROM CLUTTERED AREAS AND WHERE IT WILL NOT BE TRIPPED OVER.

RISK OF FIRE. TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY MANNER. DO NOT USE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.

RISK OF FIRE. DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.

THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED OPTIONAL ACCESSORIES. USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR RESULT IN A SAFETY HAZARD.

Follow all National and local electrical codes.

1. The heaters should be installed only using the mounting brackets provided if you want to mount it.

2. The heater must not be recessed in the ceiling. There must be enough space around the top of the heater to ensure adequate ventilation.

3. The heater should be at least 60 cm away from any surrounding walls.

4. A distance of at least 90 cm should always be left in front of the heaters to ensure safety.

5. The Heater must not be located either directly below, or in front of a socket-outlet.

6. The heater must be installed so as to prevent any control switches being able to be touched by anyone who is in the shower or bath.

7. Make sure that there is no possibility of inflammable material, combustible material or curtains coming into contact with the heater; there is a risk of fire if this happens.

8. DO NOT LEAVE THE HEATER UNATTENDED DURING USE.

Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.

This appliance is for use on 120 Volts. The cord has a plug with a grounding pin. An adapter is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

To disconnect the appliance, turn controls to off, then remove the plug from the outlet.

Step 1. Removing the Glass Frame

– Remove the fixed screw in the lower-left corner (Do not discard it).

– Lift the glass frame 1-2cm vertically. Then the entire glass frame can be removed from the front.

– Take the glass frame 10-20cm away from the appliance, pull out the data cable connector with the help of others or put the glass panel down on the ground before complete separation. The maximum distance to pull the cable is 50cm. Do not pull the cable directly; press the release button on the connector.

Step 2. Removing the Mounting Bracket

– Unscrew the two M5X12 screws from both ends using a Phillips screwdriver (Do not discard them), then remove the pre-attached mounting bracket.

Step 3. Choosing a Wall Location

– Find a safe location. Minimum clearance from the ceiling and the mantel must be at least 8 inches (200mm); minimum clearance from the front must be at least 3 feet (900 mm). Choose a location near an outlet so an extension cord is not required.

– Note: DO NOT position the unit directly below a power outlet.

Step 4. Drilling the Holes and attaching the Mounting Bracket

– Use a level to align the bracket and mark the holes which need to be drilled with a pencil.

– Drill 3-10 (depending on the model) 7/25 in. (7mm) holes in the wall.

– Insert the wall anchors (Part B) into the holes using a hammer.

– Attach the mounting bracket to the wall by fastening the Anchor Screws (Part A) into the wall anchors (Part B).

Step 5. Hanging the Fireplace on the Bracket

– Hang the slotting behind the appliance on the hooks at the left and right sides of the bracket. Please hold the appliance to avoid dropping it down before the installation is finished.

Step 6. Locking the Fireplace on the Bracket

– Lock the bracket at both ends with a M5X12 screw to ensure a solid combination of the fireplace and bracket.

Step 7. Placing the Decorations

– Carefully place crystal or other decoration into the bottom tray on the front of the appliance as illustrated. NOTE: Media bed kits may have sharp edges; wear safety glasses and gloves when handling.

Step 8. Hanging the Glass Frame

– Connect the data cable connector before hanging the glass frame on the appliance.

– Gently push on the glass panel by aligning the 4 hooks until it snaps into position (sinks down 1-2 cm).

– Secure the glass panel with the screw removed in Step 1.

Step 9. Refasten the Glass Frame

– Thread the M4X12 screw (Part C) into the threaded holes on the glass panel. Check the alignment of the glass panel and securely tighten the screws. (This step is only for models of style C which have no mesh for the air inlet).

Step 1 & 2. Removing the Glass Frame and Mounting Bracket

– Follow the instructions for Wall Hanging Installation to remove the glass frame and mounting bracket.

Step 3. Settling the Holes of Screw

– The appropriate cavity (1-2cm bigger for each side) needs to be prepared according to the size of the appliance.

– Put the fireplace in place, mark the holes which need to be drilled with a pencil. Then take it out of the cavity again.

Step 4. Drilling & Installing the Wall Anchors

– Drill the holes 7/25 in. (7mm) on the prepared marks.

– Insert the wall anchors (Part B) into the holes using a hammer.

Step 5. Placing the Pads and Fixing the Fireplace

– Pass screws (Part A) through the holes from the front of the fireplace with a screwdriver. (Note: Install carefully and don’t let the screws fall into the fireplace.)

– Put the Fireplace into the prepared cavity.

– Fasten the fireplace firmly into the wall by the screws for each side.

Step 6. Placing the Decorations

– Carefully place crystal or other decoration into the bottom tray on the front of the appliance as illustrated. NOTE: Media bed kits may have sharp edges; wear safety glasses and gloves when handling.

Step 7 & 8. Hanging and Refastening the Glass Frame

– Connect the data cable connector before hanging the glass frame on the appliance.

– Gently push on the glass panel by aligning the 4 hooks until it snaps into position (sinks down 1-2 cm).

– Secure the glass panel with the screw removed in Step 1.

– Thread the M4X12 screw into the threaded holes on the glass panel. Check the alignment of the glass panel and securely tighten the screws.

WARNING: It’s better to reserve a space between the frame and wall to enable better air circulation during working if available.

Once the appliance has been plugged into a grounded electrical outlet, it is ready to operate. The main power switch for all types is located on the upper right of the fireplace (except for style C models where it is on the front right). Press the indicator to turn on the appliance, and press the other side to turn it off. Make sure the Main Power Switch is turned on before operating.

The Main Power Switch must be turned ON before using the remote control. The touch display panel is on the bottom right of the front of the appliance. Move the battery’s transparent insulating piece away before using the remote control.

Control Panel / Remote Control Functions:

– POWER: Turn the appliance ON/OFF. NOTE: Make sure the main switch on the top of the fireplace is turned on before operating.

– DIMMER: Controls Flame brightness. There are 5 settings (L1-L2-L3-L4-L5). Flame dims from L1 to L5. L5 is the brightest setting. NOTE: Long-press the “DIMMER” button for 6 seconds, and the appliance will go into sleep mode. All the lights will be off, but the heating function will go on. Long-press for 6 seconds again, and the appliance will return to normal mode.

– TIMER: Controls the Timer. There are 8 settings (1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h). Press the button until the desired setting is reached.

– FLAME SPEED: Controls Flame speed. There are 5 settings (V1-V2-V3-V4-V5). Flame speed from V1 to V5. V5 is the fastest setting.

– HEATER: Controls the Heater. Press the button to initiate the heater. Settings cycle from (OFF) -> (-) -> (–).

(OFF) no heater or blower.

(-), heater blows warm air (750W).

(–), heater blows hot air (1500W).

– COLOR A (Flame Color): 12 Settings: 1.red 2.yellow 3.blue 4.orange 5.red & yellow 6.red & blue 7.red & white 8.yellow & blue 9.yellow & white 10.blue & white 11.red & yellow & blue 12.multicolor. NOTE: When you press the button for 6 seconds until you hear a beep, the indicator will show digital “0”, and the flame color and brightness will change automatically.

– COLOR B (Flame Bed Color): 12 Settings: 1.red 2.gentian blue 3.green 4.pink 5.yellow 6.cyan 7.purple 8.white 9.saffron 10.sky blue 11.verdant 12.capri blue. NOTE: When you press the button for 6 seconds until you hear a beep, the indicator will show digital “0”, and the flame color and brightness will change automatically.

NOTICE: To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly. Give the unit time to respond to each command.

The mounting bracket is pre-attached. Unscrew the two screws at both sides of the fireplace by Phillips screw driver, then remove the pre-attached mounting bracket.

1. Make sure the Power Switch on the control panel is turned on before operation.

2. Make sure you have reconnected the data cable which was pulled out when you removed the glass frame.

1. Don’t cover the air outlet.

2. Unplug the plug, wait for 10 minutes and try to open it again.

This is normal. The fans blow cool air while the appliance gradually heats up. The fans blow after the appliance turns off to cool the appliance and prevent overheating.

If the heater switches are on, but the flame is not on, the unit may be in sleep mode. Long-press the “DIMMER” button for 6 seconds; the appliance will go into sleep mode. All the lights will be off, and the heating function will be on. Long-press for 6 seconds again, and the appliance will return to normal mode.

The heater may emit a slight, harmless odor when first used. This is a normal condition caused by initial heating of the internal parts and will not occur again.

For the most of functional problems, you can unplug the plug, wait for 10 minutes and plug it in again, the machine will reset to the initial status (product originals).

DISCONNECT POWER AND ALLOW HEATER TO COOL BEFORE ATTEMPTING ANY MAINTENANCE OR CLEANING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR DAMAGE TO PERSON.

THE FIREPLACE SHOULD NOT BE OPERATED WITH AN ACCUMULATION OF DUST OR DIRT ON OR IN THE UNIT, AS THIS CAN CAUSE A BUILD UP OF HEAT AND SUBSEQUENT EVENTUAL DAMAGE. FOR THIS REASON THE HEATER MUST BE INSPECTED REGULARLY, DEPENDING ON CONDITIONS AND AT LEAST AT YEARLY INTERVALS.

The partially reflective glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the partially reflective glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.

To remove fingerprints or other marks, the partially reflective glass can be cleaned with a damp cloth. The partially reflective glass should be completely dried with a lint-free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners.