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What are the important safety instructions for the CISCO EXPLORER 8700?

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.


How do I connect the CISCO EXPLORER 8700 to an HDTV with an HDMI input?

1. Unplug all electronic devices before connecting the set-top.

2. Connect the set-top and TV to the HDMI input as shown in the diagram.

3. Connect the set-top to the coaxial cable coming in from the wall.

4. Plug the TV into an AC power source.

5. Plug the set-top’s power cord into an AC power source.

6. For the TV to receive the signal, press the appropriate button on the remote control to select the audio/video inputs to which you have connected the set-top.

7. Press the POWER key on the remote control.


What should I do if there is no picture from my CISCO EXPLORER 8700?

If there is no picture from your CISCO EXPLORER 8700, please follow these performance tips:

• Verify that the power to your TV is turned on.

• If the set-top is plugged into a wall switch, verify the switch is in the ON position. (Avoid plugging into an outlet that is controlled by a wall switch.)

• Verify that all cables are properly connected.

• The current channel may not be available in your service package. Try selecting another channel to see if a picture appears.


What should I do if the picture from my CISCO EXPLORER 8700 has no color?

If the picture from your CISCO EXPLORER 8700 has no color, try the following:

• Verify the current TV program is broadcast in color.

• Adjust the TV color controls.


What should I do if there is no sound from my CISCO EXPLORER 8700?

If there is no sound from your CISCO EXPLORER 8700, try these troubleshooting steps:

• If your setup includes a VCR or stereo, verify that you have properly connected them to the set-top.

• Verify the volume is turned up.

• Verify the mute function is not on.


How can I avoid screen burn-in on my TV when using the CISCO EXPLORER 8700?

Images such as letterbox bars or side bars, bright closed-captioning backgrounds, station logos, or any other stationary images may cause the TV screen to age unevenly and cause damage to your TV. Refer to the user guide that came with your TV for more information about screen burn-in.

How do I know when the CISCO EXPLORER 8700 is receiving a software update?

A message appears on the TV screen when the CISCO EXPLORER 8700 set-top and the M-Card module are receiving software updates. In addition, download information also appears on the front panel of the set-top during these updates. Wait for the current time to display on the front panel before continuing. When the time appears, the update is complete.

What are the functions of the front panel buttons on the CISCO EXPLORER 8700?

Button Function
1 Power Turns the set-top on and off
2 Guide Accesses on-screen services, such as the on-screen guide, video-on-demand, or pay-per-view
3 Info Displays a description of the selected program. This button is available from the on-screen menu and while viewing a program
4 List Displays the recorded list
5 Exit Exit menus, the on-screen menu, and program information
6 USB 2.0 Connects to external USB equipment approved by your service provider, software controlled
8 Select Accesses your on-screen selection
9 VOL-, VOL+ Decreases and increases the volume
10 CH+, CH- Scrolls up and down through the channels

What do the indicators on the front panel display of the CISCO EXPLORER 8700 mean?

The front panel display of the CISCO EXPLORER 8700 shows the selected channel number, time of day, and the following indicators:

• Power (power icon)

• Message (message icon)

• Record (REC)

• MoCA Link (MoCA icon)

• HDTV

• Auto

• 5.1

• 480i / 480P

• 720i / 720P

• 1080i / 1080P


What are the ports on the back panel of the CISCO EXPLORER 8700 and what are their functions?

Port Function
1 Cable In Connects to a coaxial cable that delivers the signal from your service provider.
2 Cable Out Connects to a coaxial cable that sends analog audio and video signals to a TV or VCR.
3 Video Out Connects to the composite input on your TV.
4 Audio Out Connects to RCA cables that send analog audio signals (left and right) to the stereo inputs on a TV.
5 HDTV (YPbPr) Connects to the component input (YPbPr) on the HDTV.
6 Optical Audio Out Connects to an optical cable that sends a digital audio signal to a surround-sound receiver or other digital audio device input.
7 IR Remote Input Available to be connected to an approved remote IR receiver (purchased separately).
8 USB 2.0 Connects to external USB equipment approved by your service provider, software controlled.
9 Ethernet Connects to external Ethernet equipment approved by your service provider.
10 HDMI Connects an HDMI cable to the HDMI input of an HDTV. HDMI supports both digital audio and video. May be used to connect to a DVI interface using an HDMI-to-DVI adapter for video and separate audio connections.
11 eSATA Connects to an external Serial ATA (eSATA) hard disk drive for expanded drive space. Ask your service provider for a list of approved hard drive models for use with the DVR.
12 1394 Connects to display devices that are equipped with a 1394 input.
13 AC Power Input Connects to the power cord to deliver power to the set-top.
14 Multi-Stream CableCARD Slot for Multi-Stream CableCARD module (M-Card), which decrypts subscription digital channels. This set-top will not operate correctly without an M-Card module, which is installed by your service provider.

What should an installer know about grounding the coaxial cable for the CISCO EXPLORER 8700?

For the CISCO EXPLORER 8700, the coaxial cable shield/screen must be grounded as close as practical to the point of entry of the cable into the building. This is in accordance with guidelines for proper grounding of the coaxial cable shield. For CATV system installers, the cable ground shall be connected to the grounding system of the building, as close to the point of entry as practical.

What are the guidelines for an outdoor grounding system connected to the CISCO EXPLORER 8700?

If the CISCO EXPLORER 8700 connects to an outdoor antenna or cable system, be sure the system is grounded to provide protection against voltage surges and built-up static charges. Information is provided for:

• Grounding of the mast and supporting structure

• Grounding the lead-in wire to an antenna discharge unit

• Size of the grounding conductors

• Location of the antenna-discharge unit

• Connection to grounding electrodes

• Requirements for the grounding electrodes


How should I protect the CISCO EXPLORER 8700 from lightning?

In addition to disconnecting the AC power from the wall outlet, you should disconnect the signal inputs to protect the CISCO EXPLORER 8700 during a lightning storm.

What are the guidelines for battery safety and disposal for the CISCO EXPLORER 8700 remote?

There is a danger of explosion if the battery is mishandled or incorrectly replaced. Replace only with the same type of battery. Do not disassemble it or attempt to recharge it outside the system. Do not crush, puncture, dispose of in fire, short the external contacts, or expose to water or other liquids. Dispose of the battery in accordance with local regulations and instructions from your service provider.

Battery Safety

• Insert batteries correctly. There may be a risk of explosion if the batteries are incorrectly inserted.

• Do not attempt to recharge ‘disposable’ or ‘non-reusable’ batteries.

• Please follow instructions provided for charging ‘rechargeable’ batteries.

• Replace batteries with the same or equivalent type that we recommend.

• Do not expose batteries to excessive heat (such as sunlight or fire).

• Do not expose batteries to temperatures above 100°C (212°F).

Battery Disposal

The batteries may contain substances that could be harmful to the environment. Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and local/national disposal and recycling regulations.


What are the ventilation and location requirements for the CISCO EXPLORER 8700?

To ensure proper ventilation and operation of your CISCO EXPLORER 8700, please follow these guidelines:

• Remove all packaging material before applying power to the product.

• Do not place this apparatus on a bed, sofa, rug, or similar surface.

• Do not place this apparatus on an unstable surface.

• Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation.

• Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product.

• Do not block ventilation openings.

• A safety and performance tip is to keep the top of the set-top free of all objects and electronic devices, including your TV.


What is the recommended operating environment for the CISCO EXPLORER 8700?

The CISCO EXPLORER 8700 set-top is designed for operation indoors with a temperature range from 32° to 104° F (0° to 40°C). Each set-top should have adequate spacing on all sides so that the cooling air vents on the chassis are not blocked.

How should I protect and clean the CISCO EXPLORER 8700?

Protect from Exposure to Moisture and Foreign Objects

To avoid electric shock and fire hazard, do not expose the CISCO EXPLORER 8700 to dripping or splashing liquids, rain, or moisture. Objects filled with liquids, such as vases, should not be placed on this apparatus. Never push objects through the openings in this product, as foreign objects can cause electrical shorts that can result in electric shock or fire.

Cleaning

To avoid electric shock and fire hazard, unplug the CISCO EXPLORER 8700 before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this product.


What should I do if my CISCO EXPLORER 8700 causes interference with radio or television reception?

If the CISCO EXPLORER 8700 causes harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the service provider or an experienced radio/television technician for help.


What precaution should I take when moving the CISCO EXPLORER 8700?

Always disconnect the power source when moving the CISCO EXPLORER 8700 or connecting or disconnecting cables.

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