FREE ENGLISH CANON IMAGERUNNER 2425 (01) PDF USER GUIDE

FREE ENGLISH CANON IMAGERUNNER 2425 (01) PDF USER MANUAL

FREE ENGLISH CANON IMAGERUNNER 2425 (01) PDF OWNER GUIDE

FREE ENGLISH CANON IMAGERUNNER 2425 (01) PDF OWNER MANUAL

FREE ENGLISH CANON IMAGERUNNER 2425 (01) PDF REFERENCE GUIDE

FREE ENGLISH CANON IMAGERUNNER 2425 (01) PDF INSTRUCTION GUIDE

FREE ENGLISH CANON IMAGERUNNER 2425 (01) PDF REFERENCE MANUAL

FREE ENGLISH CANON IMAGERUNNER 2425 (01) PDF INSTRUCTION MANUAL

FREE ENGLISH CANON IMAGERUNNER 2425 (01) PDF OPERATING INSTRUCTIONS


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CANON IMAGERUNNER 2425 (01) PDF SUMMARY:

How do I set up the machine using the Setup Guide?

  1. Specify the language and keyboard layout.
  2. Check the paper settings.
  3. Log in as the Administrator.
  4. Specify the user authentication settings.
  5. Set the date and time.
  6. Set the IP address.
  7. Specify the DNS settings.
  8. Specify the Proxy settings.
  9. Specify the fax settings.
  10. Perform the automatic gradation adjustment.
  11. Print a report.
  12. Complete the Setup Guide.

How do I specify the language and keyboard layout during setup?

Select the language to be displayed on the screens. Depending on the language, you can change the layout of the keyboard that is displayed to enter characters. Select the language, and press <OK>. To change the keyboard layout, press <Set>, select the keyboard layout, and press <OK>. Displaying the button for switching languages will be convenient for frequent language switching.


What should I check regarding paper settings during setup?

Check that the paper loaded in the drawers is correctly specified. If the paper sizes are correct, press <OK>.


How do I log in as the Administrator during setup?

Make an authenticated login to configure the settings that require Administrator privileges. Press <Log In>, and enter the user name and password of a user with administrator privileges. The default user name for the administrator is “Administrator” and the default password is “7654321”. Press <Log In> again, and press <OK>.


How can I enhance the security of the machine using user authentication settings?

To enhance the security of the machine, use the machine under a system that uses user authentication. Press <On> for <Use User Authentication>, press <On> for the login method to use, and press <Next>.


What settings should I specify if there are no administrators besides the “Administrator” user?

To enhance the security of the machine by disabling the “Administrator” user and registering a new administrator, press <Yes>. In <Register Administrator>, enter <User Name> and <Password>, and press <OK>. Specify <E-Mail Address>, <Department ID>, and <Display Name> as necessary.


How do I set the date and time?

Specify the date and time of the machine. Enter the date and time, and press <OK>. Set <Time Zone> and <Daylight Saving Time> as necessary.


How do I set the IP address during setup?

Specify the settings for network connection. Press <On> for <Use IPv4> or <Use IPv6>, and press <Next>. You can also use both IPv4 and IPv6. If you press <Off> for <Use IPv4> and <Use IPv6>, and press <OK>, skip the network settings.


How can I set the IP address to be obtained automatically?

To obtain the IP address automatically, press <DHCP> or <Auto IP>, and press <Next> or <OK>.


How do I set the IP address manually?

To set the IP address manually, clear the selection for <DHCP> or <Auto IP>, press <IP Address>, <Subnet Mask>, and <Gateway Address> to enter each value, and press <Next> or <OK>.


What should I do after specifying the stateless address?

After specifying the stateless address, specify the following settings: Press <On> to use the manual address or <Off> no not use the manual address, and press <Next>. To use the manual address, press <Manual Address>, <Prefix Length>, and <Default Router Address> to enter each value.


How do I specify the DNS settings?

Specify the DNS server address, DNS host name, and DNS domain name. Press <Primary DNS Server> and <Secondary DNS Server>, enter IPv4/IPv6 address for the DNS server, and press <Next>. Press <Host Name> to enter the name of the machine (host name). Press <Domain Name> to enter the domain name that the machine belongs to, and press <Next>.


How do I specify the Proxy settings?

Specify the necessary settings to use the Proxy. To use the Proxy, press <On>, press <Server Address> and <Port Number> to enter each value, and press <OK>. If you set <Use Proxy within Same Domain> to <On>, press <Set Authentication> to specify the Proxy authentication settings.


How do I specify the fax settings?

Specify the necessary settings to use the fax function. Enter the fax number, and press <Next>. Press <Set>, enter the user name, and press <Next>. Select the line type, and press <OK>.


How do I perform the automatic gradation adjustment?

Adjust the gradation to print clearly. Press <Start Printing> for the report you want to print.


What should I do upon completion of the Setup Guide?

When finishing the Setup Guide, restart the machine to apply the specified settings. Press <OK> to restart the machine.


What are the restrictions for starting the Setup Guide later?

The Setup Guide cannot be started if user authentication or department ID authentication is set, DepartmentID Authentication is set, or authentication with a card is performed.


How do I initialize the administrator password?

If you have forgotten the password for “Administrator,” it can be returned to the default password. Press the [Counter/Device Information] key <Device Info./Other> <Initialize Admin. Password> enter the license key press <Start> <OK>.


What should I do after pressing the ID key as an administrator?

After pressing the ID key, the following screen is displayed: Select an item to set.

  • Personal Settings
  • Device Settings If you set to <Personal Settings> and change the items that can be personalized, settings are registered as the personal settings for the users who log into the machine. If you set to <Device Settings>, settings are registered as the machine’s settings. <Personal Settings> and <Device Settings> are only displayed on the <Settings/Registration> screen if you log in with administrator privileges.

How do I adjust the machine’s date/time?

  1. Press the key.
  2. Press <Preferences> <Timer/Energy Settings> <Date/Time Settings>.
  3. Enter the date/time.
  4. Press <OK>.

What is “Turning OFF the Machine”?

Turning OFF the Machine means pressing the power switch to turn OFF the machine.


How do I turn OFF the machine?

  1. Press the power switch cover and press the power switch toward “O”.
  2. Close the power switch cover.

What is the first step to placing originals?

Open the feeder (imageRUNNER 2425i).


What is the process of loading originals in the feeder?

  1. Fan the originals.
  2. Load the originals.
  3. Adjust the slide guides.

How do I load paper?

  1. Open the paper drawer.
  2. Load paper.
  3. Adjust the paper guides.
  4. Close the paper drawer.
  5. Set the paper size and type.

How do I specify the paper size and type in the paper drawer?

  1. Display the Paper Settings screen.
  2. Select the paper drawer.
  3. Specify the paper size and type.

How can I specify the paper size and type?

  1. Press .
  2. Select <Preferences> <Paper Settings> <Paper Source Settings>.
  3. Select the paper drawer for which you want to specify the paper size and type.
  4. Specify the paper size and type.

What are the possible types of paper that can be specified?

The following paper types can be specified:

  • Plain 1
  • Plain L
  • Heavy 1
  • Heavy 2
  • Heavy 3
  • Heavy 4
  • Recycled
  • Color Specific Paper
  • Bond
  • Transparency
  • Label
  • Envelope
  • Heavy Envelope
  • Tracing Paper
  • Coated 1
  • Coated 2
  • Coated 3
  • Coated 4
  • Custom Size

How do I specify the paper size and type in the multi-purpose tray?

  1. Display the paper settings screen.
  2. Select the multi-purpose tray.
  3. Specify the paper size and type.

How do I register frequently used paper sizes and types for the multi-purpose tray?

  1. Display the paper settings screen.
  2. Select the multi-purpose tray.
  3. Specify the paper size.
  4. Specify the paper type.
  5. Register the frequently used paper size and type.

How can I customize the touch panel display?

  1. Display the home screen customization screen.
  2. Register/Edit a function in the <Home> Screen.
  3. Registering the shortcut key in <Home> Screen.
  4. Customize the Basic Features screen.
  5. Customize the common settings screen.

How can I register a shortcut for a frequently used function?

  1. Display the <Home> screen customization screen.
  2. Add a shortcut for a frequently used function.
  3. Customize the function buttons.

How do I change the language displayed on the touch panel display?

  1. Display the language selection screen.
  2. Change the language.

How do I enter sleep mode?

  1. Press the [Energy Saver] key.

How do I register destinations in the address book?

  1. Display the address book screen.
  2. Register a destination.
  3. Specify the destination type.
  4. Enter the destination information.
  5. Specify the detail settings.

How do I register a destination in a one-touch button?

  1. Display the one-touch button settings screen.
  2. Specify a destination.

How can I clear paper jams?

  1. Open the feeder cover if paper is jammed in the feeder.
  2. Open the top cover and remove paper if jammed inside.
  3. Remove the jammed paper.
  4. Load paper.
  5. Follow the instructions on the touch panel display to complete the process.

What are the basic copy operations?

  1. Place the original.
  2. Select copy settings as needed.
  3. Press the [Start] key.

How do I cancel copying?

Press the [Stop] key on the control panel.


How do I make Ethernet settings?

  1. Press
  2. Press <Preferences> <Network> <Ethernet Driver Settings>.
  3. Make Ethernet settings.

How to perform regular cleaning?

  • Regular cleaning ensures high print quality and keeps the machine in good condition.

How do I clean the exterior of the machine?

  1. Unplug the power plug from the power outlet.
  2. Dampen a soft cloth with water and wipe the machine.

How do I clean the platen glass?

  1. Open the document feeder.
  2. Wipe the platen glass and underside of the document feeder with a soft cloth.

How do I clean the feeder?

  1. Open the feeder.
  2. Clean the rollers and interior of the feeder with a soft, dry cloth.

How to replace the toner cartridge?

  1. Open the front cover.
  2. Remove the old toner cartridge.
  3. Install the new toner cartridge.
  4. Close the front cover.

How to clear paper jams?

  1. Open the feeder cover if paper is jammed in the feeder.
  2. Open the top cover and remove paper if jammed inside.
  3. Remove the jammed paper.
  4. Load paper.
  5. Follow the instructions on the touch panel display to complete the process.

How to place originals on the platen glass?

  1. Open the document feeder.
  2. Place the original face down on the platen glass, aligning it with the alignment mark.
  3. Close the document feeder.

How do I load originals in the feeder?

  1. Open the feeder.
  2. Fan the originals.
  3. Load the originals face up into the feeder.
  4. Adjust the slide guides to match the width of the originals.

How do I connect to a wired LAN?

Connect the machine to a computer via a router using a LAN cable. Push the connector in until it clicks into place.


How do I load paper into the paper drawer?

  1. Pull out the paper drawer.
  2. Fan the paper and align the edges.
  3. Load the paper into the drawer.
  4. Adjust the paper guides to fit the paper size.
  5. Close the paper drawer.
  6. On the machine’s display, specify the paper size and type if prompted.

How do I load paper into the multi-purpose tray?

  1. Open the multi-purpose tray.
  2. Extend the tray extension and auxiliary tray if needed.
  3. Adjust the slide guides to match the width of the paper.
  4. Load the paper into the tray.
  5. On the machine’s display, specify the paper size and type.

What are the basic settings on the copy basic features screen?

The basic features on the copy basic features screen are:

  • Copy Ratio
  • Color Mode
  • Duplex
  • Density Adjustment

How do I change the copy ratio?

You can use the following options to change the copy ratio:

  • Select from Presets: Choose a predefined ratio (e.g., 50%, 100%, 200%).
  • Zoom Manually: Enter a specific percentage.
  • Auto Reduce/Enlarge: Automatically adjust the size to fit the paper.

How do I select the color mode for copying?

  • Color: For copying in full color.
  • Black and White: For copying in black and white.
  • Auto Color: Let the machine detect the colors to copy.

How do I enable duplex (double-sided) copying?

  1. Select the <Duplex> option on the copy screen.
  2. Choose the desired duplex setting (e.g., 1-sided to 2-sided, 2-sided to 2-sided).

How do I adjust the density (darkness/lightness) of the copy?

  1. Find the <Density Adjustment> or similar option on the copy screen.
  2. Use the “+” and “-” buttons or a slider to increase or decrease the density.

How can I check the number of pages for copy/print/fax/scan?

Press the [Counter/Device Information] key to display the total number of pages used for operations such as copying or printing.


How can I adjust print and finish quality?

Adjust print and finish quality by adjusting gradation, density and image size. Also adjust the print operation when the pressure roller for fixing is at high temperature.


How can I adjust gradation for quality?

Adjust gradation through the following instructions:

  1. Display the Settings/Registration screen.
  2. Select <Preferences> <Image Quality Settings> <Adjust Gradation>.
  3. Adjust the gradation.

How do I adjust density settings?

Adjust density through the following instructions:

  1. Display the Settings/Registration screen.
  2. Select <Preferences> <Image Quality Settings> <Adjust Density>.
  3. Adjust the density.

How to adjust image size for quality?

Adjust image size through the following instructions:

  1. Display the Settings/Registration screen.
  2. Select <Preferences> <Image Quality Settings> <Adjust Image Size>.
  3. Adjust the image size.

How to make an Ethernet connection?

Use an Ethernet cable for a wired connection, following this procedure:

  1. Enable the network settings on the machine.
  2. Select a wired LAN.
  3. Connect the machine to a router.
  4. Set an IP address if necessary.
  5. Confirm the connection.

How to make a Wireless LAN Connection using WPS?

To set up a connection with the WPS (Wi-Fi Protected Setup) Push Button mode, use the WPS button on the router.

  • <Preferences> <Network> <Wireless LAN> <Wireless LAN Settings> <WPS Push Button Mode> press and hold the WPS button on the wireless router

How do I specify an IPv4 address?

  1. Press .
  2. Press <Preferences> <Network> <TCP/IP Settings> <IPv4 Settings>.
  3. Press <Use IPv4> <On> <OK> to enable IPv4 settings.
  4. Press <IP Address Settings> and set an IP address.
    • You can set both automatic allocation and manual allocation. If you set both and set <Release Address Last Acquired from DHCP Server When Address Cannot Be Acquired> to <Off>, the manually entered IP address is used when automatic IP address retrieval fails.

How do I set a manual IPv4 address?

  1. Confirm that both <DHCP> and <Auto IP> are canceled.
  2. Enter the IP address, the subnet mask, and the gateway address.
  3. Press <OK>.
  4. Press <Yes>.

How do I conduct a connection test for an IPv4 address?

When the machine is connected properly, the Remote UI login screen can be displayed from the computer. You can conduct a connection test on the control panel of the machine.

  • <Preferences> <Network> <TCP/IP Settings> <IPv4 Settings> <PING Command> Enter the address of any other in-use device <Start>

How can I connect wirelessly to a LAN?

  1. Check the settings and information for the wireless LAN.
  2. You can use WPS (Wi-Fi Protected Setup) to connect to a wireless LAN.
  3. You can connect Manually.

What are the useful tips when connecting directly wirelessly?

You can establish a direct wireless connection between a mobile device and the machine without using a wireless LAN router.


How to reduce power consumption when connecting wirelessly?

If you set <Power Save Mode> to <On>, you can regularly set the machine to the power saving mode to match the signal that the wireless LAN router sends. <Wireless LAN> <Power Save Mode>


How do I connect to a wireless LAN using WPS Push Button Mode?

If your wireless router supports the WPS (Wi-Fi Protected Setup) Push Button mode, you can easily set up a connection with the WPS button on the router.

  • <Preferences> <Network> <Wireless LAN> <Wireless LAN Settings> <WPS Push Button Mode> press and hold the WPS button on the wireless router.

How do I connect to a wireless LAN using WPS PIN Code Mode?

Some WPS (Wi-Fi Protected Setup) routers do not support the Push Button mode. In this case, register the PIN code generated on the machine to the networking device.

  1. Press .
  2. Press <Preferences> <Network> <Wireless LAN> <Wireless LAN Settings> <WPS PIN Code Mode>.
  3. Access a wireless router from a computer.
  4. Display the screen for entering a WPS PIN code.
  5. Register the generated PIN code to the wireless router.

How do I connect by selecting a wireless router?

You can search the wireless routers available for connection and select one from the display of the machine. If the security standard for your wireless LAN router is WEP or WPA/WPA2-PSK, enter a WEP key or PSK for the network key.

  1. Press
  2. Press <Preferences> <Network> <Wireless LAN> <Wireless LAN Settings> <Other (Set Manually)>.
  3. Press <Select Access Point>.
  4. Select a wireless router, and connect to it.

How can I implement network security?

You must setup network security to secure important data and information:

  1. Configuring the Network Security Settings
  2. Implementing Private IP Addresses.
  3. Limiting Communication via a Firewall.
  4. Setting up TLS Encryption Communication.
  5. Managing the Machine’s Information via Passwords

How do I set the IPv4 address of the sub line?

  1. Press
  2. Press <Preferences> <Network> <Sub Line Settings>.
  3. Press <IP Address Settings> and set the IP address for wireless LAN (sub line).
    • You can also set both automatic assignment and manual entry. If you set both and set <Release Address Last Acquired from DHCP Server When Address Cannot Be Acquired> to <Off>, the manually entered IP address is used when automatic IP address retrieval fails.

What steps should I take to set up the network environment?

  1. Enable the network settings of the machine.
  2. Select a wired LAN or wireless LAN for connection.
  3. Connect the machine to a router.
  4. Set an IP address as necessary.
  5. Confirm that proper connection is completed.

How to set SNTP settings?

To adjust time using a time server on the network perform the following tasks:

  1. Press
  2. Press <Preferences> <Network> <TCP/IP Settings> <SNTP Settings>.
  3. Press <On> in <Use SNTP> and carry out the necessary settings.

How do I use the Settings/Registration key?

Press this key to start specifying many of the settings for the machine, such as <Preferences> or <Set Destination>.


How do I use the [Clear] key?

Press this key to clear entered values or characters.


How do I use the [Stop] key?

Press this key to stop a send job or a print job.


How do I turn OFF the machine?

  1. Open the power switch cover.
  2. Press the power switch toward “”.
  3. Close the power switch cover.

What should I check before turning OFF the machine?

  • Do not turn OFF the machine while using the Fax/I-fax function. I-fax or fax documents cannot be sent or received when the machine is turned OFF.
  • Do not turn OFF the machine if the message <Backing up stored data from Remote UI…> is displayed on the touch panel display. Doing so may cause the machine to fail to back up the stored data.
  • If the machine is turned OFF during scanning or printing, a paper jam may occur.

Can I shut down the machine from the Remote UI?

Yes, you can shut down the machine from the Remote UI.


What should I do if the machine takes some time to completely shut down?

Do not remove the power plug until the display and lamps turn OFF.


How long should I wait to restart the machine?

To restart the machine, wait for at least 10 seconds after the system is turned off, and then turn the machine back ON. When <Quick Startup Settings for Main Power> is enabled, wait for at least 20 seconds to restart the machine.


Where can I place originals for copying or scanning?

Place your originals on the platen glass or in the feeder. For originals such as books and thick/thin paper which cannot be loaded in the feeder, place the original on the platen glass. If you want to scan 2-sided originals or continue to scan several sheets of originals, place them in the feeder.


What kind of originals should I use?

Use originals that are completely dry. When placing originals, make sure that any glue, ink, or correction fluid on the originals has completely dried.


What types of originals should I avoid placing in the feeder to prevent paper jams?

Do not place the following types of originals in the feeder as this may cause paper jams:

  • Wrinkled or creased paper
  • Carbon paper or carbon-backed paper
  • Curled or rolled paper
  • Coated paper
  • Torn originals
  • Originals with large holes
  • Onion skin or thin paper
  • Stapled or clipped originals
  • Paper printed by a thermal transfer printer
  • Transparencies
  • Originals with notes attached
  • Originals pasted together
  • Originals placed in a clear file

How can I scan originals more accurately?

Originals placed in the feeder are scanned while being fed into the machine. On the other hand, originals placed on the platen glass remain in a fixed position while they are scanned. To ensure more accurate scanning results, placing originals on the platen glass is recommended.


What should I do when scanning transparent originals (tracing paper or transparencies)?

Place them on the platen glass and cover them with plain white paper.


How does the machine handle document sizes?

The machine automatically detects the paper size of the placed document prior to scanning. In the case of fax sending, if the size of the recording paper in the recipient’s machine is smaller than the scanned document size, the original image may be either reduced in size or divided into smaller parts before it is sent.


Where can I find information on available paper types and sizes?

See the section on Available Paper.


What should I do to get the optimum printing results?

Make sure to correctly specify the size and type of paper that is loaded.


What is the general method for loading paper?

This section describes the general method for loading paper such as plain or recycled paper. Load frequently used paper types or sizes in the paper drawer. When temporarily using paper that is not loaded in the paper drawer, load it in the multi-purpose tray.


What should I do if there are instructions on the paper package about which side of the paper to load?

Follow those instructions.


What may happen if paper overlaps when it is fed?

Paper may overlap when it is fed or a paper jam may occur, depending on the cut surface of the paper. Changing the paper orientation and loading it again may reduce the effect of the cut surface.


What happens if paper runs out and printing is stopped?

Load a new paper stack. Printing restarts after the new paper stack is loaded.


How do I load paper in the paper drawer?

  1. Hold the handle of the paper drawer and pull it out until it stops.
  2. Push down the metal plate to lock it.

How do I adjust the position of the paper guides when loading paper in paper drawer 1?

  1. While squeezing the top part of the right guide, slide it to align with the size indicator for the paper to be loaded.
  2. While squeezing the top part of the front guide, slide it to align it with the size indicator for the paper to be loaded.

How do I adjust the position of the paper guides when loading paper in the paper drawer 2?

  1. Detach the right guide and reattach it to the slots aligned with the mark indicating the desired paper size.
  2. Lift up the lock lever on the front guide, and slide it backwards or forwards to align it with the groove marked with the desired paper size.
  3. Lower the lock lever to lock the front guide into place.

How do I prepare the paper before loading it?

Fan the paper stack well, and tap it on a flat surface to align the edges. Fan all four sides of the paper stack well. Make sure that there is enough air between them.


How do I load the paper?

Make sure that the paper size setting of the paper drawer matches the size of the paper to load in the paper drawer. Load the paper stack with the print side face up, and against the right guide of the paper drawer. Make sure that the original stack does not exceed the load limit lines.


What should I pay attention to if you use paper with a logo mark?

Pay attention to the orientation when loading it in the paper source.


How do I load paper in the multi-purpose tray?

  1. Open the multi-purpose tray.
  2. Pull out the auxiliary tray, and extend the tray extension when loading large-sized paper.
  3. Adjust the slide guides to match the size of the paper.
  4. Prepare paper.
  5. Insert the paper into the multi-purpose tray until the paper stops.

What should you do when loading paper with the logo mark?

Load the paper with the print side face down.


What happens when the paper is fully inserted?

The screen for specifying the paper size and type is displayed when the paper is fully inserted.


What should I do if the multiple sheet feed or a paper jam occurs when loading transparencies?

Load each sheet separately.


What should I do before loading envelopes in the multi-purpose tray?

When printing on envelopes, to prevent paper jams and wrinkles, make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up.


What should I do before loading envelopes?

Follow the procedure below to prepare the envelopes before loading:

  1. Flatten any curls.
  2. Smooth the envelopes out and remove any air inside them.
  3. Press down on the four sides.
  4. Align the envelopes on a flat surface.

How should I load envelopes?

Load the envelopes with the front side of the envelopes (the side without the glued areas) face down (recommended). Close the flaps, and load the envelopes so that their flaps are on the front side (feeding direction).


What are the guidelines for loading the envelopes?

  • Make sure that the paper stack does not exceed the load limit line. If the envelopes are not fed properly even if they have been prepared according to the procedures, load the envelopes individually in the multi-purpose tray instead of loading several envelopes together.
  • Do not print on the reverse side of the envelopes (the side with the glued areas).

What should I pay attention to when you use paper that has been preprinted with a logo?

When you use paper that has been preprinted with a logo, pay attention to the orientation of the paper when loading it in the paper source. Load the paper properly so that printing is performed on the same side as the logo.


How do I load paper with logos in portrait orientation?

Load the paper so that the logo faces up in the paper drawer and faces down in the multi-purpose tray.


How do I load paper with logos in landscape orientation?

Load the paper so that the logo faces up in the paper drawer and faces down in the multi-purpose tray.


How do I specify Paper Size and Type in the Paper Drawer?

  1. Load the paper in the paper drawer.
  2. Check the paper size that is displayed.
  3. If the displayed paper size/type is different from the loaded paper size/type, select .
  4. Select the paper size and press .
  5. Select the paper type and press .
  6. Press .

What should I do if the displayed paper size is different from the loaded paper size?

The paper may not be loaded properly. Load the paper again.


How do I specify Paper Size and Type in the Multi-Purpose Tray?

  1. Load the paper in the multi-purpose tray.
  2. Specify the paper size.

What do I do when loading standard size paper?

Select the paper size.


What do I do when loading custom size paper?

  1. Press .
  2. Specify the length of the side and side.
  3. Press .

What should I do when loading envelopes?

  1. Press .
  2. Select the type of envelopes.
  3. Press .

How do I register Frequently Used Paper Size and Type for the Multi-purpose Tray?

  1. Press.
  2. Press .
  3. Select a button to register and press .
  4. Select the paper size.

How do I Fix the Paper Size and Type to Use with the Multi-Purpose Tray?

  1. Press.
  2. Press .
  3. Press .
  4. Select the paper size.

How can I register Free Size Paper?

  1. Press .
  2. Press .
  3. Select a button from to and press .
  4. Set the paper size and press .
  5. Press .

How can I automatically select the Appropriate Paper Source for a Specific Function?

  1. Press .
  2. Press .
  3. Select the function.
  4. Select for each paper source that you want to be selected automatically.

How to use the Touch Panel Display?

The display of the machine is a touch panel that can be operated by touching directly with your fingers. The screen is used not only for basic functions such as copying and scanning, but also to display various settings, text input, communication status and error messages.


What is the Home Screen?

The Home screen is displayed when you press . The Home screen displays a list of function buttons and acts as the entrance to various functions.


What is the Basic Features Screen of Each Function?

On the screen, press the function buttons to display the Basic Features screen where you can access basic functions such as copying, faxing and scanning. Though the display and setting items on the Basic Features screen differ depending on functions, you can change the settings to suit your needs.


What is the Settings/Registration Screen?

Press to display the screen. Press this key first to make changes for each setting, such as paper settings, display settings, and network settings. On this screen, you can also register destinations, such as e-mail addresses and fax numbers.


What are the Current menu level in the touch panel?

The screen names of the current level and one level above are displayed.


What is Setting item list in the touch panel?

Setting items that belong to the current menu level are displayed in a list. When there is no menu under the lower level, the setting screen is displayed.


What is the Status Monitor Screen in the touch panel?

When you press , the screen is displayed. On this screen, you can check the printing status and transmission status, as well as the remaining amount of toner and memory level.


What is the Status and logs of copy/print/transmission/saved documents in the touch panel?

The current status or log of the selected item is displayed. You can cancel copying, printing, and fax transmission on this screen.


How can I cancel Copying?

Cancelling Copying


How can I Cancel Sending Faxes?

Canceling Sending Faxes


How can I Cancel Printing?

Canceling Printing


How can I Check the Printing Status and History?

Checking the Printing Status and History


What can I view under Consumables in the touch panel?

You can check the status of the machine, such as the amount of toner or paper remaining and memory levels.


What happens when an Error Screen occurs?

In some cases when an error occurs, instructions on how to respond to the error are displayed. Follow the on-screen instructions to solve the problem.


How can I customize the screen in the touch panel?

Press displayed on the screen and the Basic Features screen to customize the screen such as rearranging buttons or creating a shortcut key. You can change settings regarding the screen display, such as which screen appears immediately after turning ON the machine, and whether the message appears for remaining paper and toner. You can set the screen to be displayed when a certain amount of time has passed without operation.


What are the function buttons on the Home Screen?

These buttons enable you to open the basic function screens, such as “Copy” and “Scan and Send.” When frequently used settings and destinations are registered as , they are added as buttons.


How can I customize and manage the Home screen?

This button enables you to customize and manage the screen. You can also display the menu by pressing and holding the background. Customizing the screen enables you to change the background and button size. Management settings enable you to display/hide the timeline, etc.


How can I log in/log out the Home screen?

You can log in/log out by pressing this button.


What is the function of the Timeline on the Home screen?

The timeline is a convenient function for repeatedly using the same settings and destinations for the “Copy” and “Scan and Send” functions, etc. The history of settings used are automatically added to the timeline and can be pressed to recall the same settings.

The timeline displays the settings of the following functions:

  • Copy
  • Fax
  • Scan and Send
  • Scan and Store (except when saving to memory media)

How to use the Zoom ratio when Copying?

Zoom ratio


How to use the Paper source when Copying?

Paper source


How to use Destination when Faxing?

Destination


How to use Destination when Scan and Send?

First destination


What is Destination type when Scan and Send?

Destination type of the first destination


What is Folder name when using Scan and Store (Network)?

Folder name


What is Mail Box icon when using Scan and Store (Network)?

Mail Box icon


How to Selecting a Button in the touch panel?

When you press a button, the button color may change or a check mark may be added to indicate that it has been selected.

Press the function setting button to display the setting status in the upper section of a button and the color of the lower section is changed. Press a button in which is located in the lower-right to display the setting screen. When the setting is made, the setting status is displayed in the upper section of the button and the color of lower section is changed.


How to Selecting an Item from Drop-down List in the touch panel?

Press a button in which is located in the right to display the drop-down list. Press the item on a list to select an item.


How to Adjusting a Value to Increase or Decrease in the touch panel?

Press the or buttons to decrease or increase values, such as when adjusting the density. Each time you press the button, the slider moves to increase or decrease the numerical value. By holding down the button, you can change the value quickly.


How to Applying/Canceling Settings in the touch panel?

Press to apply settings and press to discard the changes and restore the previous settings. In addition, buttons such as which cancels the setting and returns to the previous screen, which applies the setting to proceed to the next screen, which returns to the previous setting screen and which closes the screen currently open are displayed.


How to Switching Pages in the touch panel?

When a list display is two pages or more, press or to switch the page. Press to jump to the first page, press to jump to the last page.


How to Changing the Display Order in the List in the touch panel?

When there are multiple jobs/files in a list, you can press or to sort the list of items. When is displayed, items are displayed in ascending order, or when is displayed, items are displayed in descending order.


How to Enter Characters in the touch panel?

For screens that require alphanumeric entries, enter characters using the keys on the touch panel display. To enter numbers, you can also use the numeric keys on the control panel.


What is Character input field?

Characters entered are displayed.


What is <Backspace> button?

Each time you press the button, you can delete a character to the left of the cursor one by one.


What is Entry mode button?

Select the entry mode from the drop-down list.


What is Character input button?

The same keyboard layout as that of a computer.


What is Enter button?

Press to start a new line.


What is button?

Press to display only the numeric keys.


What is button?

Press to display characters with accent marks.


What is button?

Press to enter a space.


What is button?

Press to enter uppercase characters or symbols.


What is Cursor button?

Move the cursor in the input field.


How to Logging into the Machine?

When the login screen is displayed, registered authorized users are required to log in to continue operating the machine. To log in, each user must enter his or her own user name and password. This ensures the security of the machine. Also, the users can use the machine as conveniently as possible by customizing (personalizing) the display and the settings according to their preferences. The items displayed on the login screen vary depending on the user management settings. Perform the login operation based on the items that are displayed.


What must I do if the login screen is displayed?

Registered authorized users are required to log in to continue operating the machine. To log in, each user must enter his or her own user name and password. This ensures the security of the machine. Also, the users can use the machine as conveniently as possible by customizing (personalizing) the display and the settings according to their preferences.


How to log in to the machine?

Enter the user name and password, then press . Make sure to log out after the operation is complete.


What steps should I take after logging in?

  1. Press .
  2. If the login user’s cache is remaining, you can also select the user name from the login history drop-down list. When a user name is selected, press and proceed to step 3.
  3. Enter the user name and press .
  4. Enter the password and press .
  5. Select the login destination from the drop-down list, and press .

What happens when logging in is successful?

The machine functions become available.


What is required to do, when you finish using the machine?

Press or ID to log out.


How can I specify the setting whether to save passwords entered during login in the cache?

Prohibit Caching of Authentication Password


How can I change the display password on Settings Menu?

If you set Display Button to Change Password on Settings Menu to On, the password can be changed from on the top right of the login screen.


How can I specify whether to save or delete the login user’s cache?

Number of Caches for Login Users


How to Customize the Touch Panel Display?

In order to more easily use the screen and the Basic Features screen of each function, you can customize the screen by rearranging buttons or creating shortcut buttons. In addition, you can work more efficiently by registering the settings already specified for frequently used functions to / or the Personal Settings to customize the operation environment to your preferences.


How to Customize the Home Screen?

The order, size, and number of buttons displayed on the screen can be changed, and the background image can be changed. enables you to configure the timeline display settings and display/hide the function buttons.


How to Creating a Shortcut?

Function shortcut buttons can be displayed on each function screen. Registering frequently used functions is convenient because it enables functions to be continuously used without returning to the screen.


How to Registering Favorite Settings?

If you frequently use the same combination of settings for copy, fax, and scan, it is convenient that you have those settings registered as .


How to Registering a Combination of Frequently Used Functions?

If you use the same settings every time for the Copy, Fax, or Scan function or want to save complicated settings, you can register settings as favorite settings, which can then be conveniently recalled.


How to customize the Basic Features Screen?

You can change the setting buttons that are displayed on the Basic Features screens (for copy, fax, and scan). You can also display a different Basic Features screen customized for each logged-in user.


How to Create the Button in the touch panel?

It is possible to freely register frequently used functions and setting procedures on the screen.


How to Change the Language Displayed in the touch panel?

You can change the language displayed on the touch panel display and keyboard.


How to Creating the Settings/Registration Shortcut?

You can create a shortcut for any setting item that is displayed with a press of. If you frequently use a setting item provided at a very deep level, you can conveniently use the shortcut for that item to quickly switch the display.


How to make the Settings for Each User (Personal Settings)?

The displays and operation environment can be changed for each user.


How to move buttons in the home screen?

You can move function buttons and Personal buttons/Shared buttons.


How to edit buttons in the home screen?

Only can be used for function buttons. , , and can be used for Personal buttons/Shared buttons.


How to change the home screen layout?

You can select one of the following items for the size and number of buttons displayed on a single screen.

  • <3 large buttons per page>
  • <6 large buttons per page>
  • <9 medium buttons per page>
  • <12 medium small buttons per page>
  • <15 small buttons per page>

How to use Wallpaper Settings?

You can change the background image.


How to register function buttons as shortcuts?

Select the registration destination, and then the function to register.


What does the <Key Repetition Settings> do?

Change the speed at which the same character is entered repeatedly when a button is held down. This setting may prevent users from inadvertently entering the same character more than once when performing input operations slowly.


What does the <Invert Screen Colors> do?

Invert the screen colors and make text easier to read.


How to automatically disable Direct Connection at Login/Logout?

When is set to , direction connections are possible when logging in without the need to press for in .


What functions are controlled by this function when logging in?

  • Use Custom SSID.
  • Use Custom Network Key.

How to enable the <Auto Print User Jobs When Logging In> setting?

Press to enable the setting.


What are the details for Canceling Send/Print Jobs?

If you press on the control panel while a send/print job is being processed and a screen that leads to / is being displayed, the ongoing send/print job is paused, and / appears. Select the job that you want to cancel, and press .


What are the screens that lead to Send Jobs/Print Jobs?

  • screen
  • screen
  • Top screens of (, , , )
  • screen

What does the button on the control panel do while a send/fax job is being processed and the Basic Operations screen is being displayed?

It presents a pop-up screen that directly cancels the ongoing job appears. When multiple jobs are in process, you can set which job to cancel: the job that was last made, or the job that is in the process of sending (


How to set the volume when there is use for settings Volume Settings key?

Press the Volume Settings key (Control Panel) Adjust the volume or specify the setting, and press.


What must be set to do in if they want to use settings Volume Settings key in order to set Alarm Volume?

Adjust the volume of the tone that sounds when the sending or receiving faxes is complete (except when printing received faxes) and the volume of the tone that sounds when a fax is canceled or ends due to an error. To mute the sound, press several times to set the volume to the far left.


What must be set to do in if they want to use settings Volume Settings key in order to set Monitor Volume?

Adjust the volume of the following tones. To mute the sound, press several times to set the volume to the far left.

  • The tone that sounds when sending faxes
  • The tone that sounds when printing of a received fax is complete, and the tone that sounds when a fax ends due to an error.

What are the general procedures on how to Setting the Confirmation Sound and Warning Sound?

  1. Press the Volume Settings key.
  2. Press .
  3. Set each confirmation sound/warning sound and press .

What can Setting Items control?

  • Enry Tone: Sound produced each time a key on the control panel or a button on the touch panel display is pressed
  • Invalid Entry Tone: Sound produced when an invalid key/button operation is performed, or when you enter a number outside the valid setting range
  • Restock Supplies Tone: Sound produced when the amount of toner is low
  • Forgot Original Tone: Sound produced if original is remained on the platen glass after operation is finished
  • Error Tone: Sound produced when a malfunction such as paper jam or operational error occurs
  • Job Done Tone: Sound produced when an operation such as copying or scanning is complete
  • Sleep Mode Tone: Sound produced when the machine enters sleep mode, or when the machine is turned OFF if you set
  • Login Tone: Sound produced when login is successful *Memory RX/TX End Tone: Sound produced when Fax Memory Lock sending/receiving completes without an error Saving Received Documents in the Machine (Memory Reception)(P. 307)
  • Memory RX/TX Error Tone: Sound produced when Fax Memory Lock sending/receiving completes with an error Saving Received Documents in the Machine (Memory Reception)(P. 307)

How to Entering Sleep Mode?

You can put the machine into sleep mode simply by pressing on the control panel.


What will happen when the machine is in sleep mode?

The touch panel display turns off and lights up.


What are the actions that exit the sleep mode??

The machine exits the sleep mode when one of the following operations is performed:

  • When is pressed on the control panel
  • When originals are placed in the feeder
  • When the feeder is opened
  • When paper is loaded in/removed from the multi-purpose tray
  • When a cover on the machine is opened/closed

What must I do if I want to set the Auto Sleep Timer?

You can use the setting to automatically put the machine into sleep mode. You can set the time range to automatically enter sleep mode by the day of the week.


How to Registering Destinations?

Destinations for sending faxes and scanned data can be registered in the Address Book or one-touch buttons.


What details must I have, in order to register destinations?

If you want to register many destinations or classify them by department or business partner, register them in the Address Book. The Address Book allows you to search destinations by the first character of the name or by selecting a destination type such as fax or e-mail. You can register destinations for all users, destinations for your own use, and destinations that only an administrator can edit.


How do I save to the Shared Space when TLS is enabled?

https://<IP address or host name>/


How do I save to the Personal Space when TLS is enabled?

https://<IP address or host name>/


What should I do if I am using a login service such as personal authentication management?

It is necessary to enter <User Name> and <Password>.


Where can I get information about the file server/Advanced Space and the folder?

Ask your Network administrator about the file server/Advanced Space information and the folder.


How do I enter the Folder Path when sending a document to the Advanced Space with <WebDAV> selected for the protocol?

Example: To save to the Shared Space: /share To save to the Personal Space: /users


What do I enter for Password?

Enter the login password of the file server/Advanced Space.


What is Confirm Before Sending?

By enabling <Confirm Before Sending>, a screen requiring password entry is displayed before sending, even if a password is entered.


What do I enter for User Name?

Enter the login user name of the file server/Advanced Space.


What should I set Confirm Before Sending to when the file server/Advanced Space destination is included in a group?

Set <Confirm Before Sending> to <Off>. If it is set to <On>, you cannot send data.


What happens if I specify the destination for which I activate Confirm Before Sending as the forwarding destination?

The screen to enter the password does not appear. The registered password is used and forwarding is performed.


Where can I find more information about using different authentication information from the user name and password to register to the address book?

See <Information Used for File TX/ Browsing Authentication>.


What happens if you set <Protocol> to <Windows (SMB)> or <FTP>, specifying a folder that does not exist in <Folder Path>?

The folder will automatically be created and files stored within. However, a sending error will occur if you specify a folder with multiple levels.


What method of HTTP is used to check the connection when checking a WebDAV connection?

The HEAD method of HTTP is used to check the connection. The folder specified in <Folder Path> is accessed using the HEAD method. If access via the HEAD method is prohibited for the corresponding folder, an error occurs for the connection check.


Give examples of settings that prohibit access via the HEAD method.

  • IIS7: Access cannot be performed via the HEAD method unless [Source] is selected in the access permissions for the WebDAV authoring rules of the target folder.
  • Apache: Access cannot be performed via the HEAD method unless HEAD is described using the [Limit] directive in httpd.conf.
  • Advanced Space WebDAV server: Access via the HEAD method is always prohibited.

What should I do if destinations are managed by access numbers?

Enter the access number after pressing <Next> in step 8.


What should I do if I try to send to a file server/Advanced Space in which <Confirm Before Sending> is set to <On>?

A screen appears prompting you to enter a user name and password. In this case, enter the previously set password.


What should I set Confirm Before Sending to if I want to register a file server/Advanced Space in a group address?

Set <Confirm Before Sending> to <Off>.


Can I send to a group address including a file server/Advanced Space in which <Confirm Before Sending> is set to <On>?

No, you cannot send to a group address including a file server/Advanced Space in which <Confirm Before Sending> is set to <On>.


What is the purpose of registering multiple destinations in the Address Book into a group?

Multiple destinations registered in the Address Book can be combined into a group. You can use this feature to send documents and back up data at the same time because different types of destinations can be registered in the same group. For example, you can register e-mail addresses and file server IP addresses together in one group.


What do I need to do before registering a group that contains destinations for my own use?

To register a group that contains destinations for your own use, you need to log into the machine.


Can I register new destinations in a group address?

No, you cannot register new destinations in a group address. Register destinations in the Address Book in advance.


Can destinations from different address lists be grouped?

No, only destinations in the same address list can be grouped. Destinations registered in a different address list cannot be grouped.


What is the maximum number of destinations that can be registered in a group address?

You can register up to 256 destinations in a group address.


How is each address entry treated when registering a fax number in a group address?

Since each address entry is treated as a single entry, if you register a fax number in a group address, the fax number and group address entry are counted as two separate entries.


What happens if I select <Address List 2> when creating a group from the destinations registered in the selected address list?

You cannot add a destination registered in <Address List 1> to the group. The created group is registered in the address list you select in this step.


Which address list should I select if I want to register a group that contains destinations for my own use?

Select <Personal Addr. List>.


Which address list should I select if I want to register destinations in a group which only an administrator can edit?

Select <Address List for Admin.>.


How do I filter the destinations displayed in the address list when selecting destinations to register in a group?

Select (e-mail), (fax), (I-fax) or (file) to filter the destinations displayed in the address list. Press <All> to display all registered destinations.


What happens if destinations are managed by access numbers?

They are not displayed in the list unless you enter the access number after pressing <Access No.>.


What is the procedure to change or delete the information of destinations registered in the Address Book?

See Editing the Registered Destinations in the Address Book.


What should I do if I want to delete a destination?

Select the destination and press <Delete> <Yes>.


What should I do if I want to edit the settings of destinations?

See Registering Destinations in the Address Book.


What do I do if destinations are managed by access numbers when editing destinations?

Enter the access number after pressing <Access No.>.


What should I do if I want to register a group of destinations on the One-Touch Button?

Multiple destinations registered in one-touch buttons can be combined into a group and registered as a single destination.


What do I do if I want to register a group that contains destinations for my own use on the One-Touch Button?

You need to log into the machine.


Can I register new destinations in a group address on the One-Touch Button?

No, you cannot register new destinations in a group address. Register destinations in the Address Book in advance.


How do I specify a one-touch button using the numeric keys?

You can also specify a one-touch button by pressing and entering the three-digit number using the numeric keys.


What should I do to select a destination from a one-touch button?

Press <Add from One-Touch> select the destination press <OK>.


What should I do if I want to edit the settings of a one-touch button?

Press <Register/Edit>. For details about how to edit the settings, see Registering Destinations in the Address Book. Press <OK> after you finish editing.


What should I do if I want to delete a one-touch button?

Select the one-touch button and, press <Delete> <Yes>.


When should I use the Copy Basic Features screen?

The Copy Basic Features screen is used to display current setting status, check settings, register frequently used functions, and use function setting buttons.


How do I confirm that my copy settings are correct?

Make sure to confirm the settings in order to copy properly. To change the settings, press the button under the display section.


What does pressing <1:1> do?

If you press <1:1>, you can make copies the same size as your original.


What does pressing Copy Sample do?

Depending on the number of copies and settings, <Copy Sample> is displayed to check the copy result by printing a sample copy.


How can I check the settings in the list?

You can check the settings in the list by selecting <Check Settings>. You can also make changes to the settings.


How do I register the current settings in <Favorite Settings>?

Press the icon to register the current settings in <Favorite Settings> or to change the buttons displayed. You can also register the current settings in Personal buttons or Shared buttons on the Home screen.


What do the function setting buttons do?

Displays the most frequently used buttons from <Options>. The setting status is displayed on the buttons.


What do I do if the function that I want to use is not displayed?

If the button for the function that you want to use is not displayed, press <Options> and select the desired button.


What does the Interrupt button do?

You can interrupt waiting copy jobs and make your copy immediately.


Are all functions able to be used at the same time?

Some functions cannot be used in combination with each other. Buttons that cannot be selected are displayed in light gray.


Where can I see the number of pages remaining when copying?

The number of pages remaining is displayed if a page limit is set with Department ID Management.


What should I keep in mind when placing the document?

Place the document face down on the platen glass or in the automatic document feeder.


What is the Auto Collate function?

If <Auto Collate> is set to <On>, the Collate mode is automatically set when you place your originals in the feeder.


What does pressing <Copy Ratio> do?

It allows you to enlarge or reduce copies from standard document sizes to other standard paper sizes.


How do I enlarge or reduce by specifying the copy ratio?

You can enlarge or reduce by specifying the copy ratio (%). You can specify the vertical and horizontal ratios individually.


What do I do if I want to enlarge or reduce by specifying the finished dimension?

You can enlarge or reduce by specifying the finished dimension, and the output image is fit to the dimension. You can specify the vertical and horizontal dimensions individually.


What do I do if I want to enlarge or reduce to automatically fit the paper size selected?

You can enlarge or reduce to automatically fit the paper size selected.


What happens if I select <Auto XY Ratio>?

If you specified <Auto XY Ratio>, select paper in <Select Paper>. If you do not specify a paper size, the copy ratio is automatically set to match the paper loaded in paper drawer 1.


What should I keep in mind when copying?

Place your original horizontally when enlarging in the following ways with a preset zoom: Placing an original horizontally means setting the original with the longer side sideways.


What happens if I set <Fit to Page>?

If you select <Fit to Page>, <Shift> is automatically set to <Center>.


What happens if I set Auto for Copy Ratio?

If you set <Auto>, you have to select a paper size manually. If you do not select a paper size, the copy ratio is automatically set to match the size of paper loaded in paper drawer 1.


How do I copy with paper set in the multi-purpose tray?

If you want to copy free size documents or documents of high transparency, or if you want to copy with paper set in the multi-purpose tray, you need to select paper manually.


What are some of the restrictions when making 2-sided copies?

When making 2-sided copies, functions of some settings such as the paper size and type are limited.


What does selecting Book Type in Finishing Copy Format do?

To change the print orientation, press <Set Details>. Select <Book Type> to make the front and back sides of the printout have the same top-bottom orientation.


What does selecting Calendar Type in Finishing Copy Format do?

Select <Calendar Type> to make the front and back sides of the printout have opposite top-bottom orientations. You can also set the page orientation of the printout with <Book Type> or <Calendar Type>.


What should I keep in mind when adjusting image quality of copies?

You can adjust density of the entire document. For example, increasing copy density enables you to easily read faint characters written in pencil.


How do I adjust the density of the background?

You can adjust density of the background. This enables you to make clear copies of originals such as newspapers or originals with colored backgrounds.


How do I adjust the background density automatically?

To adjust the background automatically, press <Auto>.


What happens if I select a setting on the list and press Change?

You can change the setting. After changing the setting, press <OK>.


What should I do after pressing the Start button?

Copying starts.


How do I cancel copying?

To cancel copying, press <Cancel>.


What does pressing during copying enable you to do?

Pressing during copying enables you to adjust density.


What does deleting a job from the Copy screen do?

The last job that the logged out user executed is canceled and other jobs are resumed.


What does the Register Destinations button do?

It allows you to register destinations in the Address Book.


What happens if you set the protocol to Windows (SMB) or FTP and specify a folder that doesn’t exist?

The folder is created automatically but you will get a sending error if you try to specify a folder with multiple levels.


What are some examples of settings that prohibit access via the HEAD method?

The PDF has several examples including IIS7 and Apache but notes that access is always prohibited with Advanced Space WebDAV server.


How do you enable a password prompt when sending?

By enabling <Confirm Before Sending>, a screen requiring password entry is displayed before sending.


How do you access destinations managed by access numbers?

Enter the access number.


Can you send to a group address when <Confirm Before Sending> is enabled?

No, you cannot.


What can the UPN be used for?

UPN can be used only if you are sending to a computer belonging to a domain operated with Active Directory.


How to specify/register destinations from the send history:

  • Specifying a destination: Select the destination to send to and tap “Specify as Send Destination”.
  • Registering a destination: Select the destination to register and tap “Register Destination.”

How can I set copy settings for the machine?

To change the settings, press the button under the display section.


Can I make copies that are the same size as my original?

If you press <1:1>, you can make copies the same size as your original.


How can I print a copy to check the copy result?

Depending on the number of copies and settings, <Copy Sample> is displayed to check the copy result by printing a sample copy.


How do I specify the copy settings?

Enlarging or Reducing Copies Selecting Copy Paper 2-Sided Copying Adjusting Image Quality of Copies


How do I save paper when copying?

You can save paper by copying several originals onto one sheet or checking the copy result before making copies.


Can I combine scanned originals?

Yes, you can enhance efficiency by setting different sized originals to copy them together, or combining originals scanned with different settings to copy them together.


How do I make a 2-sided copy?

Place the document in a proper orientation in the automatic document feeder or on the platen glass.


Can documents with heavy paper be placed in the feeder?

Documents of heavy or thin paper cannot be placed in the feeder.


When making 2-sided copies are the functions of some settings limited?

Yes, the functions of some settings such as the paper size and type are limited.


What paper size can be used for <Book 2-Sided>?

Only A4 paper can be used for <Book 2-Sided>.


What paper size can be used for <copy ID Card>?

Only A4 and A4R paper can be used for <copy ID Card>.


How do I register a group that contains destinations for my own use?

You need to log into the machine.


What do I do if the user name and password are correct but the search result is empty in the LDAP server?

Check the time setting both on the LDAP server and the machine. If the time setting between the LDAP server and the machine differs by five minutes or more, a search cannot be performed.


Can I combine multiple destinations in a group?

Multiple destinations registered in the Address Book can be combined into a group.


How do I register a frequently used destination on a one-touch button?

It is convenient to register a frequently used destination in a one-touch button. This enables you to quickly specify a destination with the simple press of a button.


Is there any difference when selecting an address in a one-touch button as opposed to the Address Book?

Unlike the Address Book, you cannot select more than one destination at a time to register.


Are there any documents on the LDAP server I can only use to register?

The information that can be obtained via the LDAP server consists of only names and fax numbers/addresses. Register other information from as necessary.


What happens if I specify different sizes in <Original Size> and <Booklet Layout Size>?

If you specify the same size in <Original Size> and <Booklet Layout Size>, the print size on the booklet is automatically reduced.


What should I do to be successful with Setting Binding Margins?

If you are using <Gutter> and <2-Sided> together follow the instructions below: If there is a gutter:

  • 1-Sided -> 2-Sided: Set the Gutter mode for the back side only.
  • 2-Sided -> 2-Sided: You do not need to set the Gutter mode.
  • 2-Sided -> 1-Sided: Set the Gutter mode for the back side only.

If there is no gutter:

  • 1-Sided -> 2-Sided: Set the Gutter mode for both the front side and back side.
  • 2-Sided -> 2-Sided: Set the Gutter mode for both the front side and back side.
  • 2-Sided -> 1-Sided: Set the Gutter mode for both the front side and back side.

What do I do if there are too many originals to be placed in the feeder at once?

You can scan the originals separately and copy them as a batch of documents. Originals scanned with both the feeder and the platen glass also can be copied at one time.


Can I change the functions during the Job Build mode?

You need to set the necessary scan settings in advance, since you cannot change the other functions during the Job Build mode.

The following functions can be used in :

  • Copy Ratio
  • <2-Sided Original>
  • Density
  • Original Type

What should I do to check the result before copying if I specified multiple numbers of copies?

You can first make a copy of your whole original to check the result and then start making the rest of the copies. You can also copy only specific pages of your original.


What does the machine’s counter count when All Pages is selected?

If you select , the machine’s counter counts the sample set as a copy.


Where does the number come from if you selected Specific Pages in step 5?

Specify the pages based on the output page numbers.


What should I do to perform a reserved copy while the printing or waiting screen is displayed?

To perform reserved copy while the printing or waiting screen is displayed, press , specify the copy settings in the usual manner, and press .


How can I interrupt jobs and perform a reserved copy job?

To interrupt the current job and perform a reserved copy job, press <Copy/Print> Select the document to copy <Interrupt/Priority Print> <Interrupt and Print>.


How do I perform a reserved copy job right after the current job finishes?

To perform a reserved copy job right after the current job finishes, press Select the document to copy with the first priority <Interrupt/Priority Print> .


What is the purpose of setting the collating or grouping function?

You can set the collating or grouping function to sort materials for distribution.


How do I use the Collate/Group function even if the original is placed on the platen glass?

Pressing on the Copy Basic Features screen enables you to use the Collate/Group function even if the original is placed on the platen glass.


Where can I find more information on Job Separator Between Groups?

For more information, see <Job Separator Between Groups>. <Copy>


You can use other finishing functions. What are they?

You can output each set of paper in alternating portrait and landscape orientation. (Rotate 90 Degrees)


What should I do to copy 2-sided originals?

When you perform booklet copying with 2-sided originals, press and select or as necessary.


What happens if I copy an original that is already in booklet format?

When you copy an original that is already in booklet format, such as one printed from the machine using booklet copying, press .


What should I do if I use heavy paper for the cover?

If you use heavy paper for the cover, you may be unable to print even if you set to , depending on the thickness of the paper.


How do I copy both sides of an ID card onto a single sheet of paper?

Place the ID card on the platen glass face down.

Press <Copy>.

Press on the Copy Basic Features screen.

Press .

Press , select the paper to use, and press .

Press to scan the front side. Once scanning is completed, a screen will appear notifying you that preparations to scan the back side are complete.

Turn the ID card over so that its back side is facing down and press to scan the back side.

After the back side is scanned, printing starts automatically.


What is the procedure to specify the number and size of document you are about to copy?

  • Place originals face down on the platen glass or face up in the feeder.
  • Enter number of copies using the numeric keys on the control panel.
  • Select paper size.
  • Select whether you want it to print single or double-sided.
  • Adjust image quality.
  • Specify other settings.

How to specify the settings to copy an original?

The different ways that can be used to enhance copy quality:

  • Enlarging or Reducing Copies.
  • Selecting Copy Paper.
  • 2-Sided Copying.
  • Adjusting Image Quality of Copies.

Can I use Finishing functions when Printing?

You can use finishing functions only when printing PDF/XPS files.


How to perform copying without having to set the function setting?

This is achieved by pressing “Previous Settings” to recall previously specified setting.


How to set up the Fax Basic Features screen?

After pressing the [FAX] key, the functions can be configured by following these settings, and the name of the fax, the number, and the number of destinations should be specified.


How to confirm if your scan settings for your fax were successful?

Make sure to confirm the settings in order to scan properly. To change the settings, press the desired button.


How to confirm the information about a specific destination??

To check the detailed information about the specified destination, select the desired destination using and and press . To delete a destination from the specified destinations, press .


Can destinations be changed after using the destination information from the LDAP server?

You can only change destinations from specified using the New Destination and destinations obtained via an LDAP server.


What should you do before pressing the Start Key for your next scanned original?

  1. Place the next original to scan and press .
  2. When scanning all of the originals is complete, press to display the preview screen.

How to send with sender information?

You can send with the sender’s name and fax number by using .


How can you check statuses for sent documents?

On the <Status Monitor> screen, you can check the statuses for sent documents.


Can functions for automatic re-dial be set for a transmission error?

The machine automatically redials after a certain period of time. You can change the settings such as how many times the machine redials and the interval between redials by using .


How do you set the R-Key setting?

Select <Options> <Select Line>. For instructions on specifying fax line settings.


How do you set up the R-Key setting for transmissions?

You can specify destinations manually that are not registered in the Address Book or one-touch buttons. If the machine is connected to a PBX (Private Branch Exchange), press before entering the destination. If is not available, you need to register the R-key settings by using .


How to successfully cancel sending faxes?

  1. Press on the displayed screen or .
  2. Press . Scanning originals is canceled.

What is the procedure to send a fax with sender information?

  • On the Basic Fax Features screen, pressing Sender Name (TTI) enables you to select a name from a list of registered sender’s names to include in the sender information.

How do you check the scanner images that were scanned?

You can check scanned images on the preview screen before sending by using .


What are some scan settings I should know about before starting the scan?

  • .
  • Adjusting Image Quality.
  • Erasing Dark Borders (Erase Frame).

What is the procedure to send both sides of a document, when placing the document in the feeder?

  1. Press Side Original.
  2. Select Type or Type and press .

What is the procedure for canceling the transmission while the document is being sent?

  1. Press .
  2. Press . Sending the fax is canceled.

How can I specify the scanning size of originals?

The scanning size of originals placed in the feeder is automatically set. To specify the size yourself, use the platen glass.


How do I send faxes manually?

  1. Place the original.
  2. Press <Fax>.
  3. Press <On-Hook> on the Fax Basic Features screen.
  4. Enter the recipient’s phone number.
  5. Make sure that you hear the recipient or a high-pitched tone.
  6. Press .

When is Manual Sending not available?

  • When any of the following scan settings are specified: <2-Sided Original>/<Different Size Originals>/<Erase Frame>/<Job Build>/<Delayed Send>.
  • When <Limit Functions> is set to <Off> for any function when the machine is in Department ID Management.

How can I receive an e-mail notification when sending documents is complete?

You can receive an e-mail notifying you that sending documents is complete. You can use your computer or portable device to check whether sending documents are complete, giving you reassurance. When an error occurs, you are notified of destinations whose documents failed to be sent.


What are the requirements for using the E-mail Notification feature?

  • To select the destination to notify from <Address Book>, it is necessary to register the destination in advance.
  • To select <Send to Myself> as the destination to notify, it is necessary to register your e-mail address in the user information in advance, and log in using personal authentication management.

How can I enable Email Notifications for completed fax jobs?

  1. Place the original.
  2. Press <Fax>.
  3. Specify the destination on the Fax Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Press <Options> <Job Done Notice>.
  6. Select the notification timing, and set the destination to notify.

What do the different notification options mean?

  • If you select <Notice for Any Result>, a notification e-mail is sent for each send job.
  • If you select <Notice Only for Errors>, a notification e-mail is sent only when an error occurs.

What do I do after selecting the notification timing?

Press <OK> <Close>.


How do I initiate the fax sending process after setting up email notifications?

Press .


What happens when I use the Email Notifications feature?

Originals are scanned and sending starts. When sending is complete, the notification e-mail is sent to the specified address.


How can I check the content of the sent document with email notifications?

If you want to check the content of the sent document, select <Attach TX Image> to attach the first page of the document as a PDF file to a notification e-mail.


How can I simplify sending operations?

You can simplify sending operations by scanning different size originals at once, sending separately scanned documents together, or recalling previously used settings.


How do I send different sized originals together?

  1. Place the originals in the feeder.
  2. Press <Fax>.
  3. Specify the destination on the Fax Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Press <Options> <Different Size Originals>.
  6. Press <Close>.
  7. Press .

What should I be aware of when sending different size originals together?

  • The combination of original sizes that you can scan is limited. Scanning with an improper combination may cause damage to the originals or paper jams.
  • Do not place the originals together that are of different weights or paper types. Doing so may cause damage to the originals or paper jams.
  • If you set the Different Size Originals mode, the scanning speed may be slower than normal.

How do I send separately scanned documents together (Job Build)?

  1. Place the first original.
  2. Press <Fax>.
  3. Specify the destination on the Fax Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Press <Options> <Job Build> <Close>.
  6. Press to scan the original.
  7. Place the next original and press .

What happens after I scan the original?

When scanning is complete, the screen appears prompting you to scan the next original.


What should I do when scanning originals in the feeder?

If you place your originals in the feeder, remove the originals from the original output area when the scanning of each batch is complete.


How do I change scan settings when using Job Build?

To change the scan settings, press <Change Settings>.


What functions can be used in <Change Settings>?

The following functions can be used in <Change Settings>. You cannot change the setting for the other functions while in the Job Build mode. You need to specify the necessary scan settings in advance:

  • <Scan Size>
  • <2-Sided Original>
  • <Density>
  • <Original Type>

How do I send all documents together after using Job Build?

Press <Start Sending>.


What happens after I press Start Sending?

All scanned documents are combined into one and sent to the specified destination.


What should I do if I want to place different size originals in the feeder when using Job Build?

If you want to place different size originals in the feeder, set <Different Size Originals>.


What should I do when scanning and sending 1-sided originals and 2-sided originals together?

When scanning and sending 1-sided originals and 2-sided originals together, if the first document you scan is a 2-sided original, set <2-Sided Original>. When scanning a 1-sided original, disable the <2-Sided Original> setting in <Change Settings>.


How do I recall previously used settings for sending?

  1. Place the original.
  2. Press <Fax>.
  3. Press <Previous Settings> on the Fax Basic Features screen.
  4. Select the log to recall and press <OK>.
  5. Press

What happens when I select a log to recall?

The destination and its scan settings are specified according to the selected log.


What happens when personal authentication management is in use?

When personal authentication management is in use, the machine recalls the settings specified in the past by the user who is logging in to the machine.


Can the recalled settings be changed?

You can change the recalled settings before sending.


What happens after I press ?

Originals are scanned and sending starts.


What should I be aware of when using Previous Settings?

  • If you set <Manage Address Book Access Numbers> to <On>, you cannot recall settings from memory.
  • If you set any address type to <On> in <Restrict New Destinations>, the currently stored Previous Settings are deleted.

How do I send a document at a specified time?

  1. Place the original.
  2. Press <Fax>.
  3. Specify the destination on the Fax Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Press <Options> <Delayed Send>.
  6. Enter the time to send and press <OK>.
  7. Press <Close>.
  8. Press .

How do I enter the time to send the document?

Enter all four digits of the time. For example, for 5 minutes past 7, enter “0705” and for 18 minutes past 23, enter “2318.”


What happens after I press ?

Originals are scanned and sent at the specified time.


How can I check if the document was sent at a specific time?

You can check on the <Status Monitor> screen whether sending is complete or not.


How can I save a copy of a sent document?

  1. Before using this function, some settings such as the save location and file format of the document, etc., must be registered.
  2. Select <Archive TX Document> to <On>.
  3. The setting automatically switches to <Off> in the following cases. Specify the destination again or return the setting to <On> as required.
  • When the backup destination has been deleted from the address book
  • When an address book has been imported from the Remote UI
  • When an address book has been received from Address Book Management Software.

What happens when a sending error occurs?

A copy of a document is saved even if a sending error occurs.


What are the destination limitations?

Depending on the type of destination, the following restrictions may apply.

  • E-Mail: An e-mail without a message is sent.
  • Fax/I-Fax: The sent fax cannot be saved as an electronic file.
  • A destination in <Personal Addr. List> cannot be specified as the destination.

How do I specify multiple destinations including a fax destination?

You can save a copy of a sent document by sending to multiple destinations which include a fax destination from the Scan Basic Features screen. To display fax destinations on the Scan Basic Features screen, it is necessary to set <Enable Fax in Scan and Send Function> to <On>.


How are Folder Names and File Names designated?

  • You can select <Sender Information>, <Date>, or <Off> to categorize folder names.
  • File names are specified by send date and time, job number, sender information, destination information, and result information.

How can I have incoming documents saved in the storage location (Memory RX Inbox) of the machine without printing?

By printing just what you need and deleting unnecessary documents such as direct mails from the Memory RX Inbox, you can save paper. You can have incoming documents saved in the storage location (Memory RX Inbox) of the machine without printing.


What do I need to do to use the Memory RX Inbox function?

To use this function, you need to activate the memory reception function first (<Use Fax Memory Lock> and <Use I-Fax Memory Lock>), and then follow the procedure below to specify the settings so that incoming documents can be received in memory.


How do I save in the Memory RX Inbox?

  1. Press <Fax/I-Fax Inbox>.
  2. Press <Memory RX Inbox>.
  3. Select <Memory RX Inbox> and set <Fax Memory Lock> to <On>.

What do I do if the password is set for the Memory RX Inbox?

If the password is set for the Memory RX Inbox, the screen appears prompting you to enter the password (<Memory RX Inbox PIN>). Enter the password and press <OK>.


How do I receive I-faxes in memory?

To receive I-faxes in memory, set <I-Fax Memory Lock> to <On>.


What should I do when the Processing/Data indicator on the control panel maintains a steady green?

When the Processing/Data indicator on the control panel maintains a steady green, follow the following procedures to check/print saved documents.


How do I print documents in the Memory RX Inbox?

  1. Press <Fax/I-Fax Inbox>.
  2. Press <Memory RX Inbox>.
  3. Select <Memory RX Inbox>.
  4. Select a document to print and press <Print>.
  5. Press <Start Printing>.

What can be performed using <Divided Data RX Inbox>?

The following can be performed using <Divided Data RX Inbox>.

  • Pressing <Divided Data List> enables you to check the document list.
  • Pressing <Delete> enables you to delete a document that was divided and sent. Selecting <Print When Deleted> enables you to set the machine to print the divided received data document when it is deleted.

What is <Divided Data RX Inbox>?

Pressing <Divided Data RX Inbox> enables you to check the receive status of an I-fax that has been divided into several parts before being sent, and the remaining capacity of the Divide Data RX Inbox.


What do I do if I press <Details> to the saved data documents in the Memory RX Inbox?

Pressing <Details> enables you to check information about the document, including senders’ names and the number of pages received. Pressing <Display Image> enables you to check the contents of the document as well as select and delete pages.


How do I delete documents in the Memory RX Inbox?

Pressing <Delete> <Yes> deletes the document. You cannot delete multiple documents simultaneously. To delete multiple documents, select and delete one document at a time.


How do I send the saved documents in the Memory RX Inbox?

Pressing <Send> enables you to specify destinations to send the document. To delete the document from the Fax/I-Fax Inbox after sending, press <Delete File After Sending> before sending.


How do I select all the documents at once?

Pressing <Select All (Max 32 files)> enables you to select the documents at once. When a document is selected, <Clear Selection> is displayed enabling you to clear all selections.


How can I print all the documents in memory?

To print all the documents in memory, press <Off> for <Fax Memory Lock> or <I-Fax Memory Lock>. You can skip step 5.


Can I print multiple documents simultaneously?

You cannot print multiple documents simultaneously. To print multiple documents, select and print one document at a time.


What happens after I press <Start Printing>?

Once a document is printed, it is automatically deleted from memory.


How can I specify the days on which the documents are saved?

You can specify a day of the week or the time such as on weekends or night time during which received documents are saved in memory using <Memory Lock Start Time> and <Memory Lock End Time>.


How do I execute operations more efficiently?

Registering an arbitrary level of the Memory RX Inbox to the <Personal>/<Shared> button enables operations to be executed quickly and efficiently.


What is the Confidential Fax Inbox?

This function is to save in the specified storage location (Confidential Fax Inbox) the received documents that match specific conditions. The Confidential Fax Inbox contains multiple boxes, and each box can be protected by password.


What do I need to use the Confidential Fax Inbox function?

  • Some settings such as the save location and password for documents need to be registered beforehand.
  • Specify to forward the Automatically Received Documents, and set and register the Confidential Fax Inboxes.

How do I access the Confidential Fax Inbox?

  1. Press <Fax/I-Fax Inbox>.
  2. Press <Confidential Fax Inbox>.
  3. Select the box where documents are saved.
  4. Select the document to print and press <Print>.
  5. Press <Start Printing>.

What do I do if the password is set for the box?

If the password is set for the box, the screen appears prompting you to enter the password. Enter the password and press <OK>.


What happens after I select a box?

A list of saved documents is displayed.


What can I check if I press <Details> on the Confidential Fax Inbox screen?

Pressing <Details> enables you to check information about the document, including senders’ names and the number of pages received.


What can I do by pressing <Display Image>?

Pressing <Display Image> enables you to check the contents of the document as well as select and delete pages.


How do I delete documents?

Pressing <Delete> <Yes> deletes the document. You cannot delete multiple documents simultaneously. To delete multiple documents, select and delete one document at a time.


Can I print multiple documents simultaneously?

You cannot print multiple documents simultaneously. To print multiple documents, select and print one document at a time.


How do I start printing?

Press <Start Printing>.


How do I delete the document to print?

To delete the document to print, press <Delete File After Printing> before printing.


How can I manage confidential documents by URL?

You can set to receive the URL of the save location by e-mail when receiving documents. Just entering the URL in the address bar of a Web browser enables you to check the contents of documents from your computer through the Remote UI.


How do I make operations more efficient?

Registering an arbitrary level of Confidential Fax Inbox to the <Personal>/<Shared> button enables operations to be executed quickly and efficiently.


What is automatic forwarding of received documents?

Forwarding received documents automatically sends received documents to specified destinations without user intervention.


What are the two types of automatic forwarding?

  • Forwarding All Documents Automatically (Forwarding All): The machine forwards all received documents to specified destinations.
  • Forwarding Automatically by Specified Conditions (Conditional Forwarding): The machine forwards received documents that only match the specific conditions.

How do I configure forwarding settings?

To use automatic forwarding, it is necessary to specify the forwarding destination and file format, etc., in advance.

  1. Press <Function Settings> <Receive/Forward> <Common Settings> <Forwarding Settings>.
  2. Press <Register>.
  3. Press <Condition Name> and enter the name.
  4. Press <Conditions> and specify the conditions for the destinations to forward.
  5. Press <Forwarding Destination> and specify the destination to forward to.
  6. Press <OK>.
  7. Select the registered forwarding settings and press <Validate/Invalidate> to switch the forwarding conditions to <On>.

What are the destinations limitations?

  • A destination in <Personal Address List> cannot be specified as the forwarding destination.
  • When <Acquire Address Book> is set to <On>, forwarding destinations can also be selected from a remote address book.

Can I store received fax/I-fax files in the Confidential Fax Inbox by specifying it as a forwarding destination?

Yes, you can store received fax/I-fax files in the Confidential Fax Inbox by specifying it as a forwarding destination.


What settings cannot be used if a Confidential Fax Inbox is selected as the forwarding destination?

The following settings cannot be used:

  • File Name
  • Store/Print Received File
  • Forwarding Done Notice
  • File Format

What should I do if I select a fax number as the forwarding destination?

If you select a fax number as the forwarding destination, the subaddress and password registered in the Address Book are ignored.


What happens if I specify a destination for which <Confirm Before Sending> is enabled as a forwarding destination?

If you specify a destination for which <Confirm Before Sending> is enabled as a forwarding destination, the screen to enter the password does not appear. The registered password is used and forwarding is performed.


How are documents with forwarding errors handled?

Documents with forwarding errors are handled according to the <Handle Files with Forwarding Errors> settings.


How many forwarding settings can I store?

You can store up to 1,000 forwarding settings.


How can I check the status of sent and received documents?

You can check the statuses and communication logs for sent and received documents.


How do I check the statuses for sent documents?

  1. Press <Status Monitor>.
  2. Press <Send> <Job Status>.
  3. Check the statuses.

How do I filter the documents to display only fax documents?

To display only fax documents, select <Fax> from the drop-down list in the upper-right of the screen.


What is the use of selecting a document and pressing Details?

Selecting a document and pressing <Details> enables you to check detailed information such as the destinations and the number of pages.


What happens when I select a document and press Cancel?

Selecting a document and pressing <Cancel> enables you to cancel sending. You cannot select multiple jobs and cancel them all at once. Select and cancel one job at a time.


What can I do when I press Details?

Pressing <Details> <Resend> enables you to resend the documents that failed to send. To specify another destination, press <Change Destination>. For documents with multiple destinations specified using the same sending method, press <Broadcast List>, select a destination, and then press <Resend> or <Change Destination>.


When can I resend documents?

You can resend documents when <Delete Failed TX Jobs> is set to <Off>. Note that you cannot resend the documents sent with Direct Send/Manual Sending/PC fax.


Can I change the destinations of documents that are set to be sent at a specified time?

You can change the destinations of documents that are set to be sent at a specified time as well as documents that failed to send. Note that you cannot change the destinations for documents with multiple destinations specified that are being sent, or when entering a new destination is restricted.


How do I check the statuses for received documents?

  1. Press <Status Monitor>.
  2. Press <Receive> <Job Status>.
  3. Check the statuses.

How do I check if faxes are printing properly?

Press <Status Monitor>.


What happens when I select a document and press Cancel?

Selecting a document and pressing <Cancel> enables you to cancel receiving. You cannot select multiple jobs and cancel them all at once. Select and cancel one job at a time.


How do I check if an I-fax has been received by the POP server?

If you press <Check I-Fax RX>, reception starts if an I-fax has been received by the POP server. You can display <Check I-Fax RX> by selecting <Forward> from the drop-down list on the top right of the screen.


How do I enable the machine to receive via POP?

To use <Check I-Fax RX>, set <POP> to <On> in <Communication Settings> to enable the machine to receive via POP.


When can the machine automatically receive I-faxes?

You can automatically receive I-faxes in the following cases:

  • <POP Interval> in <Communication Settings> is set to a value other than ‘0’.
  • I-faxes are received with SMTP without going via a server.

How do I check if documents are sent or received successfully?

  1. Press <Status Monitor>.
  2. Press <Send> or <Receive> <Job Log>.
  3. Check if documents are sent or received successfully.

What does <OK> or <NG> in the Result column signify?

  • <OK> is displayed in the <Result> column when a document was sent or received successfully.
  • If <NG> is displayed, this shows that a document failed to be sent or received because it was canceled or there was some error.

How do I check detailed information about the document?

Selecting a document and pressing <Details> enables you to check detailed information about the document. A three-digit number in the <Error Code> column on the information represents an error code. You can check the causes and solutions for errors based on error codes.


How do I print a log list of sent and received documents?

By pressing <Communic Mngt Rprt.> or <Fax Activity Report>, the displayed send/save log can be printed as a list.


How do I register an address from the send history?

You can register an address to the Address Book or a one-touch button via the send history on the <Status Monitor> screen. This saves you the effort of directly entering the fax number, and also helps avoid sending a fax to an incorrect number due to entering the wrong fax number.


How do I send faxes from my computer?

You can send fax documents created on your computer directly from your computer, just like printing operations. This method eliminates the need to print documents for faxing, allowing you to save paper. To use this function, you need to install a fax driver in your computer.


How do I send PC faxes?

  1. Open a document and display the print screen.
  2. Select the machine and click [Print] or [OK].
  3. Click the [Enter Destination] tab, and specify the communication mode and fax number you are using.
  4. Click [Send].

What should I be aware of when using the fax sending settings?

  • [* Communication Mode]: Make sure that [G3] is selected.
  • [* Fax Number/URI]: Make sure that [Fax Number] is selected.
  • [* Fax Number]: Enter a fax number.

What should I do if I need to specify a number to dial an outside line?

If you need to specify a number to dial an outside line, click [Detailed Settings] [Add Outside Dialing Prefix to G3/IP Fax Number], and enter a fax number in the [G3] text box.


How do I send PC Faxes using a Mac?

  1. Open a document and display the print screen.
  2. Select the machine and click [Show Details].
  3. Click [General Settings].
  4. Click [Add Destination].
  5. Enter the destination name in [Destination Name] and fax number in [Fax Number], and then click [Add] [Cancel].
  6. Click [Print].

How do I use Internet Fax (I-Fax)?

Internet fax (I-fax) is a function to send and receive faxes via the Internet. Scanned documents are converted into TIFF format image and are sent as e-mail attachments.


How do I send I-Faxes?

  1. Place the original.
  2. Press <Scan and Send>.
  3. Specify the destination on the Scan Basic Features screen.

Can I only change destinations specified using the New Destination and destinations obtained via an LDAP server?

Yes


If the server machine is performing the System Manager information settings, what should I know?

If the server machine is performing the System Manager information settings, authentication between the server machine and the client machine is performed while the client machine is obtaining the Remote Address Book/one-touch buttons. Authentication is performed by matching the System Manager ID and System Manager PIN set by the server machine and client machine.


How do I specify destinations from the Address Book?

  1. Press <Address Book>.
  2. Select the destination and press <OK>.

What should I do if an access number is set?

If an access number is set when the destination is registered, press <Access No.> and enter the access number using the numeric keys. The corresponding destination is displayed in the Address Book.


How do I use the Remote Address Book?

To use the Remote Address Book, press <To Remote Address Book>. When <Change Address Book> is displayed, press <Change Address Book> <Remote>.


How do I narrow the searches for one-touch destinations?

  • Pressing the file server icons displays I-fax and group destinations, respectively.
  • Search buttons by first letter: Enables you to narrow down a search by the first letter of the destination name.
  • <Search by Name>: Enables you to search the destination by the name you are entering.

How do I select a destination from the <One-Touch> screen after scanning?

To select a destination from the <One-Touch> screen after scanning, set <One-Touch> for <Default Screen>. The work required for sending scanned documents to the same destination can be reduced.


How can I enter destinations manually?

You can specify destinations manually that are not registered in the Address Book or one-touch buttons.


How do I enter destination manually?

  1. Press <New Destination> <I-Fax>.
  2. Select the transmission mode.
  3. Enter the I-fax destination.

What should I know when manually entering I-Fax destinations?

*If you send an I-fax to a destination that does not support the transmission mode, the Status Monitor screen displays Awaiting result… even if sending is complete. This message is displayed until the time set for Full Mode TX Timeout passes.


How do I specify the receiving conditions?

  1. Press <Destination Conditions>.
  2. Specify the receiving conditions the recipient supports and press <OK>.
  3. Press <OK>.

How do I specify destinations in the LDAP Server?

  1. Press <Address Book>.
  2. Press <To LDAP Server>.
  3. When searching destinations in the LDAP server, press either <Search by Name> or <Search by Conditions>.
  4. Select destination and press <Specify E-Mail Address as I-Fax> <OK>.

Where do I check the displayed message?

Check the displayed message and press <OK>.


Where do I specify the scan settings?

Press <Options> and specify the scan settings as necessary.


When are originals scanned and saving starts?

Press .


How do I send I-Faxes securely?

Using TLS communication enables you to send an encrypted file.


What is required in order to receive an I-fax?

The Processing/Data indicator on the control panel blinks green. When receiving is complete, the document is automatically printed and the indicator turns off.


How do I cancel receiving?

To cancel receiving, press <Status Monitor> <Receive> <Job Status> select a document <Cancel>.


Can I specify a reception time?

You can specify the time before reception is canceled when receiving a divided I-fax and the subsequent data cannot be received. Data received by the specified time is printed.


How is incoming I-fax printed?

An incoming I-fax is printed on the same size of paper as the document size received. When there is no paper matching the size of the received document, the document is printed according to the setting of <Select Drawer>.


How can I receive I-faxes manually?

Press <Status Monitor> <Receive> <Job Log> <Check I-Fax RX>.


How can I view I-faxes Divided?

Pressing <Fax/I-Fax Inbox> <Home> Screen <Memory RX Inbox> <Divided Data RX Inbox> enables you to check the receiving statuses of I-faxes divided and their data size.


How can I save paper when I’m printing?

By selecting either:

  • <Print on Both Sides>
  • <Reduce Fax RX Size>

What information can I include when printing received documents?

You can include information, such as reception time, in received documents when printing.


What does it mean to use remote faxes?

Even if you have a multifunction printer without the ability to fax, you can use the printer to send and receive faxes via another multifunction printer with fax functionality if both printers are on the same network.


What is required before using a remote fax?

You need to specify the settings beforehand so that the machine can be used as a server or client machine.


Where can I find the right settings for remote faxes?

  • Settings for server machines
  • Settings for client machines

How can I send a fax using a client machine?

You can send a fax from a client machine in the same way as a normal fax.


How are faxes received at a server machine converted?

Faxes received at a server machine are converted into I-faxes and forwarded to a client machine. You need to specify the settings for a server machine to forward I-faxes to a client machine and for the client machine to receive I-faxes.


What is the most basic way to print from a computer?

  1. Open a document and display the print screen.
  2. Select the machine and click [Preferences] or [Properties].
  3. Specify the print settings as necessary and click [OK].
  4. Click [Print] or [OK].

How do I cancel printing?

Double-click the printer icon on the system tray in the lower-right of the screen. Select the document to cancel and click [Document] -> [Cancel]. Click [Yes].


What do I do when the printer icon is not displayed?

Open the printer folder, and click or double-click the icon for the machine.


How do I cancel printing if I’m on a Mac?

Click the printer icon displayed on the Dock. Select the document to cancel and click [Delete] or .


How can I check the printing status and history?

  1. Press Status Monitor.
  2. Press <Copy/Print> <Job Status>.
  3. Check the status.

How can I check the printing history?

Press <Job Log> to display a list of printed documents.


How do I print documents retained in the machine?

Press <Print> <Home> Screen. Select a document by pressing <Personal>/<Shared>/<Group>. Tap <Start Printing>


What options can I select when checking a print status?

  • To ignore an error and continue printing, press <Details> select a document <Skip Error>.
  • To forcibly print any unprinted job in the machine, press <Details> select a document <Paper Feed>.
  • To check the wait status for print jobs and whether or not an error has occurred during printing. Operations such as printing the document ahead of other documents and temporarily suspending or canceling printing are possible as well.

Where can I find details for Printing more Safely with Encrypted Secure Print?

By using Encrypted Secure Printing, you can send encrypted printing data to a machine from your computer.


How do I schedule printing?

  1. Open the document and display the print screen.
  2. Select the machine, and click [Details] or [Properties].
  3. Select [Scheduled Print] for [Output Method].
  4. Specify [Print Start Time] in [Scheduled Print Details], and click [OK].
  5. Configure the print settings as necessary, and click [OK].
  6. Click [Print] or [OK].

How do I check the Scheduled Print Jobs?

  1. Press <Print> <Home> Screen.
  2. Press <Scheduled Print>, and check the print jobs waiting to be output.

How do I setup virtual printing?

1 Start the Remote UI. 2 Click [Settings/Registration] on the portal page. 3 Click [Printer] [Virtual Printer Management]. 4 Click [Add Virtual Printer]. 5 Enter the virtual printer name and specify the required settings. 6 Click [Add].


What is used to perform LPD printing?

Set <LPD Print Settings> to <On> to perform LPD printing.


What is used to perform FTP printing?

Set <FTP Print Settings> to <On> to perform FTP printing.


How do I start Remote UI?

1 Start the Remote UI. 2 Click [Settings/Registration] on the portal page. 3 Click [Printer] [Virtual Printer Management]. 4 Click [Add Virtual Printer]. 5 Enter the virtual printer name and specify the required settings. 6 Click [Add].


What do I need to do to start scanning originals?

1 Place the original. 2 Press <Scan and Send>. 3 Specify the destination on the Scan Basic Features screen. 4 Specify the scan settings as necessary.


How do I specify multiple destinations?

To specify multiple destinations, press <Specify Destinations> and specify an additional destination.


How do I delete a destination?

To delete a destination, select the destination you want to delete, and press <Delete Dest.>.


How do I erase dark borders when scanning?

Refer to the Erase Frame instructions.


What is Job Build?

Job Build allows you to scan originals separately and send/save them as a batch of documents, even if you have too many originals to be placed in the feeder at the same time. Originals scanned with both the feeder and the platen glass can also be sent/saved at the same time.


How do I use Job Build to send/save scanned documents separately?

  1. Place the first original.
  2. Press <Scan and Send>.
  3. Specify the destination on the Scan Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Press <Options> <Job Build> <Close>.
  6. Press to scan the original. When scanning is complete, the screen appears prompting you to scan the next original.
  7. Place the next original and press . Repeat this step until you finish scanning all of the originals.

What do I need to know about using Job Build?

  • If you place your originals in the feeder, remove the originals from the original output area when the scanning of each batch is complete.
  • To change the scan settings, press <Change Settings>.
  • If you place different size originals in the feeder, set the <Different Size Originals> mode.
  • If you want to scan one-sided and two-sided originals and store them as two-sided documents, divide the originals into one-sided and two-sided batches. For example, if the first batch consists of two-sided originals, set the <2-Sided Original> mode. Thereafter, you have to manually set or cancel the <2-Sided Original> mode for each batch of originals that you scan.

What functions can be used in <Change Settings> of <Scan and Send> during Job Build?

You need to set the necessary scan settings in advance because you cannot change the other functions during the Job Build mode. The following functions can be used:

  • <Select Color>
  • <Scan Size>
  • <2-Sided Original>
  • <Density>
  • <Original Type>

What functions can be used in <Change Settings> if the <Scan and Store> destination is <Network> or <Memory Media>?

You need to set the necessary scan settings in advance because you cannot change the other functions during the Job Build mode. The following functions can be used:

  • <Select Color>
  • <Scan Size>
  • <2-Sided Original>
  • <Density>
  • <Original Type>

How do I complete the Job Build process?

Press <Start Sending>. All scanned documents are combined into one and sent/saved to the specified destination.


How do I check scanned originals before sending/saving?

  1. Place the original.
  2. Press <Scan and Send>.
  3. Specify the destination on the Scan Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Press <Options> <Preview> <Close>.
  6. Press . Originals are scanned and the preview screen appears.

How do I cancel scanning during preview?

To cancel scanning, press <Cancel> or <Yes>.


What happens after the originals are scanned and the preview screen appears?

  • Place the next original to scan and press . When scanning all of the originals is complete, press <Preview and Send> to display the preview screen.
  • Check the scanned originals on the preview screen. Edit the scanned original on the preview screen as necessary.

How do I delete a page during preview?

  1. Press <Delete Page>.

How do I move a page during preview?

  1. Press <Edit Scanned Data>.
  2. Press <Move Pg. Position>.
  3. Enter the page numbers corresponding to <Move Page> and <Behind Page>.
  4. Press <OK>.

How do I switch the locations of pages during preview?

  1. Press <Edit Scanned Data>.
  2. Press <Switch Pg Position>.
  3. Enter the page numbers corresponding to <Target Page A> and <Target Page B>.
  4. Press <OK>.

How do I send the scanned originals after previewing?

Press <Start Sending>. Sending/saving starts.


How do I send/save documents at a specified time?

  1. Place the original.
  2. Press <Scan and Send>.
  3. Specify the destination on the Scan Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Press <Options> <Delayed Send>.
  6. Enter the time to send/save and press <OK>.
  7. Press <Close>.
  8. Press .

Originals are scanned and sent/saved at the specified time.


How do I enter the time to send/save?

Enter all four digits of the time. For example, for 5 minutes past 7, enter “0705” and for 18 minutes past 23, enter “2318.”


How do I check whether sending/saving is complete?

Check on the <Status Monitor> screen whether sending/saving is complete or not.


How many jobs can I reserve for delayed sending?

You can reserve up to 64 jobs for delayed sending. However, the actual number of send jobs that the machine can handle may be fewer than 64, depending on the following conditions:

  • When multiple documents are being sent at the same time
  • When large documents are being sent
  • When a large amount of memory is being used for the Fax/I-Fax Inbox

How do I set up email notifications for completion of sending/saving?

  1. Place the original.
  2. Press <Scan and Send>.
  3. Specify the destination on the Scan Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Press <Options> <Job Done Notice>.
  6. Specify the notification condition and the destination to notify.
  7. Press <OK> <Close>.
  8. Press.

Originals are scanned and sending/saving starts. When sending/saving is complete, the notification e-mail is sent to the specified address.


What should I keep in mind when setting up email notifications?

  • To select the destination to notify from <Address Book>, it is necessary to register the destination in advance.
  • To select <Send to Myself> as the destination to notify, it is necessary to register your e-mail address in the user information in advance, and log in using personal authentication management.
  • If you select <Notice for Any Result>, a notification e-mail is sent for each send job. If you select <Notice Only for Errors>, a notification e-mail is sent only when an error occurs.
  • If you want to check the content of the sent document, select <Attach TX Image> to attach the first page of the document as a PDF file to a notification e-mail.

What is the OCR function and how do I use it?

The OCR (optical character recognition) mode enables you to extract data that can be recognized as text from the scanned image and create a searchable PDF/XPS/OOXML (pptx/docx) file.

To use the OCR function:

  1. Place the original.
  2. Press <Scan and Send>.
  3. Specify the destination on the Scan Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Select a file format.
  6. Press.

How do I select PDF as the file format for OCR?

  1. Select <PDF>
  2. Press <Set Details>
  3. Select <OCR (Text Searchable)>.
  4. Select the language to use for OCR
  5. Press <OK>.

How do I select XPS as the file format for OCR?

  1. Select <XPS>
  2. Press <Set Details>
  3. Select <OCR (Text Searchable)>.
  4. Select a language to use for OCR
  5. Press <OK>.

How do I select the Word format for OOXML?

  1. Select <OOXML>
  2. Select <Word> from the drop-down list.

How do I change a language to use for OCR?

To change a language to use for OCR, press <Set Details> <Change> select a language or language group press <OK>. Select a language or language group according to the language used in the scanned documents.


How do I select the PowerPoint format for OOXML?

  1. Select <OOXML>
  2. Select <PowerPoint> from the drop-down list.
  3. Press <Set Details>
  4. Select <OCR (Text Searchable)>.

What should I keep in mind when using the OCR function?

  • If you select <PDF; OCR>, <XPS; OCR>, or <OOXML; OCR> as the file format, and <Smart Scan> is set to <On> in <OCR (Text Searchable) Settings>/<OCR (Prioritize Speed)>, the orientation of the original is detected, and the document is automatically rotated if necessary before it is sent.
  • If you select <PDF> or <XPS> as the file format, you can set <Compact> and <OCR (Text Searchable)> at the same time. In that case, <PDF; Compact> or <XPS; Compact> is displayed as the file format on the Scan and Send Basic Features screen.
  • If you select <Word> for <OOXML>, you can set to delete the scanned background images. You can generate Word files which are easy to edit without unwanted images.

What do I do if OCR results are not satisfactory?

When you create text-searchable PDF/XPS/OOXML files, OCR (Optical Character Recognition) may not be properly processed. This may be because the settings on the machine, or the language, character type or format of the original document are not appropriate for OCR processing.

You can improve OCR processing by customizing the machine settings regarding character recognition according to the originals, or by using suitable character types or fonts in the originals so that the machine can recognize the characters.


What are the language settings for Character Recognition?

  • When a language is specified with OCR selected in <File Format>: Characters are recognized based on the language you select for each file format.
  • When a language is not specified with OCR selected in <File Format>: Characters are recognized based on the language you select in <Switch Language/Keyboard>.

What Asian languages are recognizable?

Japanese, Chinese (Simplified), Chinese (Traditional), Korean


What European Languages and Language Groups are recognizable?

Languages: English, French, Italian, German, Spanish, Dutch, Portuguese, Albanian, Catalan, Danish, Finnish, Icelandic, Norwegian, Swedish, Croatian, Czech, Hungarian, Polish, Slovak, Estonian, Latvian, Lithuanian, Russian, Greek, Turkish

Language Groups: Western European (ISO), Central European (ISO), Baltic (ISO)


What are the Recognizable Character Types and Fonts for Asian Languages?

Item Details
Recognizable Character Types Japanese: Alphanumeric characters, Kana characters, Kanji characters (JIS first level, and some of the JIS second level), SymbolsChinese (Simplified): Alphanumeric characters, Chinese characters, Symbols (GB2312-80)Chinese (Traditional): Alphanumeric characters, Chinese characters, Symbols (Big5)Korean: Alphanumeric characters, Chinese characters, Hangul characters, Symbols (KSC5601)
Recognizable Fonts Multiple fonts are supported. (Ming-cho type is recommended.) Italicized characters cannot be recognized.
Fonts Used for Converted Characters (Only when Word is selected as the file format) Japanese:Asian characters: MS MinchoEuropean characters: CenturyChinese (Simplified):Asian characters: SimSunEuropean characters: CalibriChinese (Traditional):Asian characters: PMingLiUEuropean characters: Calibri

What are the Recognizable Character Types and Fonts for European Languages?

Item Details
Recognizable Character Types Alphanumeric characters, Special characters of the recognized language, Symbols
Recognizable Fonts Multiple fonts are supported. (Times, Century, and Arial are recommended.)Italicized characters can be recognized.
Fonts Used for Converted Characters (Only when Word is selected as the file format) CalibriItalic style is not reproduced

What are the suitable formats for OCR processing to improve the processing accuracy when creating searchable PDF/XPS/OOXML files?

Item Details
Original Format Printed documents, Word processor documents (documents consisting of text, graphics, photographs, or tables, and with no character slant)
Text Format Horizontal and vertical writing (documents containing both horizontal and vertical writing can also be recognized)
Character Size Only horizontal writing can be recognized for European languages and Korean text. One to three column documents with no complex column settings8 to 40 point
Table Format (For Word Format Only) Tables that meet the following conditions:Tables consist of squares divided with solid linesTables with up to 32 columnsTables with up to 32 rows

What originals suitable for OCR processing may not be processed properly?

  • High accuracy may not be achieved with originals including a large amount of text on each page.
  • Characters may be replaced with unintended characters or be missing due to the background color of the original, form and size of characters, or slanted characters.
  • Paragraphs, line breaks, or tables may not be reproduced.
  • Some parts of illustrations, photographs, or seal impressions may be recognized as characters and be replaced with characters.

How do I enhance the security of electronic files?

  1. Place the original.
  2. Press <Scan and Send>.
  3. Specify the destination on the Scan Basic Features screen.
  4. Press the setting button for file format.

How do I perform Encryption?

Setting a password when scanning an original enables PDF files to be encrypted for sending/saving. This helps reduce the risk of the files being viewed or edited by others.


What is the Encryption Level?

Select the encryption level. If you want to use <Acrobat 9.0 or Equivalent/256-bit AES> rather than <Acrobat 10.0 or Equivalent/256-bit AES> as the encryption level, use this setting to change the selections you can make.


How do I set a password required to open a document?

Enable you to set the password that is required when opening the file. Press <Password Required to Open Document> <Password to Open Doc.> to enter the password.


How do I set a password required to change permission?

Enables you to set the password that is required when printing the file or editing the file, such as deleting pages, as well as to specify the operations that are allowed. Press <Password Required to Change Permission> <Permission Password> to enter the password, and then press <Set Details> and specify the operations to be permitted.


What should I keep in mind about encryption?

  • To perform encryption, it is necessary to disable <Format to PDF/A>.
  • You cannot set the Encrypted PDF mode when <Auto (OCR)> is set for <File Name>.
  • This mode can be used only if an e-mail address or file server is specified as the destination.
  • If you are logging in to the machine with personal authentication management, the <Store Password> button is displayed. Pressing this button saves the passwords you entered so that you can eliminate the need to enter passwords for the next setting.
  • One password can be stored for each user. If you enter a new password when a password is already stored, the existing password is overwritten (the password is deleted if it is left blank).
  • You cannot set the same password for both <Password to Open Doc.> and <Permission Password>.
  • If you leave <Password to Open Doc.> or <Permission Password> empty, the stored password is erased.
  • If you log in using User Authentication when all of the following conditions are true, multiple passwords may exist. In this case, a message confirming whether or not to use the password stored in <Store Password> may appear. Press <Yes> to use the password stored in <Store Password>. Press <No> to use the password registered in Favorite Settings.
  • To set digital signatures when <Password Required to Change Permission> is set, set <Allow Changes> to <Changes but Extract Pages>.
  • Even if you set restrictions for a PDF file with <Permission Password>, some of the restrictions may be ignored if the reader opens the PDF with certain software.

What are the printing options when setting a password to change permission?

  • <Allow Printing>
    • <Do Not Allow>: Printing is not allowed. (Even if you select <Do Not Allow>, the document can be printed if it is opened with the permission password in Adobe Acrobat 5 or earlier.)
    • <Allow (Low Resolution Only)>: Only low-resolution printing is allowed. (Appears only if you select <Acrobat 6.0 or Later/128-bit RC4>, <Acrobat 7.0 or Later/128-bit AES>, <Acrobat 9.0 or Equivalent/256-bit AES>, or <Acrobat 10.0 or Equivalent/256-bit AES>.)
    • <Allow>: Printing is allowed.

What are the changing options when setting a password to change permission?

  • <Allow Changes>
    • <Do Not Allow>: Changing of files is not allowed.
    • <Insert, Delete, or Rotate Pages>: Inserting, deleting, and rotating pages are allowed. (Appears only if you select <Acrobat 6.0 or Later/128-bit RC4>, <Acrobat 7.0 or Later/128-bit AES>, <Acrobat 9.0 or Equivalent/256-bit AES>, or <Acrobat 10.0 or Equivalent/256-bit AES>.)
    • <Signature Field Signing>: If there is already a signature field in the PDF, adding a digital signature to that signature field is allowed. (Appears only if you select <Acrobat 6.0 or Later/128-bit RC4>, <Acrobat 7.0 or Later/128-bit AES>, <Acrobat 9.0 or Equivalent/256-bit AES>, or <Acrobat 10.0 or Equivalent/256-bit AES>.)
    • <Commenting and Signature Field Signing>: Adding comments, and adding a digital signature to a signature field (if there is already a signature field in the PDF) are allowed.
    • <Changes but Add Comments/Extract Pages>: Changes to the document are allowed, except for adding comments and extracting pages. (Appears only if you select <Acrobat 3.0 or Later/40-bit RC4>.)
    • <Changes but Extract Pages>: Changing of files except for extracting pages is allowed.

What are the Enable Copying and Extraction of Images/Text options?

  • Appears only if you select an item other than <Acrobat 3.0 or Later/40-bit RC4> for <Encryption Level>. If you select this item, you can copy or extract image/text from the scanned file.

What are the Enable Access for Visually Impaired options?

Appears only if you select an item other than <Acrobat 3.0 or Later/40-bit RC4> for <Encryption Level>. Selecting this item enables functions for reading aloud the text inside a file for the visually impaired.


What are the Enable Accessibility, Copy, Extraction of Image/Text options?

Appears only if you select <Acrobat 3.0 or Later/40-bit RC4> for <Encryption Level>. Selecting this key sets both <Enable Copying and Extraction of Images/Text> and <Enable Access for Visually Impaired> at the same time.


How do I add a digital signature?

  1. Place the original.
  2. Press <Scan and Send>.
  3. Specify the destination on the Scan Basic Features screen.
  4. Press the setting button for file format.
  5. Press <PDF> or <XPS> <Set Details> <Add Digital Signatures>.
  6. Select the digital signature and press <OK>.

Originals are scanned and sending/saving starts.


What is Device Signature?

The name of the machine is added to the file as a signature. The reader can verify that the file is scanned from the machine.


What is User Signature?

The name of the user who logs in to the machine with personal authentication management is added to the file as a signature. The reader can verify that the file is scanned by the user.


What should I keep in mind when adding a digital signature?

  • Pressing <Visible Signatures> makes the signature appear on the first page of the file, enabling the reader to check at a glance who created the file.
  • If you want to set a password for <Password Required to Change Permission> when encrypting a PDF file, select <Changes but Extract Pages> for <Allow Changes>.
  • Setting S/MIME enables you to send an e-mail with a digital signature as well as encryption.

How do I recall previously used settings for sending/saving?

  1. Place the original.
  2. Press <Scan and Send>.
  3. Press <Previous Settings> on the Scan Basic Features screen.
  4. Select the log to recall and press <OK>.

The destination and its scan settings are specified according to the selected log.

Press . Originals are scanned and sending/saving starts.


What should I keep in mind about recalling previous settings?

  • When personal authentication management is in use, the machine recalls the settings specified in the past by the user who are logging in to the machine.
  • You can change the recalled settings before sending/saving.
  • If you set <Manage Address Book Access Numbers> to <On>, you cannot recall recently used settings.
  • If you set any address type to <On> in <Restrict New Destinations>, the currently stored Previous Settings are deleted.
  • If <Prohibit Caching of Authentication Password> is set to <On>, the following password will not be stored in <Previous Settings>. A password entered by specifying the destination in <New Destination>, and then pressing <File>

How do I set a file name?

  1. Place the original.
  2. Press <Scan and Send>.
  3. Specify the destination on the Scan Basic Features screen.
  4. Specify the scan settings as necessary.
  5. Press <Options> <File Name>.
  6. Press <File Name>, enter the file name, and then press <OK>.
  7. Press <OK> <Close>.
  8. Press .

Originals are scanned and sending/saving starts.


How is the file name assigned when sending a document by email?

It is sent with its file name assigned in the format of “entered file name_page numbers (three digits).file extension,” such as “business log_001.jpg.” If you do not enter a file name, the format will be “Job numbers (four digits)_page numbers (three digits).file extension.”


How is the file name assigned when saving a document in a file server?

It is saved with its file name assigned in the format of “entered file name_the year, month, day, hour, minute, and second the file is saved (14 digits).file extension,” such as “business log_20151030133541.jpg.” If you do not enter a file name, the format will be “the year, month, day, hour, minute, and second the file is saved (14 digits). file extension.”


What should I keep in mind when setting a file name?

  • If you use characters such as "", “/”, “:”, “*”, “?”, “<”, “>”, or “|” in the document name, you are unable to send the file to file servers that run on operating systems that do not recognize such characters.
  • Pressing to add a check mark to <Rmv Date/Job No. from File Name> excludes the data/time and the job number from the file name.
  • If you are saving a document in a file server, selecting <Divide into Pages> when specifying a file format adds a page number (five digits) at the end of a file name.

How do I extract a text block in the document for use as its file name?

  • If you set <OCR (Text Searchable)> for <PDF>, <XPS>, or <OOXML> in <File Format>, and then press <Auto (OCR)> for <File Name>, the text in the original is extracted and automatically entered into <File Name>. The maximum number of characters to be extracted can be set in <Max Number of Char. for File Name>
  • You cannot set <Encrypt> and <Auto (OCR)> at the same time.
  • If you manually enter the file name and set <Auto (OCR)>, the extracted text is appended to the end of the filename. Characters over the character limit will be cut off.

How do I edit a file name from the Remote UI?

If you register a file name in a state where <File Name> is set in <Favorite Settings>, you can edit the file name from the Remote UI. Start the Remote UI click [Settings/Registration] [Function Settings] [Send] [Favorite Settings]


What are the functions for Specifying Email Settings?

You can specify the subject, body, reply-to address, and priority used when sending your documents as e-mail attachments.


How do I specify subject/body?

  1. Press <Subject/Message>.
  2. Press <Subject>, enter the subject, and then press <OK>.
  3. Press <Message>, enter the body, and then press <OK>.
  4. Press <OK>.

What should I keep in mind about specifying a subject?

If nothing is entered, the subject entered in <Default Subject> is automatically set. If you send the subject/body from a mobile device to the machine, the complete sent text may not appear in the entry field. If this happens, press <Cancel Settings> on the subject/body entry screen.


How do I specify reply-to address?

  1. Press <Reply-to>.
  2. Select a reply-to address and press <OK>.

What should I keep in mind about specifying a reply-to address?

  • For instructions on how to specify destinations, see Basic Operations for Scanning Originals.
  • When you send an e-mail, the selected destination is set as the reply-to e-mail address when the recipient replies.
  • When you send an I-fax, a Full mode delivery confirmation message is sent to the selected reply-to address.
  • If you set a login service for the machine and set <Specify Authentication User for Reply-To> to <On>, the e-mail address of the login user appears as the reply-to address.

How do I specify priority?

  1. Press <E-Mail Priority>.
  2. Select a priority level and press <OK>.

Press <Close>. Press .


How can I scan originals from a computer?

You can scan originals placed on the machine by operating your computer. There are two methods for scanning, using the “Color Network ScanGear 2” scanner driver supplied with the machine and the WSD function available for Windows.


How do I use Color Network ScanGear 2 to scan?

You can scan originals directly into your favorite application for editing. This method is useful when you want to edit scanned photos in Photoshop or want to paste scanned picture into a Word document.

You need to complete some procedures before using Color Network ScanGear 2.


How do I prepare to use Color Network ScanGear 2?

After installing Color Network ScanGear 2 on a computer, follow these steps to connect Color Network ScanGear 2 to the machine:

  1. Click [Start] [All Programs] [Color Network ScanGear 2] [Color Network ScanGear 2 Tool].
  2. Search the machine.
  3. Click [OK].
  4. Check that this machine is selected and click [Exit].

How do I specify the IP address or host name of the machine?

  1. Click [Specify Address] and enter the IP address or host name of the machine in the [IP Address or Host Name] text box.

How do I search for the machine automatically?

  1. Click [Search for Scanners on the Network].
  2. Select [IP Address] or [IP Address or Host Name] from the [Address Displayed in Search Result] drop-down list and click [Search].
  3. Click to select the machine from the [Search Results] list box.

How do I scan originals from an application?

  1. Place the original.
  2. Press <Scanner>.
  3. Press <Online>.
  4. From the application menu, select the command that starts the scanning.
  5. At [Scanning Method] of the [Basic Settings] tab, select the location where the original is placed.

How do I specify the scan settings?

Specify the scan settings as necessary. You can specify the color, resolution, and original size for scanning. Clicking the [Advanced Settings] tab enables you to perform detailed settings such as original orientation.


How do I start the scan?

Click [Scan]. Scanning an original starts. When scanning is complete, the Color Network ScanGear 2 screen closes and the scanned original is displayed on the application screen. When the scanning operations are complete, press <Offline> on the <Scanner> screen.


What is WSD Scan?

“WSD (Web Services on Devices)” is a function to search devices located on the network. Using WSD enables you to automatically find the machine on the network from a computer, and start scanning the original on the machine.


How do I prepare for WSD Scan?

  1. Press
  2. Press <Preferences> <Network> <TCP/IP Settings> <WSD Settings>.
  3. Press <On> for <Use WSD Scan>.
  4. Press <OK>.

How do I set up WSD from a computer?

  1. Click [Start] [Devices and Printers].
  2. Click [Add a device].
  3. Select this machine and click [Next].

How do I scan originals using WSD (WSD Scan)?

  1. Place the original.
  2. Press <WSD Scan>.
  3. Press <Allow Remote Scanner>.
  4. Click [Start] [All Programs] [Windows Fax and Scan].
  5. Click [Scan].
  6. Click [New Scan].
  7. From the [Source] drop-down list, select the location where the original is placed.
  8. Specify the scan settings as necessary.
  9. Click [Scan].

How do I register frequently used scan settings?

  1. Select [Add profile] from the [Profile] drop-down list
  2. Specify the scan settings you want to register
  3. Enter a name in the [Profile name] text box
  4. Click [Save Profile]

How do I send the document to a computer using WSD?

You can also send the scanned document to computers on the network that support WSD. In this case, press <WSD Scan> select the computer you want to send to <Enable>. The [Windows Fax and Scan] screen and the folder open in the computer, and the scanned document is displayed.


What is Storage Space used for?

Documents scanned from your machine can be saved in the Advanced Space of other Canon multifunction printers, or files saved in the Advanced Space of other printers can be printed and deleted from your machine. Connecting memory media to the machine also provides you with an external storage space.


How do I use the shared storage, “Advanced Space” of other Canon multifunction printers?

From your machine, you can perform remote operations of files, such as saving and deleting. You can also access a Windows server from your machine to perform file operations such as printing.


How do I connect to other devices?

To access other devices, some settings need to be specified beforehand.


How do I set the original for scanning to save?

  1. Set Select Color
  2. Set Text/Photo
  3. Set Resolution
  4. Set Scan Size
  5. Set File Format
  6. Set Original Type
  7. Set Density
  8. Set 2-Sided Original
  9. Set File Name
  10. Press Restore Default Set to Change scan setting into setting values registered in Change Default Settings.
  11. Select Options

How do I save documents in other devices?

  1. Set the original.
  2. Press <Scan and Store>.
  3. Press <Network>.
  4. Select the device you want to access.
  5. Display the save location and press <Scan>.
  6. Specify the scan settings as necessary.
  7. Press
  • <“Press the [Start] key to scan the next original” is displayed>

What are the next steps after scanning the original and you want to scan the next original?

Place the next original to scan and press. After scanning all of the originals, press <Start Storing> to save the file.


How do I check the result of saving?

Press <Status Monitor> <Store> <Job Log>. If <NG> is displayed, the file is not saved successfully. Try operating again.


How do I work with files and folders in other devices?

  1. Press <Access Stored Files>.
  2. Press <Network>.
  3. Select the device you want to access.
  4. Operate files and folders.

How do I move to the upper level from the current one?

Press to move to the upper level from the current one.


How do I check the storage information?

Selecting a device and pressing <Details> enables you to check the information (protocol/path) of the device. You can also use a personal folder as the destination.


How do I change a file name?

  1. Select a file and press <Edit File> <Change File Name>.
  2. Enter a file name and press <OK>.

How do I display the preview image of a file?

  1. Select a file and press <Display Image>.
  2. After checking the preview image, press <Back>.

How do I print files?

  1. Press <Access Stored Files>.
  2. Press <Network>.
  3. Select the device you want to access.
  4. Select a file and press <Print>.
  5. Select the paper source and press <OK>.
  6. Enter the number of prints using the numeric keys.
  7. Specify the print settings as necessary.
  8. Press <Start Printing>.

How can I change machine settings when security policy settings are applied?

For any machine settings that were changed when the security policy settings were applied, you cannot simply clear the check box to restore the previously set value. To change the settings, use or the Remote UI.


How do I apply the same security policy settings to multiple devices?

You can import and export the machine’s security policy settings. By applying the same policy to multiple devices, you can manage all of the devices in your organization using identical settings.


What are the conditions for importing security policy settings?

The security policy settings can only be imported if the security policy setting password on the exporting machine matches that of the importing machine, or if no password has been set for the importing machine. If no password has been set for the importing machine, the password configured for the exporting machine is set to the importing machine.


What is the purpose of the “Prohibit Use of Direct Connection” setting?

<Use Direct Connection> and <Always Keep Enabled If SSID/Network Key Specified> are set to <Off>. It is not possible to access the machine from mobile devices.


What happens when I set “Prohibit Use of Wireless LAN”?

<Select Wired/Wireless LAN> is set to <Wired LAN>. It is not possible to establish a wireless connection with the machine via a wireless LAN router or access point.


What happens when I set “Prohibit use as USB device”?

<Use as USB Device> is set to <Off>. It is not possible to connect to a computer via USB.


What happens when I set “Prohibit use as USB storage device”?

<Use USB Storage Device> is set to <Off>. It is not possible to use USB storage devices.


What happens when I configure server certificate settings with TLS?

The following settings are set to <On>, and a check mark is added to <CN>: • <Confirm TLS Certificate for WebDAV TX> • <Confirm TLS Certificate for SMTP TX> • <Confirm TLS Certificate for POP RX> • <Confirm TLS Certificate for Network Access> • <Confirm TLS Certificate Using AddOn Application> • <Confirm TLS Certificate for LDAP Server Access>


What happens when I configure the Google Cloud Print Settings?

The following settings are set to <On>: • [Google Cloud Print Settings] [Verify Server Certificate] • [Google Cloud Print Settings] [Add CN to Verification Items]


What visual message setting can I configure?

[License/Other] [Visual Message Settings] [Confirm Certificate for TLS Communication] • [License/Other] [Visual Message Settings] [Add CN to Verification Items]


What happens if I prohibit cleartext authentication for server functions?

During TLS communication, verification will be performed for digital certificates with common names. <Use FTP Printing> in <FTP Print Settings> is set to <Off>, <SMTP RX> in <E-Mail/I-Fax Settings> <Communication Settings> is set to <Always TLS>, <Dedicated Port Authentication Method> in <Network> is set to <Mode 2>. When using the machine as a server, plain text authentication and functions that use plain text authentication are not available.


What should I consider when prohibiting cleartext authentication for server functions?

If [Prohibit cleartext authentication for server functions] is selected and your device management software or driver version is old, it may not be possible to connect to the machine. Ensure that you are using the latest versions.


What happens if I prohibit the use of SNMPv1?

In <SNMP Settings>, <Use SNMPv1> is set to <Off>. It is not possible to use SNMPv1 when obtaining device information from the computer.


What happens if I restrict the LPD port?

<LPD Print Settings> is set to <Off>. It is not possible to perform LPD printing.


What happens if I restrict the RAW port?

<RAW Print Settings> is set to <Off>. It is not possible to perform RAW printing.


What happens if I restrict the FTP port?

In <FTP Print Settings>, <Use FTP Printing> is set to <Off>. It is not possible to perform FTP printing.


What happens if I restrict the WSD port?

In <WSD Settings>, <Use WSD Printing>, <Use WSD Browsing>, and <Use WSD Scan> are all set to <Off>. It is not possible to use WSD functions.


What happens if I restrict the IPP port?

The <IPP Print Settings> and <Use Mopria> options are all set to <Off>. It is not possible to print using IPP or Mopria™™.


What happens if I restrict the SMB port?

There are no setting items that the security policy is applied to for the machine.


What happens if I restrict the SMTP port?

In <E-Mail/I-Fax Settings> <Communication Settings>, <SMTP RX> is set to <Off>. SMTP reception is not possible.


What happens if I restrict dedicated ports?

<Dedicated Port Settings> is set to <Off>. It is not possible to use dedicated ports.


What happens if I restrict Remote Operator’s Software port?

<Remote Operation Settings> is set to <Off>. It is not possible to use remote operation functions.


What happens if I restrict the mDNS port?

In <mDNS Settings>, the <Use IPv4 mDNS> and <Use IPv6 mDNS> options are set to <Off>, <Use Mopria> is set to <Off>, and <Use Local Print> in <Google Cloud Print Settings> is set to <Off>. It is not possible to search the network or perform automatic settings using mDNS. It is also not possible to print using Mopria™™.


What happens if I restrict the SLP port?

In <Multicast Discovery Settings>, <Response> is set to <Off>. It is not possible to search the network or perform automatic settings using SLP.


What happens if I restrict the SNMP port?

In <SNMP Settings>, the <Use SNMPv1> and <Use SNMPv3> options are set to <Off>, and <Display Scan for Mobile> is set to <Off>. It is not possible to obtain device information from the computer or configure settings using SNMP.


What does it mean to prohibit guest users from using the device?

The following settings are set to <On>: • <User Management> <Authentication Management> <Use User Authentication> • <Restrict Job from Remote Device w/out User Authent.> • [Login for Unregistered Users:][Allow unregistered users to log in as Guest User] • <Login Screen Display Settings> is set to <Displ When Dev Operation Start>.

It becomes [Standard Authentication Mode] if [Guest Authentication Mode] is set for [Authentication Mode:] in [Remote UI Authentication]. In addition, [Guest Authentication Mode] can no longer be selected for [Authentication Mode:] in [Remote UI Authentication]. Unregistered users cannot log in to the machine, and print jobs from computers are canceled.


What does it mean to force setting of auto logout?

<Auto Reset Time> is enabled. The user is automatically logged out if no operations are performed for a specified period of time. Select [Time Until Logout:] on the Remote UI setting screen.


What does it mean to prohibit caching of password for external servers?

<Prohibit Caching of Authentication Password> is set to <On>, and [Save authentication information for login users] is set to [Off]. Users will always be required to enter a password when accessing an external server.


What does it mean to display warning when default password is in use?

<Display Warning When Default Password Is in Use> is set to <On>. A warning message will be displayed whenever the machine’s factory default password is used.


What happens if I prohibit the use of the default password for remote access?

<Allow Use of Default Password for Remote Access> is set to <Off>. It is not possible to use the factory default password when accessing the machine from a computer.


What password settings policy options are available?

  • Set minimum number of characters for password
  • Set password validity period
  • Prohibit use of 3 or more identical consecutive characters
  • Force use of at least 1 uppercase character
  • Force use of at least 1 lowercase character
  • Force use of at least 1 digit
  • Force use of at least 1 symbol

What does it mean to enable lockout?

In <Lockout Settings>, <Enable Lockout> is set to <On>. Specify the values for [Lockout Threshold] and [Lockout Period] on the Remote UI setting screen.


What does it mean to prohibit the use of weak encryption?

<Prohibit Use of Weak Encryption> is set to <On>. It is not possible to use weak encryption. When the check box is selected, [Prohibit use of key/certificate with weak encryption] can be selected.


What does it mean to prohibit the use of key/certificate with weak encryption?

In <Prohibit Use of Weak Encryption>, <Prohibit Use of Key/Certificate with Weak Encryption> is set to <On>. It is not possible to use a key or certificate with weak encryption.


What does it mean to force recording of audit log?

<Display Job Log> is set to <On>, <Retrieve Job Log with Management Software> in <Display Job Log> is set to <Allow>, <Save Audit Log> is set to <On>, <Retrieve Network Authentication Log> is set to <On>, and <Use Login Name as User Name for Print Jobs> is set to <On>. Audit logs are always recorded.


What does it mean to force SNTP settings?

In <SNTP Settings>, <Use SNTP> is set to <On>. Time synchronization via SNTP is required. Enter a value for [NTP Server Address] on the Remote UI setting screen.


What happens if I prohibit immediate printing of received jobs?

The following settings are set to <On>: • <Fax Memory Lock> in the Fax/I-Fax Inbox • <I-Fax Memory Lock> in the Fax/I-Fax Inbox • <Set Fax/I-Fax Inbox> <Use Fax Memory Lock> • <Set Fax/I-Fax Inbox> <Use I-Fax Memory Lock> • <Forced Hold> <Handle Files with Forwarding Errors> is set to <Store/Print>. <Memory Lock End Time> is set to <Off>.

Only <Hold as Shared Job> can be set for the operation conditions of <Forced Hold>. Printing does not occur immediately, even when printing operations are performed.


What happens if I allow sending only to registered addresses?

In <Restrict New Destinations>, the <Fax>, <E-Mail>, <I-Fax>, and <File> options are set to <On>. It is only possible to send to destinations that are registered in the Address Book.


What happens if I force confirmation of a fax number?

<Confirm Entered Fax Number> is set to <On>. Users are required to enter a fax number again for confirmation when sending a fax.


What happens if I prohibit auto forwarding?

<Use Forwarding Settings> is set to <Off>. It is not possible to automatically forward faxes.


What is the purpose of User Management functions?

User management can provide the advantages described below. To protect important data and reduce costs, you can limit access to the machine and define the range of operations that are available to users.


How does user management prevent unauthorized use by third parties?

Because machine usage is limited to approved users, information leakage due to unauthorized use by third parties is prevented, even if the machine is located in a busy area that is open to outside parties.


What are the benefits of setting privilege levels?

With personal authentication management, you can define the range of available operations by specifying the role (privilege level) for each user. For example, you can select the Administrator role to allow full access privileges, the NetworkAdmin role to allow configuration of network-related settings, or the DeviceAdmin role to allow the configuration of device information settings and the settings for keys and certificates that are required when using particular functions. By selecting and assigning various privilege levels to administrators, you can operate more effectively as a team in handling a wide range of machine management tasks.


How can setting usage restrictions help with user management?

Personal authentication management enables a user with Administrator privileges to manage the range of operations that are available to users. The ability to set function restrictions for each user provides you with more precise control in user management.


How do managing groups of users help with operations?

Users can be assigned to groups based on Department ID (Department ID Management), enabling you to check the total number of printed or scanned pages for each Department ID. You can also set specific limits for each Department ID, such as a maximum of 500 printed pages or a maximum of 200 copied pages. This function can help boost cost awareness and provide hints on how to improve your operations.


How can optimizing settings for each user improve user experience?

Various settings can be saved for each user and applied at login. Users can create Personal buttons, and they can specify a Personal folder on the network. It is also possible for the machine to remember passwords once they have been entered, enabling users to log in again without entering the password.


How do I associate user accounts with keychains for smooth operations?

When authentication information different from the authentication information used when logging in is required, the authentication information has to be entered once, but does not need to be entered again once authentication is successful. This authentication information is called a keychain. Since keychains are associated with user accounts, authentication information does not need to be entered again, even if the power of the machine is turned OFF.


How can associating user accounts with Department IDs help me?

User Authentication user accounts can be associated with Department IDs. By specifying copy and print restrictions for Department IDs in advance, you can apply restrictions on the number of copies or prints for each department that a user belongs to.


What authentication devices can be used for authentication management?

The authentication devices described below can be used for personal authentication management. Each type of authentication device requires a different environment and settings. Confirm your system environment before configuring.

  • Local Device (This Machine)
  • Active Directory/LDAP Server

What are the available login methods for user authentication?

The user login methods described below are available for personal authentication management. It is also possible to use these methods in combination with each other.

  • Keyboard Authentication

How to configure Personal Authentication Management with User Authentication?

  1. Check the basic configuration.
    • Is the machine properly connected to the computer? Setting up the Network Environment
    • If you are using an authentication server, have the DNS settings been configured for the machine?
    • If you are using an authentication server, have the date and time been properly set? Setting the Date/Time
  2. Check the login service.
    • Log in to the Remote UI with Administrator privileges, click [Settings/Registration] [User Management] [Authentication Management] [Authentication Service Information], and check that the login service is indicated as User Authentication.
  3. Configure the authentication server settings.
    • Register user information on the local device and specify the authentication server.
      • Registering User Information in the Local Device
      • Registering Server Information
  4. Select the user authentication system.
    • Configuring the Authentication Functions
    • Using Personal Authentication to Manage Printing/Faxing/Remote Scanning via a Computer

What do I need to make sure of after configuring personal authentication management?

  • Make sure to log out after you finish using the Remote UI. If you close the Remote UI without logging out, it may take a long time to log in next time.
  • If you want to limit authentication method to User Authentication (restrict use of System Manager ID for authentication) when the machine is accessed from a device management software or driver, make sure to set <Prohibit Authentication Using Department ID and PIN> to <On>.

How to Register User Information in the Local Device?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [User Management] [Authentication Management].
  4. Click [Add User].
  5. Enter the necessary information.
  6. Specify other required settings.
  7. Click [Add].

What user information can I input?

  • User Name: Enter the user name. Single-byte or double-byte characters can be used for the user name.
  • Password: Enter the password.
  • Displayed As: Enter the name of the user. The display name is displayed as the user name for forced hold printing and used as the sender name when sending e-mail.
  • E-Mail Address: Enter the e-mail address that the user is using on devices such as computers. When sending scanned documents, this address will be displayed along with the sender’s name.
  • Department ID: When using Department ID Management, you must click [Department ID Settings…] and select the Department ID from the list to assign to the user.
  • Select Role to Set: The user privileges (roles) listed below can be selected. Also specify the settings here when adding an administrator.

How to associate Google Cloud Print e-mail addresses with users using a CSV file?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [User Management] [Authentication Management] [Google Cloud Print Settings].
  4. Click [Start Export].
  5. Enter the registered user name in the “gcp_uid” column of the exported CSV file and the Google Cloud Print e-mail address you want to associate in “gmail_address”.
  6. Specify the file edited in step 5, and click [Import…].

How do I export User Data?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [User Management] [Authentication Management].
  4. Click [Export].
  5. Select the file format, and click [Start Export].
  6. Follow the instructions on the screen to specify the location to store the file.

How do I automatically import User Data?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [User Management] [Authentication Management].
  4. Click [Import] [Auto Import Settings…].
  5. Select the check box for [Use auto import] and specify the required settings.

What auto import settings are available?

  • Host Name: Enter the host name of the server to access, along with the path that require authentication.
  • File Path: Enter the path of the file for importing.
  • User Name/Password: Enter the user name and password required to log in to the computer in which the file for importing is stored.
  • File Update Confirmation Interval: You can specify the interval in minutes for checking for files to import.
  • Import Method: Select whether to import only updated or added user data, or all user data.

How do manually import User Data?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [User Management] [Authentication Management].
  4. Click [Import] [Manual Import Settings…]
  5. Specify the required settings.
  6. Click [Start Import]

What manual import settings are available?

  • File Path: Specify the path of the file for importing.
  • File Format: Select the file format for importing.
  • Import Method: Select whether to import only updated or added user data, or all user data.
  • Application Timing: Select [Apply immediately] or [Specify the date and time]. If you select [Specify the date and time], enter the desired date and time or the time only.

What is the process to register Server Information?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [User Management] [Authentication Management].
  4. Click [Server Settings] [Edit…].
  5. Set the authentication server and domain information.

What options can I configure for Server Information?

  • Use Active Directory: Select the check box when using Active Directory.
  • Set Domain List: Select whether the Active Directory information of the login destination is retrieved automatically or entered manually. To enter it manually, select [Set Manually] and add the domain of the login destination in [Active Directory Management…].
  • Use access mode within sites: Select the check box if there are multiple Active Directory servers and you want to assign access priority to the Active Directory located in the same site as the machine.
  • Number of Caches for Service Ticket: Specify the number of service tickets that the machine can hold. A service ticket is an Active Directory function that acts as a record of a previous login, which reduces the amount of time it takes for the same user to log in next time.
  • Use LDAP server: Select the check box when using an LDAP server.
  • Period Until Timeout: Specify the time limit for attempting to connect to the authentication server and the time limit for waiting for a response.
  • Default Domain of Login Destination: Specify the domain that has connection priority.

How to manually specify the Active Directory domain?

  1. Select the check box for [Use Active Directory] and select [Set Manually] for [Set Domain List:].
  2. Click [Active Directory Management…] [OK].
  3. Click [Add Domain…].
  4. Enter the necessary information.

What LDAP server information do I need to input?

  • Server Name: Enter the name for the LDAP server.
  • Primary Address: Enter the IP address or host name of the LDAP server.
  • Port: Enter the port number used for communicating with the LDAP server.
  • Secondary Address: When using a secondary server in your environment, enter the IP address and the port number.
  • Comments: Enter a description or note as necessary.
  • Use TLS: Select the check box when using TLS encryption for communications with the LDAP server.
  • Use authentication information: Clear the check box to allow anonymous access to the LDAP server, only if the LDAP server is set to allow anonymous access.
  • Starting Point for Search: Specify the location (level) to search for user information when LDAP server authentication is performed.

How can I configure the user Login Methods and Authentication Devices?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [User Management] [Authentication Management].
  4. Click [Basic Settings] [Edit…].
  5. Select the check box for [Use the user authentication function] and specify the required settings.

What keyboard authentication settings can be configured?

  • Authenticate With: Select the user authentication device.
  • Number of Caches for Login Users: The names of users who previously logged in can be displayed in a drop-down list on the login screen on the machine. Select [0] to hide the login history, and select [1] to display only the name of the user who logged in most recently.
  • Display Button on Settings Menu: Select the check box to add the button to the menu that is displayed when pressing on the top right corner of the login screen.
  • Use Numeric Keys for Authentication: If this function is enabled and the user name and password are comprised of numbers only, authentication can be performed with numeric key entry only.

What Authentication and Management functions are available?

  • Authentication Mode: Select the authentication mode to use for Remote UI login. When [Guest Authentication Mode] is selected, unregistered users can also log in by clicking [Log In (Guest)]. Select [Administrator Authentication Mode] to only allow users with Administrator privileges to log in.
  • Web Service Authentication Method: Select the local device authentication method to use for communications with Web service applications.
  • Disable integrated authentication: Integrated authentication is a function that enables the authentication information used when logging in to be used when logging in at other times. Select the check box to disable the integrated authentication function.
  • Match Case for User Name: If this function is set, you can set whether user names are case-sensitive.
  • Use department ID as user group: Select the check box to use Department IDs as the user groups
  • Automatically set the department ID at user registration: Select the check box to automatically allocate a Department ID when you register/edit a user via the Remote UI.
  • Automatically Delete Department ID at User Deletion: If this check box is selected, when a user is deleted, the department ID assigned to the user is automatically deleted.
  • Default Role When Registering User: Select the role to apply to users in situations such as when no privileges are set.
  • Allow e-mail address settings: Select the check box to enable users without Administrator privileges to specify their own e-mail addresses in their user accounts.
  • Functions to Restrict: Select the check boxes for functions that cannot be used when personal authentication management is enabled.
  • Delete users that have not logged in for the specified period: Select the check box to delete users registered in the local device who have not logged in to the machine for a specified period of time.

How do I specify when to display the Login Screen?

You can specify when to display the login screen by selecting either “when you start using the machine” or “after a function button is pressed.” If “after a function button is pressed” is selected, you can specify the functions that require user login. Functions that are not specified are available to unregistered users.

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [User Management] [Authentication Management].
  4. Click [Control Panel Settings] [Edit…].
  5. Configure the settings as necessary.

What are Login Settings?

In [Display Login Screen:], select when the login screen is displayed.

If you selected [Display login screen when functions requiring authentication are selected], also select the functions to display the login screen for.


How to register a user’s name in the Local Device?

  1. Press .
  2. Press **Management Settings> **User Management> **System Manager Information Settings>.
  3. Make the necessary changes to the System Manager settings, and press .

What can you configure when changing the System Manager information?

  • System Manager ID: Enter a number of 7 digits or less for the new System Manager ID.
  • System Manager PIN: Enter a number of 7 digits or less for the new System Manager PIN, and press . For confirmation, enter the PIN again and press .
  • System Manager Name / E-Mail Address / Contact Information / Comment: Enter information about the administrator as necessary.

How to manage department ID’s and their limits?

  1. Press .
  2. Press **Management Settings> **User Management> **Department ID Management>.
  3. Press .

What can you configure when managing department ID’s?

  • Register PIN: Press to register a PIN.
  • Register: Press to register.

What can you register under the Department ID configuration?

  • Department ID: Enter a number of 7 digits or less for the Department ID.
  • PIN: Enter a number of 7 digits or less for the PIN, and press . For confirmation, enter the PIN again and press . You can press Turn Limit On/Off and Set Page Limit to set the total number of pages that the department is allowed to use for copying, scanning, and printing.

How do I manage printing and remote scanning with department ID?

  1. Press .
  2. Press **Management Settings> **User Management> **Department ID Management>.
  3. Select for the functions that you want to manage, then press .

What can you configure as a personal folder?

A Personal folder is an individual folder that can be used by the user logged in with personal authentication management. Shared folders and file servers can be specified and used as a Personal folder.


How to configure Personal Folders?

  1. Press .
  2. Press **Function Settings> **Send> **Common Settings> **Personal Folder Specification Method>.
  3. Select how to specify the location of Personal folders.

How to set the home folder?

  1. Press **Home Folder> **Set>.
  2. Specify the home folder and press .

What settings are available for the home folder?

  • Protocol: Select the protocol to use when accessing Personal folders.
  • Host Name: Enter the host name or IP address of the computer where you want to create the home folder.
  • Folder Path: Enter the folder path for the home folder.

What are the three methods of storing folders?

A folder is created inside a home folder, with the following names.

  • If a check mark is added to Use Authentication Info. of Each User: the user name specified by a user
  • If no check mark is added to Use Authentication Info. of Each User: the user name used for logging in.

What is the next step after allowing encrypted print jobs?

To enable the ACCESS MANAGEMENT SYSTEM function, follow the procedure:

  1. Press
  2. Select Management Settings> select License/Other> Use ACCESS MANAGEMENT SYSTEM
  3. Select On> select OK
  4. select Apply Set. Chng.> select Yes

How to delete User Setting Information?

  1. Start the Remote UI.
  2. Click [User Setting Information Management Service] on the portal page.
  3. Delete the user setting information.

What are the available setting information management deletion options?

  • Deleting the setting information for all users
  • Deleting the setting information for individual users
  • Deleting the shared setting information of all users
  • Deleting the setting information for all user groups
  • Deleting the setting information for individual user groups

How can I restrict communication by using firewalls?

By configuring packet filtering to only allow communication with devices that have a specific IP address or MAC address, you can reduce the risk of unauthorized access by outside third parties. Administrator or NetworkAdmin privileges are required in order to configure these settings.


How can I specify IP addresses in Firewall Settings?

You can set whether to allow or reject communication with a device that has a specific IP address. After configuring the IP addresses in the firewall settings, you can check the results in the log of blocked communication requests. You can also set whether to allow or reject ICMP communications such as PING commands, etc., after specifying firewall settings.

  1. Press
  2. Press Preferences > Network > Firewall Settings.
  3. Press IPv4 Address Filter or IPv6 Address Filter.
  4. Select Outbound Filter or Inbound Filter.
  5. Set Use Filter to , select Default Policy, then press Register.
  6. Set the exception addresses.
  7. Press .
  8. Press **Apply Set. Chng.> Yes.

How to check the blocked communication requests in the log?

The latest 100 communications blocked by the firewall can be displayed from Preferences> Network> Firewall Settings> IP Address Block Log. The history of blocked communications can be exported from the Remote UI in the CSV format.


How do I specify MAC Addresses in Firewall Settings?

You can set whether to allow or reject communication with a device that has a specific MAC address.

  1. Press
  2. Press Preferences> Network> Firewall Settings> MAC Address Filter.
  3. Select Outbound Filter or Inbound Filter.
  4. Set Use Filter to , select Default Policy, then press Register.
  5. Enter the exception addresses, and press .
  6. Press .
  7. Press **Apply Set. Chng.> Yes.

How do I set up a Proxy?

You can set a proxy to handle communication in place of the machine, and use it when connecting to devices outside the network, such as when browsing websites. Security is enhanced when using a proxy, because the machine does not directly access resources outside the network.

  1. Press
  2. Press Preferences> Network> TCP/IP Settings> Proxy Settings.
  3. Set Use Proxy to , configure the necessary settings, and press .

What settings can I configure when setting up a Proxy?

  • Server Address: Enter the address of the proxy server to use.
  • Port Number: Enter the port number of the proxy server to use.
  • Use Proxy within Same Domain: Select if you want to use the proxy server even when communicating with devices in the same domain.
  • Set Authentication: To use the proxy server authentication function, press this and configure the authentication information.

How do I configure the Key and Certificate for TLS?

  1. Press
  2. Press Preferences> Network> TCP/IP Settings> TLS Settings.
  3. Press Key and Certificate.
  4. Select the key and certificate to use for TLS encrypted communication, and press **Set as Default Key> Yes.
  5. Press .
  6. Press .
  7. Specify Specify Allowed Versions and Minimum Version press .
  8. Select the settings for each algorithm.
  9. Select the algorithm to use press .
  10. Press **Apply Set. Chng.> Yes.

How do I generate the Key and Certificate for Network Communication?

  1. Press .
  2. Press Management Settings> Device Management> Certificate Settings> Generate Key> Generate Network Communication Key.
  3. Configure the necessary items for the key, and press .
  4. Configure the necessary items for the certificate, and press .

What information is required to generate the key and certificate?

  • Key Name: Enter a name for the key. Use a name that will be easy to find when displayed in a list.
  • Signature Algorithm: Select the hash algorithm to use for the signature.
  • Key Algorithm: Select the key algorithm.
  • Validity Start Date / Validity End Date: Enter the validity start and end date.
  • Country/Region / State / City / Organization / Organization Unit: Select the country code from the list, and enter the location and the organization name.
  • Common Name: Enter the IP address or FQDN.

How do I configure the IPSec Settings?

  1. Press
  2. Press Preferences > Network> TCP/IP Settings> IPSec Settings.
  3. Set to , and press Register.
  4. Specify a name for the policy.
  5. Configure the IPSec application parameters.
  6. Configure the authentication and encryption settings.
  7. Configure the IPSec communication settings.
  8. Enable the registered policies and check the order of priority.
  9. Press .
  10. Press **Apply Set. Chng.> Yes.

How do I register a User Key and Certificate?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] [User Key and Certificate Settings].
  4. Click [Install…].
  5. Register the certificate.

How do I start the Remote UI?

  1. Start the Web browser.
  2. Enter the IP address of the machine, and press the [ENTER] key on the computer keyboard.

How do I check the status of jobs or cancel processing?

You can check the status of jobs or cancel processing. You can also check detailed information about the amount of remaining toner and paper.


How do I change the machine settings?

You can change the machine settings. You can save the setting details to a computer, or import them from a computer to the machine.


What operations can I perform using Basic Tools?

You can perform operations such as printing documents or registering/editing destinations.


How do I print files without opening them?

You can directly print files without opening them.


How do I register destinations via the Remote UI?

You can register destinations via the Remote UI.


What can I manage using Management Tools?

You can manage applications and user setting information.


How can I change the order of buttons on the portal page?

You can change the order in which the [Basic Tools] and [Management Tools] buttons are displayed on the portal page.


What is displayed in Messages/support?

Messages from the administrator are displayed, along with links to machine support information.


What can you check using the Remote UI?

You can use the Remote UI to check the status of documents that are waiting to be processed, as well as the logs for documents that have been processed. You can also check the status of the machine, such as error information and the remaining amount of consumables.


How can I check the status of copies/prints?

You can check the status of documents that are waiting to be copied or printed. You can also output a document before the others, or cancel a document. Start the Remote UI → [Status Monitor/Cancel] → [Job Status] under [Copy/Print]


What is the function selection on the Copy/Print Job Status screen?

Select the function that you want to check, and click [Display].


What are the operation buttons on the Copy/Print Job Status screen?

  • [Cancel]: Copying or printing is canceled. The canceled document is deleted and cannot be recovered.
  • [Print Next]: The document is output immediately after the current document is complete.
  • [Pause]: Documents that are being printed from a computer are paused. You cannot pause documents that are being copied. Press [Resume] to resume printing a document that was paused.

What does the Document icon on the Copy/Print Job Status screen do?

Click the icon to display detailed information about the document.


How can I check the status of sent/received documents?

You can check the status of faxes and e-mails that are waiting to be sent, faxes that have been received, and faxes that are waiting to be forwarded. You can also cancel the process for sending and receiving documents.

Start the Remote UI → [Status Monitor/Cancel] → [Job Status] under [Send] or [Receive]


What does the Function selection do on the Receive/Send Job Status screen?

Select the function that you want to check, and click [Display].


What does the Cancel button do on the Receive/Send Job Status screen?

Document sending or receiving is canceled. The canceled document is deleted and cannot be recovered.


What does the Document icon do on the Receive/Send Job Status screen?

Click the icon to display detailed information about the document.


How do I check the status of Stored Documents?

You can check the status of documents that are waiting to be stored. You can also cancel the process for storing documents.

Start the Remote UI → [Status Monitor/Cancel] → [Job Status] under [Store]


What does the Cancel button do for Stored Documents?

Document storing is canceled. The canceled document is deleted and cannot be recovered.


What does the Document icon do for Stored Documents?

Click the icon to display detailed information about the document.


How do I check the Job Log?

You can display a log for documents that were copied, printed, sent, received, or stored.

Start the Remote UI → [Status Monitor/Cancel] → [Job Log]


What is the Store in CSV Format function?

The log data can be exported and saved as a CSV file (*.csv) on the computer.


What does Function selection do in the Job Log?

Select the function that you want to check, and click [Display]. The displayed functions may vary depending on your machine model and optional equipment.


How do I check the Machine Status?

You can check a variety of information about the machine, such as error information, the amount of remaining paper and toner, information about attached optional equipment, and the total number of pages that have been printed up to now.

Start the Remote UI → [Status Monitor/Cancel] → Select the item that you want to check


How do I turn OFF/Restart the machine?

You can use the Remote UI to shut down or restart the machine.


What is important to know about turning OFF/Restarting the machine?

When the machine is turned OFF or restarted, any documents that are being printed or sent are canceled.


How do I turn OFF the machine?

Start the Remote UI → [Settings/Registration] → [Device Management] → [Remote Shutdown] → [Start]


How do I restart the machine?

Start the Remote UI → [Settings/Registration] → [Restart Device] → [Perform Restart] → [OK]


What do I do if optional equipment is not recognized after a restart?

The machine may not recognize optional equipment after it is restarted. If this happens, turn OFF the power of the optional equipment, and then turn it back ON.


How can I register destinations via the Remote UI?

You can use the Remote UI to register destinations in the Address Book. You can also check the registered details and edit the Address Book.


How do I start the process to Register Destinations via the Remote UI?

  1. Start the Remote UI.
  2. Click [Address Book] on the portal page.
  3. Register the destination.

Where can I find more information on address lists?

For more information on address lists, see Registering Destinations in the Address Book.


How do I select the address list in which to register the destination?

Click the address list in which to register the destination ([Personal Address List], User Group Address Lists, [Address List 01] to [Address List 10], or [Address List for Administrators]).

  • [Personal Address List] is for the exclusive use of the logged-in user, and is only available when personal authentication management is enabled.
  • [Address List for Administrators] is only available to administrators who log in with Administrator or DeviceAdmin privileges.
  • If the page for entering a PIN is displayed, enter the PIN and click [OK].
  • If you want to share the destination with a registered user group, select a registered User Group Address List.

How can I use either the control panel or the Remote UI to change machine settings?

You can use either the control panel or the Remote UI to change most machine settings, but some settings can only be changed using one or the other.


What is the procedure to directly printing files without opening them?

  • [Basic Tools] → [Direct Print].

How do I manage stored files?

  • [Basic Tools] → [Managing Stored Files].

How do I register a new destination?

  1. Log in to the Remote UI as a user with Administrator privileges.
  2. Press [Settings/Registration].
  3. Click [Set Destination] → Select the User Group Address List → [Register New Destination…].

How do I manage User Group Address Lists?

You can also manage User Group Address Lists by enabling only users with Administrator privileges to register/edit destinations from the Remote UI. ( → [Set Destination] → <Use User Group Address List>)


How do I change the Address Book name?

Click [Register Address List Name…] or [Register/Change Address List Name…], enter the name, and click [OK].

You can set to also change the name of the user group address book when a user group name is changed. Log in to the Remote UI as a user with Administrator privileges, press [Settings/Registration] → [Set Destination] → [Personal Address List/User Group Address List Settings], and select the [Apply User Group Name Change to User Group Address List Name] check box. [Apply User Group Name Change to User Group Address List Name] is only available when personal authentication management is enabled.


How do I check/edit destination details?

You can click the [Type] icon or name of a destination to check the details of the destination. To edit the destination, click [Edit], change the registered details, and click [OK].


How do I register to a user group address list?

When using personal authentication management, an address list can be shared between users in the same user group. First, set up the user group that will share the address list, then register the destinations that you want to share.


What is the procedure to Register to a user group address list?

  1. Click the address list in which to register the destination ([User Group Address List 01] to [User Group Address List 50]).
  2. Click [Public View Settings…].
  3. Select the group in which to share the address list, and click [OK].
  4. Click [Register New Destination…] or [Register New Group…].
  5. Register the necessary information and click [OK].

How do I register to a one-touch button?

  1. Click [Address List One-Touch].

  2. Click [Not Registered] or an unregistered one-touch number.

    • [Not Registered] is displayed in [Name] for unregistered one-touch buttons.
    • To display one-touch buttons that are not shown in the list, select the range of numbers in [List Number], then click [Display].
  3. Select the destination type and click [Set].

  4. Register the necessary information and click [OK].


How do I share an address list with specific users?

You can use a user group address list to share an address list between specific users. This is useful when using a shared address list within the same department.


What is the procedure for Sharing Addresses?

  1. Registering Users.

    • Register the users to share with.
    • If you are using Server Authentication, proceed to step 2.
  2. Registering a Group to Share

    • Register a user group.
  3. Setting the Group Share Destination

    • Specify the group created in step 2 in [Public View Settings…] from the address list in which to register the destination.

How do I add new users to an existing group?

To add new users to an existing group, set the destination group when registering the users in step 1.


How do I register user groups?

Register user groups. User group address lists can be shared between registered user groups.


What is the procedure to Registering User Groups?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [User Management] → [Authentication Management] → [User Group Management].
  4. Click [Add Group (Local Device Users)…] or [Add Group (Other Users)…].
    • Select [Add Group (Other Users)…] if Server Authentication is set.

How do I add groups to a Local Device?

  1. Enter the group ID and user group name.
  2. Select the users to include in the user group, and click [Add >>].
  3. Click [Add].

How do I add Groups to an Authentication Server?

  1. Enter the group ID, user group name, attribute name, and attribute value.
  2. Click [Add].

What should I enter for Attribute Name?

For [Attribute Name:], enter the “Attribute Name” (such as company name, department or position) managed by the server authentication destination (ActiveDirectory, LDAP server, etc.). For example, enter “company” or “department”.


What do I input for Attributes?

For [Attributes:], input the values you wish to extract as a group from the values listed for “Attribute Name” in the server. For example, you may enter “Company A” for the company name, and “Sales 1” for the department name.


How do I register a key and certificate for network communication?

You can use the Remote UI to register keys/certificates, CA certificates, and S/MIME certificates to the machine from your computer. Designate an administrator to register these items.


What communication methods use a key/certificate or CA certificate?

  • TLS encrypted communication
  • IPSec
  • IEEE 802.1X

How do I register a key and certificate?

Keys and certificates (server certificates) can be registered via the Remote UI. Start the Remote UI → Click [Settings/Registration] on the portal page. → Click [Device Management] → [Key and Certificate Settings].


What is the process to register the key and certificate?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [Key and Certificate Settings].
  4. Click [Register Key and Certificate…].
  5. Click [Install…].
  6. Install the key and certificate.
  7. Register the key and certificate.

What are the steps to registering a key and certificate once installed?

  1. Select the key and certificate that you want to register, and click [Register].
  2. Enter the key name and password, and click [OK].

What is Key Name?

Use alphanumeric characters to enter the name of the key that was registered to the machine.


What is Password?

Use alphanumeric characters to enter the password of the private key that is set for the file to register.


How do I manage keys and certificates?

You can check the detailed settings or delete keys and certificates on the screen displayed in step 4.

  • If is displayed, the key is corrupted or invalid.
  • If is displayed, the certificate for the key does not exist.
  • Click a key name to display detailed information about the certificate. You can also click [Verify Certificate] on this screen to check whether the certificate is valid.
  • To delete a key and certificate, select the one that you want to delete, and click [Delete] → [OK].

How do I register a CA Certificate?

X.509 DER format CA certificates are preinstalled in the machine. You can register a new CA certificate if it is required by a particular function. Start the Remote UI → Click [Settings/Registration] on the portal page. → Click [Device Management] → [CA Certificate Settings].


What are the steps to registering a CA Certificate?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [CA Certificate Settings].
  4. Click [Register CA Certificate…].
  5. Click [Install…].
  6. Install the CA certificate.
  7. Register the CA certificate.

How do I install a CA certificate?

Click [Browse…], specify the file (CA certificate) to install, and click [Start Installation].


How do I register the CA certificate?

Select the CA certificate that you want to register, and click [Register…].


How can I manage CA certificates?

You can check the detailed settings or delete CA certificates on the screen displayed in step 4.

  • Click to display detailed information about the CA certificate. You can also click [Verify Certificate] on this screen to check whether the CA certificate is valid.
  • To delete a CA certificate, select the one that you want to delete, and click [Delete] → [OK].

How do I register an S/MIME Certificate?

You can register a public key certificate (S/MIME certificate) to use for encrypting e-mail/I-fax with S/MIME.


What is the procedure to register the S/MIME certificate?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [S/MIME Certificate Settings].
  4. Click [Register S/MIME Certificate…].
  5. Register the S/MIME certificate.

How do I register a Certificate Revocation List (CRL)?

You can use the Remote UI to register a certificate revocation list (CRL). Start the Remote UI → Click [Settings/Registration] on the portal page → Click [Device Management] → [Certificate Revocation List (CRL) Settings].


How do I register the CRL?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [Certificate Revocation List (CRL) Settings].
  4. Click [Register CRL…].
  5. Register the CRL.

How do I specify the file (CRL) to register?

Click [Browse…], specify the file (CRL) to register, and click [Register].


How do I manage CRLs?

You can check the detailed settings or delete CRLs on the screen displayed in step 4.

  • Click to display detailed information about it. You can also click [Verify CRL] on this screen to check whether the CRL is valid.
  • To delete a CRL, select the one that you want to delete, and click [Delete] → [OK].

How do I configure the expiration check method for received certificates?

There are two methods for verifying whether certificates received from the other party in communication are valid: Comparing with the certificate revocation list (CRL) registered in the machine and querying an OCSP (online certificate status protocol) responder (a server that supports OCSP). Set the method for checking the expiration of certificates according to your environment. This registration can only be performed by the administrator.


What are the steps to register a Certificate Revocation List (CRL)?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [Certificate Revocation List (CRL) Settings].
  4. Click [Register CRL…].
  5. Register the CRL.

How do I configure the Online Certificate Status Protocol (OCSP)?

You can configure the certificate verification level and the OCSP responder to connect to.


What is the procedure to configure the Online Certificate Status Protocol (OCSP)?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [OCSP (Online Certificate Status Protocol) Settings].
  4. Select the check box for [Use OCSP (Online Certificate Status Protocol)], and configure the online certificate status protocol (OCSP).

What do I specify in Certificate Verification Level?

Set whether to disable certificates in situations such as the following:

  • When the machine cannot connect to the OCSP responder.
  • When a timeout occurs.
  • When expiration cannot be checked, such as when the result of checking the expiration of a certificate via the OCSP responder is unknown.

What do I specify in OCSP Responder Settings?

Specify the URL for connecting to the OCSP responder.


What do I specify in Custom URL?

When [Use custom URL] or [Use Certificate URL (Use Custom URL If Certificate URL Cannot Be Retrieved)] is selected, enter the URL of the OCSP responder (ASCII code only, maximum 255 characters).


What do I specify in Communication Timeout?

Set the time until communication with the OCSP responder times out. The connection is canceled if there is no response from the OCSP responder within the set time.


How do I generate a key and Certificate Signing Request (CSR)?

You can generate a key and CSR on the machine. You can also display the CSR data on the screen and export it as a file.


What is the procedure for Generating a Key and CSR?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [Key and Certificate Settings].
  4. Click [Generate Key…].
  5. Click [Key and Certificate Signing Request (CSR)].
  6. Configure the necessary items for the key and certificate.

What are the steps to configure the key and certificate settings?

  1. Enter a name for the key in the [Key Name] field. Use a name that will be easy to find when displayed in a list.
  2. Select the hash algorithm to use for the signature in the [Signature Algorithm] field.
  3. Select the key algorithm, and specify the key length if [RSA] is selected, or specify the key type if [ECDSA] is selected in the [Key Algorithm] field.
  4. Select the country code from the list, or enter it directly in the [Country/Region] field.
  5. Enter the location in the [State]/[City] field.
  6. Enter the organization name in the [Organization]/[Organization Unit] field.
  7. Enter the IP address or FQDN in the [Common Name] field.

What is important to consider when performing IPPS printing in a Windows environment?

When performing IPPS printing in a Windows environment, make sure to enter the machine’s IP address.


What is required in order to enter the FQDN of the machine?

A DNS server is required in order to enter the FQDN of the machine. Enter the IP address if a DNS server is not used.


What is displayed after clicking OK?

The CSR data is displayed. If you want to save the CSR data to a file, click [Store in File] and specify the save location.


What should I know about the key that generated the CSR?

The key that generated the CSR is displayed on the key and certificate list screen, but you cannot use it by itself. To use this key, you need to register the certificate that is later issued based on the CSR.


How do I register a certificate to a key?

You can register the certificate that was applied for and issued based on the CSR.


What is the procedure for registering a certificate to a key?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [Key and Certificate Settings].
  4. In the [Certificate] list, click for the certificate that you want to register.
  5. Click [Register Certificate…].
  6. Register the certificate.

How do I register the certificate after selecting Register Certificate?

Click [Browse…], specify the file (certificate) to register, and click [Register].


How do I retrieve/update a certificate from an SCEP Server?

A request for issuing the certificate required for keys generated with the machine can be sent to an SCEP (Simple Certificate Enrollment Protocol) server that manages certificates. Certificates issued from the SCEP server are automatically registered to the machine. Administrator privileges are required to send a request for issuing a certificate.


What is the procedure for Specifying the Communication Settings of the SCEP Server?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [Settings for Certificate Issuance Request (SCEP)].
  4. Click [Communication Settings].
  5. Set the required communication settings.

How do I set the required communication settings for retrieving/updating a certificate from an SCEP Server?

Specify the URL of the SCEP server to connect to in the [SCEP Server URL] field. Enter the port number to use for communicating with the SCEP server in the [Port Number] field. Enter the timeout time for communication with the SCEP server in the [Communication Timeout] field. The connection is canceled if there is no response from the SCEP server within the set time.


How do I request a Certificate to Be Issued?

You can manually request a certificate to be issued.


What are the steps to request a Certificate to Be Issued?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [Settings for Certificate Issuance Request (SCEP)].
  4. Click [Certificate Issuance Request].
  5. Set the items required for requesting a certificate to be issued.

What are the steps to set the items required for requesting a certificate to be issued?

  1. Enter the name for the key in the [Key Name:] field. Enter a name that will be easy to find when displayed in a list.
  2. Select the hash function to use for the signature in the [Signature Algorithm:] field.
  3. Select the key length in the [Key Length (bit):] field.
  4. Enter the organization name in the [Organization:] field.
  5. Enter the IP address or FQDN in the [Common Name:] field.
  6. When a password is set on the SCEP server side, enter the challenge password included in the request data (PKCS#9) for requesting a certificate to be issued in the [Challenge Password:] field.
  7. Select the destination where the key will be used in the [Key Use Location:] field. When [IPSec] is selected, select the IPSec of the destination from the drop-down list.
  8. Click [Send Request].
  9. Click [Restart].

What happens if a manual request for issuing a certificate cannot be sent?

A manual request for issuing a certificate cannot be sent when [Enable Timer for Certificate Issuance Auto Request] is selected.


How do I Request a Certificate to Be Issued at the Specified Time?

You can set to automatically request a certificate to be issued at a specified time.


What is the procedure to request a certificate to be issued at a specified time?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [Settings for Certificate Issuance Request (SCEP)].
  4. Click [Settings for Certificate Issuance Auto Request].
  5. Set the items required for requesting a certificate to be issued.

What are the steps to set the items required for requesting a certificate to be issued at a specified time?

  1. Select this to automatically request a certificate to be issued at a specified time, and specify the start date/time in [Enable Timer for Certificate Issuance Auto Request] field.
  2. Select this to adjust the time to send the request. This reduces load on the SCEP server when multiple multifunction printers send a request at the same time. The time is randomly adjusted 1 to 600 seconds from the time specified in [Auto Adjust Issuance Request Time] field.
  3. Select this to check the status of the SCEP server when a communication error has occurred or when a certificate issue request is pending. Specify the number of polling times and polling interval in the [Perform Polling When Communication Error Occurs or When Issuance Request Is Deferred] field.
  4. Select this to periodically send an automatic request for a certificate to be issued, and specify the interval in [Send Periodic Issuance Requests] field.
  5. Select this to restart the machine after the certificate is retrieved in the [Automatically Restart Device After Acquiring Certificate] field.
  6. Select this to overwrite the old key and certificate in the [Delete Old Key and Certificate] field.

What information is required for Settings for Key and Certificate To Be Issued?

Enter the information for the key to generate.


What happens if [Enable Timer for Certificate Issuance Auto Request] is selected?

A manual request for issuing a certificate cannot be sent when [Enable Timer for Certificate Issuance Auto Request] is selected.


How do I check the Status of Requesting a Certificate to Be Issued?

You can check the status of the Certificate request Status Start the Remote UI → click [Settings/Registration] → [Device Management] → [Certificate Issuance Request Status].


What information do the statuses provide?

  • [To Be Processed]: The next date/time to issue a request is displayed in [Request Date/Time].
  • [Processing…]: Polling is being performed.
  • [Error]: An error such as a communication error or key upper limit exceeded error has occurred.
  • [Successful]: The date/time that the certificate was successfully issued is displayed in [Request Date/Time].
  • The information displayed in [Details] in [Error] is indicated below.

What to do after configuring key and certificate settings?

Click [Update].


How do I manage stored files?

You can use the Remote UI to print, send, or delete faxes and I-faxes that are temporarily stored in the Fax/I-Fax Inbox.


How do I manage documents temporarily stored in Memory RX Inbox?

You can print or forward faxes and I-faxes that are temporarily stored in the Memory RX Inbox using Memory Lock.


What is the procedure to manage documents temporarily stored in Memory RX Inbox?

  1. Start the Remote UI.
  2. Click [Access Received/Stored Files] on the portal page.
  3. Select [Memory RX Inbox] and click [Memory RX Inbox].
  4. Select the document and perform the desired operation.

What do I do if the page for entering a PIN is displayed?

If the page for entering a PIN is displayed, enter the PIN and click [OK].


How do I display detailed information about the document?

Click the [Type] icon to display detailed information about the document.


How do I print a document from the Memory RX Inbox?

  1. Select the check box for a document that you want to print, and click [Print…].
  2. Click [Start Printing]. Documents are automatically deleted after they are printed.

How do I forward a document from the Memory RX Inbox?

  1. Select the check box for a document that you want to forward, and click [Send…].
  2. Click [Select Destination], select the destination, and click [OK].
  3. Click [OK].

How do I change the order in which the files are forwarded?

  • You can click [Move to Top], [Move Up], [Move Down], or [Move to Bottom] to change the order in which the files are forwarded.

How do I change the send settings?

You can click [Settings…] in [Set Details] to change the send settings. You can also change detailed settings of the file in [File Settings].


What happens if I select the Delete File After Sending check box?

If you select the check box for [Delete File After Sending], documents are automatically deleted after they are forwarded.


How do I delete a file from the Memory RX Inbox?

  1. Select the check box for the file that you want to delete.
  2. Click [Delete] → [OK].

How do I check I-faxes that were divided when received?

Click [Divided Data RX Inbox] on the screen displayed in step 3 to display a list of I-faxes that were divided when received.


How do I set a PIN for Memory RX Inbox?

You can change the PIN for the Memory RX Inbox by clicking [Settings…] on the screen displayed in step 4 and adding a check mark to [Set PIN].


How do I configure Memory Lock settings?

You can set whether to receive faxes and I-faxes in the Memory RX Inbox by clicking [Memory Lock Settings…] on the screen displayed in step 4.


How do I manage documents temporarily stored in Confidential Fax Inbox?

You can print or delete faxes and I-faxes that are temporarily stored in the Confidential Fax Inbox.


What is the procedure for managing documents temporarily stored in Confidential Fax Inbox?

  1. Start the Remote UI.
  2. Click [Access Received/Stored Files] on the portal page.
  3. Select [Confidential Fax Inbox] and click the number of the desired Confidential Fax Inbox.
  4. Select the document and perform the desired operation.

What if the page for entering a PIN is displayed?

If the page for entering a PIN is displayed, enter the PIN and click [OK].


How can I specify a Confidential Fax Inbox?

You can also specify a Confidential Fax Inbox by entering its number in [Box Number (00-49)] and clicking [Open…].


How can I display detailed information about the document?

Click the [Type] icon to display detailed information about the document.


How do I print a document from the Confidential Fax Inbox?

  1. Select the check box for a document that you want to print, and click [Print…]. You can select multiple documents.
  2. Click [Start Printing]. If you select the check box for [Delete File After Printing], documents are automatically deleted after they are printed.

How do I delete a file from the Confidential Fax Inbox?

  1. Select the check box for the file that you want to delete.
  2. Click [Delete] → [OK].

How do I change the settings of a Confidential Fax Inbox?

You can change the name and PIN for the selected Confidential Fax Inbox by clicking [Settings…] on the screen displayed in step 4.


How do I manage the Logs?

You can use the logs to check or analyze how the machine is being used. A variety of information about each operation is recorded in the logs, such as the operation date/time, user name, operation type, function type, and operation result.


What administrator privileges are required in order to manage the logs?

Administrator privileges are required.


What is the procedure to start Log Recording?

Follow the procedure below to start recording logs.

Start the Remote UI → [Settings/Registration] → [Device Management] → [Export/Clear Audit Log] → [Audit Log Information] → Click [Start] for [Audit Log Collection]


What do I do when generating a network connection log, mail box authentication log, mail box document operation log, or machine management log?

Click [Device Management] → [Save Audit Log] → select the check box for [Save Audit Log] → click [OK] → [Apply Setting Changes].


What happens if the power of the machine is turned OFF while collecting logs due to a power outage, etc.?

Collection starts again when the machine restarts, from the log that was being collected before the power turned OFF.


What happens if I stop log collection while logs are being collected?

The logs for the period that log collection was stopped are not collected when log collection is next started.


How do I Export Logs Automatically?

You can set the machine to automatically export audit logs to a specified folder at a predetermined time each day, or when the number of audit logs reaches 95% of the maximum number (approximately 38,000).


What is the procedure to automatically export logs?

  1. Start the Remote UI.
  2. Click [Settings/Registration] on the portal page.
  3. Click [Device Management] → [Export/Clear Audit Log] → [Settings for Auto Export Audit Logs].
  4. Select the check box for [Use Auto Export] and specify the required settings.
  5. Click [Check Connection], confirm that you can connect, and then click [Update].

How do I achieve the appropriate print results?

Specify the paper size and type in the paper drawer.


What should I do if I have changed the size or type of paper loaded in the paper source?

Make sure to change this setting as well.


What should I do if I have changed the size or type of paper loaded in the paper source?

Make sure to change the settings of <Paper Size Group for Auto Recognition in Drawer>.


What can I do with Paper Type Management Settings?

You can register/edit various customer paper types (user defined paper types), besides the default paper types registered in the machine.


How can I easily specify paper settings?

By registering paper frequently used in the multi-purpose tray in a button, “Favorite Paper” can be easily recalled from the screen displayed when paper is loaded.


How do I select the paper to use in the multi-purpose tray?

If you always use the same paper size/type in the multi-purpose tray, it is convenient to register the paper in <Use Preset>.


What do I do if I use various types of paper in the multi-purpose tray?

Select <Always Specify>. If you frequently use multiple types of paper, you can eliminate the procedure for selecting the paper type by registering the paper types in advance.


When can I press <Temp. Change Ppr. in MP Tray> on the paper selection screen of <Copy> and <Access Stored Files> to change the paper size/type to load from the multi-purpose tray?

  • If paper is loaded in the multi-purpose tray
  • If this setting is set to <Use Preset>

What happens if DepartmentID Authentication is set as the login service and <Limit Functions> for <Department ID Management> is used?

The Department ID is displayed when is selected. It is not displayed on the top of the screen.


What happens if User Authentication is set as the login service?

is displayed when is selected.


When should I press <Temp. Change Ppr. in MP Tray>?

When the following conditions are met, you can press <Temp. Change Ppr. in MP Tray> on the paper selection screen of <Copy> and <Access Stored Files> to change the paper size/type to load from the multi-purpose tray.


What conditions should be met to be able to press <Temp. Change Ppr. in MP Tray>?

  • If paper is loaded in the multi-purpose tray.
  • If this setting is set to <Use Preset>.

What should I do if I have changed the size or type of paper loaded in the paper source?

Make sure to change this setting as well.


How do I select the paper to use in the multi-purpose tray?

If you always use the same paper size/type in the multi-purpose tray, it is convenient to register the paper in <Use Preset>.


What should I do if I use various types of paper in the multi-purpose tray?

Select <Always Specify>. If you frequently use multiple types of paper, you can eliminate the procedure for selecting the paper type by registering the paper types in advance.


What happens if DepartmentID Authentication is set as the login service and for is used?

The Department ID is displayed when is selected. It is not displayed on the top of the screen.


What happens if User Authentication is set as the login service?

is displayed when is selected.


How do I set the machine to display the Fax function on the screen?

If you choose to display the Fax function, you can also select whether to display <Fax> in <Scan and Send>. Doing so enables you to send to fax, e-mail, and I-fax destinations at the same time.


What should I do if some messages may not be displayed properly in the selected language?

Restart the machine. Some messages may not change even after the machine is restarted.


What are the steps to make SNTP Settings?

Specify settings for Simple Network Time Protocol (SNTP).


What should I do to perform IPPS printing?

A key pair to use is required. You can use a preinstalled key pair or an original key pair generated by the machine as the key to use.


What key do I use to perform IPPS printing?

For information on the key to use and the method for generating an original key pair, see Generating the Key and Certificate for Network Communication or Registering a Key and Certificate for Network Communication.


What key algorithm should I use for network communication and what length should be set?

If you select for when generating the key to use for network communication, set a key length of or longer. IPPS printing may not be able to be performed correctly if a key length of is set, depending on the operating system you are using.


How do I configure and enable setting IPv4 addresses?

  1. Select IPv4 or IPv6 in TCP/IP.

  2. Select IP Address Settings and specify the IP address.

  3. Select Subnet Mask and enter the subnet mask.

  4. Select Gateway Address and enter the gateway address.


How do I configure and enable setting IPv6 addresses?

  1. Select IPv4 or IPv6 in TCP/IP.

  2. Select Use DHCPv6 or Use Manual Address.

  3. Select Stateless Address Settings and, if necessary, select Acquire DNS Server Address Automatically and Acquire Domain Name Automatically.

  4. Select Manual Address Settings to enter the IP address, prefix length and router address.


How do I make DNS settings?

  1. Select DNS Server Address Settings and enter the address of the primary and secondary DNS servers.

  2. Select DNS Host Name/Domain Name Settings and enter the host name and domain name (optional).

  3. To automatically update the DNS server, select DNS Dynamic Update Settings, press “On” and select Register Stateless Address, Register Manual Address or Register Stateful Address.


How do I check whether the IPv4 address is set correctly?

  1. Select PING Command, IP Address.

  2. Enter the IP address, press Start.


How do I perform making Ethernet settings?

  1. Select Ethernet Driver Settings.
  2. Set “Auto Detect”, “Communication Mode” and “Ethernet Type” (10BASE-T, 100BASE-TX or 1000BASE-T).

How do I configure the IEEE 802.1X Authentication Settings?

Specify the settings for IEEE 802.1X:

  1. Select Use IEEE 802.1X and press to “On”.
  2. Specify the Login Name.
  3. Specify “Verify Authent. Server Certificate”, “Verify Authentication Server Name”, and Authentication Server Name.
  4. To encrypt the data that is transmitted, select “Use TLS” and a Key and Certificate.

How do I specify IP Addresses in Firewall Settings?

  1. Select Outbound Filter or Inbound Filter.
  2. Select Use Filter, press to “On” and Default Policy of either or .
  3. In the Register section, select Single Address, Address Range, Prefix Address (specify “Address” and “Prefix Length”).

How do I configure Print Settings?

You can configure output reports, custom settings, UFRII, PCL, PS, imaging, PDF, XPS, and utility.


How do I manage the functions in UFRII?

You can manage the display for color tone, gradation, and resolution.


How do I manage the paper save settings?

You can manage it by selecting or deselecting “Paper Save”.


How do I configure the settings for each of the Image and Resolution settings, with regards to color, tone, and gradation?

  1. Select Quality in each setting.
  2. Select the Resolution.
  3. Select On or Off.

How can I select the protocol in PCL Settings?

Select the protocol from Auto, PS, PCL, Imaging, PDF, XPS


What configuration should I make after selecting my protocol?

Change your display settings


How do I make Ethernet settings?

  1. Select Ethernet Driver Settings.
  2. Set “Auto Detect”, “Communication Mode” and “Ethernet Type” (10BASE-T, 100BASE-TX or 1000BASE-T).

What are the steps to configure and use a restrict function?

  1. Select User Management > Authentication Function Settings > Functions to Restrict.

  2. Select the function to restrict. To use a function, deselect the function.

  3. Set print output restrictions in Output Restrictions.


How do I specify and edit Functions for Printing?

Specify the functions.

  1. Select Functions to Restrict to display a list of functions. The functions available for restriction are displayed.
  2. Select a function. Deselect a selected function to enable it.
  3. Repeat steps 1 and 2 to specify other functions.

How do I set the “Output Restrictions”?

Specify the output restrictions

  1. Select User Management > Authentication Function Settings > Output Restrictions.
  2. Set “Output Restrictions”.

How do I manage power settings?

Settings can be customized by performing the following steps:

  1. Select Management Settings > Power Settings.

  2. Set the power settings. For details on the setting items, see “Power Settings”.


How do I perform setting the Date/Time Settings?

Setting the current date and time is very important.

  1. Select Preferences > Timer/Energy Settings.

  2. Set the date and time


What are some of the settings you can configure?

*Use Auto Adjust Gradation. *Select Correct Density. *Adjust fine zoom. *Process a special function. *Blur images. *Choose productivity and image quality. *Select output for better quality.


How do I change to use my settings?

  1. Go to the Setting menu,
  2. Go to Management Settings,
  3. Select Default setting,
  4. Activate and configure settings.

How to find and configure printing settings?

Settings can be customized by performing the following steps:

  1. Select Preferences > Setting.

  2. Select Quality or Function.

  3. Select the setting to configure, and then configure it.


What happens if DepartmentID Authentication is set as the login service and for is used?

The Department ID is displayed when is selected. It is not displayed on the top of the screen.


What settings to be configured to set up printing through a network?

Make sure to configure TCP/IP.

  1. Select Preferences > Setting.

  2. Select “Network” and configure TCP/IP.


How do I select the paper to use in the multi-purpose tray?

If you always use the same paper size/type in the multi-purpose tray, it is convenient to register the paper in .


What conditions should be met to be able to press <Temp. Change Ppr. in MP Tray>?

*If paper is loaded in the multi-purpose tray *If this setting is set to


What are some of the settings you can configure with Printing Preferences?

You can specify the functions to restrict by selecting Management Settings > Print Setting > Functions to Restrict.

  1. To enable function restriction, select a function.

  2. To deselect a function, deselect it.

  3. Set the output restrictions.


Where do I set restrictions for the Print Jobs?

Select Management Setting > Output Restrictions.

  1. Select On or Off to be able to print.

What does restricting the number of pages do?

  1. Select the number of pages you would like it to print.

  2. Specify how to handle the functions if the number of pages exceeds the maximum page total.


How do I perform making AirPrint?

  1. Access Setting.
  2. Management.
  3. Check Setting.
  4. If it is not, enable AirPrint.

What is AirPrint?

AirPrint is an Apple function that allows devices to print straight from any Apple product.


How do I use AirPrint?

  1. Load paper.
  2. Turn on the printer.
  3. Connect the printer and Apple device to the same network.
  4. Start printing from your iOS, iPad, or Mac.

How do I display Errors for AirPrint?

Specify whether to display an error screen on the control panel if printing cannot be performed as expected due to a problem with the print data when printing with AirPrint.


What can I do if there are issues and an error screen is not displayed?

If this is set to , an error screen is not displayed on the control panel but the job remains in the job history with indicated.


How do I set to display the Fax function on the screen?

If you choose to display the Fax function, you can also select whether to display in . Doing so enables you to send to fax, e-mail, and I-fax destinations at the same time.


How can I check the key version for network communication?

You can set a key pair, TLS version, and encryption algorithm to use after confirming that a machine uses TLS encrypted communication.


How do I configure the IEEE 802.1X Authentication Settings?

Specify the settings for IEEE 802.1X:

  1. Select Use IEEE 802.1X and press to “On”.
  2. Specify the Login Name.
  3. Specify “Verify Authent. Server Certificate”, “Verify Authentication Server Name”, and Authentication Server Name.
  4. To encrypt the data that is transmitted, select “Use TLS” and a Key and Certificate.

What is the first thing you need to know about if this is set to , an error screen is displayed on the control panel?

Cancel the job after checking the error screen.


How do I check what a key will do in settings?

You can check a key pair, TLS version, and encryption algorithm to use after confirming that a machine uses TLS encrypted communication.


What can be set or managed with device admin?

  • Device Name
  • Location

How do you set up automatic DNS?

Specify the DNS server address settings by making DNS Settings.


What do you need to do to troubleshoot for IP addresses?

Make sure everything is specified correctly, especially DNS for both IPv4 and IPv6.


How do I perform troubleshooting when errors related to network connections occur?

By turning the setting to , you can change network settings. If errors related to network connections occur, an error message appears on the touch panel display of the machine.


How do I perform output settings?

You can configure output reports, custom settings, UFRII, PCL, PS, imaging, PDF, XPS, and utility.


How do I manage the functions in UFRII?

You can manage the display for color tone, gradation, and resolution.


How do I manage the paper save settings?

You can manage it by selecting or deselecting .


How do I specify what the different Image and Resolution settings will display?

By selecting the following:

  1. Select Quality in each setting.

  2. Select the Resolution.

  3. Select On or Off.


How do I select the protocol in PCL Settings?

Select the protocol from Auto, PS, PCL, Imaging, PDF, XPS


How do I choose configurations after selecting my protocol?

Change your display settings


How to find and configure printing settings?

Settings can be customized by performing the following steps:

  1. Select Preferences > Setting.
  2. Select Quality or Function.
  3. Select the setting to configure, and then configure it.

How do I perform making Ethernet settings?

  1. Select Ethernet Driver Settings.

  2. Set “Auto Detect”, “Communication Mode” and “Ethernet Type” (10BASE-T, 100BASE-TX or 1000BASE-T).


How do I specify and edit Functions for Printing?

Specify the functions.

  1. Select Functions to Restrict to display a list of functions. The functions available for restriction are displayed.
  2. Select a function. Deselect a selected function to enable it.
  3. Repeat steps 1 and 2 to specify other functions.

What does restricting the number of pages do?

Specify how to handle the functions if the number of pages exceeds the maximum page total.


How do I configure and make sure AirPrint is enabled?

  1. Access Setting.
  2. Management.
  3. Check Setting.
  4. If it is not, enable AirPrint.

How do I perform or use AirPrint?

  1. Load paper.
  2. Turn on the printer.
  3. Connect the printer and Apple device to the same network.
  4. Start printing from your iOS, iPad, or Mac.

How to access setting and setup printing to function from an apple product to a printing device?

Access AirPrint.


How can I be notified from an error?

Specify whether to display an error screen on the control panel if printing cannot be performed as expected due to a problem with the print data when printing with AirPrint.


If there are issues and an error screen is not displayed, what do I do?

If this is set to , an error screen is not displayed on the control panel but the job remains in the job history with indicated.


How do I select the name as the default setting?

If you choose to display the Fax function, you can also select whether to display in . Doing so enables you to send to fax, e-mail, and I-fax destinations at the same time.


How do I check what a key will do in settings?

You can check a key pair, TLS version, and encryption algorithm to use after confirming that a machine uses TLS encrypted communication.


What can be set or managed with device admin?

  • Device Name
  • Location

Where should I go to be able to set a setting?

To use the setting to manage, you must be logged in.


How do you set up automatic DNS?

Specify the DNS server address settings by making DNS Settings.


What do you need to do to troubleshoot for IP addresses?

Make sure everything is specified correctly, especially DNS for both IPv4 and IPv6.


How do I perform troubleshooting when errors related to network connections occur?

By turning the setting to , you can change network settings. If errors related to network connections occur, an error message appears on the touch panel display of the machine.


What can you register when using the device?

<Device Settings>, <Registered Info. for Each User>


How do you change the remote settings?

  1. Log into settings.
  2. Select remote settings.

What is an encryption process?

It depends on the user settings.


How to retrieve printer management information from host?

  • Select the model.
  • View details.

How to set use special functions?

You will have to enable it and change settings in the Admin tab.


What is a function used for?

It is dependent on the user selected.


What are some of the configurations for wireless LAN and how to connect?

  1. Select wireless LAN

  2. Change SSID, etc


How do I register new destinations?

  1. You can make destination settings.
  2. Make setting from favorites or admin options.

How do I troubleshoot?

  1. Check the network is correctly connected
  2. Check cables
  3. Restart devices

How do I automatically select the appropriate paper source for a specific function?

Configure the paper source that will be used when copying/printing with <Select Paper> set to <Auto>. This setting also functions when the paper in the current paper source runs out during copying/printing.


How do I use paper with logos such as letterheads, while printing in both one-sided and two-sided?

Set the <Switch Paper Feed Method> setting to <Print Side Priority> to print the first page on the front side for both one-sided and two-sided, without having to change the paper orientation.


What should I know about the <Print Side Priority> setting?

  • The settings for Automatic Paper Selection and Auto Drawer Switching are disabled for paper sources with <Print Side Priority> set. The print speed is also slower when performing one-sided printing.
  • <Print Side Priority> is only enabled when paper that can be printed on both sides is set. For other paper, the message <Load paper.> appears and the paper is not fed, or the <Print Side Priority> setting is disabled.
  • For instructions on loading paper, see Loading Preprinted Paper.

What happens if a job is suspended due to a lack of paper?

If the <Suspended Job Timeout> setting is set to <On> and a job is suspended due to a lack of paper, the machine automatically prints the next job after the specified time period. However, if paper has run out during the job, the next job is not processed even after the designated suspension time elapses.


How do I automatically delete suspended jobs?

To automatically delete suspended jobs, use the <Auto Delete Suspended Jobs> setting.


What is the job separator between jobs setting?

This enables you to insert the specified paper at the start of each job when multiple jobs are printed consecutively.


What is the job separator between copies setting?

This enables you to insert the specified paper each number of copy sets to divide the sets. If you set this, paper is inserted when printing with Collate (Page Order).


Are there any important considerations when using the job separator between copies setting?

You cannot insert job separation sheets between copy sets if you are using the Group function.


How do I print a job with higher priority?

A job that has a higher set priority can be set to print after the job currently being processed is complete.


What are some notes about print priority?

  • If the same printing priority has been specified for multiple functions, printing starts with the first processed print job.
  • Priority printing does not take place until the current job is complete. However, if the current job is paused, the printing of another job may start, depending on its settings.

What is the auto delete suspended jobs setting?

If this setting is set to <On> and a job is suspended due to a paper jam, etc., the machine automatically deletes the job after the specified time period. To retain a suspended job without automatically deleting it, see <Suspended Job Timeout>.


How do I recover from a feeder jam?

You can select whether scanning will start again from the first page of the original or the page of the original in which scanning was interrupted if a paper jam occurs in the feeder.


What should I know about direct sending of faxes and feeder jam recovery?

  • Direct sending of faxes does not support this setting. If a paper jam occurs while performing direct sending, the job will be canceled. In this case, set the job again.
  • Depending on the location of a paper jam, it can be difficult to determine whether document scanning has been completed. If you have set <From Suspnd. Original> for <Feeder Jam Recovery Method> and you do not find until which page the document has been scanned, it is recommended that you cancel the job, and then execute it again.

What are the options for feeder jam recovery?

  • <From 1st Page>: Place the originals in the feeder again, and then restart scanning from the first page of the document. The originals will be fed automatically until the page of the document in which scanning is interrupted.
  • <From Suspended Original>: Place the originals that were not scanned because of a paper jam in the feeder, and then start scanning all the remaining originals again.

Note: This setting is available only when the Feeder is attached.


How do I prioritize speed or image quality for black and white scans?

You can set whether priority is given to scanning speed or to image quality when performing black and white scanning. Set <Quality Priority> to ensure the reproduction of yellow colors in originals. When the following settings are specified, the background density is automatically adjusted; <Text> for <Original Type>.


How do I set the gamma value for remote scans?

You can set the gamma value to use when scanning color documents into your computer through the Network Scan function. Select the gamma value most suited to your computer settings so that you can print the document with the optimal density.


How do I automatically enable the remote scanner function?

Set <Auto Online> to <On> to automatically enable the remote scanner function when you press <Scanner> (<Home> Screen). When the remote scanner function is enabled, you cannot use <Copy> and <Scan and Store>.


How do I specify the time period in which the touch panel display returns to the default setting automatically?

You can specify the time period in which you are logged out and the touch panel display returns to the default setting automatically.


How do I use the auto offline setting?

If the machine is connected to a network that is online, scanning is not possible with <Copy> or <Scan and Store>. If you set <Auto Offline> to <On>, the machine automatically goes offline when the time set in <Auto Reset Time> in <Preferences> (Settings/Registration) has elapsed.

If <Auto Reset Time> is set to <0>, the machine automatically goes offline after approximately two minutes. You can specify the time period in which you are logged out and the touch panel display returns to the default setting automatically.


How do I set the image quality level for compact PDFs?

If you select PDF/XPS (Compact) as the file format when using <Scan and Send> or <Scan and Store>, you can set the image quality level of the document. This setting is disabled when sending a fax or I-fax. If you scan an original with many colors when <Text> is selected for the original type, the data size and image quality will vary following compression, according to the selected image level. However, if the original is in monochrome or has few colors, it does not matter which image level you select.


How do I use OCR (Text Searchable) settings?

If you select <OCR (Text Searchable)> for <PDF>, <XPS>, or <OOXML> as the file format, you can set the Smart Scan setting, and set the number of characters used for the Auto (OCR) in File Name. Smart Scan is a mode that determines the text direction and rotates the data, so that the document will be in the correct orientation when viewing the document on a computer. Auto (OCR) in File Name is a mode that automatically uses the first text scanned by OCR in the document as its file name. Auto (OCR) in File Name is specified in <File Name> in <Options> on the Scan and Send screen. You cannot use the Auto (OCR) in File Name mode and the Encrypted PDF mode at the same time when sending a file.


How do I change the recognition rate of line drawings?

You can change the recognition rate of line drawings of the original when creating a file with outline graphics using <Trace & Smooth Settings>. If you increase the value in <Graphics Recognition Level>, the data size also increases. It is recommended that you first use <Normal>, and if desirable results are not obtained, try increasing the recognition level to <Moderate> or <High>. This setting is disabled when sending a fax or I-fax.


How do I specify settings for office open XML files?

You can specify the background image level, color image recognition level, and color image line width recognition when creating files with Office Open XML file format. This setting is disabled when sending a fax or I-fax. Color image settings are only valid with PowerPoint.


How do I include or exclude background images in Word files?

When generating Word files from scanned originals, you can delete the image detected as the background in the Word files using <Include Background Images in Word File>. It becomes easier to edit Word files because unnecessary images are deleted.


How do I specify the minimum PDF version?

You can specify the minimum version to assign when generating PDF files using <Specify Minimum PDF Version>. Depending on the functions set for the PDF files, the version assigned may be higher than that specified with this setting.


How do I create PDF/A files?

You can create PDF files compliant with PDF/A-1b using <Format PDF to PDF/A>. This is suited for long-term storage because it guarantees that the visual quality of the PDF does not change with the machine or viewing software. This setting is linked with the following default settings:

  • <File Format> in <Scan and Send>
  • <File Format> in <Scan and Store>
  • <File Format> in <Forwarding Settings>

This setting is disabled when sending a fax or I-fax. The following PDF functions cannot be set if <Format PDF to PDF/A> is set to <On>: Encryption, Visible Signature.


How do I configure 256-bit AES settings for encrypted PDF?

When generating an encrypted PDF file, you can select <Acrobat 3.0 or Later/40-bit RC4>, <Acrobat 6.0 or Later/ 128-bit RC4>, <Acrobat 7.0 or Later/128-bit AES>, or <Acrobat 10.0 or Equivalent/256-bit AES> as the PDF encryption level. If you want to use <Acrobat 9.0 or Equivalent/256-bit AES> rather than <Acrobat 10.0 or Equivalent/256-bit AES> as the encryption level, use this setting to change the selections you can make. This setting is disabled when sending a fax or I-fax.


How do I specify the authentication method for accessing an LDAP server?

You can specify the authentication method for accessing an LDAP server using <Information Used for LDAP Server Authentication>.

When <Device Settings> is set, the information set in Registering the LDAP Server is used. When <Device Login Authentication Information> is set, the authentication information used when logging into the machine is used. When <Registered Information for Each User> is set, the authentication information of the LDAP server is registered for each user. <Device Login Authentication Information> is available only when using the same authentication information for logging in to the machine and accessing the LDAP server, and when using a login service which supports Integrated Authentication.

When <Registered Information for Each User> is selected, each user sets the user name and password used for LDAP authentication on the Send Basic Features screen <Register/Edit Information for Each User> <LDAP Server Authentication Information>.


How do I specify the authentication method for accessing an SMTP server?

You can specify the authentication method for accessing an SMTP server. If you select <Device Settings> uses the information that was set in <Authent./Encryption>. If you select <Registered Info. for Each User> registers and uses SMTP server authentication information for each user. If <Registered Info. for Each User> is selected, each user has to press <Scan and Send> <Register/Edit Information for Each User> set the user name and password used for SMTP authentication in <SMTP Server Authentication Information>.


How do I specify the authentication method for accessing a file server?

You can specify the authentication method for accessing a file server using <Information Used for File TX/Browsing Authentication>.

<Device Login Authentication Information> is only valid for SMB and WebDAV. When <Normal> is set the information set in Registering Destinations in the Address Book is used. When <Device Login Authentication Information> is set the authentication information used when logging into the machine is used. When <Registered Information for Each User> is set the authentication information of the file server is registered for each user. When <Registered Information for Each User> is selected, each user sets the user name and password used for file server authentication on the Send Basic Features screen <Register/ Edit Information for Each User> <Authentication Information for File TX/Browsing>.


How do I register/edit favorite copy settings?

You can register a combination of settings frequently used when copying to a single button. You can also assign a name to the button using <Register/Edit Favorite Settings>.


How do I change the default copy settings?

You can change the settings registered as default for the <Copy> function using <Change Default Settings>.


How do I register copy option shortcuts?

You can register/change modes in the shortcut keys displayed on the Copy Basic Features screen using <Register Options Shortcuts>.


How do I automatically collate copies?

If this setting is set to <On>, the machine can automatically switch to <Collate (Page Order)> for the finishing mode when originals are placed in the feeder using <Auto Collate>. This is useful when making multiple sets of copies, because you do not need to remember to select the Finishing mode.


How do I automatically recognize original orientation?

When this setting is set to <On>, the image to copy is automatically rotated 90 degrees according to the orientation of the paper if the orientation of the original differs from the orientation of the paper that is loaded in the machine using <Auto Recognize Original Orientation>. If you are enlarging A4 or A5 originals onto A3 copy paper, Auto Orientation is not performed even if it is set to <On>. Only the images of standard size originals up to A4 size can be rotated when the copy ratio is set to 100%.


How do I prioritize copying speed from the feeder?

You can give a priority to speed over accuracy when copying from the feeder using <Speed Priority for Copying from Feeder>.


How do I insert job separators between groups?

When copying two copies or more with <Group (Same Pages)> in <Finishing>, you can insert sheets between each page group using <Job Separator Between Groups>. If you select <On>, select a paper source.


How do I output a printer report?

You can print reports for the machine settings by using the <Output Report> setting in the <Printer Settings>.


How do I restrict printer jobs?

If this setting is set to <On>, you can restrict jobs from the printer driver using <Restrict Printer Jobs>.


How do I select a PDL (Plug and Play)?

Select default Page Description Language (PDL) using <PDL Selection (Plug and Play)>.


How do I prioritize printer driver settings for jobs with the MP Tray?

You can prioritize printer driver settings over the paper settings in the machine when printing a job with the multi-purpose tray specified as the paper source using <Prioritize Printer Driver Settings for Jobs with MP Tray>.

When the following conditions are met, you can press <Temp. Change Ppr. in MP Tray> on the paper selection screen of <Copy> and <Access Stored Files> to change the paper size/type to load from the multi-purpose tray:

  • If paper is loaded in the multi-purpose tray
  • If this setting is set to <On>
  • If<Multi-Purpose Tray Defaults> is set to <Use Preset> If the paper size specified in the printer driver greatly differs from the paper size set in the multi-purpose tray, an error message is displayed.

How do I specify a password to restrict the use of the control command prepared by the PS printer?

You can specify the password that restricts the use of the control command prepared by the PS printer using <PS Password Settings>.


How do I set the paper source used for the PCL5 PaperSource command?

You can set the paper source used for the PCL5 PaperSource command using <Paper Feed Mode When Using PCL Emulation>.


How do I print a list of send/receive settings registered in the machine?

You can print a list of the send/receive settings registered in the machine using the <TX/RX User Data List>.


How do I print a list of fax settings registered in the machine?

You can print a list of the fax settings registered in the machine using the <Fax User Data List>.


How do I register/edit frequently used settings?

You can register frequently used settings in a button of the machine for later use when scanning. You can also assign a name to a button and enter a comment. You can also delete or rename registered settings using <Register Favorite Settings>/<Edit Favorite Settings>.


How do I display a confirmation for favorite settings?

You can select whether to display a confirmation screen when recalling “Favorite Settings” using <Display Confirmation for Favorite Settings>.


How do I specify the screen to display when Scan and Send or the Reset key is pressed?

You can specify the screen to display when <Scan and Send> or the Reset key is pressed using <Default Screen>.


How do I restrict address book use?

You can select whether to hide the Address Book and one-touch buttons on the Scan Basic Features screen, etc., as well as whether to restrict use of the Address Book using <Restrict Address Book Use>.


How do I change the default settings for Scan and Send?

You can change the settings registered as default for the <Scan and Send> function using <Change Default Settings>.


How do I register Scan and Send option shortcuts?

You can register modes in the shortcut keys displayed on the <Scan and Send> screen using <Register Options Shortcuts>.


How do I view a report that enables you to check whether documents were sent correctly to their intended destinations?

A TX Result Report is a report that enables you to check whether documents were sent correctly to their intended destinations. The machine can be set to print this report automatically after documents are sent or only when a transmission error occurs. You can also specify the setting to print the first part of the document as part of the report to remind you of the document’s contents using <TX Result Report>. <Allow Printing from Options> can be set if <For Error Only> or <Off> is selected. If you set <Allow Printing from Options> to <On>, you can set whether to print a TX report from <Options> for each job.


What should I know about the TX Result Report?

  • When sending a color document, <Report with TX Image> cannot be used to attach an image converted to black-and-white.
  • This setting links with the <TX Result Report> setting in <Options> for each function.

How do I print or send document sending/receiving logs as a report?

You can print or send document sending/receiving logs as a report using <Communication Management Report>. The machine can be set to print or send this report when a specified number of communications (100 to 1,000) is reached or at a specified time. The send/ receive reports can also be printed or sent separately. When the report is sent as data, it is sent in the CSV file format.


How do I add sender information to the top of a sent document when sending a fax/I-fax?

You can select whether to add the sender information to the top of a sent document when sending a fax/I-fax using <TX Terminal ID>. Information such as the fax number, name, and I-fax address of the machine is printed, enabling the recipient to check who sent the document.

  • The settings of the server machine are used when sending remote faxes.
  • The information registered in <Register Unit Telephone Number> and <Register Unit Name> is printed as the sender information.
  • When printing the sender’s name instead of the unit name, register the name in <Register Sender Name (TTI)> and specify it from <Sender Name (TTI)>.

How do I automatically delete a document from memory when the sending/saving error occurs?

You can select whether to automatically delete a document from memory when the sending/saving error occurs using <Delete Failed TX Jobs>. Selecting <Off> enables you to resend/resave the documents that failed to send/save. If this mode is set to <Off>, the status of any job with a forwarding error will be saved in <Job Status> on the <Status Monitor> screen.


How do I automatically resend data when the data cannot be sent?

You can set the number of times that the machine tries to automatically resend data when the data cannot be sent because the recipient is busy sending or receiving, or when an error occurs using <Retry Times>. This setting is disabled when sending faxes.


How do I set the compression ratio for color/grayscale scanned data?

You can set the compression ratio for color/grayscale scanned data using <Data Compression Ratio>. If you want to select compact or trace & smooth for the PDF file format or select compact for the XPS file format, it is recommended that you set <Data Compression Ratio> to <Normal> or <Low Ratio>. If you set it to <High Ratio>, images may be output in low quality even if you select <Quality Priority> in <Generate File> <Image Quality Level for Compact>. This setting is disabled when sending faxes.


How do I specify the gamma value to use when converting scanned RGB image data to YCbCr?

If you are sending a document in color or grayscale, you can specify the gamma value to use when converting scanned RGB image data to YCbCr using <YCbCr TX Gamma Value>. You can reproduce the image with the optimal image quality at the recipient by setting an appropriate gamma value. This setting is disabled for the following file formats:

  • PDF; Compact
  • XPS; Compact
  • PDF; Trace&Smooth This setting is disabled when sending to a mail box and when sending faxes.

How do I divide data into chunks when sending with WebDAV?

You can divide data into chunks when sending with WebDAV using <Use Divided Chunk Send for WebDAV TX>. Chunked encoding is a function for sending a file with an unknown size by dividing it into chunks of a known length. It enables the sending time to be reduced because it is not necessary to calculate the size of the file before sending it. You may not be able to send files with chunked encoding, depending on certain conditions for the WebDAV server and proxy server.


How do I check whether the TLS server certificate is valid when sending with WebDAV?

You can check whether the TLS server certificate is valid when sending with WebDAV using <Confirm TLS Certificate for WebDAV TX>. You can verify the validity of the certificate and reliability of the certificate chain, as well as confirm the CN (Common Name). If you do not verify the certificate, TLS communication is performed, even with an invalid certificate. If there is a problem with the certificate, WebDAV sending will fail.


How do I restrict new destinations for faxing and scanning?

When sending faxes and scanned data, the available destinations can be limited to the following three ways, to ensure that users cannot specify the destination by entering text using <Restrict New Destinations>:

  • Destinations registered in the address book and one-touch buttons
  • Destinations set in <Favorite Settings> and <Send to Myself>
  • Destinations that can be searched for with an LDAP server

To restrict the entry of new destinations:

  1. Press
  2. Press <Function Settings> <Send> <Common Settings> <Restrict New Destinations>.
  3. Select the functions you want to restrict destination entry for.
  4. Press <On> <OK>.

How do I add a device signature to sent PDF/XPS files?

You can select whether to always add a device signature to sent PDF/XPS files using <Always Add Device Signature to Send>. If you set <Restrict File Formats> to <On>, files other than PDF/XPS files cannot be sent.


How do I limit e-mail sending to myself?

You can limit the destination that can be specified when sending e-mail to the e-mail address of the user that is logged in using <Limit E-Mail to Send to Myself>. This setting enables you to prevent information leaks due to transmission to a wrong destination. This setting applies to users with the GeneralUser role.


How do I restrict file saving to a personal folder?

You can limit the destination that can be specified when saving to a file server to the dedicated folder of the user that is logged in using <Restrict File TX to Personal Folder>. This setting enables you to prevent information leaks due to transmission to a wrong destination. This setting applies to users with the GeneralUser role.


How do I select personal folder specification method?

A Personal folder is an individual folder that can be used by the user logged in with personal authentication management using <Personal Folder Specification Method>. Shared folders and file servers can be specified and used as a Personal folder.

A Personal folder is a folder shared by the following screens:

  • <Scan and Send>
  • <Network> in <Scan and Store>
  • <Network> in <Access Stored Files>

How do I prevent users from resending logs?

You can select whether to prevent users from recalling the logs for the destinations and scan settings specified in the past using <Restrict Resending from Log>. Selecting <On> hides the <Previous Settings> buttons from both the Fax Basic Features screen and the Scan Basic Features screen.


How do I save sent fax documents to a file server?

You can save a copy of a sent fax in a pre-specified destination (e-mail or file server, etc.) using <Archive TX Document>. Depending on the destination, the saved fax copy is converted into another digital file format such as PDF, thus keeping documents organized and manageable. This method also helps you easily manage logs because a folder categorized by sender name or date is automatically created in the specified destination on the server.

  1. Press
  2. Press <Function Settings> <Send> <Common Settings> <Archive TX Document>.
  3. Press <On> for <Use Archive TX Document>.
  4. Press <Backup Location>, and select the destination.
  5. Press <Folder Name>, and set the category for creating the destination folder.
  6. Press <OK>.
  7. In <File Format>, select the format for saving the sent data.
  8. Press <OK>.

How do I display a notification when a job is accepted?

You can select whether to display a screen prompting you to check the communication status after sending/ saving documents using <Display Notification When Job Is Accepted>.


How do I select the send job to cancel when the Stop key is pressed?

Select the send job to cancel when the Stop key is pressed while a send job of the Fax function or the Scan and Send function is being processed using <Job to Cancel When Stop is Pressed>. You can select either <Latest Received Job> or <Job Being Sent>.

If you selected <Job Being Sent> and the machine has multiple fax lines that are currently being used for sending, the last of those jobs is canceled.


How do I register the unit name for sending information?

You can register the name of your company or department as the unit name using <Register Unit Name>. The registered name is displayed/ printed at the recipient as the sender information when you send an e-mail/I-fax.

  • The registered unit name is used as the e-mail address display name, in the format "unit name ".
  • You can enter up to 24 characters for the unit name.
  • The e-mail address used in the login service appears in the From field on the recipient’s machine for e-mail messages and I-fax documents.
  • If you press <E-Mail/I-Fax Settings> set <Specify Authentication User as Sender> to <On>, the e-mail address registered for the login user is displayed as the sender’s name in the From field for the recipient, regardless of the login service being used.

How do I specify the settings for a mail server and an authentication method that you are using for e-mails/I- faxes?

You can specify the settings for a mail server and an authentication method that you are using for e-mails/I- faxes using <Communication Settings>. If you set shorter than 10 minutes (excluding ‘0 min’) for <POP Interval>, the machine will not completely enter the Sleep mode.

The machine can only receive I-faxes and communication error notices.


How do I change the port number of the SMTP and POP?

You can change the port number of the SMTP and POP using <Specify Port Number for SMTP TX/POP RX>.


How do I set S/MIME?

You can set S/MIME using <S/MIME Settings>. If you set S/MIME, you can add a digital signature or encrypt the e-mail when using the e- mail/I-fax function.

To set S/MIME:

  1. Press
  2. Press <Function Settings> <Send> <E-Mail/I-Fax Settings> <S/MIME Settings>.
  3. Set encryption and the digital signature.
  4. Press <OK>.

It is necessary to register the public key certificate of the recipient in advance.


How do I check whether the TLS server certificate is valid when sending with SMTP?

You can check whether the TLS server certificate is valid when sending with SMTP using <Confirm TLS Certificate for SMTP TX>. You can verify the validity of the certificate and reliability of the certificate chain, as well as confirm the CN (Common Name). If you do not verify the certificate, TLS communication is performed, even with an invalid certificate. If there is a problem with the certificate, SMTP sending will fail.


How do I check whether the TLS server certificate is valid when receiving with POP?

You can check whether the TLS server certificate is valid when receiving with POP using <Confirm TLS Certificate for POP RX>. You can verify the validity of the certificate and reliability of the certificate chain, as well as confirm the CN (Common Name). If you do not verify the certificate, TLS communication is performed, even with an invalid certificate and if there is a problem with the certificate, POP receiving will fail.


How do I set the maximum data size for outgoing e-mail messages and I-fax documents?

You can set the maximum data size for outgoing e-mail messages and I-fax documents using <Maximum Data Size for Sending>. If an e-mail message exceeds this data size limit, it is split up into several e-mail messages before being sent. However, if an I-fax transmission exceeds the data size limit, it is handled as an error, and not sent. If you enter ‘0’ MB as the data size, there is no size limit on the data that is sent. Set the maximum data size for sending lower than the data limit for the mail server.


How do I set the subject to specify automatically if I do not enter a subject when sending an e-mail/I-fax?

You can set the subject to specify automatically if you do not enter a subject when sending an e-mail/I-fax using <Default Subject>.


How do I set the e-mail address of a user who logs in to the machine with personal authentication management as the reply-to address when sending an e-mail/I-fax?

You can select whether to set the e-mail address of a user who logs in to the machine with personal authentication management as the reply-to address when sending an e-mail/I-fax using <Specify Authentication User for Reply-To>.

  • If logging in using User Authentication, the login name appears in <100> of the Sender Name (TTI) list. If <On> is selected, the login name in <100> is automatically set as the <Sender Name (TTI)> in <Options>.
  • If you enter an e-mail address as the reply-to destination in <Options> when sending an e-mail message or I-fax document, that e-mail address is given priority, even if <Specify Authentication User for Reply-To> is set to <On>.

How do I display the e-mail address of a user who logs in to the machine with personal authentication management in the From field as the sender of received e-mail?

You can select whether to display the e-mail address of a user who logs in to the machine with personal authentication management in the From field as the sender of received e-mail using <Specify Authentication User as Sender>. If this mode is set to <Off>, users that are logged in as guests using a login service such as User Authentication can still perform sending, even if <Allow Unregistered Users to Send E-Mail> is set to <Off>.


How do I allow the sending of an e-mail from a user whose e-mail address is not registered in the machine?

When the machine is in use with personal authentication management, you can select whether to allow the sending of an e-mail from a user whose e-mail address is not registered in the machine using <Allow Unregistered Users to Send E-Mail>. If <Off> is selected, users with their e-mail addresses registered can only send e-mails.

If you set <Specify Authentication User as Sender> to <Off>, the address registered in the Device Information settings is displayed at the receiving end.


How do I set the time before sending operations automatically terminate if an MDN is not received?

You can set the time before sending operations automatically terminate if an MDN (notification e-mail confirming the transmission result) is not received from the recipient when sending an I-fax in the <Full> mode using <Full Mode TX Timeout>.


How do I print MDN/DSN upon receipt?

In I-fax Full Mode, e-mail messages are sent to the machine from the recipient and the mail server, notifying you whether I-faxes are sent to destinations successfully or not. You can select whether to print these notification e-mails when the machine receives them using <Print MDN/DSN upon Receipt>. I-fax delivery can also be confirmed in the TX Result Report.


How do I allow users to change the setting of Send via Server when sending I-faxes?

You can select whether to allow users to change the setting of <Send via Server> when sending I-faxes using <Use Send via Server>.

For I-fax, if <Send via Server> is set to <Off>, there is no size limit on the data that is sent, even if you enter the maximum data size for sending.


How do I allow the machine receiving the I-fax to send an MDN to the IP address of the sending machine without going through a mail server?

The machine receiving the I-fax can send an MDN (a notification e-mail for checking the sending result) to the IP address of the sending machine without going through a mail server using <Allow MDN Not via Server>.


How do I set to only allow sending to addresses in a specified domain when sending an e-mail or I-fax?

You can set to only allow sending to addresses in a specified domain when sending an e-mail or I-fax using <Restrict Destination Domain>.


How do I set to automatically display e-mail addresses registered in the Address Book or an LDAP server based on the initial characters of an e-mail address entry?

You can set to automatically display e-mail addresses registered in the Address Book or an LDAP server based on the initial characters of an e-mail address entry using <Auto Complete for Entering E-Mail Addresses>. E-mail addresses that are stored with an access number do not appear.


How do I add a specified domain to a destination without a domain?

You can register frequently used domain names in advance to eliminate the need to enter a domain when specifying an address because a domain name with @ is automatically appended using <Auto Add Specified Domain to Dest. Without Domain>. If you want to send to “123@example.com”, register the domain name “example.com”. If you specify an address that already includes a domain with this setting on, the domains in this setting are invalid.

  • Note the following when importing the Address Book to another device. Since this setting follows the settings of the device you are using, the domain may differ from that assigned by the device. Check this setting before using it with another device. If you import addresses without domain information to a device that does not have this setting, you may not be able to send because the addresses are invalid.

How do I register or change custom paper type settings?

It is necessary to log in as an administrator to register custom paper types or change the settings of registered custom paper types.


How do I register a custom paper type?

When you register the custom paper type, you cannot specify the paper source.


How can I share registered custom paper type information with another Canon machine?

You can import/export the registered custom paper type information, and share it with another Canon machine by Importing/Exporting the Settings Individually.


How do I register frequently used paper types?

  1. Press
  2. Press Preferences > Paper Settings > Paper Type Management Settings.
  3. Specify the settings.
  4. Press OK.

What is the Paper type drop-down list used for?

It enables you to select the paper type to display.


What is Sort List By used for?

It enables you to change the display order of the list.


What does Details/Edit do?

It displays details for the selected paper type on the Details/Edit screen. If you select a custom paper type, you can edit it.


What does Duplicate do?

It duplicates the selected paper type as a custom paper type.


What does Delete do?

It deletes the selected custom paper type.


What does Change do?

It appears on the Details/Edit screen for the custom paper type and enables you to change the settings for the selected item.


Can I edit/delete custom paper types?

You can only edit/delete custom paper types.


What items can be specified?

  • Name
  • Basis Weight
  • Finish
  • Type
  • Color
  • Use as Template Paper
  • Humid Environment Mode
  • Adjust Paper Separation

Can I change the settings of the default paper types registered in the machine?

When you register the settings for the custom paper type, make sure to change its name. You cannot change the settings of the default paper types registered in the machine.


What may happen if I enter a different value from the actual weight of the set paper?

If you enter a value that is different from the actual weight of the set paper, paper jams may occur, and the quality of the image may be adversely affected.


What may happen if I select a finishing type which is different from that of the loaded paper?

If you select a finishing type which is different from that of the loaded paper, paper jams may occur, and the quality of the image may be adversely affected.


What may happen if I select a paper type which is different from that of the loaded paper?

If you select a paper type which is different from that of the loaded paper, paper jams may occur, and the quality of the image may be adversely affected.


What may happen if I select a color which is different from that of the loaded paper?

If you select a color which is different from that of the loaded paper, paper jams may occur, and the quality of the image may be adversely affected.


When is the custom paper type with On set for Use as Template Paper not automatically selected?

The custom paper type with On set for Use as Template Paper is not automatically selected in the following cases:

  • When the paper type for printing is set to Auto
  • If Paper Source Auto Selection is set to On and Consider Paper Type is set to Off when copying

What is the loading method for paper if Use as Template Paper is set to On in the paper drawer of the main unit?

The side with a logo facing down


What is the loading method for paper if Use as Template Paper is set to On in the paper source other than a paper drawer of the main unit?

The side with a logo facing up


What do I do if the image or text on the output becomes light or blurred because of the humidity of the surrounding area?

Set Humid Environment Mode.


What may happen if I am using the machine in a high humidity environment?

If you are using the machine in a high humidity environment, the toner density on the output may become lighter or an irregularity may occur. These problems may be solved if you set Humid Environment Mode to High (+2).


What may happen when using paper just removed from its packaging in a high humidity environment?

When using paper just removed from its packaging in a high humidity environment, the toner density on the output may become lighter or an irregularity may occur. This problem may be able to be fixed by setting High (+1).


What may happen when using dry paper in a low humidity environment?

When using dry paper in a low humidity environment, the images and text may become blurred. This problem may be able to be fixed by setting Low (-2).


What may happen when using paper just removed from its packaging in a low humidity environment?

When using paper just removed from its packaging in a low humidity environment, the images and text may become blurred. This problem may be able to be fixed by setting Low (-1).


When should I set Adjust Paper Separation?

Set this mode if paper jams occur when printing on thin paper.


How do I check the total number of pages for copying, faxing, scanning, and printing?

  1. Press the [Counter/Device Information] key.
  2. Check the total number of copied, scanned, and printed pages.

What do I do if I want to check the total number of pages that were scanned and sent?

Press Check Send/Fax Counter.


How do I check communication with the remote monitoring server?

Press Monitoring Service > Communication Test to check communication with the remote monitoring server.


What do I do if I want to check the counter information for each AddOn?

Press Check AddOn Counter on the screen in step 2. If you press Device Info./Other > Check Device Configuration on the same screen, you can check the options installed in the machine.


How do I print a report to check the total number of copied pages, communication results, and machine settings?

  • Printing a Report on the Number of Copied and Printed Pages
  • Printing a List of Usage History
  • Outputting a Communication Result Report
  • Printing a List of Settings

How do I print a report to check the total number of all copied and printed pages, as well as the total number of scanned pages and faxed pages?

Press [Counter/Device Information] key > Print List > Yes.


How do I print a list to check the total number of pages that were copied, printed, and scanned for each Department ID?

  1. Press Management Settings > User Management > Department ID Management > On.
  2. Press Page Totals > Print List.
  3. Select the items to print.
  4. Press Start Printing.

What should I do in order to calculate the Page Count List for each Department ID?

Department ID Management must be set in order to calculate the Page Count List for each Department ID.


How do I display the Remote UI Page Count List?

Starting the Remote UI, click [Settings/Registration] [User Management] [Department ID Management].


How do I save the Page Count List as a CSV file using the Remote UI?

Starting the Remote UI, click [Settings/Registration] [User Management] [Department ID Management] [Store in CSV Format…].


How do I print a list of usage history?

  1. Press Status Monitor.
  2. Display the usage history of each function and print a list.

How do I check the reason and solutions if “NG” appears in the “RESULT” column in the printed list?

Check the three-digit number preceded by “#” to find the reason and solutions.


What should I do if Management Settings > Device Management > Restrict Access to Other User Jobs is set to On?

If Management Settings > Device Management > Restrict Access to Other User Jobs is set to On, jobs other than those of the logged-in user are displayed as “***” and cannot be operated. If you log in with administrator privileges, the jobs of all users are displayed.


How do I copy/print log?

  1. Press Copy/Print > Job Log.
  2. Select the items you want to print, and press Print List.
  3. Press Yes.

How do I sending/receiving log?

  1. Press Send or Receive > Job Log.

How do I print a Communication Management Report?

  1. Select Send or Receive from the list, and press Communic Mngt Rprt.
  2. Press Start Printing.

What does the list indicate for documents sent by e-mail?

For documents sent by e-mail, the list indicates the sending results between the machine and the mail server, not between the machine and the destination.


How do I specify the number of log results that appear in the list?

If you select Output Specif’d No. of Transm. in step 3, you can specify the number of log results that appear in the list.


Can I specify whether or not to print the list automatically?

You can specify whether or not to print the list automatically.


How do I print a Fax Activity Report?

  1. Press Send or Receive > Job Log.
  2. Select Fax from the list, and press Fax Activity Report.
  3. Press Start Printing.

How do I print a Storage log?

  1. Press Store > Job Log > Print List.
  2. Press Yes.

What store locations are printed as the protocol?

There are two types of store locations printed as the protocol. If one of the following conditions is met, the corresponding store location is printed:

  • Memory Media: If the data is stored in a removable media such as USB memory from Scan and Store
  • Network: If the data is stored in the Advanced Space of another imageRUNNER ADVANCE series machine from Scan and Store

How do I outputting a Communication Result Report?

  1. Press
  2. Press Function Settings > Send > Common Settings > Communication Management Report.
  3. Configure the necessary settings, and press OK.

What is the Print/Send for Each Specified No. of Transm. used for in the Communication Management Report?

Select this to print/send a report when the specified number of communication results is reached. Set the number of communication results using the numeric keys.


What is the Print/Send at Specified Time used for in the Communication Management Report?

Select this to print/send a report at the specified time. Set the time using the numeric keys.


What is the Print Send/Receive Jobs Separately used for in the Communication Management Report?

Select this to output separate reports for send jobs and receive jobs.


What is Destination used for in the Communication Management Report?

Specify the destination.


How do I specify the destination to the destinations registered in a remote address book in the Communication Management Report?

Press Destination > To Remote Address Book to specify the destination to the destinations registered in a remote address book.


Can I configure the settings for the Communication Management Report while Display Job Log in Management Settings is set to Off?

You cannot configure the settings for the Communication Management Report while Display Job Log in Management Settings is set to Off.


What happens if I change Display Job Log in Management Settings from Off to On?

In addition, if you change Display Job Log in Management Settings from Off to On, Print/Send for Each Specified No. of Transm. and Print/Send at Specified Time in the Communication Management Report automatically changes to Off.


What does the report indicate for documents sent by e-mail in the Communication Management Report?

For documents sent by e-mail, the report indicates the sending results between the machine and the mail server, not between the machine and the destination.


Can I manually print a Communication Management Report from a list in the usage history?

You can manually print a Communication Management Report from a list in the usage history.


What happens if a report is set to print at a specified time in the Communication Management Report?

If a report is set to print at a specified time, the 100 most recent results are printed, with the most recent results first. If the number of results exceeds 100, the older results are not printed.


What happens when setting the machine to send the report as a CSV file at a specified time in the Communication Management Report?

The 2,000 most recent results are exported to a CSV file, which is sent at the specified time. If the number of results exceeds 2,000 by the specified time for file sending, the older results are not exported.


How do I configure the TX Result Report?

  1. Press
  2. Press Function Settings > Send > Common Settings > TX Result Report.
  3. Set the report.
  4. Press OK.

What happens if you set Report with TX Image to On?

Even if you set Report with TX Image to On, the sent document is not displayed in the report in the following situations:

  • When an encrypted PDF is sent
  • When an original is scanned in color

If the fax board is installed or the Remote Fax Kit is activated, what happens?

If the fax board is installed or the Remote Fax Kit is activated, the results of fax transmissions are printed. In addition, a Fax TX Result Report is printed with the TX Result Report, if Fax TX Result Report is set to For Error Only or On.


What does the report indicate for documents sent by e-mail?

For documents sent by e-mail, the report indicates the sending results between the machine and the mail server, not between the machine and the destination.


What jobs are omitted from this report?

Send jobs originating from the fax driver are omitted from this report.


What do I do if unnecessary streaks or shadows appear around the sent document?

If unnecessary streaks or shadows appear around the sent document, use Erase Original Frame.


How do I configure Fax Activity Report?

  1. Press
  2. Press Function Settings > Send > Fax Settings > Fax Activity Report.
  3. Configure the necessary settings, and press OK.

How do I print a list of settings?

  • Address Lists
  • TX/RX User Data List
  • Fax User Data List
  • Forwarding Settings
  • Network Setting List
  • System Information list
  • LDAP Server Registration List
  • IPSec Policy List

How do I print a list of destinations registered in the Address Book or in one-touch buttons?

  1. Press Set Destination > Address Lists.
  2. Select the address book or one-touch buttons to print.
  3. Press Print List > Yes.

How do I print a list of the settings configured for Send and Receive/Forward under Settings/Registration?

Press Function Settings > Send or Receive/Forward > Output Report > TX/RX User Data List > Yes.


How are items that have been changed from their default settings printed?

Items that have been changed from their default settings are printed with an asterisk (*) next to them.


How do I print a list of the settings configured for fax function by using Send and Receive/Forward under Settings/Registration?

Press Function Settings > Send or Receive/Forward > Output Report > Fax User Data List > Yes.


How do I print a list of the settings configured for fax and I-fax forwarding by using Receive/Forward under Settings/Registration?

You are required to log in with administrator privileges to print this list. Press Function Settings > Receive/Forward > Common Settings > Forwarding Settings > Other Operations > Print List > Yes.


How do I print a list of the settings configured for Network in Preferences under Settings/Registration?

Press Preferences > Network > Output Report > Yes.


What has an asterisk (*) next to them?

The following items are automatically generated from unique information of the machine by default and when the settings are initialized, and have an asterisk (*) next to them:

  • IPv4 Host Name
  • IPv6 Host Name
  • mDNS Name (mDNS Settings)
  • Current Transmission Speed (Ethernet Driver Settings)

How do I print a report containing information on the applications and some of the system applications installed in the machine?

You are required to log in with administrator privileges to print this list. Press Management Settings > License/Other > AddOn Settings > Print System Information > Yes.


How do I print a list of LDAP server settings registered in the machine?

You are required to log in with administrator privileges to print this list. Press Set Destination > Register LDAP Server > Print List > Yes.


How do I print a list of IPSec policy settings registered in the machine?

You are required to log in with administrator privileges to print this list. Press Preferences > Network > TCP/IP Settings > IPSec Settings > Print List > Yes.


When can lists be printed?

Lists can be printed only if A3, B4, A4, 11" x 17", LGL, or LTR (plain, recycled, thin, or color) is loaded in a paper source whose settings in Other in Paper Source Auto Selection in Function Settings (Settings/Registration) are set to On. However, if Consider Paper Type for Copy is set to On in Paper Source Auto Selection, you cannot print from a paper source with color paper specified.


What should I check first if the machine does not operate?

  • Check if a message is displayed on the touch panel display.
  • Check if the Main Power indicator gone out.
  • Check if is lit.
  • Check if the machine connected to a computer correctly.

What should I do if the machine does not respond to computer operations?

  • Restart the machine.
  • Check whether the driver is installed correctly.
  • Check whether the IP address of the machine is correct.

What should I do if the authentication screen (login screen) is displayed?

  • Log in as a registered user.

What should I check first if I cannot print?

  • Is the Processing/Data indicator flashing or lit?
  • Is a message displayed on the touch panel display?
  • Is set to ?
  • Is forced hold printing enabled?
  • Are you printing via a print server using the LPR command?

What are some issues with printing results?

  • The printed image is displaced or skewed.
  • Images are uneven or faint.
  • Printouts Appear Dirty or Smudged
  • Black streaks appear.
  • Bleedthrough occurs.
  • Images are not printed on the intended side of the paper.
  • Images are not printed in the intended size.
  • The orientation does not match on both sides of the paper when using two-sided printing.

What should I do if the printed image is displaced or skewed?

Are the paper guides misaligned? Match the paper guides with the paper loaded in the paper source.


What should I do if the images are uneven or faint?

  • Is the paper damp? Replace the paper with paper that is not damp.
  • Are the gradation and density set appropriately? Perform gradation adjustment.
  • Is the drum dirty? Clean the drum.

How do I clean the drum?

Press > Adjustment/Maintenance > Maintenance > Clean Drum to clean the drum.


What should I do if the printouts appear dirty or smudged?

  • Is the drum dirty? Clean the drum.

What should I do if black streaks appear?

  • Is the document feed scanning area dirty? Clean the document feed scanning area.

How do I clean the document feed scanning area?

See Cleaning the Feeder.


What should I do if bleedthrough occurs?

Is the density of backgrounds set appropriately? If bleed-through is observed with the print result, adjusting the density of background can improve the problem, giving a fine print.


What should I do if images are not printed on the intended side of the paper?

Is the orientation of the loaded paper correct? Check the orientation and side of the paper that is facing up. Load the paper again if it is incorrectly orientated.


What should I do if Images are not printed in the intended size?

  • Do the original size and size of the paper that is loaded match?
  • Replace the paper that is loaded with paper of the size you want to print on.
  • Match [Output Size] in the printer driver with the size of paper to print on.

What should I do if the orientation does not match on both sides of the paper when using two-sided printing?

Are the settings for two-sided printing correct? Follow the procedure below to check the print settings:

  1. Select the orientation of the original on the print settings screen of the application.
  2. On the [Basic Settings] screen of the driver, set [Orientation] to the same orientation you set in step 1.
  3. While checking the print preview, set [Page Layout] [Page Order] [1-sided/2-sided/Booklet Printing] [Binding Location].

What are some issues with faxes?

  • Faxes cannot be sent or forwarded.
  • Cannot receive faxes.

What should I do if no faxes can be sent?

  • Call the destination fax from the machine to check whether the phone line is connected in the wrong location.
  • If the dial tone of the phone line cannot be heard: The modular cable (phone line for faxing) is disconnected or inserted in the wrong location. Check the modular cable and insert it in the correct location.
  • If the machine cannot connect to the destination fax machine (you cannot hear the fax tone): There may be a problem with the other party or the service provider. Contact the other party.

What should I do if faxes cannot be forwarded?

Check the forwarding destination registered in the address book or one-touch button, and change it if it is incorrect.


What should I do if I am using an optical line or an IP phone line?

Communication errors may occur, depending on the line quality. For more information, contact your service provider. You may be able to reduce communication errors by lowering the transmission speed in TX Start Speed. You can also set the transmission speed for each destination from the preferences for the address book or one-touch buttons. You can also use Auto Adjust Communication Speed When Using VoIP to limit the communication speed to reduce errors.


What should I do if I cannot receive faxes?

  • Does the machine have sufficient free memory? Delete unnecessary documents in the memory of the machine.
  • Check the number preceded by “#”, and refer to the appropriate countermeasure.

What are some issues with scanning?

  • Cannot send documents to a server using the scan and send function.
  • Cannot send scanned documents via e-mail.
  • Black streaks appear in scanned documents.
  • Bleedthrough occurs in scanned documents.

What should I do if I cannot send documents to a server using the scan and send function?

  • Are the server settings such as the password correct? If the login password, etc. of the server (computer) has been changed, make sure to also change the settings registered in the address book or one-touch buttons.

What should I do if I cannot send scanned documents via e-mail?

  • Is the information for the destination correct? Change the settings registered in the address book or one-touch buttons.
  • Are the settings for the SMTP server or DNS server correct? If no e-mail can be sent, set the SMTP server and DNS server correctly. Also, if the port number for SMTP Send or receiving with POP are different from the default, specify the correct port numbers.

What should I do if black streaks appear in scanned documents?

  • Is the document feed scanning area dirty? Clean the document feed scanning area.

What should I do if bleedthrough occurs in scanned documents?

  • Is the background density set appropriately? Set the background density to Auto.

What are some issues with the network?

  • Problems with Connections
  • Problems with Wireless Connections

What should I do if I cannot set up the network?

  • Check whether Confirm Network Connection Setting Changes is set to On.

What should I do if An unintended destination is dialed up?

  • If a dial-up router is on the network to which the machine is connected, the machine connects to a destination other than the intended destination, depending on the settings of the machine or dial-up router. This may result in subscriber line charges and call charges. Check the following.
  • If the dial-up router does not have to send packets via broadcast, change the router settings to ensure that it sends packets via a method other than broadcast. If it is necessary to allow broadcasting with the dial-up router, check whether an unnecessary destination is set.
  • Check whether the host name and IP address of the file server and mail server, etc. set in the machine are correct.
  • If the DNS server is on an external server, use the IP address instead of the host name for the destination, even when connecting to devices on the same network as the machine.
  • If the DNS server is on the network that the machine is connected to, check whether the information for devices connected to an external network is registered on the DNS server, and whether it is correct.

What should I do if I cannot recognize the machine from a computer?

  • If the IP address of the computer where the Remote UI and utility software are executed is not allowed for sending and receiving in Firewall Settings, the information for the machine cannot be displayed on the computer. Check whether the settings are correct.
  • When using Canon software such as iW Management Console, set to , and select for . Also set to .
  • The machine cannot be recognized when utility software is used to access the machine with a community name other than the SNMP community name set in the machine. Check the SNMP community name.
  • If the message “An error has occurred.” is displayed in the Web browser and the Remote UI cannot be started, invalid cache data may remain. Clear the cache of the Web browser.
  • If the machine enters the Sleep mode, it may not be able to be recognized from a computer. Press to cancel the Sleep mode or change Sleep Mode Energy Use to High.

What should I do if I Cannot connect wireless LAN and wired LAN at the same time?

You cannot connect wireless LAN and wired LAN at the same time. USB and wireless LAN or USB and wired LAN can be used at the same time.


What should I do if The Remote UI is not displayed?

  • Are Use HTTP and Remote UI Settings set to On?
  • If you are connected with wireless LAN, restart the Remote UI after checking whether the IP address is set correctly.
  • If you are connected with wired LAN, restart the Remote UI after checking whether the IP address is set correctly and the cable is connected correctly.
  • Are you using a proxy server? If so, add the IP address of the machine in “Exceptions” (addresses to not use a proxy for) in the proxy server settings of the Web browser.
  • Is communication with computers restricted in the firewall? If the Remote UI cannot be displayed because the settings are incorrect, set or to from the control panel of the machine.

What should I do if I Cannot connect to the network?

  • The IP address may have failed to be set. Set the IP address again.
  • If you are connected with wireless LAN, check whether the machine can connect to the network.

What should I do If you do not know the IP address that was set?

  • Press the [Counter/Device Information] key and check the IP address.
  • If you want to know the details of the settings or change the settings, press and check the IP address.

What should I do if I Cannot change from wired LAN to wireless LAN or wireless LAN to wired LAN?

  • Did you also switch the LAN setting from the control panel of the machine? You cannot change the connection method of the machine unless you do so.

What should I do if you do not know the SSID and network key of the wireless LAN router to connect to or the SSID is not displayed on the screen?

  • Check whether the SSID is displayed on the wireless LAN router or its box.

What should I do if The SSID of the wireless LAN router to connect to is not displayed in the list of access points?

  • Check whether the SSID of the wireless LAN router that you made a note of is correct.
  • If the SSID of the wireless LAN router is not disclosed (if it is using the stealth function*), set the wireless LAN router to disclose the SSID.
  • Check whether the machine is connected to the network.

What should I do if you cannot connect to a wireless LAN?

  1. Check the status of the computer.

    • Is setup of the computer and wireless LAN router complete?
    • Are any of cables of the wireless LAN router (power cable, LAN cable, etc.) disconnected?
    • Is the wireless LAN router turned ON?
  2. Check whether the machine is turned ON. If the machine is turned ON, turn it OFF, and then ON again.

  3. Check the installation location of the machine and wireless LAN router.

    • Are the machine and wireless LAN router too far away from each other?
    • Is there an obstacle such as a wall between the machine and wireless LAN router?
    • Are there any devices that emit electromagnetic waves nearby, such as a microwave or digital cordless telephone?

What should I specify the following settings again?

  • Setting Up the Connection Using WPS Push Button Mode
  • Setting Up the Connection Using WPS PIN Code Mode
  • Setting Up Connection by Selecting a Wireless Router
  • Setting Up a Connection by Specifying Detailed Settings

What should I do If settings require manual entry?

  • If the wireless LAN router is set as follows, perform manual entry (Setting Up a Connection by Specifying Detailed Settings):
    • ANY rejection* is enabled.
    • An automatically generated WEP key (hexadecimal) is set.
    • The stealth function is enabled.

What should I do If it is necessary to change the settings on the wireless LAN router side?

  • If the wireless LAN router is set as follows, change the settings on the router side:
    • MAC address filtering is set.
    • WEP is selected or WPA/WPA2 encryption is set for the TKIP when communicating only with IEEE 802.11n.

What do I do if The settings in Settings/Registration are not restored even though the check box is deselected in the security policy settings?

Items changed with security policy settings applied are not restored simply by deselecting the check box. Deselect the check box, and change the corresponding settings from the button, or from Settings/Registration in the Remote UI.


What do I do if I Cannot import security policy settings?

Have you set a different security policy password from the source device? Remove the password in the destination device or set the same password as the source device.


What do I do if A security administrator password entry screen is displayed even though no password is set?

If you import security policy settings, the same password is set for the destination device if a security policy password is set in the source device. Check the password of the source device.


What are some other problems?

  • Cannot press a button, select an item, or an item is not displayed.
  • Some settings imported from another device are not reflected.
  • Log files are garbled.
  • Log events are not recorded even though log collection was started.
  • The setting for long-strip originals is not displayed.
  • The setting for K-size paper is not displayed.

What should I do if I Cannot press a button, select an item, or an item is not displayed?

  • Some settings can only be used by the administrator. They cannot be used by general users.
  • The system administrator limits the functions that general users can use to prevent unauthorized use, and restricts the use of functions.
  • The functions that can be used with User Authentication are managed by the administrator. These functions can be used by logging in using an ID with access privileges.
  • Functions cannot be used because the optional equipment or system options that they require are not installed.
  • The buttons displayed on the screen have been changed. Press or at the bottom of the screen to switch the display, or press Options and search for the desired button. For a Basic Features screen, press Options and search for the desired button.
  • The settings are managed with security policy settings. To change the settings, it is necessary to log in to the Remote UI with administrator privileges.

What should I do if Some settings imported from another device are not reflected?

If a security policy is set, settings that violate the security policy cannot be imported.


What should I do if Log files are garbled?

When opening CSV files with Microsoft Excel, the content may not be recognized as text strings and may become garbled as a result. If this happens, open the files with a CSV file editor or text editor.


What should I do if Log events are not recorded even though log collection was started?

Results may not be reflected in a log file if it is retrieved immediately after log collection is started. Since it takes some time to collect logs, retrieve the log file again after waiting a while.


How do I resolve error #925?

A transmission error occurred from the fax driver because an image size that cannot be sent was specified. Check the size of the image.


How do I resolve error #927?

A transmission error occurred from the fax driver because a font that cannot be processed is included in the data received by the machine from a computer. Check the received data.


How do I resolve error #928?

A transmission error occurred from the fax driver because the memory is full, or the data size has exceeded the size that can be processed at one time. Delete unnecessary data or check the data size.


How do I resolve error #929?

A transmission error occurred from the fax driver because a network error occurred when the machine was receiving data from a computer. Check the network connections and settings.


How do I resolve error #934?

An error occurred for a print job, and the job was deleted because the specified time period elapsed. Resolve the error and execute the job again. You can also change the time period before deletion or disable automatic deletion from <Auto Delete Suspended Jobs> (Settings/Registration).


How do I resolve error #939?

Printing was canceled due to an error that occurred while processing the image data. Execute the job again.


How do I resolve error #995?

Reserved communication jobs were cleared. Perform the operation again, as necessary.


What should I do when a paper jam occurs?

A message, the location of the paper jam, and the procedure for clearing it are displayed on the screen. If you do not know how to clear the paper jam from viewing the screen, see Paper Jam Locations to clear the paper jam.


What are the cautions when clearing paper jams?

  • When all paper jams have been cleared, immediately remove your hands from the machine and optional equipment so that your clothing and hands do not get caught in the rollers.

What are the important cautions when clearing paper jams?

  • When clearing paper jams, do not turn the power OFF. Data being printed is erased when you turn the power OFF. Take particular care when a fax is being received.
  • When the paper gets torn, be sure to remove all of it so that no pieces remain.
  • Do not forcibly remove the jammed paper from the machine. Forcibly removing the paper may damage parts of the machine.
  • If you cannot remove the paper, contact your local authorized Canon dealer.

What should I check if paper jams frequently occur?

If paper jams frequently occur even though there are no problems with the machine and its optional equipment, check the following:

  • Are the paper guides misaligned? Match the paper guides with the paper loaded in the paper source.
  • Do sheets of paper overlap when being fed? If paper jams occur due to overlapping of sheets of paper when being fed, reload the paper by changing the orientation.
  • Is the paper type correct? On the <Status Monitor> screen, check the paper type.
  • Do pieces of paper remain in the machine? Pieces of paper may remain in the machine after removing a paper jam. Open the location where the paper was jammed, and remove any pieces of paper (do not forcibly pull the paper when removing it).

How to clear paper jams in the feeder?

  1. Remove any originals from the original supply tray.
  2. Check whether an original is jammed in the feeder cover.
    1. Pull the lever to open the feeder cover.
    2. If an original is jammed, gently pull it out in the direction of the arrow.
  3. Check whether an original is jammed in the original output tray.
    1. Turn the green knob counterclockwise.
    2. If an original is jammed, gently pull it out in the direction of the arrow.
  4. Check whether an original is jammed inside the inner cover of the feeder.
    1. Open the inner cover of the feeder.
    2. If an original is jammed, gently pull it out in the direction of the arrow.
    3. Close the inner cover of the feeder.
  5. After removing all jammed originals, close the feeder cover.
  6. Lift up the feeder, and check whether there is a jammed original.
    1. Lift up the feeder, and check the position indicated.
    2. If an original is jammed, gently pull it out in the direction of the arrow.
  7. Return the feeder to its original position.

What is the caution when closing the feeder?

When closing the feeder, take care that your eyes are not exposed to light emitted through the platen glass.


How to clear paper jams in the main unit or the paper source?

  1. Remove the jammed paper from the output tray. If paper is jammed, gently pull it out in the direction of the arrow.
  2. Press the button on the cover on the left side of the main unit, and open the cover on the left side of the main unit.
  3. Remove the jammed paper.
  4. Remove any jammed paper that is protruding from the upper and lower parts of the duplex unit.
  5. Open the cover on the left side of paper drawer 1.
  6. Remove the jammed paper.
  7. Hold the handle of the paper drawer 1 and pull it out until it stops.
  8. Remove the jammed paper.
  9. Gently insert the paper drawer 1 into the machine.
  10. Close the cover on the left side of paper drawer 1.
  11. Open the cover on the left side of paper drawer 2.
  12. Remove the jammed paper.
  13. Hold the handle of the paper drawer 2 and pull it out until it stops.
  14. Remove the jammed paper.
  15. Gently insert the paper drawer 2 into the machine.
  16. Close the cover on the left side of paper drawer 2.
  17. Place your hand where the hand symbol is located on the cover on the left side of the main unit, and then gently close the cover on the left side of the main unit until it clicks into place in the closed position.

How do I minimize the risk of information leakage and unauthorized access?

The machine provides various security functions to minimize the risk of information leakage and unauthorized access.


What are the functions for preventing document leaks and modification?

  • Forced Hold: To avoid leaving printed material, accidental information leakage, misprinting, etc., the administrator can set to store the document before printing.
  • Encrypted Secure Print: By using Encrypted Secure Printing, you can send encrypted printing data to a machine from your computer. This enables you to reduce the risk of information leaks when sending printed data, and to print more safely.
  • Add Digital Signatures: You can increase the reliability of documents created on the machine by adding digital signatures to scanned documents. The digital signature is added using a key and certificate mechanism, which enables you to identify the device and/or user that created the document, while ensuring that the data has not been altered.
  • Encrypted PDF: Setting a password when scanning an original enables PDF files to be encrypted for sending/saving. This helps reduce the risk of the files being viewed or edited by others.

What are the functions for preventing unauthorized access to the network?

  • Firewall Settings: Unauthorized access by third parties, as well as network attacks and breaches, can be blocked by only allowing communication with devices that have a specific IP address.
  • Proxy Settings: You can provide greater security by using a proxy server for connections outside the network, such as when browsing websites.
  • TLS Settings: TLS is a protocol for encryption for data sent over a network and is often used for communication via a Web browser or an e-mail application. TLS enables secure network communication when accessing the machine in a variety of situations, such as when using the Remote UI or distributing device information.
  • IPSec Settings: While TLS only encrypts data used on a specific application, such as a Web browser or an e-mail application, IPSec encrypts the whole (or payloads of) IP packets. This enables IPSec to offer a more versatile security system than TLS.
  • IEEE 802.1X Settings: If a device tries to connect and start communicating on an 802.1X network, the device must go through user authentication in order to prove that the connection is made by an authorized user. Authentication information is sent to and checked by a RADIUS server, which permits or rejects communication to the network depending on the authentication result.

What are the functions for preventing trouble caused by erroneous sending?

  • Address Book PIN: You can set an access number for important business contacts and other destinations in the Address Book that you do not want to display to all users.
  • Manage Address Book Access Numbers: You can prevent the leakage of sensitive or personal information from the Address Book by setting a PIN or preventing certain destinations from being displayed in the Address Book. You can also hide the Address Book itself.
  • Restrict Address Book Use: Set whether to hide the Address Book and one-touch buttons. You can specify separate settings for Fax as well as Scan and Send.
  • Restrict New Destinations: The destinations that can be specified when sending faxes or scanned documents can be restricted to those registered in the Address Book or one-touch buttons, those registered in <Favorite Settings> or <Send to Myself>, or those that can be searched on the LDAP server.
  • Limit E-Mail to Send to Myself: You can set restrictions so that users who log in with personal authentication can only send scanned documents to their own e-mail address.
  • Restrict File TX to Personal Folder: You can set restrictions so that users who log in with personal authentication can only send scanned documents to their Personal folder.
  • Restrict Sending to Domains: You can restrict e-mail and I-fax destinations so that only addresses in a specific domain are available. When a domain is specified, you can also set whether to allow sending to subdomains.
  • Confirm Entered Fax Number: You can require users to enter a fax number twice for confirmation before sending faxes, to prevent misdialing.
  • Allow Fax Driver TX: You can prohibit users from sending faxes from a computer.

What are the functions for preventing leaks of confidential information during operation of the machine?

  • Verify System at Startup: The integrity of the firmware, system, and AddOn applications in the machine is verified during startup.
  • Personal Authentication Management: A user name and password can be used to perform personal authentication of users. Preventing unauthorized access by third parties and setting usage restrictions can maintain a higher level of security and enable more efficient operation of the machine.
  • Initialize All Data/Settings: You can restore all of the machine settings to the factory default values. Since data remaining in the memory is overwritten with meaningless values, this prevents external leaks of confidential data when disposing of the machine.
  • Security Policy Settings: A security policy describes company-wide rules regarding information security. With this machine, multiple settings related to a security policy can be set together.
  • Allow Use of Default Password for Remote Access: You can set the machine to not allow users to log in to the Remote UI using the default password of the “Administrator” user for security reasons.
  • Confirm Before Sending When Fax Dest. Included: You can set the machine to display a confirmation screen when sending to a fax destination.
  • Previewing Documents before Sending: You can check scanned images on the preview screen before sending.

How to change the login service?

  1. Log in to the Remote UI.
  2. Click [Service Management Service] on the portal page.
  3. Click [System Application Management] [Start] in [SMS Installer Service (Password Authentication)].The status becomes [Started].
  4. Click [Enhanced System Application Management] [Switch] in [DepartmentID Authentication]. The status becomes [Start after Restart].
  5. Restart the machine. The machine restarts and the changed settings are reflected.

What should I do when DepartmentID Authentication is started?

  • If you click [Service Management Service] on the portal page of the Remote UI, the login screen to the SMS is displayed. For security purposes, the machine is configured not to permit login with the default password dedicated for the SMS. Press <Management Settings> <Security Settings> <Authentication/Password Settings> <Password Settings> temporally set <Allow Use of Default Password for Remote Access> to <On>.
  • After logging in to the SMS with the default password, restore the original security level by changing the default password and then resetting <Allow Use of Default Password for Remote Access> to <Off>.
  • “meapSmsLogin” is set as the login password dedicated for the SMS. If you log in with “meapSmsLogin,” the screen for changing the password is displayed. For security purposes, follow the on-screen instructions to change the password.
  • The password for the SMS can be changed with [Change Password] in [System Management].
  • Make sure that you do not forget your password. Otherwise, you will not be able to access SMS. In this case, contact your local authorized Canon dealer.

How do I return to User Authentication?

Select [Enhanced System Application Management] [User Authentication], click [Switch], and restart the machine. If you will not use SMS Installer Service (Password Authentication), after restart of the machine select [System Application Management] [SMS Installer Service (Password Authentication)], and click [Stop].


What settings are required when using DepartmentID Authentication?

When implementing Department ID Management with the DepartmentID Authentication, make sure that the administrator (system administrator) manages the Department IDs and PINs. To enhance security, log in with the system administrator’s ID (System Manager ID) and make sure to change the system administrator’s ID and PIN. Which users become administrator or general users depends on whether Department ID Management and System Manager Settings are set.

Table: Department ID Management

Department ID Management System Manager Settings Administrator General Users
On Set System Manager Users authenticated with a Department ID and PIN not for the System Manager
Not Set Users authenticated with a Department ID and PIN None
Off Set System Manager Users other than the System Manager
Not Set All users None

How to change the System Manager ID and PIN?

  1. Press <Log In>.
  2. Enter <System Manager ID> and <System Manager PIN> and press <Log In>.
  3. Press <Management Settings> <User Management> <System Manager Information Settings>.
  4. Enter the necessary information and press<OK>.

How do I enable Department ID Management?

To enable Department ID Management with the DepartmentID Authentication, you need to register the Department ID and PIN.

  1. Press <Management Settings> <User Management> <Department ID Management>.
  2. Press <On>.
  3. Press <Register PIN> <Register>.
  4. Enter <Department ID> and <PIN> press <OK>.
  5. Press <OK> <OK>.

What is the login operation when Department ID Management Using the DepartmentID Authentication is Enabled?

When Department ID Management is enabled, you need to log in to use the machine.

  • Logging in from the control panel: Enter <Department ID> and <PIN> press <Log In>.
  • Logging in from the Remote UI: Enter the Department ID in [Department ID] and PIN in [PIN], and click [Log In].

What happens when Department ID Management is not implemented?

When only the System Manager ID and PIN are set without Department ID Management, you need to log in to the machine only when you want to configure the settings that require the administrator’s authority. Press <Log In>, enter <System Manager ID> and <System Manager PIN>, and press <Log In>.


How to perform function restrictions and user management?

Configure the settings as necessary.

  • Checking page totals: <Management Settings> <User Management> <Department ID Management> <Page Totals> Check the page total.
  • Setting the maximum number of pages for copy/print/scan: <Management Settings> <User Management> <Department ID Management> <Register PIN> Select Department ID <Edit> <Turn Limit On/Off and Set Page Limit> Press <On> for functions to restrict Enter the number of pages <OK> <OK> <OK> <OK>
  • Setting Department ID Management on functions other than copy/print: <Management Settings> <User Management> <Department ID Management> <Register PIN> <Limit Functions> Press <On> for functions to set Department ID Management on <OK> <OK> <OK>

How do I delete Department IDs?

<Management Settings> <User Management> <Department ID Management> <Register PIN> Select the Department ID <Delete> <Yes> <OK> <OK>


How do I block printer jobs and remote scan jobs when Department ID is Unknown?

<Management Settings> <User Management> <Department ID Management> Set <Allow Printer Jobs with Unknown IDs> or <Allow Remote Scan Jobs with Unknown IDs> to <Off> <OK>


How do I display the Printer Folder?

  • Windows 7/Server 2008 R2: [Start] select [Devices and Printers].
  • Windows Server 2012: Right-click the lower-left corner of the screen select [Control Panel][View devices and printers].
  • Windows 8.1/Server 2012 R2: Right-click [Start] select [Control Panel] [View devices and printers].
  • Windows 10: [+] select [Windows System] [Control Panel] [Hardware and Sound] [Devices and Printers].
  • Windows Server 2008: [Start] select [Control Panel] double-click [Printers].
  • Windows Server 2016: Right-click [] select [Control Panel][Hardware] [Devices and Printers].

How do I display Shared Printers in the Print Server?

  1. Open Windows Explorer.
    • Windows 7/Server 2008: [Start] select [All Programs] (or [Programs]) [Accessories] [Windows Explorer].
    • Windows Server 2012: Right-click the lower-left corner of the screen select [File Explorer].
    • Windows 8.1/Server 2012 R2: Right-click [Start] select [File Explorer].
    • Windows 10/Server 2016: Right-click [] select [File Explorer]
  2. Select [Network] or [My Network Places] and double-click the computer set up as a print server.

How do I check the LPR/RAW Printer Port?

  1. Open the printer folder.
  2. Right-click your printer icon of the machine and click [Printer properties] (or [Properties]).
  3. Check the port settings.
    • Click the [Ports] tab.
    • Make sure that the correct port is selected for the printer.

How can I print from the Windows Store App?

  • Windows Server 2012: Display the charms on the right side of the screen Tap or click [Devices] The driver that you use [Print].
  • Windows 8.1/Server 2012 R2: Display the charms on the right side of the screen Tap or click [Devices] [Print] The driver that you use [Print].
  • Windows 10: Tap or click [Print] on the application The driver that you use [Print].

What are the Functional Specifications of the system?

  • Fax Function
  • Send Functions
  • Printer Functions
  • Management Functions

What are the system requirements for Public Switched Telephone Network (PSTN)?

  • Telephone Line Used: Public Switched Telephone Network (PSTN)
  • Scan Line Density: Normal, Fine, Super-Fine, Ultra-Fine
  • Transmission Speed: Super G3: 33.6 kbps, G3: 14.4 kbps
  • Compression Method: MH, MR, MMR, JBIG
  • Transmission Type: Super G3, G3
  • Sending Original Sizes: A3, B4, A4, A4R, B5, A5, 11" x 17", LGL, LTR, LTRR, and STMTR
  • Receiving Paper Sizes: A3, B4, A4, A4R, B5, B5R, A5R, 11" x 17", LGL, LTR, LTRR, STMTR, 8K, and 16K
  • No. of Memory RX Jobs: Up to 320 jobs
  • Transmission Times: Approximately 2.6 seconds (When sending A4 Canon original paper, Normal 8 dot/mm x 3.85 line/mm ECM (JBIG))

What are the specifications for internet/Intranet FAX?

  • Communication Protocol: Internet FAX, Intranet FAX
  • I-Fax Communication Mode: Simple mode, Full mode (ITU-T T.37 and W-NET FAX compliant)
  • Max. Original Size: A3
  • Resolution: 200 dpi x 100 dpi, 200 dpi x 200 dpi, 200 dpi x 400 dpi, 300 dpi x 300 dpi, 400 dpi x 400 dpi, 600 dpi x 600 dpi

What are the maximum destinations for Sequential Broadcast Transmission?

You can specify and send to up to 256 destinations at one time. (If you specify a group, which is made up of several destinations, each destination is counted as a separate destination.)


What is the maximum number of pages that can be sent with One Job?

The maximum number of pages that can be sent with one job is 999 for a one-sided original or 1,000 for a two-sided original.


What are the UFR II Printer Function specifications?

  • Type: Internal
  • Print Size: Depends on copy specifications
  • Print Speed: Depends on copy specifications
  • Data Processing Resolution: 600 dpi x 600 dpi, 1200 dpi x 1200 dpi
  • Page Description Language (PDL): UFR II
  • Protocol Supported: TCP/IP (LPD/Port9100/IPP/IPPS/FTP/WSD)
  • Compatible OS: Windows 7/Windows 8.1/Windows 10/Windows Server 2008/Windows Server 2008 R2/ Windows Server 2012/Windows Server 2012 R2/Windows Server 2016/Windows Server 2019 and Mac OS X (10.10 and later)
  • Resident Fonts: None
  • Interface: USB2.0High Speed, 1000Base-T/100Base-TX/10Base-T (IEEE 802.3 compliant), Wi-Fi (IEEE 802.11b/g/n)

What are the PCL Printer Function specifications?

  • Type: Internal
  • Print Size: Depends on copy specifications
  • Print Speed: Depends on copy specifications
  • Data Processing Resolution: PCL5: 600 dpi x 600 dpi, PCL6: 600 dpi x 600 dpi, 1200 dpi x 1200 dpi
  • Page Description Language (PDL): PCL5, PCL6
  • Protocol Supported: TCP/IP (LPD/Port9100/IPP/IPPS/FTP/WSD)
  • Compatible OS: Windows 7/Windows 8.1/Windows 10/Windows Server 2008/Windows Server 2008 R2/Windows Server 2012/Windows Server 2012 R2/Windows Server 2016/Windows Server 2019
  • Resident Fonts: 93 Roman, 10 Bitmap fonts, 2 OCR fonts, Andalé Mono WT J/K/S/T (Japanese, Korean, Simplified Chinese, and Traditional Chinese), Barcode fonts
  • Interface: USB2.0High Speed, 1000Base-T/100Base-TX/10Base-T (IEEE 802.3 compliant), Wi-Fi (IEEE 802.11b/g/n)

What are the PS Printer Function specifications?

  • Type: Internal
  • Print Size: Depends on copy specifications
  • Print Speed: Depends on copy specifications
  • Data Processing Resolution: 600 dpi x 600 dpi, 1200 dpi x 1200 dpi
  • Page Description Language (PDL): Adobe PostScript 3
  • Protocol Supported: TCP/IP (LPD/Port9100/IPP/IPPS/FTP/WSD)
  • Compatible OS: Windows 7/Windows 8.1/Windows 10/Windows Server 2008/Windows Server 2008 R2/ Windows Server 2012/Windows Server 2012 R2/Windows Server 2016/Windows Server 2019 and Mac OS X (10.10 and later)
  • Resident Fonts: 136 Styles
  • Interface: USB2.0High Speed, 1000Base-T/100Base-TX/10Base-T (IEEE 802.3 compliant), Wi-Fi (IEEE 802.11b/g/n)

What functions can be used with Each Page Description Language and File Format?

Available Functions: | Change Settings, No. of Copies, Print Range, 2-Sided Printing, Select Paper, N on 1, Booklet, Display Image, Delete Page |—|—|—|—|—|—|—| UFR II | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | – | ✓ | – PS | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | – | ✓ | – XPS | ✓ | ✓ | ✓ | ✓ | ✓ | – | – | ✓ | – PCL | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | – | | – PDF | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ JPEG | – | – | – | – | ✓ | – | – | – | – TIFF | – | – | – | – | – | – | – | – | –


What are the specifications for push scan?

  • Type: Color Scanner
  • Max. Original Scanning Size: Depends on copy specifications
  • Resolution for Scan: 100 dpi x 100 dpi, 150 dpi x 150 dpi, 200 dpi x 100 dpi (Normal), 200 dpi x 200 dpi (Fine), 200 dpi x 400 dpi (Superfine), 300 dpi x 300 dpi, 400 dpi x 400 dpi (Ultrafine), 600 dpi x 600 dpi
  • Scanning Speed: See the feeder specifications
  • Interface: 1000 Base-T/100 Base-TX/10 Base-T (IEEE 802.3 compliant)
  • Protocol Supported: File: FTP (TCP/IP), SMB (TCP/IP), WebDAV, E-mail/I-Fax: SMTP (send), POP3 (receive)
  • Output Format: TIFF (MMR), JPEG, PDF (Compact, OCR (Text Searchable), Format to PDF/A, Trace & Smooth, Encrypt), XPS (Compact, OCR (Text Searchable)), PDF/XPS(Device Signature, User Signature), Office Open XML (PowerPoint, Word)

What are the specifications for pull scan?

  • Max. Original Scanning Size: Depends on copy specifications
  • Color mode: Color/Black-and-White Auto Switch, Color, Black-and-White, Grayscale
  • Resolution for Scan: 75 dpi x 75 dpi, 100 dpi x 100 dpi, 150 dpi x 150 dpi, 200 dpi x 200 dpi, 300 dpi x 300 dpi, 400 dpi x 400 dpi, 600 dpi x 600 dpi
  • Compatible OS: Windows 7/Windows 8.1/Windows 10/Windows Server 2008 /Windows Server 2008 R2/Windows Server 2012/Windows Server 2012 R2/Windows Server 2016
  • Interface: USB2.0High Speed, 1000Base-T/100Base-TX/10Base-T (IEEE 802.3 compliant)
  • Protocol Supported: TCP/IP
  • Driver: TWAIN compliant, WIA Compliant

What are the environment to use the machine?

  • System Environment
  • Network Environment
  • System Options

How many users can be registered in User Authentication?

Up to 5,001 users can be registered.


How many Department IDs can be registered?

Up to 1,000 Department IDs can be registered.


When an Active Directory server is specified as an authentication server, what system environment is required?

Software (operating system): Windows Server 2008 SP2/Windows Server 2008 R2 SP1/Windows Server 2012/ Windows Server 2012 R2/Windows Server 2016/Windows Server 2019


What are the Kerberos encryption methods for the Active Directory authentication supported by the current version of User Authentication?

  • 128-bit AES (Advanced Encryption Standard)
  • 256-bit AES (Advanced Encryption Standard)
  • DES (Data Encryption Standard)
  • RC4

When specifying an Active Directory server as an authentication server, what ports should be used on the server?

  • To communicate with a DNS server: port number 53
  • To communicate with a KDC (Key Distribution Center): port number 88
  • To communicate with a server for LDAP directory service (can be changed to an arbitrary port number for the LDAP service): port number 389

What are the ports when specifying an LDAP server as an authentication server?

  • To communicate with the LDAP server using LDAP (when TLS is enabled): port number 636
  • To communicate with the LDAP server using LDAP (when TLS is disabled): port number 389

What are the IP Addresses for the Firewall Settings?

When specifying IP addresses in firewall settings, up to 16 IP addresses (or ranges of IP addresses) can be specified for both IPv4 and IPv6. When specifying MAC addresses in firewall settings, up to 100 MAC addresses can be specified.


What are algorithms and formats of keys and certificates that can be registered?

Table: Registration of Certificates

RSA signature algorithm: SHA-1/SHA-256/SHA-384/SHA-512/MD2/MD5
RSA public-key algorithm (key length): RSA (512 bits/1024 bits/2048 bits/4096 bits)
DSA signature algorithm: SHA-1
DSA public-key algorithm (key length): DSA (1024 bits/2048 bits/3072 bits)
ECDSA signature algorithm: SHA-1/SHA-256/SHA-384/SHA-512
ECDSA public-key algorithm (key length): ECDSA (P256/P384/P521)
Certificate format: User Signature Keys/Certificates: PKCS#12, Keys, Certificates: PKCS#12 CA Certificates, S/MIME Certificates: X.509 DER/PEM
File extension: User Signature Keys/Certificates: pfx/p12, Keys, Certificates: pfx/p12 CA Certificates, S/MIME Certificates: cer/pem
Maximum number of registerable certificates: User Signature Keys/Certificates: 100

What ports does the System Environment use?

Port Number Protocol
80, 8000, 8080 HTTP
631 IPP
443, 10443 IPPS
443, 8443 HTTPS
9013 CPCA(unique Canon protocol)
5357, 5358 WSD
161 SNMP
5353 mDNS
67, 68 DHCPv4
3702 WSD
47545 CPCA (unique Canon Protocol)

What are the System Options?

  • PS Printer Kit: This option enables you to use the machine as a PS printer.
  • Barcode Printing Kit: This option enables you to print barcodes.
  • PCL International Font Set: This option enables you to add fonts for a PCL printer so you can output using multiple languages in a SAP Unicode environment.
  • Super G3 FAX Board: enables you to send and receive faxes and send documents that are created in applications directly from your computer via the network. The fax driver that enables faxing via a computer is included.
  • Remote Fax Kit: needed to use the Remote Fax function, even if the machine is not equipped with a fax board, you can send faxes via another machine with a fax board installed on the same network.
  • Universal Send Trace & Smooth PDF Kit: This option is useful when using the Send function on the machine. It enables you to convert the text and line drawings of a scanned image to scalable outline data.
  • Universal Send Digital User Signature Kit: enables you to use the Send function on the machine with security, enables you to send a PDF or XPS file with a unique digital user signature obtained from a certificate authority.

What sizes are supported in the machine?

  • A4
  • A4R
  • A3
  • A5
  • A5R
  • B4
  • B5
  • B5R
  • 16K
  • 16KR
  • 8K
  • LTR
  • LTRR
  • LGL
  • 11×17
  • STMT
  • STMTR
  • EXEC
  • Custom Size (95.0 mm x 139.7 mm to 297 mm x 431.8 mm)
  • No.10 (COM10)
  • ISO-C5
  • DL
  • Monarch

What are the Environment To Use the Machine?

  • System Environment
  • Network Environment
  • System Options

What are the compatible operating systems?

Windows • Internet Explorer 9 and later • Microsoft Edge • Firefox • Firefox ESR • Chrome (Online browsing only) Linux • Firefox Mac OS • Safari • Firefox • Chrome (Online browsing only) iOS • Safari (Online browsing only) Android • Chrome (Online browsing only)


How can the functionality of the machine be expanded?

The functionality of the machine can be expanded by installing options to the machine.


What optional equipment is available?

Optional Equipment(P. 1091) and System Options(P. 1075).


How can I add paper drawers?

By using the Cassette Feeding Module-AK(P. 1091).


What does the Cassette Feeding Module-AK do?

Enables you to add a paper drawer. Loading different sized paper in the optional paper drawer enables reduced work for switching paper.


What should I do when clearing a paper jam inside the machine with the Cassette Feeding Module-AK?

Open the cover on the left side of Paper Drawer 2.


What should I do if I need information on the combination of options that can be installed on the machine?

Contact your local authorized Canon dealer.


Where can I find information on the functions of the machine?

Refer to the User’s Guide which describes all the functions of the machine in a manual that is viewed using a Web browser. You can browse information by category or enter a keyword to search for pages on a specific topic.


Where can I find information on how to use the PS/PCL/UFR II Printer?

Refer to the manual which describes how to use the PS/PCL/UFR II printer. It can be viewed from the online manual Web site.


Where can I find information on how to use ACCESS MANAGEMENT SYSTEM?

Refer to the manual, viewable using a Web browser, describes how to use ACCESS MANAGEMENT SYSTEM. It can be viewed from the online manual Web site.


What is the User’s Guide?

The User’s Guide is a manual that can be viewed on your computer or smartphone, etc. This section describes the screen layout of the User’s Guide and how to view the User’s Guide. It also describes how to make settings for the display of the User’s Guide.


What does the Screen Layout of User’s Guide explain?

This section explains the User’s Guide screen layout and how to use the buttons on the screen.


What does the Viewing User’s Guide section describe?

This section describes what you should be familiar to when viewing the User’s Guide, including the meanings of the marks used in the User’s Guide and how the keys on the control panel and the buttons on the computer screen are represented in the User’s Guide.


What can I do in the Setting the Display of the User’s Guide section?

You can change the character size used in the User’s Guide, and switch the screen layout to one that is appropriate to the device on which the User’s Guide is displayed.


What should I do if I do not have access to Adobe Reader to view the manuals in PDF format?

Try other programs such as PDF Preview developed by Vivid Document Imaging Technologies.


How can I find the topic I am looking for in the User’s Guide?

You can find the page you are looking for by selecting the topic from the Contents on the left side of the screen or perform a search by entering a keyword, such as “fax” or “wireless LAN,” and the pages containing the keyword are displayed.


What do I need to do to perform a search by keyword?

Perform a search by entering a keyword, such as “fax” or “wireless LAN,” and the pages containing the keyword are displayed. You can find the page you are looking for from those results. You can also enter phrases such as “connecting to a network.” The keyword search also supports the AND Boolean to search for multiple keywords.


What does clicking the display all items underneath chapters button do?

It will display all items underneath chapters.


What does the return to the original list button do?

It returns to the original list.


What does the click to switch between the table of contents and the search display button do?

When the table of contents is displayed, each click on switches between hiding and showing the display. When the search display is shown, each click on the button switches between hiding and showing the display.


What does the click to specify settings button do?

It will specify settings such as text size, layout, and display method for the User’s Guide.


What does the click to display information button do?

It will display information on how to view the User’s Guide, how to perform a search, and other information.


What does the click to display the previous or following topic button do?

It will display the previous or following topic.


What does the Topic Page Contain?

Contains information about how to configure and use the machine.


What does the Navigation section describe?

See what chapter topic you are currently viewing.


What does clicking the corresponding page button do?

It will go to the corresponding page. To return to the previous page, click “Back” on your Web browser.


What happens when you click the icon in the User’s Guide?

The current page may go dark and a pop-up window may appear. To return to the page, click [Close] in the pop-up window.


What does clicking the display the hidden detailed descriptions button do?

It will display the hidden detailed descriptions.


What does the click to close the detailed descriptions button do?

It will close the detailed descriptions.


What does the click to return to the page top button do?

It will return to the page top.


What does the search button do?

It displays the search screen. Contains a text box to perform a search by keyword and find the page you are looking for.


Where do I enter a keyword in the User’s Guide?

Enter a keyword or keywords and click to display the search results. You can search for pages containing all the keywords by separating the keywords by a space (blank). Also you can only search for pages containing an exact phrase by enclosing the keywords in double quotation marks.


Where are the search results displayed in the User’s Guide?

Displays the search results of the pages that contain the specified keywords. From the results, locate the page you are looking for and click the topic title of the page.


What happens to the keywords when displayed as search results in the User’s Guide?

The keywords appear in bold in the pages displayed as search results.


What information does the Viewing User’s Guide section contain?

This section describes the marks, buttons, screens, and other items used in the User’s Guide. The warnings and cautions are also given in the “Important Safety Instructions” in the “Getting Started” included with the machine. See also these instructions.


What do Caution marks indicate?

Cautions regarding safety, restrictions and cautions regarding the handling of the machine, useful tips, and other information are indicated using the marks below.


What does the CAUTION mark indicate?

Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions.


What does the IMPORTANT mark indicate?

Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations.


What does the IMPORTANT! mark indicate?

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property.


What does the NOTE mark indicate?

Indicates a clarification of an operation, or contains additional explanations for a procedure.


What do TIPS indicate?

Indicates useful functions or tips for using the machine.


What do screens used in the User’s Guide depend on?

Screens used in the User’s Guide may differ from the screen display of your machine depending on the model, optional equipment, and version.


What should I be aware of regarding the screens displayed in the User’s Guide?

Depending on the OS you are using, a portion of the indicated screen content may differ from your computer or the screen content for drivers and software may differ due to version upgrades.


What are the instructions when the “Pressing the Power Button” occurs?

This section describes how to turn the power ON/OFF, set the Energy Saver mode, and configure the settings for automatic power OFF.


How to turn ON the power

Press the power button to turn the power ON. The indicator on the power button lights up. The power turns ON, and the startup screen is displayed. After the startup screen is displayed, the <Main Menu> screen is displayed. If you cannot turn the power ON: Check that the power cord is firmly plugged into the machine and the power outlet.


How to turn OFF the power

  1. Press the power button. The confirmation screen is displayed.
  2. Press <Yes>. The power turns OFF, and the indicator on the power button turns off.

How to set the Energy Saver mode

Set whether to switch to Energy Saver mode automatically if the machine is not operated for a certain period of time.

  1. Display the <Preferences> screen.
  2. Press <Energy Saver> → <OK>.
  3. Specify the standby time.

How to set the Auto Shutdown Time

Set the time until the power is automatically turned OFF if the machine is not operated. If you want to use this function, set the Energy Saver mode to other than <Off>.

  1. Display the <Preferences> screen.
  2. Press <Auto Shutdown Settings> → <OK>.
  3. Select the amount of time until the machine is turned OFF.

How to configure the settings for automatic power OFF?

  1. Display the <Preferences> screen.
  2. Press <Auto Shutdown Settings> → <OK>.
  3. Specify the automatic shutdown time.

What are the instructions when the “Loading Paper” occurs?

This section describes how to load paper into the machine. Paper can be loaded into the cassette and the multi-purpose tray. The procedures for loading paper are different for each of the paper sources.


How to load paper into the cassette?

You can load paper into the cassette. Check the following items before loading paper.

  • Are you using paper that can be used in the machine?
  • Do you have the correct procedure for loading paper?
  • Are you loading multiple sheets of paper?
  • When loading paper, be sure to load it past the load limit guide, but do not load it over the load limit line.
  1. Pull out the cassette.
  2. Slide the paper guides to open them.
  3. Load the paper stack with the print side up.
  4. Adjust the paper guides to the paper size.
  5. Insert the cassette into the machine.
  6. Display the <Paper Settings> screen.
  7. Configure the paper settings.

How to load paper into the multi-purpose tray?

Load paper in the multi-purpose tray for printing. Check the following items before loading paper.

  • Are you using paper that can be used in the machine?
  • Do you have the correct procedure for loading paper?
  • When loading paper, be sure to load it past the load limit guide, but do not load it over the load limit line.
  1. Open the multi-purpose tray.
  2. Slide the paper guides to open them.
  3. Load the paper stack with the print side up.
  4. Adjust the paper guides to the paper size.
  5. Display the <Paper Settings> screen.
  6. Configure the paper settings.

What are the instructions for copying?

This section describes how to copy originals.


How to copy?

  1. Place the original.
  2. Press <Copy> on the Main Menu.
  3. Enter the number of copies using the numeric keys on the Copy Basic Features screen.
  4. Specify the copy settings as necessary.
  5. Press . Copying starts.

To cancel copying, press cancel or Canceling Copies. Pressing during copying enables you to adjust density. When <Press the [Start] key to scan the next original> is displayed .


How do I Place the original for copying?

When placing the original on the platen glass, start from the upper left corner.


How do I select color copying or black and white copying?

Select <Color> or <Black and White> on the Copy Basic Features screen.


How do I enlarge or reduce copies?

Select <Enlarge/Reduce> on the Copy Basic Features screen.

  • To copy at the original size, select <100%> or <Auto>.
  • To reduce the original, select a percentage smaller than 100%.
  • To enlarge the original, select a percentage larger than 100%.

How do I select the copy paper?

Select <Paper Source> on the Copy Basic Features screen.


How do I configure 2-Sided Copying?

Select <2-Sided> on the Copy Basic Features screen.


How do I adjust image quality of copies?

Select <Image Quality> on the Copy Basic Features screen.


How can I enhance and adjust copy quality?

You can adjust the copy density, sharpness, and background level to make copies that are easy to see. You can also improve the readability of thin originals such as receipts, or copy originals on which the text or images are bleeding through.


How can I copy efficiently?

The machine has a variety of convenient copy functions, such as the Collate function, which allows you to make a set of copies in the correct page order, and the Page Combine function, which allows you to reduce the amount of paper used by combining multiple pages into one.


What copy functions are useful for making and managing material?

You can create booklets from the copies, or copy items such as two-page spreads from books as separate pages.


How can I restrict copying of confidential documents?

By embedding a watermark into copies, you can make unauthorized copies easily identifiable.


How can I reduce copying operations?

By saving frequently used copy settings, you can easily recall those settings the next time you copy.


What are the instructions for sending a fax?

This section describes how to send faxes from the machine.


How to send a fax?

  1. Place the original.
  2. Press <FAX> on the Main Menu screen.
  3. Specify the destination.
  4. Configure the settings as necessary.
  5. Press .

To cancel faxing, press . Pressing during sending enables you to adjust density.


How to place the original for faxing?

When placing the original on the platen glass, start from the upper left corner.


How to specify the destination?

  • To specify using the numeric keys, press the numeric keys to enter the fax number.
  • To specify using the one-touch buttons, press the one-touch button for the destination you want to specify.
  • To specify using the coded dial, press <Coded Dial>, and press the code number for the destination you want to specify.
  • To specify using the Address Book, press <Address Book>, and press the name of the destination you want to specify.

How to set the Original Size and Density for Faxing?

Set the original size and density as necessary. The machine automatically detects the original size. If the machine does not correctly detect the size, specify it manually. If you are sending an original printed on thin paper, specify the density to prevent the back side of the original from being scanned.

  1. Press on the FAX Basic Features screen.
  2. Configure the setting for original size and density.

How to send a fax manually using the telephone?

  1. Place the original.
  2. Press <FAX> on the Main Menu screen.
  3. Press .
  4. Enter the fax number.
  5. Press <On Hook Dial>.
  6. After the destination answers, press .

How to specify the sending mode?

  • To send in color, select <Color> on the FAX Basic Features screen.
  • To send in black and white, select <Black and White> on the FAX Basic Features screen. When sending in color, the receiving machine must support color faxing.

How to specify the image quality?

Select <Resolution> on the FAX Basic Features screen.


How to send a fax from a computer?

You can send faxes from an application on your computer. Before sending a fax from a computer, you must install the MF driver on the computer.

  1. Start the application you want to use to send the fax.
  2. On the [File] menu, click [Print].
  3. Select the fax driver for the machine, and click [Print] or [OK].
  4. Specify the destination.
  5. Configure the settings as necessary.
  6. Click [Send].

How can I make fax operations more efficient?

You can register frequently used fax numbers in the Address Book, or save transmission results in a report.


What can I do to manage received faxes on the machine?

You can print received faxes or forward them to another destination.


What are the instructions for printing?

This section describes how to print from a computer.


How to print from a computer?

  1. Load paper.
  2. Open the file to print.
  3. Open the print settings screen.
  4. Configure the print settings.
  5. Print.

How to load paper for printing?

Load paper into the cassette. Load paper into the multi-purpose tray.


How to open the print settings screen?

From the [File] menu in the application, select [Print].


How to configure the print settings?

  • Select the printer driver for the machine.
  • Set the number of copies to print.
  • Select the print orientation.
  • Select the paper source.
  • Select the paper size.
  • Print on both sides of the paper.
  • Specify the print layout.

What can I do to enhance the printing operations?

  • The machine supports various printing functions, such as secure printing, where you can set a password for the document you want to print, or printing directly from a USB memory device.
  • Printing a Document with a Password.
  • Printing Directly from a USB Memory Device.

What is scanning?

This section describes how to scan an original, and send the scanned data to a computer. You can save the scanned data to a shared folder, or attach it to an e-mail.


How to scan an original?

  1. Place the original.
  2. Select a saving destination.
  3. Configure the scan settings.
  4. Start scanning.

How do I place the original for scanning?

When placing the original on the platen glass, start from the upper left corner.


What scanning options can I select?

  • Select <Save to Shared Folder> to save the scanned data to a shared folder on the computer.
  • Select <Attach to E-mail> to attach the scanned data to an e-mail.

What scan settings can I configure?

  • Select the file format.
  • Specify the resolution.
  • Specify the scanning size.
  • Select 2-Sided Scanning.
  • Specify the original type.

How to start scanning?

  • If saving to a shared folder, press on the Scan Basic Features screen.
  • If attaching to e-mail, press on the Scan Basic Features screen.

What can I do to enhance the scanning operations?

  • You can send the scanned data to a computer using a USB memory device, or scan originals easily by saving frequently used scan settings.
  • Saving to a USB Memory Device.
  • Saving Frequently Used Settings.

What are the instructions for using storage space?

This section describes how to save data in the machine’s storage space, and print it.


How to save data in the machine’s storage space?

  1. Configure the print settings from the printer driver.
  2. Specify the storage destination.
  3. Save the data.

How to specify the storage destination?

  1. Open the print settings screen.
  2. Click [Storage Space] on the [Quick Setup] tab.
  3. Specify the storage destination.
  4. Click [OK].

How to save the data?

Click [Print] on the print settings screen.


How to print the saved data?

  1. Select the file to print.
  2. Configure the print settings.
  3. Print.

How to select the file to print?

  1. Press <Storage Space> on the Main Menu screen.
  2. Select the folder to which the file you want to print is saved.
  3. Select the file you want to print.

How to configure the print settings for saved data?

  1. Press on the Storage Space screen.
  2. Configure the print settings.

How to print saved data?

Press on the Storage Space screen.


What can I do to manage data?

You can change the print settings, delete saved data, or move it to a USB memory device.


What are the instructions for linking with mobile devices?

This section describes how to use Canon PRINT Business, which allows you to print from, and scan to mobile devices. Canon PRINT Business is a free application that can be downloaded from the App Store or Google Play.


How to print using Canon PRINT Business?

  1. Start Canon PRINT Business.
  2. Tap [Select Printer].
  3. Select the machine you want to use.
  4. Specify the document you want to print.
  5. Configure the print settings.
  6. Tap [Print].

How to scan using Canon PRINT Business?

  1. Place the original.
  2. Start Canon PRINT Business.
  3. Tap [Scan].
  4. Select the machine you want to use.
  5. Configure the scan settings.
  6. Tap .

How can I check the supply levels?

You can check the remaining toner level, and the status of other replaceable supplies. Replace supplies as necessary. It is recommended that you keep replacement supplies on hand.

  1. Display the <Supply Information> screen.
  2. Check the amount of remaining supply. The amount of remaining supply is displayed. If is displayed, the supply is running low or is nearing the end of its service life. Prepare a new supply. If is displayed, the supply is at the end of its service life. Replace the supply.

What are the instructions for replacing toner?

This section describes how to replace the toner cartridge.


How to replace the toner cartridge?

  1. Open the scanning unit and the inner cover.
  2. Remove the used toner cartridge.
  3. Remove the new toner cartridge from its packaging.
  4. Shake the toner cartridge well.
  5. Install the toner cartridge.
  6. Close the inner cover and the scanning unit.

What are the instructions for cleaning the platen glass?

This section describes how to clean the platen glass and the scanning area of the scanning unit.


How to clean the platen glass and scanning area?

If the platen glass or the scanning area of the scanning unit is dirty, black lines may appear on scanned data or copies. Clean the platen glass and the scanning area of the scanning unit regularly.

  1. Open the scanning unit.
  2. Clean the platen glass and the scanning area of the scanning unit.
  3. Close the scanning unit.

What are the instructions for clearing paper jams?

This section describes how to clear paper jams. If paper jams occur frequently, check the paper type and the loading method.


How to clear paper jams?

  1. Remove the paper.
  2. Close the covers. The machine starts printing.

How to remove paper from the front side?

  1. Open the front cover.
  2. Slowly remove the paper.
  3. Close the front cover.

How to remove paper from the cassette?

  1. Pull out the cassette.
  2. Slowly remove the paper.
  3. Insert the cassette into the machine. If the paper is jammed near the feed roller, use both hands to gently pull out the paper.

How to remove paper from the multi-purpose tray?

  1. Slowly remove the paper.
  2. If the paper is jammed near the feed roller, use both hands to gently pull out the paper.

How to remove paper from the output tray?

Slowly remove the paper.


How to remove paper from inside the scanning unit?

  1. Open the scanning unit.
  2. Slowly remove the paper.
  3. Close the scanning unit.

How to remove paper from the rear side?

  1. Open the rear cover.
  2. Slowly remove the paper.
  3. Close the rear cover.

What should I check if paper jams occur frequently?

Check the paper type and the loading method.


What are the instructions if I cannot print or copy well?

This section describes how to handle situations where printing or copying results are smeared or faded.


What to do if printing or copying results are smeared?

  1. Is the platen glass or the scanning area of the scanning unit dirty?
  2. Is the paper damp?
  3. Is the toner cartridge running low or at the end of its service life?
  4. Was the inside of the machine cleaned?

What to do if printing or copying results are faded?

  1. Is the paper damp?
  2. Is the toner cartridge running low or at the end of its service life?
  3. Is the density setting appropriate?
  4. Is the Energy Saver mode set?
  5. Was the inside of the machine cleaned?

How do I set the density settings?

You can adjust the density in the copy function. Press during copying to adjust the density. You can adjust the density in the fax function. Press during sending to adjust the density.


How do I clean the inside of the machine?

Printing or copying results may be smeared if small pieces of paper, toner, or dust are present inside the machine. In this case, clean the inside of the machine.

  1. Print the cleaning page.
  2. Clean the inside of the machine.

How to print the cleaning page?

  1. Display the <Maintenance> screen.
  2. Press <Cleaning Page Print> → <OK>.
  3. Press . The cleaning page is printed. When using this function, load A4 or Letter size paper.

How to clean the inside of the machine?

  1. Open the scanning unit.
  2. Open the inner cover.
  3. Wipe the transfer roller.
  4. Close the inner cover and the scanning unit.

What are the instructions if the machine is not operating correctly?

This section describes solutions for when you think that the machine is not operating correctly. Check the following items before contacting your service representative.


What should I do if the machine does not operate as expected?

  • Check that the machine is turned ON.
  • Check that the power cord is firmly plugged into the machine and the power outlet.
  • Check that the interface cable is firmly connected.
  • Check that the paper is loaded correctly.
  • Check that the toner cartridge is installed.
  • Are you using paper that can be used in the machine?
  • Is the paper damp?
  • Are you loading multiple sheets of paper?
  • Are you loading the paper past the load limit guide?
  • Were the supplies replaced correctly?
  • Are there any error messages displayed on the screen? Check the error messages displayed on the screen.

What are the details about the optional equipment Cassette Feeding Module-AK?

  • Enables you to add a paper drawer. Loading different sized paper in the optional paper drawer enables reduced work for switching paper.

How do I load paper drawer 2 and what is the Basic Paper Loading Method?

Load Paper.


What do I do with the cover on the left side of Paper Drawer 2?

Open this cover when clearing a paper jam inside the machine.


What should I do if I have more questions?

If you have any questions or queries regarding this machine, or if you wish to request repairs, please contact your local authorized Canon dealer.


What kind of actions are not covered by this License?

Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.


What are you allowed to do with verbatim copies of the Program’s source code?

You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.


If you modify copies of the Program, what conditions must you meet?

You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.

b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.

c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.)


If you copy and distribute the Program in object code or executable form, what must you do?

You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:

a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)


What does “source code” mean?

The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.


What should you do when distributing a program as an offer to copy?

If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.


What actions are prohibited in relation to the program?

You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.


Are you required to accept the license?

You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.


What happens each time you redistribute the program?

Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients’ exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License.


What should you do if a court imposes conflicting conditions?

If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.


What is the purpose of section 7?

This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.


What option do you have when distributing in geographical locations with restrictions?

If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.


What can the Free Software Foundation do with its new versions of the General Public License?

The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.


What options do you have if the Program specifies a version number of this License?

If the Program specifies a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation.


What should you do if you wish to incorporate parts of the Program into other free programs whose distribution conditions are different?

If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.


Is there any warranty?

BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.


What happens in the event of damages?

IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


How should you apply these terms to new programs?

If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.


How do you make the software free which everyone can redistribute and change under the license terms?

To do so, attach the following notices to the program. It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the “copyright” line and a pointer to where the full notice is found.


What happens when signing up a “copyright disclaimer” for the program?

You should also get your employer (if you work as a programmer) or your school, if any, to sign a “copyright disclaimer” for the program, if necessary. Here is a sample; alter the names: Yoyodyne, Inc., hereby disclaims all copyright interest in the program ‘Gnomovision’ (which makes passes at compilers) written by James Hacker. signature of Ty Coon, 1 April 1989 Ty Coon, President of Vice


What is included with GNU General Public License?

This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License.


What can the GNU Lesser General Public License do?

The GNU Lesser General Public License permits more lax criteria for linking other code with the library.


What should you do to get credit for GNU Lesser General Public License?

This library is free software; you can redistribute it and/or modify it under the terms of the GNU Lesser General Public License as published by the Free Software Foundation; either version 2.1 of the License, or (at your option) any later version.


What conditions are applied to using materials from a header file?

When a “work that uses the Library” uses material from a header file that is part of the Library, the object code for the work may be a derivative work of the Library even though the source code is not. Whether this is true is especially significant if the work can be linked without the Library, or if the work is itself a library. The threshold for this to be true is not precisely defined by law.

If such an object file uses only numerical parameters, data structure layouts and accessors, and small macros and small inline functions (ten lines or less in length), then the use of the object file is unrestricted, regardless of whether it is legally a derivative work. (Executables containing this object code plus portions of the Library will still fall under Section 6.)


As an exception to the Sections above, you may also combine or link a what can you do?

As an exception to the Sections above, you may also combine or link a “work that uses the Library” with the Library to produce a work containing portions of the Library, and distribute that work under terms of your choice, provided that the terms permit modification of the work for the customer’s own use and reverse engineering for debugging such modifications.


What is required by using The Library?

You must give prominent notice with each copy of the work that the Library is used in it and that the Library and its use are covered by this License. You must supply a copy of this License. If the work during execution displays copyright notices, you must include the copyright notice for the Library among them, as well as a reference directing the user to the copy of this License. Also, you must do one of these things:

  • a) Accompany the work with the complete corresponding machine-readable source code for the Library including whatever changes were used in the work (which must be distributed under Sections 1 and 2 above); and, if the work is an executable linked with the Library, with the complete machine-readable “work that uses the Library”, as object code and/or source code, so that the user can modify the Library and then relink to produce a modified executable containing the modified Library. (It is understood that the user who changes the contents of definitions files in the Library will not necessarily be able to recompile the application to use the modified definitions.)

  • b) Use a suitable shared library mechanism for linking with the Library. A suitable mechanism is one that (1) uses at run time a copy of the library already present on the user’s computer system, rather than copying library functions into the executable, and (2) will operate properly with a modified version of the library, if the user installs one, as long as the modified version is interface-compatible with the version that the work was made with.

  • c) Accompany the work with a written offer, valid for at least three years, to give the same user the materials specified in Subsection 6a, above, for a charge no more than the cost of performing this distribution.

  • d) If distribution of the work is made by offering access to copy from a designated place, offer equivalent access to copy the above specified materials from the same place.

  • e) Verify that the user has already received a copy of these materials or that you have already sent this user a copy.

For an executable, the required form of the “work that uses the Library” must include any data and utility programs needed for reproducing the executable from it. However, as a special exception, the materials to be distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.


What is contained with these terms?

The Precise Terms and Conditions 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.

  1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.
  2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:
    • You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
    • You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.
    • If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty.
  3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:
    • Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange.
    • Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange.
    • Accompany it with the information you received as to the offer to distribute corresponding source code.
  4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License.
  5. You are not required to accept this License, since you have not signed it.
  6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions.
  7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
  8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded.
  9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time.
  10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission.
  11. Because the program is licensed free of charge, there is no warranty for the program, to the extent permitted by applicable law.
  12. In no event unless required by applicable law or agreed to in writing will any copyright holder, or any other party who may modify and/or redistribute the program as permitted above, be liable to you for damages, including any general, special, incidental or consequential damages arising out of the use or inability to use the program.

What should redistributions of source code retain?

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.


What must redistributions in binary form reproduce?

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.


What should end-user documentation include with the redistribution?

The end-user documentation included with the redistribution, if any, must include the following acknowledgment: “This product includes software developed by IAIK of Graz University of Technology.”

Alternately, this acknowledgment may appear in the software itself, if and wherever such third-party acknowledgments normally appear.


What name restrictions apply to products derived from this software?

Products derived from this software may not be called “IAIK PKCS Wrapper”, nor may “IAIK” appear in their name, without prior written permission of Graz University of Technology.


What must I do if I distribute source code for this software?

If any part of the source code for this software is distributed, then this README file must be included, with this copyright and no-warranty notice unaltered; and any additions, deletions, or changes to the original files must be clearly indicated in accompanying documentation.


What statement must be included in the documentation if only executable code is distributed?

If only executable code is distributed, then the accompanying documentation must state that “this software is based in part on the work of the Independent JPEG Group”.


What conditions apply to using the software?

Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences; the authors accept NO LIABILITY for damages of any kind.


Can these conditions apply to any software?

These conditions apply to any software derived from or based on the IJG code, not just to the unmodified library. If you use our work, you ought to acknowledge us.


What permissions are not granted for using an author’s name?

Permission is NOT granted for the use of any IJG author’s name or company name in advertising or publicity relating to this software or products derived from it. This software may be referred to only as “the Independent JPEG Group’s software”.


What is specifically permitted regarding the use of this software commercially?

We specifically permit and encourage the use of this software as the basis of commercial products, provided that all warranty or liability claims are assumed by the product vendor.


What should the copyright notice and permission notice include?

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.


What permissions are granted when obtaining a copy of this software?

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:


What is required of the copyright notice and this permission notice?

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.


What permissions are granted with this code?

Permission is hereby granted to use, copy, modify, and distribute this software (or portions thereof) for any purpose, without fee, subject to these conditions:


What must happen if the source code for this software is distributed?

If any part of the source code for this software is distributed, then this README file must be included, with this copyright and no-warranty notice unaltered; and any additions, deletions, or changes to the original files must be clearly indicated in accompanying documentation.


What must happen if only executable code is distributed?

If only executable code is distributed, then the accompanying documentation must state that “this software is based in part on the work of the Independent JPEG Group”.


When is permission for use of this software granted?

Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences; the authors accept NO LIABILITY for damages of any kind.


What should happen to code conditions derived from the IJG code?

These conditions apply to any software derived from or based on the IJG code, not just to the unmodified library. If you use our work, you ought to acknowledge us.


When is permission NOT granted for the use of any IJG author’s name?

Permission is NOT granted for the use of any IJG author’s name or company name in advertising or publicity relating to this software or products derived from it. This software may be referred to only as “the Independent JPEG Group’s software”.


What usage is specifically permitted regarding this software?

We specifically permit and encourage the use of this software as the basis of commercial products, provided that all warranty or liability claims are assumed by the product vendor.


What are the conditions for use?

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:


What happens in this License if I am unable to comply due to legal issues?

If it is impossible for You to comply with any of the terms of this License with respect to some or all of the Covered Software due to statute, judicial order, or regulation then You must: (a) comply with the terms of this License to the maximum extent possible; and (b) describe the limitations and the code they affect. Such description must be placed in a text file included with all distributions of the Covered Software under this License. Except to the extent prohibited by statute or regulation, such description must be sufficiently detailed for a recipient of ordinary skill to be able to understand it.


Under what conditions are the rights granted under this license terminated?

The rights granted under this License will terminate automatically if You fail to comply with any of its terms. However, if You become compliant, then the rights granted under this License from a particular Contributor are reinstated (a) provisionally, unless and until such Contributor explicitly and finally terminates Your grants, and (b) on an ongoing basis, if such Contributor fails to notify You of the non-compliance by some reasonable means prior to 60 days after You have come back into compliance. Moreover, Your grants from a particular Contributor are reinstated on an ongoing basis if such Contributor notifies You of the non-compliance by some reasonable means, this is the first time You have received notice of non-compliance with this License from such Contributor, and You become compliant prior to 30 days after Your receipt of the notice.


What happens if I initiate patent litigation?

If You initiate litigation against any entity by asserting a patent infringement claim (excluding declaratory judgment actions, counter-claims, and cross-claims) alleging that a Contributor Version directly or indirectly infringes any patent, then the rights granted to You by any and all Contributors for the Covered Software under Section 2.1 of this License shall terminate.


What happens to end-user license agreements upon termination?

In the event of termination under Sections 5.1 or 5.2 above, all end user license agreements (excluding distributors and resellers) which have been validly granted by You or Your distributors under this License prior to termination shall survive termination.


What warranty comes with the covered software under this license?

Covered Software is provided under this License on an “as is” basis, without warranty of any kind, either expressed, implied, or statutory, including, without limitation, warranties that the Covered Software is free of defects, merchantable, fit for a particular purpose or non-infringing. The entire risk as to the quality and performance of the Covered Software is with You. Should any Covered Software prove defective in any respect, You (not any Contributor) assume the cost of any necessary servicing, repair, or correction. This disclaimer of warranty constitutes an essential part of this License. No use of any Covered Software is authorized under this License except under this disclaimer.


Under this license, what liability is applied to Contributors?

Under no circumstances and under no legal theory, whether tort (including negligence), contract, or otherwise, shall any Contributor, or anyone who distributes Covered Software as permitted above, be liable to You for any direct, indirect, special, incidental, or consequential damages of any character including, without limitation, damages for lost profits, loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses, even if such party shall have been informed of the possibility of such damages. This limitation of liability shall not apply to liability for death or personal injury resulting from such party’s negligence to the extent applicable law prohibits such limitation. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion and limitation may not apply to You.


What is stated about litigation relating to this license?

Any litigation relating to this License may be brought only in the courts of a jurisdiction where the defendant maintains its principal place of business and such litigation shall be governed by laws of that jurisdiction, without reference to its conflict-of-law provisions. Nothing in this Section shall prevent a party’s ability to bring cross-claims or counter-claims.


What action can be taken if a license provision is unenforceable?

If any provision of this License is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. Any law or regulation which provides that the language of a contract shall be construed against the drafter shall not be used to construe this License against a Contributor.


What is true of the Mozilla Foundation and new licenses?

Mozilla Foundation is the license steward. Except as provided in Section 10.3, no one other than the license steward has the right to modify or publish new versions of this License. Each version will be given a distinguishing version number.


Can I distribute covered software under a version of the license?

You may distribute the Covered Software under the terms of the version of the License under which You originally received the Covered Software, or under the terms of any subsequent version published by the license steward.


What must I do if I create software not governed by this license?

If you create software not governed by this License, and you want to create a new license for such software, you may create and use a modified version of this License if you rename the license and remove any references to the name of the license steward (except to note that such modified license differs from this License).


What is required to be attached if I distribute source code form that is Incompatible With Secondary Licenses?

If You choose to distribute Source Code Form that is Incompatible With Secondary Licenses under the terms of this version of the License, the notice described in Exhibit B of this License must be attached.


What are the rules for redistribution and use?

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

  1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  3. All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by: David Corcoran corcoran@linuxnet.com [website].
  4. The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission.

Changes to this license can be made only by the copyright author with explicit written consent.


What do the notes of a program tell us about its licensing?

In any case, the notes about licensing are never more restrictive than the BSD License.


What do I need to compress a program?

You must compress your program with a completely unmodified UPX version; either with our precompiled version, or (at your option) with a self compiled version of the unmodified UPX sources as distributed by us.


What is also implied when compressing a program?

This also implies that the UPX stub must be completely unmodfied, i.e. the stub imbedded in your compressed program must be byte-identical to the stub that is produced by the official unmodified UPX version.


What is required in the UPX stub with program startup?

The decompressor and any other code from the stub must exclusively get used by the unmodified UPX stub for decompressing your program at program startup. No portion of the stub may get read, copied, called or otherwise get used or accessed by your program.


What type of programs are modified UPX and UPX stub only to be used with?

You can use a modified UPX version or modified UPX stub only for programs that are compatible with the GNU General Public License.


What happens when modifying the UPX stub?

We grant you special permission to freely use and distribute all UPX compressed programs. But any modification of the UPX stub (such as, but not limited to, removing our copyright string or making your program non-decompressible) will immediately revoke your right to use and distribute a UPX compressed program.


What do you need to do to incorporate parts of UPX or UCL into a virus scanner?

We want to actively support manufacturers of virus scanners and similar security software. Please contact us if you would like to incorporate parts of UPX or UCL into such a product.


What are the conditions to obtain permission from the XFree86 Project?

  1. Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer.
  2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution, and in the same place and form as other copyright, license and disclaimer information.
  3. The end-user documentation included with the redistribution, if any, must include the following acknowledgment: “This product includes software developed by The XFree86 Project, Inc (website) and its contributors”, in the same place and form as other third-party acknowledgments. Alternately, this acknowledgment may appear in the software itself, in the same form and location as other such third-party acknowledgments.
  4. Except as contained in this notice, the name of The XFree86 Project, Inc shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization from The XFree86 Project, Inc.

What are the software provided as under this software?

THIS SOFTWARE IS PROVIDED “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.


How does the XFree86 Project’s information be used?

Except as contained in this notice, the name of the XFree86 Project shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization from the XFree86 Project.


What is the requirement to mention acknowledgment?

All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by the University of California, Lawrence Berkeley Laboratory.


How should the name of the University or its contributors be used?

Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.


What are the distribution conditions and the provided disclaimer?

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

  1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

What statement must each distribution contain with software or hardware code?

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.


What software is to the public domain and what rights are abandoned?

I hereby abandon any property rights to SAX 2.0 (the Simple API for XML), and release all of the SAX 2.0 source code, compiled code, and documentation contained in this distribution into the Public Domain.


Does SAX have warranty?

SAX comes with NO WARRANTY or guarantee of fitness for any purpose.


To whom does this code belong to?

SoftFloat was written by me, John R. Hauser.


Are derivative works acceptable?

Derivative works are acceptable, even for commercial purposes, provided that the minimal documentation requirements stated in the source code are satisfied.


What permissions are given under this software?

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:


What is to be included in all software copies?

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.


What must be included in advertising material when mentioning software?

All advertising materials mentioning features or use of this software must display the following acknowledgement:

This product includes software developed by:

David Corcoran [website]


The name of the author may be used for products derived from software without prior written permission.True or false?

False. The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission.


What conditions must be met for redistributing this source code and binary files?

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

  • Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by: David Corcoran corcoran@linuxnet.com

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