CANON GX6100 (01) PDF Document

The CANON GX6100 has two paper sources: a rear tray (A) and a cassette (B).

Rear tray

You can load all supported paper such as plain paper and photo paper in the rear tray.

Cassette

You can load A4, B5, A5, Letter-sized, or Executive plain paper in the cassette.

Follow these steps to load plain or photo paper in the rear tray of your CANON GX6100:

1. Prepare the paper. Align the edges of the paper. If the paper is curled, flatten it.

2. Open the rear tray cover (A) and then pull up the paper support (B).

3. Slide the right paper guide (C) to open both paper guides.

4. Load the paper stack in portrait orientation WITH THE PRINT SIDE FACING UP. After loading the paper, the paper setting confirmation screen for the rear tray will appear on the touch screen.

5. Slide the right paper guide to align it with both sides of the paper stack. Do not slide the paper guides too hard against the paper.

6. If the page size and media type on the touch screen match the size and type of paper loaded, select Yes. If not, select Change to adjust the settings.

7. Pull out the paper output tray (G).

You can load A4, B5, A5, Letter-sized, or Executive plain paper in the cassette. Follow these steps:

1. Prepare the paper by aligning its edges. If the paper is curled, flatten it.

2. Pull the cassette (A) out from the printer.

3. Slide the paper guides (B) in front and (C) on the right to open them.

4. Load the paper stack in portrait orientation with the PRINT SIDE FACING DOWN, and place it in the center of the cassette.

5. Slide the front paper guide to align it with the paper stack until it clicks into place.

6. Slide the right paper guide to align it with the paper stack. Do not slide it too hard against the paper.

7. Insert the cassette into the printer until it stops. A paper setting confirmation screen will appear on the touch screen.

8. If the page size on the touch screen matches the paper loaded in the cassette, select Yes. If not, select Change to adjust the setting.

9. Pull out the paper output tray (I).

Follow these steps to load envelopes in the rear tray of your CANON GX6100:

1. Prepare the envelopes. Press down on all four corners to flatten them. If they are curled, gently twist them in the opposite direction. Flatten any folded flaps.

2. Open the rear tray cover (A) and pull up the paper support (B).

3. Slide the right paper guide (C) to open both paper guides.

4. Load up to 10 envelopes in portrait orientation WITH THE PRINT SIDE FACING UP. A paper setting confirmation screen will appear.

5. Slide the right paper guide to align with both sides of the envelopes. Do not slide the guides too hard.

6. If the page size and media type on the touch screen match the loaded envelopes, select Yes. Otherwise, select Change to adjust the settings.

7. Pull out the paper output tray (E).

The CANON GX6100 has two positions for loading originals:

1. Platen: Use this for loading single documents, photos, or a book.

2. ADF (Auto Document Feeder): Use this for loading two or more sheets of a document of the same size and thickness. You can also load a single sheet in the ADF.

To scan an original at optimum quality, it is recommended to load it on the platen.

Follow these steps to load an original on the platen glass:

1. Open the document cover (A).

2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen.

3. Gently close the document cover.

Important:

• Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.

• Do not apply pressure of 4.4 lb (2.0 kg) or more on the platen glass.

• Always close the document cover before starting a copy or scan.

To load A4, B5, A5, or letter-size originals in the Auto Document Feeder (ADF), follow these steps:

1. Ensure any original has been removed from the platen.

2. Open the document stopper (A).

3. Open the document tray (B).

4. Slide the document guide (C) all the way out.

5. Insert the document WITH THE SIDE TO SCAN FACING UP into the document tray until you hear a beep sound.

6. Adjust the document guide to match the width of the document without sliding it too hard.

The correct positioning of originals on the platen depends on the function you are using:

For Copying or Scanning Standard Sizes (A4, Letter, etc.):

Place the original with the side to scan facing down, aligning it with the alignment mark in the corner. Portions placed on the diagonally striped area (0.04 in. or 1 mm from the edges) cannot be scanned.

For Scanning a Single Original (Auto Scan):

Place the original with the side to scan facing down, leaving 0.40 in. (1 cm) or more space between the edges of the platen and the original.

For Scanning Two or More Originals (Auto Multi Scan):

Place the originals with the side to scan facing down. Allow 0.40 in. (1 cm) or more space between the edges of the platen and the originals, and also between each original. You can place up to 12 items.

The supported originals for your CANON GX6100 vary by the loading location:

Platen

In the ADF (Auto Document Feeder)

Note: Do not load wrinkled, curled, torn, or glued documents in the ADF.

To insert a USB flash drive, make sure it is right-side up and insert it straight into the USB flash drive port on the front of the printer.

Supported Image Files:

• The printer can print JPEG and TIFF images that conform to Exif 2.2/2.21/2.3 specifications. RAW images are not supported.

• It can also print images scanned and saved by the printer itself with Doc.type set to Photo and Format set to JPEG (file extension “.jpg”).

1. Before removing the USB flash drive, ensure the printer is not reading or writing data. A message appears on the touch screen during these operations. Do not remove the drive while the printer is active.

2. Hold the USB flash drive and pull it straight out of the printer.

When the ink level is near the lower limit line (A), follow these steps to refill the ink tanks:

1. Ensure the printer is turned on.

2. Open the scanning unit / cover (B).

3. Open the ink tank cover (C) of the ink tank you need to refill (Yellow, Magenta, Cyan, or Black).

4. Open the tank cap (H).

5. Hold the new ink bottle upright and gently twist the bottle cap (I) to remove it. Do not shake the bottle.

6. Align the ink bottle’s tip with the ink tank’s inlet (J). Slowly stand the bottle upside down and push it into the inlet. The ink will start to fill the tank.

7. Once the ink reaches the upper limit line (K), remove the ink bottle from the inlet.

8. Close the tank cap (H) completely.

9. Close the ink tank cover completely.

10. Close the scanning unit / cover. Hold it up once, then lower it gently.

• Keep out of reach of children.

• Do not drink ink. If ingested, rinse your mouth, drink water, and get medical advice.

• If ink gets in your eyes, flush with water and get medical advice.

• If ink gets on your skin, wash with soap and water.

• Store ink bottles upright with caps closed completely.

• Be careful to prevent ink from spattering when refilling.

• Use ink bottles only for refilling tanks of printers specified by Canon.

• Do not leave bottles in high-temperature areas.

• Do not subject bottles to impacts.

• Do not transfer ink to other containers.

• Do not mix ink with water or other inks.

• Once opened, do not leave an ink bottle with the cap off.

You can visually check the ink level using the ink tank indicators on the front of the printer.

• When ink reaches the upper limit line (A), the ink is full.

• When ink is near the lower limit line (B), the ink is running low and you should refill the ink tank.

If a remaining ink error occurs, an error message will also appear on the touch screen.

If you experience unsatisfactory print results, follow this maintenance procedure:

Step 1: Print the nozzle check pattern.

You can do this from the printer’s maintenance menu or from the computer’s printer driver.

Step 2: Examine the nozzle check pattern.

Check for missing lines or horizontal streaks in the pattern.

If there are missing lines or streaks:

Step 3: Clean the print head.

Perform a print head cleaning from the printer menu or computer. After cleaning, print and examine the nozzle check pattern again.

If the problem is not resolved after cleaning twice:

Step 4: Clean the print head deeply.

Perform a deep print head cleaning. This consumes more ink than a standard cleaning. After the deep clean, print and examine the nozzle check pattern again.

If the problem persists:

Turn off the printer, wait 24 hours, and then perform another deep cleaning. If the issue is still not resolved, you may need to contact Canon for a repair.

If ruled lines are misaligned:

Align the print head using the automatic or manual alignment function from the printer menu or computer.

You will need a sheet of A4 or Letter-sized plain paper loaded in the cassette.

1. Ensure the printer is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

3. Select (Setup) on the HOME screen.

4. Select Maintenance.

5. Select Nozzle Check.

6. On the confirmation screen, select Yes.

The nozzle check pattern will be printed, and two pattern confirmation screens will appear on the touch screen.

7. Examine the printed nozzle check pattern.

After printing the nozzle check pattern, follow these steps:

1. Check if there are missing lines in the grid pattern (C) or horizontal streaks in the color pattern (D).

2. On the confirmation screen on the touch screen, select the pattern that most closely matches your printout.

• If your printout looks like pattern A (no missing lines or streaks): The cleaning is not required. Select “All A,” confirm the message, and select OK. The screen will return to the Maintenance menu.

• If your printout looks like pattern B (lines are missing or streaks are present): Cleaning is required. Select “Also B,” then select Yes on the cleaning confirmation screen. The printer will start cleaning the print head.

You will need a sheet of A4 or Letter-sized plain paper.

1. Ensure the printer is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

3. Select (Setup) on the HOME screen.

4. Select Maintenance.

5. Select Cleaning.

6. On the confirmation screen, select Yes. The printer will start cleaning the print head.

7. When the pattern print confirmation screen appears, select Yes. A nozzle check pattern will be printed.

8. Examine the printed nozzle check pattern to see if the issue is resolved.

Deep cleaning consumes more ink than standard cleaning and should only be performed if standard cleaning does not resolve the print quality issue. You will need a sheet of A4 or Letter-sized plain paper.

1. Ensure the printer is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

3. Select (Setup) on the HOME screen.

4. Select Maintenance.

5. Select Deep Cleaning.

6. On the confirmation screen, select Yes. The printer will start the deep cleaning process.

7. When the pattern print confirmation screen appears, select Yes. A nozzle check pattern will be printed.

8. When the completion message appears, select OK.

9. Examine the nozzle check pattern to see if the issue is resolved.

You will need a sheet of A4 or Letter-sized plain paper.

1. Ensure the printer is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the cassette.

3. Select (Setup) on the HOME screen.

4. Select Maintenance.

5. Select Print Head Alignment – Auto.

6. Confirm the message, then select Yes. The print head alignment sheet will be printed, and the print head will be aligned automatically.

7. When the completion message appears, select OK.

You will need two sheets of A4 or Letter-sized plain paper.

1. Ensure the printer is turned on and load two sheets of paper in the cassette.

2. Select (Setup) on the HOME screen.

3. Select Maintenance.

4. Select Print Head Alignment – Manual.

5. On the confirmation screen, select Yes. The first print head alignment pattern will be printed.

6. When the “Did the patterns print correctly?” message appears, confirm the pattern printed correctly and select Yes.

7. Select Next to go to the input screen for alignment values.

8. Examine the first printed patterns. In each column (A through N), find the pattern where the stripes are least noticeable and select the corresponding number on the touch screen.

9. After entering pattern numbers for columns B to N, select OK.

10. Check the message and select OK. The second set of patterns will be printed.

11. Examine the second printed patterns. In each column (I through U), find the pattern where the stripes are least noticeable and select the corresponding number on the touch screen.

12. After entering pattern numbers for columns P to U, select OK.

13. When the completion message appears, select OK.

The Canon IJ Printer Assistant Tool can be started in the following ways on a Windows computer:

• Click the “Maintenance and Preferences” icon in the Maintenance tab of the printer driver.

• From the Windows Start menu, navigate to (All apps, Apps, or All Programs ->) Canon Utilities -> IJ Printer Assistant Tool.

You can clean the print heads using the Canon IJ Printer Assistant Tool.

For a standard Cleaning:

1. Open the Canon IJ Printer Assistant Tool.

2. Click Cleaning.

3. In the Print Head Cleaning dialog box, select the ink group you want to clean and click Start.

4. After the process completes, click OK. The Nozzle Check dialog box will open.

5. Click Print Check Pattern to check if the print quality has improved.

For a Deep Cleaning:

Perform a Deep Cleaning if two standard cleaning attempts do not resolve the issue. This process is more thorough and uses more ink.

1. Open the Canon IJ Printer Assistant Tool.

2. Click Deep Cleaning.

3. In the Deep Cleaning dialog box, select the ink group to clean and click Start.

4. After the process completes, click OK. The Nozzle Check dialog box will open.

5. Click Print Check Pattern to check the results.

When an error message indicates the maintenance cartridge is nearly full or full, follow these steps to replace it:

1. Prepare a new maintenance cartridge (Model MC-G01). Remove it from its package.

2. Remove the coin screw from the maintenance cover (C) on the back of the printer.

3. Remove the maintenance cover.

4. Pull out the used maintenance cartridge. Hold it by its upper portion to avoid touching the bottom.

5. Immediately place the used cartridge into the plastic bag that came with the new one and seal it tightly to prevent ink leakage.

6. Insert the new maintenance cartridge straight into the printer until it stops.

7. Attach the maintenance cover by aligning the tab on the back with the hole on the printer.

8. Insert the coin screw into the screw hole and turn it clockwise to secure it.

1. Make sure your CANON GX6100 is turned on.

2. Select (Hint) on the HOME screen.

3. Select “Maintenance cart. info..”.

The screen will display the estimated used space of the maintenance cartridge. If a symbol with an exclamation mark appears, it means the cartridge is almost full and you should prepare a new one.

When relocating your printer, follow these steps to prevent damage and ink leakage:

1. Select (Setup) on the HOME screen.

2. Select Maintenance.

3. Select Transport mode.

4. Confirm the message, then select Yes. The power will turn off automatically.

5. Check that the ON lamp is off, then unplug the power cord.

6. Retract the paper output tray.

7. Retract the paper support and close the rear tray cover.

8. Unplug any cables from the computer and the printer.

9. Use adhesive tape to secure all covers on the printer to keep them from opening. Then, pack the printer in a plastic bag and seal it.

10. Pack the printer in a sturdy box with its bottom facing down, using sufficient protective material. Mark the box “THIS SIDE UP”, “FRAGILE”, or “HANDLE WITH CARE”.

Important:

• Ensure the box remains flat and is not turned upside down or on its side.

• When carrying the printer, do not hold it by the cassette.

If you have entered personal data, passwords, or other security settings on the printer, this information may be stored in the printer’s memory. To keep your personal information safe, be sure to reset all printer settings before sending it for repair, lending, transferring, or disposing of it.

You can reset the settings through the printer’s operation panel.

To maintain optimal printing quality and prevent the print head from drying or clogging, follow these rules:

• Never unplug the power cord until the power is turned off! When you press the ON button to turn off the power, the printer automatically caps the print head to prevent it from drying. Unplugging the power cord before the power-down sequence is complete can cause drying or clogging.

• Print periodically! The print head can dry out if the printer is not used for a long time. It is recommended to use the printer at least once a month.

Front View:

• A: Paper Support: Extend to load paper in the rear tray.

• B: Rear Tray Cover: Open to load paper.

• C: Rear Tray: Load paper here.

• D: Paper Guides (Rear Tray): Align with the sides of the paper stack.

• E: Paper Guides (Cassette): Align with the sides of the paper stack in the cassette.

• F: Cassette: Load A4, B5, A5, or Letter-sized plain paper here.

• G: Paper Output Tray: Printed paper is ejected here.

• H: Operation Panel: Use to change settings and operate the printer.

• I: ADF (Auto Document Feeder): Load documents for automatic scanning.

• J: Document Feeder Cover: Open to clear jammed documents.

• K: Document Tray: Load documents into the ADF.

• L: Document Output Slot: Scanned documents from the ADF are delivered here.

• M: Document Stopper: Supports ejected originals from the ADF.

• N: Document Guide: Adjust to match the width of the document in the ADF.

• O: Document Cover: Open to load an original on the platen.

• P: Platen: Load an original here for scanning or copying.

• Q: USB Flash Drive Port: Insert USB flash drives here.

Rear View:

• A: USB Port: Connect to a computer with a USB cable.

• B: Wired LAN Connector: Connect to a LAN with a LAN cable.

• C: Power Cord Connector: Plug in the supplied power cord.

• D: Rear Cover: Detach when removing jammed paper.

• E: Transport Unit: Open when removing jammed paper.

• F: Maintenance Cover: Open when replacing the maintenance cartridge.

• G: Maintenance Cartridge: Absorbs ink used for cleaning.

Inside View:

• A: Scanning Unit / Cover: Open to refill ink tanks and remove jammed paper.

• B: Ink Tank Covers: Open to refill ink tanks.

• C: Tank Caps: Open to refill ink tanks.

• D: Ink Tanks: Black ink on the left, color inks (cyan, magenta, yellow) on the right.

• E, F, G: Ink Level Lines: Upper Limit Line, Single Dot, and Lower Limit Line.

• H: Ink Valve Lever: Operate when transporting the printer.

• I: Print Head Holder: The print head is pre-installed here.

Turning On the Printer:

Press the ON button. The ON lamp will flash and then remain lit, indicating the printer is on.

Turning Off the Printer:

1. Press the ON button to turn the printer off.

2. Confirm that the ON lamp is off.

Important: Always use the ON button to turn off the printer. When you unplug the power cord, confirm that the ON lamp is off first. Unplugging the power cord while the ON lamp is lit or flashing can cause drying or clogging of the print head.

If your CANON GX6100 is not printing, follow these checks:

Check 1: Make sure the printer is turned on.

Ensure the printer is securely plugged in and the ON lamp is lit. If the screen is in sleep mode, touch it to wake it up.

Check 2: Make sure the cassette is correctly inserted.

Ensure there are no objects under the printer and that the cassette is pushed flatly into the printer until it stops.

Check 3: Make sure the printer is properly connected to the computer.

• USB Cable: Ensure it is securely connected to both devices. Try a different USB port or a new cable if problems persist.

• Network Connection: Ensure the printer is correctly set up for network use.

Check 4: Make sure paper settings match the loaded paper.

If the paper settings don’t match the loaded paper, an error message will appear. Follow the instructions on the screen.

Check 5: Delete unnecessary print jobs.

Open the print queue on your computer and delete any old or stuck print jobs.

Check 6: Is your printer’s driver selected when printing?

In the Print dialog box, ensure that “Canon GX6100 series” is selected as the printer.

Check 7: Are you trying to print a large data file? (Windows)

Large files take longer to start printing. If it doesn’t start after a while, enable “Prevention of Print Data Loss” in the Print Options dialog box.

Check 8: If using a WSD Printer Driver (Windows), it may not be able to print.

Disable WSD by going to (Setup) > Printer settings > LAN settings > Advanced > WSD settings and select Disable.

Check 9: Restart your computer.

If printing from a computer, restarting it may resolve the issue.

If your printer is showing a “No Paper” error or fails to feed paper, follow these checks:

Check 1: Ensure the printer is on a flat, stable surface.

Check 2: Make sure paper is loaded correctly in the rear tray or cassette.

Check 3: Check your paper loading technique. Align paper edges, do not exceed the load limit, and always load in portrait orientation.

Check 4: Check if the paper is too thick or curled. Use only supported media types.

Check 5: If loading envelopes or Hagaki, ensure they are prepared and loaded correctly in portrait orientation.

Check 6: Make sure the media type and paper size settings in your print job match the paper loaded in the printer.

Check 7: Check for any foreign objects in the rear tray. If you find any, turn off and unplug the printer, then carefully remove the object.

Check 8: Clean the Paper Feed Roller. This can be done through the printer’s maintenance menu.

Check 9: If two or more sheets feed at once from the cassette, clean the inside of the cassette.

Check 10: Make sure the transport unit on the rear of the printer is attached properly.

If your print results are unsatisfactory (e.g., streaks, misaligned lines, uneven colors), perform these checks:

Check 1: For plain paper, ensure “Print target for plain paper” is set to “Text and photos”.

You can find this setting under Setup > Printer settings > Print settings on the HOME screen.

Check 2: Do the page size and media type settings match the loaded paper?

Incorrect settings can cause poor color quality or scratches. Check the settings on the printer’s operation panel, in your computer’s printer driver, or on your smartphone app.

Check 3: Make sure the appropriate print quality is selected.

If you notice blurs or uneven colors, increase the print quality setting and try again.

Check 4: If the problem persists, identify the specific issue and follow the corresponding solution.

• Ink Does Not Come Out / Blurry / Inaccurate Colors / Streaks: Check if print head nozzles are clogged by printing a nozzle check pattern and performing a print head cleaning if necessary.

• Lines Are Misaligned/Distorted: Perform a print head alignment.

• Printed Surface Is Smudged/Scratched/Paper Curls: Check paper type, correct any paper curl, and consider using the “Prevent paper abrasion” setting.

If your scanner is not working, follow these troubleshooting steps depending on your operating system:

For Windows:

• Check 1: Make sure the printer is turned on.

• Check 2: Check for any printer error messages.

• Check 3: (USB Connection) Connect the USB cable to a different USB port on the computer.

• Check 4: (USB Connection) If using a USB hub, connect the cable directly to the computer.

• Check 5: (Network Connection) Check the connection status and reconnect if needed.

• Check 6: Restart the computer.

• Check 7: Reinstall the MP Drivers.

For macOS:

• Check 1: Make sure the printer is turned on.

• Check 2: Check for any printer errors.

• Check 3: (Network Connection) Check the connection status and reconnect if needed.

• Check 4: (USB Connection) Connect the USB cable to a different USB port on the computer.

• Check 5: (USB Connection) If using a USB hub, connect the cable directly to the computer.

• Check 6: Restart the computer.

• Check 7: To scan from the operation panel with a USB connection, ensure “Enables scanning from the operation panel” is selected in the IJ Scan Utility Lite settings.

Cause: This error indicates an issue with paper in the rear tray. Possible causes include:

• There is no paper in the rear tray.

• Paper is not loaded properly in the rear tray.

• There is a foreign object in the rear tray.

What to Do:

• Load paper correctly in the rear tray and follow the messages on the printer’s touch screen.

• If there is a foreign object, refer to the manual for instructions on how to remove it.

Cause: This error indicates an issue with paper in the cassette. Possible causes include:

• There is no paper in the cassette.

• Paper is not loaded properly in the cassette.

What to Do:

After loading paper correctly in the cassette, follow the messages displayed on the printer’s touch screen. This error may also occur if the transport unit is not installed correctly.

Cause: The print head may be damaged.

What to Do: The action depends on what you want to do.

• To PRINT or COPY: Turn the printer off, then turn it back on. If this does not solve the problem, the printer needs repair.

• To SCAN: Press the Stop button on the printer. You will then be able to scan from the printer or from an external device like a computer or smartphone.

Cause: The maintenance cartridge is full.

What to Do:

• To PRINT or COPY: You must replace the maintenance cartridge.

• To SCAN: You can continue scanning by pressing the Stop button on the printer or by initiating the scan from a computer or other device. You can also replace the maintenance cartridge to resume all functions.

Cause: Shipping tape or protective material may still be attached to the print head holder.

What to Do: Open the scanning unit / cover and make sure that all shipping tape and protective material have been removed from the print head holder. If any remains, remove it and close the scanning unit / cover.

Cause: A printer error has occurred.

What to Do:

1. Cancel printing and turn off the printer.

2. Check to make sure the print head holder’s motion is not blocked by jammed paper, protective material, etc. Remove any obstruction.

Important: When clearing an obstruction, be careful not to touch the clear film (A), white belt (B), or tubes (C), as this could damage the printer.

3. Turn the printer back on.

If the problem is not solved, contact a Canon service center for repair.

Cause: A printer error has occurred.

What to Do:

1. Turn off the printer and unplug it.

2. Wait about 10 minutes, then plug the printer in again and turn it back on.

3. Perform “Replace Ink in Print Head”.

If the error recurs after these actions, contact a Canon service center for repair.

Cause: A printer error has occurred.

What to Do:

1. Turn off the printer and unplug it.

2. Plug in the printer again and turn it back on.

If this does not solve the problem, contact a Canon service center for repair.