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What do the symbols and conventions in the user’s guide for the BROTHER DCP-L2665DW mean?
The following symbols and conventions are used throughout the User’s Guide for the BROTHER DCP-L2665DW:
| WARNING | Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. |
| CAUTION | Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. |
| IMPORTANT | Indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality. |
| NOTE | Specifies the operating environment, conditions for installation, or special conditions of use. |
| Tips icon | Indicates helpful hints and supplementary information. |
| Electrical Hazard icon | Alerts you to possible electrical shock. |
| Fire Hazard icon | Alerts you to the possibility of a fire. |
| Hot Surface icon | Warns you not to touch hot machine parts. |
| Prohibition icon | Indicates actions you must not perform. |
| Bold | Identifies buttons on the machine’s control panel or computer screen. |
| Italics | Emphasises an important point or refers you to a related topic. |
| Courier New | Identifies messages shown on the machine’s LCD. |
What should I check on my BROTHER DCP-L2665DW before attempting a printing operation?
Before attempting any printing operation with your BROTHER DCP-L2665DW, confirm the following:
• Make sure you have installed the correct software and drivers for your machine.
• For USB or network cable users: Make sure the interface cable is physically secure.
Firewall (Windows)
If your computer is protected by a firewall and you are unable to network print or network scan, you may need to configure the firewall settings. If you are using the Windows Firewall and you installed the drivers using the steps in the installer, the necessary firewall settings have been already set. If you are using any other personal firewall software, refer to the User’s Guide for your software or contact the software manufacturer.
What are the functions of the buttons on the control panel of the BROTHER DCP-L2665DW?
The control panel of the BROTHER DCP-L2665DW includes a touchscreen and a touchpanel with several key buttons:
1. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
2. Touchpanel
• Back: Press to go back to the previous menu.
• Home: Press to return to the Home screen.
• Cancel: Press to cancel an operation.
3. LED Power Indicator
The LED lights up depending on the machine’s power status.
4. Power On/Off
• Turn the machine on by pressing the power button.
• Turn the machine off by pressing and holding down the power button. The touchscreen LCD displays [Shutting Down] and stays on for a few seconds before turning off.
What do the various icons and indicators on the touchscreen LCD of the BROTHER DCP-L2665DW mean?
The Home screen on your BROTHER DCP-L2665DW displays the machine’s status when it is idle. Press the left or right arrows to display other Home screens. The available features may vary. Here are the common icons and their meanings:
1. Date & Time: Displays the date and time set on the machine.
2. Modes:
• [Fax]: Press to access Fax mode.
• [Copy]: Press to access Copy mode.
• [Scan]: Press to access Scan mode.
• [Secure Print]: Press to access the Secure Print option.
• [Web]: Press to connect the Brother machine to an Internet service.
• [Apps]: Press to connect the Brother machine to the Brother Apps service.
• [2 in 1 ID Copy]: Press to access 2in1(ID) Copy option.
3. Toner: Displays the remaining toner life. Press to access the Toner menu.
4. [Settings]: Press to access the Settings menu. A lock icon will appear if Setting Lock is enabled.
5. Wireless Status (for wireless models): Press to configure wireless settings. A four-level indicator displays the current wireless signal strength (0 to Max). If it shows “Wireless LAN Disabled”, the connection is off.
6. [Shortcuts]: Press to create Shortcuts for frequently-used operations. There are three Shortcuts tabs available, with six Shortcuts on each tab, for a total of 18.
Other Icons:
• Stored Fax(es): An icon at the top of the screen shows the number of received faxes in memory. Press the icon and then [Yes] to print them.
• Warning icon: This icon appears when there is an error or maintenance message. Press the message area to view details, then press the cancel icon to return to Ready Mode.
How do I navigate the menus on the touchscreen LCD of my BROTHER DCP-L2665DW?
Press your finger on the LCD to operate it. To display and access all the options, press the up, down, left, or right arrows on the LCD to scroll through them. The following steps explain how to navigate through changing a machine setting, using the LCD Backlight as an example.
IMPORTANT: DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine.
NOTE: DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine, as this may cause an error.
1. Press the settings icon.
2. Press [All Settings].
3. Press the up or down arrow to display the [General Setup] option, and then press [General Setup].
4. Press the up or down arrow to display the [LCD Settings] option, and then press [LCD Settings].
5. Press [Backlight].
6. Press the desired setting (e.g., [Med]).
7. Press the Home icon to return to the main screen.
How can I change the main Home screen on my BROTHER DCP-L2665DW?
You can change the LCD on your BROTHER DCP-L2665DW to display a specific Home screen or Shortcut screen as the default. When the machine is idle or you press the Home button, the touchscreen will return to the screen you set.
1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Home Screen].
2. Press the up or down arrow to display the screen settings, and then press the setting you want.
3. Press the Home button.
The LCD now displays your selected screen as the main screen.
How do I enter text on my BROTHER DCP-L2665DW?
When you need to enter text on your BROTHER DCP-L2665DW, a keyboard appears on the LCD. The available characters and keyboard layout may differ depending on your country and the operation you are performing.
• To cycle between letters, numbers, and special characters, press the corresponding icon (e.g., A 1 @).
• To cycle between lowercase and uppercase letters, press the shift icon (e.g., ↑aA).
• To move the cursor to the left or right, press the left or right arrow icons.
• To enter a space, press [Space].
Making corrections:
• If you entered a character incorrectly, press the left or right arrow to move the cursor to the incorrect character and press the backspace key. Enter the correct character.
• To insert a character, press the left or right arrow to move the cursor to the correct place, and then enter the character.
• Press the backspace key for each character you want to erase, or press and hold the backspace key to erase all the characters.
How do I load paper into the paper tray of my BROTHER DCP-L2665DW?
To load paper into the paper tray of your BROTHER DCP-L2665DW, follow these steps:
1. Pull the paper tray completely out of the machine.
2. Press and slide the paper guides to fit the paper size you are loading. Press the green release levers to slide the paper guides.
3. Fan the stack of paper well.
4. Load paper in the paper tray with the printing surface face down.
5. Make sure the paper is below the maximum paper mark (▼▼▼). Overfilling the paper tray can cause paper jams.
6. Slowly push the paper tray completely into the machine.
7. Lift the support flap to prevent paper from sliding off the output tray.
Note: When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings on the machine or on your computer.
How do I change the paper size and type settings on my BROTHER DCP-L2665DW?
When you change the size and type of paper you load in the tray, you must also change the Paper Size and Paper Type settings on the LCD of your BROTHER DCP-L2665DW.
1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting] > [Paper Type].
2. Press the up or down arrow to display the paper type options, and press the option you want.
3. Press [Paper Size].
4. Press the up or down arrow to display the paper size options, and press the option you want.
5. Press the Home button.
How do I load documents into the Automatic Document Feeder (ADF) on my BROTHER DCP-L2665DW?
Use the ADF on your BROTHER DCP-L2665DW when copying or scanning multi-page, standard-sized documents. The ADF can hold up to 50 sheets of standard 80 g/m² paper.
IMPORTANT:
• DO NOT leave thick documents on the scanner glass, as this may cause the ADF to jam.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, glued, or taped.
• DO NOT use cardboard, newspaper, or fabric.
• To avoid damaging your machine, DO NOT pull on a document while it is feeding through the ADF.
Supported Document Sizes:
• Length: 147.3 to 355.6 mm
• Width: 105 to 215.9 mm
• Weight: 60 to 105 g/m²
Steps to load documents:
1. Unfold the ADF document output support flap.
2. Fan the pages well.
3. Stagger the pages of your document and load it into the ADF face up and top edge first.
4. Adjust the paper guides to fit the width of your document.
How do I load documents on the scanner glass of my BROTHER DCP-L2665DW?
Use the scanner glass on your BROTHER DCP-L2665DW to copy or scan one page at a time. This is also recommended for important or fragile documents.
NOTE: To use the scanner glass, the ADF must be empty.
Supported Document Sizes:
• Length: Up to 300 mm
• Width: Up to 215.9 mm
• Weight: Up to 2kg
Steps to load a document:
1. Lift the document cover.
2. Place the document on the scanner glass face down.
3. Place the corner of the page in the upper left corner of the scanner glass, aligning it with the guides.
4. Close the document cover. If the document is a book or is thick, gently press on the document cover.
How do I make a one-sided copy with my BROTHER DCP-L2665DW?
Follow these steps to make a standard one-sided copy on your BROTHER DCP-L2665DW:
1. Make sure you have loaded the correct size paper in the paper tray.
2. Do one of the following:
• Place the document face up in the Automatic Document Feeder (ADF). We recommend using the ADF if you are copying multiple pages.
• Place the document face down on the scanner glass. Use the scanner glass for important or fragile documents.
3. Press [Copy]. The copy screen appears on the LCD.
4. To enter the number of copies you want, do one of the following:
• Press [-] or [+] on the LCD.
• Press the number of copies field (e.g., ×01) to display a numeric keypad on the LCD, enter the number of copies, and then press [OK].
5. Press [Start].
How do I make two-sided (duplex) copies on my BROTHER DCP-L2665DW?
You can reduce paper usage by copying onto both sides of the paper. Select a 2-sided copy layout before you start.
NOTE: If you select [2-sided⇒2-sided], you must use the scanner glass, not the ADF.
1. Load your document.
2. Press [Copy].
3. Enter the number of copies.
4. Press [Options].
5. Press the up or down arrow to display the [2-sided Copy] option, and then press [2-sided Copy].
6. Press the up or down arrow to display the layout options (e.g., 1-sided to 2-sided Long Edge, 2-sided to 2-sided, etc.), and then press the option you want.
7. When finished, press [OK].
8. Press [Start].
• If you placed the document in the ADF, the machine scans the pages and starts printing.
• If you are using the scanner glass, the machine will scan the first page. Place the next page on the scanner glass, and then press [Continue] to scan it. After scanning all pages, press [Finish].
How can I enlarge or reduce a copy on my BROTHER DCP-L2665DW?
You can select an enlargement or reduction ratio to resize your copied data on the BROTHER DCP-L2665DW.
1. Load your document.
2. Press [Copy].
3. Enter the number of copies.
4. Press [Options].
5. Press the up or down arrow to display the [Enlarge/Reduce] option, and then press [Enlarge/Reduce].
6. Press the up or down arrow to display the available options, and then press the option you want to change.
7. Do one of the following:
• If you select [Enlarge] or [Reduce], press the preset ratio you want to use.
• If you select [Custom(25-400%)], press the backspace key to erase the displayed percentage, or use the arrows to move the cursor, and then enter a ratio from 25% to 400%. Press [OK].
• If you select [100%] or [Auto], go to the next step. Note: [Auto] is only available when using the ADF.
8. When finished, press [OK].
9. Press [Start].
How do I cancel a print job on my BROTHER DCP-L2665DW?
To cancel a print job on your BROTHER DCP-L2665DW, press the Cancel button on the touchpanel.
To cancel multiple print jobs, press and hold the Cancel button for about four seconds.
How do I replace the toner cartridge in my BROTHER DCP-L2665DW?
Follow these steps to replace the toner cartridge:
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly from the machine.
4. Push down the green lock lever and take the old toner cartridge out of the drum unit.
5. Unpack the new toner cartridge.
6. Remove the protective cover.
7. Hold the new toner cartridge by the handle and shake it from left to right several times to distribute the toner evenly. Then push it firmly into the drum unit until it locks into place.
8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and back again several times.
9. Be sure to return the green tab to the Home position (▲). The arrow on the tab must be aligned with the arrow on the drum unit.
10. Reinsert the toner cartridge and drum unit assembly back into the machine.
11. Close the front cover of the machine.
IMPORTANT: After replacing a toner cartridge, DO NOT turn the machine off or open the front cover until the machine’s display returns to Ready Mode.
How do I replace the drum unit in my BROTHER DCP-L2665DW?
Follow these steps to replace the drum unit:
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly from the machine.
4. Push down the green lock lever and take the toner cartridge out of the drum unit.
5. Unpack the new drum unit.
6. Push the toner cartridge firmly into the new drum unit until it locks into place. Ensure it is put in correctly to prevent it from separating.
7. Reinsert the toner cartridge and drum unit assembly back into the machine.
8. Close the front cover of the machine.
After installing the new drum unit, you must reset the drum counter.
How do I reset the drum counter on my BROTHER DCP-L2665DW?
When you replace the drum unit with a new one on your BROTHER DCP-L2665DW, you must reset the drum counter.
IMPORTANT: DO NOT reset the drum counter unless you are replacing the drum unit.
1. Make sure the machine is turned on.
2. Close the front cover of the machine.
3. Press the Cancel button to clear the error message if it is displayed.
4. Press the Toner icon until the touchscreen message changes.
5. Press [Drum].
6. Press [Yes].
How should I clean my BROTHER DCP-L2665DW?
Clean the outside and inside of the machine regularly with a dry, lint-free cloth.
WARNING: DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire. Instead, use only a dry, lint-free cloth.
IMPORTANT:
• DO NOT use isopropyl alcohol to remove dirt from the control panel, as it may cause cracks.
• To avoid print quality problems, DO NOT touch the shaded parts of the toner cartridge and drum unit shown in the illustrations in the PDF.
What should I do if my BROTHER DCP-L2665DW displays the error message “2-sided Disabled”?
If the “2-sided Disabled” error message appears on your BROTHER DCP-L2665DW, it is due to one of the following causes:
• Cause: The back cover of the machine is not closed completely.
Action: Close the back cover of the machine until it locks in the closed position.
• Cause: The 2-sided tray is not installed completely.
Action: Install the 2-sided tray firmly in the machine.
What does the “Access Denied” message on my BROTHER DCP-L2665DW mean?
Cause: The function you want to use is restricted by Secure Function Lock 3.0.
Action: Call your administrator to check your Secure Function Lock Settings.
What should I do if my BROTHER DCP-L2665DW displays a “Cannot Detect” error?
Cause: Your machine cannot detect the drum unit or the toner cartridge.
Action: Remove the toner cartridge and drum unit assembly. Remove the toner cartridge from the drum unit, and reinstall the toner cartridge back in the drum unit. Reinstall the toner cartridge and drum unit assembly back in the machine.
What should I do if my BROTHER DCP-L2665DW shows a “Cannot Print ##” error?
Cause: The machine has a mechanical problem.
Action:
• Press and hold the power button to turn the machine off, wait a few minutes, and then turn it on again.
• If the problem continues, contact Brother customer service or your local Brother dealer.
What does the “Cooling Down” message on my BROTHER DCP-L2665DW mean?
Cause: The temperature of the inside of the machine is too hot. The machine will pause its current print job and enter cooling down mode. During this time, you will hear the cooling fan running.
Action: Wait until the machine has finished cooling down. Ensure all vents on the machine are clear of obstructions. When the machine has cooled down, it will resume printing. If the fan is not spinning, disconnect the machine from power for several minutes, then reconnect it.
What should I do if my BROTHER DCP-L2665DW displays the “Cover is Open” error?
If your BROTHER DCP-L2665DW shows a “Cover is Open” message, check the following:
• Cause: The front cover is not completely closed.
Action: Open and then firmly close the front cover of the machine.
• Cause: The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power.
Action: Close the fuser cover located inside the back cover of the machine.
• Cause: The ADF cover is not completely closed.
Action: Close the ADF cover. If the problem persists, press and hold the power button to turn the machine off, wait a few minutes, and then turn it on again.
What should I do if my BROTHER DCP-L2665DW shows a “Document Jam” error?
Cause: The document was not inserted or fed correctly, or the document scanned from the ADF was too long.
Action:
1. Remove the jammed paper from the ADF unit.
2. Clear any debris or scraps of paper from the ADF unit paper path.
3. Press the Cancel button.
What does the “Drum !” message mean on my BROTHER DCP-L2665DW?
Cause: The corona wire on the drum unit must be cleaned.
Action: Clean the corona wire on the drum unit by sliding the green tab.
How can I resolve a “Jam 2-sided” error on my BROTHER DCP-L2665DW?
Cause: The paper is jammed in the 2-sided paper tray.
Action: Pull the paper tray and the 2-sided tray out completely, open the back cover and then remove all jammed paper. Close the back cover, and put the paper tray and the 2-sided tray firmly back in the machine.
What should I do if my BROTHER DCP-L2665DW shows “Jam Inside”?
Cause: Paper is jammed inside the machine.
Action: Open the front cover and remove the toner cartridge and drum unit assembly. Pull out all jammed paper. Close the front cover. If the error message remains, press Retry.
How do I clear a “Jam Rear” error on my BROTHER DCP-L2665DW?
Cause: Paper is jammed in the back of the machine.
Action: Open the fuser cover and remove all jammed paper. Close the fuser cover. If the error message remains, press Retry.
How do I fix a paper jam in Tray 1 (“Jam Tray 1”) on my BROTHER DCP-L2665DW?
Cause: The paper is jammed in the indicated paper tray.
Action: Pull the paper tray out completely and gently remove all jammed paper. Put the paper tray firmly back in the machine.
Why does my BROTHER DCP-L2665DW display a “No Paper” message?
Cause: The machine is out of paper, or paper is not loaded correctly in the paper trays.
Action:
• Refill paper in the paper trays. Make sure the paper guides are set to the correct size.
• If paper is in the tray, remove it and load it again. Make sure the paper guides are set to the correct size.
• Do not overfill the paper tray.
What does the “Out of Memory” message mean on my BROTHER DCP-L2665DW?
Cause: The machine’s memory is full.
Action:
If a fax-sending or copy operation is in process:
• Press the Cancel button or Quit, and wait until the other operations in progress finish, and then try again.
• Press Send Now to send the pages scanned so far.
• Clear the data in the memory. To gain extra memory, you can turn off Memory Receive.
• Print the faxes that are in the memory.
If a print operation is in process:
• Reduce the resolution.
• Clear faxes from the memory.
What should I do when my BROTHER DCP-L2665DW shows “Replace Toner”?
Cause: The toner cartridge is at the end of its life. The machine stops all print operations. While memory is available, faxes are stored in the memory.
Action: Replace the toner cartridge with a new one.
What should I do if my BROTHER DCP-L2665DW displays a “Self-Diagnostic” error message?
Cause: The fuser unit does not work correctly or is too hot.
Action: Press and hold the power button to turn the machine off, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the power on.
How do I fix a “Wrong Toner Cartridge” error on my BROTHER DCP-L2665DW?
Cause: The installed toner cartridge is not correct for your machine.
Action: Remove the toner cartridge from the drum unit, and install a toner cartridge with the correct supply product code.
How do I resolve printing problems with my BROTHER DCP-L2665DW?
| Difficulties | Suggestions |
|---|---|
| The machine prints the first couple of pages correctly, then some pages have missing text. | Confirm that the Brother printer driver is selected in your application’s Print window. Check the settings in your application to make sure they are set up to work with your machine. Your machine is not receiving all of the data sent from the computer. Make sure you connected the interface cable correctly. |
| Cannot print on 1-sided or 2-sided. | (Windows) Change the 2-sided option in the printer driver. If you want to make a temporary change, select None or 2-sided in the printer driver from your application. If you want to make a permanent change, change the default printer driver settings. |
| The machine does not print on both sides of the paper even though the printer driver setting is 2-sided and the machine supports automatic 2-sided printing. | Check the paper size setting in the printer driver. You must select A4 paper. Supported paper weight is 60 to 105g/m². |
| Print speed is too slow. | Reduce the resolution in the printer driver. If you have enabled Quiet Mode, disable it in the printer driver or the machine’s menu. When printing continuously, the printing speed may be automatically reduced to lower the temperature inside the machine. |
| The machine does not feed paper. | If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it. Fan the stack of paper well and place it back to the paper tray. Reduce the amount of paper in the paper tray, and then try again. Clean the paper pick-up rollers. |
| The machine does not feed envelopes. | Load one envelope at a time in the manual feed slot. Your application must be set to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. |
| Print position is misaligned with the preprinted objects. | Adjust the print position using the Print Position setting for each paper tray. |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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