BROTHER DCP-L2640DN (01) PDF Document

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What do the symbols and conventions in the user’s guide for the BROTHER DCP-L2640DN mean?

The user’s guide for your BROTHER DCP-L2640DN uses the following symbols and conventions:

WARNING	Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION	Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT	Indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE	Specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons	Indicate helpful hints and supplementary information.
Electrical Hazard icons	Alert you to possible electrical shock.
Fire Hazard icons	Alert you to the possibility of a fire.
Hot Surface icons	Warn you not to touch hot machine parts.
Prohibition icons	Indicate actions you must not perform.
Bold	Identifies buttons on the machine’s control panel or computer screen.
Italics	Emphasises an important point or refers you to a related topic.
Courier New	Identifies messages shown on the machine’s LCD.

What should I check before using my BROTHER DCP-L2640DN printer?

Before attempting any printing operation on your BROTHER DCP-L2640DN, confirm the following:

Make sure you have installed the correct software and drivers for your machine.
For USB or network cable users: Make sure the interface cable is physically secure.

Firewall (Windows)

If your computer is protected by a firewall and you are unable to network print or scan, you may need to configure the firewall settings. If you are using the Windows Firewall and installed the drivers using the installer, the necessary firewall settings have already been set. If you are using other personal firewall software, consult its user guide or the software manufacturer.

How do I use the control panel on my BROTHER DCP-L2640DN?

The control panel of your BROTHER DCP-L2640DN has several buttons and a Liquid Crystal Display (LCD) to help you operate the machine.

1. Liquid Crystal Display (LCD)

Displays messages to help you set up and use the machine. In Ready or Copy Mode, it shows:

Type of copy
Number of copies
Quality
Contrast
Copy ratio

2. Menu Buttons

Menu: Press to access the menu for programming your machine’s settings.
Clear: Press to delete entered data or cancel the current setting.
OK: Press to store your machine’s settings.
▲ or ▼: Press to scroll up or down through menus and options.

3. Function Buttons

Copy/Scan Options: Press to access temporary settings for scanning or copying.
Wi-Fi (for wireless models): Not applicable to the BROTHER DCP-L2640DN.
Scan: Press to switch the machine to Scan Mode.
2 in 1 (ID) Copy: Press to copy both sides of an identification card onto a single page.
2-sided (for certain models only): Press to copy on both sides of a sheet of paper.

4. Stop/Exit

Press to stop an operation.
Press to exit from a menu.

5. Start

Press to start copying.
Press to start scanning documents.

6. Power On/Off

Turn the machine on by pressing the power button.
Turn the machine off by pressing and holding the power button. The LCD displays [Shutting Down] and stays on for a few seconds before turning off.

How do I enter text on my BROTHER DCP-L2640DN?

When text is required on your BROTHER DCP-L2640DN, you can enter characters using the control panel.

Hold down or repeatedly press ▲ or ▼ to select a character from the list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!”#$%&'()*+,-./:;<=>?@[\]^_‘{|}~
Press OK when the character or symbol you want is displayed, and then enter the next character.
Press Clear to delete characters entered incorrectly.

Where are the input/output ports located on my BROTHER DCP-L2640DN?

The input/output ports on your BROTHER DCP-L2640DN are located on the back of the machine. They include:

1. 10BASE-T / 100BASE-TX port: For network models.

2. USB port: For direct connection to a computer.

When connecting the USB or network cable, follow the instructions in the software/driver installer.

How do I clear a document jam from the top of the ADF unit on my BROTHER DCP-L2640DN?

To clear a document jammed in the top of the Automatic Document Feeder (ADF) on your BROTHER DCP-L2640DN, follow these steps:

1. Remove any paper from the ADF that is not jammed.

2. Open the ADF cover.

3. Pull the jammed document out to the left. If the document rips or tears, be sure you remove any debris or scraps to prevent future jams.

4. Close the ADF cover.

5. Press Stop/Exit.

What is the procedure for removing a document jam from under the document cover of my BROTHER DCP-L2640DN?

If a document is jammed under the document cover of your BROTHER DCP-L2640DN, follow these steps to clear it:

1. Remove any paper from the ADF that is not jammed.

2. Lift the document cover.

3. Pull the jammed document out to the right. If the document rips or tears, ensure you remove all debris or scraps to prevent future jams.

4. Close the document cover.

5. Press Stop/Exit.

How do I remove small scraps of paper jammed in the ADF of my BROTHER DCP-L2640DN?

To remove small scraps of paper from the Automatic Document Feeder (ADF) of your BROTHER DCP-L2640DN, follow these steps:

1. Lift the document cover.

2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.

3. Close the document cover.

4. Press Stop/Exit.

How do I troubleshoot frequent paper jams or multiple sheets feeding on my BROTHER DCP-L2640DN?

If paper is jammed or multiple sheets of paper are fed together frequently on your BROTHER DCP-L2640DN, perform the following actions:

Clean the paper pick-up rollers and the separator pad of the paper trays.
Ensure paper is loaded correctly in the tray.
Set the correct paper size and paper type on both the machine and your computer.
Use the recommended paper types.

What should I do if my BROTHER DCP-L2640DN is not printing?

If your BROTHER DCP-L2640DN is not printing, check the following:

Ensure the machine is not in Power Off mode. If it is, press the power button and send the print data again.
Check that the correct printer driver has been installed and selected on your computer.
Check if the Status Monitor or the machine’s control panel displays an error.
Verify that the machine is online:

Windows:

1. Launch the Run dialog box (Windows key + R).

2. Type “control printers” and click OK.

3. Right-click your printer’s icon and select “See what’s printing”.

4. In the Printer menu, make sure “Use Printer Offline” is not selected.

Mac:

Open System Preferences or System Settings and select Printers & Scanners. If the machine is offline, delete it and add it again.
If the machine has stopped printing, cancel the print job, clear it from the machine’s memory, and send the print data again.

What do the wireless LAN report error codes mean for my BROTHER DCP-L2640DN?

If the Wireless LAN Report for your BROTHER DCP-L2640DN shows a connection failure, check the error code for the following solutions:

Error Code	Problem and Recommended Solutions
TS-01	The WLAN (Wi-Fi) is not enabled. Check the following points: • Enable the WLAN setting on your machine. • If a network cable is connected, disconnect it.
TS-02	The wireless router/access point cannot be detected. Check the following points: • Ensure the wireless router/access point is on. • Temporarily move your machine closer to the router/access point. • If MAC address filtering is used, confirm the machine’s MAC address is allowed. • If manually entered, verify the SSID and security information are correct. • Restart your wireless router/access point.
TS-04	Your machine does not support the authentication and encryption methods used. Change the authentication and encryption methods of your wireless router/access point to a supported method such as WPA-Personal, WPA2-Personal, WPA3-Personal, or OPEN with WEP/NONE.
TS-05	The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points: • Confirm the SSID and Network Key (Password) are correct. • Ensure correct case for upper and lower-case letters in the Network Key. • If using WEP with multiple keys, use only the first WEP key.
TS-06	The wireless security information is incorrect. Check the following points: • Confirm the Network Key and its case sensitivity. • Confirm the authentication/encryption methods match between the machine and the router. • If your router’s Stealth Mode is on, you may need to disable it.
TS-07	The machine cannot detect a wireless router/access point with WPS enabled. Check the following points: • Look for the WPS symbol on your router to confirm it supports WPS. • Ensure both your machine and the router are configured correctly for WPS setup.
TS-08	Two or more wireless routers/access points with WPS enabled are detected. Check the following points: • Ensure only one router/access point within range has WPS enabled. • Try to connect again after a few minutes to avoid interference.

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