BISSELL CROSSWAVE CORDLESS 2551 (01) PDF DOCUMENT

WARNING: READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING YOUR CROSSWAVE® CORDLESS.

Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

» Use indoors only.

» Do not allow to be used as a toy. Close attention is necessary when used by or near children.

» Do not use for any purpose other than described in this User’s Guide. Use only manufacturer’s recommended attachments.

» Do not charge with damaged cord or plug.

» Do not unplug by pulling on cord. To unplug, grasp the charger, not the cord.

» Do not handle 3-in-1 docking station, charging plug, or appliance with wet hands.

» Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.

» Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts of the appliance and its accessories.

» Use extra care when cleaning on stairs.

» Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.

» Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.

» Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).

» Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

» Always install float before any wet pick-up operation.

» Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

» Use only BISSELL® cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Formulas section of this guide.

» Keep appliance on a level surface.

» Do not carry the appliance while in use.

» Do not immerse. Use only on surfaces moistened by the cleaning process.

» Plastic film can be dangerous. To avoid danger of suffocation, keep away from babies and children.

» Always connect to a proper electrical socket.

» Keep cord away from heated surfaces.

» Do not use without filters in place.

» Turn off all controls before plugging or unplugging appliance.

» Do not charge the unit outdoors.

» Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.

» Use only with charger SIL, Model SSC-420085US.

» Recharge appliance only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of injury and fire when used with another battery pack.

» When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.

» Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

» Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C / 265°F may cause explosion.

» Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range 40-104°F. Charging improperly or at temperatures outside this range may damage the battery and increase the risk of fire.

» Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.

» Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

WARNING: Do not turn on your appliance on until you are familiar with all instructions and operating procedures.

WARNING: Risk of injury from moving parts. Brush may start unexpectedly. Turn off before cleaning or servicing.

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap. The box typically contains:

• Handle

• Body

• Multi-Surface Brush Roll

• 3-in-1 Docking Station with Charging Adapter Plug

• Rinse Cup

• Brush Roll Drying Tray with Rinse Funnel

• (2) Multi-Surface Pet with Febreze® Formula

• (2) Multi-Surface Formula

1. Upper Handle

2. SmartClean Fingertip Controls

3. Cleanout Cycle button and Battery Life Indicator

4. Strainer

5. Float Stack

6. Easy Remove Brush Roll Window

7. Integrated Carry Handle

8. Dirty Water Tank

9. Foot

10. Solution Spray Trigger

11. Clean Water Tank

12. Rinse Cup

13. 3-in-1 Docking Station

14. Charging Adapter Plug

WARNING: Do not plug in your CrossWave® Cordless until you are familiar with all instructions and operating procedures.

1. Insert the handle into the body of the unit until you hear a “click”.

2. On the back of the machine, align the Clean Water Tank with the grooves and slide the tank into place until you hear a “click”.

3. Wrap the charging adapter cord around the tabs on the bottom of the 3-in-1 Docking station.

4. Slide the over hang in the middle of the Brush Roll Drying Tray with Rinse Funnel down into the opening on the Storage Tray that is indicated with arrows. Then, place the Rinse Cup into the Rinse Funnel.

NOTE: The 3-in-1 Docking Station functions as a Rinse and Clean Out Tray, Charging Station, and Storage Tray for the machine and Brush Roll.

WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL® cleaning fluids intended for use with the hard floor device.

Keep plenty of CrossWave® formulas on hand so you can clean your hard floors and area rugs whenever it fits your schedule. Always use CrossWave® formulas in your machine. Other solutions may harm the machine and void the warranty.

Formula	Description
Multi-Surface Formula	Great for cleaning ALL sealed floors and area rugs
Wood Floor Formula	Restore your wood floors’ natural shine
Area Rug Formula	Removes stuck on and embedded dirt from area rugs
Multi-Surface Pet with Febreze® Formula	Removes pet odors to clean and refresh

WARNING: Overcharging may cause battery damage, fire or explosion.

1. Lift and place your CrossWave® Cordless onto the 3-in-1 Docking Station to charge.

2. Plug the adapter into a suitable wall outlet. The Battery Life Indicator Lights will illuminate when charging. If LED lights do not turn on, realign the unit on the 3-in-1 Docking Station.

3. For maximum run time, charge the unit for 4 hours prior to use. Refer to the charging status chart to understand the charging status.

NOTE: Make sure the unit is fully charged before first use. To check the battery status, remove the unit from the charging base and turn the unit ON by pressing either the Area Rug or Hard Floor button. The battery is fully charged when all three white status lights are illuminated.

NOTE: Keep the temperature range between 40-104 °F when charging the battery, storing unit or during use.

The LED light display will turn on when the unit is on or charging to show the battery life status. The LED lights are white, but one will be blinking red when the battery is at less than 10%.

TIP: Be sure to charge the unit when there is less than 10% power left, one LED flashing red.

Battery Status	LED Color	Light Behavior
100% to 70%	White	3 lights on
69% to 40%	White	2 lights on
39% to 10%	White	1 light on
9% to 1%	Red	1 light blinking, 2 second fade in and out
0%	N/A	Light off

1. The Clean Water Tank is located on the back of the machine. Lift the Clean Water Tank straight up to remove it from the machine.

2. Unscrew the cap from the Clean Water Tank. The tank has two measuring volumes depending on the amount of space you would like to clean.

3. Choose your cleaning area size:

• For large area cleaning (up to 700 sq ft): Fill the Clean Water Tank with warm tap water to the second water fill line. Then add formula to the second formula fill line.

• For small area cleaning (<350 sq ft): Fill the Clean Water Tank with warm tap water to the first water fill line. Then add formula to the first formula fill line.

4. Screw the cap back onto the Clean Water Tank.

5. On the back of the machine, align the Clean Water Tank with the grooves and slide the tank into place until you hear a “click”.

A few notes about filling the Clean Water Tank: Fill with warm (140°F/60°C MAX) tap water and add the appropriate BISSELL® solution. DO NOT USE BOILING WATER. DO NOT HEAT WATER OR TANK IN MICROWAVE.

1. Select cleaning mode: To start cleaning your hard floors, turn the machine ON by pressing the HARD FLOOR button. Once the setting is selected, the dry vacuum will turn on. To turn OFF, press the HARD FLOOR setting a second time.

2. Recline the body of the machine backward to start the Brush Roll spinning. To stop the Brush Roll from spinning, you will need to stand the machine upright.

3. Before each use, hold the Solution Spray Trigger for 10 seconds to prime the system with cleaning solution. LED lights illuminate when holding the trigger. NOTE: When solution is flowing, you will see bubbles forming at the edges of the Brush Roll Window.

4. To clean, hold the Solution Spray Trigger to apply solution on both forward and backward passes.

5. To dry hard floors faster, release the trigger and clean a second pass without dispensing solution.

TIP: When cleaning excessively dirty or muddy hard floors, or if your Brush Roll looks dirty, use the 3-in-1 Docking Station to rinse your Brush Roll before cleaning your area rugs.

TIP: For overly challenging and stuck-on messes on your hard floors, activate the RUG mode and hold your CrossWave® Cordless over the mess. Using short passes while holding the trigger allows the multi-surface brush to go to work.

ATTENTION: Do not over wet carpet. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.

NOTE: Before cleaning area rugs, test an inconspicuous area of the rug for colorfastness. Also, please check manufacturer’s tag before cleaning area rugs for any specialized cleaning instructions. Not for use on silk or delicate area rugs.

1. Select cleaning mode: To start cleaning your rugs, turn the machine ON by pressing the RUG button. Once the setting is selected, the dry vacuum will turn on. To turn OFF, press the RUG setting a second time.

2. Recline the body of the machine backward to start the Brush Roll spinning. To stop the Brush Roll from spinning, you will need to stand the machine upright.

3. Before each use, hold the Solution Spray Trigger for 10 seconds to prime the system with cleaning solution. LED lights illuminate when holding the trigger. NOTE: When solution is flowing, you will see bubbles forming at the edges of the Brush Roll Window.

4. To clean, hold the Solution Spray Trigger to apply solution on both forward and backward passes.

5. To dry area rugs faster, release the trigger and clean a second pass without dispensing solution.

NOTE: The RUG button dispenses twice the solution of the HARD FLOOR button to help with area rug cleaning.

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

NOTE: The unit will begin to charge once it is docked, assuming the 3-in-1 Docking Station is plugged in. Charging will pause when running the Clean Out cycle. Once the Clean Out cycle is complete, charging will resume.

1. Place the unit on the 3-in-1 Docking Station.

2. Fill the Rinse Cup with water.

3. Pour water into the Rinse Funnel on the 3-in-1 Docking Station to the MAX fill line.

4. Hold down the Clean Out button on top of the Carry Handle. The cycle only runs when the button is held down.

5. Hold down the Clean Out button for about 10 to 15 seconds to allow the unit to flush out and pick up all the water. Repeat as needed.

NOTE: The 3-in-1 Docking Station needs to be plugged into an outlet in order to run the clean out cycle. If the Clean Out button is held down over a minute, the unit will stop cleaning automatically.

6. Grasp the Brush Roll Window at the front of the window face and pull upward to remove.

7. Pull the Brush Roll out by grabbing the Brush Roll tab and pulling upward.

8. Place the Brush Roll upright in the Brush Roll Drying Tray to dry.

9. Remove the unit from the 3-in-1 Docking Station and wipe out the tray. Do NOT rinse under a faucet directly to avoid water going into the charging plug for safety issues.

10. Replace the Brush Roll by inserting the Brush Roll end into the right side of the foot. Then lock the pull tab into place by pressing downward.

11. Replace the Brush Roll Window by first lining up the window tabs with the edges of the foot. Then press the window back into place until you hear a “click”.

Put the unit away in a closet or basement until the next use. Store cleaner in a protected, dry area.

NOTE: Any solution remaining in the Clean Water Tank should be emptied prior to machine storage.

NOTICE: To reduce the risk of a leaking condition, do not store unit where freezing may occur. Damage to internal components may result.

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

Did You Know? The float is what prevents your Dirty Water Tank from overflowing. When your Dirty Water Tank is full, the float will shut off your suction motor creating a high-pitched sound indicating it is time to empty your Dirty Water Tank.

1. To release the Dirty Water Tank, press down on the recessed button on the top of the tank.

2. Grab the front handle while pressing down on the button and pull the Dirty Water Tank away from the unit.

3. Grasp the top of the Dirty Water Tank in the recessed areas on each side of the filter and pull upward to remove the top of the tank.

4. Remove the strainer from the Dirty Water Tank, then throw debris in the trash.

5. Pour dirty water out into a sink. Rinse the inside of the Dirty Water Tank.

6. Remove the filter from the top of the Dirty Water Tank by pulling it up.

7. Hand wash the filter and screen with warm water and mild detergent.

8. Rinse the float located at the bottom of the top of the Dirty Water Tank.

9. If the inside area where the Dirty Water Tank sits is dirty, wipe it clean with a rag or towel.

10. Leave parts out to dry before reassembling.

11. Place the filter assembly back into the top of the Dirty Water Tank.

12. Place the strainer back into the Dirty Water Tank.

13. Once parts are dry, reassemble and replace the top of the Dirty Water Tank.

14. Angle the Dirty Water Tank back into the body of the machine, inserting the bottom first. Then tilt the top of the dirt tank toward the machine and push into place until you hear a “click”.

NOTE: Make sure to clean your Dirty Water Tank and let all components dry out after each use to keep your product at its best.

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

1. Grasp the Brush Roll Window on the front of its face and pull upward to remove.

2. Pull the Brush Roll out by grabbing the Brush Roll tab and pulling upward.

3. With warm water, rinse your Brush Roll Window and Brush Roll.

4. If your Brush Roll chamber is dirty, clean with a rag or towel.

5. Let your Brush Roll and Brush Roll Window chamber dry before reassembling.

6. Replace the Brush Roll by inserting the Brush Roll end into the right side of the foot. Then lock the pull tab into place by pressing downward.

7. Replace the Brush Roll Window by first lining up both window tabs with the edges of the foot. Then press the window back into place until you hear a “click”.

TIP: Running your machine with a wet Brush Roll will help the Brush Roll dry faster. The trigger should not be pressed.

NOTE: The Brush Roll is not dishwasher or automatic washing machine safe. Please follow cleaning instructions above.

WARNING: This product contains lithium-ion rechargeable batteries. According to Federal and State regulations, removal and proper disposal of lithium-ion batteries is required.

NOTICE: Disconnecting the battery will destroy the appliance and invalidate the warranty.

Before proceeding, ensure that:

• The unit is disconnected from the 3-in-1 Docking Station.

• The Clean and Dirty Water Tank are empty or removed from the unit.

• You have a Phillips-head screwdriver, electrical tape and rubber handled wire cutters. All are required for disassembly.

Disposal Steps:

1. With a Phillips-head screwdriver, remove the 4 screws on the back of the unit. Then, lift off the back cover.

2. Cut the red positive (+) battery wire with rubber handled wire cutters. Wrap the end of the red cut wire with electrical tape. Then, individually cut the remaining battery wires.

3. Using a Phillips-head screwdriver, remove the 4 screws on the sides of the battery pack. Then, remove the battery pack from the unit.

4. Remove the 4 screws from the battery pack and lift off the top cover to expose the control panel and battery cells.

5. Remove the last two screws on the control panel.

6. Pull the control panel back from the battery pack. Then, with rubber handled wire cutters, clip all the metal poles to disconnect the battery pack from the control panel.

WARNING: To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Problem	Possible Causes	Remedies
Reduced spray OR no spray	Clean Water Tank may be empty	Refill tank
	Clean Water Tank may not be seated completely	Turn power OFF / Remove and reseat tank
	System isn’t completely primed	Hold trigger for 10 to 15 seconds
	Brush Roll Window is not latched in place	Turn power OFF / Unplug machine and re-install Brush Roll Window
	Not holding trigger to spray solution	Hold Spray Solution Trigger continuously while using the machine
	Spray tips on foot clogged	Use a pin to clean the spray tips located underneath the Brush Roll Window
Loss of suction power	Tanks may not be seated properly	Turn Power OFF / Remove both tanks and reseat them so they fit properly
	Dirty Water Tank has picked up maximum amount of dirty water and has reached full line	Empty Dirty Water Tank and make sure to make slow cleaning passes back and forth while cleaning
	Brush Roll Window is not latched in place	Turn Power OFF / Unplug machine and re-install Brush Roll Window
	Debris channel in foot is clogged	Clean the channel with a paper towel
	Filter clogged by debris	Remove debris clogging the filter screen and clean the filter
Brush Roll is not turning and/or 3 solid red LED lights	Brush Roll is not installed properly	Turn Power OFF / Unplug machine and follow instructions for replacing Brush Roll
	Machine is standing upright	Recline machine to turn the Brush Roll on
	Obstruction has caused Brush Roll to stop rotating	Turn Power OFF / Unplug machine and remove Brush Roll Window and Brush Roll to clean hair and string off of brush ends
	Obstruction has caused Brush Roll to stop and shut down machine indicated by 3 solid red LED lights.	Unplug machine to reset the system. While the machine is unplugged, remove the Brush Roll Window and Brush Roll to clean hair and string off of brush ends
Machine won’t turn on	Handle not inserted properly into body of machine	Remove the Handle and re-insert into the body of the machine making sure to push down until you hear a “click”
	Battery is dead	Place unit on 3-in-1 Docking Station and let charge for 4 hours.
Machine is leaking	Cap of Clean Water Tank is not closed properly	Remove the Clean Water Tank and re-apply the cap
Machine is streaking	Too much water applied	Go over area without spraying down water
	Previous floor care products used	Contact product manufacturer regarding how to remove
2 or 3 LED red lights flashing	Internal error	Restart unit. If issue does not resolve, contact Consumer Care.