ASKO WM75.2 (01) PDF MANUAL

(Only in some models) Use programs like Allergy Cotton or Allergy Program Synthetics, or select the Allergy Mode setting, or use an extra rinse (Super Rinse). These options are suitable for people with sensitive skin or allergies.

• Use the Everyday Wash/Universal wash program. It has a shorter main wash cycle than Standard Cotton/Cotton and is often sufficient for less soiled laundry.
• Avoid high temperatures; this saves significant energy.
• Use the Quick program for refreshing laundry, or the Time program to set a specific duration. This saves water and power.
• Selecting the maximum spin speed reduces energy consumption if you plan to use a tumble dryer or drying cabinet.
• Wash full loads when using programs like Heavy, Everyday Wash/Universal, and Standard Cotton/Cotton.
• Avoid prewash unless laundry is heavily soiled. Modern detergents are often effective without it. Use the Prewash extra function if needed.

Treat stubborn stains (blood, egg, coffee, grass, etc.) appropriately *before* washing. Then use a suitable wash program (special stain programs may be available). Only use stain removing detergents; avoid chemical substances/agents. Using bleaches or stain removal agents carries a risk of corrosion and discolouration. Using powerful chemicals is discouraged for environmental reasons.

Yes. Use the Everyday Wash/Universal wash program with the Super Rinse extra function. Choose the temperature according to the dye manufacturer’s instructions. For mixed fabrics (e.g., polyester/cotton), use a low spin speed. Add the dye directly into the drum, not the detergent compartment. After dyeing, run the Drum Cleaning program with a standard amount of detergent to clean the machine.

Here is the 8-step washing process: **STEP 1: SORT THE LAUNDRY** * Sort laundry based on soil level, colour, and fabric type. Refer to “TIPS BEFORE WASHING”. * Use a washing net for underwire bras. Empty pockets (coins, nails etc. can cause damage). **STEP 2: TURN ON THE MAIN SWITCH** * Press the ON/OFF (Power symbol) button to turn the machine on. * Press it again to turn it off. * If the machine doesn’t respond immediately, wait at least 8 seconds before pressing again. **STEP 3: OPEN THE WASHING MACHINE DOOR AND INSERT THE LAUNDRY** * Pull the handle to open the door. * Place laundry into the drum. Ensure the drum is empty before loading. * Do not overload the drum; laundry will not wash thoroughly if too full. **STEP 4: ADD THE DETERGENT AND THE CONDITIONER** * Follow detergent packaging recommendations for amount based on load size, soil level, and water hardness. Reduce detergent for smaller loads. * **Powder Detergent:** Add to the main wash compartment (II). If using Prewash or specific programs (Heavy, Stain, Time > 2:30), add prewash detergent to compartment (I). Add powder just before starting to avoid caking. Ensure compartment is dry. * **Liquid Detergent:** Observe manufacturer’s recommendations. Use the foldable barrier (3) in the main wash compartment (II). Add liquid to the front part (2). For thick liquids, laundry balls are recommended. * **Liquid Detergent in ADS (Auto Dose System):** Pull out the dosing container. Add liquid to Compartment A (Color program) or B (Black/White/Sensitive/Other). The machine doses automatically. Tested with major brands; non-homogenized/homemade liquids may cause issues not covered by warranty. *Machine must be ON before adding detergent to ADS.* * **Laundry Ball/Washing Bag:** Place directly into the drum. Choose a program without prewash. * **Conditioner:** Pour into the softener compartment (Flower symbol) up to the MAX line. Overfilling causes premature dispensing and poor results. * *Avoid excessive detergent; it causes foaming and doesn’t improve results.* **STEP 5: CHOOSE THE PROGRAM** * Rotate the Program selector knob (either direction) to choose a program based on laundry type and soil level (“TIPS BEFORE WASHING”). * Confirm selection by pressing the button under the program name on the display. * Estimated program duration appears. Extra settings can be chosen (STEP 6). * Refer to the program descriptions (pages 21-24 in the PDF) for details on each program (Everyday Wash, Cotton, Eco 40-60, Synthetics, Wool/Hand, Dark Wash, Time Program, Auto, Quick, Heavy, Easy Care, Jeans, Shirts, Steam Refresh, Quick Pro, Hygiene, Sports Wear, Conditioning, Stain Program, Bedding, Allergy Cotton/Synthetics, Rinse, Spin, Drain, Drum Cleaning, Settings). * *Drum Cleaning program:* Run monthly or when “Sterile Tube alert” shows (every 40 cycles). Use empty drum with distilled vinegar (approx. 2 dl) or sodium bicarbonate (1 tbsp/15g). * *Eco 40-60:* Program for normally soiled cotton washable at 40°C or 60°C together, meeting ecodesign requirements. **STEP 6: CHOOSE THE PROGRAM SETTINGS** * Adjust settings using buttons 2-6. Settings may vary by program. Most settings are saved for future use (except Start Delay, Anti-crease). Temps >60°C are not saved. Press START before changing settings mid-program is not possible. Press and hold a setting button for INFO. * **2. Washing Mode:** Choose Normal/Off, Green (energy saving), Speed (faster, ↑energy/water), Allergy (extra water/rinse), Night (quieter, longer), Intense (improved cleaning). * **3. Temperature:** Select Cold, 20-90°C. Available options depend on the program. * **4. Spin Speed:** Select max rpm, lower speeds, or No Drain (laundry stays in final rinse water, requires separate Drain/Spin cycle later). Default depends on program. * **5. Start Delay:** Set delay from 30 mins to 24 hours (30-min steps up to 6h, then 1-hour steps). Press button 5 (Skip) to cancel delay and start immediately. Cannot change delay once set, only skip. *Avoid pre-wash cycle with liquid detergent if using start delay.* * **6. Extra Functions (Options):** Press button 6, use knob to scroll, press button under option to select. Use back arrow button to return. * *Favourite programs:* Store up to 6 programs with settings. Press heart button to save. Appears in main menu. Overwrite existing if full. * *Super Rinse:* Adds 2 extra rinses. Good for sensitive skin/soft water. Select On/Off. * *Prewash:* For heavily soiled/stained laundry. Add detergent to compartment (I). Select On/Off. * *High water level:* Uses more water in wash/spin. Select On/Off. * *(1) Anti-crease:* Gentle tumbling after cycle ends to prevent creasing (delicate laundry). Select On/Off. (*Note: Not all functions available on all programs*). **STEP 7: START THE WASH** * Close the door. Press the Start/Pause button. * Display shows washing progress (coloured circle: blue=start, red=add clothes not possible, green=end) and remaining time. * **Pause:** Short press Start/Pause. * **Resume:** Short press Start/Pause again. * **Stop/Cancel:** Press and hold Start/Pause for 3 seconds. Select “Stop program”. Water drains if needed. * **Adding/Removing Laundry Mid-Cycle:** Pause the program (Start/Pause button). If process circle is blue, press button 5 (Add Clothes). Door unlocks if safe (water level/temp low). Add/remove laundry, close door, press Start/Pause to resume. If circle is red or door won’t open, it’s not possible (temp too high, program too advanced). * **Changing Program:** Stop the current program first, then select a new one. **STEP 8: END OF PROGRAM** * Display shows “Wash finished” and 00:00. * If Anti-Crease was selected, gentle tumbling continues. Press button 6 (Stop Acr) to stop. * Open the door, remove laundry. Ensure drum is empty. * Machine switches to standby after 5 mins of inactivity. Press ON/OFF to wake display. * After washing, close the water tap and unplug the machine from the power socket.

1. From the Main menu (where programs are listed), rotate the Program selector knob to highlight “Settings”. 2. Press the button under “Settings” (button 6) to enter the menu. 3. Rotate the Program selector knob to scroll through the list of available settings: * Child Lock * Language * Temperature unit (°C/°F) * Dose Modes / Auto Dose System (ADS) display (depending on model) * Water hardness * Sounds (acoustic signals) * Drum illumination * Display (brightness & logo) * Programs (set of programs) * Reset 4. Press the button under a setting to view/change its options or get concise information. 5. Use the back arrow button to return to the main Settings list or the Main menu.

1. Navigate to the Settings menu and select “Child lock”. 2. Choose between “On” or “Off”. 3. **If set to “On”:** * Child lock can be activated manually or automatically. * **Manual Activation:** Press and hold the first and fourth buttons under the display simultaneously for 3 seconds. * **Automatic Activation:** Activates 3 minutes after the last interaction. * **Deactivation (Manual only):** Press and hold the first and fourth buttons simultaneously for 3 seconds. * **Temporary Deactivation (3 minutes):** Press and hold the first and fourth buttons simultaneously for 3 seconds. * When active, no other function can be selected. 4. **If set to “Off”:** The child lock cannot be activated. 5. Use the back arrow button to return to Settings.

1. Go to the Settings menu. 2. **Language:** * Select “Language”. * Press the button under the current language. * Use the Program selector knob to scroll through 24 available languages. * Press the button under the desired language to confirm. 3. **Temperature Unit (°C/F):** * Select “Temperature unit”. * Press the button under either °C or °F to choose your preferred unit. 4. Use the back arrow button to return to Settings.

(Depending on model) 1. Go to the Settings menu. 2. Select either “DOSE MODES” or “AUTOMATIC DOSING SYSTEM (ADS)”. 3. Choose “On” to display the Dose Mode or ADS options in the Main menu (program selection screen). 4. Choose “Off” to hide these options from the Main menu. 5. For actual Dose Mode or ADS settings configuration, see chapter “SPECIAL FEATURES”. 6. Use the back arrow button to return to Settings.

You can choose the water hardness between the following settings: soft / normal / hard. Confirm your selection with the button under the selected water hardness setting displayed on the screen. Use the ← button to return to Settings.

Water hardness can be measured with a water hardness indicator (available in a pharmacy) or checked with your local water supply company or authority.

Water hardness is specified using the German scale (°dH) and the French scale (°fH). Water supplies with hardness over 6°dH (9°fH) must be softened, which is done automatically by the built-in water softener. Adjust the softener setting to match your local water hardness for optimal function.

Use the table below to understand the levels:

Water Hardness Levels

Water hardness	°dH (°N)	m mol/l	°fH (°F)	p.p.m.
1 – soft	< 8,4	< 1,5	< 15	< 150
2 – normal	8,4 – 14	1,5 – 2,5	15 – 25	150 – 250
3 – hard	> 14	> 2,5	> 25	> 250

1. Turn on the water tap and let the water run for a minute or so.
2. Fill a glass with cold water.
3. Remove the test strip from its packaging.
4. Dip the test strip in the water for about one second.
5. Wait one minute. Now compare the colours of the squares on the strip with the water hardness table provided below (or on the packaging).

Use the result to set the water hardness in the machine settings.

Test Strip Interpretation

Test strip Result	°dH	°fH
4 green squares	< 3	< 5
1 red square	> 4	> 7
2 red squares	> 7	> 12
3 red squares	> 14	> 25
4 red squares	> 21	> 37

In the “SOUNDS” menu, you can choose the acoustic signal volume.

1. Use the program selector knob or buttons to highlight the desired sound volume level on the slider.
2. During selection, the acoustic signal will be played with the currently highlighted volume for preview.
3. Confirm your selection (the method may vary, often by waiting or pressing a specific button if indicated).
4. Use the ← button to return to Settings.

In the “DRUM ILLUMINATION” menu:

1. Select either “On” or “Off”.
2. Confirm your selection with the button under the chosen option (On/Off).
3. ON = drum illumination lights up when the door is open and the washing machine is turned on.
4. OFF = drum illumination does not light when the door is open.
5. Use the ← button to return to Settings.

In the “DISPLAY UNIT” menu:

Brightness:

1. Select the “Brightness” option.
2. Use the program selector knob or buttons to adjust the brightness level using the slider.
3. Confirm the setting (usually automatic or press a confirmation button if shown).

Logo Display:

1. Select the “Logo” option.
2. Choose between “On” or “Off”.
3. Confirm your selection with the button under the chosen option.
4. ON = displays the logo when turning the washing machine on.
5. OFF = does not display the logo when turning the washing machine on.
6. Use the ← button to return to Settings.

The Main menu typically includes the entire set of programs. This setting allows you to select which programs are displayed for quick selection via the Program selector knob.

1. Navigate to the “PROGRAMS” menu, then select “Customize programs”.
2. Use the Program selector knob to scroll through the available programs.
3. Press the button under a program you want to appear in the Main menu. A checkmark symbol (✓) will appear next to the selected program.
4. To remove a program from the Main menu display, select it again to remove the checkmark.
5. Only programs indicated with ✓ will appear on the display unit when selecting programs via the knob in the Main menu.
6. Use the ← button to return to Settings.

Resetting returns all settings to the factory defaults, and your own customized settings will be deleted.

1. Navigate to the “RESET” menu.
2. The screen will ask “Reset washing machine settings?”.
3. Confirm the selection by pressing the button under the “Reset default” option that appears on the display.
4. Use the ← button to return to Settings if needed, otherwise the reset is complete.

(Depending on model)

1. Selecting the Dose Mode:

• Ensure the Dose Mode options are displayed in the Main menu (check “SETTINGS” if not visible).
• In the Main menu, navigate to the DOSE MODES icons (often represented by detergent symbols).
• Press the button under the relevant icon (often a detergent bottle symbol).
• Choose between:
  • Dosing detergent manually (select OFF or standard A/B compartments if ADS is off or not selected).
  • Using Dose Assist: Select the Dose Assist icon (often a bottle with a checkmark).

2. Using Dose Assist:

• If you selected Dose Assist (☑), you can also select the dirt level (usually represented by icons like a shirt with spots, choose between 3 levels).
• Select your desired washing program and press the Start button.
• Dose Assist will recommend the amount of detergent based on the program, load size (sensed by the machine), water hardness setting, and selected dirt level. The recommendation (e.g., a percentage or volume) will appear on the display.
• It may show recommendations for concentrated (left side of display/bar) and non-concentrated (right side of display/bar) liquid detergent.
• Add the recommended amount of liquid detergent into the appropriate detergent compartment (usually main wash).
• Press Start again to begin the wash cycle.

Note: Dose Assist can be set for each washing cycle separately. It is not available in some programs.

(Depending on model)

1. Accessing ADS Settings:

• Ensure ADS is displayed in the Main menu (check “SETTINGS” if not visible).
• In the Main menu, press the button under the “Auto dose” icon (often labelled ‘A’ and ‘B’).

2. Choosing the Dispensing Tank (A or B):

• The display will show options for Tank A and Tank B.
• Select the compartment (A or B) from which the detergent should be automatically dispensed based on the type of laundry you usually put in each tank (e.g., Tank A for Colour, Tank B for Black/White/Sensitive).
• Confirm the setting with the button under the selected tank (a checkmark ☑ should appear).
• Important: Before choosing a compartment, ensure it is filled with the appropriate liquid detergent. Hold the A/B button for a while to display information about the tank content.

3. Setting the Soil Level (C):

• Select the “Dirt” option (C).
• Choose how heavily soiled the laundry is: Lightly soiled, Normally soiled, or Heavily soiled.
• The washing program will automatically adjust the detergent amount based on this setting.

4. Setting ADS Options (D):

• Press the “Options” button (D) to access further settings:
  • a, b. Amount of liquid detergent (ml/cycle): Set the base amount for Tank A and Tank B according to the detergent manufacturer’s recommendations (usually for 4-6 kg loads, medium water hardness, medium soil). The factory setting is often 50 ml. This base amount will be adjusted automatically based on load sense, water hardness, and soil level. Use the controls to set the desired volume (e.g., 30-55+ ml).
  • c, d. Cleaning the detergent tank: Select “Rinse tank A” or “Rinse tank B”. Follow the on-screen instructions. This is recommended every two months or when the tank is empty. Detergent is pumped out, and you may be prompted to add water for flushing.
  • e. Content tank B: Select the type of detergent currently in Tank B (e.g., Black, White, Sensitive, Other). Tank A is usually designated for Colour detergent only.

Note: ADS can be set for each washing cycle separately. The most recent setting is stored. ADS setting is not available in some programs.

Cleaning is recommended once every two months or when the tank is empty. It’s also needed if changing detergent type in Tank B when it’s not empty.

1. Go to ADS Settings: Main Menu -> Auto dose -> Options.
2. Select “Rinse tank A” or “Rinse tank B” (options c, d).
3. The system will start pumping out the remaining detergent. Wait for this process to complete (“Tank [A/B] successfully emptied” message). Press “Next”.
4. The display may prompt: “If you would like to flush tank [B] add 500 ml of water and close compartment.” Open the detergent compartment fully, add 500 ml of clean water to the specific tank’s inlet, close the compartment, and press “Confirm”. If you don’t want to flush with water, press the ← button to cancel this step.
5. Wait for the flushing/rinsing process to complete (can take up to 60 minutes for a full cycle). A message like “Tank [B] successfully flushed and you can now fill new detergent in tank B” will appear. Press “Ok”.
6. After cleaning, you can refill the tank with liquid detergent.

Alternative Manual Cleaning:

1. Remove the detergent compartment from the dispenser housing by pulling it out and pressing the release tab (1).
2. Open the cover for detergent compartment A and B (2).
3. Rinse the detergent compartment thoroughly by directing a stream of running water through it.
4. Reinsert the compartment.

1. Go to ADS Settings: Main Menu -> Auto dose -> Options.
2. Select “Content tank B” (option e).
3. Choose the new type of laundry the detergent in tank B will be for (e.g., Black, White, Sensitive, Other).
4. The display may ask if you are sure you wish to change the detergent type.
5. If the tank B tray is empty: Confirm the change. Pour the new type of liquid detergent into compartment B. (e.g., if you selected Black, add special detergent for black laundry).
6. If the tank B tray is NOT empty: It’s recommended to empty and clean the compartment first to avoid mixing detergents. Follow the steps for “Cleaning the detergent tank”. After cleaning, pour the new type of liquid detergent into compartment B. Close the detergent compartment first if you need to initiate the cleaning process.

Note: Tank A should generally only be used for one type: coloured wash (Colour).

1. Ensure the washing machine is switched on.
2. Pull out the detergent compartment as far as it will go to its end position. Important: If the compartment is not fully opened, the liquid detergent will not flow correctly into the tank.
3. Start adding the appropriate liquid detergent slowly into the selected compartment (A or B).
4. Observe the fill level indicator on the washing machine’s display unit for the selected compartment. The level will increase as you add detergent.
5. Stop adding detergent when the display indicates the compartment is full (“Tank [A/B] is full”). The maximum amount is 1.5 liters. Do not overfill.
6. Wait for about 1 minute before closing the dosing tank to allow the detergent to flow fully into the compartment.
7. Close the detergent compartment drawer.

Warnings:

• Please do not fill detergent while a washing program is running.
• If you accidentally add too much liquid detergent, it may overflow into the washing machine drum. If this happens, run the “Rinse” program to remove the excess detergent from the drum (select Rinse program, press Start). A warning “Over flow of tank [A/B]” may appear.
• Only add liquid detergents into the ADS tanks.
• Do not mix liquid detergent with conditioner.
• Do not add conditioner into any ADS tank; conditioner must be added manually to the compartment labelled with a flower symbol (usually in the same drawer).
• Do not mix different types of liquid detergents in the same tank without cleaning it first.

1. In the Main Menu, press the button under the “Auto dose” icon.
2. Ensure that both Tank A and Tank B are NOT checked (no checkmark ☑ in the square next to A or B). If they are checked, press the button under the checked tank to uncheck it.
3. When neither tank is checked, the system will not automatically dose detergent.
4. You will need to add liquid or powder detergent manually into the appropriate detergent compartment in the drawer for each wash.

The filter retains smaller objects like coins, buttons, hair etc.

1. Drain the water: Before cleaning, drain the water from the machine. Run the “Drain” program. If this doesn’t work, you’ll need to drain manually (see step 2).
2. Disconnect power: Turn off the washing machine and disconnect it from the power mains.
3. Open filter cover: Use an appropriate tool (like the emergency door opening tool found on the back of the dispenser drawer) to pry open the pump filter cover located at the bottom front of the machine.
4. Manual Drain (if needed): Release the small water drain hose from its holder. Place the end of the hose over a large shallow container. Open the cap on the drain hose and let all the water drain out. Replace the cap firmly and put the hose back in its holder.
5. Remove filter: Gradually rotate the filter counter-clockwise and carefully pull it straight out. Be prepared for some residual water to spill.
6. Clean filter: Clean the filter thoroughly under running water.
7. Clean housing: Remove any objects, lint, or impurities from the filter housing and check the impeller inside (it should rotate freely).
8. Replace filter: Reinsert the filter as shown in the figure (align any guides) and fasten it by rotating it fully in the clockwise direction until tight. The filter seal surface must be clean for a good seal.
9. Re-install drain hose: Ensure the drain hose is securely back in its holder with the cap on.
10. Close cover: Close the pump filter cover.

1. Press the release tab inside the dispenser housing and pull the detergent compartment completely out.
2. Clean the tray: Rinse and thoroughly clean the tray under running water.
3. Clean conditioner cap (A): You may remove the cap from the plug in the conditioner compartment (A). Clean any residue from the cap and the tube underneath. Replace the cap securely on the plug.
4. Clean compartment interior (B): Clean the interior of the main detergent compartment (B).
5. Clean housing nozzles: Use a brush to clean the nozzles on the upper side of the detergent compartment housing (where water sprays into the tray). In some models, these nozzles self-clean automatically after a wash.
6. Clean lower housing: Use a brush to clean the lower part of the detergent compartment housing.
7. Replace dispenser: Slide the cleaned detergent dispenser tray back into its housing until it clicks into place.
8. Close the detergent compartment.

Note: Do not wash the detergent compartment in the dishwasher.

After every wash, wipe the rubber door seal (gasket) with a soft cloth to remove moisture and any residue. This helps prevent mould/odours and extends its useful life.

Periodically, carefully fold back the gasket and check for small objects (like coins, buttons) or lint build-up in the folds and remove them.

Always disconnect the washing machine from the power mains before cleaning.

Clean the appliance exterior and the display unit using a soft, damp cotton cloth and water. Do not use solvents or abrasive cleaners that could damage the appliance. Follow recommendations and warnings provided by manufacturers of cleaning agents if using any specialized cleaners.

Do not clean the washing machine with a jet of water.

Washing at low temperatures can lead to residue build-up inside the machine, potentially causing odours. To avoid this, run the self-cleaning program (Drum Cleaning) once per month.

1. Ensure the drum is empty.
2. Select the “Drum Cleaning” program (refer to program list/settings).
3. Start the program.

This program typically uses high temperatures to clean the drum and internal parts.

If you suspect objects like nails or paper clips have fallen into the drum, check under the removable agitator ribs, as these objects can rust and stain clothes or cause fabric damage.

1. Locate the rib: Identify one of the agitator ribs inside the drum.
2. Release the rib: Insert a screwdriver or similar tool into the slot on the rib and carefully push it towards the left (relative to facing the slot).
3. Remove the rib: Hold the rib with your other hand and pull it towards you, lifting it out of its slot.
4. Inspect and remove objects: Check the area underneath where the rib was located and remove any foreign objects.
5. Replace the rib: Place the rib back into its installation slot, ensuring the end marked “F” is oriented towards you. Make sure the rib sits firmly in its respective slots in the drum. Push the rib inwards (as indicated by the arrow in the figure) until it snaps securely into place.
6. Repeat for other ribs if necessary.

If you use hard water, limescale can build up, appearing as a greyish-white film on the drum.

1. Ensure the drum is empty.
2. Add approximately 2 dl (200 ml) of white vinegar OR 1 tablespoon (15 g) of sodium bicarbonate (“baking soda”) directly into the washing machine drum.
3. Select any program with a temperature of 90°C, OR select the “Drum Cleaning” program.
4. Start the program.
5. Repeat the process if necessary.

You can also adjust the machine’s water hardness setting under “SETTINGS / Water / Water Hardness” to help optimize softening.

This could be due to:

• Water level too high: Drain the water using the Drain or Spinning program. See “STEP 5: Choose the program”.
• Water temperature too high: Wait for the water temperature to drop. The machine usually pumps out the water automatically when safe. If the door still doesn’t open after cooling and draining, you may need to use the emergency door opening tool (see “Manual opening of washing machine door” instructions).

Refer to error code E23 if displayed.

Check the following:

• Door not closed properly: Firmly press on the washing machine door until you hear two clicks, indicating it is securely closed.
• No power: Check if the plug is connected to the power outlet and ensure there is electric current (voltage) in the outlet (e.g., test with another device).

The displayed washing time can be adjusted by the machine based on conditions. It might be longer due to:

• Delayed start selected: If you set a delayed start, the program won’t begin immediately. To cancel the delay, press and hold the Start button for three seconds.
• Low inlet water temperature: Colder water takes longer to heat, extending program duration (can be up to 60% longer than initially estimated).
• Unbalance detection (UKS): If the laundry is unevenly distributed, the machine attempts to redistribute it, adding time. Ensure laundry is loaded loosely.
• Low mains voltage: Lower voltage can make heating and motor operation take longer.
• Power supply failure: If power was interrupted, the machine might extend the cycle upon restart to compensate.
• Load sensing: Advanced technology senses the load amount and adjusts water and time. Larger loads or specific fabrics might require more time than initially estimated.

See also: “Adjustment of the displayed washing time”.

Check if there is power to the appliance:

• Ensure the plug is connected securely to the power outlet.
• Verify that there is electric current (voltage) in the outlet by testing it with another device.
• Check your home’s circuit breakers or fuses.

You have likely not selected your preferred language yet.

• Navigate through the settings menu to find the language selection option (e.g., “STEP 5 / Settings / Choosing the language” – path may vary slightly).
• Select your preferred language from the list.

This usually happens with a small amount of laundry (e.g., one towel, single large items) which can be difficult for the machine to distribute evenly for spinning (Unbalance System – UKS activation). The display might show “unbalance”.

• Manually loosen and redistribute the laundry inside the drum.
• Select the “Drain” or “Spinning” program to remove excess water.
• For future washes with small loads, try adding a few more items (like towels) to help balance the load.
• You can also try increasing the amount of laundry in the machine and restarting the program (see “STEP 7: Start the wash / Adding or removing laundry after the start of the program”).

See error E13.1 if displayed.

This indicates the laundry was very greasy.

• Wash the laundry again.
• For heavily soiled laundry like this, use more washing powder or use a liquid detergent combined with a more powerful (longer) washing program designed for heavy soil.

This could be due to:

• Using bleach-free detergent on stains requiring bleach: Use a detergent that contains bleach for suitable fabrics if needed.
• Unsuitable program selected: Choose a program more appropriate for the stain type and fabric.
• Stubborn stains: Use special stain removers before washing, following the product instructions.

This is usually not due to poor rinsing, but rather caused by phosphate-free detergents containing non-soluble ingredients (zeolites) for water softening, which can deposit on fabric.

• Immediately rinse the laundry again (e.g., using a Rinse cycle).
• Consider using liquid detergents, which do not contain zeolites.
• Try removing any visible residues with a brush after the clothes are dry.

This could be due to:

• Low water pressure: Clean the net filter on the water supply hose connected to the tap.
• Sticky powder: Some washing powders can stick to a dry compartment. Wipe the compartment dry before adding powder detergent. Ensure the compartment is clean (see cleaning instructions).
• Compacted powder: Don’t overfill the compartment. Break up any clumps before adding.
• Consider choosing a higher water level or adding an extra rinse option in the program settings (“Step 6 / Choose program settings”) if available.

The plug cap in the conditioner compartment of the detergent dispenser is likely not positioned correctly or is clogged.

• Remove the detergent dispenser drawer.
• Remove the conditioner cap (usually blue or grey, labelled ‘A’ in diagrams).
• Clean the cap and the tube underneath thoroughly.
• Ensure the cap is positioned correctly and securely back onto the plug.
• Clean the entire compartment (see “Cleaning the detergent compartment”).

Odours can develop due to residue build-up or the growth of germs and bacteria, especially when washing frequently at low temperatures.

• Check the filter: Ensure the drain pump filter is clean, as trapped residues can cause odour.
• Run Drum Cleaning: Use the self-cleaning (Drum Cleaning) program regularly (recommended once a month). See “STEP 5: Choose the program”.
• Wipe the gasket: Regularly clean the door rubber gasket.
• Leave door ajar: After use, leave the washing machine door slightly open to allow the interior to air dry.

This is usually caused by the machine not being level or transport bolts still being in place.

• Check transport bolts: Ensure the transport bolts used for shipping have been completely removed from the back of the machine (see chapter “BEFORE USING THE APPLIANCE FOR THE FIRST TIME / Transport protection”).
• Level the machine: Adjust the feet of the washing machine so that it stands level and stable on the floor. Use a spirit level. Tighten the lock nuts on the feet once level (see chapter “INSTALLATION AND CONNECTION / Adjusting the feet”).

This is often due to an unevenly distributed laundry load.

• The washing machine’s unbalance system (UKS) should automatically try to redistribute the load or decrease the spin speed if vibration is too strong.
• If the problem persists, especially with small loads or single large items, try increasing the amount of laundry in the washing machine to help balance the load and restart the program (see “STEP 7: Start the wash / Adding or removing laundry after the start of the program”).
• Ensure the machine is properly levelled (see previous question).

A loud or unusual noise from the drain pump usually indicates a blockage.

• Clean the drain pump filter: Check and clean the drain pump filter for any obstructions like coins, buttons, or lint.
• Check the filter housing: Ensure the filter housing area is clear and the impeller can rotate.
• See chapter “CLEANING AND MAINTENANCE / Cleaning the filter” for detailed steps.

The door may need to be opened manually if the appliance is not connected to power mains and water has been pumped out, or if the electronic lock fails.

Warning: Ensure water has been drained from the machine first. Attempting to open the door with water inside can cause flooding.

1. Drain water: Run the Spinning or Drain program. If this fails, drain manually via the drain hose (see “Cleaning the filter” steps).
2. Disconnect power: Ensure the main power switch is off and the plug is disconnected from the power outlet.
3. Locate tool: Find the emergency door opening tool (often stored at the back of the detergent compartment drawer).
4. Insert tool: Insert the tool into the upper part of the slot located on the right-hand side of the washing machine door latch mechanism.
5. Unlock door: Press the tool downwards firmly (all the way, until you hear a click). This unlocks the door.
6. Open door: Pull the door towards you to open it.

If the door still cannot be opened after following these steps, call a service technician.

If a failure occurs during a program, an Error code (Error XX) may appear on the display. Press the INFO button (if available) for a description. First, try switching the appliance off, waiting a minute, then switching it back on and restarting the program. If the error persists, consult the table below and call a service technician if required.

Error Codes and Actions

Error	Error Indication on Display Unit	What to do?
E0	INCORRECT SETTINGS	Restart the programme. If the error reoccurs, call a service technician.
E1	THERMISTOR ERROR (Temperature sensor error)	May indicate inlet water is too cold. Repeat the washing program. If the appliance reports this error again, call a service technician.
E2	DOOR LOCK ERROR	Turn the appliance OFF and then switch it again ON. Start the program again. Ensure door is closed firmly. If the error reoccurs, call service technician.
E3	WATER FILLING ERROR	Check the following: Is the water inlet valve (tap) open? Is the filter on the water inlet hose clean? Is the water supply hose deformed (clipped, clogged etc.)? Is the water pressure in the mains between 0.1 and 1 MPa (1-10 bar)? Then, press the Exit button to resume the program. If the error reoccurs, call a service technician.
E6	HEATING ERROR (Water heating error)	Restart the program. If the error reoccurs, call a service technician.
E7	DRAINING ERROR (Water draining error)	Check the following: Is the pump filter clean? Is the drain hose clogged? Is the drain outlet clogged? Is the drain hose fitted at the correct height (see chapter on drain hose installation)? Then, press the Exit button again. If the error reoccurs, call a service technician.
E8	SPINNING ERROR	Turn the appliance OFF and then switch it again ON. Start the program again. Often related to unbalanced load. If the error reoccurs, call service technician.
E10	WATER LEVEL SENSOR ERROR	Turn the appliance OFF and then switch it again ON. Start the program again. If the error reoccurs, call service technician.
E11	OVERFLOW	If water in the drum exceeds a certain level: Program interrupted, water pumped out: Restart the programme. If error reoccurs, call service technician. Machine continues to add water: Close the water tap immediately and call a service technician.
E12	MOTOR ERROR / MOTOR CONTROL ERROR	Restart the program. If the error reoccurs, call a service technician.
E13.1	UNBALANCE EMPTY DRUM	Call a service technician.
E13.2	INERTIA ERROR	Call a service technician.
E23	DOOR UNLOCK ERROR (Error while unlocking the door)	Door is closed, but it cannot be unlocked. Turn off the washing machine, then turn it back on. If the error reoccurs, call a service technician. See instructions for manual door opening.
E29	REED SWITCH 1 ERROR	Call a service technician.
E30	REED SWITCH 2 ERROR	Call a service technician.
E31	PERISTALTIC PUMP 1 ERROR (ADS related)	Call a service technician.
E32	PERISTALTIC PUMP 2 ERROR (ADS related)	Call a service technician.
E33	AD1 DETERGENT LEVEL SENSOR ERROR (ADS related)	Restart the programme. If the error reoccurs, call a service technician.
E34	AD2 DETERGENT LEVEL SENSOR ERROR (ADS related)	Restart the programme. If the error reoccurs, call a service technician.
E35	COMMUNICATION AD AND PMCU	Turn off the appliance and turn it back on. If the error reoccurs, call a service technician.
E36	COMMUNICATION UI AND PMCU (Error in User Interface and PMCU communication)	Turn off the appliance and turn it back on. If the error reoccurs, call a service technician.
E37	PMCU/UI software versions are not compatible.	Call a service technician.
–	UNBALANCE (Unevenly distributed laundry)	Manually distribute the laundry inside the drum and run the spinning program again.
–	UNABLE TO LOCK DOOR	Open and firmly close the door again to the final position. If the error reoccurs, call a service technician.
–	STERIL TUB ALERT (Warning – Self-cleaning program)	Message “Sterile Tube alert” is displayed every 40 completed wash cycles. Use the self-cleaning program (DRUM CLEANING); see STEP 5.
–	Preparing to door unlocking. (press INFO): Draining must be performed. Wait for door unlocking.	Wait for the draining process to finish. If after this process no error is shown, a new cycle can be run.
–	DRAIN SYSTEM ALERT	Alert about reduced water flow in the pumping stage. Check filter and drain hose for blockages (see E7). Please check user manuals.

When contacting a service centre, please state the following information found on the rating (type) plate, usually located on the washing machine door casing (inner side of the door frame):

1. Model (1)
2. Type (2)
3. Serial number (3)

Also, describe the problem or error code displayed.

Based on Model WM75.2 and EU Regulations 1061/2010, 1015/2010, 2019/2014:

Technical & Energy Information

Model	WM75.2
Maximum washing load	9 kg
Energy efficiency class	A+++ / [A/B/C/D/E/F/G] (Value C based on 2019/2014 data)
EEIW (2019/2014)	57,9
Washing efficiency index (2019/2014)	1,04
Annual energy consumption (AEc – based on 220 cycles Eco 40/60)	185 kWh/year
Energy consumption (Eco 40-60, full load)	1,000 kWh/cycle
Energy consumption (Std Cotton + Eco 60°C, full load)	0,93 kWh
Energy consumption (Std Cotton + Eco 60°C, half load)	0,88 kWh
Energy consumption (Std Cotton + Eco 40°C, half load)	0,60 kWh
Power consumption Off (Po)	0,3 W
Power consumption Standby / Mode without switching off (Pl)	0,7 W / Standby 0,30 W
Annual water consumption (AWc – based on 220 cycles Eco 40/60)	10590 litres/year
Water consumption (Eco 40-60)	64 litres/cycle
Spinning efficiency class	A / [A/B/C/D/E/F/G] (Value B based on 2019/2014 data)
Maximum spin speed	1800 rpm
Residual moisture	43%
Rinsing effectiveness (g/kg) (2019/2014)	3,7
Maximum temperature inside textile (Eco 40-60, Rated)	39 °C
Programme duration (Eco 40-60, Rated capacity)	3:30 (h:min)
Programme duration (Std cotton + Eco 60°C, full load)	183 minutes
Programme duration (Std cotton + Eco 60°C, half load)	175 minutes
Programme duration (Std cotton + Eco 40°C, half load)	155 minutes
Noise emissions – Washing stage	50 dB(A) re 1 pW
Noise emissions – Spinning stage	78 dB(A) re 1 pW / 76 dB(A) re 1 pW (Value C based on 2019/2014 data)
Dimensions (H x W x D)	85,0 x 59,5 x 58,5 cm (850 x 595 x 585 mm)
Weight	88,5 kg
Drum volume	60 l
Water pressure	0,1-1 MPa (1-10 kp/cm², 10-100 N/cm²)
Material (drum and dispenser)	Stainless steel
Housing material	Hot-dip galvanized and powder coated sheet metal, or stainless steel sheet (depending on model)
Water connection	1.5 m pex hose (Cold water 15 °C for tests)
Drain hose	1.6 m polypropylene hose
Minimum guarantee duration	2 years

Notes:
ECO = Green Mode.
Standard cotton + ECO 60°C and 40°C (or Eco 40-60) are the standard programs for energy labelling. Actual consumption depends on usage.
Actual water temperature may deviate from the selected temperature.

The washing machine uses advanced technology to sense the amount of laundry loaded. Based on the detected load size, it adjusts the required amount of water and recalculates the necessary washing time.

Therefore, the time displayed at the beginning of the cycle is an estimate, and it can become longer or shorter as the machine optimizes the cycle for the specific load.

Additionally, the displayed washing time can be affected by the inlet water temperature. Low inlet water temperatures require longer heating times, extending the overall cycle duration compared to using warmer inlet water.

The machine’s unbalance control system (UKS) can also add time if it needs to make several attempts to redistribute an uneven load before spinning.

The following table provides details for various programs (values are approximate and depend on model, load, options, water pressure, temperature, etc.).

PROGRAM TABLE

Program (depending on model)	Prewash	Temp. °C	Super rinse	Agitation level**	Spinning speed (rpm)	Residual moisture [%]	Maximum load (kg)	Water consumption (approx., litres)	Power consumption (approx., kWh)	Program duration (approx., h:min)
Everyday wash / Universal wash	X	60(2)	X	I/N	1800		9	80	2,10	2:26
Standard cotton / Cotton	X	40/20	X	N	1800		9	78	1,80	2:59
Standard cotton +ECO (60°C 40°C symbols)		60(1)		N	1800	43	9/4,5*	55	0,93/0,88*	3:03/2:55*
		40(1)		N	1800	43	9/4,5*	55	0,67/0,60*	2:45/2:35*
Eco 40-60 (1*)					1800	43	9	64	1,00	3:30
Mix/Synthetics	X	40(2)	X	S	1200		3,5	60	0,60	1:54
Wool/Hand wash	X	30	X	H	800		2	58	0,28	0:52
Dark wash	X	40	X	E	1200		3	40	0,53	1:15
Time program	X	30		E	1000		2	–	–	–
Auto program	X	40	X	N	1800		9	–	–	–
Quick program	X	*	X	N	1200		3	40	0,50	0:50
Heavy	X	60	X	I	1800		9	100	2,50	2:46
Easy care	X	40	X	E	1200		3,5	60	0,65	1:57
Jeans	X	40	X	S	1200		3,5	50	0,60	1:18
Shirts	X	40	X	E	1200		3,5	45	0,45	1:03
Steam Refresh				S			1,5			0:20
Quick Pro	X	40	X	N	1200		4	40	0,50	0:59
Hygiene	X	60	X	I	1800		9	87	1,80	2:24
Sports wear	X	40	X	S	1200		3,5	43	0,40	0:55
Conditioning			X	S	1200		3,5	15	0,03	0:23
Stain program	X	40	X	I	1800		9	–	–	–
Bedding	X	60	X	N	1800		4	52	1,67	2:15
Allergy program cotton	X	60	X	I	1800		9	95	1,85	2:39
Allergy program synthetics	X	60	X	S	1200		4	70	1,10	2:32
Rinse			X	N	1800		3,5	30	0,06	0:29
Spin					1800		9	–	0,06	0:17
Drain							9	–	0,01	0:01
Drum cleaning				N			–	–	–	–

Notes:
ECO=Green Mode
* Cold wash / Half load
** Agitation level (I = Intensive rhythm, N = Normal rhythm, E = Extra sensitive rhythm, S = Sensitive rhythm, H = Hand wash rhythm)
(1) Test program pursuant to EN 60456.
(1*) PRODUCT INFORMATION SHEET According to EU-Regulation No. 2019/2014
(2) 40 °C program for testing institutes. The 40 °C option has to be set.
Maximum or nominal load applies to laundry prepared pursuant to the IEC 60456 standard.

The available temperature range often depends on the selected washing mode or program type. Refer to the table below (※ indicates Cold Wash option available).

Washing Mode / Temperature Availability

Program (depending on model)	Normal / Off (default)	Green (Eco)	Speed	Allergy	Night	Intense
Everyday wash / Universal wash	※ – 90°C	20°C – 90°C	※ – 90°C	30°C – 90°C	※ – 90°C	40°C – 90°C
Standard cotton / Cotton	※ – 90°C	20°C – 90°C	※ – 90°C		※ – 90°C	40°C – 90°C
Eco 40-60
Mix/Synthetics	※ – 60°C	20°C – 60°C	※ – 60°C	30°C – 60°C	※ – 60°C	40°C – 60°C
Wool/Hand wash	※, 30°C – 40°C		※, 30°C – 40°C
Dark wash	※, 30°C – 40°C		※, 30°C – 40°C	30°C – 40°C	※, 30°C – 40°C	40°C
Time program	※ – 60°C / ※ – 90°C
Auto program	※ – 90°C
Quick program	※, 40°, 60°, 90°C
Heavy	※ – 90°C			30°C – 90°C	※ – 90°C
Easy care	※ – 60°C	20°C – 60°C	※ – 60°C	30°C – 60°C	※ – 60°C	40°C – 60°C
Jeans	※, 30°C – 40°C		※, 30°C – 40°C	30°C – 40°C	※, 30°C – 40°C	40°C
Shirts	※, 30°C – 40°C / ※, 30°C – 60°C		※, 30°C – 40°C / ※, 30°C – 60°C		※, 30°C – 40°C
Steam Refresh
Quick Pro	40°C / 40-60°C
Hygiene	60°C – 90°C				60°C – 90°C
Sports wear	30°C – 40°C / ※, 30°C – 60°C
Conditioning
Stain program	30°, 40°, 60°, 90°C
Bedding	40°C – 90°C		40°C – 90°C		40°C – 90°C	40°C – 90°C
Allergy program cotton	60°C – 90°C
Allergy program synthetics	60°C
Rinse
Spin
Drain
Drum cleaning

※ Cold wash

The availability of options like Super Rinse, Prewash, High water level, Anti-crease, and Start delay varies by program. Check the table below (✓ indicates option available).

Program Options Availability

Program (depending on model)	Spinning speed (rpm)	Super Rinse	Prewash	High water level	Anti-crease	Start delay
Everyday wash / Universal wash	1800	✓	✓	✓	✓	✓
Standard cotton / Cotton	1800	✓	✓	✓	✓	✓
Eco 40-60	1800				✓	✓
Mix/Synthetics	1200	✓	✓	✓	✓	✓
Wool/Hand wash	800	✓	✓	✓	✓	✓
Dark wash	1200	✓	✓	✓	✓	✓
Time program	1000/1800				✓	✓
Auto program	1800	✓	✓		✓	✓
Quick program	1200/1800	✓	✓		✓	✓
Heavy	1800	✓		✓	✓	✓
Easy care	1200	✓	✓	✓	✓	✓
Jeans	1200	✓	✓	✓	✓	✓
Shirts	1200	✓	✓	✓	✓	✓
Steam Refresh						✓
Quick Pro	1200/1800	✓	✓		✓	✓
Hygiene	1800	✓	✓	✓	✓	✓
Sports wear	1200	✓	✓		✓	✓
Conditioning	1200	✓		✓	✓	✓
Stain program	1800	✓			✓	✓
Bedding	1800	✓	✓	✓	✓	✓
Allergy program cotton	1800	✓	✓		✓	✓
Allergy program synthetics	1200	✓	✓		✓	✓
Rinse	1800	✓		✓	✓	✓
Spin	1800					✓
Drain	/					✓
Drum cleaning	/					✓

✓ Option (setting) available on Program

1. SORT THE LAUNDRY. Close zippers, empty pockets, turn items inside out. Check care symbols. Sort by soil level, colour, and material.
2. SWITCH ON THE MAIN ON/OFF SWITCH (ON/OFF). Press the power button.
3. OPEN THE WASHING MACHINE DOOR AND INSERT THE LAUNDRY. Ensure the drum is empty before loading. Do not overload.
4. ADD THE DETERGENT AND THE CONDITIONER. Use the recommended amount indicated on the packaging. Use less for smaller loads. For Auto Dose System (ADS), ensure settings are correct (see chapter “SPECIAL FEATURES”). Add conditioner to the correct compartment (usually marked with a flower).
5. CHOOSE THE WASHING PROGRAM. Turn the program selector knob to the desired program. The selected program will be shown on the display.
6. CHOOSE THE PROGRAM SETTING. Adjust settings like temperature, spin speed, or add options (e.g., Prewash, Extra Rinse) by pressing the relevant buttons.
7. CLOSE THE WASHING MACHINE DOOR AND PRESS THE “START” BUTTON. Ensure the door is securely closed. Press Start. The anticipated washing time will be indicated on the display.
8. END OF PROGRAM. When the cycle finishes, open the door and remove the laundry. Close the door. Switch off the main on/off switch. Close the water tap and remove the power plug from the power socket. (See chapter “CLEANING AND MAINTENANCE” for regular upkeep).