FREE ENGLISH ASKO D5223 (02) PDF USER GUIDE
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ASKO D5223 (02) PDF SUMMARY:
How do I get the most out of my new ASKO D5223 dishwasher?
To get the most out of your ASKO D5223 dishwasher, it is recommended to read the operating instructions before using the machine. The operating instructions also contain information on how to avoid damaging the environment.
What should I do before doing my first wash in the ASKO D5223 dishwasher?
- Read through the directions for use, especially the Safety, Child Safety, and Basic Course sections.
- Read the Fragile Dishes section before washing china with unglazed decoration or other household goods made of plastic, wood, or crystal requiring careful treatment.
- Check that the door of the dishwasher fits properly by opening the door a little and letting it go. If it doesn’t stay where you released it, check the installation instructions or consult the installer.
What are the important safety instructions for using the ASKO D5223 dishwasher?
- Read all instructions before using the dishwasher.
- Dishwashers must be electrically grounded. Read the Installation Instructions for details.
- Use the dishwasher only for its intended purpose.
- Do not run the dishwasher while you are out of the home.
- Use only automatic dishwasher detergents and rinse agents.
- To reduce the risk of injury, keep detergents and rinse aids out of the reach of children.
- Do not load sharp items near the door; you could damage the door seal.
- Place sharp knives in the cutlery basket with the sharp ends down to avoid the risk of cut-type injuries.
- Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For items not marked, check the manufacturer’s recommendations. Items not dishwasher safe could become deformed or melt and create a potential fire hazard.
- Do not touch the heating element during or immediately after use.
- Do not operate the dishwasher unless all enclosure panels are properly in place (i.e., guard plate, access panel, toe kick, etc.)
- Do not tamper with controls by removing or changing.
- Do not abuse, sit on, or stand on the dishwasher door or baskets.
- To reduce the risk of injury, do not allow children to play in or on a dishwasher.
- Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. If the hot water system has not been used for two weeks, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
- When removing an old dishwasher from service or discarding it, remove the door to the washing compartment.
- Do not store or use combustible materials, gasoline, or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Disconnect electrical power to dishwasher before servicing.
- Repairs should be done by a qualified technician.
What child safety tips should I be aware of when using the ASKO D5223 dishwasher?
- Dishwasher detergents and rinse aids are corrosive, so always keep them out of reach of children.
- Should a child swallow dishwasher detergent or rinse aid, give plenty to drink immediately, i.e., one or two glasses of milk or water. Do not try to induce vomiting. Seek medical advice immediately: Call the National Capital Poison Center at 1-800-222-1222.
- Always close the door and start the dishwasher as soon as you put in the detergent.
- Always keep small children away from the machine when it is open. There may be some detergent residue left inside the machine.
- If dishwasher detergent gets in someone’s eyes, rinse them with plenty of water for at least 15 minutes.
- Do not allow children to use or play in or on the dishwasher.
- Load all long and sharp items in the knife/utensil basket. If this is not possible, load sharp objects with the pointed end facing the back of the dishwasher. Sharp items loaded in the cutlery basket should be loaded with pointed ends down.
- Engage the child safety lock.
What are the steps for the basic course of operating the ASKO D5223 dishwasher?
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Load the baskets correctly. Remove large food particles and debris, but you do not need to rinse the dishes under running water.
- Place glasses, cups, bowls, side plates, and saucers in the upper basket.
- Wine glasses should be hung from or leaned against the wine glass shelf and knives placed in the knife stand if present.
- Place dinner plates, side plates, serving dishes, saucepans, and cutlery (in the cutlery basket) in the lower basket.
- Stand the cutlery with handles downward and as spread out as possible. Ensure that spoons are not resting inside each other.
- Do not put cutlery made of different materials – such as silver and stainless steel – in the same compartment.
- The cutlery basket has a folding flap in the middle for small items or narrow shafts, such as electric whisks.
- Place long cutlery and carving knives in the special knife box (if present) or in the upper basket.
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Check that the spray arms are able to move freely.
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Add dishwashing detergent. Only use unscented, granular automatic dishwashing detergent, and check the expiration date. The amount of detergent needed can vary due to differences in water hardness. The harder the water, the more detergent you may need. Adjust the amount of detergent you use by small amounts until you find the correct amount. Refer to the chart for the recommended detergent amounts based on water hardness.
Recommended Detergent Amounts Based on Water Hardness
Water Hardness Prewash Main Wash Soft (0-3 grains per gallon) 1 teaspoon 1 to 1-1/2 tablespoons Medium (4-8 grains per gallon) 1 teaspoon 1 to 2 tablespoons Hard (9+ grains*) 1 teaspoon 2 to 3 tablespoons * 12 grains and higher is extremely hard water.
If the water hardness is 12 grains or higher, detergent alone may not be enough, and you may need to use a water softener. In areas with hard water (9+), wash at lower temperatures to prevent hard water deposits from forming in the tank and wash system. In hard water areas, the dishes and the machine can develop a white or gray film after a while. This can be removed by replacing the prewash detergent with two tablespoons of citric acid. If the water is very hard, use a rinse aid that contains citric acid. If you have hard water and use a detergent with less than 8.7% phosphorous content, you may need to use more detergent or use a detergent with more than 8.7% phosphorous content. Do not add pre-wash detergent for the Quick wash programs. If you use a dishwashing detergent with a rinse aid additive, you should not fill the rinse aid dispenser as this could cause a film on your dishes. If you are using dishwasher tablets, halve the tablet if it is difficult to close the dispenser cover. There is a risk that the dishwasher detergent will not break down properly if the cover is tight and cannot be opened correctly. For 3-in-1/Multi-purpose detergent, read the directions for use for such products carefully. If anything is unclear, contact the detergent manufacturer.
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Switch on the main switch.
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Select the program.
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Select the option.
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Press start. The dishwasher will now start and manage the entire wash automatically. Ensure that the door is properly closed, or the machine will not start.
How do I change the program after starting the ASKO D5223 dishwasher?
To change the program after starting the machine, press the Start/Stop button for three seconds. Then select a new program and press the Start/Stop button. Make sure there is detergent in the dispenser.
Can I load more dishes after starting the ASKO D5223 dishwasher?
You can carefully open the door to load more dishes; the machine will stop automatically. Put in the dishes, close the door, and the dishwasher will continue from where it left off.
What happens if the ASKO D5223 dishwasher is switched off at the main switch before the washing program is completed?
If the machine is switched off at the main switch (or in the event of a power cut) before the washing program has been completed, the interrupted program will continue when the power comes back on.
What happens if the power is switched off or the door is open during drying?
If the power is switched off, or if the door is open during drying, the program is interrupted.
What is the standby mode on the ASKO D5223 dishwasher?
Once the machine has finished, it only draws standby current. To disconnect the power completely, switch off at the main power switch.
How should I handle the ASKO D5223 dishwasher if it is not to be used for an extended period?
Turn off the water faucet if the machine is not to be used for an extended period, such as during vacations.
How do you select a program?
Select a program by pressing the program selector one or more times until the required program symbol lights up.
What is the Daily wash program suitable for?
A program suitable for daily dishes. The program can also deal with dried food, though the short prewashes are not designed for dishes with burned-on foods. For a short daily program, use Daily wash with economy temperature and economy dry.
When should the Heavy wash program be used?
The Heavy Wash program should be used for heavily soiled dishes, e.g. saucepans, pots and gratin dishes. If there is still space in the machine after loading such items, you can add plates etc. For heavily soiled loads, such as pots, pans, casseroles, etc.
When is the Normal wash used?
Used for washing normally soiled dishes such as plates, serving dishes, cups and glasses, etc. For normally soiled loads, such as plates, glasses, bowls, and lightly soiled pans.
When do you use the Delicate wash program?
If the dishes are not heavily soiled, you can select Delicate wash. This program is intended for glass and china which has just been used and therefore does not need such a powerful program.
When is the Quick wash program used?
Select Quick Wash if the dishes are very lightly soiled. This program is used for very lightly soiled glass and china, e.g. coffee cups. For lightly soiled loads that are washed immediately after use. This program can also be used for delicate items.
What is the Rinse & Hold program for?
For rinsing the dishes while waiting for the machine to be filled. To rinse dishes that you plan to wash later that day.
How do you select options?
To select an option, press one of the option buttons.
What does the temperature option button do?
With the temperature option button, you can select the wash temperature yourself. You can vary the temperatures as follows:
- Normal High Daily: 140°F (60°C) 150°F (65°C)
- Heavy: 130°F (55°C) 160°F (70°C)
- Normal: 130°F (55°C) 150°F (65°C)
- Delicate: 90°F (40°C) 120°F (50°C)
- Quick: 85°F (30°C) 140°F (60°C)
The temperature symbol will light up if you have chosen the high temperature. This selection will remain in force until a change is made.
How do you select the drying option?
If you desire a better drying result, press the Drying options button and a symbol showing three wavy lines will light. If you want a program without Drying options, press the button again and the symbol will go out.
How can you save energy?
- Only wash full loads. Waiting to run the wash until the machine is full saves energy.
- Wash at a lower temperature. If the dishes are only lightly soiled you can run a Quick wash program and reduce the temperature to 86°F (30°C).
- Select a program with Normal dry. To save energy, select Normal dry. You will get a better drying result if you leave the door slightly open after the end of the program.
- Do not rinse before dishwashing. Thanks to the dishwasher’s Self Cleaning System (SCS) you do not need to rinse the dishes under running water before loading them into the machine.
- Choose environmentally-friendly dishwasher detergent. Read environmental declarations on the package!
- Connect to cold water supply. For best performance, it is recommended that connection is to cold water.
What types of fragile dishes should not be machine washed?
A number of household goods are not suitable for machine washing. This can be due to a variety of reasons. Certain materials cannot withstand intense heat; others can be damaged by the dishwasher detergent.
Can china with decoration on top of the glaze be machine washed?
China with decoration on top of the glaze (the goods have a rough feel) should not be machine washed.
How should crystal/glass be washed in the dishwasher?
Place the goods so that they do not knock together during the wash. Use the lowest possible wash temperature and the shortest possible program. Do not heat dry! Antique and very fragile items should not be machine washed. Glass which is machine washed at high temperatures can in time develop a grey film which cannot be removed. Wash fine glass at the lowest temperature and with a low dosage of dishwasher detergent.
How should silver and stainless steel be washed in the dishwasher?
Silver and stainless steel items should not come into contact with each other as the silver can discolor.
Can cutlery with glued handles be machine washed?
Certain types of adhesive cannot withstand machine washing. In such cases the handles can come loose.
Can wooden items be machine washed?
Wooden items should only be machine washed if they are labeled as dishwasher safe.
Can aluminum be machine washed?
Aluminum can be dulled by machine washing. However, good quality aluminum saucepans can be machine washed, although a reduction in luster should be expected.
Can plastic items be machine washed?
Certain types of plastic cannot withstand the high temperature generated in machine dishwashing. Select a program with a low temperature.
What is the dishwasher tub made of and how is it kept clean?
The dishwasher tub is made of stainless steel and is kept clean through normal use. However, if you have hard water, limescale deposits may form in the machine. If this happens, run an empty machine with a normal wash program with two tablespoons of citric acid in the dishwasher detergent compartment.
What does the coarse filter do?
The coarse filter traps larger food particles, which cannot get past the drain pump. Empty the coarse filter as necessary.
How do you empty the coarse filter?
- Lift the coarse filter by the handle.
- Empty the coarse filter. Don’t forget to replace it!
How is the fine filter cleaned?
Debris that collects on the fine filter is automatically rinsed away during each wash. However, the fine filter and its pipe section should be cleaned once or twice a year.
How do you clean the fine filter and pipe section?
- Turn the handle once counter-clockwise.
- Lift the pipe section straight up by the handle. Free the coarse filter to clean the pipe section.
- Remove and clean the fine filter.
- Replace in reverse order. Ensure that the edges are properly sealed when replacing the fine filter.
- Lock the filter in place by turning the handle clockwise to the stop position: the handle should point out from the dishwasher.
NOTE: The dishwasher must not be used without the filter in place! An improperly fitted coarse filter may affect the dishwashing result!
How do you access the drain pump?
The pump can be accessed from inside the machine.
How do you clean the drain pump?
- Cut the power to the machine by pulling out the plug!
- Remove the coarse filter and pipe section.
- Remove the small fitted piece at the left of the bottom drain (see the image below).
- You can release and turn the pump blade by inserting your finger into the hole and release anything blocking it.
- Reinstall the fitted piece and filters.
- Plug the plug into the wall socket.
What happens if the machine still does not start and a buzzing sound is heard?
If the machine still does not start and a buzzing sound is heard, the overflow guard has been activated.
- Shut off the water.
- Pull the plug out from the wall socket.
- Call the Customer Care Center.
NOTE! Do not forget to reinstall the fitted piece.
How do you clean the spray arms?
Holes and bearings can sometimes become blocked.
- Pull the lower washer arm straight up to release it.
- Remove any deposits using a needle or similar. The washer arms also have holes underneath.
How do you release the upper spray arm?
To release the upper spray arm, the upper basket must be removed.
- Pull out the basket and turn the basket stop outwards on both rails (see picture). The basket can now be removed.
- Remove the upper spray arm in the same way as the lower arm and clean it.
How do you clean the door?
When cleaning the edge around the door, use only a slightly damp cloth, possibly with a little detergent. Do not use a spray bottle or similar around the door catch. This is to ensure that water does not penetrate into the door catch and come into contact with the electrical components.
CAUTION! Do not use a spray bottle or similar around the door catch.
Tip! In order to prevent bad odors in the dishwasher, clean any residue from the door seal area and the corners with a dish brush and low-lather detergent.
How do you add rinse aid?
In some cases, drying can be made more efficient by using rinse aid.
When should you add rinse aid to machines with an indicator on the panel?
When the rinse aid has run out and more is needed, the rinse aid symbol on the panel lights up*.
How do you fill the rinse aid dispenser?
- Turn and lift up the cover of the rinse aid compartment to the right of the dispenser. This is where you top up and set the amount of rinse aid to be dispensed in each wash.
- Carefully pour in rinse aid up to the dosage setting knob. Alter dosage if required. Do not forget to close the cover.
*Note! After filling there may be a short delay before the signal light goes out.
How do you know when to add rinse aid to machines with a refill indicator in the detergent dispenser?
There is a refill indicator in the middle of the dispenser (see illustration). If the refill indicator is totally black, there is sufficient rinse aid. However, if the indicator has a more transparent appearance, you need to top up with rinse aid (see above).
How do you select the rinse aid dosage?
The dispenser is usually set at 1= soft water. However, depending on the water hardness, you may need to change the dosage. Open the rinse aid cover. Here you will find the dispenser’s adjustment dial. Settings 1-6: the harder the water, the higher the dosage. When the water hardness exceeds 3 grains, you should use rinse aid with citric acid (acid rinse aid). Too much rinse aid can lead to the build-up of foam. If your water is particularly soft, you can dilute the rinse aid (1 part rinse aid, 1 part water). Too much rinse aid can cause streaks on the dishes, while too little can result in water stains.
Can you reprogram some of the machine’s functions?
Some of the machine’s functions can be reprogrammed. Please read below. The selection will be retained until the next time you reset this function. Even if the machine is turned off at the main switch or loses power for any other reason, all selections registered before the interruption of power will be retained.
How do you program the child-safe button lock?
You can prevent a child starting the machine by accident or changing the settings by programming the machine with a button lock, which requires the Temperature and Drying buttons to be pressed simultaneously to start up the machine. The button lock will automatically be reactivated after three minutes.
- Switch off the dishwasher with the main switch.
- Hold in the Temperature and Drying buttons while pressing the main switch. The Temperature, Drying and start symbols will flash. Release the Temperature and Drying buttons.
- Press the Program button – when the Daily wash symbol is lit, the button lock has been activated.
- Then press the Start/Stop button to store the setting.
How do you reset the child-safe button lock?
- Switch off the dishwasher with the main switch.
- Hold in the Temperature and Drying buttons at the same time as pressing the main switch.
- Press the Program button – when the Daily wash symbol goes out, the button lock has been deactivated.
- Then press the Start/Stop button to confirm the setting.
What does it mean when flashes on the display?
Too much water in the dishwasher. Phone service.
What does it mean when flashes on the display?
Fault with water inlet. Check that the water supply valve is open.
What does it mean when flashes on the display?
Valve leakage. Shut off the water supply valve and contact service.
What does it mean when flashes on the display?
Blocked drain. See ‘Possible causes’ in chapter Troubleshooting.
How do you remove the fault indications from the display?
To remove the fault indications from the display, turn off the main switch and then turn it back on again.
What is wrong if the spray arms are not rotating?
- Old dishwasher detergent
- Incorrect dosage of detergent
- Wrong wash program selected
- Incorrect loading of the dishwasher
- Glasses and cups have tipped over during the wash
What should I do if the spray arms are not rotating?
- Lift off the arms and clean
- Purchase smaller boxes of detergent
- Dispense according to the level of water hardness
- Use heavier programs, which are longer and use higher temperatures for dirtier loads. Use a heavier program better suited for the load
- Do not cover china with large bowls
- Try not to place too much tall glassware in the corners of the baskets
- Load the china securely
What is wrong if my glasses and cups have tipped over during the wash?
- Incorrectly set rinse aid dispenser
- Phosphate-free detergent in combination with hard water
What is wrong if there is etching on my glass?
Too high a temperature and/or too much detergent can cause etching on (crystal) glass.
What should I do if my glasses and cups have tipped over during the wash?
- See the chapter on rinse aid
- Change detergent
- Wash (crystal) glass at a low temperature and use dishwasher detergent sparingly. Contact the dishwasher detergent manufacturer
What is wrong if my dishes are not clean?
- Too high dosage of rinse aid
What should I do if my dishes are not clean?
- Reduce dosage. See the chapter on rinse aid.
- If the water is very soft, you could try diluting the rinse aid with water (1 part rinse aid, 1 part water).
What is wrong if there are stains or a film on the china?
Certain food remnants such as mustard, mayonnaise, lemon, vinegar, salt, and dressings can cause stains on stainless steel if allowed to remain for any length of time.
What is wrong if the china has a whitish-blue sticky film?
All stainless steel can mark silver if allowed to come into contact during the dishwashing process.
What is wrong if there are stains on stainless steel or silver?
Aluminum can also cause stains on dishes
What should I do if there are stains or a film on the china?
Rinse off food residue of this type if you do not intend to start the dishwasher immediately
What should I do if the china has a whitish-blue sticky film?
Separate your cutlery into various compartments in the basket. Make sure silver and stainless steel are not together.
What should I do if there are stains on stainless steel or silver?
Heavier programs are longer, and use higher temperatures for dirtier loads. Use a heavier program better suited for the load
What is wrong if there are stains which remain after dishwashing?
Lipstick and tea can be difficult to remove
What should I do if there are stains which remain after dishwashing?
Heavier programs are longer and use higher temperatures for dirtier loads. Use a heavier program better suited for the load.
What is wrong if there is a rattling sound during dishwashing?
The dishes are not properly loaded or the spray arms are not rotating.
What should I do if there is a rattling sound during dishwashing?
Check that the china is loaded securely. Spin the spray arms to make sure they rotate.
What is wrong if the machine will not start?
- You have forgotten to switch on the main switch
- The door is not closed properly
- The home’s circuit breaker has tripped
- The plug is not plugged in
- The water supply valve is off
What should I do if the machine will not start?
- Check
- Check
- Check
- Check
- Check
What is wrong if there is overfilling/leakage?
A whirring sound (the drain pump) is heard from the machine, which ceases when the power is turned off at the main power switch.
What should I do if there is overfilling/leakage?
- Shut off the water tap
- Unplug the electrical plug from the outlet
- Contact our Customer Care Center at the number at the bottom of the page
What is wrong if there is water remaining in the machine?
- Obstruction in the drain hose
- Kinks in the drain hose
- The filters are clogged
- Objects in the drain pump
What should I do if there is water remaining in the machine?
- Disconnect the drain hose where it is connected to the sink’s water trap. Check that no debris has become stuck. Is the cone-shaped part of the pipe cut so that the diameter is at least 16 mm?
- Check that the hose is free from kinks or sharp bends.
- Clean out the coarse filter, the fine filter and the filter.
- Clean out the drain pump. See the chapter on cleaning.
What is wrong if there is bad odor in the machine?
- Dirt around edges and corners
- Dirt along the door seal area and the corners
What should I do if there is bad odor in the machine?
- Clean with a dishwashing brush and low-foaming detergent.
- Clean with a dish brush and low-lather detergent.
What is wrong if the dishes do not get sufficiently dry?
- The Economy dry option has been selected.
- The machine is not fully loaded.
- Rinse aid is out or set for too small a dosage.
- The baskets are not correctly placed.
What should I do if the dishes do not get sufficiently dry?
- Activate the Normal drying option.
- Load the machine full.
- Fill or increase the amount of rinse aid.
- Open the door slightly once the program has finished.
- Make sure the baskets are in a horizontal position. Check that the basket water connector is aligned with the spray pipe. No on all models.
What is wrong if the door will not close?
The baskets are not correctly placed.
What should I do if the door will not close?
Make sure the baskets are in a horizontal position. Check that the basket water connector is aligned with the spray pipe. No on all models.
What is the Energy Standard for the USA?
Energy for label FTC, 10 CFR Part 430
What is the Wash Performance Standard for the USA?
ANSI/AHAM DW-1-2005
What is the Energy Standard for Canada?
Energy for label CSA C 373-04
What is the program used for the test?
Normal program, Normal temperature (130°F main wash), Normal drying (120°F last rinse)
What is the height of the dishwasher?
34-3/8” – 36-1/2” 870-920mm
What is the width of the dishwasher?
24” (610mm)
What is the depth of the dishwasher?
24” (610mm)
What is the weight of the dishwasher?
105.8 lbs (48 kg)*
What is the water pressure range the dishwasher needs?
4.2 – 140 psi 0.03 – 1.0 MPa 0.3-10(Bar)
Where can I find the electrical connection information?
See serial tag/rating plate
Where can I find the rated power?
See serial tag/rating plate
Why can the weight vary?
The weight can vary due to varying specifications.
What will ASKO Appliances Inc. not pay for?
- Service calls to:
- Correct the installation of the appliance.
- Repair damage due to shipment, delivery, installation, misuse or abuse.
- Instruct how to use the appliance.
- Replace house fuses or correct house wiring.
- Correct house plumbing, including drainage problems related to improper installation.
- Clean or service air device in drain line.
- Repair and/or replacement parts for failure of product if appliance is used for other than home/residential use.
- Damage resulting from accident, fire, floods, acts of God, alteration, misuse, abuse, improper installation, or installation not in accordance with local electrical or plumbing codes.
- Any shipping costs for parts during the limited warranty period.
- Replacement parts or repair labor costs for units operated outside the continental United States.
- Pickup and delivery. ASKO washers are designed to be repaired in the home.
When shall ASKO Appliances Inc. not be responsible for any incidental or consequential damages?
In no event shall Asko Appliances Inc. be responsible for any incidental or consequential damages.
Are there any exceptions to ASKO Appliances Inc. not being responsible for any incidental or consequential damages?
Some states will not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you.
What rights does the warranty give you?
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
How do I register my product warranty?
It is important to register your product warranty by logging onto http://www.askousa.com/customer-care/registration and filling out all required fields within 90 days from the date of purchase.
What happens after I register my product warranty?
After doing so, you will be e-mailed a certificate that will extend the original warranty for one additional year.
What should I do if I do not have internet access?
Complete the warranty card included with the product and mail it to the address on the warranty card within 90 days of the date of purchase.
When should I report cosmetic damage to my dealer?
Cosmetic damage must be reported to your dealer within five days from the date of purchase.
When should I check the unit for cosmetic damage?
After unpacking the washer, thoroughly check the unit for cosmetic damage.
What is the two-year full warranty?
From date of purchase. ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be provided by an authorized ASKO service agent.
What is the third year full warranty?
Complete your product warranty registration online at http://www.askousa.com/customer-care/registration within 90 days from the date of purchase to extend the original warranty one additional year. If you do not have access to the internet, complete the warranty card included with the product and mail it to the address on the warranty card within 90 days of the date of purchase. ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be performed by an authorized ASKO service agent.
Who should I contact for warranty service?
For warranty service, contact our Customer Care Center at the number listed below.
What should I do before I call for service or contact Asko Appliances Inc. regarding a warranty issue?
Before calling for service or contacting Asko Appliances Inc. regarding a warranty issue, make a note of the model, type name, and serial number.
Where can I write to ASKO Appliances Inc.?
Asko Appliances Inc. P.O. Box 940609 Plano, TX 75094-0609
What is the phone number for the Customer Care Center?
1-800-898-1879
What is the lifetime warranty?
ASKO replacement parts (labor cost not included) for the stainless steel tank if it exhibits a manufacturing defect such as cracking or rusting through. Service must be provided by an authorized ASKO service agent.
What is the one-year full warranty for non-residential installations?
From date of purchase. ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be provided by an authorized ASKO service agent.
What is the first step in the appliance installation checklist?
Remove packaging and check for cosmetic damages.
What is the second step in the appliance installation checklist?
Remove the information packets from inside the dishwasher.
What is the third step in the appliance installation checklist?
Attach any accessories as required by the installation. Fill strips, wooden door panels, accessory door panels…
What is the fourth step in the appliance installation checklist?
Attach the drain line using the largest section of the disposer boot allowable. Leave the high loop in place.
What is the fifth step in the appliance installation checklist?
Attach the PEX fill hose. Don’t forget to use the O-ring.
What is the sixth step in the appliance installation checklist?
Plug the dishwasher into the wall.
What is the seventh step in the appliance installation checklist?
Turn on the water and check the fill line connections for leaks.
What is the eighth step in the appliance installation checklist?
Slide the unit into the cabinet and level the machine front to rear, and left to right.
What is the ninth step in the appliance installation checklist?
Mount the unit to the cabinet.
What is the tenth step in the appliance installation checklist?
Turn the power to the unit on and start a cycle. Make sure there are no drain leaks.
What is the eleventh step in the appliance installation checklist?
Show the customer their warranty card, and help them locate the model and serial number on the unit.
What is the twelfth step in the appliance installation checklist?
Leave all user books for consumer.
How do I load the dishwasher?
Load the baskets correctly! Thanks to the Self Cleaning System you don’t need to rinse the dishes, simply scrape large food particles and debris.
How do I use dishwasher detergent?
The detergent compartment has a small compartment for pre-wash and one for main wash.
What should I make sure of before I start the dishwasher?
Ensure that the spray arms can rotate freely.
What is the fourth step in starting the dishwasher?
Turn on the main power switch.
What is the fifth step in starting the dishwasher?
Select the program and press start.
What is the sixth step in starting the dishwasher?
Close the door.
What is the Daily Program?
A program suitable for daily dishes. The program can also deal with dried food, though the short prewashes are not designed for burnt food.
What is the Heavy Program?
For heavily soiled loads, such as pots, pans, casseroles, etc.
What is the Normal Program?
For normally soiled loads such as plates, glasses, bowls, and lightly soiled pans.
What is the Delicate Program?
For glass and china which has just been used and therefore does not need such a powerful program.
What is the Quick Program?
For lightly soiled loads that are washed immediately after use. This program can also be used for delicate items.
What is the Rinse & Hold program?
To rinse dishes that you plan to wash later that day.
How many prewashes are in the Daily Program?
1
How many prewashes are in the Heavy Program?
2
How many prewashes are in the Normal Program?
3
What is the main wash temperature of the Daily Program?
140°F
What is the main wash temperature of the Heavy Program?
130°F
What is the main wash temperature of the Normal Program?
150°F
What is the main wash temperature of the Delicate Program?
120°F
What is the main wash temperature of the Quick Program?
140°F
How many rinses does the Daily Program have?
3, last rinse 150°F
How many rinses does the Heavy Program have?
3, last rinse 140°F
How many rinses does the Normal Program have?
3, last rinse 160°F
How many rinses does the Delicate Program have?
2, last rinse 120°F
How many rinses does the Quick Program have?
2, last rinse 140°F
How many rinses does the Rinse & Hold Program have?
1 rinse
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