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What are the general safety instructions for using the ASKO HID754MFC induction hob?
Before using your ASKO HID754MFC induction hob, please read the following safety instructions:
General Safety:
• The appliance is not intended to be operated by an external timer or separate remote-control system.
• Do not use steam cleaners or high-pressure cleaners, as this may result in an electric shock.
• The cooking process must be supervised. A short-term cooking process must be supervised continuously.
• Do not place metallic objects such as knives, forks, spoons, and lids on the hob surface as they can get hot.
• After use, switch off the hob element by its control and do not rely solely on the pan detector.
For Households with Children and People with Special Needs:
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities if they have been given supervision or instruction concerning safe use.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• The appliance and its accessible parts become hot during use. Avoid touching heating elements. Children younger than 8 years of age shall be kept away unless continuously supervised.
Risk of Fire:
• Do not store items on the cooking surfaces.
• Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover the flame with a lid or a fire blanket.
Risk of Electric Shock:
• If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.
General Use:
• The appliance is for household use only. Do not use it for other purposes like room heating or drying items, which may lead to injury or fire hazard.
• Using the glass ceramic hob as a storage area may result in scratches or damage. Never heat food in aluminum foil or plastic containers on the cooking hob, as they may melt and cause a fire or damage.
• Do not store temperature-sensitive items like cleaners, detergents, or spray cans underneath the appliance.
How does the cooking-time limiter on the ASKO HID754MFC hob work?
The cooking-time limiter on your ASKO HID754MFC is a safety function that automatically switches off the cooking zones if you forget to. The time limit depends on the power level setting. Cooking zone related timers will always take priority over the cooking-time limiter.
| Setting | The cooking zone switches off automatically after: |
|---|---|
| 1 and 2 | 9 hours |
| 3, 4 and 5 | 6 hours |
| 6, 7 and 8 | 4 hours |
| 9 | 3 hours |
| 10 | 2 hours |
| 11 and 12 | 1 hour |
| boost | Switches automatically to setting 12 after 10 minutes |
The cooking-time limiter for a specific cooking zone is reset whenever the user changes the cooking level of that zone.
How do I use the touch controls on the ASKO HID754MFC induction hob?
To operate the touch controls on your ASKO HID754MFC induction hob, follow these tips for the best results:
• Place the tip of your finger flat on the control. You do not need to apply any pressure.
• The touch sensors react only to the light pressure of a fingertip, not other objects.
• The cooking hob is operated by a circular slider. You can either touch a specific part of the slider or slide your finger in a circular motion to adjust the power level or temperature.
• To set a power level, touch the desired spot on the slider. The selected power level will appear on the cooking zone display, and that part of the slider will be fully lit.
How does induction cooking work on the ASKO HID754MFC hob?
Induction cooking on the ASKO HID754MFC hob uses a magnetic field to generate heat directly in the base of the pan. Here’s how it works and its advantages:
• A magnetic field is generated in the appliance. When you place a pan with an iron base on a cooking zone, a current is induced in the pan’s base, which generates heat.
• Easy: The electronic controls are precise. On the lowest setting, you can melt chocolate directly in the pan.
• Fast: High power levels bring liquids to a boil very quickly.
• Clean: The cooking zones don’t get hotter than the pans, so food spills cannot burn onto the surface, making it easy to clean.
• Safe: Heat is generated only in the pan itself. The glass top remains considerably cooler than a traditional ceramic hob. When a pan is removed, the cooking zone cools down quickly.
How does the power management system work on the ASKO HID754MFC?
The ASKO HID754MFC is equipped with a smart power management system to ensure the maximum permissible power is not exceeded for safety reasons. Here’s how it functions:
• The system automatically distributes power across the cooking zones. If you increase the power level on one zone, the hob might automatically decrease the power on another zone to stay within the limits.
• When the power level of one or more zones is automatically reduced, the relevant control element will flash to indicate this.
• If a zone is being used for Celsius°Cooking™, it will always have the highest priority for power.
• The power management system is more likely to intervene if the hob’s current limiter is set to a lower level.
What types of pans can I use on the ASKO HID754MFC induction hob?
Induction cooking requires pans of a particular quality. Use only pans suitable for induction cooking with a thick, flat base (minimum 2.25 mm). Pans previously used on a gas hob are no longer suitable. You can check if your pans are suitable by using a magnet; if the magnet is strongly attracted to the base of the pan, it is suitable.
| Suitable | Unsuitable |
|---|---|
| Special stainless steel pans | Earthenware |
| Class Induction | Stainless steel (non-magnetic) |
| Hard-wearing enamelled pans | Porcelain |
| Enamelled cast-iron pans | Copper |
| Plastic | |
| Aluminium |
Warning: Be careful with enamelled sheet-steel pans as the enamel may chip if heated too quickly when dry, and the base may warp due to overheating. Always heat up enamelled pans slowly. Never use pans with a misshapen, hollow, or rounded base.
Why is my ASKO HID754MFC induction hob or pan making noise?
It is normal to hear certain noises during the operation of your ASKO HID754MFC induction hob.
• A ticking sound: This can be caused by lower power level settings or the automatic pot detection feature.
• Pans making noise: Some pans may make noise during cooking due to the energy flowing from the hob to the pan. This is normal for certain types of cookware and will not damage the pans or the hob.
• The fan is making noise: The appliance has cooling fans to protect the electronics. During intense use, the fan will activate to cool the appliance, and you will hear a buzzing sound. The fan may continue to run for several minutes after the hob has been switched off.
What are the recommended power level settings for cooking on the ASKO HID754MFC?
The following table provides a guideline for power level settings on your ASKO HID754MFC. Actual settings may vary depending on the quantity and composition of the food.
| Level | Purpose |
|---|---|
| Use settings 1 – 5 to: |
• simmer bouillon • stew meats • simmer vegetables • melt chocolate • poach • melt cheese |
| Use settings 6 – 9 to: |
• complete the cooking of large quantities • defrost hard vegetables • fry thick slices of breaded meat |
| Use settings 10 – 11 to: |
• fry thick pancakes • fry thick slices of breaded meat • fry bacon (fat) • cook raw potatoes • make breaded fish • cook through fish • fry thin slices of breaded meat |
| Use setting 12 to: |
• sear meats • cook fish • cook omelettes • fry boiled potatoes • deep fry foods |
| Use setting ‘boost’ to: |
• bring the food or liquid to the boil quickly • shrink greens |
What do the different symbols and indications on the ASKO HID754MFC display mean?
The display on your ASKO HID754MFC shows various symbols to indicate the hob’s status. Here is a guide to their meanings:
| In display | Status |
|---|---|
| – | Power level ‘0’ for a cooking zone. |
| 12 (example) | Power level that is set for a cooking zone; 1 = low / 12 = high. |
| boost | Boost function is active. |
| L | Locking function is activated; the control panel is locked. |
| SSS (wavy lines) | Residual heat indicator; shows which cooking zones are still hot after being turned off. Avoid touching these zones. Danger! Risk of burns. |
| E | Error code; See chapter Troubleshooting. |
| PLUS programs | |
| Grill symbol | Grill program. |
| Frying pan symbol | Frying/wok program. |
| Pot with steam symbol | Heating up/keeping warm program. |
| Celsius°Cooking™ programs | |
| Triangle symbol | Indicates Celsius°Cooking™ mode is active or available. |
| Frying pan with steam symbol | Heating up and frying program. |
| Pot with water symbol | Boiling/cooking with water program. |
| Pot symbol | Slow cooking or sous vide program. |
How do I switch the ASKO HID754MFC hob on and off?
To switch your ASKO HID754MFC on, touch the on/off key. A short beep will sound, and the rings on all sliders will light up before fading out. The slider will only remain lit for cooking zones where a pan is placed.
To switch a cooking zone off, slide your finger backwards on its slider or touch the empty area on top of the slider at the right side.
The entire hob will power off automatically if no cooking zone is active for 60 seconds.
How do I activate and deactivate the Child Lock on the ASKO HID754MFC?
The Child Lock prevents the hob from being switched on inadvertently. It should also be activated before cleaning to avoid accidental switching.
To activate the Child Lock:
1. Turn on the hob by pressing the on/off key.
2. Touch and hold the on/off key for 3 seconds.
3. The indication ‘L’ will appear on the display, and the hob controls will be locked.
To deactivate the Child Lock:
1. Proceed in the same way. Touch and hold the on/off key for 3 seconds.
2. The ‘L’ indication and the sliders for any zones with pans will appear, and the hob controls will be unlocked.
How do I use the Boost function on my ASKO HID754MFC hob?
The Boost function allows you to rapidly heat large amounts of food using extra power for a short period.
• Boost is active for no more than 10 minutes, after which the power level automatically decreases to 12.
• If the hob is not too hot, you can reactivate boost for another 10 minutes after it has switched off.
Activating Boost:
• First, activate power level 12. Then, press the button for power level 12 a second time. “boost” will appear on the display.
• Alternatively, slide your finger clockwise on the slider slightly beyond the position for level 12.
• If “Auto boost” is enabled in the settings, boost will be activated automatically whenever you select power level 12.
Deactivating Boost:
• To deactivate boost for a selected cooking zone, press level 12 again or select any other power level on the slider.
What are the Move, Automatic Bridging, and Chef Mode functions on the ASKO HID754MFC?
Your ASKO HID754MFC has several advanced cooking functions:
• Move function: If you move a pan from an active cooking zone to a different one within 6 seconds, you can transfer all timer and cooking-related settings to the new zone. To do this, simply touch the slider of the new cooking zone. The previous zone will be deactivated.
• Automatic cooking zone bridging: Two adjacent square cooking zones can automatically merge into a single large cooking zone when a large pan is placed over them. The power level is displayed on both zones but can only be adjusted on the left or upper slider. You can manually bridge or un-bridge zones by touching the two corresponding sliders at the same time.
• Chef mode (on select models): This mode divides the hob into three zones with preset power levels. To activate, touch two sliders simultaneously for 3 seconds when all zones are inactive.
– Left-hand side zones: Power level 12
– Middle zones: Power level 7
– Right-hand side zones: Power level 1
Power levels can then be adjusted as needed. To turn off Chef mode, tap any two sliders at the same time.
How do I use the Pause and Recall functions on the ASKO HID754MFC?
Pause Function:
The pause function allows you to pause the entire hob for up to 10 minutes without losing your settings.
• Switching on Pause: With at least one cooking zone active, touch the pause button (II). You will hear a short beep. The settings on all active hobs are reduced to level 2, and all timers are paused. All keys are inactive except the pause and on/off keys. If no key is pressed within 10 minutes, all active hobs turn off.
• Switching off Pause: Press the pause key again within 10 minutes. The hob will resume operation with the same settings as before the break.
Recall Function:
This feature allows you to restore all your previous settings if the hob was accidentally switched off.
• Within 6 seconds of the hob being switched off, switch it back on.
• Press anywhere on any slider within the next 6 seconds to recall all the settings from before the appliance was last switched off.
How do I set the count-down timer on the ASKO HID754MFC hob?
Each cooking zone has a count-down timer that automatically switches the zone off when the time expires.
Setting the count-down timer:
1. Press the count-down timer selector key for the desired active cooking zone. The key and “0:00” will flash on the display.
2. Set the desired cooking time using the + and – keys.
3. If the time is not set within five seconds, the count-down timer is disabled.
4. Repeat these steps to set timers for other cooking zones.
Deactivating the count-down timer:
• Press the timer icon for the selected cooking zone and hold it for 3 seconds. The timer will be switched off.
When the timer expires:
• An alarm will sound, the timer key for the zone will flash, and “0:00” will appear on the display. To stop the alarm, press the count-down timer selector key or remove the pan from the cooking zone.
How do I cook with the PLUS menu on the ASKO HID754MFC?
The PLUS menu provides semi-automatic programs for temperature-controlled cooking with standard cookware.
1. Touch the PLUS menu key to display the program line: keeping warm/heating up, frying/wok, and grill (in bridge mode).
2. Choose a program by touching its symbol.
3. Set the desired temperature with the slider.
4. The program activates after 3 seconds of inactivity. Always add water, oil, or butter before starting a program; do not use an empty pan.
Programs Available:
• Keeping warm and Heating up: For melting chocolate (45 °C), keeping food warm (70 °C), simmering (94 °C), or bringing to a boil (100 °C).
• Frying/wok: For cooking vegetables, fish, bacon, meat, fried potatoes, or eggs using butter or oil.
• Grill: Exclusively for bridged cooking zones, optimized for ASKO grill plates and teppanyaki.
During the heating-up stage, the slider and set temperature will flash. A short beep will sound when the set temperature is reached, and the slider will be constantly lit. You may then start cooking.
To deactivate a PLUS program, press the active program key for about three seconds or select a power level manually.
How do I set up and use the Celsius°Cooking™ accessories with my ASKO HID754MFC?
Celsius°Cooking™ involves using a connected pan, pot, or temperature probe that communicates temperature information to the hob via Bluetooth for precise cooking.
Preparing the Celsius°Cooking™ Probe:
1. Pull the battery protection tab out of the Probe housing.
2. To install/replace the battery, unscrew the battery cover, replace the battery (negative (-) side in first), and replace the cover without overtightening.
3. Slide the suspension bracket over the pan edge. Slide the Probe pin into the bracket. The tip of the probe should be at least 1 cm from the pan bottom.
Preparing the Celsius°Cooking™ Cookware (Pan/Pot):
1. Insert an AAA battery into the panhandle (negative (-) end goes in first).
2. Insert the handle cap end into the panhandle and turn it a quarter turn to secure.
Assigning Cookware to a Cooking Zone:
1. Switch on the hob.
2. Place the Celsius°Cooking™ cookware (or a regular pot with the Probe) on a desired cooking zone.
3. Once the pan is detected, quickly tap twice on the handle cap sensor or probe housing to activate it.
4. The Celsius°Cooking™ mode key (>) will light up on every possible cooking zone. Press the key on the zone you are using.
5. The Celsius°Cooking™ menu will open, showing programs applicable to the cookware.
Available Programs:
• Heating up and frying: For high temperatures. Always add oil or butter first.
• Boiling or cooking with water: For reaching high water temperatures quickly.
• Slow cooking or sous vide: For low to medium temperatures, preventing high bottom temperatures.
How do I use the hood control feature on my ASKO HID754MFC induction hob?
If you have a compatible RF-enabled hood, you can connect it to your ASKO HID754MFC hob and control it directly from the hob’s control panel. Pairing and behavior settings are adjusted in the main Settings menu.
Switching Extraction On and Off:
• Press the ‘+’ key for a higher fan setting. Press and hold ‘+’ for 1 second to select the highest setting.
• Press the ‘–’ key to select a lower setting.
Switching the Light On and Off:
• Press the light key to switch the light on at maximum strength.
• Press the light key again to turn it off.
• Press and hold the light key to adjust the lighting intensity.
Changing the Lighting Colour Temperature:
• Press the light key together with the ‘–’ key to make the light ‘colder’.
• Press the light key together with the ‘+’ key to make the light ‘warmer’.
Synchro Functions (enabled in Settings):
• Synchro Start: Automatically activates the hood lights (and fan, depending on settings) when the hob is turned on.
• Synchro Control: Automatically adjusts the hood’s fan speed based on the highest activated cooking level on the hob.
• Synchro Stop: Switches off the lights with the hob, and the fan after a delay.
How do I connect my ASKO HID754MFC hob to Wi-Fi and the ConnectLife app?
Preparation:
1. Ensure you know your home Wi-Fi network name (SSID) and password (only 2.4GHz networks are supported).
2. Have the QR code label with the appliance’s unique ID (AUID) accessible.
3. Install the ConnectLife app on your smartphone or tablet and create/log in to your account.
4. Make sure Wi-Fi is activated on the hob (the Wi-Fi key should be visible).
Connection Setup Steps:
1. Launch the ConnectLife app, select “Add appliances”, choose “Hob”, and follow the instructions.
2. Scan the AUID QR code when prompted.
3. On the hob (while not cooking), touch the Wi-Fi key for 3 seconds to enter the Wi-Fi menu.
4. When ‘C’ (connection) is shown, touch the Wi-Fi key to activate Connection Setup Mode. ‘C’ will start flashing.
5. In the app, connect your mobile device to the hob’s own Wi-Fi network when asked.
6. Follow the remaining instructions in the app to share your home network details with the hob.
How do I manage Wi-Fi settings on the ASKO HID754MFC, like pairing or unpairing users?
You can manage Wi-Fi settings through the Wi-Fi menu on the hob.
To enter the Wi-Fi menu:
1. Make sure the hob is switched on.
2. Touch the Wi-Fi key for 3 seconds.
3. Use the ‘+’ and ‘–’ keys to switch between available options: ‘C’ (connection), ‘P’ (pair additional user), and ‘U’ (unpair all users).
4. Touch the Wi-Fi key to confirm your selection. The menu closes automatically after 60 seconds of inactivity.
Pairing an additional user (‘P’):
1. Select ‘P’ in the Wi-Fi menu. The appliance enters “Pairing Mode” for 3 minutes, and the Wi-Fi key will flash.
2. On the new user’s mobile app, start the ‘Add appliances’ process and follow the instructions.
Unpairing all users (‘U’):
1. Select ‘U’ in the Wi-Fi menu. The Wi-Fi key will flash 3 times.
2. The hob will delete all paired users and disconnect from the cloud.
Switching Wi-Fi off:
1. Enter the Wi-Fi menu.
2. Touch the Wi-Fi key for 3 seconds to deactivate Wi-Fi. A short beep will sound, and the Wi-Fi key will turn off.
How do I perform a firmware update on my ASKO HID754MFC hob?
To update your hob’s firmware, it must be connected to the cloud via the ConnectLife app.
1. When a new firmware update is available, you will receive a notification in the ConnectLife app. Follow the instructions provided in the app.
2. To start the update, you must first confirm your presence at the hob. Go to the hob’s settings menu and set the ‘FoA’ (Firmware over the Air) setting to ‘ON’. This setting automatically resets to ‘OFF’ after 90 minutes.
3. After setting ‘FoA’ to ‘ON’ on the hob, start the update process from your mobile app.
4. The cooking hob will switch off. The Wi-Fi symbol will flash during the update process, which can take up to 60 minutes.
IMPORTANT: During the update, the hob cannot be used. Do not terminate the power supply or Wi-Fi connection. It is normal for the hob to be unresponsive or restart multiple times during the process.
If the update fails, the hob will remain on the previous firmware version and should operate normally. If the hob is unresponsive after the update process, wait for some time. If it remains unresponsive for multiple hours, contact the service department.
How can I change the settings on my ASKO HID754MFC induction hob?
You can customize the behavior of your ASKO HID754MFC hob through the settings menu.
To enter the settings menu:
1. With no pans on any zone, touch any slider with two fingers and hold for 3 seconds.
2. You can now toggle through the different settings using the slider.
3. To view or change a specific setting, touch the slider element with one finger and hold for 3 seconds.
4. Toggle to the desired value for that setting.
5. After 3 seconds of inactivity, the new setting will be confirmed.
To exit the menu, press anywhere on the slider with two fingers for 3 seconds.
Available Settings:
| Setting | Description |
|---|---|
| boo | Auto boost: ON/OFF. |
| brd | Auto bridge: ON/OFF for automatic bridging of cooking zones. |
| rEC | Recovery function: ON/OFF. Allows settings to be moved when a pan switches position. |
| Atl | Auto timer: ON/OFF. Automatically starts the stopwatch when a zone is activated. |
| ACL | Auto child lock: ON/OFF. Locks the hob automatically at every switch off. |
| Snd | Sound volume: L3 (high), L2 (medium), L1 (low), off. |
| Sen | Key sensitiveness: L3 (quick), L2 (medium), L1 (slow). |
| hth | Hob-to-hood pairing (RF): ON/OFF to pair/unpair with a compatible hood. |
| hSt | Hood Start Level: Sets the automatic start level for the hood fan. |
| hSC | Hood response Level: Sets how the hood fan speed responds to hob power levels (L3, L2, L1, off). |
| hSp | Hood Stop Level: Sets the fan behavior when the hob is turned off. |
| btP | Bluetooth pairing: Set to ON to pair a new Bluetooth device (3-minute window). |
| btC | Bluetooth clear: Set to ‘Clr’ to unpair all connected Bluetooth devices. |
| Flr | Display firmware version: Shows current software versions. |
| FoA | Firmware update over the air: Set to ON to authorize a firmware update from the app. |
| dE | Demo Mode: ON/OFF. For dealer showrooms. |
| Con | Connection power / Current limiter: Sets the maximum electrical current draw of the hob. Warning: This setting must only be set by an authorized expert to match your electrical wiring and circuit breakers. |
How should I clean my ASKO HID754MFC induction hob?
It is recommended to clean the hob after each use to prevent cooked-on food from damaging the glass surface. Activate the locking function (Child Lock) before you start cleaning.
Daily Cleaning:
1. Use a damp cloth and a mild cleaning agent (e.g., washing-up liquid) to clean the appliance.
2. Dry the appliance with a paper towel or a clean cloth.
Heavily Polluted Glass:
1. Immediately remove any food remains, burned grease, sugar, or stubborn stains using a glass scraper, even if the hob is still hot. Sugar and other food remains can permanently damage the surface.
2. Hold the scraper at a 45° to 60° angle to the glass. Gently press and slide it over the surface to remove the dirt. Do not press the scraper perpendicularly against the glass or scratch the surface with the tips of the blade.
3. After removing the stubborn stains, proceed with the daily cleaning steps.
4. If necessary, a special intensive cleaner for ceramic/induction hobs can be used.
Warnings:
• Do not use abrasive cleaning agents, steel wool, scourers, or any type of sharp objects, as they can cause scratches.
• The hob can be very hot after cooking. Do not touch the surface directly. Use oven gloves if cleaning immediately after use.
What should I do if my ASKO HID754MFC induction hob is not working properly?
If your hob is not working correctly, first check the following troubleshooting table before contacting service. If you see a crack in the glass top, switch the hob off immediately, unplug it, and contact the service department.
| Symptom | Possible cause | Solution |
|---|---|---|
| A slight smell is noticeable the first few times the hob is used. | The new appliance is heating up for the first time. | This is normal and will disappear after a few uses. Ventilate the kitchen. |
| The pans make noise while cooking. | This is caused by the energy flowing from the hob to the pan. | At high settings, this is perfectly normal for some pans and will not cause damage. |
| Circle of pan bottom remains visible after cleaning. | Contaminated pan bottom used on the cooking zone. | Clean the induction hob with a ceramic hob cleaner and remove the dirt/grease from the pan bottom. |
| A cooking zone suddenly stops working and you hear a signal. | The pre-set time has ended. | Switch off the beeping by touching the cooking zone’s blinking timer key. |
| The hob is not working and nothing appears in the display. | There is no power supply due to a defective cable or faulty connection. | Check the fuses, the electric switch, and the power socket. |
| A fuse blows as soon as the hob is switched on. | The hob has been wrongly connected. | Check the electrical connections. |
| Celsius°Cooking™ key is blinking, with set cooking method key and display. | Celsius°Cooking™ cookware is assigned to the wrong cooking zone. | Remove the cookware and assign it again. |
| Set Celsius°Cooking™ method key is blinking with temperature display while using the probe. | The probe is removed, not in touch with the content, or the temperature has fallen rapidly. | Place the Probe back or reposition it. Press the cooking method key if the probe isn’t auto-detected. |
| Unstable connection between cookware and hob. | Low battery of cookware or unstable Bluetooth connection. | Switch off the cooktop for 10 seconds and/or change the battery. |
What do the error codes on the ASKO HID754MFC display mean?
| Error code | Symptom | Possible cause | Solution |
|---|---|---|---|
| U400 | U 400 appears on display with continuous sound. | Voltage of the mains is too high. | Connect the appliance according to the rating plate and instructions. |
| E2 | E2 appears on display. | An empty pan was heated on the cooking zone. | Wait for the cooking zone to cool down or fill the pan with food. |
| Er03 | Er03 appears on display. | A control is pressed for too long, or there is water/dirt/pan on the controls. | Clean the control panel. |
| E7 | E7 appears after doing the Wi-Fi connection setup. | Connection Setup failed. | Retry connecting. Make sure new devices can connect to your network (e.g., MAC-address filtering is deactivated). |
| E65 | E65 appears on display, Celsius°Cooking™ is blinking. | Non-Celsius°Cooking™ cookware is not supported. | Use Celsius°Cooking™ cookware. |
| E66 | E66 appears on display, Celsius°Cooking™ is blinking. | Celsius°Cooking™ cookware was not found (empty battery, out of range, etc.). | Replace battery. |
| E67 | E67 appears on display, Celsius°Cooking™ key is blinking. | Celsius°Cooking™ cookware missing. | If the handle cap is mounted correctly, replace the battery. |
| E8 | E8 appears on display. | The ventilator is blocked (e.g., by an item in the drawer). | Unblock the ventilator; disconnect the appliance from main voltage for 10 sec. |
| SSS | Zone stops unintendedly and residual heat indicator is shown. | The zone is overheated. | After the hob has cooled down, cooking can be continued. |
In case of other error codes, please write down the error code and contact the service department.
How do I troubleshoot Wi-Fi connection issues with my ASKO HID754MFC?
| Symptom | Possible cause | Solution |
|---|---|---|
| Wi-Fi icon not shown | Wi-Fi is disabled. | The hob must be switched off. Then, touch the on/off key and hold it for 5 seconds to enable Wi-Fi. |
| Wi-Fi setup failed | Home network issues. | Check that your home network signal is strong and the internet connection is working. |
| Home network is not displayed during the connection setup process. | Home network is not 2.4 GHz, the network is hidden, or signal strength is too weak. | Check network settings. Ensure a 2.4 GHz and visible network. If the signal is weak, move the network router closer. |
| Cooking hob is shown disconnected on the mobile app. | Wi-Fi is disabled or Home network issues. | Ensure Wi-Fi is enabled and the internet connection of your home network is working. Repeat the connection setup if needed. |
| Other Wi-Fi issue | Different causes. | First, disable and enable Wi-Fi again. Ensure the internet connection is working. Repeat the connection setup if needed. |
| Firmware update process failed. | Internet connection lost or power supply terminated. | Ensure the power supply is not terminated and a stable internet connection exists before retrying. If it fails again, contact the service department. |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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