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What are the general safety instructions for using the ASKO HID824GC induction hob?
Before use, please read the following safety instructions for your ASKO HID824GC:
General Safety:
• Do not use steam cleaners or high-pressure cleaners on the appliance.
• The cooking process must be supervised. A short-term cooking process must be supervised continuously.
• Do not place metallic objects like knives, forks, spoons, and lids on the hob surface, as they can get hot.
• After use, switch off the hob element using its control and do not rely solely on the pan detector.
Fire Safety:
• Do not store items on the cooking surfaces to avoid the danger of fire.
• Unattended cooking with fat or oil can be dangerous and may result in a fire. NEVER try to extinguish a fire with water. Switch off the appliance and cover the flame with a lid or a fire blanket.
Usage with Children and People with Special Needs:
• This appliance can be used by children aged 8 years and above and individuals with reduced capabilities if they have been given supervision or instruction on safe use.
• Children shall not play with the appliance. Cleaning and user maintenance should not be done by children without supervision.
• The appliance and its accessible parts become hot during use. Children younger than 8 should be kept away unless continuously supervised to avoid burns and scalds.
Risk of Electric Shock:
• If the hob surface is cracked, switch off the appliance immediately to avoid the possibility of electric shock.
How does the cooking-time limiter on the ASKO HID824GC work?
The cooking-time limiter on your ASKO HID824GC is a safety feature that automatically switches off a cooking zone if you forget to do so. The time until shutdown depends on the power level setting. The limiter is reset whenever you change the cooking level of a specific zone.
Please note that cooking zone timers take priority over the cooking-time limiter.
| Setting | The cooking zone switches off automatically after: |
|---|---|
| 1 and 2 | 9 hours |
| 3, 4 and 5 | 6 hours |
| 6, 7 and 8 | 4 hours |
| 9 | 3 hours |
| 10 | 2 hours |
| 11 and 12 | 1 hour |
| Setting | The cooking zone switches automatically to setting 12 after: |
|---|---|
| boost | 10 minutes |
How do I use the touch controls on the ASKO HID824GC?
To operate the touch controls on your ASKO HID824GC induction hob, follow these tips:
• Place the tip of your finger flat on the control for the best results. You do not need to apply pressure.
• The sensors react only to the light pressure of a fingertip, not other objects.
• The hob is operated by a circular slider. You can either touch a specific part of the slider or slide your finger in a circular motion to adjust the power level. Clockwise increases the power, and counter-clockwise decreases it.
• When you touch the slider, the selected power level will appear on the cooking zone display, and the corresponding part of the slider will be fully lit.
What type of pans can I use on the ASKO HID824GC induction hob?
Your ASKO HID824GC requires pans of a particular quality. Use only pans suitable for induction cooking with a thick (minimum 2.25 mm) and flat base. Pans previously used on a gas hob are no longer suitable.
You can check if your pans are suitable by using a magnet. If the magnet is sufficiently attracted to the base of the pan, it is suitable for induction cooking.
| Suitable | Unsuitable |
|---|---|
| Special stainless steel pans | Earthenware |
| Class Induction pans | Stainless steel (non-magnetic) |
| Hard-wearing enamelled pans | Porcelain |
| Enamelled cast-iron pans | Copper |
| Plastic | |
| Aluminium |
Caution with enamelled sheet-steel pans:
• The enamel may chip if you switch the hob on at a high setting when the pan is dry.
• The base may warp due to overheating.
• Always heat up enamelled pans slowly.
Do not use pans with a hollow, rounded, or misshapen base, as this can interfere with the overheating protection and may cause the glass top to crack or the pan base to melt.
What are the different power level settings used for on the ASKO HID824GC?
The power level settings on your ASKO HID824GC are designed for various cooking tasks. The following table is a guideline:
| Level | Purpose |
|---|---|
| Use settings 1 – 5 to: | simmer bouillon, stew meats, simmer vegetables, melt chocolate, poach, melt cheese |
| Use settings 6 – 9 to: | complete the cooking of large quantities, defrost hard vegetables, fry thick slices of breaded meat |
| Use settings 10 – 11 to: | fry thick pancakes, fry thick slices of breaded meat, fry bacon (fat), cook raw potatoes, make breaded fish, cook through fish, fry thin slices of breaded meat |
| Use setting 12 to: | sear meats, cook fish, cook omelettes, fry boiled potatoes, deep fry foods |
| Use setting ‘boost’ to: | bring the food or liquid to the boil quickly, shrink greens |
What do the symbols and indicators on the control panel of my ASKO HID824GC mean?
| In display | Status |
|---|---|
| – | Power level ‘0’ for a cooking zone |
| 1-12 | Power level that is set for a cooking zone; 1 = low / 12 = high |
| boost | Boost function active |
| L | Locking function is activated; the control panel is locked |
| SSS (wavy lines) | Residual heat indicator; shows which cooking zones are hot after being turned off. Avoid touching these zones. Danger! Risk of burns. |
| E | Error code; See chapter Troubleshooting |
| PLUS programs | |
| Grill icon | Grill |
| Wok icon (SSS) | Frying/wok |
| Pot with arrow icon | Heating up/keeping warm |
| Celsius°Cooking™ programs | |
| Pan icon (SSS) | Heating up and frying |
| Pot with water icon | Boiling/cooking with water |
| Pot with line icon | Slow cooking or sous vide |
How do I switch my ASKO HID824GC on/off and use the child lock?
Switching the Hob On/Off:
Touch the on/off key to switch on the hob. A short beep will sound, and rings on all sliders will light up before fading. The slider will only remain lit for cooking zones where a pan is placed. If no cooking zone is active for 60 seconds, the hob will automatically power off.
Child Lock:
The child lock prevents the hob from being switched on inadvertently. It’s recommended to activate it before cleaning.
1. Turn on the hob by pressing the on/off key.
2. Touch and hold the on/off key for 3 seconds.
3. The indication ‘L’ will appear on the display, and the hob controls will be locked.
4. To unlock, repeat the same procedure. The ‘L’ indication and sliders will appear on all active cooking zones, and the controls will be unlocked.
How do I activate and use the different functions on the ASKO HID824GC hob?
Your ASKO HID824GC has several advanced functions for flexible cooking:
Boost Function:
• Activate: Set a cooking zone to power level 12, then press the button for level 12 a second time. “boost” will appear on the display. Alternatively, slide clockwise slightly beyond the level 12 button. If auto boost is enabled in settings, boost activates automatically with level 12.
• Function: Provides extra power to heat large amounts of food rapidly. It is active for a maximum of 10 minutes, then the power level automatically reduces to 12.
• Deactivate: Press level 12 again or select any other power level on the slider.
Move Function:
If you remove a pan from an active zone and place it on a different zone within 6 seconds, you can transfer all settings (timer, power level) to the new zone. To do this, simply touch the slider of the new cooking zone. The previous zone will then be deactivated.
Automatic Cooking Zone Bridging:
Two adjacent square cooking zones can automatically merge into a single large zone when a large pan is placed over them. The power level is displayed on both zones but can only be adjusted on the left or upper slider. You can manually bridge or un-bridge zones by touching the two corresponding sliders at the same time.
Chef Mode (on specific models):
• Activate: Touch two sliders at the same time for 3 seconds when all zones are inactive. The hob divides into three zones: left-hand side (power level 12), middle (level 7), and right-hand side (level 1).
• Deactivate: Tap any two sliders at the same time.
Pause Function:
• Activate: With at least one zone active, touch the pause button (II). All active zones will be reduced to level 2, and timers will be paused. Only the pause and on/off keys remain active.
• Deactivate: Press the pause key again within 10 minutes to resume cooking with the previous settings. If not deactivated, the hob will turn off after 10 minutes.
Recall Function:
If the hob is accidentally switched off, you can recall all previous settings. Switch the hob back on within 6 seconds and press anywhere on any slider within the next 6 seconds to restore the settings.
How do I use the timer functions on my ASKO HID824GC?
Your ASKO HID824GC features a count-down timer and a stopwatch for each cooking zone.
Count-down Timer:
This timer automatically switches off a cooking zone after a set time.
• Setting the timer:
1. Press the count-down timer selector key for the desired active cooking zone. ‘0:00’ will flash on the display.
2. Set the desired cooking time using the ‘+’ and ‘-‘ keys.
3. If the time is not set within five seconds, the timer is disabled.
• Deactivating the timer: Press and hold the timer icon for the selected zone for 3 seconds.
• When time expires: An alarm will sound, the timer key will flash, and ‘0:00’ will flash on the display. To stop the alarm, press the timer key or remove the pan from the zone.
Stopwatch (Cooking Time Display):
The stopwatch automatically starts counting up in the background when you start cooking on a zone.
• To view the elapsed time, press the stopwatch key. The time will be displayed on the cooking zone display.
• To reset the stopwatch, press and hold the stopwatch key for 3 seconds.
How do I cook with the PLUS menu on the ASKO HID824GC?
The PLUS menu on your ASKO HID824GC allows for semi-automatic, temperature-based cooking. Always add water, oil, or butter before starting a program; do not use an empty pan.
1. Touch the PLUS menu key to display the program line.
2. Choose a program by touching its symbol: Keeping warm/Heating up, Frying/wok, or Grill (for bridged zones).
3. Set the desired temperature with the slider.
4. The program activates after 3 seconds of inactivity.
5. To deactivate a program, press the active program key for about three seconds or select a power level manually.
During the heating-up stage for some functions, the slider and set temperature will flash. A short beep will sound when the temperature is reached, and the slider will become constantly lit, indicating you can start cooking.
How do I adjust the user settings on my ASKO HID824GC hob?
You can customize the behavior of your ASKO HID824GC induction hob through the settings menu.
To enter the settings menu:
When there are no pans on any zone, touch any slider with two fingers and hold for 3 seconds.
To navigate and change settings:
• Toggle through the different settings using the slider.
• To view or change a setting, touch the slider element with one finger and hold for 3 seconds.
• Toggle to the desired value for that setting.
• After 3 seconds of inactivity, the new setting will be confirmed.
To exit the menu:
Press anywhere on the slider with two fingers for 3 seconds.
Available Settings:
| Setting | Description |
|---|---|
| boo – Auto boost | On: Boost activates automatically with power level 12. Off: Boost must be activated manually. |
| brd – Auto bridge | On: Bridgeable zones are automatically bridged when a large pan is detected. Off: Bridging must be done manually. |
| rEC – Recovery function | On: Recovery function is active, allowing settings to be moved when a pan switches position. |
| Atl – Auto timer | On: Stopwatch starts counting automatically when a zone is activated. Off: Stopwatch must be started manually. |
| ACL – Auto child lock | On: The hob is automatically locked every time it is switched off. |
| Snd – Sound volume | Options: L3 (high), L2 (medium), L1 (low), off (only error/alarm sounds). |
| Sen – Key sensitiveness | Options: L3 (quick), L2 (medium), L1 (slow). |
| hth – Hob-to-hood pairing | Set to ‘on’ to pair with a compatible RF hood. Hood control icons will blink for 5 minutes, during which you must activate pairing on the hood. |
| hSt – Synchro Start Level | Automatically activates connected hood lights and fan to a set level when the hob is turned on. |
| hSC – Synchro Control | Hood is controlled automatically based on the highest activated cooking level. Options: L3 (high), L2 (medium), L1 (low), off. |
| hSp – Synchro Stop Level | Automatically deactivates hood lights and fan (with a delay) when the hob is turned off. |
| btP – Bluetooth pairing | Set to ‘on’ to pair a new Bluetooth device. You have 3 minutes to pair. |
| btC – Bluetooth clear | Set to ‘Clr’ to unpair all connected Bluetooth devices. |
| Flr – Display firmware | Displays the current software versions of the hob. |
| FoA – Firmware update | Set to ‘on’ to confirm your presence at the hob to start a firmware update via the mobile app. Automatically resets to ‘off’ after 10 min. |
| dE – Demo Mode | Activates demo mode where the hob operates without heating. A ‘d’ is shown on startup. |
| Con – connection power | Current limiter. This setting must be set by an authorized expert to match your electrical wiring and circuit breakers. A change must be confirmed by a 3-second press. |
How do I clean and maintain my ASKO HID824GC induction hob?
To keep your ASKO HID824GC in good condition, clean it after each use to prevent cooked-on food from damaging the glass surface. Activate the locking function before you start cleaning.
Daily Cleaning:
1. Use a damp cloth and a mild cleaning agent (like washing-up liquid) to clean the appliance.
2. Dry the appliance with a paper towel or a cloth.
For Heavily Polluted Glass:
1. Immediately remove food remains, burned grease, sugar, or stubborn stains with a glass scraper, even if the hob is still hot.
2. Hold the scraper at a 45° to 60° angle to the glass. Gently press and slide it over the surface to remove the dirt. Do not press the scraper perpendicularly against the glass or scratch it with the tips of the blade.
3. After removing stubborn stains, clean the hob as you would for daily cleaning.
4. If needed, a special intensive cleaner for ceramic/induction hobs can be used.
Important Cleaning Warnings:
• Do not use abrasive cleaning agents, steel wool, scourers, or any sharp objects, as they can cause scratches.
• The hob can be very hot after cooking. Do not touch the surface directly. Use oven gloves if cleaning immediately after use.
What should I do if my ASKO HID824GC is not working correctly?
If your ASKO HID824GC is not working correctly, first check the troubleshooting table below before contacting service. If you see a crack in the glass top, switch the hob off immediately, unplug it, and contact the service department.
General Troubleshooting:
| Symptom | Possible Cause | Solution |
|---|---|---|
| A slight smell is noticeable the first few times the hob is used. | The new appliance is heating up for the first time. | This is normal and will disappear after a few uses. Ventilate the kitchen. |
| The pans make noise while cooking. | This is caused by the energy flowing from the hob to the pan. | This is normal for some pans at high settings and will not damage the pan or the hob. |
| Circle of pan bottom remains visible after cleaning. | Contaminated pan bottom used on the cooking zone. | Clean the hob with a ceramic hob cleaner and remove dirt/grease from the pan bottom. |
| A cooking zone suddenly stops working and you hear a signal. | The pre-set time has ended. | Switch off the beeping by touching the cooking zone’s blinking timer key. |
| The hob is not working and nothing appears on the display. | No power supply due to a defective cable or faulty connection. | Check the fuses and the electric switch/power socket. |
| A fuse blows as soon as the hob is switched on. | The hob has been wrongly connected. | Check the electrical connections. |
Error Code Troubleshooting:
| Error Code | Symptom | Possible Cause | Solution |
|---|---|---|---|
| U400 | U400 appears with a continuous sound. | Voltage of the mains is too high. | Connect the appliance according to the rating plate and instructions. |
| E2 | E2 appears on display. | An empty pan was heated on the cooking zone. | Wait for the zone to cool down or fill the pan with food. |
| Er03 | Er03 appears on display. | A control is pressed for too long, or there is water/dirt/a pan on the controls. | Clean the control panel. |
| E8 | E8 appears on display. | The ventilator is blocked (e.g., by an item in the drawer). | Unblock the ventilator; disconnect the appliance from mains voltage for 10 sec. |
| SSS (wavy lines) | Zone stops unintendedly and residual heat indicator is shown. | The zone is overheated. | After the hob has cooled down, cooking can be continued. |
How do I troubleshoot Wi-Fi connection issues on my ASKO HID824GC?
If you are experiencing issues with the Wi-Fi connection for your ASKO HID824GC, consult the table below.
| Symptom | Possible Cause | Solution |
|---|---|---|
| Wi-Fi icon not shown | Wi-Fi is disabled. | The hob must be switched off. Then touch the on/off key and hold it for 5 seconds to enable Wi-Fi. |
| Wi-Fi setup failed | Home network issues. | Check that your home network signal is strong and the internet connection is working. |
| Home network is not displayed during connection setup. | Home network is not 2.4 GHz, is hidden, or signal strength is too weak. | Check network settings. Ensure you are using a 2.4 GHz and visible network. If the signal is weak, move the network router closer. |
| Cooking hob is shown as disconnected on the mobile app. | Wi-Fi is disabled or home network issues. | Ensure the hob’s Wi-Fi is enabled and your home network’s internet is working. Repeat the connection setup if needed. |
| Firmware update process failed. | Internet connection was lost or power supply was terminated. | Ensure the power supply is not terminated and you have a stable internet connection before retrying. If it fails again, contact the service department. |
| Other Wi-Fi issue | Different causes. | First disable and then enable the Wi-Fi again. Ensure the internet connection is working. Repeat the connection setup if necessary. |
How to use the PDF below:
* Touchscreen: Swipe up/down with-in the PDF to scroll and pinch or spread with two fingers to zoom.
* Mouse: While your mouse is hovering over the PDF, use the mouse wheel to scroll and click on the – / + buttons at the bottom of the PDF to zoom.
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