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FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF DOCUMENT.
FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF USER GUIDE.
FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF USER MANUAL.
FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF OWNER GUIDE.
FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF OWNER MANUAL.
FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF REFERENCE GUIDE.
FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF INSTRUCTION GUIDE.
FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF REFERENCE MANUAL.
FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF INSTRUCTION MANUAL.
FREE ENGLISH VIVOTEK IB9390-HTV-V2 (01) PDF OPERATING INSTRUCTIONS.


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What are the general warnings to observe before installing the VIVOTEK IB9390-HTV-V2?

1. The VIVOTEK IB9390-HTV-V2 camera should be installed at least 10 centimeters away from the eave of a building.

2. The product should be used in compliance with local laws and regulations.

3. Before installation, the product should be stored in a dry and ventilated environment.

4. Do not install the product on an unstable mount or surface.

5. Use only accessories that comply with the technical specifications of the product.

6. Do not disassemble the camera or perform maintenance task when power is connected.

7. If powered by a power adapter, the adapter should be properly grounded.

8. The product must be installed and protected in a location that is not easily accessible, and is away from impacts or heavy vibration. For example, at the location where the surveillance cameras are looking down or installed at high positions such as on a wall, or at least 3 meters above the ground.

9. Maintenance and repair work must always be carried out by qualified technical personnel.

10. Disconnect power from the unit when performing a maintenance task.

11. Use the camera only with a DC power supply that is UL listed, and limited power source (LPS) certified. The power supply should bear the UL listed and LPS marks. The power supply should also meet any safety and compliance requirements for the country of use.

12. The camera is only to be connected to PoE networks without routing to outside plants.

13. For PoE connection, use only UL listed I.T.E. with PoE output.


What is the caution regarding the battery for the VIVOTEK IB9390-HTV-V2?

There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.


What is included in the package for the VIVOTEK IB9390-HTV-V2?

The package for the VIVOTEK IB9390-HTV-V2 includes the camera with its I/O cable (Audio in, Audio out, DIDO x 4, DC 12V Power, RJ-45 port), a Quick Installation Guide, four 1″ screws, and four M4x25 screws.


What tools are needed for installing the VIVOTEK IB9390-HTV-V2?

The installation tools required are a PH2 screwdriver, a Ø5mm drill bit, and a Ø30mm drill bit.


How do I physically install the VIVOTEK IB9390-HTV-V2 camera?

1. Drill pilot holes into the mounting surface using a Ø5mm drill bit for the screws and a Ø30mm hole for the camera cable.

2. Connect the required cables. You can power the camera with an optional 12V DC power supply or via the RJ-45 PoE port.

3. Secure the camera to the mounting surface. Ensure the waterproof components are properly assembled to maintain the IP66 rating.


How do I connect the VIVOTEK IB9390-HTV-V2 to the network and access its webpage?

1. Connect the VIVOTEK IB9390-HTV-V2 camera to a PoE network switch (IEEE 802.3af compliant).

2. Run the VIVOTEK Shepherd app to search for the IP location of the network camera.

3. Enter the camera’s webpage using the discovered IP address.


What is the initial software operation process for the VIVOTEK IB9390-HTV-V2?

1. When logging into the VIVOTEK IB9390-HTV-V2 camera’s webpage for the first time, you need to set a password according to the password rules.

2. After logging in to the camera web page, you can see the camera page.


What are the functions of the icon buttons on the VIVOTEK IB9390-HTV-V2’s camera page?

From left to right, the functions are:

1. Snapshot: Capture the current picture.

2. Video recording: Manually start recording.

3. Lower the volume.

4. Increase the volume.

5. Fullscreen.


What are the specifications and requirements for using the DI/DO connections on the VIVOTEK IB9390-HTV-V2?

1. The DO+ pin provides 12V output voltage, and the max. load is 50mA.

2. The max. voltage for DO- pins is 30VDC (External power). To control AC devices, a relay must be used.

3. An external relay can be triggered by using DO+ or by an external power source, depending on the type of relay you use.

4. In case of using an individual relay (instead of using a relay module), for protection against voltage or current spikes, a transient voltage suppression diode must be connected in parallel with the inductive load.


What are the maximum power consumption and operating temperatures for the VIVOTEK IB9390-HTV-V2?

Max. power consumption IB9380-HTV-V2: DC12V Max. 7.44W, PoE Max. 7.77W
IB9390-HTV-V2: DC12V Max. 8.04W, PoE Max. 8.04W
Operating temperature Starting: -30°C ~ 60°C (-22°F ~ 140°F)
Working: -30°C ~ 60°C (-22°F ~ 140°F)

What are the restricted substances for the VIVOTEK IB9390-HTV-V2?

Unit Restricted substances and its chemical symbols
Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent chromium (Cr+6) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE)
Plastic components Ο Ο Ο Ο Ο Ο
Circuit board assembly Ο Ο Ο Ο Ο Ο
Wire assembly Ο Ο Ο Ο Ο Ο
Screw assembly Ο Ο Ο Ο Ο Ο

Note 1: “Exceeding 0.1 wt%” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.

Note 2: “O” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.

Note 3: The “-” indicates that the restricted substance corresponds to the exemption.


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